I seem to be having tons of problems with this new phone =( HTCdev unlock failed work and now the phone has bricked while trying to do an update.
It is stuck on the "HTC powered by android" splash screen. The screen wont turn off and the phone does not change. Is there some way to fix this or am I farked? The phone is literally 3 days old and I hope there is a way to save it.
I can shut it down with Power and vol+ but when it restarts it just locks up. computer does not recognize it though it did install some form of driver.
Dlome said:
I seem to be having tons of problems with this new phone =( HTCdev unlock failed work and now the phone has bricked while trying to do an update.
It is stuck on the "HTC powered by android" splash screen. The screen wont turn off and the phone does not change. Is there some way to fix this or am I farked? The phone is literally 3 days old and I hope there is a way to save it.
I can shut it down with Power and vol+ but when it restarts it just locks up. computer does not recognize it though it did install some form of driver.
Click to expand...
Click to collapse
I would return it
Since I cant do anything until Monday I decided to mess with the phone a little more, I was able to get a custom recovery installed finally so hopefully all I need to do is install a new rom but the problem is the recovery is unable to mount my SD card to perform the install. I can read the sd card when it is in my old phone but not on the HTC One. Currently have Philz Touch installed as the recovery.
Is there any way to fix this or even bypass it all together?
Edit: I have been able to side load CM11 Nightly onto the phone so now it is functioning. I am having an issue with sound though so hopefully I can fix that.
clsA said:
I would return it
Click to expand...
Click to collapse
Warranty returns are for manufacturing defects, not botched mods done by the owner. The phone is completely recoverable.
redpoint73 said:
Warranty returns are for manufacturing defects, not botched mods done by the owner. The phone is completely recoverable.
Click to expand...
Click to collapse
This sounded like a hardware problem to me
I seem to be having tons of problems with this new phone =( HTCdev unlock failed work and now the phone has bricked while trying to do an update.
Click to expand...
Click to collapse
it's hard to mess the phone up when you can't even get the bootloader unlocked
clsA said:
it's hard to mess the phone up when you can't even get the bootloader unlocked
Click to expand...
Click to collapse
User error. The phone wasn't bricked (if the screen comes on, its not bricked) and 99% of the time when folks here say the phone is bricked, its just not booting. As you can see from his subsequent post, he was obviously able to get bootloader unlocked, custom recovery and custom ROM. Of course, you could have not known that when you made your previous post. But failed bootloader unlock, and then the phone won't boot, is a big red flag that the user just did something wrong.
redpoint73 said:
User error. The phone wasn't bricked (if the screen comes on, its not bricked) and 99% of the time when folks here say the phone is bricked, its just not booting. As you can see from his subsequent post, he was obviously able to get bootloader unlocked, custom recovery and custom ROM. Of course, you could have not known that when you made your previous post. But failed bootloader unlock, and then the phone won't boot, is a big red flag that the user just did something wrong.
Click to expand...
Click to collapse
Fair enough ... I read it wrong I guess
clsA said:
Fair enough ... I read it wrong I guess
Click to expand...
Click to collapse
Naw, really looks more like a matter of the OP needs being clear enough, and not giving enough info. If anything, best to get clarification before suggesting warranty service (especially once mods have been started - but again it was hard from the OP's description to know how far it got). Although if it was in fact a hardware defect, of course a warranty claim is valid.
Related
I rooted my HTC One X and unlocked the bootloader with HTCDev earlier this year. Recently I have had this problem with the phone where it bugs out. Sometimes in the middle of using the phone the screen will turn off and on showing the unlock screen while the Home buttons pulsate white.
So I did a factory reset and the phone seemed to work quite well not as buggy. After I had to revive it by leaving it on the charger for a couple hours.
I also have clockwork recovery still installed and I made a back up image that you guys talk about. The boot.img which I made after I rooted and facotry reset it. I don't think you can even get the boot img without it have that recovery program.
My question is should I try and mess with it some more? Should I re root it? I just want it function with out breaking now is my goal.
And is there any way to hide that whole "This is HTC software... do not distribute " message that comes up when I boot the phone? Because I know this voided my warranty but if I could get rid of that message my warranty is through a third party so I might be able to get a replacement if I can get that boot message off.
After re rooting it it seemed to calm down and the frequency of restarting was down significantly.
Now after a week, it is starting to restart again. Should I of flashed the kernel? I see that throw around a lot here in these forums but I don't know if it pertains to my situation. Anything help would be appreciated.
TheZander said:
I rooted my HTC One X and unlocked the bootloader with HTCDev earlier this year. Recently I have had this problem with the phone where it bugs out. Sometimes in the middle of using the phone the screen will turn off and on showing the unlock screen while the Home buttons pulsate white.
So I did a factory reset and the phone seemed to work quite well not as buggy. After I had to revive it by leaving it on the charger for a couple hours.
I also have clockwork recovery still installed and I made a back up image that you guys talk about. The boot.img which I made after I rooted and facotry reset it. I don't think you can even get the boot img without it have that recovery program.
My question is should I try and mess with it some more? Should I re root it? I just want it function with out breaking now is my goal.
And is there any way to hide that whole "This is HTC software... do not distribute " message that comes up when I boot the phone? Because I know this voided my warranty but if I could get rid of that message my warranty is through a third party so I might be able to get a replacement if I can get that boot message off.
Click to expand...
Click to collapse
delete
matt95 said:
delete
Click to expand...
Click to collapse
delete what? am I posting wrong? is there some kind of forum rule or format for asking questions or something?
Hello,
just some hours ago my Galaxy Nexus (SC-04D) rebooted while lying on the table next to me. After several sings of vibration I noticed that the phone doesn't boot completely.
When switching on the phone I get the turn-on-vibration, then the google letters are displayed. Most times the word "google" flickers from left to right over the screen (only the line where the word is supposed to be). Sometimes it boots further and I get the colored "X" displayed. This symbol starts flickering, too and if it went so far it reboots.
Here are two pictures I took from the phone failing to boot:
picpaste.com/img_0001_01-Rmm7kDYb.jpg
picpaste.com/img_0001-eoLqVoiM.jpg
The phone is running stock Android from Docomo. The phone is about 14 months old and has never been unlocked, rooted, modded, taken a bath, ... 'til now.
I tried starting with and without SIM-card, with and without charger attached and let it lie around for several minutes without battery between my tries.
Is there any chance to get my data from the phone or even get it fixed? Please give me a hint what I can do.
Well the Red exclamation mark means that there is a problem with the phone reading the build path. Since you have never rooted the phone, this would mean that the files got corrupt on the phone. With a non-rooted phone a Factory Reset is about the only solution, but is probably only a temporary fix. This is most likely caused by too many apps on the phone and it just freaked out on something eventually.
I think these options might work for you, however I cannot confirm since I have rooted my phone from day one and never looked back:
Power button + up volume= recovery
Thanks GPFboy for your fast response,
GPFboyJS said:
Well the Red exclamation mark means that there is a problem with the phone reading the build path. Since you have never rooted the phone, this would mean that the files got corrupt on the phone. With a non-rooted phone a Factory Reset is about the only solution, but is probably only a temporary fix.
Click to expand...
Click to collapse
As far as I understand a factory reset results in a complete loss of data on the phone, right? So without root/unlock there's no chance to get my data from the phone? That would be really bad.
GPFboyJS said:
This is most likely caused by too many apps on the phone and it just freaked out on something eventually.
Click to expand...
Click to collapse
What is "too many"? I think there are about 35 apps installed atm. By the moment the problem arose wifi and 3g-data,BT,GPS were disabled and just a minute before I took a look how late it was. So nothing special.
GPFboyJS said:
I think these options might work for you, however I cannot confirm since I have rooted my phone from day one and never looked back:
Power button + up volume= recovery
Click to expand...
Click to collapse
The phone reaches fastboot mode, but when selecting recovery mode I get the google logo and after that the open android with the red exclamation mark. That doesn't look good, does it?
BrainSD said:
The phone reaches fastboot mode, but when selecting recovery mode I get the google logo and after that the open android with the red exclamation mark. That doesn't look good, does it?
Click to expand...
Click to collapse
thats stock recovery.
is your bootloader already unlocked or no?
Zepius said:
is your bootloader already unlocked or no?
Click to expand...
Click to collapse
It's still locked.
you might try and go into recovery,
then press (i think) power and vol up and try and see if you can wipe just cache.
Zepius said:
you might try and go into recovery,
then press (i think) power and vol up and try and see if you can wipe just cache.
Click to expand...
Click to collapse
ok, I tried that several time now, but it didn't work. The only thing when I select recovery and press the power button is that I get the google logo and then the dead android + red exclamation sign, but this screen is scrambled and shows flickering pixels as shown in one of my pictures in the first post. So recovery mode seems not to work for me?
Is there a software or hardware problem with my device?
BrainSD said:
ok, I tried that several time now, but it didn't work. The only thing when I select recovery and press the power button is that I get the google logo and then the dead android + red exclamation sign, but this screen is scrambled and shows flickering pixels as shown in one of my pictures in the first post. So recovery mode seems not to work for me?
Is there a software or hardware problem with my device?
Click to expand...
Click to collapse
You can try to unlock your boorloader and flash a custom recovery like cwm or twrp. Maybe that helps. You can always go back and re lock it.
Sent from my Galaxy Nexus using XDA Premium HD app
mrgnex said:
You can try to unlock your boorloader and flash a custom recovery like cwm or twrp. Maybe that helps. You can always go back and re lock it.
Sent from my Galaxy Nexus using XDA Premium HD app
Click to expand...
Click to collapse
He wants to keep his data... which, at this point, seems rather impossible.
If fastboot doesn't solve it, i would try omapflash, OP. That "flickering" doesn't look good.
beekay201 said:
He wants to keep his data... which, at this point, seems rather impossible.
If fastboot doesn't solve it, i would try omapflash, OP. That "flickering" doesn't look good.
Click to expand...
Click to collapse
Well if I was him I would be more worried about my expensive phone instead of data. Maybe a lesson for later to have a backup
Sent from my Galaxy Nexus using XDA Premium HD app
beekay201 said:
He wants to keep his data... which, at this point, seems rather impossible.
If fastboot doesn't solve it, i would try omapflash, OP. That "flickering" doesn't look good.
Click to expand...
Click to collapse
Yes exactly this is the point. Since I don't have a current data backup the first thing to try is getting my data from the phone. I already tried temporary loading the clockwork recovery through fastboot - with the galaxy nexus toolkit and by hand(sdk) - but it failed ("Bootloader locked").
What I'm wondering about is the fact that the phone seems to behave normally in odin and fastbood mode but going nuts the moment it's expected to boot. Besides the flickering google logo and the "matrix-modded" dead android it even ended up in a totally green screen one time.
At the moment I don't dare trying to unlock/flash the phone because of being afraid getting stuck and ending up with the phone being in some kind of undefined / totally broken state. Initially I was in hope of being able to rescue my data but now i will try my luck with docomo support first.
As far as I understood omapflash is primary used for recovering bricked phones not even starting to odin/fastboot mode. But thanks to your hint I found http://forum.xda-developers.com/showthread.php?t=2016628 "Unlock bootloader on GT-I9250 without wipe and without root" This might bring some chance for data access.
I will try to get through 1 to 4 of the guide first and see how far I get.
If this won't work I might try to unlock, recover and try to "undelete" what's possible. (http://forum.xda-developers.com/showthread.php?t=1994705)
Does this order make sense?
Btw, having a dead phone is bad, of course, even when I got it new for 2300Yen but loosing some pictures i really liked and having no phone atm currently hurts more. Especially when knowing that I was thinking of copying all photos to my computer only one day before when I pulled only some minor important ones from the phone I needed for work and planned to do a full backup and unlock this weekend when I get back my 'Milestone' currently lent to someone else.
Once again something I learned. Backup! Even you phone.
BrainSD said:
As far as I understood omapflash is primary used for recovering bricked phones not even starting to odin/fastboot mode. But thanks to your hint I found http://forum.xda-developers.com/showthread.php?t=2016628 "Unlock bootloader on GT-I9250 without wipe and without root" This might bring some chance for data access.
Click to expand...
Click to collapse
!!!
It will work actually, I read/also replied to that thread! I had forgotten about it, sorry. I must say that if you had already read the stickies that matter, you'd already know about it.
It will unlock your bootloader, bypassing fastboot. Still, it's not for the faint hearted. I refered to omapflash because its a low level tool, it doesn't require the bootloader to be unlocked, and is able to restore the bootloader to working state, and I got there because you mentioned you see graphical glitches/flickering which may indicate bootloader partition failure and/or consequent corruption.
I think that's your best shot at trying to get your data back. After unlock, boot to fastboot and 'fastboot boot custom_recovery.img', and grab your stuff (if you can) from /data/.
beekay201 said:
!!!
It will work actually, I read/also replied to that thread! I had forgotten about it, sorry. I must say that if you had already read the stickies that matter, you'd already know about it.....
Click to expand...
Click to collapse
Your hint was very helpful for me getting the right direction since I'm just starting to dig into all this stuff.
Unlocking went quite well. Writing back to the phone worked without a problem and after that it's shown as unlocked in fastboot mode.
It even started loading clockwork recovery with fastboot. But the initial cw recovery screen (their logo and the cw recovery footer) was already shown on a scattered screen (google logo + unlocked lock was fine). After that the usb port connected and disconnected several times, then the screen went blank.
May this be because of corrupted fs or defective hw?
From my understanding with omapflash one have raw access to the phones internal memory similar to with dd on Unix/Linux. So currently I'm trying to dump ("upload") the emmc from the phone - actually in smaller chunks since omapflash needs to allocate all the memory in advance for the upload and to prevent interruptions. This will take a while...
After that I want to try to 'cat' the parts together and mount the filesystem - might be possible to do this from linux since it seems to be ext4 filesystems
BrainSD said:
Your hint was very helpful for me getting the right direction since I'm just starting to dig into all this stuff.
Unlocking went quite well. Writing back to the phone worked without a problem and after that it's shown as unlocked in fastboot mode.
It even started loading clockwork recovery with fastboot. But the initial cw recovery screen (their logo and the cw recovery footer) was already shown on a scattered screen (google logo + unlocked lock was fine). After that the usb port connected and disconnected several times, then the screen went blank.
May this be because of corrupted fs or defective hw?
From my understanding with omapflash one have raw access to the phones internal memory similar to with dd on Unix/Linux. So currently I'm trying to dump ("upload") the emmc from the phone - actually in smaller chunks since omapflash needs to allocate all the memory in advance for the upload and to prevent interruptions. This will take a while...
After that I want to try to 'cat' the parts together and mount the filesystem - might be possible to do this from linux since it seems to be ext4 filesystems
Click to expand...
Click to collapse
Great, so far so good.
Yeah, they're ext4 images, but sparse images i believe - link
I need help you guys or I'm really screwed . My phone had been working perfectly fine on a rom that I had been running for a month, when out of nowhere I had a random reboot, don't know what could have caused it because I was just checking my messages on the facebook app, but ever since then my phone would not get past the boot screen, to make matters worse I could not get the phone to go to recovery doing the whole power+vol up. Don't know what happened to twrp but it would only show up when I would turn off the phone and plug it to charge. When the charging battery pops up with the percentage if I tapped the screen and hit the power button it would flash the twrp main menu for a quick second and it would disapear. I could not interact with twrp at all. After many attempts of turning off and doing the power+vol up I got the bootloader to come up and since everything at this point had failed I picked the factory reset option from the bootloader. Now my phone will only load straight to the bootloader and nothing else. To make matters worse no fastboot commands are working aside from getvar and show devices. I can't erase cache,flash a recovery or relock the bootloader or go back to S-On which means I cant use the warranty. Tried the RUU and it say's it can't communicate with the phone. So basically i'm looking at a paper weight with a bootloader that won't take any commands and no system image. I've been looking everywhere for a solution and the closest thing I could find is flashing the expanded 1.57 firmware in http://forum.xda-developers.com/showthread.php?t=2754063 from my sdcard but the link is dead
raphi809 said:
After many attempts of turning off and doing the power+vol up I got the bootloader to come up
Click to expand...
Click to collapse
Bootloader is power+vol down
raphi809 said:
since everything at this point had failed I picked the factory reset option from the bootloader.
Click to expand...
Click to collapse
I think this is your main problem. Factory reset in bootloader on a modded phone corrupts the internal memory. Use Windows explorer or Device Manager to find the phone's internal memory and format it.
Internal Memory cannot be mounted as USB on the M8 and hence it cannot be formatted from within Windows. Also, no TTY solution talks to the chip afaik. So this way is closed too.
The symptoms described sound like not only the System/Data/Recovery partitions got corrupted but also bootloader to some extend.
Something has happened while your phone was booted that corrupted large portions of your NAND. This does sound like a real hardware failure like a broken RAM to me. But then again RAM would not cause (corrupted) writes to bootloader. That partition only gets overwritten during a flash process. Not from within the phone so i would have no clue how that could get corrupted.
Are you dead sure the drivers on your PC are alright? Are you 101% sure the communication doesnt work because of the phone having an issue?
I would make totally sure drivers for fastboot are ok and then try to run (just any) RUU and try to rewrite the partitions. If you can't get that done, you will have to swallow that bitter pill and send it in. Well i would anyway. No idea what else you could try.
raphi809 said:
I need help you guys or I'm really screwed . My phone had been working perfectly fine on a rom that I had been running for a month, when out of nowhere I had a random reboot, don't know what could have caused it because I was just checking my messages on the facebook app, but ever since then my phone would not get past the boot screen, to make matters worse I could not get the phone to go to recovery doing the whole power+vol up. Don't know what happened to twrp but it would only show up when I would turn off the phone and plug it to charge. When the charging battery pops up with the percentage if I tapped the screen and hit the power button it would flash the twrp main menu for a quick second and it would disapear. I could not interact with twrp at all. After many attempts of turning off and doing the power+vol up I got the bootloader to come up and since everything at this point had failed I picked the factory reset option from the bootloader. Now my phone will only load straight to the bootloader and nothing else. To make matters worse no fastboot commands are working aside from getvar and show devices. I can't erase cache,flash a recovery or relock the bootloader or go back to S-On which means I cant use the warranty. Tried the RUU and it say's it can't communicate with the phone. So basically i'm looking at a paper weight with a bootloader that won't take any commands and no system image. I've been looking everywhere for a solution and the closest thing I could find is flashing the expanded 1.57 firmware in http://forum.xda-developers.com/showthread.php?t=2754063 from my sdcard but the link is dead
Click to expand...
Click to collapse
AFAIK, if you can boot into the bootloader, you can still fix it with a full RUU or .zip with all the partitions. (unless you have hardware damage), because if you have corrupt partitions your phone will have a black screen and can be flashed by directly communicating with Qualcomm chip with linux(tried it once on my HTC One X, didnt work as my partition table itself was corrupt)
raphi809 said:
I need help you guys or I'm really screwed . My phone had been working perfectly fine on a rom that I had been running for a month, when out of nowhere I had a random reboot, don't know what could have caused it because I was just checking my messages on the facebook app, but ever since then my phone would not get past the boot screen, to make matters worse I could not get the phone to go to recovery doing the whole power+vol up. Don't know what happened to twrp but it would only show up when I would turn off the phone and plug it to charge. When the charging battery pops up with the percentage if I tapped the screen and hit the power button it would flash the twrp main menu for a quick second and it would disapear. I could not interact with twrp at all. After many attempts of turning off and doing the power+vol up I got the bootloader to come up and since everything at this point had failed I picked the factory reset option from the bootloader. Now my phone will only load straight to the bootloader and nothing else. To make matters worse no fastboot commands are working aside from getvar and show devices. I can't erase cache,flash a recovery or relock the bootloader or go back to S-On which means I cant use the warranty. Tried the RUU and it say's it can't communicate with the phone. So basically i'm looking at a paper weight with a bootloader that won't take any commands and no system image. I've been looking everywhere for a solution and the closest thing I could find is flashing the expanded 1.57 firmware in http://forum.xda-developers.com/showthread.php?t=2754063 from my sdcard but the link is dead
Click to expand...
Click to collapse
Don't try to s-on if your s-off. Just get phone in fastboot bootloader mode and run ruu. I've done it several times so it will connect. Just go through the ruu setup and watch it work. If u can't find ruu for latest firmware then try a older one your s-off so u shouldn't have to do anything but plug the phone in fastboot bootloader mode and run ruu.
I never even relock the bootloader when I flash ruu. And I allways flash in fastboot bootloader mode.
I hope this helps. If not I will try to help u figure it out.
Sneakyghost said:
Internal Memory cannot be mounted as USB on the M8 and hence it cannot be formatted from within Windows. Also, no TTY solution talks to the chip afaik. So this way is closed too.
The symptoms described sound like not only the System/Data/Recovery partitions got corrupted but also bootloader to some extend.
Something has happened while your phone was booted that corrupted large portions of your NAND. This does sound like a real hardware failure like a broken RAM to me. But then again RAM would not cause (corrupted) writes to bootloader. That partition only gets overwritten during a flash process. Not from within the phone so i would have no clue how that could get corrupted.
Are you dead sure the drivers on your PC are alright? Are you 101% sure the communication doesnt work because of the phone having an issue?
I would make totally sure drivers for fastboot are ok and then try to run (just any) RUU and try to rewrite the partitions. If you can't get that done, you will have to swallow that bitter pill and send it in. Well i would anyway. No idea what else you could try.
Click to expand...
Click to collapse
Where in Germany do you live, SneakyGhost? My M8 has been giving me nightmares, It is S-Off and today I changed the CID/MID to that of developer edition and installed the relevant Android Marshmallow firmware.zip and then ran the MM RUU from HTC Dev page. No matter what ROM I tried on SuperCID or even on this new MM software, many apps keep on crashing. Unfortunately this has stopped working, unfortunately that has stopped working. I have 3 other friends with M8, never has their phone seen an app crash. I have to restart the phone many times daily to get it to work for some time, while another app randomly crashes. Can you help me?
Thanks
Well if it's crashing a lot after flashing a complete RUU I'm sure the device is faulty. Maybe bad NAND or bad ram. Send it in to HTC. Don't bother setting it back S-ON cuz a.) They'll know anyway and b.) Going back S-ON is dangerous and locks you out from most repair methods you could try in case HTC won't service your device. Just saying because a lot of people seem to be thinking that going back S-ON is increasing their warranty claim chances.
Sneakyghost said:
Well if it's crashing a lot after flashing a complete RUU I'm sure the device is faulty. Maybe bad NAND or bad ram. Send it in to HTC. Don't bother setting it back S-ON cuz a.) They'll know anyway and b.) Going back S-ON is dangerous and locks you out from most repair methods you could try in case HTC won't service your device. Just saying because a lot of people seem to be thinking that going back S-ON is increasing their warranty claim chances.
Click to expand...
Click to collapse
My phone is out of warranty, will HTC entertain me? How much will thay charge for repairs? I think out of warranty repairs cost more than getting a used working phone.
harri2cool said:
My phone is out of warranty, will HTC entertain me? How much will thay charge for repairs? I think out of warranty repairs cost more than getting a used working phone.
Click to expand...
Click to collapse
Super different from country to country. HTC Germany service is worse than it ever was. They contract Regenersis since January 2015 here, same company as in the UK.
You have to keep in mind that HTC's contractors do the checking and validating of your warranty and they go by very tight rules. You can argue and escalate as much as you want, they will charge you if your local HTC is in any way similar.
Globally, HTC has worsened their service approach a lot. I'm waiting for a service/warranty decision regarding an old M7 since half a year. A mate from our team waited six months too, but for HTC to find his M9 which they lost and refused to replace. He only just got it back, unrepaired despite full warranty eligibility.
To sum it up, if your device is older than six months, don't bother. Not worth the hassle and not worth the money. HTC won't do sh!t after six months usually. And the prices, like you guessed, are a nightmare too.
If your NAND turns out to be faulty like I assume, it'll be a mainboard replacement, which equals a new phone. And THAT can be had a lot cheaper on eBay or craigslist.
Motherboard replacement is 200 USD give or take 25 on model (DNA/butterfly was $150 and a m7wlv motherboard was $175. I priced my AT&T m8 and it was $215) for the HTC service centers here in the US. I assume the EU ones are similar in price.
Before blaming hardware, have you changed mid/cid back to stock and ran an ruu to be sure it wasn't a bad flash or compatibility?
I am in a position where the phone freezes and bootloops but I can flash stuff on fastboot, so I flashed entire stock image and imma gonna RMA. Should I lock the bootloader also or send it like that? could they give problems?
Considering that you can harm your hardware modifying the ROM, overcloking,etc... I would be better to block it so they can't say that your damaged it.
Does it happens a lot?
I just sent mine in today for RMA. Fingerprint scanner gave up the ghost 10 days after Google's warranty period. Since I had to factory reset anyway I just flashed everything stock in fastboot and then locked the bootloader. I can't think of any reason not to if you're flashing stock anyway.
Paco_LUE said:
Considering that you can harm your hardware modifying the ROM, overcloking,etc... I would be better to block it so they can't say that your damaged it.
Does it happens a lot?
Click to expand...
Click to collapse
jgummeson said:
I just sent mine in today for RMA. Fingerprint scanner gave up the ghost 10 days after Google's warranty period. Since I had to factory reset anyway I just flashed everything stock in fastboot and then locked the bootloader. I can't think of any reason not to if you're flashing stock anyway.
Click to expand...
Click to collapse
The problem is that even if I flashed everything stock, if while locking it it freezes or restarts like randomly hapens and then something goes wrong, and the phone shows the red screen on bot and doesn't boot, I won't be able to do anything fron that point since I won't be able to boot to change the allow oem unlocking option in settings. And I don't know what they can say with that.
I mean, after a problem I had due to EFS corruption bug that TWRP 3.0.2-1 had, in some point I reflashed the entire rom via a total OTA, and after that, with everything stock, and the bootloader unlocked, it didn't show the orange unlocking screen, but shown the red one!!!!!! (which is something impossible to happen if we follow the diagram from google itself, but it did..), so I am not sure if even after flashing the entire stock something like this may happen .
Thanks a lot!
RusherDude said:
The problem is that even if I flashed everything stock, if while locking it it freezes or restarts like randomly hapens and then something goes wrong, and the phone shows the red screen on bot and doesn't boot, I won't be able to do anything fron that point since I won't be able to boot to change the allow oem unlocking option in settings. And I don't know what they can say with that.
I mean, after a problem I had due to EFS corruption bug that TWRP 3.0.2-1 had, in some point I reflashed the entire rom via a total OTA, and after that, with everything stock, and the bootloader unlocked, it didn't show the orange unlocking screen, but shown the red one!!!!!! (which is something impossible to happen if we follow the diagram from google itself, but it did..), so I am not sure if even after flashing the entire stock something like this may happen .
Thanks a lot!
Click to expand...
Click to collapse
Are you sure that you used a stock imagen? Original bootloader as well?
Paco_LUE said:
Are you sure that you used a stock imagen? Original bootloader as well?
Click to expand...
Click to collapse
Yep, it was after flashing an stock total OTA on stock recovery. So all partitions were signed by google, and a red warning appeared instead of the bootloader warning one, which if you follow android developers guide for booting sequence, it says that this can't happen, but it did and got me really scared lol.
Even that has bugs, and I experienced that one lol..
So, My device got bricked. I didn't do root or anything. Recently the device got Android 7.1.2 update so I started the installation via OTA but (I DONT KNOW WHY) something gone wrong and the device gone into bootloop. My device was fully stock and had a locked bootloader but the device was still in 7.1.1 so I downloaded the 7.1.2 Update from the Google Developer page and sideloaded via ADB. The device finally rebooted into Home screen. So I was setting it up but suddenly it hanged and rebooted and the device was boot looped again but now its on a different case. Before, I was able to get the device back by Sideloading via ADB in recovery mode. But now when I tried to go into recovery mode the recovery mode DOESN'T EVEN APPEAR. It goes straight into the Google logo and goes to bootloop. Now I can't even access the recovery mode to sideload.
Please someone help
Dipto509 said:
So, My device got bricked. I didn't do root or anything. Recently the device got Android 7.1.2 update so I started the installation via OTA but (I DONT KNOW WHY) something gone wrong and the device gone into bootloop. My device was fully stock and had a locked bootloader but the device was still in 7.1.1 so I downloaded the 7.1.2 Update from the Google Developer page and sideloaded via ADB. The device finally rebooted into Home screen. So I was setting it up but suddenly it hanged and rebooted and the device was boot looped again but now its on a different case. Before, I was able to get the device back by Sideloading via ADB in recovery mode. But now when I tried to go into recovery mode the recovery mode DOESN'T EVEN APPEAR. It goes straight into the Google logo and goes to bootloop. Now I can't even access the recovery mode to sideload.
Please someone help
Click to expand...
Click to collapse
I believe you have the infamous bootloop issue.
Try to unlock bootloader if you can and flash everything manually. If that does not help, claim warranty or approach the place you purchased the device.
Dipto509 said:
So, My device got bricked. I didn't do root or anything. Recently the device got Android 7.1.2 update so I started the installation via OTA but (I DONT KNOW WHY) something gone wrong and the device gone into bootloop. My device was fully stock and had a locked bootloader but the device was still in 7.1.1 so I downloaded the 7.1.2 Update from the Google Developer page and sideloaded via ADB. The device finally rebooted into Home screen. So I was setting it up but suddenly it hanged and rebooted and the device was boot looped again but now its on a different case. Before, I was able to get the device back by Sideloading via ADB in recovery mode. But now when I tried to go into recovery mode the recovery mode DOESN'T EVEN APPEAR. It goes straight into the Google logo and goes to bootloop. Now I can't even access the recovery mode to sideload.
Please someone help
Click to expand...
Click to collapse
How did you manage to sideload without unlocking the bootloader?
Did you try just holding power and volume down while it was off until it booted and entered fastboot mode?
If you enter fastboot mode, use the arrow keys and power button to enter recovery mode.
ADB
Omnitrix4m3 said:
How did you manage to sideload without unlocking the bootloader?
Did you try just holding power and volume down while it was off until it booted and entered fastboot mode?
If you enter fastboot mode, use the arrow keys and power button to enter recovery mode.
Click to expand...
Click to collapse
I sideloaded via ADB in the recovery. But now the recovery wont even showing
indian84 said:
I believe you have the infamous bootloop issue.
Try to unlock bootloader if you can and flash everything manually. If that does not help, claim warranty or approach the place you purchased the device.
Click to expand...
Click to collapse
Ok the device suddenly boot up. I acted fast and unlocked the bootloader. But when everything is going fine. THE DEVICE BOOTLOOPED AGAIN. But now my bootloader is unlocked. So I flashed 6.0.1 it booted up and again bootlooped :crying:
Same here.
Are you part of the Beta program? Because I am, and after the latest "June 2017" update I suddenly started to have bootloops.
I can only reach bootloader but Recovery isn't starting at all, it just reboot and get into the loop again.
I've tried with the Nexus Root Toolkit, but the phone always get lost after the first reboot the toolkit requests to the device.
Any help here? It NEVER had any issues like that one, I've heard LG claimed it to be hardware related, but I got it after a software update.
This sounds like the infamous bootloop that many other people have encountered with the 5x. It is a problem with the actual hardware and isn't really permanently fixable by messing with the software. If your device is still under warranty, contact LG and they might be able to repair it. I had the infamous bootloop and they replaced the main board (free with warranty).
iSimon said:
Same here.
Are you part of the Beta program? Because I am, and after the latest "June 2017" update I suddenly started to have bootloops.
I can only reach bootloader but Recovery isn't starting at all, it just reboot and get into the loop again.
I've tried with the Nexus Root Toolkit, but the phone always get lost after the first reboot the toolkit requests to the device.
Any help here? It NEVER had any issues like that one, I've heard LG claimed it to be hardware related, but I got it after a software update.
Click to expand...
Click to collapse
LG never claimed it was a hardware issue for the 5X officially. Though due to some lawsuits they are extending the warranty on a case by case basis. The did acknowledge a hardware issue for the G4, which started production around the same time as the 5X.
What seems to happen is the later OS updates expose a hardware issue. Maybe by running a bit hotter. Some people, like me, had slightly reduced battery life after 7.1.2, which means the phone was drawing more power and heating up slightly more than before. My phone was on 7.1.2 for about 2 weeks before it just died while I was using it. Didn't seem to be a bootloop issue at first, but after fiddling around with it, and trying to fix it, that's what it ended up doing. Mine would never get into recovery either, until I used a hair dryer to heat the CPU on the motherboard since I didn't have a heat gun. I managed to reinstall the OS, but it took a heat gun to actually to get it to boot again. However, it lasted 9 hours then started bootlooping.
synesthete said:
This sounds like the infamous bootloop that many other people have encountered with the 5x. It is a problem with the actual hardware and isn't really permanently fixable by messing with the software. If your device is still under warranty, contact LG and they might be able to repair it. I had the infamous bootloop and they replaced the main board (free with warranty).
Click to expand...
Click to collapse
well I guess if it has been rooted ever then that voids any warranty. [excuse my language] god ****ing dammit then it's not fixable, christ LG are ****s.
aerolock said:
well I guess if it has been rooted ever then that voids any warranty. [excuse my language] god ****ing dammit then it's not fixable, christ LG are ****s.
Click to expand...
Click to collapse
I had mine fixed for free under warranty, so you should too, as long as it doesn't have significant other damage from drops or water, etc. I had rooted, unlocked and flashed many times. I did send it in stock, though, by flashing the stock factory images (mainly to clear personal data). I don't know what the official rules are about rooting and warranties, but I think that usually the Nexus phones allow you to unlock the bootloader and flash third party software without completely voiding the warranty. They are partly made as affordable developer units, anyway. Obviously, if you brick the phone by doing that stuff it is your fault, but if it is due to a defective part in your device, then they should be responsible to fix it. Even in the past I have been able to get an HTC phone repaired that was fully rooted/unlocked, because it had nothing to do with the hardware issue. Even if they say that your warranty is voided in the fine print from unlocking, sometimes companies will do the right thing and remedy issues that they are at fault for. Contact them, be polite, explain the problem/symptoms and ask if there is something they can do to help. When I contacted LG on their web chat system, I basically told them that the symptoms were most likely caused by a hardware issue and it seemed that the flash chip was failing. I told them that Google recognized the issue and has been refunding customers with the problem. I asked LG if they could repair, replace or refund my phone. The process went as smoothly as it could have gone for a situation like that (Other than unrelated issues with Fedex).
I would recommend just contacting LG, if you device is otherwise in good condition (aside from the bootloop). It can't hurt to try. Just know that the process of shipping it out, repairing, and shipping back might take about a week. Good Luck!
Ok, so when I went to the store I bought it from I said it was the nexus 5x bootloop issue thats with the hardware, then he asked me if I had done anything to the phone like rooting and I said I had rooted it once then removed the root, all he basically said then was dont waste our time asshole go somewhere else, so the previous root is the reason I can't get it fixed. But are you saying that if I call LG and dont mention anything about root then they'll fix it if I send it in? Luckily I found a spare phone so Im not handicapped but I love my 5x.
aerolock said:
Ok, so when I went to the store I bought it from I said it was the nexus 5x bootloop issue thats with the hardware, then he asked me if I had done anything to the phone like rooting and I said I had rooted it once then removed the root, all he basically said then was dont waste our time asshole go somewhere else, so the previous root is the reason I can't get it fixed. But are you saying that if I call LG and dont mention anything about root then they'll fix it if I send it in? Luckily I found a spare phone so Im not handicapped but I love my 5x.
Click to expand...
Click to collapse
I bought mine brand new on eBay. I rooted, Rommed, and otherwise tinkered with it unapologetically then ran into this bootloop issue almost a year later. I was able to contact LG support, send them a copy of my invoice from eBay showing that it was bought new and the date. I sent it off and they fixed it for free (replaced the main board) under warranty. Just go through LG support and they will almost certainly get you taken care of. It took a little over a week, but it sounds like you have a phone you can use during that time.
I purchased a 5x through Amazon over year ago and it is now bootlooping. I have tried all known fixes. I am in the US and I purchased the international version unknowingly. The LG US support site does not recognize my H791 version and I doubt that I can send it overseas. Am I out of luck getting this phone fixed?
Sent from my Nexus 6P using XDA-Developers Legacy app