Develop Bugs

[Q] Is my warranty void after rooting?

Hi,
By using an open bootloader (such as CM7 or coredroid) on DHD instead of the stock, is the warranty void?
I know as of the 27th of may HTC decided to allow open bootloaders, but I have found no information on what happens to the warranty if an open bootloader is used instead of the stock.
Matt

Yes it is void after rooting. You can always unroot however in the event of needing to return it for warranty purposes.
And by the way, CM7 and CoreDroid are ROM's, not bootloaders. Bootloaders are the things that tell the phone what to do as it is starting up. ROM's are the operating systems.

Thanks for the quick reply and clearing that up

mxm879 said:
Hi,
By using an open bootloader (such as CM7 or coredroid) on DHD instead of the stock, is the warranty void?
I know as of the 27th of may HTC decided to allow open bootloaders, but I have found no information on what happens to the warranty if an open bootloader is used instead of the stock.
Matt
Click to expand...
Click to collapse
Yes, no warranty after rooting. That's way they say do it at your own risk.

Does Flashing Void My Warranty ???

Plzz Tell Me Guys ......
I am new user of android and i have xperia ray (ST18) and i want to know that if i flash my xperia ray with wotanserver. com , then i will void my warranty or not ?? Plzz guys reply my question and help me plzzzzzzzzzzz ...... and i want to know one more thing that if i root my phone without unlock bootloader then i will void my warranty or not ??? and sorry for my bad english ....

flashing would be looked at as modding your device. very likely the warranty will be voided. i sent phones back rooted with custom roms for warranty by mail from calling my carrier "at&t" and got lucky. they usually just check for visual damages on device. its worth a shot for a defected voided device lol. just make sure you have cash to pay if they notice you voided your warranty

Do people even care about warranties anymore?
I rooted my Skyrocket the day I got it, and have tried numerous roms (from this site) and finally found one I like.
I had to get rid of the CIQ that AT&T decided to load on my phone, along with all the bloatware. The battery life is so much better now!
I say do it!
If you need to push it back to stock to get some warranty stuff done, I'm sure you'll figure it out.
If not, you can always try to get lucky like others...

Rooting will void your warranty, though I've never heard of a phone being checked when being returned for service. Read up on returning your phone to original along with modding. Before I did anything to my phone I made darn sure I knew how to return it to stock.

just make a backup of the entire system and then do what you want with your phone
when you want to send your phone to warranty, just restore the backup and will be ok...
I think you can't do such a backup without root, so:
1. root your phone
2. backup with titanium
if you have problems
3. restore the backup
4. unroot
5. send it back to warranty

Note: You will not void the warranty of your Sony Xperia device by flashing new firmware using this guide. In addition, you do NOT need to unlock your bootloader nor do you need root to flash your handset.
- http://www.xperiablog.net/2016/03/12/install-xperia-marshmallow-using-flashtool-and-xperifirm-guide/

[Q] Getting warranty back

Hi everyone,
A year ago I unlocked bootloader, rooted my phone and flashed a custom ROM. Is it possible to get my warranty back if I unroot it, lock the bootloader and flash a stock ROM?
Any help is appreciated!
Thank you guys.

lddangsta said:
Hi everyone,
A year ago I unlocked bootloader, rooted my phone and flashed a custom ROM. Is it possible to get my warranty back if I unroot it, lock the bootloader and flash a stock ROM?
Any help is appreciated!
Thank you guys.
Click to expand...
Click to collapse
Are you sure it is still on warranty? If you have rooted the device year ago then most likely the warranty period is already over.
In case you still have warranty proof you may take a risk to flash everything back to stock and bring to a service. If it will appear as hardware problem the case might be accepted as warranty (I've seen some posts telling this). And of course this might depend on the particular service center policies.

kvestas said:
Are you sure it is still on warranty? If you have rooted the device year ago then most likely the warranty period is already over.
In case you still have warranty proof you may take a risk to flash everything back to stock and bring to a service. If it will appear as hardware problem the case might be accepted as warranty (I've seen some posts telling this). And of course this might depend on the particular service center policies.
Click to expand...
Click to collapse
Yes it is still on warranty and it is probably a hardware problem.

Tbh I have no idea, I imagine if you can relock it and unroot it and install the original RUU it might be fine. The one thing that would concern me is if the HTC boot screen still had the red writing on it...

Will root void warranty?

Rooting this device will trip knox, so does tripping knox void the warranty? I have heard different sides on that.

Tripping Knox will not void warranty, but you won't be able to use with a corporate Knox program, should you encounter one at work or whatever situation.
Sent from my HTC M8

Rooting the device void's your warranty, so even if your don't trip Knox, you may be outta luck if you happen to brick your device.

sulla65 said:
Rooting the device void's your warranty, so even if your don't trip Knox, you may be outta luck if you happen to brick your device.
Click to expand...
Click to collapse
this is false, rooting does not void your warranty, and you can always odin back to stock once we have the tar file. I've returned several phones to multiple carriers and they were all rooted.

2swizzle said:
this is false, rooting does not void your warranty, and you can always odin back to stock once we have the tar file. I've returned several phones to multiple carriers and they were all rooted.
Click to expand...
Click to collapse
and knox won't either?

LegoFarmer said:
and knox won't either?
Click to expand...
Click to collapse
This is still up in the air, I've read stories about people who had not probably with warranty after tripping knox, and I've heard of people having issues...

Rooting voids your manufacturer warranty if you trip Knox, if you go back to stock then you'll be fine for insurance etc purposes.

2swizzle said:
this is false, rooting does not void your warranty, and you can always odin back to stock once we have the tar file. I've returned several phones to multiple carriers and they were all rooted.
Click to expand...
Click to collapse
the same here I have even sent in a bricked phone with root and a custom rom with no problem

The debate of the century, I think... My understanding is that they cannot void your warranty for software reasons. They would have to show that your software caused a hardware problem. But... They sure could make your life miserable trying to prove your case if they wanted.
I too have had rooted phones returned for warranty with no issues, and I have had multiple rooted phones that I have turned in on upgrades with no problems (both Sprint and Verizon). Of course, your mileage may vary depending on if you get a mean spirited rep when the time comes...
Personally, I figure, if I am going to root a phone, then I am just not going to worry about Knox or warranty issues otherwise I would be a nervous wreck because once I get a phone it's like I can't NOT root it! It's an addiction... Hello, my name is Eric and I'm a root-a-holic...

I can't believe anyone who modifies their phone in any way that could brick it doesn't pay the measly $8 a month for insurance. It covers theft or loss, so figure out how you've lost your phone. And the $99 deductible for replacement is cheap. I've luckily never had to use it but I've had to replace my wife's Note3 three times for various reasons.

MichaelMcC said:
I can't believe anyone who modifies their phone in any way that could brick it doesn't pay the measly $8 a month for insurance. It covers theft or loss, so figure out how you've lost your phone. And the $99 deductible for replacement is cheap. I've luckily never had to use it but I've had to replace my wife's Note3 three times for various reasons.
Click to expand...
Click to collapse
I'd rather put $20/month into a piggybank and get a phone off of Swappa if something terrible happens than have to go through a replacement process that will try to prove that your warranty is somehow void.

2swizzle said:
this is false, rooting does not void your warranty, and you can always odin back to stock once we have the tar file. I've returned several phones to multiple carriers and they were all rooted.
Click to expand...
Click to collapse
Rooting does void the warranty.
Many rom developers include this warning right at the top ---> DISCLAMER Your warranty is now void. I am not responsible for bricked devices, dead SD cards, or you getting fired because the alarm app failed. Please do some research if you have any concerns about features included in this ROM before flashing it! YOU are choosing to make these modifications, and if you point the finger at me for messing up your device, I will laugh at you.
Obviously if you flash it back to stock, your OK. However if you root and you brick the device, your carrier can legally refuse to fix or replace it.

here is what i got from Samsung United Arab Emirates / Dubai
(i did not flash stock rom nor i tripped knox i was just finding out if the warranty is still there if i tripped knox)
You are connecting with LiveChat system. If it takes a few minute, Please Try again.
(Our web team will be with you soon.)
A member of our web team will be available soon. You are currently in position 1 Thank you for waiting. If your enquiry is concerning a purchased product, please have your product details, including serial number and date of purchase ready.
Welcome to Samsung Live Chat. How may I help you?
alzahmi . :
hi
LIVECHAT SUPPORT :
Good day valued customer. Thank you for contacting Samsung Gulf technical support. Kindly tell us how we may assist you?
alzahmi . :
i'm trying to find out if tripping Knox will void the warranty
LIVECHAT SUPPORT :
what exactly do you mean.. did you do anything on the device?
alzahmi . :
because i emergency flashed stock rom with odin and now the knox counter is 0x1
LIVECHAT SUPPORT :
im sorry to confirm that sir
LIVECHAT SUPPORT :
Knox is a security system of samsung
LIVECHAT SUPPORT :
it detects on the lower level of the architecture of the device if the software loaded is original or not
LIVECHAT SUPPORT :
as you had loaded with 3rd party which is not allowed by samsung, the warranty bit has marked it to be tampered
LIVECHAT SUPPORT:
as it counted, if the device has warranty, it will be considered as void
alzahmi . :
will i still have warranty for hardware problems like screen problems or buttons not working?
LIVECHAT SUPPORT:
im sorry, it will not be
LIVECHAT SUPPORT :
if you have issue with the device, you should have visited the service center
LIVECHAT SUPPORT :
at any rate, if there is any problem with hardware, it is possible to be repaired but charges will be incurred
alzahmi . :
but there are a number of people on enternet that flashed stock rom and their knox is tripped
LIVECHAT SUPPORT :
surely as the devices have knox security, their warranty bit has surely opened and it dictates it is tampered
LIVECHAT SUPPORT :
we understand you may be frustrated but doing such procedure in the device or even rooting is not allowed by samsung
LIVECHAT SUPPORT :
the usage of original samsung software provides security from high level to level of its archtecture... loading a fake software or unauthorized will make the device vulnerable from security threat.. that is why such checking of loading of fake software is implemented.. we are sorry to advise that if it is the case with your device, then the warranty is void
LIVECHAT SUPPORT:
*high level to low lever or architecture
alzahmi . :
it was emergency the device was laggy and i downloaded completely stock rom and installed it via odin and knox is tripped
LIVECHAT SUPPORT :
i understand.. but if you have issue with the device, you should have contacted samsung support to give you guide within the policy
alzahmi . :
ok thanks.
LIVECHAT SUPPORT :
you are welcome... may i know the model of your phone sir first
alzahmi . :
sm-n910c
LIVECHAT SUPPORT :
that is a new model... as i know commercial note 4s have no knox container only so only the security of warranty bit was affected.. if it is note 3 which carries the knox container, that knox container cannot be opened.
alzahmi . :
and what does that mean
LIVECHAT SUPPORT :
before in note 3 and s4, there is a knox application called as knox container in which we can store secured information there but recently it was removed becuase it was intended for corporate accounts only. so for those models like note 3 and s4 - if their software are tampered or rooted, when the warranty bit blows, then that application will not open already.
LIVECHAT SUPPORT :
however for note 4, it does not concern because it did not come by default.
alzahmi . :
yeah i dont have that app on my phone
alzahmi . :
so you mean other phone problems that are not related to security and software is still covered?
LIVECHAT SUPPORT :
no sir.. overall, the whole warranty is really void.. I was just confirming about the model because if you have the galaxy note 3, you may find that a problem. at any rate, you have the note 4 so you will not experience it. Let us just hope that the device will not face any major issue to avoid being recommended to visit the service center for any repair
alzahmi . :
i hope so

Flashing Back to Android Nougat without Root?

I was wondering if it was possible to flash back to 7.1.2 without rooting and voiding my warranty. This is due to the huge performance hit my 5x has taken since upgrading to Oreo as well as the super annoying persistent notifications.
Thanks

1. I am surprised there are phones that are still under warranty.
2. I am not 100% sure, but if you revert the phone back to the original ROM, there is no visible way to tell if it was ever rooted (unlike on devices such as Samsung tablets, which have a write only bit)
3. You don't even need root to revert to the original or older ROM, I believe.
4. I frankly don't believe that the phone manufacturer has a legal right to deny warranty only because the device was ever rooted or flashed with a third party ROM. This will never stand in any reasonable court. The claim that the manufacturer won't service your faulty device only because there is a proof it was once rooted is simply a scare tactic against the neophytes asking to fix their bricked phone because they tried to root and messed around with ROMs, or against those bringing for service a phone already running a third party ROM, or a stock ROM with root mods.

Akopps said:
1. I am surprised there are phones that are still under warranty.
2. I am not 100% sure, but if you revert the phone back to the original ROM, there is no visible way to tell if it was ever rooted (unlike on devices such as Samsung tablets, which have a write only bit)
3. You don't even need root to revert to the original or older ROM, I believe.
4. I frankly don't believe that the phone manufacturer has a legal right to deny warranty only because the device was ever rooted or flashed with a third party ROM. This will never stand in any reasonable court. The claim that the manufacturer won't service your faulty device only because there is a proof it was once rooted is simply a scare tactic against the neophytes asking to fix their bricked phone because they tried to root and messed around with ROMs, or against those bringing for service a phone already running a third party ROM, or a stock ROM with root mods.
Click to expand...
Click to collapse
Ok that's enough for me
Thank you