[Q] Fire TV CEC error with Sony Bravia TV - Fire TV Q&A, Help & Troubleshooting

My Fire TV is causing some problems with my Sony Bravia TV connected to my amplifier (Onkyo).
My amp is connected to my Sony TV via HDMI and my other devices including the Fire TV are connected to the amp.
The TV detects that I have an external amp connected and routes all the audio through that and I can control my Fire TV using my Sony TV remote.
Occasionally I get an error on my TV which says "TV speakers active due to audio communication failure", at which point the audio comes from TV and amp, and the TV can't detect any of my other devices (PS3 etc). I also lose the ability to control other devices with the TV remote.
If I unplug the Fire TV HDMI cable then my TV suddenly reconnects with the amplifier. Connecting the Fire TV again breaks the connection and I get the error message from the TV again.
If I unplug the power from the Fire TV then it works ok again for a few hours, maybe a couple of days at most.
So the Fire TV is somehow breaking/confusing the CEC between TV and amp.
I can't really pinpoint the exact operation that causes it.
I've tried a different HDMI cable and tried a different HDMI port on the amp.
Is anyone else experiencing this problem?
I don't know if I have a faulty Fire TV, seems odd that it works for a while then breaks.
A reboot fixes for a while so maybe it's a software issue, if so I'd imagine others are having the same problem but a search turns up nothing.

helicon9 said:
My Fire TV is causing some problems with my Sony Bravia TV connected to my amplifier (Onkyo).
My amp is connected to my Sony TV via HDMI and my other devices including the Fire TV are connected to the amp.
The TV detects that I have an external amp connected and routes all the audio through that and I can control my Fire TV using my Sony TV remote.
Occasionally I get an error on my TV which says "TV speakers active due to audio communication failure", at which point the audio comes from TV and amp, and the TV can't detect any of my other devices (PS3 etc). I also lose the ability to control other devices with the TV remote.
If I unplug the Fire TV HDMI cable then my TV suddenly reconnects with the amplifier. Connecting the Fire TV again breaks the connection and I get the error message from the TV again.
If I unplug the power from the Fire TV then it works ok again for a few hours, maybe a couple of days at most.
So the Fire TV is somehow breaking/confusing the CEC between TV and amp.
I can't really pinpoint the exact operation that causes it.
I've tried a different HDMI cable and tried a different HDMI port on the amp.
Is anyone else experiencing this problem?
I don't know if I have a faulty Fire TV, seems odd that it works for a while then breaks.
A reboot fixes for a while so maybe it's a software issue, if so I'd imagine others are having the same problem but a search turns up nothing.
Click to expand...
Click to collapse
Hi,
I have the same problem (Sony Bravia TV connected to Onkyo TX-NR809). A call on Amazon ist standing still since any weeks. My personal solution is a CEC Less HDMI-Adapter to block the CEC signals from the Fire TV. A big drawback is, that the amplifier now not automatic switch the input source, but I can life with them.
I hope, it's a possible solution for you.
FL

same Problem with Samsung F6500
I experienced the same with aftv on my Yamaha receiver. It happens that no device either connected directly to my tv nor my receiver gets recognized by the tv cec as long the aftv is connected. Rebooting aftv solves the problem until the next time.

Similar problem here, onkyo tx-nr626, lg tv and a ps3.. if the firetv is plugged in, i cant control the ps3 over the cec from the receiver.. I tried a few cables, and its always the same behavior, firetv connected to the onkyo, cec (or RIHD on onkyo) is broken for all other devices..
restarting the firetv helps, thanks for this tip

Related

[Q] Fire TV Stick switches to wrong HDMI on its own

When I first got the stick I connected it to HDMI-1 on my Panasonic Plasma to do some testing, I later permanently moved it to one of the HDMI ports on my Pioneer receiver. The receiver connects to the TV via HDMI-2 where ARC is. The problem is that when I switch the receiver to the Fire TV input the TV automatically gets switched to HDMI-1 where nothing is connected, this also happens when FireTV gets out of sleep mode. I have to switch the TV back to HDMI-2. I am assuming that the FireTV is doing this via CEC. I have a Chromecast, Roku, SageTV and a PC connected to the receiver and none of them exhibit this behavior.
I rebooted multiple times but id does not help. I can disable CEC on the TV or Receiver but then I loose ARC so that is not an option. Any ideas on how to fix this?
farfromuman said:
When I first got the stick I connected it to HDMI-1 on my Panasonic Plasma to do some testing, I later permanently moved it to one of the HDMI ports on my Pioneer receiver. The receiver connects to the TV via HDMI-2 where ARC is. The problem is that when I switch the receiver to the Fire TV input the TV automatically gets switched to HDMI-1 where nothing is connected, this also happens when FireTV gets out of sleep mode. I have to switch the TV back to HDMI-2. I am assuming that the FireTV is doing this via CEC. I have a Chromecast, Roku, SageTV and a PC connected to the receiver and none of them exhibit this behavior.
I rebooted multiple times but id does not help. I can disable CEC on the TV or Receiver but then I loose ARC so that is not an option. Any ideas on how to fix this?
Click to expand...
Click to collapse
There is a way to disable cec on rooted firetv’s but the easier way to fix this is to completely shut down the whole setup and hopefully the firetv will resync back to the correct input.
navigates said:
There is a way to disable cec on rooted firetv’s but the easier way to fix this is to completely shut down the whole setup and hopefully the firetv will resync back to the correct input.
Click to expand...
Click to collapse
Unplugged everything and it seemed to be fixed but the next day it is back to switching my TV to HDMI 1 on its own.
farfromuman said:
Unplugged everything and it seemed to be fixed but the next day it is back to switching my TV to HDMI 1 on its own.
Click to expand...
Click to collapse
Probably more of an issue with your tv .. possibly receiver. Is there a firmware update for your tv?
cec less adaptor
i had conflict on my Samsung tv with other cec devices and the best way around it i got a cec less adaptor for the hdmi cable plugged into the AFTV this stops the AFTV conflicting with your other devices as thats what it sounds like it is doing like mine was
only downside it will not auto channel switch when waking AFTV from sleep
HeXDeMoN said:
Probably more of an issue with your tv .. possibly receiver. Is there a firmware update for your tv?
Click to expand...
Click to collapse
since the firetv likes to go back to hdmi1. why not switch your hdmi's to give it input 1?
navigates said:
since the firetv likes to go back to hdmi1. why not switch your hdmi's to give it input 1?
Click to expand...
Click to collapse
Yes that would seem logical but the ARC is on HDMI2 so I would have to run an additional cable back to the Receiver. I switched to the FireTV Box and it works fine without interfering with my TV's HDMI inputs. The stick will go to the second TV in the house and if it has an issue there I will do a full reset.
Similar issue here with receiver (Denon X2000) switching to TV input (Samsung UN60F6350) in 1-2 seconds after I manually switch the input to Fire TV (box, not stick). This behavior developed over past 1-2 weeks or so, before I've been using Fire TV with no issues.
After setting HDMI control to "OFF" in receiver's Video settings it stopped switching, so my theory is that somehow my "smart" TV sends activation signal to the receiver and makes it switch. This is similar to any HDMI device starting to play, except in this case looks like TV keeps sending that signal constantly.
A quick fix, but annoying, is to just unplug the HDMI cable from the Fire TV box or Fire stick. I have had these devices for a long time and never had a problem until a few months ago. It is annoying! Every (about 30 minutes...almost like it was on a timer of sorts) time I am watching my DirecTV cable box HDMI input, it will just switch to the HDMI input that the Fire TV box (or Fire TV stick) is on. SO it has to be something that the Amazon box is sending out through the HDMI cable to the TV that causes the HDMI input to change. AMAZON needs to send out an update that eliminates that problem because it HAS TO BE in their software coding. As BIG of a problem as this is, you would think that they would have fixed this already. There are many other streaming boxes out there now that are much better, cheaper, and do not have issues like this. They stand to lose a ton of future dollars if they don't fix this problem. I have invested in 6 boxes for the 6 TV's in my home. They need to do something about this!!

Music Playback without TV

Hi,
I like to use my Fire TV Stick for music playback (with kodi) without my tv being turned on.
Basically everything works fine (kodi works, remote control via android app works) but as soon as I turn of the tv, audio output also stops...
My Fire TV Stick is connected via HDMI to my A/V Receiver, the A/V Receiver is connected via HDMI to my TV.
Music playback from a rasberry pi works fine with TV turned off (same setup)
Any idea on this?
topaza said:
Hi,
I like to use my Fire TV Stick for music playback (with kodi) without my tv being turned on.
Basically everything works fine (kodi works, remote control via android app works) but as soon as I turn of the tv, audio output also stops...
My Fire TV Stick is connected via HDMI to my A/V Receiver, the A/V Receiver is connected via HDMI to my TV.
Music playback from a rasberry pi works fine with TV turned off (same setup)
Any idea on this?
Click to expand...
Click to collapse
My Fire TV is the same way. Turn the TV off, and the my audio receiver doesn't get sound anymore.
Possible if you use the digital audio connector it will still play. My audio receiver is way too old for that.
nyder said:
My Fire TV is the same way. Turn the TV off, and the my audio receiver doesn't get sound anymore.
Click to expand...
Click to collapse
Check your power configuration in the HDMI settings of the receiver. Mine (Denon) works fine after turning off the TV, but I disabled any power management via HDMI.

FTV1 audio via S/PDIF distorted when no active HDMI device is or was connected

My Fire TV gen1 can't be used in headless mode. It is connected to my beamer via HDMI and to my receiver via S/PDIF. The sound is heavily distorted when no HDMI device is connected or when the device is in standby. When I turn my beamer on, the sound is restored to normal immediately and stays that way even if the beamer is switched off again up to the next power cycle/reboot of the FTV. Did anyone observe similar behavior and has any idea for a fix? I already tried all available sound settings in the Fire TV, unfortunately.
Well, just for your information or if anyone encounters a similar problem: it does not work. The box needs an HDMI handshake or most likely an identified display once after reboot to play music. It is the same with the Fire TV 2. A HDMI-to S/PDIF converter or a switch do not seem to provide a solution. My workaround: the box is not disconnected from power and thus not rebooted when my other equipment is powered down. Works like a charm but wastes ~26 kW of power per year.

Fire Stick overpowering other inputs connected to Samsung Smart TV

I hooked up the Fire Stick to my Samsung 60" smart tv today. The stick works fine, but it "overpowers" anything else connected to the TV (cable, dvd player). In other words, I'll turn the TV on to watch cable, which will show up for about a half-minute, and then the HDMI signal that the Fire Stick is connected to will take over. I can reconnect to cable by using the Source button to go back to HDMI 1 (which is the cable connection) and it will hold. Turn the set off and back on, and it does the same thing. I have tried connecting the Stick to a different HDMI port and it does the same thing. Perhaps the fact that the cable box is wireless has something to do with it (AT&T-Uverse)?
Does your TV have HDMI-CEC? If so, try disabling HDMI-CEC on the Fire TV Stick's port or try disabling HDMI-CEC all together.

Fire tv 1 problem with optical and hdmi

Hello folks. Hope someone with more knowledge will read this and be able to help me.
I have aftv 1 connected to a sharp TV via hdmi cable (hdmi 3 input on TV) and via optical to a Philips sound bar. I have two small dogs and like to leave a radio station on for them when i am away. The problem is that when i turn off the TV, the audio to the sound bar starts breaking up. The only solution that i have found so far is to change the hdmi input on the TV and turn the TV off. It seems that the aftv 1 senses the hdmi cable and tries to send the audio to the TV even when it's turned off. Does anyone have a solution to this or a similar experience. As far as i know the aftv 1 ui does not have an option to choose which output ( hdmi or optical) carries the audio.
I'm not 100% certain, but your issue may be caused by the fact that the Fire TV basically becomes unusable if not connected to an HDMI device which support HDCP. If the TV is off, the Fire TV may be sensing that no HDMI connection is present (and therefore no HDCP) and disables all output, including audio. Not certain if this would work, but does your soundbar have HDMI input and passthrough? If so, try plugging the Fire TV into the soundbar and then the HDMI out from the soundbar to your TV.
Thank you for the reply
Unfortunately only hdmi output on the sound bar. No hdmi input.
My aftv1 has kodi playing music over digital optical out, regardless if connected to "an HDMI device which support HDCP " or NOT connected to anything over hdmi.
Thank you for your response
I am not trying to make kodi work. I use iHearT radio app and that's where the problem is.

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