Audio lost until reboot - Fire TV Q&A, Help & Troubleshooting

I'm having an issue with my fireTV... Everything works perfectly, then after sitting a while with no use (overnight, during work, etc) , there's no audio output.... In any app. The only solution is to reboot and then it works fine again.... For a while. Any ideas?
A bit about my setup: It was doing this rooted running xbmc Gotham as my main media player (usually left on xbmc when not in use). Thought it might be fixed through a FW update, but didn't want to lose root, so I unlocked the bootloader, installed the latest CWM, and latest pre-rooted rom. To my surprise I turned on my tv, and there's no sound in xbmc, any other app, or any menu sounds. It's connected directly to my LG tv through HDMI. I'm at a loss here unless it's an actual defect in the firetv...

Jaydawgx7 said:
I'm having an issue with my fireTV... Everything works perfectly, then after sitting a while with no use (overnight, during work, etc) , there's no audio output.... In any app. The only solution is to reboot and then it works fine again.... For a while. Any ideas?
A bit about my setup: It was doing this rooted running xbmc Gotham as my main media player (usually left on xbmc when not in use). Thought it might be fixed through a FW update, but didn't want to lose root, so I unlocked the bootloader, installed the latest CWM, and latest pre-rooted rom. To my surprise I turned on my tv, and there's no sound in xbmc, any other app, or any menu sounds. It's connected directly to my LG tv through HDMI. I'm at a loss here unless it's an actual defect in the firetv...
Click to expand...
Click to collapse
Mine loses audio if I switch over to the fire TV input from my satellite input with the TV on. I have to turn the TV off and back on to get the audio to come back. I assume you have tried turning the TV off and back on though.
Sent from my SCH-I545 using Tapatalk

Related

[Q] AFTV & Kodi = No sound after waking up from standby

Hey everybody,
I´ve got a little problem with my AFTV (unrooted, newest Amazon Firmware and Kodi dated 23.12.2014).
I configured everything I need and tried a movie from my synology but there was only the movie and no sound.
Trying a Haddon from a local radio station it is the same problem, no sound.
The original FTV, like Instant Video, is working normally.
Do you have an idea, what I can do to get sound working with Kodi?
Thank you
Temporer
*EDIT*
Problem occurs when the AFTV wakes up from standby and affect both systems, AFTV and Kodi.
Need more detail. You don't mention what audio is contained in the file (but you mention an add-on which I'm assuming is 2-ch stereo), what audio device you are sending to (e.g. receiver, soundbar, etc.), and which method (optical or HDMI) you are using for transport.
The sound in the movie is Dolby Digital 5.1 and from the addon it is 2.0.
Sound should go directly via HDMI to the TV.
Temporer said:
The sound in the movie is Dolby Digital 5.1 and from the addon it is 2.0.
Sound should go directly via HDMI to the TV.
Click to expand...
Click to collapse
What audio output settings do you have set in Kodi?
Hi everybody,
problem has been solved by itself.
After a complete power cut, everything is working fine.
Hi everyboby,
problem is still there.
But I have some new information:
- Problem occurs, when AFTV is waking up from Standby (complete AFTV has no sound)
- when I change the resolution from automatic to 1080p 60fps or 1080p 50fps, the sound comes back.
- Changing this setting back to automatic will not cause the problem again.
Any ideas, what exactly causes the problem and how to solve it?
Thank you very much
Temporer
Hi everybody,
I just tested the AFTV with a Toshiba TV and it is working fine.
I think this must be a problem between AFTV and Philips TV.
Any ideas?
Thank you
Temporer
Temporer said:
Any ideas?
Click to expand...
Click to collapse
Do you have another HDMI cable you can try?
Not that I think it will make a difference, but how are you waking the Fire?
Hey everybody,
I just tried the cdmi cable from my PS3. Same problem.
I wakeup the fire tv with the home buttons on the remote.
Maybe firmware in the TV? How old is it? Have you ever updated the firmware?
Hello
i have the same issue -on my Philips TV Designline ?
wellersl said:
Maybe firmware in the TV? How old is it? Have you ever updated the firmware?
Click to expand...
Click to collapse
You don't happen to know more about this do you? On my newer smart tv, firmware updates are automatic. But my bedroom aftv is connected to an old-ish tv with no Ethernet*and obviously no WiFi. It does have a usb port and DVD drive. But it's 1080p, good picture and I have little need to upgrade. Except...
I have this one of a kind issue where I need to reboot about 70% of the time before I use it
with aftv. The sound cuts in & out. Reboot fixes it. I was happy when someone showed me fast reboot, an app that simulates reboots but it doesn't work for this one issue. Needs an actual reboot.
Anyway just takin a shot you or anyone might know of a website with a database of firmwares. I'm thinking if it doesn't go online the tv doesn't typically get updates but I don't know.
I have a Samsung LN46A650. To upgrade the firmware, I download it to a USB stick, plug that into the WISELINK port, and follow the menu.
For you, the first step is to determine if there *is* an update.
Post the brand and model?
I have same issue with my Samsung TV ... well it has happened 2-3 times. I fix it by turning off and on the TV.
I believe it may be related to CEC going screwy when the device goes to sleep
HeXDeMoN said:
I have same issue with my Samsung TV ... well it has happened 2-3 times. I fix it by turning off and on the TV.
I believe it may be related to CEC going screwy when the device goes to sleep
Click to expand...
Click to collapse
I didn't mean to suggest that updating my firmware had anything to do with the issue folks here are having. I don't have the issue, but I routinely check for firmware and software updates on everything I own.
That said, I suppose it's possible, but I consider it very unlikely that CEC would have anything to do with this. Anyone else here have a universal remote that can test that out?
Temporer said:
Hi everyboby,
problem is still there.
But I have some new information:
- Problem occurs, when AFTV is waking up from Standby (complete AFTV has no sound)
- when I change the resolution from automatic to 1080p 60fps or 1080p 50fps, the sound comes back.
- Changing this setting back to automatic will not cause the problem again.
Any ideas, what exactly causes the problem and how to solve it?
Thank you very much
Temporer
Click to expand...
Click to collapse
hello
did your any other solution for this Problem ? - i find it so annoying ......
I have the same problem and turning the TV off and on fixes it for me too.
I've had my Fire TV with XBMC for about a year and I didn't have this problem at first. It really seems like a firmware update messed it up.
Temporer said:
Hi everyboby,
problem is still there.
But I have some new information:
- Problem occurs, when AFTV is waking up from Standby (complete AFTV has no sound)
- when I change the resolution from automatic to 1080p 60fps or 1080p 50fps, the sound comes back.
- Changing this setting back to automatic will not cause the problem again.
Any ideas, what exactly causes the problem and how to solve it?
Thank you very much
Temporer
Click to expand...
Click to collapse
charliebee said:
I have the same problem and turning the TV off and on fixes it for me too.
I've had my Fire TV with XBMC for about a year and I didn't have this problem at first. It really seems like a firmware update messed it up.
Click to expand...
Click to collapse
Hello
i tried that - without any luck - we got 3 Philips tv i our Household - all have the same issue - when connect to me Beamer there is no problem, so i think this could related to Philips TV ?
jakepe said:
Hello
i tried that - without any luck - we got 3 Philips tv i our Household - all have the same issue - when connect to me Beamer there is no problem, so i think this could related to Philips TV ?
Click to expand...
Click to collapse
Forgot to mention that my TV is a LG and that I don't have this problem on a cheap Dynex TV in the bedroom on my second AFTV...
Same problem is also present on Macbook Air. After waking there is no sound.

Perfect AirPlay Audio Set Up

I switched from the Apple TV2 that I loved so much but started to crash a lot with Kodi.
Loving the FireTV, but was going insane trying to get my airplay setup working. I use airfoil from my mac to stream spotify to 3 airplay zones. With all the FireTV apps I downloaded, there was some latency issues that would be off during every connect and reconnect. Adjusting the settings didn't matter as it would be off again the next connect.
Tried Kodi's Airplay support, and not all that bad, though no volume (didn't know when I bought it that FireTV can't adjust internal audio), and no album artwork on the screen.
Thought about it for a few days and remembered that Airfoil has a speakers app for Android phones to turn it into an Airfoil receiver. I side loaded the app and Viola, all zones play simultaneously and album art on the screen. Tried the volume up and down on my mac (master volume) and low and behold it adjusts the volume on the FireTV. So happy that I have all the functionality of my AppleTV in a much more dynamic and faster device. Thought I would post this in case it helps someone else out as I have seen a few people ask about this in other forums, but haven't come across this solution.
grinny11 said:
I switched from the Apple TV2 that I loved so much but started to crash a lot with Kodi.
Loving the FireTV, but was going insane trying to get my airplay setup working. I use airfoil from my mac to stream spotify to 3 airplay zones. With all the FireTV apps I downloaded, there was some latency issues that would be off during every connect and reconnect. Adjusting the settings didn't matter as it would be off again the next connect.
Tried Kodi's Airplay support, and not all that bad, though no volume (didn't know when I bought it that FireTV can't adjust internal audio), and no album artwork on the screen.
Thought about it for a few days and remembered that Airfoil has a speakers app for Android phones to turn it into an Airfoil receiver. I side loaded the app and Viola, all zones play simultaneously and album art on the screen. Tried the volume up and down on my mac (master volume) and low and behold it adjusts the volume on the FireTV. So happy that I have all the functionality of my AppleTV in a much more dynamic and faster device. Thought I would post this in case it helps someone else out as I have seen a few people ask about this in other forums, but haven't come across this solution.
Click to expand...
Click to collapse
This is why I love XDA, splendid.
Hi there,
Is this solution still working on your side? I tried the same last night and side loaded Airfoil speakers app. This is the first time I sideloaded anything. It is perfectly in sync with my other devices as long as I use my system audio from my PC. But when I try to use Spotify as source the app on the AFTS crashes. Do I need to have other apps services installed on my fire tv stick for this to work? What versions are you using?
I use apple music on my Macbook and it works fine. I use the latest version apk from the android play store.

Possible handshake issue?

For as long as I had this aftv it has the sound cut in & out maybe 50% of the time. I thought it was a bug/defective unit since no other streaming device has issues. A reboot ALWAYS fixes the sound issue.
Last nite I pretty much confirmed its the tv causing this because I had set the sleep timer, but was still watching xbmc. I turned the tv back on. The video was still playing but sound cut in & out.
I have tried different cables, though I only have a couple of hq hdmis. There is no firmware update I could find for this tv. Taking a chance someone might know of a trick to fix this VERY annoying issue.
KLit75 said:
For as long as I had this aftv it has the sound cut in & out maybe 50% of the time. I thought it was a bug/defective unit since no other streaming device has issues. A reboot ALWAYS fixes the sound issue.
Last nite I pretty much confirmed its the tv causing this because I had set the sleep timer, but was still watching xbmc. I turned the tv back on. The video was still playing but sound cut in & out.
I have tried different cables, though I only have a couple of hq hdmis. There is no firmware update I could find for this tv. Taking a chance someone might know of a trick to fix this VERY annoying issue.
Click to expand...
Click to collapse
I've been losing audio sometimes too. I have my FTV hooked to my Yamaha receiver with HDMI. I figured out that my receiver needs to be on first, before I wake up the FTV. If I wake the FTV up, and then turn on the receiver, I have no audio. Make sure you power on your TV first, then wake up the FTV. If that doesn't work, try the opposite. Wake up the FTV, then turn on the TV.

Updated Fire TV to 5.0.5, then no sound and no audio/video streaming, help please.

I bought the fire TV when I can pre-order it, and I rooted it and block the firmware update. Recently youtube is not working, so I decide to update to latest OS as root is not that important to me. So I reset to to factory default then update to 5.0.5 (must be from 51.x). After installing new OS, there is no sound at all, not even from menu navigation. I tried each settings in audio and still no solution, reset, restart, change the HDMI cable etc.
What even worse is that I cannot stream video and audio at all. I have wired LAN to a router directly with 150Mb Comcast. Now I cannot even load the fireTV introduction video. I can install the youtube without any issue and it can load the play list, subscription list etc. I tried to stream Amazon video and MP3 and it stuck at the beginning and would never start.
I side loaded the latest kodi, it plays mkv from NAS but still no sound. The FireTV and TV have not been changed except OS update. Please help.
Do you have a little red muted audio sign in the top corner (right hand side) of youre screen? If thats the case using a keyboard press the + button to get the audio back on! If not search on Google i also had a problem simular to this a while back after a new install of Kodi & found the solution from there after looking through for around 5 minutes.
Hope this helps if so press that thanks button
It is not just kodi, but fire TV itself does not have sound.
Amelia2006 said:
It is not just kodi, but fire TV itself does not have sound.
Click to expand...
Click to collapse
I looked on the net for you, try these -
Go to Settings > Display and Sounds > Audio > Dolby Digital Output > Select Dolby Digital Plus OFF (I used Dolby Digital Plus Automatic and that worked)
Or this -
If you hear regular TV sound that means that whatever that sound comes from is still running. Maybe you have a cable box or DVR connected to an amplifier? You need to turn it off when you are using the Fire.
You should hear the sound from the Fire TV directly from your TV, not your amplifier. You'll need to make sure the TV's sound is turned up.
Or -
Check the volume setting. Most TVs have separate volume controls for each input, so it may be you just have that input turned all the way down. Also check your TV's owner's manual and see if the input you are using supports sound. On my TV one HDMI input processes sound and one is video only for some reason.
Or this -
Do you have another HDMI cable you can try? & have you tried on another tv?
Hope this solves ur problem (I keep my fingers crossed for ya), if it does press that thanks button
Sent from my SM-G900F using Tapatalk
I had the same problem and called amazon, and they told me it was a known issue and are looking into a fix.

Mirroring issue (sound) with Google home

Hi all,
I have a Nvidia shield TV with built in chromecast which works perfectly.
I could always cast directly with YouTube or whatever or use googles home app for mirroring video and audio when I wanted something that does not have build in cast option.
This has always worked with my opo1, opo3t, opo5 and my wife's Samsung s10.
Now with my rm5g I can cast when there is a cast option in the app flawlessly.
But the issue I have is when I try to cast/mirror with Google home.
Some how when I start mirroring everything works BUT sound keeps also coming from my mobile as well. If I lower volume or silence on mobile, it silences it on my shield as well.
The sound should be handled on my shield only and not on both devices, since now I need to have 100% volume on phone and duplicated sound on TV..... That's not what I want and it never needed this.
Normally you only have the mirrored video/chrome/etc in screen but no audio on your phone.
Is there a setting I'm missing on my red magic 5g? Or is this a flaw in the phone/software?
Does it work with you guys? For example mirroring a video on Chrome with Google home mirror function.
(ps, I have already looked in the home app, my shield TV and my phone but I can't find a solution to have the audio only on my shield. / I have not touched any settings when I changed my mobile from one plus 5 to red magic 5g / it still works perfectly on my opo5 and my wife's Samsung)
Nobody has this issue or have tried if it worked?
Just to add on the above info, reboot, factory reset was not helping.
I noticed the same issue with my Red Magic 5G, but unfortunately I don't know how to fix it. I think this is something only Nubia can fix.
Cast tru my 2 google nests and Hub are fine. Weird bug.
iPeck said:
Cast tru my 2 google nests and Hub are fine. Weird bug.
Click to expand...
Click to collapse
So your Google nest works fine, you don't have "double" audio then?
Kinda weird.
During the last days I've tried casting with my chromecast receiver on my other TV, a TV in my office and at a friend's place. Same result btw.
So it's not in the hardware of chromecast or Nvidia shield. It has to be in the red magic.
No double audio on my 3 devices. ??
I do have doubles displayed in the device cast menu but it doesnt affect anything.
I would like to bump this again to see if anyone else have this problem and a possible fix?
In the mean time my red magic had a software update, Google home updated a few times, my Nvidia shield had a software update.
I kinda hoped that 1 of these would fix it but I am still left with double audio. Right now my only solution is to cast what I want with audio on the phone and put my phone in the kitchen with the door closed so I won't be bothered by the double audio.
It's not really convenient....
Could anyone assist me?
Ps, tried a full reset on my 5g,no luck either.

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