[Q] "good" unit versus "defective" unit - Galaxy Tab Pro 12.2, 10.1, 8.4 Q&A, Help & Trouble

I returned a defective unit.
The first one (defective) had warm screen, and touch was messy even after latest update and glass plate applied. It opens up a link or a pic when scrolling with webpage or fb app, or some annoying misoperations when playing.
Bluetooth kept disconnecting with defective unit.
I got a "good" unit for $200 during Black Friday week and no defect so far.
"Normal" white screen
Totally perfect touch even before applying NK1 update
No disconnection with Bluetooth.
The only rant is the "good" unit is no longer fitting with Roocase.
Do you have "defective" unit having the problem I mentioned above?
Granted, I have Elite Plus status so I can return it after 5 weeks (Elite Plus has 45 days of buyer's remorse period).

mingkee said:
The only rant is the "good" unit is no longer fitting with Roocase.
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i don't understand. The replacement is the same model? If so, I don't see why it wouldn't fit the same case. Can you explain further?
mingkee said:
Do you have "defective" unit having the problem I mentioned above?
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Click to collapse
I don't see how that is relevant. The defective unit is gone, replaced by one that works perfectly aside from the odd case issue.

redpoint73 said:
i don't understand. The replacement is the same model? If so, I don't see why it wouldn't fit the same case. Can you explain further?
I don't see how that is relevant. The defective unit is gone, replaced by one that works perfectly aside from the odd case issue.
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I think the good unit should be different hardware (the good unit seems to be a bit thicker) Roocase fitted with the first unit, but it's broken when I put second unit on because it's thicker. However, it has no problem with Insignia case.

mingkee said:
I think the good unit should be different hardware (the good unit seems to be a bit thicker) Roocase fitted with the first unit, but it's broken when I put second unit on because it's thicker. However, it has no problem with Insignia case.
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Are you sure its the same model, and they didn't give you a "Pro" to replace a "Tab S", or something like that? If the same model, it shouldn't be any thicker. These devices are marketed and sold by their thickness specs.

redpoint73 said:
Are you sure its the same model, and they didn't give you a "Pro" to replace a "Tab S", or something like that? If the same model, it shouldn't be any thicker. These devices are marketed and sold by their thickness specs.
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Of course both are Tab Pro not S (and I am not big on burn-prone AMOLED).
Regardless of that, I got a keeper after all.

mingkee said:
Of course both are Tab Pro not S (and I am not big on burn-prone AMOLED).
Regardless of that, I got a keeper after all.
Click to expand...
Click to collapse
Weird, I would think its very unlikely for the thickness to have changed. At least, not to any significant degree where a case would not fit anymore.
But I suppose its not impossible.

mingkee said:
I returned a defective unit.
The first one (defective) had warm screen, and touch was messy even after latest update and glass plate applied. It opens up a link or a pic when scrolling with webpage or fb app, or some annoying misoperations when playing.
Bluetooth kept disconnecting with defective unit.
I got a "good" unit for $200 during Black Friday week and no defect so far.
"Normal" white screen
Totally perfect touch even before applying NK1 update
No disconnection with Bluetooth.
The only rant is the "good" unit is no longer fitting with Roocase.
Do you have "defective" unit having the problem I mentioned above?
Granted, I have Elite Plus status so I can return it after 5 weeks (Elite Plus has 45 days of buyer's remorse period).
Click to expand...
Click to collapse
What is the nk1 update?

dspcap said:
What is the nk1 update?
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Click to collapse
The latest ROM version.

Related

New Defy Model?

I got a replacement from Amazon because my earlier defy had a random reboot problem. However now I have two phones with me and when I compare them, the newest replacement seems very plasticky. The black model of european seems to be like a bad paint job of white US model coated with a black paint. Also the volume rocker and power buttons make the plastic sound when pressed.
Is this the latest european model that is being released in the market. If yes, then most of you who bought these pieces have a sub-standard quality of this phone. I loved my old phone and the smooth finish with extra smooth buttons.
Any inputs from anyone?
I have a European version which exhibits none of the symptoms you describe.
Got mine at amazon(.fr) two weeks ago to replace my desire (it fell hard on the floor and the glass is now broken).
I see the exact same symptoms you describe: cheap power and volume buttons, and overall very plasticky look and feel. That was kind of a disappointment. Then i have been even more disappointed when i realized i wouldn't be able to flash custom roms - i miss my cyanogen.
Well, this is a kind of cheap android device and it sure feels cheap. Won't buy any another moto device nor would i recommend it, that's for sure. In the meantime i try to get the best out of it.
Your experiences sure are odd. If you had not both specified that you got your phones from Amazon, I would have thought you had used ebay and gotten some shoddy copies of a fine device.
That said, the phone does use a lot of plastic, but that is something that any review will tell you.
And who does not read at least one review before buying a device nowadays?
The same goes for what can be done, ROM-wise. I checked out XDA Developers before I clicked the final 'Purchase' button, so in that regard there were no surprises for me either.
Sure reviews tell you it uses plastic. But whatever you read, unless you experience it for yourself you don't really realize. Concerning the power and volume buttons, i didn't realize it wasn't normal until i read the op.
Beside, one only really reads what seems to matter at the time of the reading: this is a super-resistant device -- put it under water, throw it against the walls, hell, yeah, i'm all in. That's what got me on board, i didn't really thought about roms, and next time i will pay more attention.
So, yes, i'm a bit disapointed, but Android still is a great toy, even with *that* device.
naenee said:
Your experiences sure are odd. If you had not both specified that you got your phones from Amazon, I would have thought you had used ebay and gotten some shoddy copies of a fine device.
That said, the phone does use a lot of plastic, but that is something that any review will tell you.
And who does not read at least one review before buying a device nowadays?
The same goes for what can be done, ROM-wise. I checked out XDA Developers before I clicked the final 'Purchase' button, so in that regard there were no surprises for me either.
Click to expand...
Click to collapse
I think you dint read my question quite right. What i opined was that my first defy which I just returned back to amazon was a gem. It has those buttons as soft as rubber and the body build itself was different. I used it for 4months and had to give it back to due some hardware problem. Now the one I got yesterday seems a completely different build. Now those are things that no review will be able to tell you right?. Something I thought I will share with other users. It might be that Motorola just started to produce this kind of cheap builds owing to surge in demand.
That said, no complaints on this one too. But i do miss that classic finish and soft soundless buttons.
gdodinet said:
Got mine at amazon(.fr) two weeks ago to replace my desire (it fell hard on the floor and the glass is now broken).
I see the exact same symptoms you describe: cheap power and volume buttons, and overall very plasticky look and feel. That was kind of a disappointment. Then i have been even more disappointed when i realized i wouldn't be able to flash custom roms - i miss my cyanogen.
Well, this is a kind of cheap android device and it sure feels cheap. Won't buy any another moto device nor would i recommend it, that's for sure. In the meantime i try to get the best out of it.
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Did you get a BT/BF or blue dot device from Amazon.fr?
I was planning on buying a Defy from Amazon but this is bad news...
Why is it so hard to get a decent Defy... First there was the earpiece problem, now this.
I got mine from clevertronic.de in mid November, think it wasn't even out on amazon.de by then.
I also thought that the power and volume button seemed rather cheap looking... and clacking (at the beginning I didn't know where that clacking sound came from, thought something was wrong with the drive or something).
But until now I thought that'd be normal so I didn't complain.
Really odd.
"I tought this was normal until I read this post"
I don't really understand these people complaining about previously-normal (to them) things. It's like when the fear spreads for a pandemic.
I have got a BT33 black european defy, and I repute the build quality excellent even for that price. Sure, it is plastic, but what did you expect from a €300 phone? Brushed aluminium?
Do you think that more expensive phones are all metal builds?
Just look at the Acer Liquid Metal: you can long see it from the pics it won't be nearly the same build quality of the Defy, that it will screak when held in hand. Despite the name, it only comes with a small strip of metal in the back. I also guess the front glass is not even glass, let alone gorilla glass. And that's for €50 more than a Defy.
Anyways mine has no creaking when squeezed in the hand, the back cover paint is soft-touch and well done, the front bezel is well built, glass is perfectly aligned, back cover not bulging, side covers intact, and the volume keys only make a slight click if I shake the phone.
You're all being too picky.
Mine is an all black European model. The buttons are plastic rather than rubber but they don't rattle about or click, and i've never thought of them as being cheap-feeling.
The paint finish on the screws did start to wear off pretty quickly though.
Also have the european black model, from november.
Plastic buttons that rattle slightly, and frontshell dont fit 100% with the backshell. Everything else looks quite expensive.
For around 300€ with the powerful hardware inside its a catch in my opinion.
Sent from my Defy
FWIW, T-MO USA just sent me a replacement Defy. Not the Euro model, of course. But the same high quality of my original and has the BT prefix.
Got mine from telstra aus. It's sweet. I've soaked it in beer and dropped it numerous times. Not a scratch!
Sent from my MB525 using XDA App
scrannel said:
FWIW, T-MO USA just sent me a replacement Defy. Not the Euro model, of course. But the same high quality of my original and has the BT prefix.
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Click to collapse
What are you referring to with 'Euro model'? Do you mean the version with the white rubber section, as opposed to it being black?
I wasn't aware either was area/continent-specific, as both can be purchased in Europe.
If you are somehow implying that European build quality is less than.. well, the build quality of where-ever you are, I doubt there is any difference.
To strengthen my argument i am going to post snaps of the two variants tonight. Hopefully my wife should not have mailed it off to amazon.
Sent from my MB525 using XDA App
Please do, I find pictures help a lot when trying to explain something about the look of a product.
naenee said:
What are you referring to with 'Euro model'? Do you mean the version with the white rubber section, as opposed to it being black?
I wasn't aware either was area/continent-specific, as both can be purchased in Europe.
If you are somehow implying that European build quality is less than.. well, the build quality of where-ever you are, I doubt there is any difference.
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Click to collapse
I meant the phone mentioned above with the all black case. Not saying the Europeans don't know how to make good phones since they're most all made in China anyway (I hear there are some made in South America). But the poster was suggesting he had gotten a low quality phone. T-MO in the US only ships the phone with the white case, I believe.
I alos have a European version which exhibits some of the symptoms you describe.
scrannel said:
I meant the phone mentioned above with the all black case. Not saying the Europeans don't know how to make good phones since they're most all made in China anyway (I hear there are some made in South America). But the poster was suggesting he had gotten a low quality phone. T-MO in the US only ships the phone with the white case, I believe.
Click to expand...
Click to collapse
Indeed, they're made in Asia - I would have suggested that as a counter, but seeing your reply, that's not necessary.
Ah, I see. I think some materials had to be different due to this phone being sturdier. Plastic and rubber can be very durable.
SemperEgo said:
Did you get a BT/BF or blue dot device from Amazon.fr?
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Click to collapse
I'm not sure what you're referring to with BT/BF and "blue dot device", so i guess that's a no: i didn't get such a phone from amazon.

iLLumishield HD Screen protector

So i got my iLLumishield "HD" Screen protector today, after a casualty i got it right the second time. The corner are rounded, but i can definitely say the edges are not perfect and you can feel its rough(not a lot but definitely rough) unlike Zagg or Tech armor. The part between proximity sensor and the earpiece grill does not stick idk what the reason is. Overall its OK. :good:
http://www.amazon.com/gp/product/B00JW0ASA6/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1
How long did it take to ship?
Sent from my HTC One_M8 using Tapatalk
Alaris said:
How long did it take to ship?
Sent from my HTC One_M8 using Tapatalk
Click to expand...
Click to collapse
It took just 2 days with Amazon prime, but now the product does not support Prime, weird. The price when i ordered was $6.95(with prime shipping) now its still the same but separated price for shipping.
vamshi88 said:
It took just 2 days with Amazon prime, but now the product does not support Prime, weird. The price when i ordered was $6.95(with prime shipping) now its still the same but separated price for shipping.
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Click to collapse
That usually means the first seller (possibly Amazon) ran out of stock and that another seller who's not covered by Prime is now the main one offering the product. In this case, however, it's the same seller. Perhaps they ran out of stock and are treating new purchases as special orders.
Reignogleph MMXI said:
That usually means the first seller (possibly Amazon) ran out of stock and that another seller who's not covered by Prime is now the main one offering the product.
Click to expand...
Click to collapse
But the seller is and was Talkie Tech Inc, no change.
vamshi88 said:
But the seller is and was Talkie Tech Inc, no change.
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Click to collapse
Yes, which is why I said this after the bit you quoted:
In this case, however, it's the same seller. Perhaps they ran out of stock and are treating new purchases as special orders.
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Click to collapse
I think we can agree that the non-Prime switch is odd and annoying.
did the first casualty have the same problem around the earpiece grill? I wonder if it's one that's defective or if it's an issue with manufacturing? I'm picking with things like that and I'll throw away all 3 if it does that when I install.
cheapa55 said:
did the first casualty have the same problem around the earpiece grill? I wonder if it's one that's defective or if it's an issue with manufacturing? I'm picking with things like that and I'll throw away all 3 if it does that when I install.
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Click to collapse
well i cant say if the first one had the same problem, i just couldn't align it properly. the problem with the not sticking near the earpiece might be because if you see the picture at the bottom part of the earpiece the guard is almost on the edge. If someone aligns the guard perfectly then i guess this problem wont arise. But this bubble definitely has the potential to mess up the guard.
Thanks! Debating whether or not to pull the trigger now.
I have 3 nillkin dry application screen protectors in the mail but i have no idea when they'll get here. I think i'll pull the trigger on a pack of these after seeing those pics. the small bubbling issue around the earpiece doesn't seem too severe on your application. Thanks for the pics! Wish more people would do this with their phones.
Perhaps the area between the proximity sensor and the earpiece was stretched or caught some dust before application? :confused. I hope it's not a consistent issue on all their screen protectors. I used iLLumishield for my HTC One M8 before and I recall it being pretty nice, and also on the thicker side? I was considering getting one of these, but now I'm hesitant after seeing the issues you pointed out.
CoCoGirl886 said:
Perhaps the area between the proximity sensor and the earpiece was stretched or caught some dust before application? :confused. I hope it's not a consistent issue on all their screen protectors. I used iLLumishield for my HTC One M8 before and I recall it being pretty nice, and also on the thicker side? I was considering getting one of these, but now I'm hesitant after seeing the issues you pointed out.
Click to expand...
Click to collapse
I can assure you that there was no stretching involved whatsoever, i laid the top first and worked my way through bottom. as you said it is a bit on the thinker side but i almost forgot i was using a guard on my screen. Although the bubble still exists near the earpiece there is no sign of peeling off. its been more than 10 days now and i can see it lasting for atleast 6 months or more no problem.
I bought the Diztronics tpu case and have to see if it disturbs the case. i hope it doesnt:fingers-crossed:
i sadly cannot ship to sweden from amazon this specific product, can anyone help ? Thanks
I am using this protector on my OPO and so far it holds up well. I've had it on for over 2 months. The fit is not 100% coverage, but it is close enough. You would be hard pressed to notice that there is a protector on the phone.

[Q] Screen/digitizer replacement, recommended seller(s)?

Hi
I'm about to try replace my screen on my OPO. There are just so many sellers, it's hard to choose one.
Either way I need the type A with the keypad light.
Many sellers does not specify wither which type or if it's with or without the keypad lights. And sometimes the picutures of the product does not match.
I'm very intrested of which seller from eBay/Alibaba etc you have bought from and are satiesfied with the product.
I want some recommendations so my buy is somewhat more % to work
Thanks.
I have seen the following suggested: vifocal This includes the screen, digitizer, and frame, so it's an easier job to fix than some other purchases. You will still need a sticker for holding down the battery.
There is also a suggestion at the top of the page that is just the screen and digitizer. It is on Alibaba.
BFH said:
I have seen the following suggested: vifocal This includes the screen, digitizer, and frame, so it's an easier job to fix than some other purchases. You will still need a sticker for holding down the battery.
There is also a suggestion at the top of the page that is just the screen and digitizer. It is on Alibaba.
Click to expand...
Click to collapse
Thanks for answer. The Vifocal one I have seen as well. But there is only 1 reference to it as I can find and the communication/support was not so good either. So it does not feel like a good/safe choice.
The alibaba has only 5 sellings and only 2 reviews and 1 one them says defective so that is not a good/safe choice either
Was hoping that there are confirmed good sellers with working product by XDA people
I have already stripped down my broken phone into pieces and only need a new screen to install.
Buy from vifocal, I bought mine from eBay and it has touchscreen issues. The top half of screen registers 2 touches for on and renders it useless so now I have to purchase another. Alibaba/vifocal I would recommend, no matter where you purchase it will be slow shipping from China just stay away from eBay. Also you can use a or b screen they just have to be threaded through different holes in the frame
Buy it from the links you find in my thread "Replacement parts".
They are all Top-Sellers
thegiolly said:
Buy it from the links you find in my thread "Replacement parts".
They are all Top-Sellers
Click to expand...
Click to collapse
I saw that thread
But, I can't really find anyone who can say that the screen from Alibaba works as it should. The seller only sold 5 of them and only 2 reviews and one of them was defective. Does not seem like a safe bet? Or do you have tried the screen from Alibaba or knows someone who can tell?
timebandi said:
I saw that thread
But, I can't really find anyone who can say that the screen from Alibaba works as it should. The seller only sold 5 of them and only 2 reviews and one of them was defective. Does not seem like a safe bet? Or do you have tried the screen from Alibaba or knows someone who can tell?
Click to expand...
Click to collapse
They are very experienced and reliable sellers. If there is something wrong with the replacement they will refund you for sure
thegiolly said:
They are very experienced and reliable sellers. If there is something wrong with the replacement they will refund you for sure
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Click to collapse
Thanks! Then I go for that one then.... *fingers crossed* I will let you know in about 5 weeks, hehe
timebandi said:
Thanks! Then I go for that one then.... *fingers crossed* I will let you know in about 5 weeks, hehe
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Click to collapse
hi,
I am also planning to get a replacement screen from ebay india. How did the installation go with u..? Everything fine..? can i trust the screen provided by the ebay sellers..? How durable are they..? Please suggest,very much appreciated.
Thanks In Advance
riyaz
timebandi said:
Thanks for answer. The Vifocal one I have seen as well. But there is only 1 reference to it as I can find and the communication/support was not so good either. So it does not feel like a good/safe choice.
The alibaba has only 5 sellings and only 2 reviews and 1 one them says defective so that is not a good/safe choice either
Was hoping that there are confirmed good sellers with working product by XDA people
I have already stripped down my broken phone into pieces and only need a new screen to install.
Click to expand...
Click to collapse
Suggest you buy fron vifocal website,this is only professonal website to sell the oneplus lcd screen.becasue on other site their lcd screen the softkey illumination light can't work after you fix the screen.in order to save money i bought from other site you can see my oneplus the touch key no lights!!! i have to say the money really not worth save!!when this happen i have to buy another lcd screen from vifocal.com again and this problem solve it at once.
Too late answer Bought it 3 weeks ago
I have a new OPO as well, the other will be a spare one if lights not working. Could be a defect and return screen? Not a problem with type A or B screen/connector?
Will try my new screen this week.
timebandi said:
Too late answer Bought it 3 weeks ago
I have a new OPO as well, the other will be a spare one if lights not working. Could be a defect and return screen? Not a problem with type A or B screen/connector?
Will try my new screen this week.
Click to expand...
Click to collapse
type A or B screen won't exist this problem anymore.the main problem is the softkey.hope you good luck
Will the screen really stuck good with only 3M tape?
I have tired the screen and it seems to work and now to go ahead with the real install.
Will only tape work or need some glue of some kind? Thanks.
I replaced my screen with one from eBay. First lcd didn't work but the next did work ok.
I attached the new screen with double sided tape, which I used a lot for sure.
I got some time today to rebuild my borken OPO!
The screen works perfectly! Even the buttons lights up! Not as well as my new phone but still. Screen is really well responsive.
https://www.youtube.com/watch?v=xe4eP5OY-N4
I have made a full test and the phone works good! I was a bit worried as it was droven over by my car Hehe
I bought from the AliExpress seller.

Dust under camera lens

I have a huge amount of dust under the glass protecting the camera. I reached out to ZTE and they are sending me a replacement device. My concern is that this will keep happening. Anyone else have this issue?
arampapaz said:
I have a huge amount of dust under the glass protecting the camera. I reached out to ZTE and they are sending me a replacement device. My concern is that this will keep happening. Anyone else have this issue?
Click to expand...
Click to collapse
:laugh: I hope you're New phone has Android Pay working also looks like you got a defective unit I had to return mine to Newegg on last Monday do defective screen white lines started showing across the screen last Saturday I will wait until later batch come out to buy again:crying::crying::crying:
Android pay definitely does not work on my phone. I can use Capital One to make NFC with no problems though. If I was within the return period, I would return mine also.
arampapaz said:
I have a huge amount of dust under the glass protecting the camera. I reached out to ZTE and they are sending me a replacement device. My concern is that this will keep happening. Anyone else have this issue?
Click to expand...
Click to collapse
Definitely an isolated issue. My phone is perfectly fine.
Reiyer said:
Definitely an isolated issue. My phone is perfectly fine.
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Click to collapse
Thanks. That's good to hear. I have a replacement coming today and I was concerned I would have the same issue.
I got my replacement device yesterday. Hopefully I won't have this issue again. ZTE customer service was great and got the phone shipped out quick.
I just noticed dust in mine, specifically the lower camera area. If the back of this thing can be removed without breaking anything, it would be pretty easy to get rid of the dust.
arampapaz said:
I got my replacement device yesterday. Hopefully I won't have this issue again. ZTE customer service was great and got the phone shipped out quick.
Click to expand...
Click to collapse
how is your replacement phone working I'm thinking about giving it a second try but the other guy below say his v8 pro has dust also sounds like a quality control problem display and cameras should have proper seal from dust.:laugh:
My replacement had the same issue. Dust started to show after about a week of use. They shipped out a third device, but I decided to sell it and take a loss.
arampapaz said:
My replacement had the same issue. Dust started to show after about a week of use. They shipped out a third device, but I decided to sell it and take a loss.
Click to expand...
Click to collapse
:laughk thanks again for you info that should not be happening on a midrange phone like this I have just removed item from my Newegg cart I will look at the one plus 3t more money but don't have to worry about dust:laugh:
matthewtech770 said:
:laughk thanks again for you info that should not be happening on a midrange phone like this I have just removed item from my Newegg cart I will look at the one plus 3t more money but don't have to worry about dust:laugh:
Click to expand...
Click to collapse
The OnePlus 3T is an awesome device. You will not regret that purchase. Or possibly wait for the OnePlus 5.
I was looking into buying this phone. Has anyone else encountered the issue of dust under the lens? Also if so, where did you purchase it from?
dexter20082001 said:
I was looking into buying this phone. Has anyone else encountered the issue of dust under the lens? Also if so, where did you purchase it from?
Click to expand...
Click to collapse
Yes, but only on the bottom lens, and I bought mine from Amazon.com

Some Note 10+ Appears to Have a Top Screen Align Issue

** CORRECTED TITLE **
Hey guys
I just got my Note 10+ I think judging by the pictures some Note10+ models have a top alignment defect. It's very hard to see sometimes but can be seen. If you look at the top side where the glass meets the top bezel you will see a gap which looks normal but had a white or grayish line that goes between the glass and frame. I'm not sure it's it's normal or not but it's more visible in daylight or shining a light on it. Check this out
https://imgur.com/a/1Q1wn53
I went out to see if other Note 10+ had these issue and they did some are less noticeable but is still present. I also checked the S10 and Note 9 and does not seem to have this issue
Thought I might share a photo to show you my point. Look at the photo you will see that the white line is visible between the gap on the top. This white line starts from both sides of the ear speaker cutout and runs till just about the corner almost and stops.
I am trying to see if this is a known issue. If others have the same issue. Please comment.
My Note 10+ does not have such a big gap.
I can barley put a piece of paper between the display and the metal frame
Also what you are see is probably the water proofing rubber ring.
Where did you get the Note 10 plus?
Looks fake note 10 Plus tho......
yoyo711 said:
Where did you get the Note 10 plus?
Looks fake note 10 Plus tho......
Click to expand...
Click to collapse
Yes indeed, my note10+ does not have any gap anywhere, and to that matter, I only buy my devices in carrier centers, and I inspect them very carefully at the time of buying
winol said:
Yes indeed, my note10+ does not have any gap anywhere, and to that matter, I only buy my devices in carrier centers, and I inspect them very carefully at the time of buying
Click to expand...
Click to collapse
Nope not a fake Note 10+ at all. That photo I posted was taken at a Best buy demo that they had standing up. So took the photo of that. And I really zoomed in. That's not mine, but I have the similar problem. And I buy all my phone's from carries and them too they have this issue. You just can't see it cause it's in the small gap on top. I will try to get some more photos of different models including mine. I just posted that one cause it was the best shot as a reference.
Here are two more shots of the same phone posted above at Best buy
https://imgur.com/a/d9Ftr8h
You can still see the gap. Left and right side of the ear speaker cutout. When not really zoomed that much.
Demo unit. Disregard.
Could be bent, could be something else.
Retail does not have a gap between the frame and glass.
ninjeratu said:
Demo unit. Disregard.
Could be bent, could be something else.
Retail does not have a gap between the frame and glass.
Click to expand...
Click to collapse
no gap either here, perfect alignment.
You might want to update your topic, because the title sounds like there is a problem with the device, which is not...
mafy31 said:
no gap either here, perfect alignment.
You might want to update your topic, because the title sounds like there is a problem with the device, which is not...
Click to expand...
Click to collapse
Well mine does and I will post a picture with that too. And mine is a carrier version. Soon will be posted. There should be no gap at all maybe the one you guys received doest have that issue but mine does. So maybe I'll see if they can exchange mine.
As mafy31 says, the title of your post is highly missleading, sound as if ALL note 10+ have a flaw that only YOU could find, which clearly is not the case, yes, your device may be a flawed one, if so, go to exchange it, or whatever solution your vendor is willing to provide
Well it might be the screen protector that Samsung installed.
Sent from my Samsung SM-N975U using XDA Labs
FtaWolf said:
Well it might be the screen protector that Samsung installed.
Sent from my Samsung SM-N975U using XDA Labs
Click to expand...
Click to collapse
Nope it's not cause I have the whitedome screen installed. I took of the original one off. I have always had Samsung product and never had issue. Just this and the other model S6 that had an issue of being scratched out of the box. I was the first one to notice this staright out of the box and posted which later escalated being here. And people were noticing. Obviously this is nowhere near the same but was a manufacturing defect. Which I put into motion where I live and eventually they brought that to the attention of the Samsung rep and later had it swapped when they say indeed was a defect and swapped out mine after 5 phones or so later. They needed to bring 5 phones only 1 was perfect after the second batch arrived at the carrier store. It was then all over xda this issue.
Trust me guys I have been using Samsung mobile since the first release. I just want people to tell me if they have this issue too and have the bad units not all to be replaced. Like I said it's hard to see it, but it's present on the carrier demo phones and mine. But later on when I post mine you will see it's there. And I am someone very picky about phones to be perfect. I always buy from carriers. My mistake was I should have maybe bought from the store and examine there. Then to have it shipped. But they didn't have in store so had no choice. Sorry for the long post.
Well, then, you admit that your unit is flawed, but the title of the post sugests that ALL devices are that way, which is not the case
winol said:
Well, then, you admit that your unit is flawed, but the title of the post sugests that ALL devices are that way, which is not the case
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They all have it, it's hard to see it. Some are worst than others. It's still a flaw, since on 5 units I looked at has the same issue. This line can be seen on all units. I checked more today and they all have it. The only difference is some show more gap space then others. People think that the gap space shown are big, when it's not. That has been zoomed in. So yes most have it. I checked today as well 10 of them have it just lesser gap. I don't come on these forums to create things that does not exist. Provide me a close up shot of the top bezel like I mentioned above. You will see it's there. The gap is small when using the phone in a regular position. When looking closer you can see it. So therefore
A) The first batch got this issue which is maybe what is supplied here or what I got that had this issue (first run)
B) The second batch corrected the issue.
That is my conclusions.
Click baited lol
No gap on my Verizon model 10+
rcklss1 said:
No gap on my Verizon model 10+
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Can you verify when the production date is on your model. Thank you for the update!
I hate that I'm inspecting my 10+, that I got from Samsung, for any little thing. No gaps or irregularities that I can see. I agree that you should not make it sound as though all devices have a problem when they do not!
Sent from my SM-N975U using Tapatalk
yarnsrj said:
I hate that I'm inspecting my 10+, that I got from Samsung, for any little thing. No gaps or irregularities that I can see. I agree that you should not make it sound as though all devices have a problem when they do not!
Sent from my SM-N975U using Tapatalk
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Sorry if my title seems misleading, I was just putting the awareness out that the Note 10+ has some screen alignment issues on the top side. I know maybe lots with disagree or maybe might not see it, but I have gotten in touch with the manager at the carrier, and they looking into the issue, them too they see it as an issue. They said, its not a big issue or a big major flaw, but according what the manager said, it does looks like there is a gap and is visible when looking closely. Yes its not a big deal, but if I am putting down more than 1000+ down, I expect the phone to be flawless. If this was a phone that was $200 -$400 I wouldn't careless.
I'm just put the statement out there so that if you guys do have an issue, I can bring that to the attention to Samsung. I do not know if you guys can remember, the S6 did not have a major design flaw too, but what it did have was a manufacturing defect from the company that the phones, straight out of the carries box, was coming all scratched up. After investigation the issue, I once again, got in touch with the manager, which the manager got in touch with the Samsung rep, and sent all the received units that the carrier got, sent back, and the next bunch came out of the factory perfect.
Like I said, I am a big fan of Samsung, I practically have all the models, minus the Note 7. So just putting the word out, like I said before, sorry if the title seems misleading. It has been corrected.
Thread title made me curious. Investigated my N975-F. Damn you,OP.
I know what you mean cause I am seeing it on my device.
Maybe it allows for the glass to expand in hotter/warmer environments and contracting in colder/less warmer.
I don't necessarily think it's a flaw.
Anyway here are 2 pics of my phone.
https://imgur.com/gallery/KFOTfe4
Sent from my SM-N975F using XDA Labs
william84 said:
Thread title made me curious. Investigated my N975-F. Damn you,OP.
I know what you mean cause I am seeing it on my device.
Maybe it allows for the glass to expand in hotter/warmer environments and contracting in colder/less warmer.
I don't necessarily think it's a flaw.
Anyway here are 2 pics of my phone.
https://imgur.com/gallery/KFOTfe4
Sent from my SM-N975F using XDA Labs
Click to expand...
Click to collapse
I'm glad you found what I am talking about ?. At least we have found someone in here that finally understands my point. People in here jump to conclusions without having to do the homework. You can see clearly on yours, you have the same issue as mine.
People told me the Note 10+ shot I posted earlier a fake lol. Yep that's right the best buy put a fake replica Note 10+ functional device.
It's not very visible but to me it is cause I see the little imperfections. Maybe it's a water seal maybe it's the adhesive glue but whatever it maybe it's right between the gap of the glass and frame. Beside the speaker and right before the curve of the glass it stops. Once you see it. It annoys you lol.
I can bet you probably its on all Note 10+ devices. So far I seen it on more than a dozen devices. I dunno how wide spread it is.

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