[Q] Unstable Wi-Fi - Sprint Galaxy Note 4 Q&A, Help & Troubleshooting

Is anyone else having problems connecting to (and staying connected) to a Wi-Fi network? Before & after rooting (no rom change, still stock), there are instances where the phone will be connected to my home wifi network, then out of no where the connection will tank. The phone states that it is still connected to the network, but all apps (ie: chrome, speedtest.net, brave frontier) state that there is a connection error. I disconnect from the network, reconnect, then everything will go back to normal for about 1 minute, then the phone loses connection again. Any help or suggestions that anyone could give me would be much appreciated!

Try going to another location where there's wifi. If it doesn't cut on you then there is a possibility it's you're router.

Related

can i restore lost data connection?

I often lose my data connection. Only thing I know of to do is reboot, which takes a while. Any way I can force data connection back on? I cannot choose it Comm manager.
Hi Rocky2,
I have the *exact* same problem. I don't have a solution, though.
I've tried disabling all other connections (Bluetooth, WiFi, Activesyc) but no go.
It appears that the connection must be automatically started when there is an application asking for it (e.g. PocketIE). The error mesage I get is that the "The current connection cannot be used for your request. Please end the current connection and try again."
This suggests that it thinks there is a connection, so it doesn't need to start GPRS. I haven't been able to find out which connection is active.
Mike
It's frustrating because even firing up an application that needs the connection (Outlook e-mail, for example) won't start the data connection. Instead, Outlook fails because it cannot connect to server. Maybe WM6 will be better about this.
Tmobile wm6‘s tzones starts up the data connection even after you losing it everytime I try.
Try turning off the radio, then back on. This should force a new connection.
Hi merde,
Turning off the radio doesn't work for me. Besides is very slow too (typing sim pin code..). Even with all connections disabled, some how the connection manager still thinks there is a connection.
Like rocky I'm hoping WM6 resolves it.
I'm considering a hard reset, see what that does..
Hm...
It appears I have the same problem for Wifi... Today it happened twice that I had a wifi connection but no SSID (network name). And then same problems like with the GPRS...
Strange
Mike

TouchPro Wifi loses connection :-(

Hi friends,
I have a terrible problem with my fine TouchPro2.
It constantly loses the wifi-connection. My old TouchPro1 never had these issues.
I have the actual HTC stockROM installed. Tried WiFiMonster - but again. After a few seconds it loses the connection.
Sometimes I'm able to download three, four mails, but then it breaks again :-(
Any idea?
re
To be more specific: WiFi goes off after 30 sec. or so. :-(
does wifi turn off? or simply disconnect? if it's disconnecting, first thing i'd do is reboot my router with wifi enabled on the phone and see if the connection improves. if wifi is physically turning off i'd guess it's an issue in the rom. maybe try another rom? and make sure wifi is set to "best performance" on phone.
Is this everywhere or on a specific router?
Does your connection drop after a certain activity (e.g. screen going into standby, opening a specific program, etc.)? Also, have you tried to backup your device and perform a hard reset?
Similar Problems
I've been having similar problems for about two weeks now.
I have tried several things like hard reset, soft reset, changing the rom, playing with the wireless connection and just about everything in the connection folder but no.
I my case, when I turn the wifi connection on through the comm. manager, it slows down the phone while its trying to connect and then it just goes off, leaving me with t-mo data connection. However, when I turn off data connections in comm. manager, it connects to the router and stays connected but it does nothing with the connection. Meaning, I am connected to the router, but somehow I won't be able to use the connections.
If anyone have any suggestion(s), I would greatly appreciated it.
solved...
Thx guys,
I performed a Hardreset and testet one by one the installed software... and found it: I installed a CommManager and it caused the WiFi-Problem :-(
thx
biddle said:
I my case, when I turn the wifi connection on through the comm. manager, it slows down the phone while its trying to connect and then it just goes off, leaving me with t-mo data connection.
Click to expand...
Click to collapse
What do you mean "slows down the phone"?
biddle said:
However, when I turn off data connections in comm. manager, it connects to the router and stays connected but it does nothing with the connection. Meaning, I am connected to the router, but somehow I won't be able to use the connections.
Click to expand...
Click to collapse
If your wifi connects but you cant get out, check to make sure you don't have the proxy box checked in connection settings. I have seen this box mysteriously become checked in the past.
Just a little comment
I will be getting TP2 very soon, but speaking of WiFi problems in general..
I had 3 phone: TyTN II, Samsung Omnia & iPhone 3g. only the TyTN could connect to WiFi at home while the other two can connect but will not get any data... however, they worked flawlessly in numerous other locations...
the problem was with my linksys router
apparently some older routers not compatible with the newer devices...
just wanted to share
Ok. As of today, it seems to be working, thanks for the help. However, I think it might have been my router. I think it had something to do with overheating because I put my modem on top of it. But the funny part was, everything, with the exception of my phone, was connecting. However, the connection was never really strong or reliable.
Anywho, thanks for the suggestion, even though it didnt really help me, I appreciate the gesture.

[Q] HTC EVO 4G WiFi locks up since FreshEvo 4.1.1.0

I have an HTC EVO 4G running FreshEvo 4.1.1.0
The WiFi was working fine without a hitch until recently. It seems that since I upgraded to FreshEvo 4.1.1.0 and updated the radios with the patch, that this is when the problem started.
Now, the WiFi connection "locks up" intermittently and I have to reboot my TrendNet TEW-633GR router so that the phone will connect to it again at least for awhile.
The symptoms are: The WiFi connection with my home router will be fine for awhile. Then, it will not work.
I still get an IP address from the router and the WiFi settings says it's connected. But the connection doesn't work until I reboot the router. But the router isn't really the problem because other phones and my laptop can connect to the router even if the HTC cannot.
To the best as I can tell, the WiFi connection on the HTC locks up when:
A) I run the Roku Remote Control app and something unexpected happens like the app does a force close. The Roku Remote app uses Telnet, I believe.
B) I'm connected by WiFi at home, then leave and the phone switches to 3G. When I come back home, the WiFi between my phone and my router is locked up. However, if I connect to WiFi at another location, it works fine at the other location. Also, I can still connect to my home router with WiFi from my laptop or another phone.
Does anyone have this problem too, or a solution?
Thanks
scottkeen said:
I have an HTC EVO 4G running FreshEvo 4.1.1.0
The WiFi was working fine without a hitch until recently. It seems that since I upgraded to FreshEvo 4.1.1.0 and updated the radios with the patch, that this is when the problem started.
Now, the WiFi connection "locks up" intermittently and I have to reboot my TrendNet TEW-633GR router so that the phone will connect to it again at least for awhile.
The symptoms are: The WiFi connection with my home router will be fine for awhile. Then, it will not work.
I still get an IP address from the router and the WiFi settings says it's connected. But the connection doesn't work until I reboot the router. But the router isn't really the problem because other phones and my laptop can connect to the router even if the HTC cannot.
To the best as I can tell, the WiFi connection on the HTC locks up when:
A) I run the Roku Remote Control app and something unexpected happens like the app does a force close. The Roku Remote app uses Telnet, I believe.
B) I'm connected by WiFi at home, then leave and the phone switches to 3G. When I come back home, the WiFi between my phone and my router is locked up. However, if I connect to WiFi at another location, it works fine at the other location. Also, I can still connect to my home router with WiFi from my laptop or another phone.
Does anyone have this problem too, or a solution?
Thanks
Click to expand...
Click to collapse
I would have a go at flashing an alternative radio ROM onto the EVO first. This should be pretty simple if you've already changed ROMs and have a custom recovery.

[Q] WiFi router problem

Hello,
I have some strange problem - whenever my HTC 1x is connected to my WiFi connection, after some time it kills internet connection for all connected devices. WiFi connection stays perfect but internet connection becomes lost until I disconnect my phone and reconnect all other devices. This happens on any internet connection, not only on my personal. Maybe someone has any ideas how can this be fixed?

Wifi loosing connectivity (H815)

This has been plaguing me for a while and it's making me hate this phone. I've also seen this issue pop around the internet so it's not just me.
What happens is the wifi stays connected to the router but has no connectivity (i've tried pinging the gateway when it happens, the connection is dead although it is listed in the router as connected). And it happens totally random, sometimes it works entire day, sometimes it happens every hour or worse. This seems to have gotten worse with MM. I used to be able to fix it with turning wifi off/on but now even reboot wont help (it connects to the router but immediately says no internet on wifi), i have to reset wifi on the router for it to start working. I have 2 other androids (kitkat, lolipop), an iphone 5, tablet with a hybrid OS, 2 laptops and a desktop on the wifi working without issues so that kinda rules out the router as the sole culprit (it's a Technicolor crap from my ISP that i can't change, i can only buy an additional AP but i have no idea it will help). Ofc, when the connectivity is lost, the phone is still connected to the wifi, hence doesn't switch to network and i stop receiving notifications, which is driving me insane (also a work phone).
I recently installed an app ("wifi connection manager", the app itself is fairly useless, half the stuff doesn't really work that well, and all the options are really things you can do manually) that has a background service that i thought would keep the connection alive. It worked for about a week and then all of a sudden it stopped. I've tries everything else, short of reflashing the phone.
So after ****ing around for the 1000th time, trying to figure it out i realized that turning the WMM off (router QoS) stops the connectivity issues. Problem with this solution is that my download rate over the wifi drops by half immediately (from 50mbit to 25) and after a while all the wifi connections start to deteriorate to the point where it becomes painfully slow. What's more puzzling however is that when i do turn it off, the G4 connects via 802.11g (and for some reason this makes the connection not lose connectivity). Other devices connect via 802.11n whether WMM is off or on (except the desktop, which has an old wifi card, also on 11g).
Sorry for the wall of text. This and the anticipation of a bootloop is making me seriously regret my purchase.
So my two questions are:
1. Is there a way for me to force the G4 to connect via 802.11g even when WMM is On ? It obviously chooses how to connect on it's own.
2. Given the history of events, is there a network guy somewhere here that could identify wth is going on ?
Thanks a lot for those that made it this far

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