[Q] Sumsung Galaxy Tab S 10.5 (SM-T805) screen went black - Galaxy Tab S Q&A, Help & Troubleshooting

My tablet Galaxy Tab S 10.5 (SM-T805) screen went black. I can’t see the screen.
Touch also does not seem to work. However it’s on. it is receiving calls and other messages. It is connected to WiFi.
Power button, volume button are working but I can’t power off the device cause I can’t see the screen options.
When I plug in to the charging cable it vibrates but does not show anything on screen.
It didn’t drop and hit by anything…i have been using it for 3 months now. it just happened by itself or may be by some update that I don’t know.
Please help how to bring it back to life

Are you able to get into download or recovery? I've never heard of something like this before. Maybe go ahead and let it die and then plug it back in and see if you can get into download mode by holding home+power+volume down then re flash your stock firmware or whatever you were using. Or do home+power+volume up to get into recovery. If you still have stock recovery then you can just do a factory reset right from that but if your using something TWRP then your still going to need to flash something after wiping your data.
Not sure how else you can get it to shut off since you can't see it. Even knowing where the power menu is once you press the button it would still be tough to hit the right thing. I'd say let it die. Maybe someone else can come shed some light. Of course it could be a hardware problem as well. I'm leaning toward software still though.
If your still completely stock I'd say let it die and get into stock recovery. Home+power+volume up and then wipe data and do a factory reset. Now if the screen stays black after its off and you've plugged in the charging cable then I'd imagine there's a more a serious problem going on.

Yes I am waiting for battery to be completely drained out. I will try your method once the battery is completely dead.
thanks

Your welcome let me know how it goes. Will do my best to help.

I don't have my tab with me right now but can't you hold power button for 10 sec to force a reboot? All Android device I ever had could do that.

Steve.99 said:
I don't have my tab with me right now but can't you hold power button for 10 sec to force a reboot? All Android device I ever had could do that.
Click to expand...
Click to collapse
Doest work on t805 holding powerbutton, just hold the buttons for download mode and that will force it to reset and prompt you to press volume down to cancel volume up to continue...hold for 30 seconds, and if nothing appears let go and just press volume up once, still no joy then pop back cover off and unclip and reclip battery if your brave, thats what i did before i new about this quicker way.

How to run the battery completely down..? its still active and on... though not showing anything on screen.
Is there any quicker way... ?

To do a hard-reset on these Samsung devices, you need to hold Power + Home + Volume Down until it reboots. On every other device it's just Power. Some it's Power+Home. For some reason Samsung likes to be different.
Or if you have previously enabled USB Debugging, you can plug it in to your computer and do an ADB Reboot.

Power + volume down + volume up works for me as reset.

barth2 said:
Power + volume down + volume up works for me as reset.
Click to expand...
Click to collapse
Holy crap the dude is right....just tried that myself on t805, holding all 3 buttons at same time in top left corner power,vol dwn, vol, up forces a simple reset without dwnload mode rubbish.

Related

[Q] HELP! This screen is what I get everytime I turn on my phone

I can't do anything at all. everytime I turn my phone on I get this on my screen.
How can I fix it? is my phone dead?
DKA said:
I can't do anything at all. everytime I turn my phone on I get this on my screen.
How can I fix it? is my phone dead?
Click to expand...
Click to collapse
Pull the battery, and put it back in.
Hold Volume Down, Home (Center button) and while still holding them press and hold power.
Does it go back to the screen you're showing, or does it go into download mode?
open Odin3 (you must open odin3 before you start or it won't flash)
Put the battery in.
Plug in USB. (the phone will power on and goto the phone+!+computer screen)
Hold down both Volume buttons, and then push and hold the power button. Hold all three and do NOT let go!
Wait for it to go black and return to the phone+!+computer screen.
When it goes black the 2nd time release the power button and keep holding the volume buttons.
You should now be in download mode, click start on Odin, wait for it to finish and start enjoying your phone again!
shep211 said:
open Odin3 (you must open odin3 before you start or it won't flash)
Put the battery in.
Plug in USB. (the phone will power on and goto the phone+!+computer screen)
Hold down both Volume buttons, and then push and hold the power button. Hold all three and do NOT let go!
Wait for it to go black and return to the phone+!+computer screen.
When it goes black the 2nd time release the power button and keep holding the volume buttons.
You should now be in download mode, click start on Odin, wait for it to finish and start enjoying your phone again!
Click to expand...
Click to collapse
Disregard Shep211's message, These are NOT the instructions for the Galaxy S I9000/I9000M.
They are for the T-Mobile Vibrant and At&t/Rogers Captivate.
Crap this is I9000 forum. Sorry I thought I was looking in captivate forum. My post works for my captivate with I9000 rom but it may be different since my phone is a captivate.
Electroz said:
Pull the battery, and put it back in.
Hold Volume Down, Home (Center button) and while still holding them press and hold power.
Does it go back to the screen you're showing, or does it go into download mode?
Click to expand...
Click to collapse
it goes back to the screen I'm showing. I've tried it to do it many times and I get the same result.
DKA said:
it goes back to the screen I'm showing. I've tried it to do it many times and I get the same result.
Click to expand...
Click to collapse
I had the same problem with one that wouldn't go into download mode. I had to just return it for another phone. Nothing I could do would get it into download mode.
so there is no other option??!
the problem is my phone is from britain. and i'm currentley in another country! and I don't think I could return the phone to any samsung store here because the phone isn't avialable here at the moment.
open Odin3 (you must open odin3 before you start or it won't flash)
Put the battery in.
Plug in USB. (the phone will power on and goto the phone+!+computer screen)
Hold down both Volume buttons, and then push and hold the power button. Hold all three and do NOT let go!
Wait for it to go black and return to the phone+!+computer screen.
When it goes black the 2nd time release the power button and keep holding the volume buttons.
You should now be in download mode, click start on Odin, wait for it to finish and start enjoying your phone again!
Click to expand...
Click to collapse
tried this and it didnt work. the screen goes black and when i release the power button it gors back the the same screen (phone+!+computer)
Since your phone is from UK, I am pretty sure it has the 3 buttom Recovery and Download mode active. Therefore, have a look at the following post and follow the 1st method exactly as mentioned there: http://forum.xda-developers.com/showpost.php?p=7152078&postcount=2
If everything goes fine, your phone should be running fine soon
Pull your battery out, leave it out for a while ( 10 mins tops ) then put it back in, hold HOME + VOL DOWN then press Power until the screen comes on, keep holding the other two buttons and see what happens.
You shouldn't be getting that same screen over.
You may have to try Kies to get it to work again.
@sturmeh
You rickroll'd me!!
HI,
I have the same problem..Have u fixed the phone or what happend? Anyone got any ideas what to do now ;P
I think I had that problem a while ago, but it was when flashing JM2. I tried different combinations of starting with volume down + home. Try taking out the battery and hold down vol down + home and putting in the battery again.

Brick maybe?

Hello there, I was installing Recovery using this, http://forum.xda-developers.com/showthread.php?t=1746682, I only went up to the first part of unrooting the phone where it asks me to connect my and install te recovery, my phone after the root did not want to turn on. I tried using the Volume +/- along with the home key, nothing, it just vibrates and nothing. I tried pulling out the battery and the same thing happened, no matter what I did, it vibrates and won't turn on. Also when I hook it up to the charger and try turning on it vibrates and it keeps vibrating in loops, around 2-3 sec apart. What is wrong with my phone? Please don't tell me it's a brick, I just got it yesterday ;p
infernel250 said:
Hello there, I was installing Recovery using this, http://forum.xda-developers.com/showthread.php?t=1746682, I only went up to the first part of unrooting the phone where it asks me to connect my and install te recovery, my phone after the root did not want to turn on. I tried using the Volume +/- along with the home key, nothing, it just vibrates and nothing. I tried pulling out the battery and the same thing happened, no matter what I did, it vibrates and won't turn on. Also when I hook it up to the charger and try turning on it vibrates and it keeps vibrating in loops, around 2-3 sec apart. What is wrong with my phone? Please don't tell me it's a brick, I just got it yesterday ;p
Click to expand...
Click to collapse
I think this kit is honestly the easiest way to brick your phone. There are simply too many options, most of them have no real use for this phone, and the free version never gets updated. Honestly think it's a bad move for people who are new to the game.
To get in download mode:
Start with the phone off.
Press and hold the home button and volume down button.
Press the power button until the phone vibrates.
Release the power button.
To get in recovery mode.
Start with the phone off.
Press and hold the home button and volume up button.
Press the power button until the phone vibrates.
Release the power button.
Release the volume up and home button when the blue text appears in the top left corner of the screen.
If these won't work, you are bricked. Time for JTAG.
I agree 100%. That kit seemed pretty helpful for some when this was still pretty new, but recently it seems there are more reports of failures (or worse) than successes. When you get this fixed I suggest reading all the stickies and then take it from there.
Good luck
Sent from my SGH-T999L using XDA Premium 4 mobile app

[Q] Bootloop help (cannot access fastboot/adb)

I just rooted and S-off my HTC via rumrunner.
No flash roms install or custom recovery installed.
I wanted to see if I still had CWM from my last root (I returned to stock via http://forum.xda-developers.com/showthread.php?t=2475216&highlight=s-on.
So I went into the bootloader or fastboot (I don't remember) and hit recovery. This did not send me to a CWM, but it appeared to be the stock version of recovery. The process took too long (I know impatient) so I turned it off via power button + volume down.
Now I come to you in need, my phone is constantly turning off/on only displaying the green htc text, no red text, then pausing for 8 seconds, then off again to black screen. The whole process lasts 12 seconds, and this had been going on for about 10-15 min atm.
Plugging it in, my computer does not have the time to recognize it with adb, or fastboot.
I cannot use the power button + volume down to go into bootloader, and pressing the power button does nothing.
Please help me.
So the problem still persists and I assume it's going to keep turning on and off for a while.
I'm just going to wait until the battery dies and see if it can charge and turn it back into bootloader. I'll report back on that.
On a side note in the case that this is bricked, anyone recommend any future phones out there better than the one with verizon? If not I'm probably just going to stick to this phone.
geeibara said:
So the problem still persists and I assume it's going to keep turning on and off for a while.
I'm just going to wait until the battery dies and see if it can charge and turn it back into bootloader. I'll report back on that.
On a side note in the case that this is bricked, anyone recommend any future phones out there better than the one with verizon? If not I'm probably just going to stick to this phone.
Click to expand...
Click to collapse
Hold down the volume down and power button at the same time, until the white hboot menu appears.
This may take a good 15 seconds or more, keep holding them down until the hboot menu appears.
Sounds like you aren't holding down long enough. If that doesn't work, try both volume up and down and power all at once.
Then when the screen goes black, let up on the up volume key, so that you enter fastboot via volume down and power.
Then you should be able to fastboot flash whatever you need to get back up and running again.
I wouldnt just let it keep looping until it dies though.
Probably won't damage anything but I doubt that it's real great for the device.
santod040 said:
Hold down the volume down and power button at the same time, until the white hboot menu appears.
This may take a good 15 seconds or more, keep holding them down until the hboot menu appears.
Sounds like you aren't holding down long enough. If that doesn't work, try both volume up and down and power all at once.
Then when the screen goes black, let up on the up volume key, so that you enter fastboot via volume down and power.
Then you should be able to fastboot flash whatever you need to get back up and running again.
I wouldnt just let it keep looping until it dies though.
Probably won't damage anything but I doubt that it's real great for the device.
Click to expand...
Click to collapse
So here's the update.
Screen is now black, meaning the boot up/down process has stopped.
I have tried these:
A. Hold down the volume down + power button for 20+ seconds.
B. Hold down the volume up + volume down + power button for 20+ seconds and let up on the volume up button when screen goes black.
These two methods results in a single boot up to green HTC text then black screen.
I suspect the device has lost most of its power. Tried it for a third time, the device is now unresponsive and remains at black screen.
Now I plugged the usb cable connected to the power adapter.
The device enters the aforementioned continuous boot loop.
I tried method A and B, and there are no results, the boot loop continues. Now the device returns to the low or no powered state.
Now the device is connected to the computer. The same happens as if it were connected to the power adapter.
Method A and B still do not work.
Results: holding down buttons longer do nothing for me. The device seems to have lost power, but when charged, immediately the device enters the boot loop state.
Note: when doing method A and B the trials were done when screen is on and when screen is off, still no results.
Now the screen is off and not connected to anything. The problem still persists.
ak074 said:
leave the phone charging for at least 10-15 min on the AC adapter. press and hold both vol buttons then press and hold power for 2+ minutes. after 2 minutes, let go of all buttons except volume down. success?
---------- Post added at 10:10 AM ---------- Previous post was at 09:40 AM ----------
actually doing that will destroy the battery. well maybe destroy is too strong of a word but it will damage it for sure. this is a very useful site for anything battery...
http://batteryuniversity.com/learn/article/how_to_prolong_lithium_based_batteries
Click to expand...
Click to collapse
I actually tried the 2+ minutes because I saw someone had success with another phone and they said they did it for 3 1/2 min. However it did not work.
Update: Welp, I gave up. I'm going to get my replacement soon and I'll be turning it into Verizon. Really it's not that bad of a loss since I just wiped the phone, only thing is I lost my screen protector and carbon skin
ak074 said:
have you tried to just let the phone bootloop while holding vol down?
Click to expand...
Click to collapse
Yep, nothing happened.
Bootlooped too!
Hello I have a HTC Thunderbolt that is S-ON Unlocked and unrooted with stock recovery that is in a bootloop that does now show on ADB or Fastboot. PLEASE HELP!!!!! I REALLY NEED IT!!

[Q] Rooted Kindle Fire Stuck

Howdy!
It was literally AGES ago that I rooted my Kindle.
It's been totally fine forever! Then last night it needed charged so I plugged it in and went to bed. When I got up in the morning the power button was lit a nice shade of green, showing it was charged....
So later in the day I went to turn it on... nothing.... So I held the button to reset it.... After a bit I pressed the button...
The Blue KindleFire screen came up (with the statement at the bottom to "Press power button for boot menu...)
I didn't press anything, but it acts like I did and soon I see the three choices of "Normal Boot, Recovery, Reset Boot Mode" and the lines on each end move from choice to choice over and over....
That's all it does! I can press the power button and it doesn't do a thing. It just keeps scrolling.... If I hold the power button, it'll shut off after awhile.... but when trying to boot it again, it goes right back to that boot menu, scrolling through my choices and that's it. I have yet to find a way out of that.
I've tried plugging it into the charge to see if for some reason it's a power issue, but it does the same thing. I've tried plugging it into the PC via USB cable and it does the same thing!
Anyone have any suggestions or pointers? I'm kinda lost at this point, I've never had an issue that I couldn't recover it from until now, and I've had this thing for a good number of years.
Sounds like a hardware issue, specifically the power button is sticking. Try using an object see if the button is physically depressed. If not, then it us the switch inside.
Ixthusdan said:
Sounds like a hardware issue, specifically the power button is sticking. Try using an object see if the button is physically depressed. If not, then it us the switch inside.
Click to expand...
Click to collapse
I can press the button though. I can press and Hold it to reset it, and I can press it to get it to go on again.
I guess that is possible, but if it was intermittent, the times I've just pressed the button repeatedly to try to get it to do something should have gotten me past that scrolling boot menu.
Thing is, the reason it is scrolling is from an input from the button. If the button is not the issue, then it is a circuit problem. Bad news. Better to have been the button.
ScoJoh said:
Howdy!
It was literally AGES ago that I rooted my Kindle.
It's been totally fine forever! Then last night it needed charged so I plugged it in and went to bed. When I got up in the morning the power button was lit a nice shade of green, showing it was charged....
So later in the day I went to turn it on... nothing.... So I held the button to reset it.... After a bit I pressed the button...
The Blue KindleFire screen came up (with the statement at the bottom to "Press power button for boot menu...)
I didn't press anything, but it acts like I did and soon I see the three choices of "Normal Boot, Recovery, Reset Boot Mode" and the lines on each end move from choice to choice over and over....
That's all it does! I can press the power button and it doesn't do a thing. It just keeps scrolling.... If I hold the power button, it'll shut off after awhile.... but when trying to boot it again, it goes right back to that boot menu, scrolling through my choices and that's it. I have yet to find a way out of that.
I've tried plugging it into the charge to see if for some reason it's a power issue, but it does the same thing. I've tried plugging it into the PC via USB cable and it does the same thing!
Anyone have any suggestions or pointers? I'm kinda lost at this point, I've never had an issue that I couldn't recover it from until now, and I've had this thing for a good number of years.
Click to expand...
Click to collapse
Can you PC see you tablet in adb or fastboot???
ScoJoh said:
Howdy!
It was literally AGES ago that I rooted my Kindle.
It's been totally fine forever! Then last night it needed charged so I plugged it in and went to bed. When I got up in the morning the power button was lit a nice shade of green, showing it was charged....
So later in the day I went to turn it on... nothing.... So I held the button to reset it.... After a bit I pressed the button...
The Blue KindleFire screen came up (with the statement at the bottom to "Press power button for boot menu...)
I didn't press anything, but it acts like I did and soon I see the three choices of "Normal Boot, Recovery, Reset Boot Mode" and the lines on each end move from choice to choice over and over....
That's all it does! I can press the power button and it doesn't do a thing. It just keeps scrolling.... If I hold the power button, it'll shut off after awhile.... but when trying to boot it again, it goes right back to that boot menu, scrolling through my choices and that's it. I have yet to find a way out of that.
I've tried plugging it into the charge to see if for some reason it's a power issue, but it does the same thing. I've tried plugging it into the PC via USB cable and it does the same thing!
Anyone have any suggestions or pointers? I'm kinda lost at this point, I've never had an issue that I couldn't recover it from until now, and I've had this thing for a good number of years.
Click to expand...
Click to collapse
Can it boot into reecovery?
Sadly no, the PC will not see it. It doesn't get far enough to be seen.
I did find a little more info. I used the Kindle Fire Utility 0.9.6 and it's running FFF 1.4a I believe? (bootup screen with the Blue Kingle Fire Logo).
The weird thing is, if I have the USB cable plugged into it and hit the power button, it won't come at all. I have to unplug it in order to get the boot sequence to come up.
If I remember correctly the boot options menu always scrolled, you just pressed the button when it was on the choice you wanted.
I did launch the KF Utility but when trying to do anything it just saying waiting for device because it isn't seeing the darn thing...
I really hope I'm not screwed. What really sucks was I had JUST been thinking about running the clean system image to restore it in TWRP but it did this before I decided to go ahead and do that.
My menus only scrolled if I press the power button. Otherwise, it boots whatever the menu is on. That is why I suspect the boot program is receiving an input from the button.
Ixthusdan said:
My menus only scrolled if I press the power button. Otherwise, it boots whatever the menu is on. That is why I suspect the boot program is receiving an input from the button.
Click to expand...
Click to collapse
Well... I'm reading elsewhere the same thing you said.... yet mine has ALWAYS scrolled since I first loaded it and only advanced when I pressed the button when it was on the choice.....
Perhaps my power button has been having an issue for far longer than I realized... yet when the system did boot it didn't act like it was being pressed constantly.
Such a confusing issue.... sadly it's looking more and more like I've just got a Kindle I can do nothing more with

[Q] LG Optimus G Sprint is stuck on android recovery system, screen is cracked?

My LG Optimus G is stuck on the Android System Recovery screen. I can move up and down with the volume bar but I can select anything because you need to use the soft menu button and my screen is cracked there. Is there anyway to get around this? I've tried holding power and volume down to reset it but it just restarts and goes back to the recovery screen.
angelottia said:
My LG Optimus G is stuck on the Android System Recovery screen. I can move up and down with the volume bar but I can select anything because you need to use the soft menu button and my screen is cracked there. Is there anyway to get around this? I've tried holding power and volume down to reset it but it just restarts and goes back to the recovery screen.
Click to expand...
Click to collapse
The power button should be the select. Press up or down on the volume to navigate and press power when you are where you want it to be.
Is the recovery stock or CWM? The power button should work either way for the select. Hope this helps.
also if you are just trying to restart, try holding down only power for about 20-30 seconds, it should do a hard shut down, then when you press power to turn on again it should go to the system.
dopy25 said:
The power button should be the select. Press up or down on the volume to navigate and press power when you are where you want it to be.
Is the recovery stock or CWM? The power button should work either way for the select. Hope this helps.
also if you are just trying to restart, try holding down only power for about 20-30 seconds, it should do a hard shut down, then when you press power to turn on again it should go to the system.
Click to expand...
Click to collapse
I'm not sure if it's stock, it says Android Recovery System e3. It says to hit enter to choose an option but hitting the power button wouldn't select anything. I held down the power down and it shut off and isn't turning back on.
my lg optimus g turned off and now it wont come on or hold a charge
Well where do I start, I love this phone and I have not had a single issue with it until yesterday, took my phone off the charger in the am walked out the door , started my car went to make a phone call and my phone was off , tried to turn it on and to no avail, so i took the battery out of the phone (mind you this was quite an experience taking the back cover off) took care of that unhooked the battery let it sit for 5 minutes and it came back on like a charm , well as the day progressed my battery eventually died , so im thinking no biggie right? wrong tried to turn my phone on and nothing at all , just a solid red light which eventually cuts off but thats only when you put it on a charger and does nothing no blinking lights no power nothing. So ive been online following a bunch of different steps and the only thing i could do was put the phone into download mode when connected to a cpu but the cpu doesnt seem to see the device nor does it have power , im trying to fix this myself if possible, im really not trying to pay for a repalcement phone or wait 14 days to get another one so ill try as hard as i can here first and see if i can get some help.. PLEASE!!!! HELP!!!
angelottia said:
I'm not sure if it's stock, it says Android Recovery System e3. It says to hit enter to choose an option but hitting the power button wouldn't select anything. I held down the power down and it shut off and isn't turning back on.
Click to expand...
Click to collapse
Did the battery die? What happens when it is plugged in and you hold down the power? (to attempt to turn back on)

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