T-Mobile G3 stolen - T-Mobile LG G3

As the title says my g3 was stolen this afternoon. By someone I work with when my back was turned. Not sure who it was. Reported to police, and then called T-Mobile to find out about the 175 dollar deductible. Yeah I'm a little ticked right now. What should I expect from the replacement? Different color? Will I even get the same phone? (Maybe they'll send a n6 ) Doubt it but I can always wish.

justibasa said:
As the title says my g3 was stolen this afternoon. By someone I work with when my back was turned. Not sure who it was. Reported to police, and then called T-Mobile to find out about the 175 dollar deductible. Yeah I'm a little ticked right now. What should I expect from the replacement? Different color? Will I even get the same phone? (Maybe they'll send a n6 ) Doubt it but I can always wish.
Click to expand...
Click to collapse
They will send you the same phone and its probably going to be refurbished unfortunately. Sorry to hear about your phone getting stolen. At least the imei and esn numbers are blocked.

Damn that sucks, no camera's at your job?

Have you tried to locate it with android device manager?

Itll be a refurb. Thats what im using right now with no problems surprisingly. Except idk why your deductible is so much. Mine is 150 and i didnt even have to do that route last time they let me do some 5 dollar warranty replacement.. Ask em about the 5 dollar replacement and see what they say

tarroyo said:
Damn that sucks, no camera's at your job?
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Click to collapse
Nope.

Swizzle82 said:
Have you tried to locate it with android device manager?
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Click to collapse
They turned the phone off. Bit I did a lock through the device manager. And stopped service to the phone, and reported to the police.

That sucks dude.
Sent from my LG-D851 using XDA Free mobile app

That is too bad.... Hopefully they are FSU fans and the karma bites them in the ass GO DUCKS!

_-..zKiLLA..-_ said:
Itll be a refurb. Thats what im using right now with no problems surprisingly. Except idk why your deductible is so much. Mine is 150 and i didnt even have to do that route last time they let me do some 5 dollar warranty replacement.. Ask em about the 5 dollar replacement and see what they say
Click to expand...
Click to collapse
5 dollar warranty replacement is for defects if you have insurance. there is no way they would ever do that for stolen phone. i used to work for tmo and have friends that are reps.

Related

Looking for blacklisted tmobile s2

Any1 looking to sell his blacklisted tmobile s2 ?? For cheap offcourse..
Send me a pm .. I'm looking for a friend as she only uses wifi...
Its true that if i like the device i'm going to keep it with me..
Better be careful with this... buying possibly stolen merchandise ( or reported as stolen ) can get you in some trouble
Sent from my SGH-T989 using Tapatalk
Will be using it on WIFI ONLY, NO SIM ..
Help me get one please...
sanchitgrover said:
Will be using it on WIFI ONLY, NO SIM ..
Help me get one please...
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Click to collapse
The problem is brother,the phone my have been stolen.Which is a crime.So you may now own evidence in a crime.I would not mess with this.
From a galaxy better than yours.
I think its his decision to make if he wants to take that risk or not. He had been told what can happen and now its up to him.
Sent from my SGH-T989 using xda premium
Sir, i'll be using it in india.. Where there is nothing called BLACKLIST.. Hehehe..
Come on, some1 might be looking to sell one.. I'll be helping u recover ur lost money
sanchitgrover said:
Sir, i'll be using it in india.. Where there is nothing called BLACKLIST.. Hehehe..
Come on, some1 might be looking to sell one.. I'll be helping u recover ur lost money
Click to expand...
Click to collapse
Try the marketplace and make a thread there, duh !
KillaHurtz said:
Try the marketplace and make a thread there, duh !
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Click to collapse
Uh no u can't sell blacklisted items in the marketplace duh!
Sent from a guy living in a van down by the river
pretty sure discussion of stolen devices is against the rules here(don't argue, if it's blacklisted then it's either stolen or not paid for)
don't be a cheapskate and let the scammers make money..seriously..have some damn morals
Its possible that someone could report a phone lost or stolen....and then find it later. It has happened to me before.
Sent from my SPH-D710 using XDA App
AznDud333 said:
pretty sure discussion of stolen devices is against the rules here(don't argue, if it's blacklisted then it's either stolen or not paid for)
don't be a cheapskate and let the scammers make money..seriously..have some damn morals
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Click to collapse
I really doubt it.
Did you not see the long thread in FAQ with the guy whining about nobody telling him how to change his IMEI and how its stupid that Tmobile blacklist with people agreeing with him?
If your friend is only gonna use it for wifi just get a kindle fire for her. For 199 that's hella cheap. A blacklisted sgs2 will cost the same or more.
Sent from my Transformer Prime TF201
Guys .. calm down.. I was just thinking that if someone has been scammed and now he has nothing except a mp3 player left with him,then I can take it.. not looking for a thief to steal one for me...
sanchitgrover said:
Guys .. calm down.. I was just thinking that if someone has been scammed and now he has nothing except a mp3 player left with him,then I can take it.. not looking for a thief to steal one for me...
Click to expand...
Click to collapse
I support this all the way.
Sent from my SGH-T989 using XDA App
Devi0124 said:
Its possible that someone could report a phone lost or stolen....and then find it later. It has happened to me before.
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
then return it, you should not profit from it..if you reported it stolen and got a new one, the old one is no longer your "property"
if reported lost and then found at a later time... i dont see a problem selling it... AS LONG AS its not sold for more than you paid for your replacement device from Tmobile
so if you paid $150 to have it replaced after reporting lost.... do not sell the device for more than $150 to recover your money..... no way should you profit from it
clninja said:
if reported lost and then found at a later time... i dont see a problem selling it... AS LONG AS its not sold for more than you paid for your replacement device from Tmobile
so if you paid $150 to have it replaced after reporting lost.... do not sell the device for more than $150 to recover your money..... no way should you profit from it
Click to expand...
Click to collapse
let see how the system works
you buy a 600dollar phone
pay 7bucks a month for insurance
"loses" it, gets a replacement that cost the firm 400dollars
finds old phone, sell it for 200
insurance company doesn't profit, so insurance is raised
if ever one thought of things the way you do, we won't see any insurance firms around..
Most of the guys don't buy outright.. they pay 200$ for the phone.. with a contract..
But this thread wasn't about discussing .. I wanted to buy one only..
And 150$ is what I had in mind too.. so anyone with an offer??
Sent from my HTC Desire HD using xda premium
AznDud333 said:
let see how the system works
you buy a 600dollar phone
pay 7bucks a month for insurance
"loses" it, gets a replacement that cost the firm 400dollars
finds old phone, sell it for 200
insurance company doesn't profit, so insurance is raised
if ever one thought of things the way you do, we won't see any insurance firms around..
Click to expand...
Click to collapse
you say that now... but if you were the person who had lost their phone... and bought a new one... and then found it a month or 2 later.... i guarantee you would not call up Asurion and send it back to them
AznDud333 said:
let see how the system works
you buy a 600dollar phone
pay 7bucks a month for insurance
"loses" it, gets a replacement that cost the firm 400dollars
finds old phone, sell it for 200
insurance company doesn't profit, so insurance is raised
if ever one thought of things the way you do, we won't see any insurance firms around..
Click to expand...
Click to collapse
You didn't factor the monthly insurance payments. If someone has been paying $7 per month for several years without a claim, the insurance company is not losing anything.
Sent from my SGH-T989 using Tapatalk

Broken Screen and Tmobile Insurance

So my wife got a S3 and its really the first NICE phone she has ever owned, well she was startled by a Water Moccasin (snake not the shoes) and dropped it on concrete breaking the screen.
My question is, what happens when I take it to T-Mobile and use the replacement insurance? Will they take the phone and give her a new one?
Basically what I was thinking was if they let us keep the one we bought and give her a new one (with the $200 deductible) I could replace the $220 screen and digitizer and take the old fixed S3 for myself. So that would be around 440 bucks for me to upgrade (I'm about a year away from an upgrade).
I have an S2 T989 so its not a giant deal I upgrade this way, but I thought maybe you all had some better ideas.
Thanks
Tony
tonebone said:
So my wife got a S3 and its really the first NICE phone she has ever owned, well she was startled by a Water Moccasin (snake not the shoes) and dropped it on concrete breaking the screen.
My question is, what happens when I take it to T-Mobile and use the replacement insurance? Will they take the phone and give her a new one?
Basically what I was thinking was if they let us keep the one we bought and give her a new one (with the $200 deductible) I could replace the $220 screen and digitizer and take the old fixed S3 for myself. So that would be around 440 bucks for me to upgrade (I'm about a year away from an upgrade).
I have an S2 T989 so its not a giant deal I upgrade this way, but I thought maybe you all had some better ideas.
Thanks
Tony
Click to expand...
Click to collapse
Unless it's was lost or stolen then they usually require you give them the damaged phone.
aznmode said:
Unless it's was lost or stolen then they usually require you give them the damaged phone.
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Click to collapse
Just out of curiosity, if you claim a phone lost, do they flag the phone so it can't be used again?
tonebone said:
Just out of curiosity, if you claim a phone lost, do they flag the phone so it can't be used again?
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Click to collapse
They usually do so no one else can use it or reactivate it. Whether that's automated or they have to manually do it, that I dont know. But once its blocked its paper weight. But maybe you can activate it on Straight talk which can use Tmo towers.
I think the deductible is $130, but maybe Im wrong.
stevessvt said:
I think the deductible is $130, but maybe Im wrong.
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Click to collapse
The reason I say is 200 is because she had the G2X, I screwed up the baseband and it would make stupid crazy noises when in call, so we took the phone to Tmobile, after I returned it to stock, and the replaced it with the s3 and she handed the G2x over to me.
tonebone said:
The reason I say is 200 is because she had the G2X, I screwed up the baseband and it would make stupid crazy noises when in call, so we took the phone to Tmobile, after I returned it to stock, and the replaced it with the s3 and she handed the G2x over to me.
Click to expand...
Click to collapse
doubt they would do that for you with an S3, the G2X was a curse they didn't want it back in their store any longer. By the way there was a baseband flash fix that is all you had to do to fix the crazy transformers sounds... But ya they will more then likely take the S3 from you guys.
mt3g said:
doubt they would do that for you with an S3, the G2X was a curse they didn't want it back in their store any longer. By the way there was a baseband flash fix that is all you had to do to fix the crazy transformers sounds... But ya they will more then likely take the S3 from you guys.
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Click to collapse
Yeah I knew what was wrong with the phone, I just wanted that phone gone.
I once lost my Sensation 4G and filed an insurance claim. I received my new one the next day and used it for about a week. Then I actually found my old HTC and gave it to a family member who is still using it today. Phone was never blacklisted or anything like that.
I think you'll be fine.
Hey OP, So you had a G2X and did a replacement claim through Tmobile on it and received a S3?
Thats awesome lol
I've been waiting for them to stop sending out g2x's as replacement so that I can finally throw my g2x at a wall and receive something else.
alexroa54 said:
Hey OP, So you had a G2X and did a replacement claim through Tmobile on it and received a S3?
Thats awesome lol
I've been waiting for them to stop sending out g2x's as replacement so that I can finally throw my g2x at a wall and receive something else.
Click to expand...
Click to collapse
Yup that's what we did, unfortunately we had to pay the $200 deductible for it to happen, but with all the trouble that phone caused my wife its well worth it.
Also, my wife went in to the store and talked to an actual person that understood her frustration. I think most T-Mobile employees know how ****ty that phone is, and personally, I thought they stopped using the G2x months ago. At least they should have.
I paid $80 to get a replacement phone. They ship refurbished units. I regret i didnt just say it was stolen and sell the broken screen one as is to some guy that would use it overseas.
Sent from my SGH-T999
Deductible is $130 and are you guys seriously discussing insurance fraud on a public forum??
Why does this $130 deductible come from? Why did we have to pay 200 just a month ago.
As far as the fraud comment, I was just curious and was asking questions about Tmobile's policy.
Almost all insurance has a deductible. If you read the pamphlet that came with the paperwork for the plan it's like $7.99 a month and a deductible of $10, 20 , 30, 130. I forget the exact amounts but it's based on the value of the phone. The deductible is why I said NO THANKS! It's not like those old Best Buy replacement plans, those were sweet deals.
tonebone said:
Why does this $130 deductible come from? Why did we have to pay 200 just a month ago.
As far as the fraud comment, I was just curious and was asking questions about Tmobile's policy.
Click to expand...
Click to collapse
The deductible based on the value of the phone.

[Q] Cracked screen. Samsung or Asurion?

So samsung says 178 to fix the screen but I would be without a phone for who knows how long. I did get my note 2 in a trade from someone i met on craigslist. Now obviously an insurance claim is cheaper at 130 for the time being, plus, I would get another phone before having to send mine out, therefore not going without a phone. I have not experienced any problems so far and wish I could keep the same phone but... Granted, getting a refurbished phone means something was wrong with it in the first place, but I figure, hopefully, they fixed whatever the problem was. Anyways, seeing as how I bought it on craigslist, I'm thinking, as long as the IMEI is fine right now, there should be no reason the IMEI of the phone they send me would be blacklisted at all, right? I mean, why not get the screen fixed and erase any doubt about a blocked IMEI at the same time, right? Or could everything get tracked down the line and they block the new phone as a result? I feel pretty safe about it not getting blocked but if I have a chance to make sure of it I'd like to do it, ya know?
You might want to check that price from Asurion again, AFAIK everyone's deductible went up from $130 to I believe $175, and the monthly fees went to $11.99. I just cancelled mine.
stevessvt said:
You might want to check that price from Asurion again, AFAIK everyone's deductible went up from $130 to I believe $175, and the monthly fees went to $11.99. I just cancelled mine.
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Click to collapse
Already did it with Asurion. Figured I've already paid them for 3 years I might as well get something out of it.
And yes, I only paid $130
I saw a thread a while ago recommending "Square trade" protection they seem to have a lower deductible.
tony yayo said:
So samsung says 178 to fix the screen but I would be without a phone for who knows how long. I did get my note 2 in a trade from someone i met on craigslist. Now obviously an insurance claim is cheaper at 130 for the time being, plus, I would get another phone before having to send mine out, therefore not going without a phone. I have not experienced any problems so far and wish I could keep the same phone but... Granted, getting a refurbished phone means something was wrong with it in the first place, but I figure, hopefully, they fixed whatever the problem was. Anyways, seeing as how I bought it on craigslist, I'm thinking, as long as the IMEI is fine right now, there should be no reason the IMEI of the phone they send me would be blacklisted at all, right? I mean, why not get the screen fixed and erase any doubt about a blocked IMEI at the same time, right? Or could everything get tracked down the line and they block the new phone as a result? I feel pretty safe about it not getting blocked but if I have a chance to make sure of it I'd like to do it, ya know?
Click to expand...
Click to collapse
They have already started youre rate increase?
Ive heard of some being raised but only on those who've already filed claims.
Sent from my SGH-T889 using xda app-developers app
PhxDroid86 said:
They have already started youre rate increase?
Ive heard of some being raised but only on those who've already filed claims.
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
nope. paid 130. not 175
haven't seen my monthly bill go up yet either. from what i understand it starts march 17th. should be here in a few hours
Ive never made a claim before but mine went up, so I cancelled it. Be prepaired, its coming to everyone.
stevessvt said:
Ive never made a claim before but mine went up, so I cancelled it. Be prepaired, its coming to everyone.
Click to expand...
Click to collapse
That's why I hurried up and filled the claim while I could, before they raise the price on me,

[psa] do not flash international roms!

Even flashing roms from other carriers can have awful effects. Just don't do it.
"Human sacrifice, dogs and cats living together... mass hysteria!"
Probably belongs in general... but noobs take note.
k0nane said:
Probably belongs in general... but noobs take note.
Click to expand...
Click to collapse
We had one of these in the SGS3 forum because of rampant people looking for advice on how to fix/replace their phones for this issue. Hopefully some people will read it here first before coming to us last.
I believe this is the correct place for this... This is where people come to look for goodies to flash without reading...
Sent from my HTC One X using xda premium
inphamous36 said:
I believe this is the correct place for this... This is where people come to look for goodies to flash without reading...
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
IMHO if 'those people' don't read enough to know what to and what not to flash they deserve it. They know flashing could potentially brick their phone yet they don't care enough about their 600 dollar phones to learn a bit about what they're doing first. $#@% 'em.
But on a more touchy feely side, yes, this would be the place to put it. As a sticky up top so they have no excuse for when they do it.
TeknoGodz said:
IMHO if 'those people' don't read enough to know what to and what not to flash they deserve it. They know flashing could potentially brick their phone yet they don't care enough about their 600 dollar phones to learn a bit about what they're doing first. $#@% 'em.
But on a more touchy feely side, yes, this would be the place to put it. As a sticky up top so they have no excuse for when they do it.
Click to expand...
Click to collapse
They may deserve what they get but we get to pay higher phone prices as a result.
Sent from my SGH-M919 using xda app-developers app
An international Odin package will not flash on this phone anyway. Odin will not flash it.
The only way someone can flash an international ROM is through CWM from a rom they downloaded in the international forum.
clubtech said:
An international Odin package will not flash on this phone anyway. Odin will not flash it.
The only way someone can flash an international ROM is through CWM from a rom they downloaded in the international forum.
Click to expand...
Click to collapse
Yup
Sent from my SGH-M919 using xda app-developers app
The Root said:
They may deserve what they get but we get to pay higher phone prices as a result.
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
How so?
Some dumb person bricks their phone flashing the wrong rom they can't get a replacement from samsung because they will see the counter was tripped and know this is why.
I guess they can try bringing back to the store... but unless it was within a small time frame (I think it's like 14 days for ATT) they will just say well ya shoulda got insurance, buddy.
And if they use insurance to get a new one that wouldn't result in paying more for phones because the insurance company makes bank off all the months people don't break their phones and by giving you refurbished ones back.
Either way it's bad. Don't do it.
Sent from my SGH-M919 using xda app-developers app
TeknoGodz said:
How so?
Some dumb person bricks their phone flashing the wrong rom they can't get a replacement from samsung because they will see the counter was tripped and know this is why.
I guess they can try bringing back to the store... but unless it was within a small time frame (I think it's like 14 days for ATT) they will just say well ya shoulda got insurance, buddy.
And if they use insurance to get a new one that wouldn't result in paying more for phones because the insurance company makes bank off all the months people don't break their phones and by giving you refurbished ones back.
Click to expand...
Click to collapse
Then we all end up paying more for insurance. And we get upset when T-Mobile decides to lock the next one down, like AT&T and Verizon did.
WatermelonSlim said:
Then we all end up paying more for insurance. And we get upset when T-Mobile decides to lock the next one down, like AT&T and Verizon did.
Click to expand...
Click to collapse
If people breaking phones would end up in higher insurance we wouldn't be paying the same price we did in 2006. It would have dramatically increased. It's only 7 bucks. It's not going up because a few tards brick their phone....
My point is still valid. /win.
TeknoGodz said:
If people breaking phones would end up in higher insurance we wouldn't be paying the same price we did in 2006. It would have dramatically increased. It's only 7 bucks. It's not going up because a few tards brick their phone....
My point is still valid. /win.
Click to expand...
Click to collapse
Speak for yourself. In 2006 I think my insurance was $3 per month with either a $30 or $50 deductible. No carriers were locking them down back then.
TeknoGodz said:
If people breaking phones would end up in higher insurance we wouldn't be paying the same price we did in 2006. It would have dramatically increased. It's only 7 bucks. It's not going up because a few tards brick their phone....
My point is still valid. /win.
Click to expand...
Click to collapse
Wrong. Insurance for the GS4 is $11. That's more than 50% over the $7 for the note 2 which was an increase from the $5 GS3 insurance. You lose.
KillaHurtz said:
Wrong. Insurance for the GS4 is $11. That's more than 50% over the $7 for the note 2 which was an increase from the $5 GS3 insurance. You lose.
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Click to collapse
Insurance is $7.79, which the full Premium Handset Protection bundle, which includes in-store warranty service (which normally has a $20 charge), is $11.99.
WatermelonSlim said:
Speak for yourself. In 2006 I think my insurance was $3 per month with either a $30 or $50 deductible. No carriers were locking them down back then.
Click to expand...
Click to collapse
Think about it. What were the retail prices for phones in 2006?
KillaHurtz said:
Wrong. Insurance for the GS4 is $11. That's more than 50% over the $7 for the note 2 which was an increase from the $5 GS3 insurance. You lose.
Click to expand...
Click to collapse
You're getting screwed buddy. Might want to talk to your provider, also, you lose in two ways.
TeknoGodz said:
Think about it. What were the retail prices for phones in 2006?
Click to expand...
Click to collapse
The Hitachi G1000 I bought in 2004 was $650. I eventually dropped it from a moving truck and had to use insurance to replace it. I think the deductible was $30, but it did go up to $50 a year or 2 later. They sent me the PPC 6600, which was the first HTC phone released by a USA carrier, if I'm not mistaken.
The next phone I bought was the PPC 6700 (made by HTC) in 2006. It was also $650 but I got a couple hundred off for signing a 2 year contract.
We're still paying around $600 for our phones, but insurance costs a lot more than it used to. The monthly cost is a lot more, and the increase in deductible is even more drastic.
[/COLOR]
TeknoGodz said:
Think about it. What were the retail prices for phones in 2006?
You're getting screwed buddy. Might want to talk to your provider, also, you lose in two ways.
Click to expand...
Click to collapse
You're an idiot, and I doubt you even have a GS4. When you buy one from customer care they offer insurance and notify you of the increase.
Even k0nane just confirmed it is $11. Sorry I don't know what the cheapo plan is I have PHP.
KillaHurtz said:
[/COLOR]
You're an idiot, and I doubt you even have a GS4. When you buy one from customer care they offer insurance and notify you of the increase.
Even k0nane just confirmed it is $11. Sorry I don't know what the cheapo plan is I have PHP.
Click to expand...
Click to collapse
Oh I see, you're talking about the insurance and extended warranty.
Well buddy, extended warranty is not insurance, and also not what we are talking about at all. You, sir, are the idiot. Source from T-Mobile because you'll try to make another reasoning for you to be right.
Anyways, back to the point. Let the dumbasses brick their phones if they don't read. It's going to happen, and we will not end up paying more due to a couple hundred people being stupid. If you actually believe this you obviously have no business sense and no nothing about economy. I'm done with this conversation before it just turns into a flaming thread takeover.
TeknoGodz said:
Oh I see, you're talking about the insurance and extended warranty.
Well buddy, extended warranty is not insurance, and also not what we are talking about at all. You, sir, are the idiot. Source from T-Mobile because you'll try to make another reasoning for you to be right.
Anyways, back to the point. Let the dumbasses brick their phones if they don't read. It's going to happen, and we will not end up paying more due to a couple hundred people being stupid. If you actually believe this you obviously have no business sense and no nothing about economy. I'm done with this conversation before it just turns into a flaming thread takeover.
Click to expand...
Click to collapse
Let me ask you a serious question. Have you ever heard of an insurance that didn't get more expensive the more it was used?

[Q] Destroyed Screen

I wont go into details, but honestly first time i've ever completely destroyed a phone.
Short story, fell out of my pocket getting into vehicle.
I've always had insurance and still do, so I took it in to a Sprint store to get it looked at.
Initially the lady that I first went to, saw my phone looked up my account, and said ok its still in warranty, so I'll get you a replacement.
Then some dude came over and told her that she cant do that, and to get it serviced through their equipment protection plan.
Is there anyway this can get fixed without paying the replacement fee/copay?
Sawdizzle said:
I wont go into details, but honestly first time i've ever completely destroyed a phone.
Short story, fell out of my pocket getting into vehicle.
I've always had insurance and still do, so I took it in to a Sprint store to get it looked at.
Initially the lady that I first went to, saw my phone looked up my account, and said ok its still in warranty, so I'll get you a replacement.
Then some dude came over and told her that she cant do that, and to get it serviced through their equipment protection plan.
Is there anyway this can get fixed without paying the replacement fee/copay?
Click to expand...
Click to collapse
I wish there was, been in this exact same situation and thought the same thing. Unfortunately Sprint doesn't do that anymore and you do have to go through their equipment protection plan.
Sorry
Nickitt said:
I wish there was, been in this exact same situation and thought the same thing. Unfortunately Sprint doesn't do that anymore and you do have to go through their equipment protection plan.
Sorry
Click to expand...
Click to collapse
Bummer, it sucks. It was just a freak thing that both mine and my girlfriends SIII screens broke in the same week. Trying to avoid the $300 for both to be fixed. I'm chatting with Samsung now to see if there is anything they could do for me.
Sawdizzle said:
Bummer, it sucks. It was just a freak thing that both mine and my girlfriends SIII screens broke in the same week. Trying to avoid the $300 for both to be fixed. I'm chatting with Samsung now to see if there is anything they could do for me.
Click to expand...
Click to collapse
I was going to say, that will probably be honestly your only hope. You may get lucky and try a different Sprint store. Anything is worth a try at this point it sounds like.
Nickitt said:
I was going to say, that will probably be honestly your only hope. You may get lucky and try a different Sprint store. Anything is worth a try at this point it sounds like.
Click to expand...
Click to collapse
Yeah. Will do.
I'll report back on my findings... *if there are any that is lol*
Good luck dude! Hope for the best, expect the worst.
Sawdizzle said:
I wont go into details, but honestly first time i've ever completely destroyed a phone.
Short story, fell out of my pocket getting into vehicle.
I've always had insurance and still do, so I took it in to a Sprint store to get it looked at.
Initially the lady that I first went to, saw my phone looked up my account, and said ok its still in warranty, so I'll get you a replacement.
Then some dude came over and told her that she cant do that, and to get it serviced through their equipment protection plan.
Is there anyway this can get fixed without paying the replacement fee/copay?
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What exactly got damaged on the phone? If the screen was cracked then due to the policy change about 2 years ago you'll have to go through insurance not sprint. They now consider that physical damage that's not repairable in store. Your out of luck.
I don't remember but is the insurance deductible really 299? In November I chose best buy insurance instead of sprint due to always having issues at sprint. The third party centers were better in my area than the actual retail store but sprint decided to shut down the third party center here. Oh well.
Sent from the Great Galaxy Note 2 using Tapatalk 4
yankees45us said:
What exactly got damaged on the phone? If the screen was cracked then due to the policy change about 2 years ago you'll have to go through insurance not sprint. They now consider that physical damage that's not repairable in store. Your out of luck.
I don't remember but is the insurance deductible really 299? In November I chose best buy insurance instead of sprint due to always having issues at sprint. The third party centers were better in my area than the actual retail store but sprint decided to shut down the third party center here. Oh well.
Sent from the Great Galaxy Note 2 using Tapatalk 4
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The whole thing is busted, the screen is completely trashed, outside casing is beaten up and effed, missing the screen glass in the corners of the screen, and the back will not snap on in places. I have insurance, Just with bad timing I would need to replace both mine and my girlfriends as she had broken her a few days later. Hence the $299 I was saying $150 per phone for the deductable.
Sawdizzle said:
The whole thing is busted, the screen is completely trashed, outside casing is beaten up and effed, missing the screen glass in the corners of the screen, and the back will not snap on in places. I have insurance, Just with bad timing I would need to replace both mine and my girlfriends as she had broken her a few days later. Hence the $299 I was saying $150 per phone for the deductable.
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Best thing is to pay for insurance replacement. It's better to get a new one then try to repair. Unless sprint will order a replacement at no charge which will be almost impossible. Good luck
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Sawdizzle said:
I wont go into details, but honestly first time i've ever completely destroyed a phone.
Short story, fell out of my pocket getting into vehicle.
I've always had insurance and still do, so I took it in to a Sprint store to get it looked at.
Initially the lady that I first went to, saw my phone looked up my account, and said ok its still in warranty, so I'll get you a replacement.
Then some dude came over and told her that she cant do that, and to get it serviced through their equipment protection plan.
Is there anyway this can get fixed without paying the replacement fee/copay?
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This is why I will NEVER buy my devices from Sprint. I always buy at Radio Shack because you can destroy your phone, walk in the store and walk out with a brand new one and not a refurbished piece of **** that Sprint makes you pay $50 more bucks for.
Sawdizzle said:
.... I was saying $150 per phone for the deductable.
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Sorry to hear about your situation. I don't know of any tips to help.
On a side note, this is why I don't get the insurance. I think it's a total rip off for the most part. People pay around $7 to $10 a month, which works to around $168 to $240 over two years. Not the issue. But then you have play additional $100 to $150 dollars deductible. This works out ok earily in the life cycle of the phone, but towards the end, it's the same cost for a new phone out of contract. And you don't get a choice on the deductible like with car insurance. I think a more reasonable deductible is $50 with the same insurance rate.
Granted, I don't know the numbers of how many broken phone claims the insurance company or Sprint get. It's possible, people, in general, are reckless with them and are having to replace them like underwear. My guess, probably not, and it's just easy money for the most part.

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