Develop Bugs

this sucks, i need help

so ive been having this issue of my phone turning off randomly. ive read other posts where ppl are saying its the battery, get a new battery. i got a new battery and its still turning off. i let the phone load and stuff but the first button i hit, no matter which button, the phone just turns itself off. ive tried the rest the phone with the on button/2 soft keys. tried holding the camera button while turning the phone on and nothing seems to work.....this sucks.

.......anybody?

cory0821 said:
so ive been having this issue of my phone turning off randomly. ive read other posts where ppl are saying its the battery, get a new battery. i got a new battery and its still turning off. i let the phone load and stuff but the first button i hit, no matter which button, the phone just turns itself off. ive tried the rest the phone with the on button/2 soft keys. tried holding the camera button while turning the phone on and nothing seems to work.....this sucks.
Click to expand...
Click to collapse
Does your phone power off when connected to a charger? Sometimes a hard reset could solve the problem.

hey, thanks for responding. this is very frustrating. even with my old battery, while being plugged in, my phone was still turning off. for some reason with the new battery and phone plugged in i could actually move around on the home screen without it turning off but when i hit the start menu nothing would happen (i was trying to do a start>accessories>clear storage). and somehow i finally got the hold 2 soft keys and hit the power button to work. now im reset and all appears to be working now although im a little scared to add programs. i really appreciate the response. it gave me the encouragement to keep at it when i was about ready to give up.

cory0821 said:
hey, thanks for responding. this is very frustrating. even with my old battery, while being plugged in, my phone was still turning off. for some reason with the new battery and phone plugged in i could actually move around on the home screen without it turning off but when i hit the start menu nothing would happen (i was trying to do a start>accessories>clear storage). and somehow i finally got the hold 2 soft keys and hit the power button to work. now im reset and all appears to be working now although im a little scared to add programs. i really appreciate the response. it gave me the encouragement to keep at it when i was about ready to give up.
Click to expand...
Click to collapse
Good to hear everything working our for you. You could always try to add one program as a time to see how your phone would react to it. Yes, sometimes it takes more than one try to get your phone working right.
Again, good luck

ok, after i got everything working again i updated my tmobile rom to the latest version and of course the next day i was having the same problem. the phone just shuts off. is there something physically wrong with the phone? i cant figure this out. should i try an older rom? i dont know what to try next. any help would be appreciated.

cory0821 said:
ok, after i got everything working again i updated my tmobile rom to the latest version and of course the next day i was having the same problem. the phone just shuts off. is there something physically wrong with the phone? i cant figure this out. should i try an older rom? i dont know what to try next. any help would be appreciated.
Click to expand...
Click to collapse
Read above for the solution.
ALWAYS do a hard reset if you up- or downgrade the ROM.

just completed the hard reset with the phone plugged in, i pushed a button and it turned off....

Phone will not turn on

My phone worked perfectly fine for months until today. My cannot boot. When I turn it on it goes to the galaxy s3 screen before turning off. I have tried taking the battery out, sim, you name it and I still get the same result. Does anyone have any tips for me? Thank you

zamorph said:
My phone worked perfectly fine for months until today. My cannot boot. When I turn it on it goes to the galaxy s3 screen before turning off. I have tried taking the battery out, sim, you name it and I still get the same result. Does anyone have any tips for me? Thank you
Click to expand...
Click to collapse
If it also happens in download and recovery mode, power button might be stuck. That or hardware failure.

Aerowinder said:
If it also happens in download and recovery mode, power button might be stuck. That or hardware failure.
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Click to collapse
I cant even get that far into the phone =/
But I think something must be loose in the phone. I got it to boot up but it was very jumpy and hard to get off the unlock screen. Should I try to open it up and check?

Good way to tell if it's a power button issue is to remove the battery, then put it back in and wait a min. If it tries to turn on by itself, the button is your problem.
If it doesn't, it could still be the button though. It won't rule it out but is an easy way to confirm it most of the time.
What do you mean by its jumpy and hard to unlock?
Sent from my SGH-T999V using Tapatalk 4

Need help with dead phone

I have this M8 for awhile and out of nowhere, today it's just dead, can't turn on or do anything to it. I was talking on the phone then it just hang, so I turn off the screen and it went black after that. Tried to turn it back on, boot to bootloader, but nothing work, it's just black out. Any advise on this ? Thanks. Last I checked, the battery is on 40%.
PS. This phone has not been mod or anything like that, just got this phone for a few months so don't want to do anything to it yet. So basically, this phone still untouched with any mod.

Than Ma said:
I have this M8 for awhile and out of nowhere, today it's just dead, can't turn on or do anything to it. I was talking on the phone then it just hang, so I turn off the screen and it went black after that. Tried to turn it back on, boot to bootloader, but nothing work, it's just black out. Any advise on this ? Thanks. Last I checked, the battery is on 40%.
Click to expand...
Click to collapse
Try a "hard reboot". Hold Volume Up and Power for 10 seconds.

BerndM14 said:
Try a "hard reboot". Hold Volume Up and Power for 10 seconds.
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Click to collapse
Did that a few times earlier but it didn't do anything. But just do it again and now it boot normal now.

Than Ma said:
Did that a few times earlier but it didn't do anything. But just do it again and now it boot normal now.
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Click to collapse
Oh that's good then, was just about to suggest that you find Kisuke Urahara and make that device a Shinigami too. :silly:

M9 won't turn on anymore - bricked?!

Hey guys
I was super happy with my Australian Telstra M9 until an hour ago. I plugged it with 3% of battery in for charging and turned it off to speed the process up. When it was off the charging icon showed up just as usual. After a few hours I came back, unplugged the phone and it flashed 100% for a second. After that - nothing! It just won't turn on! I pressed every button and every possible combination of those. I plugged it back in for a bit and connected it to my laptop. But it's not even recognized. I googled for a bit but found no solution. I rooted the phone a couple of weeks ago but didn't do anything like that today. No updates, no new apps only some WhatsApp and 9gag.
What do you reckon? Is it bricked? Will I get a replacement and how long will that take? I have to leave Australia in 9 days so I'm quite on a schedule. -.-
Does anyone have any advice?!
Cheers Max
Edit: is there a chance to recover the data? I'm traveling and forgot to back anything up. Some of the data is quite important. And do you think I'll get into trouble because of the root?

No clue, try a different charger maybe.

I tried three different charges plus my laptop. Neither of them worked. Is there gonna be any way to rescue the data from the internal storage or will the just wipe it after they repaired it?

I would try holding the power and volume up button for at least 2-3 minutes. If it does come on, as soon as you feel it vibrate, move your finger down to the volume down button and hold it until you get into download mode. Then boot to the bootloader and then recovery and restore a nandroid.

Oh my god!!! Thank you so much! I have no idea why but after a minute it booted up just fine an all my data are still there. I'm never ever gonna forget a backup anymore. But what happend? Why did it start again? Battery is down to 50% so it seems it has been running all night and was stuck at some point. What can I do to avoid this from happening again? I don't wanna get a heart attack every time the phone won't turn on
But for the moment I'm alright! Thank you, thank you, thank you!

MrDuvet said:
Oh my god!!! Thank you so much! I have no idea why but after a minute it booted up just fine an all my data are still there. I'm never ever gonna forget a backup anymore. But what happend? Why did it start again? Battery is down to 50% so it seems it has been running all night and was stuck at some point. What can I do to avoid this from happening again? I don't wanna get a heart attack every time the phone won't turn on
But for the moment I'm alright! Thank you, thank you, thank you!
Click to expand...
Click to collapse
Hold power + volume up button will work in most cases.
TBH, don't really know what happened to you. Did you flash custom rom, recovery? or only root?

I didn't know that. I only new power + vol down. And I didn't hold it for a minute. I did nothing but flashing TWRP and root the stock rom. I didn't even change much with the root and only use it for titanium backup and adaway. That's why I was so baffled, when the phone suddenly "broke" because I didn't do anything unusual to it.

MrDuvet said:
Oh my god!!! Thank you so much! I have no idea why but after a minute it booted up just fine an all my data are still there. I'm never ever gonna forget a backup anymore. But what happend? Why did it start again? Battery is down to 50% so it seems it has been running all night and was stuck at some point. What can I do to avoid this from happening again? I don't wanna get a heart attack every time the phone won't turn on
But for the moment I'm alright! Thank you, thank you, thank you!
Click to expand...
Click to collapse
I'm glad you got your phone up and running. I know exactly how you feel, I had the same thing happen to me. I thought mine died when the screen went black after I flashed a kernel. Its always scary when the phone won't respond.

The phone was likely frozen. Power + Volume Up forces the phone to reboot after being held for a while. It could be some weird software issue due to the rooting and TWRP, but no one can say for sure. It might happen again but now you know how to reboot it If you really want to avoid the possibility of problems, you probably want to run stock and not root the phone or change bootloader... but what's the fun in that?

You're right no risk no fun. I'm actually waiting for cm so running stock is no option anyway
Thanks for saving me lots of headaches

FYI - I thought I had bricked mine as well - no flashing activity in a couple of weeks, all good chargers. Even made an appointment for repair.
Read the "hold power and vol up for a minute or two," and was like... nooooo... 10 seconds is the max you'd do that for... but tried it... bam, worked like a charm at ~45 seconds for me. Got into HTC FTM mode in which no option worked (reboot to bootloader, simlock, couple of others seemed to just pop immediately back to this weird non-download menu). Holding power for a while after that reset the device. Working now.
Thanks for the thread... been doing this for five years and this is the first no-charge no-response event I've had

lyall29 said:
I would try holding the power and volume up button for at least 2-3 minutes. If it does come on, as soon as you feel it vibrate, move your finger down to the volume down button and hold it until you get into download mode. Then boot to the bootloader and then recovery and restore a nandroid.
Click to expand...
Click to collapse
Worked like a champ, thanks a ton! :good:

Hi All,
About a week ago my M9 powered down while on charge and then wouldn't power on again. No response at all from the standard power button but only holding it for a few seconds at a time.
I knew the buttons to hold to enter bootloader and after several tries it powered on again.... It then ran for a couple of days with no issues.
Then a couple of days later had to power off the phone on a flight - same issue - wouldn't power on - dead.
It took several attempts to bring it back to life. I'm now in a position when every time I power off the phone it just doesn't want to come back on? Thought that it may have been a custom rom issue or a kernel issue - have tried changing both (painful experience by the way - having to wait for the phone to decide when its ready to wake up "when it feels like it after each new installation) but the problem is still there.
I have also found that entering bootloader using the power button and volume button isn't the only solution to "waking up" the phone. Just holding the power button for 10-60 seconds has the same effect - but it sometimes takes several attempts over several minutes - its very random.
Does anyone else have this recurring problem every time they power off? Does anyone on "stock" have the problem?
I'm starting to think that maybe its hardware rather than a software issue?

Try turning off the phone, plugging in the charger, and holding all three buttons for two minutes.
HTC has recommended this as a fix for battery issues like the slow charging bug. Apparently it clears all the battery settings and recalibrates it. The phone will reboot repeatedly while you're doing this, but that's normal. Keep holding the buttons.
I have seen HTC phones do this in the past when the battery system gets confused.

Bricked M9
iElvis said:
Try turning off the phone, plugging in the charger, and holding all three buttons for two minutes.
HTC has recommended this as a fix for battery issues like the slow charging bug. Apparently it clears all the battery settings and recalibrates it. The phone will reboot repeatedly while you're doing this, but that's normal. Keep holding the buttons.
I have seen HTC phones do this in the past when the battery system gets confused.
Click to expand...
Click to collapse
My M9 is not quite 6 months old - ALL stock. Went to bed last night , M9 quick charger plugged in with green light and phone power on - just in airplane mode. Woke up 4 hours later and found the phone dead.
I tried 1 button, 2 button, and 3 button holds for 5 minutes each, plugged in and not plugged in - still dead!
Any help would be appreciated.

aairlinepilot said:
My M9 is not quite 6 months old - ALL stock. Went to bed last night , M9 quick charger plugged in with green light and phone power on - just in airplane mode. Woke up 4 hours later and found the phone dead.
I tried 1 button, 2 button, and 3 button holds for 5 minutes each, plugged in and not plugged in - still dead!
Any help would be appreciated.
Click to expand...
Click to collapse
Best to run a logger like BetterBatteryStatsor GSam Battery Monitor to find out what is draining it

sausje85 said:
Best to run a logger like BetterBatteryStatsor GSam Battery Monitor to find out what is draining it
Click to expand...
Click to collapse
I am unaware of any way to do this if the phone wont turn on - it's dead.

aairlinepilot said:
I am unaware of any way to do this if the phone wont turn on - it's dead.
Click to expand...
Click to collapse
Ah you cannot even get it charged anymore?
I know HTC phones had an issue that when they are completely drained, they seem to be dead, even not charging or anything. Yet if you keep them in the charger, eventually they would show as charging and being able to turn on again.

aairlinepilot said:
My M9 is not quite 6 months old - ALL stock. Went to bed last night , M9 quick charger plugged in with green light and phone power on - just in airplane mode. Woke up 4 hours later and found the phone dead.
I tried 1 button, 2 button, and 3 button holds for 5 minutes each, plugged in and not plugged in - still dead!
Any help would be appreciated.
Click to expand...
Click to collapse
Leave it in connected to the stock charger overnight and see if that helps. If not, you might have a hardware fault and need to return it for warranty service.

I too thank you most profusely!!

Phone wont boot, what is the problem?

Today I was surfing the web and the phone locked up and restarted itself. Kept getting to the android screen with the red yellow and blue symbols then restarting. Left the phone alone to get back to work then the phone restarted finally went to use the phone and after about 3 mins froze up again. Now the phone won't get past the Google boot screen and if I want to try and power the phone on the power button has to be pressed in about 30secs to a minute of two.
Also i can't get into recovery mode reliably since if I select recovery the phone again freezes at the Google screen on reboot and never gets to recovery 9 out of 10 times other times I can get to recovery and then phone will then crash while in recovery or will allow me to use recovery long enough to wipe the cache and factory reset which neither has worked.
While Plugged into a charger and just sits there nothing on screen just a black screen.
Phone is on latest android unrooted and locked.

i had this happen to my SO's stock/locked/unrooted Nexus 6P.
Plug it into a PC, wait a couple minutes, then press and hold the power button for like 1-2 minutes.

2x4 said:
i had this happen to my SO's stock/locked/unrooted Nexus 6P.
Plug it into a PC, wait a couple minutes, then press and hold the power button for like 1-2 minutes.
Click to expand...
Click to collapse
What is this supposed to do? Where did you hear about this solution? Just curious.

jgr208 said:
Today I was surfing the web and the phone locked up and restarted itself. Kept getting to the android screen with the red yellow and blue symbols then restarting. Left the phone alone to get back to work then the phone restarted finally went to use the phone and after about 3 mins froze up again. Now the phone won't get past the Google boot screen and if I want to try and power the phone on the power button has to be pressed in about 30secs to a minute of two.
Also i can't get into recovery mode reliably since if I select recovery the phone again freezes at the Google screen on reboot and never gets to recovery 9 out of 10 times other times I can get to recovery and then phone will then crash while in recovery or will allow me to use recovery long enough to wipe the cache and factory reset which neither has worked.
While Plugged into a charger and just sits there nothing on screen just a black screen.
Phone is on latest android unrooted and locked.
Click to expand...
Click to collapse
do RMA

PiousInquisitor said:
What is this supposed to do? Where did you hear about this solution? Just curious.
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Click to collapse
read it on the nexus help forums i think. I was about to RMA the phone, so I'm glad i didn't have to. give it a try

2x4 said:
read it on the nexus help forums i think. I was about to RMA the phone, so I'm glad i didn't have to. give it a try
Click to expand...
Click to collapse
I don't have any issues. I was just curious. I've just never heard of a fix for any phone that requires a button press for more that like 30 seconds.
So what is the expected outcome? Does the phone just reboot and simply function correctly? Do you have a link to the forum post you read this in?

PiousInquisitor said:
I don't have any issues. I was just curious. I've just never heard of a fix for any phone that requires a button press for more that like 30 seconds.
So what is the expected outcome? Does the phone just reboot and simply function correctly? Do you have a link to the forum post you read this in?
Click to expand...
Click to collapse
Sure.
Here is where I read about plugging it into a PC and then pressing the power button:
https://support.google.com/nexus/troubleshooter/3337561?hl=en#ts=3337942,3339328
That didn't work (15 seconds hold). Then I found this random post on XDA where someone said they held it for more than a minute, so i tried that.
deanb1234 said:
Same exact problem. Phone was over 80% charged. Picked it up off of my desk at work to check the time and nothing. Just a brick.
Update*** I hooked the thing to power and nothing. So I just sat here at my desk for several minutes holding down the power button and the damn thing finally came back on. But I had to hold it for a very very long time, not the normal 10-30 seconds like it should take to do a hard power off. I'm talking minutes.
Click to expand...
Click to collapse
not sure why this worked, but it did. probably held it for 45s to 1m and it booted normally after that. honestly not sure what happened or why this worked.

2x4 said:
Sure.
Here is where I read about plugging it into a PC and then pressing the power button:
https://support.google.com/nexus/troubleshooter/3337561?hl=en#ts=3337942,3339328
That didn't work (15 seconds hold). Then I found this random post on XDA where someone said they held it for more than a minute, so i tried that.
not sure why this worked, but it did. probably held it for 45s to 1m and it booted normally after that. honestly not sure what happened or why this worked.
Click to expand...
Click to collapse
I'm glad my old post helped! Just an update though, it did that a few more times and then eventually I had to have it RMA'ed as no amount of time would make it boot.

deanb1234 said:
I'm glad my old post helped! Just an update though, it did that a few more times and then eventually I had to have it RMA'ed as no amount of time would make it boot.
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Click to collapse
haha dang, i hope the Nexus 6P it helped me boot doesn't have this issue any more...

Apayah said:
do RMA
Click to expand...
Click to collapse
Already did. Trying any last ditch efforts to revive the phone oh well it was a good phone.

deanb1234 said:
I'm glad my old post helped! Just an update though, it did that a few more times and then eventually I had to have it RMA'ed as no amount of time would make it boot.
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Click to collapse
Yup same here. It can get to the boot menu but recovery only works 1/10 times and can't ever get through 54% of the boot log until it freezes and crashes.

jgr208 said:
Yup same here. It can get to the boot menu but recovery only works 1/10 times and can't ever get through 54% of the boot log until it freezes and crashes.
Click to expand...
Click to collapse
Sounds like its time to RMA that bugger. Bummer.

PiousInquisitor said:
Sounds like its time to RMA that bugger. Bummer.
Click to expand...
Click to collapse
Yup new one is getting here today. Anyways, before old one is sent off I am curious to see if the battery is even charging when I connect to the charger. Anyone know if I can use a multi-meter to check this?