phone not charging ? - One (M8) Q&A, Help & Troubleshooting

Hello , i dropped my phone and it seemed ok , but few hours later when i tried to charge it nothing , i tried on wall socket and pc nothing , tried samsung charger and old htc one charger also nothing
does any1 know whats the problem ? , i was a very minor drop on the carpet . ( my phone is m8 dual sim )

was it charging when it fell,and when you plug it into your computer does it make a devices detected sound oh are you rooted? s-off?

spinninbsod said:
was it charging when it fell,and when you plug it into your computer does it make a devices detected sound oh are you rooted? s-off?
Click to expand...
Click to collapse
no it wasnt , pc doesnt detect it , rooted , s-on , the phone has 3 % now and it's about to turn off for good , i tried powering off and charge also but nothing happened , it opened again normally , it just wont charge ,

pinkslips said:
no it wasnt , pc doesnt detect it , rooted , s-on , the phone has 3 % now and it's about to turn off for good , i tried powering off and charge also but nothing happened , it opened again normally , it just wont charge ,
Click to expand...
Click to collapse
Call htc see if you can get a warranty replacement.

Let the battery die sounds like you damaged your power port on your phone is the charger you were using bent or damaged were you charging it up high like on a tall entertainment center or a bed side table

spinninbsod said:
Let the battery die sounds like you damaged your power port on your phone is the charger you were using bent or damaged were you charging it up high like on a tall entertainment center or a bed side table
Click to expand...
Click to collapse
no not at all , the power port seems fine and the charger is fine too , i tried it with other phones , and i am always careful with the phone , just this one minor incident ,
i emailed htc and they told me let it drain completely then charge it for few hours then try to open it , if not i will bring it to the repair shop tomorrow ,
thanks anyway

Hey man hope it gets fixed

ayo234 said:
Call htc see if you can get a warranty replacement.
Click to expand...
Click to collapse
i already did , unfortunately i;m rooted and s-on , so i wont be able to go to stock completely , they told me the repaird price is around 100-200 $ depending on the problem :crying:

****ing htc asked me for about 300 $ to repair the phone without even telling me what's the problem with the phone !!!!!!!
and the phone here in my country is worth 600 - 650 $ :crying:

Related

[Q] Panic, HTC not booting at all !!

Hey !
1 Week ago i rooted my Htc desire, and i have been running MIUI on it. With vorkkernel and setcpu on 1.15gHz.
Today, I played angry birds for approx 1.5hours and when i had played 1hour, it said that i should plug it to the wall. Well yes i plugged it to my computer and it started to charge. After a while, The game freeze, and the sound also, just a buzz sound. Then i took my battery off, it was a bit hot, and now, my htc doesnt boot anymore !!!!!!!!!!!!!
I cant get to recovery or anything, no sign on the screen.
If i Plug it to the charger, it gives me a redlight, but after I press power button, the light disappears and nothing happens.
I have allready tried another htc battery, and that doesnt help?
Any advices?! :O
And now when it's rooted abviously the warranty wont cover this damage..
Quick answers !! I'm desperate of my babies health :'(
-Desperate Rippe
anybody ?
Sounds like its related to over heating ... overclocking should always be done with caution.
You might need to take your phone in and see what they say
RaymondErasmus said:
Sounds like its related to over heating ... overclocking should always be done with caution.
You might need to take your phone in and see what they say
Click to expand...
Click to collapse
Yup, i tried adb devices listing and didnt get anything. So the repair guys can't even get info of the device so they won't know that the device has been rooted
I'm taking it to a repair center tomorrow!

Xperia play doesnt work

I have a R800x Xperia play and it doesnt work no more.
Before whenever the battery would die out all the way to 0% and turn off automatically, it would take like 5 minutes of charging before it can reboot.(I would never let it go to zero but i let people use it and everytime they let it drain all the way and it bugs the sh*t! out of me, that cant even ask me for a charger!!)
anyways this last time it took over an hour of charging (with led indicator on) to be able to boot up. and before that i had left the charger on overnight and the led never turned on and i wasnt able to turn it on. And when it did start working it itwas out of nowhere after plugging it in multiple times.
This last time it was on yellow battery and i fell asleep using it so when i woke up it was drained all the way. (also i found it on the ground so it fell from my bed, but the screen is not cracked so idk if this has anything to do with the problem). I put the phone to charge and after like an hour nothing happened. 3, 4, 5 hours and same thing. i left it all night and still nothing no led no vibration! i bought a new battery thinking i might have messed up the old one letting it drain all the way (the extended battery for a r800i, dont know if that will affect it) and put it in, and nothing still. tried charging and still no led light.
i think that mayb the miniusb port is messed up and both my batteries are drained all the way! even the new one because this is an old device and they probably manufactured the battery a long time ago.
i have taken the phone apart and see nothing wrong, except for the flex cable looks a little damaged, i will upload a pic asap
So any suggestions on how to fix it myself?
thank you for any help!
Do you have a custom rom installed if so which one ?
Denzof said:
Do you have a custom rom installed if so which one ?
Click to expand...
Click to collapse
thanks for reply. no i don,t i forgot to add that it is rooted and that the date on the phone was forwarded to like 2 months ahead of time (dont know if this will cuase any software issues)
i have 2.3.2 installed and could not update because i bought it off contract to use as a tablet/gaming.
i see a lot of mistakes on my original post n will correct em, lol thats wat happens when u up late
took my phone to get fixed and they said it was the usb port they charged $10 for the diagnosis, and told me they dont fix usb ports but that they could recommend someone and that it was gonna be $60. they sold me a universal seat charger and now it works!
I found a usb port replacement online for $6. Ive done a lil soldering in the past but not real good. does anybody have any tips, how to's, vids? ive searched online and havent hound anything.
¡OM3GA! said:
took my phone to get fixed and they said it was the usb port they charged $10 for the diagnosis, and told me they dont fix usb ports but that they could recommend someone and that it was gonna be $60. they sold me a universal seat charger and now it works!
I found a usb port replacement online for $6. Ive done a lil soldering in the past but not real good. does anybody have any tips, how to's, vids? ive searched online and havent hound anything.
Click to expand...
Click to collapse
You can find on youtube videos of how to dissamble the Xplay.
Anyway if it's the miniusb port broken, why doesn't the phone boot up ?
WhiteWashed said:
You can find on youtube videos of how to dissamble the Xplay.
Anyway if it's the miniusb port broken, why doesn't the phone boot up ?
Click to expand...
Click to collapse
the battery was completely drained. n ithink the xperia play is one of those devices where it has to be ON to charge. now it charges through the port. i have let it die again, and it wont charge no more through the port. if i use the battery seat charger and as long as it has a lil bit of charge, it'll charge thru the port. but connecting the xperia with the pc, the xperia isnt recognized. so the usb port IS messed up, it'll charge but wont sync

Not Charging - Phone is Dead

I have a Zenfone 2 551, 2GB/16GB. Bought it 45 days ago. I bought an Asus Fast Charger later on. The first time I wanted to use the new fast charger the phone turned off.
I change to a regular charger and the led turned on (I had 40% battery at the time). Left the phone charging (standard original Asus Charger) and the battery instead of charging is loosing charge. Even with the led turned on.
Eventually the battery died. I tried other chargers. 1 out 10, maybe a got the led back on, but the battery stayed on 0% and wasn't enough to even turn on the phone
I've read several people having this same issue.
http://forum.xda-developers.com/zenfone2/help/zenfone-2-charging-dead-t3149072
https://www.reddit.com/r/zenfone2/comments/3em550/zenfone_2_not_powering_on_or_showing_charging/
http://forums.androidcentral.com/asus-zenfone-2/552432-phone-not-charging.html
In one of the post someone wrote this tip
Thanks for the reply. But after a long day of stressing, it worked by itself. I read from an article about another android with quick charging that the USB could have not been all the way in in the adapter which, in my opinion, it was but regardless I repeatedly unplug and plug(15 mins -30 mins interval)... did the same with the phone plug and unplug till I saw the battery level going up
It didn't worked for me!
I've already tried:
a. Changing chargers and cables
b. Pressing power for 20 seconds
c. Pressing volume up + power
d. Plugging and unplugging the phone every 15 minutes
I bought the phone while visiting the US (I don't live there).
Has anyone else had this kind of problem, and was able to fix it?
Thanks
Can you confirm if the ASUS adapters/USB cables work with other USB devices? Have you tried charging from a PC? If so, unfortunately this issue sounds like a hardware related issue and will require sending on for warranty service. Please feel free to contact me direct at [email protected] if you have any questions or concerns.
Sincerely,
ASUS_USA
my phone died yesterday like that. i connect my phone to my computer with Asus usb cable the one comes with phone. my phone screen cracked about 1 month ago but it was not disturbing me so i didn't repaired it. right now nothing works on the phone.. at the moment i connect my phone it turned off and for 1 sec battery screen appaired then nothing. can't see my phone when i connect to pc with adb or something like that too so i think problem is more then screen but any idea ? @Asus_USA @Asus
My Zen2 once died when i charged it in my pc. I just unscrewed the back , remove the battery and put it again., then it vibrates and works again.
rixz59 said:
My Zen2 once died when i charged it in my pc. I just unscrewed the back , remove the battery and put it again., then it vibrates and works again.
Click to expand...
Click to collapse
Thanks so much bro. , de attached battery and then attached again it vibrated 2 times and works perfectly
how do u detach the battery
kaaninel said:
Thanks so much bro. , de attached battery and then attached again it vibrated 2 times and works perfectly
Click to expand...
Click to collapse
please tell how you detach the battery.....would be of immense help.
regards
Rajesh
rajhydro said:
please tell how you detach the battery.....would be of immense help.
regards
Rajesh
Click to expand...
Click to collapse
Open your phone case...
Sent from my GT-I9500
detach the battery
krasCGQ said:
Open your phone case...
Sent from my GT-I9500
Click to expand...
Click to collapse
dude its not so funny.....
rajhydro said:
please tell how you detach the battery.....would be of immense help.
regards
Rajesh
Click to expand...
Click to collapse
Here is a short video that'll probably help.
https://www.youtube.com/watch?v=f84b-Zmu2D4
syn3h said:
Here is a short video that'll probably help.
https://www.youtube.com/watch?v=f84b-Zmu2D4
Click to expand...
Click to collapse
The guy uses a metal tip pin to release the battery connector? seems that is risky and may short something out. These asus phones have so many issues, that's for sure.
Chocketbear said:
The guy uses a metal tip pin to release the battery connector? seems that is risky and may short something out. These asus phones have so many issues, that's for sure.
Click to expand...
Click to collapse
I guess you could try a plastic one

Help phone wont charge, stuck on red battery

So my zenfone 2 is rooted and today it ran out of battery. I put it on charger, there is no LED indicator lighting but ok, i thought it´s charging, so in few minutes i tried to power my device on, but i got only that low battery screen and it turn off after few seconds. I can get to this low battery screen even without charger, but it´s same. When i press power button in this low battery screen i get that bolt there, like it´s charging for a second but then it turn off. I also can´t get to recovery mode, even when i try it on that screen, it shows white battery with question mark. When i try it from turned off mobile, nothing happens. Please help me. Sorry for my bad english. Im sure that charger is OK because it works with other stuff and when i plug the mobile into pc, it´s just same, nothing. I have TWRP recovery btw.
Seems that you are having my same problem (http://forum.xda-developers.com/zenfone2/help/phone-wont-charge-tries-to-t3426130), but you can see the charging screen. Does your phone get hot while charging? Mine doesn't (so it is not charging) I bought the usb chargning module, hoping that it will arrive soon if that is the problem.
Regards.
Cryorus said:
Seems that you are having my same problem (http://forum.xda-developers.com/zenfone2/help/phone-wont-charge-tries-to-t3426130), but you can see the charging screen. Does your phone get hot while charging? Mine doesn't (so it is not charging) I bought the usb chargning module, hoping that it will arrive soon if that is the problem.
Regards.
Click to expand...
Click to collapse
It stopped working completely so i think its problem with charging port or with battery. It wasnt charging so i got it to shop where i have warranty, they will send it to asus but i hope they will take it, because it s rooted, but i dont have any custom rom or something and i read somewhere that in EU, they must take rooted phone, when there is not any custom rom n ****
mixvl2020 said:
It stopped working completely so i think its problem with charging port or with battery. It wasnt charging so i got it to shop where i have warranty, they will send it to asus but i hope they will take it, because it s rooted, but i dont have any custom rom or something and i read somewhere that in EU, they must take rooted phone, when there is not any custom rom n ****
Click to expand...
Click to collapse
Yeah... I'm waiting for the charging port to arrive. Please post the results of the warranty, maybe we have the same problem.
Good Luck

Zenfone 2 Won't turn ON Or Charge. just vibrates every few minutes! Pls help

I had 7% battery and was on call, phone had shutdown suddenly and won't turn on or CHARGE.
When I press power button it just vibrates Twice. I had connected charger but it won't charge.
Besides it vibrates continuously every few (2-3) minutes (even without doing anything.).
I tried the following.
1). Charged overnight and tried on....Didnt work.
2). Opened the back panel and removed battery to mother board connection few times and connected back......it just vibrates . that's it
Pls help! Its out of warranty.
sanmore said:
I had 7% battery and was on call, phone had shutdown suddenly and won't turn on or CHARGE.
When I press power button it just vibrates Twice. I had connected charger but it won't charge.
Besides it vibrates continuously every few (2-3) minutes (even without doing anything.).
I tried the following.
1). Charged overnight and tried on....Didnt work.
2). Opened the back panel and removed battery to mother board connection few times and connected back......it just vibrates . that's it
Pls help! Its out of warranty.
Click to expand...
Click to collapse
https://forum.xda-developers.com/zenfone2/help/thead-bricked-phone-updating-to-mm-tips-t3452785
Thank you for Ur reply! I'm off to other city....will definitely try this method and revert.
sanmore said:
I had 7% battery and was on call, phone had shutdown suddenly and won't turn on or CHARGE.
When I press power button it just vibrates Twice. I had connected charger but it won't charge.
Besides it vibrates continuously every few (2-3) minutes (even without doing anything.).
I tried the following.
1). Charged overnight and tried on....Didnt work.
2). Opened the back panel and removed battery to mother board connection few times and connected back......it just vibrates . that's it
Pls help! Its out of warranty.
Click to expand...
Click to collapse
Let me know hoe it goes, because Im having the exact issue. I tried the steps from sukhwant717, but getting stopped at the step when it goes to the OS. Will keep my phone to charge for a few hours. I observe, that there is no heating up (battery), but will keep it for charging anyways.
Cheers
hellbraker said:
Let me know hoe it goes, because Im having the exact issue. I tried the steps from sukhwant717, but getting stopped at the step when it goes to the OS. Will keep my phone to charge for a few hours. I observe, that there is no heating up (battery), but will keep it for charging anyways.
Cheers
Click to expand...
Click to collapse
I tried n times...its vibrating and stopping at connecting os....
i dont wanna get it repaired from service center .....looking foraward for NOKIA 6 .
I got mine fixed by changing the battery. Bought a new one from AliExpress.
sukhwant717 said:
https://forum.xda-developers.com/zenfone2/help/thead-bricked-phone-updating-to-mm-tips-t3452785
Click to expand...
Click to collapse
Thanks man....I did actually fix the phone...your awesome.....
It went something like this...
First phone refused to turn on....no charging light notification..it keeps vibrating.
Even @sukhwant717 method stopped at "os" thing.
After exhausting all option taken to a local service person who did something and told phones dead.
After coming home I have checked He RIPPED /SNAPPED ANTENNA cable.
I didn't bother much as phone was prononced dead!
After 30 to 40 days was casually reading @sukhwant717 thread and thought of trying again. I coonected charger and SUDDENLY I SAW ASUS BOOT SCREEN and phone was showing BATTERY WITH QUESTION MARK. I let it charge for sometime suddenly bootloader screen appeared but was not entering into recovery.(perhaps damaged bootloader , recovery).
Then I followed sukhwant717 method flashed bootloader and RAW image using ADB.
and phone RESURRECTED but with very low siganl.
It's due to RIPPED antenna cable.
And was getting good reception on 2nd SIM (perhaps uses different antenna/cable)
So I decided to order new Antenna Flex Cable but it's not available in India. So I went to ASUS SERVICE CENTER (near Brandfactory) in Hyderabad
and asked them the cost of Flex Cable, they said they won't sell spares...I have to RMA.
So I did and after two days I have received a call from them that "ITS FAULTY MOTHERBOARD" and will cost 11000 INR (USD 170, seriously ASUS),I said I rather want my phone in previous condition. I even told them to fix antenna cable ...I will manage.
They said their "TESTING SOFTWARE " failing device test even after connecting antenna cable.so they can't sell a part for a TEST FAILED device.
I told them it's because I had unlocked bootloader..the test is failing.they didn't have a clue abt bootloader unlcoking.
So again went to local market for the cable found A cable (though lil longer) and got it fixed for about 300INR ($5).
and got back the reception and typing with LTE connection on ZF2.
Thanks again @sukhwant717 ...
My observations: the issue could be due to
1) it's battery related issue (completely drained bir failed battery)
2) damaged bootloader
The people who have similar problem should leave the phone uncharged for 30 to 40 days even more and connect the charger and see if u see battery with ? Mark.
Or if new battery is available change battery and check....
sanmore said:
Thanks man....I did actually fix the phone...your awesome.....
It went something like this...
First phone refused to turn on....no charging light notification..it keeps vibrating.
Even @sukhwant717 method stopped at "os" thing.
After exhausting all option taken to a local service person who did something and told phones dead.
After coming home I have checked He RIPPED /SNAPPED ANTENNA cable.
I didn't bother much as phone was prononced dead!
After 30 to 40 days was casually reading @sukhwant717 thread and thought of trying again. I coonected charger and SUDDENLY I SAW ASUS BOOT SCREEN and phone was showing BATTERY WITH QUESTION MARK. I let it charge for sometime suddenly bootloader screen appeared but was not entering into recovery.(perhaps damaged bootloader , recovery).
Then I followed sukhwant717 method flashed bootloader and RAW image using ADB.
and phone RESURRECTED but with very low siganl.
It's due to RIPPED antenna cable.
And was getting good reception on 2nd SIM (perhaps uses different antenna/cable)
So I decided to order new Antenna Flex Cable but it's not available in India. So I went to ASUS SERVICE CENTER (near Brandfactory) in Hyderabad
and asked them the cost of Flex Cable, they said they won't sell spares...I have to RMA.
So I did and after two days I have received a call from them that "ITS FAULTY MOTHERBOARD" and will cost 11000 INR (USD 170, seriously ASUS),I said I rather want my phone in previous condition. I even told them to fix antenna cable ...I will manage.
They said their "TESTING SOFTWARE " failing device test even after connecting antenna cable.so they can't sell a part for a TEST FAILED device.
I told them it's because I had unlocked bootloader..the test is failing.they didn't have a clue abt bootloader unlcoking.
So again went to local market for the cable found A cable (though lil longer) and got it fixed for about 300INR ($5).
and got back the reception and typing with LTE connection on ZF2.
Thanks again @sukhwant717 ...
My observations: the issue could be due to
1) it's battery related issue (completely drained bir failed battery)
2) damaged bootloader
The people who have similar problem should leave the phone uncharged for 30 to 40 days even more and connect the charger and see if u see battery with ? Mark.
Or if new battery is available change battery and check....
Click to expand...
Click to collapse
if you need antenna cable i can send you. but before that. send me pics of motherboard where antenna connector sits. don't ever believe local and service center guys. they are dumb enough to ruin things.
sukhwant717 said:
if you need antenna cable i can send you. but before that. send me pics of motherboard where antenna connector sits. don't ever believe local and service center guys. they are dumb enough to ruin things.
Click to expand...
Click to collapse
I bought a cable from a shop (lil longer than ZF2 cable). and got it fixed. Thanks again.
sanmore said:
I had 7% battery and was on call, phone had shutdown suddenly and won't turn on or CHARGE.
When I press power button it just vibrates Twice. I had connected charger but it won't charge.
Besides it vibrates continuously every few (2-3) minutes (even without doing anything.).
I tried the following.
1). Charged overnight and tried on....Didnt work.
2). Opened the back panel and removed battery to mother board connection few times and connected back......it just vibrates . that's it
Pls help! Its out of warranty.
Click to expand...
Click to collapse
I had a similar problem, phone suddenly powered itself off and started vibrating. With the phone off and connecting the charger it started to charge, but after a while it started vibrating and overheating. I did a factory reset but the problem persisted. I flashed the raw firmware and it behaved properly for a while, but a few days ago the phone died. It does not turn on, does not charge, screen never turns on, no notification light, no vibration. But if connected to the charger it gets hot.
Left the mobile alone and tried to plug in after 35 days, IT WORKED. At first nothing happened but left it in charge for few hours. Later the mobile came back to life when I tried to turn it on..... 3 days in and still working just like it used to.... will have to take care not to let the battery drain below 20%
I am having same issue .. did you get it resolved ? Any luck ?
hello i'm having the same problem
will this method ensure that my data won't be lost?
---------- Post added at 02:53 AM ---------- Previous post was at 02:41 AM ----------
AnimeshBajracharya said:
Left the mobile alone and tried to plug in after 35 days, IT WORKED. At first nothing happened but left it in charge for few hours. Later the mobile came back to life when I tried to turn it on..... 3 days in and still working just like it used to.... will have to take care not to let the battery drain below 20%
Click to expand...
Click to collapse
can you tell me a bit more? i've got the same problem, you didn't download any drivers and just left the phone alone?

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