[Q] Anything special to activate 4g? - Galaxy Tab S Q&A, Help & Troubleshooting

I bought a 8.4" online that is not tied to a US carrier. It is the SM-T705. I am outside the US now and can't get the tablet to switch to 4g. I know the SIM card works and that I am in a 4g area because it works in a USB modem. The cellular works on the tablet but only shows H+ speed, not 3g or 4g. Is there anything special that I need to do to turn on 4g?
Thanks,
Doug

I am in France and have the same issue, the tablet won't get past H+ even though I'm in an area covered by 4G.
Has it got anything todo with the firmware? (mine is from UAE)
Thanks!

SM-T705 in Indonesia.
I am having the same problem too. Have been ping pong between the Service provider and the Samsung Service Center.
Service provider stated that the "Mobile Network Mode Menu" do not have the LTE setting and therefore Firmware Update need to be carried out by Samsung Service center.
Samsung Service Center stated that theTE yet, eventhough the Service Porvider Web Site stated clearly that Samsung Galaxy TAb S SM-T705 is supported by them with their 4G Network. Also it is clearly stated in Samsung Website worldwide that LTE is supported with this particular device.
Contacting Samsung Indonesia Support via email and have not recieved any reply.
Can anybody please shed some light into this matter ???

Related

Eastlink Launches Mobile in Nova Scotia

Eastern Canada's "flagship" telecom company has finally launched its wireless services across Nova Scotia and PEI.
As of now, I'm actively seeking to relinquish my contract with Bell to jump ship and save myself $30 a month.
I'm wondering if anyone knows what model their S3 is?
Here's the page, but I don't think it tells anything there. If anyone is familiar with it, speak up!!
Thanks
Based on the network bands it can use, I would say that it is the T999, because it's not said the phone can access LTE on 700/1700/2100 MHz. (Unlike, for example, the Sony Experia T: in its page, it is explicitly written the Experia T can access LTE on those bands. There is no precision for the Samsung Galaxy SIII, so I would think the phone model is T999.)
But you can confirm with Eastlink support to make sure this is the correct phone model.
it is the sgh-t999v.
and i found out the hard way that you can't use the i747m on their network. ..

Samsung Galaxy TabPro 8.4 LTE Service Mode options?

Hey guys, so I have a 4G TabPro 8.4 and have a SIM with 4G data plan. The tab was bought online, probably from Hong Kong since the 4G variant isn't out in the UK. When I pop the SIM card in, the LTE option in 'Mobile Networks' doesn't appear, only GSM, WCDMA, and WCDMA/GSM.
The network I'm in is unreliable, tried calling them, they gave me a reference number and told me to wait. It's been a day so I'm not gonna rely on them anymore. This is my first time on their network so I have learnt my lesson but why do you think the option is gone?
I tried going to service mode and doing it manually like in a galaxy s4 but nothing... does anyone have a fix or a clue on how to manually trigger the LTE band?
Cheers!
Hiya,
I am in the uk on Vodafone, but dont have a 4G sim nor there is coverage where I live Worcester,
However, my mobile settongs shows LTe as an option
Here is a screen shot
Sent from my SM-T325 using XDA Free mobile app
Zakanam said:
Hey guys, so I have a 4G TabPro 8.4 and have a SIM with 4G data plan. The tab was bought online, probably from Hong Kong since the 4G variant isn't out in the UK. When I pop the SIM card in, the LTE option in 'Mobile Networks' doesn't appear, only GSM, WCDMA, and WCDMA/GSM.
The network I'm in is unreliable, tried calling them, they gave me a reference number and told me to wait. It's been a day so I'm not gonna rely on them anymore. This is my first time on their network so I have learnt my lesson but why do you think the option is gone?
I tried going to service mode and doing it manually like in a galaxy s4 but nothing... does anyone have a fix or a clue on how to manually trigger the LTE band?
Cheers!
Click to expand...
Click to collapse
I have had a Tab 8.4 4G for about one month, bought in the UK from Expensive Expansys. It is running with a 3 month 6Gb EE sim and LTE shows up OK for me. There was nothing that I needed to do to obtain this. It says "LTE/WCDMA/GSM (auto connect)".

Issue connecting to 4G

So a mate has a P2 and can't seem to get it to connect to 4G. The SIM card and network is Vodafone UK.
What I know/have tried:
- SIM in both sim slots will connect to 3.5G (HSDPA) on Vodafone network
- A different SIM (Three UK) did connect to 4G in the SIM slot 1 (did not try SIM slot 2)
- Settings says 4G preferred network is selected
- By typing *#*#4636#*#* into dialer and going to phone info displays LTE is selected as one of the preferred networks
- The same SIM (Vodafone UK one) connects to 4G in his old phone and has done in all his old phones
- APN settings are correct, verified by Vodafone support plus myself looking online
So he talked to Vodafone support again today who said try speed tests in 3 different locations and report back. He has done 1 which is 14mbps down and 3mbps up which is slow for 4G (I get 64mbps down and 24mbps up, different network but shows his is slow and likely not 4G). Similarly we we know the device can connect to 4G from using the Three UK SIM.
My gut instinct is it's a network issue, all device settings seem okay, nothing is screaming out of place. The issue though is that the SIM has connected to 4G in his other devices so confuses me.
So, I'd love your thoughts and inputs on this. Any suggestions welcome that may help! Thanks!
matt4321 said:
So a mate has a P2 and can't seem to get it to connect to 4G. The SIM card and network is Vodafone UK.
What I know/have tried:
- SIM in both sim slots will connect to 3.5G (HSDPA) on Vodafone network
- A different SIM (Three UK) did connect to 4G in the SIM slot 1 (did not try SIM slot 2)
- Settings says 4G preferred network is selected
- By typing *#*#4636#*#* into dialer and going to phone info displays LTE is selected as one of the preferred networks
- The same SIM (Vodafone UK one) connects to 4G in his old phone and has done in all his old phones
- APN settings are correct, verified by Vodafone support plus myself looking online
So he talked to Vodafone support again today who said try speed tests in 3 different locations and report back. He has done 1 which is 14mbps down and 3mbps up which is slow for 4G (I get 64mbps down and 24mbps up, different network but shows his is slow and likely not 4G). Similarly we we know the device can connect to 4G from using the Three UK SIM.
My gut instinct is it's a network issue, all device settings seem okay, nothing is screaming out of place. The issue though is that the SIM has connected to 4G in his other devices so confuses me.
So, I'd love your thoughts and inputs on this. Any suggestions welcome that may help! Thanks!
Click to expand...
Click to collapse
I dont know the device or network specifically But I know that the device has to support the same lte bands that the carrier broadcasts in LTE in that area Just because the carrier broadcasts say 900mhtz in LTE, if the device dont support 900 in lte then it wont get it. I have had cases wher 3g is the same freq as 4g it still wont pick it up If you get what I am saying. May be a issue or not.
to further add he might take one of the old devices and use a signal catching app to see what lte bands are broadcasted in his area then compare to device
Thanks @TheMadScientist, all suggestions welcome still. I'm gunna continue to keep an eye on this, research answers and send him a link to this so he can test anything on the device.
matt4321 said:
Thanks @TheMadScientist, all suggestions welcome still. I'm gunna continue to keep an eye on this, research answers and send him a link to this so he can test anything on the device.
Click to expand...
Click to collapse
We get this issue a lot using sprint phones unlocked international gsm. A lot of carriers seem to not use the same lte bands.
Then naturly verizon devices come gsm unlocked but verizons radios are crap and do not pick anything up half the time. My veriz g5 can get lte next town over cause they use a supported band and no towers near me use it. So i get 3g. And a lot of h h+ i ise lte discovery as the app on mine.
Just hope this isnt his issue as its a harware compatibility .
TheMadScientist said:
We get this issue a lot using sprint phones unlocked international gsm. A lot of carriers seem to not use the same lte bands.
Then naturly verizon devices come gsm unlocked but verizons radios are crap and do not pick anything up half the time. My veriz g5 can get lte next town over cause they use a supported band and no towers near me use it. So i get 3g. And a lot of h h+ i ise lte discovery as the app on mine.
Just hope this isnt his issue as its a harware compatibility .
Click to expand...
Click to collapse
So I checked the network and the device (on GSM arena) and it seems 4G bands are supported. But I'll try that lte discovery app with him soon you mentioned and see what results that yields
@matt4321
http://www.techadvisor.co.uk/how-to...r-phone-is-supported-by-your-network-3597426/
You should check the manuals if there is support for 2600 frequency on phone.
Maybe the phone supports 800/1800(cos 3 is on 1800) and you don't have 800 band in area.
You will have to contact Lenovo and ask them to change baseband or whatever...
or Perhaps get a new phone with support for 2600
Had the same problem using a LG G3. I tried this App to trigger LTE only. Then the Phone connect to the LTE network.
https://play.google.com/store/apps/details?id=com.tapbase.LTEswitcher&hl=de

Thailand LTE Bands on unlocked US HTC 10

Hi
I just came back from a trip to Bangkok and noticed something unusual about the phone which I've never encountered before. I have a US unlocked HTC 10 and am on T-Mobile international roaming.
By default, my Preferred Network mode setting is "GSM/WCDMA/LTE auto". This setting works when I'm here in the US. While I was in Bangkok, the 4GLTE icon would be on but I would never be able to connect to the internet. However, when I switched it to WCDMA only, the phone was then able to connect. This seemed to happen whether I was connected to AIS or DTAC (the local wireless carriers).
By comparison, my friend's iphone x, also roaming on the same tmobile plan, didn't have any issues.
Any clues why this would be happening?

Best firmware for note 10 plus USA in France?

Hello,
I have a note 10+ of US origin with snapdragon 855, I want to use it in Europe (France) in order to have the best possible network.
I installed the firmware N975U1 XAA but I don't have 4G + (I only have the LTE logo, no LTE +), a lot problem of concern for notification with my mailboxes.
So I would have liked to know if there was a more suitable firmware for France in order to have the 4G logo which replaces the LTE logo? and maybe be able to receive 4G +?
I know I cannot install the XEF firmware because the processor is not the same.
Thanks for your help
Hello ,
I'm surprise ! Your provider ? Your mobile network coverage ? If you have another mobile , full XEF , what result on the same place ? switch off !
I use the Orange network. the network is the same with another mobile except that I receive 4g + while there it is simple lte. I know there is normally lte + in us. so know if it is possible to have a firmware allowing to have 4g +. after maybe nothing to do but I receive with great difficulty the notifications gmail and other mailbox. I have however reinstalled everything several times but no change.
does anyone know if this is possible? or a tweak that allows you to do it? thank you
4G, 4G+, lte, lte+, lteA, 5G, etc, are sevice provider dependant, so, you will get what the carrier gives you, no way to obtain services that other carriers provide
I'm using a Canadian Note 10+ (N975W) here in the UK which is working flawlessly, I have full 4G+, VoLTE & WiFi calling, the only thing that doesn't work is Samsung Pay which I knew anyway, and as I use Google Pay, it isn't a issue :highfive:
Firstly search the bands that your phone uses with its model name on GSM arena, then the ones used by the carriers you'll need for both countries.
Then with the RNC mobile app or with Activity Launcher, search "hidden" and launch the one under "paramètre d'appel"
You'll be able to see what bands are actually used by your current carrier.
Since the protocol names and frequency aggregation hints are carrier specific, you may already use 4G+ without knowing.
Hello, I'm going back to the topic because I still don't have a solution at the moment. I had the opportunity to have a French Note 10 alongside with the same operator, I had the "4G +" (LTE+) logo, the speeds were tested at 300 mega / sec. With my 10+ USA rating stuck on the LTE logo I only get 50 mega / sec ...: /
according to my research this is a carrier aggregation problem.
How to unlock it?
I just tried the Canadian rom and the same, no support for LTE + or 4G +, the speeds are as low as with the US version

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