Cannot connect to WiFi - AT&T Samsung Galaxy Note 4

Is anyone else having issues connecting to wifi? When I try to connect to wifi at my house, I get a pop-up error saying "AP currently not in use. Internet connection slow." If I click retry, it comes up again. If I click cancel, it says "Failed to obtain IP" and is not connected.
I have tried restarting my model/router with no luck. My Note 3, laptop, and other devices have no problem connecting to this wifi network...

I had a problem with wifi,but sounds different then your issue.Mine would just disable after obtaining ip.Samsung rep at best buy reflashed phone.That saved all data and apps.AND,it fixed wifi.If you can't work thru your issue,go to best buy or att store and get it reflashed.Cant hurt.
Good luck.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app

OK, so went to the ATT store today and they reflashed my phone. Got home just now and tried to connect to wifi, same issue
Is anyone else having this problem?

Fixed it.
SOLUTION: I changed my router encryption type from WEP to WPA and now it works no problem

Try rebooting your router, I had the same issue the first day I got mine and a reboot fixed it.

zaures said:
Try rebooting your router, I had the same issue the first day I got mine and a reboot fixed it.
Click to expand...
Click to collapse
GReddySetGO said:
I have tried restarting my model/router with no luck. My Note 3, laptop, and other devices have no problem connecting to this wifi network...
Click to expand...
Click to collapse
This is a forum, please read. At the very least, read the OP if you're going to post something....
Anyway, already solved.

GReddySetGO said:
Fixed it.
SOLUTION: I changed my router encryption type from WEP to WPA and now it works no problem
Click to expand...
Click to collapse
Your neighbors are going to be pissed. They can't steal your wireless any more.
Seriously... You did yourself a favor... WEP = ROFL stupidity for wireless networks.
-----
Sent with my Galaxy Note 4

GReddySetGO said:
Fixed it.
SOLUTION: I changed my router encryption type from WEP to WPA and now it works no problem
Click to expand...
Click to collapse
No go for me I just Got my N4 from Verizon last monday and having the same issue u had. I changed my encryption from wep to wap and still same problem. Ima go to a verizon store and see if the "reflash" the phone like some suggest here. Might help my problem

Hi all,
I also experience the same issue from time to time. I have this happen on both my home network (WPA2-Personal) and work (WPA2-Enterprise). My fix is to either reboot the phone or activate Airplane Mode for about 20 seconds and then disable Airplane Mode. After doing that, wifi picks right up for me. YMMV.
I can try to get the exact error log messages from our networking technician at work if it would be helpful to anyone.
Out of curiosity, do any of you have other peripherals connected at the time you experience the issue (Pebble Watch, etc.)?

Same issue
With my GN4, I can connect to my home WIFI no problem and my GF's WIFI no problem but when I go to my Dad's, I CANNOT connect to his WIFI (Netgear WTG624v3) but both of my sisters with a Samsung Tab 3 and Samsung S4 CAN connect to my Dad's WIFI. It's really aggravating. Basically, when I try to connect, it says "connecting" "saved" Then it says "scanning", and says "connecting" "saved" again and again ..... But never connects.
I have tried changing just about every WIFI setting on his router including resetting the router. Tried removing the encryption making an "Open" network and STILL can't connect... and tried every encryption type provided and still nothing. I set the dynamic address range from .4 to .254 (on router) so I could try connecting with a static address to 192.168.1.2 / .3 and still nothing. I tried removing my GN4 browser cache, and setting it to airplane mode(20 secs)... nothing.
I'm at a loss.. given that both of my sisters with two different devices can connect to my Dad's WIFI but I can't with my GN4? But I can connect my GN4 to other WIFI networks, no prob.
UPDATE: Next, I will try downgrading the firmware version on the router to an earlier version. Hopefully, that's the solution. I will report my findings here.

Downgrading or using an older Firmware version for this Netgear WTG624v3 router DID THE TRICK!
If anyone else is having the inability to log into a WIFI router, try installing an older router Firmware version. I got the idea from here:
https://discussions.apple.com/thread/4564251?start=0&tstart=0

Related

WIFI connection issue

I am unable to connect to my WIFI at home, I have tried everything I can think of, which is quite a bit. All I get is obtaining IP loop and then says poor signal and quits trying, (I have tried sitting right next to the router) My router shows that DHCP has handed the phone an IP, but the phone does not seem to take.
Tried adding a network manually
Tried advanced settings, and giving a static IP address, I can get it to show its connected but can not get any internet, data etc.
Tried the *#0011#
Tried a master reset, and tried to connect to wifi before installing anything.
I am at a loss, would not be a big deal but the 4G at home is sketchy, cuts in and out a bunch, plus for what I paid for the phone the wifi should at least work.
Tmobile tech support is not much help, neither is Samsungs.
Any help is appreciated!
boncvibe said:
I am unable to connect to my WIFI at home, I have tried everything I can think of, which is quite a bit. All I get is obtaining IP loop and then says poor signal and quits trying, (I have tried sitting right next to the router) My router shows that DHCP has handed the phone an IP, but the phone does not seem to take.
Tried adding a network manually
Tried advanced settings, and giving a static IP address, I can get it to show its connected but can not get any internet, data etc.
Tried the *#0011#
Tried a master reset, and tried to connect to wifi before installing anything.
I am at a loss, would not be a big deal but the 4G at home is sketchy, cuts in and out a bunch, plus for what I paid for the phone the wifi should at least work.
Tmobile tech support is not much help, neither is Samsungs.
Any help is appreciated!
Click to expand...
Click to collapse
Does your phone's wifi work on other networks? (Coffee shop, neighbor's, etc..)
What type of authentication is your router using? Try disabling authentication and see if it works.
What model is your router? Does it have up to date firmware?
vinvam said:
Does your phone's wifi work on other networks? (Coffee shop, neighbor's, etc..)
What type of authentication is your router using? Try disabling authentication and see if it works.
What model is your router? Does it have up to date firmware?
Click to expand...
Click to collapse
Yes it connects to my work wifi.
WPA/WPA2
Its a Belkin router, not sure of the model off the top of my head, I know its somewhat newer cause it has the N protocol.
I would really suspect the router if I did not have other devices that work fine on the network, 2 kindle fires, 3 laptops, 1 S,Captive, Wii, and Xbox, and my Vibrant worked fine till I got this phone. Not everything is on at the same time, but I am sure that would not matter cause I have never had an issue when it all was connected at the same time.
Have you flashed a kernel lately? I have issues connecting to my router flashing some kernels. Just a thought.
Sent from my SGH-T999 using xda premium
Or if you are on a custom rom, reflash the same rom again.
Sent from my SGH-T999 using xda app-developers app
same issue
I have the same issue, but my Wifi wont connect to any network and actually show throughput if I set the wifi power **** to off with the *#0011# menu.
I was stuck on stock roms because akop based (cmx) dont have that service menu.
I recently flashed to Uvalh2 stock rooted and the wifi works as it should for the 1st time ever. I flashed back to ulvem and it needs the 0011 **** again...
my home router is also a belkin with b/g/n, but my wifi never worked anywhere without the menu trick;
ANY help to troubleshoot if this is radio/kernel/rom based or what setting the menu changes so we can possibly set it manually in terminal..
thanks for this thread
Best I can think of real quick is to try different kernels and modems. (Check out the Modem Flasher in dev, makes it really easy)
Sent from my SGH-T999 using xda app-developers app
Just hate the fact I have to try other kernels and modems after paying an arm and a leg for this phone, should not have to.
And seeing I have never done that before it makes me heisatate even more, I am sure I can do it, just that whole what it.
I just dont get why if I give the phone a static IP then it will connect, but can not move data, I went to the *#0011# and was able to ping the router and laptop on the network etc. I am at a loss
Anyone have any other suggestions on this issue???
You're on the stock 4.0.4?
psykhotic said:
You're on the stock 4.0.4?
Click to expand...
Click to collapse
Yes I'm on 4.0.4 no root or anything.
Baseband ver. UVLH2
Anyone out there have any more Ideas? I was hoping JB might have fixed it, but it did not.

Galaxy Note 2 Wifi issue

This is pretty strange so I thought I'd check here with people.
I got my new Sprint Note 2 today. When I was at home it connected to my wifi network and worked fine. When I got to work I connected it to our wifi network and the internet won't work. If I turn off wifi internet comes back.
Here's the kicker, I have my old iPhone right next to it connected to the work wifi network and it is connected fine to the internet. This is definitely going through wifi as I no longer have a data plan on that phone.
I checked with our IT admin who said that there is no need to "accept" a device on our wifi network. He also rebooted the network for good measure. After both phones lost the network (from the reboot) and reconnected the same thing happened. No internet from my Note but internet works fine on the iPhone. Restarting my Note doesn't fix the problem.
Any ideas? Thanks.
I have the same problem. Need help too.
Sent from my GT-N7100 using xda app-developers app
ks-man said:
This is pretty strange so I thought I'd check here with people.
I got my new Sprint Note 2 today. When I was at home it connected to my wifi network and worked fine. When I got to work I connected it to our wifi network and the internet won't work. If I turn off wifi internet comes back.
Here's the kicker, I have my old iPhone right next to it connected to the work wifi network and it is connected fine to the internet. This is definitely going through wifi as I no longer have a data plan on that phone.
I checked with our IT admin who said that there is no need to "accept" a device on our wifi network. He also rebooted the network for good measure. After both phones lost the network (from the reboot) and reconnected the same thing happened. No internet from my Note but internet works fine on the iPhone. Restarting my Note doesn't fix the problem.
Any ideas? Thanks.
Click to expand...
Click to collapse
Is the wi-fi sleep mode on?
Very odd. I've had no such problem at home,work or university
Sent from my GT-N7100 using xda premium
My network admin created a second wifi network to connect to (I guess our router supported it) and when I connected to the new one I got internet.
If it helps others try and solve the issue he tried pinging the IP address that my phone was using and said that he could only send information but not get anything back.
ks-man said:
This is pretty strange so I thought I'd check here with people.
I got my new Sprint Note 2 today. When I was at home it connected to my wifi network and worked fine. When I got to work I connected it to our wifi network and the internet won't work. If I turn off wifi internet comes back.
Here's the kicker, I have my old iPhone right next to it connected to the work wifi network and it is connected fine to the internet. This is definitely going through wifi as I no longer have a data plan on that phone.
I checked with our IT admin who said that there is no need to "accept" a device on our wifi network. He also rebooted the network for good measure. After both phones lost the network (from the reboot) and reconnected the same thing happened. No internet from my Note but internet works fine on the iPhone. Restarting my Note doesn't fix the problem.
Any ideas? Thanks.
Click to expand...
Click to collapse
Try changing your wifi channel config in the router.
Hi, I've got the International version N7100 and experiencing weird wifi problem. I have tried to reset my wifi router and use static IP but it doesn't solve the problem. Btw, the problem is whenever I connect my Note 2 to wifi it would lose connection after a while then messes my router and connection of my PC to router as well. Never had this issue until I brought the Note 2 home a week ago. I had to restart my router and turn off my wifi on Note 2 for everything else to work. My iPad, iPhone and PC are all doing fine when Note 2's wifi is off.
I used to have terrible problems with my Virgin Superhub which all went away when I changed the security settings to WEP hexidecimal from WPA2-PSK (AES). Laptops and phones would have intermittent connections all the time which a reboot or channel change would sort out but only temporarily. Give it a whirl.
Sent from my GT-N7100 using xda app-developers app
I've been experiencing the same problem. It's especially annoying when I try to download big size apps on Google Play ( > 1 gb) because it will stop any moment and i will have to re-download it over and over again. It never happens when I connect to school wifi but it just happens when I connect to my wifi at home. Weird. Nothing is wrong with my wifi at all because my other computer is always connected 24/7 without any problem.
I have a similar problem on Omega Ron v5.0 with latest Andrei kernel. The phone gets stuck sometimes in getting IP address part or have disconnects. It's annoying.
Regards
GT-N7100 cihazımdan Tapatalk 2 ile gönderildi
quick reset of router and modem does wonders!
boodies said:
quick reset of router and modem does wonders!
Click to expand...
Click to collapse
Afraid not.
I did that after other efforts failed but still have to go through same issue every now and then. This is not a permanent problem but something that occurs at least once a day for me.
Also having Wifi issues with GN2 from Sprint
I got the GN2 on it's release date (this past Thursday) through Sprint. Got it home got set up, connected...everything worked beautifully.
After a couple of hours, downloading apps etc. I noticed it had stalled. Turned off WiFI and used the network to finish. Turned back on WiFi and Voila, action again, but a few hours later it stalled.
I first made sure all of my settings were in agreement. No sleep mode or anything like that was enabled. No power saver either.
Couple hours goes by, WiFi connectivity stalls (even though it shows a full signal) I contacted TWC and made sure it wasn't the modem/router. I changed the wifi channel, tinked with the bandwidth... everything worked...an hour later it stalled. Called Sprint they said I had a dud, took it back, exchanged it, got the new one... SAME ISSUES. YEsterday I connected to my Church network HOPING it was an issue at home, but not so. After an hour on the network it stalled.
Contacted Samsung today and they have had no complaints according to them so i said I'm happy to be the first... If anyone finds a fix please let me know.
PD
PastorDroid said:
Contacted Samsung today and they have had no complaints according to them so i said I'm happy to be the first... If anyone finds a fix please let me know.
PD
Click to expand...
Click to collapse
Do you have any solution yet? I have the same issues with 2 different networks. I already contacted Samsung, but they only say I should do a reset of my device and read the setup instuctions for wifi. I'm still in contact with Samsung and hardly try to get a solution.
Stay tuned, I'll post any news I can get.
jetsetwilly said:
I used to have terrible problems with my Virgin Superhub which all went away when I changed the security settings to WEP hexidecimal from WPA2-PSK (AES). Laptops and phones would have intermittent connections all the time which a reboot or channel change would sort out but only temporarily. Give it a whirl.
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
I'd prefer it to work with the stronger encryption of WPA2 rather than WEP.
OP: it will be great if you could add a poll to the thread as that way we can see whats the percentage of users are experiencing this issue,
Thanks
Sent from my GT-I9300 using xda premium
ks-man said:
This is pretty strange so I thought I'd check here with people.
I got my new Sprint Note 2 today. When I was at home it connected to my wifi network and worked fine. When I got to work I connected it to our wifi network and the internet won't work. If I turn off wifi internet comes back.
Here's the kicker, I have my old iPhone right next to it connected to the work wifi network and it is connected fine to the internet. This is definitely going through wifi as I no longer have a data plan on that phone.
I checked with our IT admin who said that there is no need to "accept" a device on our wifi network. He also rebooted the network for good measure. After both phones lost the network (from the reboot) and reconnected the same thing happened. No internet from my Note but internet works fine on the iPhone. Restarting my Note doesn't fix the problem.
Any ideas? Thanks.
Click to expand...
Click to collapse
I had this issue with my S3, but never with the Note 2. What i did in that instance was reinstall the OS and that seemed to have fixed the issue. Hope this helps!
Sent from my iPad using Tapatalk HD
Same issue here. Connect wifi and I'm able to hold connection for as little as minutes at times. Turn back on 4G and I'm fine. If I re enable wifi straight after it works intermittently. This is true of both my home and office wifi. So I'm lead to believe it's the phone.
Hi,
Almost the same thing here. everytime I go out of my home and comeback the wifi network seems to work but no internet access. I have to stop and restart wifi then it works.
very strange issue. ok I have a work around but I'm going to open a ticket to Samsung.
Same issue - connects for about 30 seconds
I've tried on different routers. Other devices (iphone, ipad, S3, etc.) all work fine. Sees the wifi network. connects, then disconnects and TURNS OFF WIFI. I can't figure out how to go to service mode to see if this is a timer issue. I've tried on both G and N networks. using a verizon fios, actionteck router (and netgear). Also, will not remember the password credentials. tried router reboot and fidling, etc. Driving me nuts. any suggestions ???

[Q] Wifi doesn't work

Hi there,
Today I recognized that my wifi doesn't work. I can switch it on an there is also a massage that there is a wifi network available in the notification center. But if i open settings/wifi the phone writes no wifi networkes available.
My Z1c is rooted (KK .757) and locked bootloader.
Has anybody a idea how I can solve this problem?
mikk_11 said:
Hi there,
Today I recognized that my wifi doesn't work. I can switch it on an there is also a massage that there is a wifi network available in the notification center. But if i open settings/wifi the phone writes no wifi networkes available.
My Z1c is rooted (KK .757) and locked bootloader.
Has anybody a idea how I can solve this problem?
Click to expand...
Click to collapse
This happens to me sometimes, after a restart works for me. May be next update may solve this problem
I've already restarted 3 times but doesn't help.
You can try: 1. restart your router
and 2. delete the settings for your network in your Z1C and make a new registration.
Is the problem solved?
I think no.1 will solve the problem. What a router do you? Many routers can do a automatic restart after flashing DD-WRT or Open WRT. These firmwares are available for the most routers.
greetings
What do you mean with 2.??
I've already tried to restart my router. But I'm pretty sure that the problem isn't the router because I can connect with other devices to the router.
go to settings - WLan and tap long time on your network and delete it.
It does not matter, that other devices can connect to your router.
I had the same problem with a TP-Link router after few days running. A restart helps only.
Delete the network doesn't help too.
It does not matter, that other devices can connect to your router.
I had the same problem with a TP-Link router after few days running. A restart helps only.
Click to expand...
Click to collapse
Usually I find also the wifi networks of my neighbours. But now I don't find any wifi network.
mikk_11 said:
Delete the network doesn't help too.
Usually I find also the wifi networks of my neighbours. But now I don't find any wifi network.
Click to expand...
Click to collapse
For sure you have problem with your router since low cost routers is nothing than an s***t ! I had the same trouble with an low cost router until I come back with an good Dlink DSL2740B router 5 years ago, everything working flawlesly constantly ~5 years, no wifi isues! My sugestion to you is to buy an good home router! I have plan to bye this one http://www.dlink.com/us/en/home-solutions/connect/routers/dir-880l-ac1900-wifi-router which will work for sure perfectly next 5 years (probably more)!
I've solved the problem already. The problem wasn't the router.
I had to wipe DATA and then my WIFI worked again.
Then I tried to restore a backup what I've made befor but then wifi doesn't work any more.
So there was something buggy with my DATA..

[Q] Wireless Issues with Note 4

Has anyone experienced issues with Wireless?
I will be connected to a wireless network, can disconnect and reconnect just fine, everything seems to be working, but if I open an app that is trying to load data, it does nothing, as thought I have no connection. I have tried turning it off and on, forgetting the network(s) and reconnecting and the only thing that ever fixes the issue is a restart of the phone. Once I restart it will work just fine until the next "blip" in the radio.
Thanks in advance,
Zach
Yep, I have this issue but only when connected to my WiFi extender. Connecting to the main router works fine.
Just to add info, I connect to a Samsung Verizon Extender every day since owning the Note 4 and have no issues.
I also have never had any issues like the OP mentioned. I would start looking at apps you have installed.
Remove and test and so on. I did a quick search and did not find this to be any known issue.
rusty.gh said:
Just to add info, I connect to a Samsung Verizon Extender every day since owning the Note 4 and have no issues.
I also have never had any issues like the OP mentioned. I would start looking at apps you have installed.
Remove and test and so on. I did a quick search and did not find this to be any known issue.
Click to expand...
Click to collapse
My issue exist on both me and my wife's note 4. Both exhibited this issue from the initial setup. It's unfortunate and annoying. If it weren't for the camera and s-pen I would've already gone back to my M8.
mlin said:
My issue exist on both me and my wife's note 4. Both exhibited this issue from the initial setup. It's unfortunate and annoying. If it weren't for the camera and s-pen I would've already gone back to my M8.
Click to expand...
Click to collapse
I found this, maybe it will work, sorry you are having troubles.
Problem: Wi-Fi connection
Every time a new smartphone is released there are a lot of reports about problems with connecting to Wi-Fi networks or maintaining good Wi-Fi speeds. Here’s what to try if it happens to you:
Potential solutions:
Try turning your Note 4 and your router off for a couple of minutes. Now turn them on again and retry the connection.
Take a look in Settings > Power saving and make sure that low battery life isn’t restricting your Wi-Fi.
Try forgetting the connection, choose your router in Settings > Wi-Fi and Forget. Enter the details again.
Try the free Wi-Fi Analyzer app and see if the channel you’re using is crowded. Change to another channel if it is.
Take a look at the settings on your router. Make sure that MAC filtering isn’t on, or add your Note 4’s MAC address, which you’ll find in Wi-Fi > Settings > Advanced.
Make sure that your router firmware is fully up to date.
Read more: http://www.digitaltrends.com/mobile/galaxy-note-4-problems/11/#ixzz3LKnOnxM8
Follow us: @digitaltrends on Twitter | digitaltrendsftw on Facebook
None of these work. Restarting the phone always works.
rusty.gh said:
I found this, maybe it will work, sorry you are having troubles.
Problem: Wi-Fi connection
Every time a new smartphone is released there are a lot of reports about problems with connecting to Wi-Fi networks or maintaining good Wi-Fi speeds. Here’s what to try if it happens to you:
Potential solutions:
Try turning your Note 4 and your router off for a couple of minutes. Now turn them on again and retry the connection.
Take a look in Settings > Power saving and make sure that low battery life isn’t restricting your Wi-Fi.
Try forgetting the connection, choose your router in Settings > Wi-Fi and Forget. Enter the details again.
Try the free Wi-Fi Analyzer app and see if the channel you’re using is crowded. Change to another channel if it is.
Take a look at the settings on your router. Make sure that MAC filtering isn’t on, or add your Note 4’s MAC address, which you’ll find in Wi-Fi > Settings > Advanced.
Make sure that your router firmware is fully up to date.
Read more: http://www.digitaltrends.com/mobile/galaxy-note-4-problems/11/#ixzz3LKnOnxM8
Follow us: @digitaltrends on Twitter | digitaltrendsftw on Facebook
Click to expand...
Click to collapse
Thanks. Funny you should post this, I read it right after I posted here and was planning to check out the MAC filtering when I get home. Weird thing is this: My phone connects to the main router fine, with zero issues of any kind. We have a WiFi-extender by NetGear. My phone will connect to it, but will not exchange any data. My computers, HTC One, and my wife's old S5 all connected to the extender fine. Now, neither of our N4's will properly connect to it. It certainly doesn't seem like an issue with the extender, but that's not to say it isn't possible, and I sure hope that it is and not an inherent problem with the phone. Will try some troubleshooting tonight and report back.
I've run into an issue with the wifi since getting my Note 4 last Friday. The problem I am having is it will connect to my wifi network without any issues, but after a while (it could be 2~8 hours) my note4 will lose it's connection to the wifi router and not be able re-connect until I reboot the phone. I have a dual band ASUS router with the latest firmware, when the note4 craps on itself with the wifi, the wirelessG connection will keep asking for the password and come up with "authentication error" and the wirelessN connection will come up with "unable to obtain ip address"
When the note 4 has this issue, my router log shows "Dec 9 16:54:28 kernel: eth1: received packet with own address as source address", checking further into the logs on the router, this didn't start popping up until I got the note 4. I am hoping it is a software issue, Verizon did however confirm that there is an update coming out the the next few days to address a wifi performance issue...
I have other wireless devices that use both wireless G & N and don't have any issues, i've rebooted the router a few times even though that is not the problem. I even hooked up a different router to see if that would help, but the same problem is still there.
After playing around with different settings, I have yet to find a solution to this problem. Verizon support has me running the phone in safe mode to see if it's an app causing the problem.....
Are you by any chance using 5 GHz on your router? I am having issues with 5 GHz connections and no issues with 2.5.
admiral70 said:
Are you by any chance using 5 GHz on your router? I am having issues with 5 GHz connections and no issues with 2.5.
Click to expand...
Click to collapse
I've been trying both and it has the same issue with either
zmorrow80 said:
Has anyone experienced issues with Wireless?
I will be connected to a wireless network, can disconnect and reconnect just fine, everything seems to be working, but if I open an app that is trying to load data, it does nothing, as thought I have no connection. I have tried turning it off and on, forgetting the network(s) and reconnecting and the only thing that ever fixes the issue is a restart of the phone. Once I restart it will work just fine until the next "blip" in the radio.
Thanks in advance,
Zach
Click to expand...
Click to collapse
Maybe the the new update fixes this issue?
http://www.verizonwireless.com/dam/support/pdf/system_update/benefits-galaxy-note-4-12-9-14.pdf

Nexus 5X can't find any wifi network

So I bought a Nexus 5X 2 days ago. When I first started the phone it was running Android 6.0.0 and it didn't have issues. But a update for 6.0.1 showed up and I downloaded it. And then the issues came. It cannot find any wifi network... The problem isn't from my network, because every other device finds my home network and all the neighbors network, but the 5X doesn't find any... I tried factory reset, network reset, cache reset, nothing helped. I even tried Android N beta and for a moment it fixed the issue, but this morning the wifi problem occurred again. I sign out from the N beta and through Mobile network it managed to download the last stable version(that's what google is calling it) - 6.0.1 and the problem was still there.. after some restarts of the phone and some factory resets, i thought the problem was gone, because it managed to find every wifi network in the area, but after i used the phone for 25-30 minutes, the wifi problem occurred again and ever since... So, is this a common issue with the phone, or the android 6.0.1, or is my phone a defected one? Should I go to the store and ask for a replacement? Or will the next phone do the same thing ?
stormklr said:
So I bought a Nexus 5X 2 days ago. When I first started the phone it was running Android 6.0.0 and it didn't have issues. But a update for 6.0.1 showed up and I downloaded it. And then the issues came. It cannot find any wifi network... The problem isn't from my network, because every other device finds my home network and all the neighbors network, but the 5X doesn't find any... I tried factory reset, network reset, cache reset, nothing helped. I even tried Android N beta and for a moment it fixed the issue, but this morning the wifi problem occurred again. I sign out from the N beta and through Mobile network it managed to download the last stable version(that's what google is calling it) - 6.0.1 and the problem was still there.. after some restarts of the phone and some factory resets, i thought the problem was gone, because it managed to find every wifi network in the area, but after i used the phone for 25-30 minutes, the wifi problem occurred again and ever since... So, is this a common issue with the phone, or the android 6.0.1, or is my phone a defected one? Should I go to the store and ask for a replacement? Or will the next phone do the same thing ?
Click to expand...
Click to collapse
Hi something similar happened to my 5X (6.0.1). It was able to find wifi network but I was not able to use internet even-though internet was working for other devices. I have restarted phone but my phone stuck in to WIFI Obtaining IP address...
I have restarted my router and problem resolved. Happened two times. Might be some bug in software.
I'm currently facing this very same issue, no WIFI networks are showing up. I've already flashed latest N preview with same results, funny thing is that this morning was working just fine. But I had to reboot the phone and now it won't detect any WIFI Network at all.
I'm starting to think I have a failed unit, but since I'm outside the "US" I can't send it back for warranty repair. So I'll just keep it and keep restarting until it's fixed again. This is really frustrating, never happened to me with any device I owned before.
kornolio80 said:
I'm currently facing this very same issue, no WIFI networks are showing up. I've already flashed latest N preview with same results, funny thing is that this morning was working just fine. But I had to reboot the phone and now it won't detect any WIFI Network at all.
I'm starting to think I have a failed unit, but since I'm outside the "US" I can't send it back for warranty repair. So I'll just keep it and keep restarting until it's fixed again. This is really frustrating, never happened to me with any device I owned before.
Click to expand...
Click to collapse
Is it every wifi or just your wifi?
If it is just your wifi, try factory resetting your router after recording the settings, or try removing some entries that my be using NVRAM.
I've seen cases where the router runs out of NVRAM to record the DHCP entries and that causes connection issues. It doesn't show up for other devicdes because their entries are already stored in NVRAM. It is just the incremental new device you add that triggers the problem, so you naturally think the problem is with the new device since all your other devices work with the router.
my solution for wifi not found/working
i´ve upgraded from the nexus 5 to 5x.
i had a really weird issue with my wifi.
only found my wifi when i was not in airplanemode. so i read 1000 of articles about the wifi of the n5x.
just the standard blabla. so i did my own research
while my n5 and my n7 + 2 laptops had never issues my new 5x didnt find my wifi. i really thought it was an hw-issue. but it wasnt.
i am using a fritzbox router. newest update, made a reboot, rebooted phone. nothing happened.
then i checked my wifi channels, set it to manually and instantly found my wifi. i really never expected that the channel got such a big influence. may be the latest update brought a bug for the wifi channels or the hw is just not capable of some channels, dunno. but this is what helped me and it was nowhere mentioned in any forum.
tl;dr
try to change your wifi channel of the router.
edit: btw i found the 5ghz while the 2,4ghz wifi didnt work. but i wanted the 2,4ghz wifi to work because of the short range of my 5ghz wifi.
atm i am on channel 8 and i got no problems with the 2,4ghz wifi network
L-ViZ said:
edit: btw i found the 5ghz while the 2,4ghz wifi didnt work. but i wanted the 2,4ghz wifi to work because of the short range of my 5ghz wifi.
atm i am on channel 8 and i got no problems with the 2,4ghz wifi network
Click to expand...
Click to collapse
I don't know about Europe, but usually in the US we only use channels 1,6,11 to prevent overlap.
This is because there is overlap in the channels so you can't really use the in between channels due to too much interference. If you are the only wifi transmission in your area it is fine to use any channel, but if there are others and they are using standard channels for no overlap/interference and you are using in-between channels, your signals are probably going to interfere with each other.
When everyone is using the set channels, then they can negotiate properly and everything works better. With overlapping frequency bands, the negotiation doesn't work well because your signal sometimes looks like noise to the other device.
sfhub said:
Is it every wifi or just your wifi?
If it is just your wifi, try factory resetting your router after recording the settings, or try removing some entries that my be using NVRAM.
I've seen cases where the router runs out of NVRAM to record the DHCP entries and that causes connection issues. It doesn't show up for other devicdes because their entries are already stored in NVRAM. It is just the incremental new device you add that triggers the problem, so you naturally think the problem is with the new device since all your other devices work with the router.
Click to expand...
Click to collapse
Hi, thanks for your help but unfortunately it's every wifi... it just hangs on "Searching for Wi-Fi Network..." and stays there...
I already talked with LG and they asked me to send the unit for repair, but I'm no in the US anymore (I was for a short time of period and that's when I bought this phone). So that would not be an option, right now I'm only using 4G and trying to measure it, lol
Just another question, do you guys think I could use a WIFI external dongle through USB OTG? Could that be possible on the Nexus 5X?
Thanks for your help! :good::good:
---------- Post added at 12:43 PM ---------- Previous post was at 12:41 PM ----------
L-ViZ said:
i´ve upgraded from the nexus 5 to 5x.
i had a really weird issue with my wifi.
only found my wifi when i was not in airplanemode. so i read 1000 of articles about the wifi of the n5x.
just the standard blabla. so i did my own research
while my n5 and my n7 + 2 laptops had never issues my new 5x didnt find my wifi. i really thought it was an hw-issue. but it wasnt.
i am using a fritzbox router. newest update, made a reboot, rebooted phone. nothing happened.
then i checked my wifi channels, set it to manually and instantly found my wifi. i really never expected that the channel got such a big influence. may be the latest update brought a bug for the wifi channels or the hw is just not capable of some channels, dunno. but this is what helped me and it was nowhere mentioned in any forum.
tl;dr
try to change your wifi channel of the router.
edit: btw i found the 5ghz while the 2,4ghz wifi didnt work. but i wanted the 2,4ghz wifi to work because of the short range of my 5ghz wifi.
atm i am on channel 8 and i got no problems with the 2,4ghz wifi network
Click to expand...
Click to collapse
Hi, thanks for the suggestion but the problem I'm facing it's with every wifi network around, not only mine.
I guess unit is defective, but could a simple reboot trigger this kind of behavior? This is strange, never happened on any device I've owned before. :crying:

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