Develop Bugs

[Q] My Unrooted HTC Desire stuck at htc logo and need to backup my data

Hi All,
I am a new member to the xda developers forum. also, i am a noobie for android os and using an android phone myself. before i describe the problem i am facing, i will describe on my phone description. i am using stock rom (not rooted) and currently using SIS set (original set) in Malaysia. SIS is the sole distributor of HTC phones in Malaysia - original set. btw, my phone is not used more than a year. also, i checked the xda developers forums for my problem and didnt find any answers to my problems, so i posted a new one here.
yesterday, i have a very very very serious problem with my phone.my htc desire crashed and rebooted automatically due to overheating problems. so, i left my phone off to cool down my phone for 1 hour. when i switch on my phone from there (my phone is already cooled down by then), my htc desire got stuck on the htc logo for long time - about 5-10 minutes) and does not go to android at all. i tried removing the battery and inserting it again but still stuck at the htc logo. additional note, i can go to the bootloader by pressing the volume down and the power button though. from there, i think its the software problem and not the hardware problem since i still can switch on my phone...i have tried removing the sim card and microsd card and booted it again but to no avail
i have not done the clear storage option in the bootloader screen since i want to recover my data - contacts, calendar, sms messages before i can factory reset my phone.
so my question is as follows:
1. how can i backup / recover my phone data (contacts, calendar, sms messages) without voiding my warranty with SIS - (rooting phone void warranty immediately)? i am desperate to get my data from my phone as it is precious to me...
2. if i go to the bootloader, can i recover my data from there? i see the recovery menu in the bootloader, can i use that to recover my data?

First, make a copy of the memory card to your pc. This will at least keep some fotos. Then re-install the card back to the phone.
Then you can go into recovery, and "should" be able to restore your phone. You can also do a backup from the recovery section (although I'd think you'd just be backing up an already corrupted system).
Can't say much about anything stored on the phones memory though, such as contacts, user data, etc.
It's always desireable to sync you phone to your pc on a regular basis.
Also, there is a program called titanium backup, which backs things up to the sd card.
There are reports however, of people placing their phones (minus battery) in the freezer in a plastic baggie for 10 min. And it allowed them to get past the frozen htc screen. Not advisable in my book though. (last ditch effort)
And rooting a phone, Will void the warranty.

for those putting phones in freezer, those are for heating issues, but mine is not the heating issue anymore...

Titanium backup needs root so that won't work. Don't think there is a way to back up data when unrooted. But keep in mind contracts and calendar are backed up with your gmail account (if you have set it up).
Sent from my HTC Desire using XDA Premium App

I would pull the SD card and copy contents to PC via card reader, then try restoring via the recovery option in the bootloader.
If that doesn't work, you could factory reset via bootloader (this will wipe everything):
1. Power off your phone (or take out the battery, if it is non-responsive)
2. Holding the [Volume -] key, press the power button once. Hold it until you see three skateboarding Androids at the bottom of the screen
3. Use the Volume buttons to navigate.
4. Select "Bootloader"
5. Select "Clear Storage"
6. Follow the on-screen instructions if you want to factory reset
and try to boot the phone normally. If that doesn't work I would return the handset for warranty repair - should be fine as you have not rooted etc. yet.
I think that's good, but would someone more experienced confirm the steps?!

what does recovery mode exactly do in htc desire?

Beyonder2000 said:
what does recovery mode exactly do in htc desire?
Click to expand...
Click to collapse
For the stock recovery I'm not sure to be honest as I never had cause to use it! I think it only lets you apply official rom updates.

Usually, recovery will run the update.zip, which is normally on the root of the SD card. This should be the last ROM from the manufacturer.
Running this in recovery, will usually install pretty much to the last good ROM that was installed.
Wether or not it will delete your user data, well, ify-ify. But, it's usually the first thing to do on a stock system, and generally works.
Considering you are not rooted, and probably do not have a "gold Card" (usually required on half of the Desires), your options are limited at this time.
You should take a look at your SD card, and see what files are on the root of the card.

Beyonder2000 said:
for those putting phones in freezer, those are for heating issues, but mine is not the heating issue anymore...
Click to expand...
Click to collapse
As I said, a last ditch effort. And I personally, would not try it.

00droid said:
For the stock recovery I'm not sure to be honest as I never had cause to use it! I think it only lets you apply official rom updates.
Click to expand...
Click to collapse
can i flash a rom, and keep my data intact at the same time?

If it's a signed and factory update, it "should" keep your data.
No promises.
But, you can either fix your phone (which has probably lost most of your data anyhow), or, wait for a miracle.
Unfortunately, phones are like PC's, it you never back up your important data, eventually, it bites you when you least expect it.
But surely, you have an old phone, that has most of the contacts. You can copy them to sim (if you have a gsm ph), then transfer them after you get your android going again.

how to repair
Moscow Desire said:
If it's a signed and factory update, it "should" keep your data.
No promises.
But, you can either fix your phone (which has probably lost most of your data anyhow), or, wait for a miracle.
Unfortunately, phones are like PC's, it you never back up your important data, eventually, it bites you when you least expect it.
But surely, you have an old phone, that has most of the contacts. You can copy them to sim (if you have a gsm ph), then transfer them after you get your android going again.
Click to expand...
Click to collapse
how do i go about fixing the issue?
is it getting the rom (RUU_Bravo_Froyo_HTC_WWE_2.29.405.5_Radio_32.49.00.32U_5.11.05.27_release_159811_signed.exe - is this fr malaysia sis version?) ,putting it on my sd card and doing recovery based on this os?
and yes, i regretted doing the backup recently...

That's the correct stock version, but, am not sure about the ".exe". I distinctly remember a .zip extension.
Gimmie a few min.

What you actually need, is the 2.2 ota froyo update.
Unfortunately, having a hard time finding it!!!! (link)
I have one on my system, but rather large to e-mail.
You can google, and find. But the instructions will tell you to rename the zip file, to "update.zip" (not update.zip.zip)

What you have, is the whole thing.
http://darrenrichie.blogspot.com/2010/08/how-toflash-your-desire-to-22.html
But am not sure if you can use this, as your's stuck at the htc screen and not sure if htc sync will detect your phone.
If you pm me with your e-mail, I'll send you the update file (28mb), it may, or may not work. Basically, you'll copy it to the sd root, boot into recovery, and recover the zip.

[Q] G2 temp root automatically kickout while backup

I am in the process downgrading my Tmobile G2.
I got the # , ok
I got the version changed, ok
I got the temp root (maybe).
But once I got the temp root and trying to backup.
The apps says I don't have root access.
It means after I pushed busybox ,etc ,ect. I click the backup apps, the backup apps say good to go. But even I reload the apps the 2nd time. It will show I don't have root access.
But I still have the # sign.
I checked the forum as someone else had the same problem, but I did not find the answer.
Does anyone have some suggestion?
Thanks

be sure to disable the fastboot option. turn your phone off, pull the battery and leave it like this for a minute... then start again

hoffmas said:
be sure to disable the fastboot option. turn your phone off, pull the battery and leave it like this for a minute... then start again
Click to expand...
Click to collapse
I got the same trouble with my Desire Z. You can see my question near the the week ago. And advice was the same, but it didn't help. I think temporary root was honest but may be backup application managed to destroy some reserved memory for root, i don't know. I couldn't to backup system either MyBackup Pro or Titanium.
So I can't rooting my phone.
I will very glad if anybody help me and you.

sure you can root your phone. if the backup doesn´t work just skip it.
"If you have nothing to back up or don't care to back anything up, proceed to the next section." (...from the guide)

I agree
hoffmas said:
sure you can root your phone. if the backup doesn´t work just skip it.
"If you have nothing to back up or don't care to back anything up, proceed to the next section." (...from the guide)
Click to expand...
Click to collapse
After rooting when I tried to backup the stock rom even I got some errors.
"Can't mount..some something"
Googled for it a lot and most of them indirectly said the phone might be bricked. Since I had nothing else to do I continued with the next step i.e. installing custom rom (cynogemod in my case) and everything turned out fine.
I am not recommending that you skip the backup process, if you can find anything then surely take a backup else skip it and continue.

hoffmas said:
if the backup doesn´t work just skip it.
Click to expand...
Click to collapse
I afraid that skipping backup procedure before rooting is not a better advice.
I've bought my device over a year ago and now it has a lot of useful app and files. I usually use MyBackupPro to store non-system data without rooting.
However, it seems to me that's not enough, or am I wrong?
I think that after the rooting and replacement of the firmware I get a new, empty device without my usual things.
Is it enough or not after rooting to restore only the non-system data to continue to use the device as before plus root ?
Thanks.

yes =) just backup your apps and restore afterwards... you wont loose any sdcard content while rooting (except for goldcard). sure you can´t backup system apps, but this doesn´t make sense anyway because they wont work with your new rom
backup while rooting could be important for warranty issues... but actually isn´t really cause you can use a wwe ruu.

[Q] Any way to restore a backup of a non rooted HOX

Does anyone know of any way to restore a backup of a non-rooted HTC One X?
I had to send my cursed HOX off for it's third repair, so once again I'm back to an annoyingly factory clean phone. Before sending the phone off I backed up all external storage and used ADB to make a full backup.ab, also my phone is set to sync with Google.
On receiving my phone back, I get no option from Google Play to restore my previously installed apps and the backup.ab seems to be entirely useless, possibly due to a sense bug I've heard mentioned. It seems that I could potentially restore from the backup.ab using Titanium if I rooted but I really don't want to risk my warranty on a phone I've already had to send back three times.
Any help would be much appreciated...

Why is it useless? What's wrong with:
adb restore backups.ab

I try to restore with 'adb restore backup.ab' my phone asks me to confirm, it says backup restoring then about 2 hours later I get prompted to send a crash report to HTC. Nothing has changed and I get nothing in the way of even slightly useful output on either the PC or Android side to figure out what's going wrong.

Bootloop LG G2 Sprint

Hello everyone thanks for checking out my post for assistance.
I was running the OpTimuS 2.2 yesterday when my phone jumped into a boot-loop. The phone will be on for about 20-40 seconds then reboot. During that time I have no service and when I update the profile I get a message that I don't have any service. I can get into recovery and Download mode. I tried to just wipe and install the rom again. That process resulted in the same boot loop. I have a back up but that was done before the "spark" update and I didn't want to restore that because I know there will be an issue with the radio. I downloaded the stock rooted rom but the phone will not stay on long enough to transfer the file and when I try and load via recovery it will not allow me to transfer the file. (never shows up on computer I might be doing that wrong) I then attempted to bring the phone back to stock following this process http://www.rwilco12.com/forum/showthread.php?tid=96 but when I get down to step 13 the program will not respond anymore. I am going a friends house to try on a different computer but I wanted to get this out there just in case that has the same result.
Thanks again for any info that you could provide.

usvi525 said:
Hello everyone thanks for checking out my post for assistance.
I was running the OpTimuS 2.2 yesterday when my phone jumped into a boot-loop. The phone will be on for about 20-40 seconds then reboot. During that time I have no service and when I update the profile I get a message that I don't have any service. I can get into recovery and Download mode. I tried to just wipe and install the rom again. That process resulted in the same boot loop. I have a back up but that was done before the "spark" update and I didn't want to restore that because I know there will be an issue with the radio. I downloaded the stock rooted rom but the phone will not stay on long enough to transfer the file and when I try and load via recovery it will not allow me to transfer the file. (never shows up on computer I might be doing that wrong) I then attempted to bring the phone back to stock following this process http://www.rwilco12.com/forum/showthread.php?tid=96 but when I get down to step 13 the program will not respond anymore. I am going a friends house to try on a different computer but I wanted to get this out there just in case that has the same result.
Thanks again for any info that you could provide.
Click to expand...
Click to collapse
Flashing back to stock won't work, I had the same thing happened.......it's the EFS Partition (http://forum.xda-developers.com/showthread.php?t=2451390) If you made a EFS Partition Backup, then flashing that will be your best hope.....I didn't make a backup so I went to sprint cuz I have insurance and they are ordering me a new phone

Shadow_God said:
Flashing back to stock won't work, I had the same thing happened.......it's the EFS Partition (http://forum.xda-developers.com/showthread.php?t=2451390) If you made a EFS Partition Backup, then flashing that will be your best hope.....I didn't make a backup so I went to sprint cuz I have insurance and they are ordering me a new phone
Click to expand...
Click to collapse
They replaced it even though your phone was rooted?

Try installing an updated modem for your variant from this thread. It's worth a try.
http://forum.xda-developers.com/showthread.php?t=2451426
If you get it working, definitely make an EFS backup right away.

usvi525 said:
They replaced it even though your phone was rooted?
Click to expand...
Click to collapse
I used the LGFlashTool to bring it back to stock unrooted.......but my phone had no sevice and rebooted every couple minutes, plus the touchscreen wasn't working either.....I told them I took the Spark update and thats when it happened, he said they had alot of issue with touchscreen stopped working and rebooting issue with the spark update......so they didn't look at it long...lol
I have tried back to stock numbers of times....installing modems....restoring my backups....nothing would get it to work, so I gave up and went to sprint...lol

On the rom you were using, have you tried enabling airplane mode to prevent reboots? You could try to get a stock-based flashable zip on the device if possible.

alone-together said:
Try installing an updated modem for your variant from this thread. It's worth a try.
http://forum.xda-developers.com/showthread.php?t=2451426
If you get it working, definitely make an EFS backup right away.
Click to expand...
Click to collapse
Thanks for the option. I was able to install the radio but the issue remains.

usvi525 said:
Thanks for the option. I was able to install the radio but the issue remains.
Click to expand...
Click to collapse
Have we ruled out the possibility to flash a stock ROM in TWRP? If by any chance you have a USB OTG cable, you could try to connect a flash drive with another ROM.

This is my last ditch effort. Small back story: I somehow wiped EVERYTHING on my G2. EFS partition, ESN, data, SIM info., everything with dialer codes. All of my network information reads "unknown". I tried many methods from here on the forums to get this data back and it turns out I have lost my EFS partition- DNA for the network? I sent it to LG to get it fixed, having done a hard reset and leaving no trace of root. They sent it back without even asking and did no repairs. The note said "board bent". WTF?? How does the user bend the main board, especially when I never opened it? They voided my warranty and ripped off my IMEI/MEID sticker from the back of the phone.
Anyways, I am here with a brick. No network still. Here is what I have done:
1) .tot method to ZVC. Several more times... once to ZV7 where I lost touch capability. Luckily saved my arse with a micro->usb cable and a mouse.
2) attempted to root with ioroot25. Failed because the phone WILL NOT find recovery mode. adb, voldown+pwr then again from power off, and apps are unable to force the phone into recovery mode. I assume it is possible that my recovery mode is deleted?
3) Would have tried all of these "rewrite your efs/imei/etc" things but I can't do any without root. Can't root without recovery, can I?
4) Spent the last two weeks scouring the internet for a fix and going back to my Epic 4G temporarily.
Please help me, has anyone seen this before? Can anyone help me fix it? I am to the point where I would pay to have it fixed. Any experts out there? XDA has yet to let me down... I just need to know if I can fix it or if it is a brick so I can go searching for an old Sprint GS3.
Thanks all,
baublitz

HELP! Factory reset while rebooting into recovery!

Hey guys,
I really need help. I was about to update my brother op3 from 3.2.4 to 3.2.8. When I was done I wanted to continue to flash to 4.0 but when I use the advanced reboot to boot into recovery it suddenly said "factory reset"!!!! Everything is gone even from the storage! I cant even backup from the backup file from twrp because it is gone! Can anyone please help me out? There are software to recovery this but I have to pay for all of them and they are not cheap!
Thank you in advance!

After a factory reset, even paid recovery tools aren't able to fully restore your data to their original state. At best, you'll get back a majority of the individual files you had on your phone prior to the wipe. The more you use the phone after wiping it, the more the old data is overwritten. At this point, I would just make the best out of this unfortunate event and clean flash whatever OS you were trying to update to. At least the phone will be de-cluttered at this point. You may even notice that the phone feels a little faster afterwards, and may even improve your battery life slightly.
If you had something really important on your phone that wasn't backed up, data recovery tools may be able to restore it, but I wouldn't hold my breath. Additionally, TWRP backups do not backup media files such as music, photos, personal documents, etc. Even if you were able to find a nandroid backup, you would only get back your OS, apps, and app data. Most of this can be restored by just downloading everything again.
In the future, I would recommend saving nandroid backups directly to a USB flash drive through USB OTG. Music and photos can also be backed up to the cloud through various free or paid services (Google Photos for example).

shujin51 said:
Hey guys,
I really need help. I was about to update my brother op3 from 3.2.4 to 3.2.8. When I was done I wanted to continue to flash to 4.0 but when I use the advanced reboot to boot into recovery it suddenly said "factory reset"!!!! Everything is gone even from the storage! I cant even backup from the backup file from twrp because it is gone! Can anyone please help me out? There are software to recovery this but I have to pay for all of them and they are not cheap!
Thank you in advance!
Click to expand...
Click to collapse
Chance to recover your files are verry slim. Use the TWRP provided by Bluspark, it's on his main thread, stock twrp seems to have many issues.