Unable to Enter Recovery - Fire TV Q&A, Help & Troubleshooting

I am trying to change my recovery but have been unable to reboot into the stock recovery. When I try and reboot into recovery the system just hangs at the first Amazon logo. I didnt have any problems when I first received the unit and manually updated it but it is a no go now. Is there a way to repair recovery if something has gone wrong with it? I can still boot into the device fine. Any help you can provide is appreciated.
Thanks

Deleted... Understood it the wrong way.

Kalhua said:
I am trying to change my recovery but have been unable to reboot into the stock recovery. When I try and reboot into recovery the system just hangs at the first Amazon logo. I didnt have any problems when I first received the unit and manually updated it but it is a no go now. Is there a way to repair recovery if something has gone wrong with it? I can still boot into the device fine. Any help you can provide is appreciated.
Thanks
Click to expand...
Click to collapse
I figured it out. I used Fire TV Firmware Restore Tool V3. It must repair the recovery because everything worked as usual once I used it.
Thanks

Related

Possible brick in bootloader recovery // Please help !

I just received my brand new FireTv and luckily it was on firmware 51.1.0.1. I was able to properly root the device but cannot upgrade or downgrade the firmware using any manual methods or tools/scripts. Every time the FTV tries to boot into recovery it just FREEZES at the white Amazon logo and sits there forever. If I end up unplugging it, it reboots back into the original firmware. Doing a factory reset via the settings menu or remote button combo has the same effect where the FTV again gets stuck on the Amazon logo....
The 2 update addresses are blocked via DNSMasq since the beginning. I've also tried with and w/o PM Disable, loading up a custom bootloader and reinstalling the stock bootloader. Tring to enter recovery by using the keyboard key combo just reboots the device and freezes it again at the Amazon logo. There is also no powered usb hub connected....
Is there any way I can :
1) manually restore the device using ADB (ie. By deleteing folders)
2) force a manual update on the recovery menu
3) correct any recovery boot errors
4) or update firmware without the need of the recovery menu
Willing to try pretty much anything....
Any help would very appreciated.
UPDATE:
Figured out how to manually restore. Unfortunately no impact on the recovery boot freeze:
adb shell
su
wipe data
Over 100 views and no one can help with this? Really?!? Rbox?
qwertywarez said:
Over 100 views and no one can help with this? Really?!? Rbox?
Click to expand...
Click to collapse
did you try with the 2 urls unblocked while using pm disable method ? probably wont help but i thought those urls need to be unblocked on a factory reset?
nhumber said:
did you try with the 2 urls unblocked while using pm disable method ? probably wont help but i thought those urls need to be unblocked on a factory reset?
Click to expand...
Click to collapse
Thanks for the suggestion. Just tried without the 2 URLs and it still hangs at the white Amazon logo when rebooting to recovery. Any other ideas?
qwertywarez said:
Thanks for the suggestion. Just tried without the 2 URLs and it still hangs at the white Amazon logo when rebooting to recovery. Any other ideas?
Click to expand...
Click to collapse
so your rooted and you can boot normally fine, just cant boot into recovery? did you unlock your device prior to installing the newest cwm?
nhumber said:
so your rooted and you can boot normally fine, just cant boot into recovery? did you unlock your device prior to installing the newest cwm?
Click to expand...
Click to collapse
yes I'm rooted and unlocking the bootloader was successful. Just can't get into recovery. I also get the freeze when doing a factory reset from the device. Even on stock recovery.
Seems that the bootloader freezes the command to send to recovery....
qwertywarez said:
I just received my brand new FireTv and luckily it was on firmware 51.1.0.1. I was able to properly root the device but cannot upgrade or downgrade the firmware using any manual methods or tools/scripts. Every time the FTV tries to boot into recovery it just FREEZES at the white Amazon logo and sits there forever. If I end up unplugging it, it reboots back into the original firmware. Doing a factory reset via the settings menu or remote button combo has the same effect where the FTV again gets stuck on the Amazon logo....
The 2 update addresses are blocked via DNSMasq since the beginning. I've also tried with and w/o PM Disable, loading up a custom bootloader and reinstalling the stock bootloader. Tring to enter recovery by using the keyboard key combo just reboots the device and freezes it again at the Amazon logo. There is also no powered usb hub connected....
Is there any way I can :
1) manually restore the device using ADB (ie. By deleteing folders)
2) force a manual update on the recovery menu
3) correct any recovery boot errors
4) or update firmware without the need of the recovery menu
Willing to try pretty much anything....
Any help would very appreciated.
UPDATE:
Figured out how to manually restore. Unfortunately no impact on the recovery boot freeze:
adb shell
su
wipe data
Click to expand...
Click to collapse
From your post above your where at 51.1.0.1_user_510055620 (all my FTV's have been at this FW out the box) all you had to do was ROOT following the AFTV Rooting Guide then then install CWM. Downgrading was not needed. And upgrading was only for after installing CWM. Then you would upgrade with the PreRooted FW.
Y314K said:
From your post above your where at 51.1.0.1_user_510055620 (all my FTV's have been at this FW out the box) all you had to do was ROOT following the AFTV Rooting Guide then then install CWM. Downgrading was not needed. And upgrading was only for after installing CWM. Then you would upgrade with the PreRooted FW.
Click to expand...
Click to collapse
Yes, CWM after my initial root was the first thing I tried but I went back to stock recovery to do a manual upgrade to 51.1.0.2 because CWM recovery wasnt working. i figured CWM preferred stock 51.1.0.2 but could not even upgrade to that on stock recovery due to the recovery freeze.
qwertywarez said:
Yes, CWM after my initial root was the first thing I tried but I went back to stock recovery to do a manual upgrade to 51.1.0.2 because CWM recovery wasnt working. i figured CWM preferred stock 51.1.0.2 but could not even upgrade to that on stock recovery due to the recovery freeze.
Click to expand...
Click to collapse
CWM prefers anything 51.1.0.2 or lower. It makes no difference to it installing it. Are you sure you had rooted it correctly ? I would try to reflash the "recovery-stock-51.1.0" with the AFTV Utility & and after that reflash the 51.1.0.1_user_510055620. DO NOT rename them to update.zip if you are using the AFTV Utility. After that you will need to reRoot again.
Which version of CWM where you trying to install ??
Y314K said:
CWM prefers anything 51.1.0.2 or lower. It makes no difference to it installing it. Are you sure you had rooted it correctly ? I would try to reflash the "recovery-stock-51.1.0" with the AFTV Utility & and after that reflash the 51.1.0.1_user_510055620. DO NOT rename them to update.zip if you are using the AFTV Utility. After that you will need to reRoot again.
Which version of CWM where you trying to install ??
Click to expand...
Click to collapse
Thanks for the assistance.
I rerooted, flashed stock recovery and stock Fw 51.1.0.1 all using the AFTV utility and the re-flash process of the original stock Fw does not complete since it still stays stuck on the white Amazon screen. PS: AFTV utility v0.30 requires the renaming to update.zip else it give an error.
When flashing CWM recovery, I use the latest 6.0.5.1.4a but also tried older versions.
qwertywarez said:
Thanks for the assistance.
I rerooted, flashed stock recovery and stock Fw 51.1.0.1 all using the AFTV utility and the re-flash process of the original stock Fw does not complete since it still stays stuck on the white Amazon screen. PS: AFTV utility v0.30 requires the renaming to update.zip else it give an error.
When flashing CWM recovery, I use the latest 6.0.5.1.4a but also tried older versions.
Click to expand...
Click to collapse
For 6.0.5.1.4a you would of had to unlocked the bootloader first. Try again to do the keyboard reset again.. See if this time it comes thru...
Y314K said:
For 6.0.5.1.4a you would of had to unlocked the bootloader first. Try again to do the keyboard reset again.. See if this time it comes thru...
Click to expand...
Click to collapse
Yes, forgot to mention. The bootloader was unlocked. Still the same problem.
Any other ideas?

Device will not flash any recovery in fastboot

My device decided to randomly encrypt itself after using the CM12 port that is available. How this happened is beyond me. Anyhow, I tried to do a factory reset... Nothing would mount because the device was encrypted. So, I thought it would be a great idea to flash a different recovery. By now, I have flashed over 6 recovery images (all different) even the stock. Fastboot says that the transfer went through successfully only to find when I try to boot into recovery, it boots into fastboot instead.
Yes the device is unlocked.
I don't know if there is a ROM on it, but when i try to start it normally, it wont boot past the splash screen (before the boot animation)
Please help, as this is the only phone I am stuck with for a long time
Here's a thread with people that have a similar problem. There are some suggestions of what to do in there, but personally none of them worked for me. I ended up having to send it back to Amazon.
iananderson said:
Here's a thread with people that have a similar problem. There are some suggestions of what to do in there, but personally none of them worked for me. I ended up having to send it back to Amazon.
Click to expand...
Click to collapse
Thank you. Still no success :/
BLEXXAR said:
My device decided to randomly encrypt itself after using the CM12 port that is available. How this happened is beyond me. Anyhow, I tried to do a factory reset... Nothing would mount because the device was encrypted. So, I thought it would be a great idea to flash a different recovery. By now, I have flashed over 6 recovery images (all different) even the stock. Fastboot says that the transfer went through successfully only to find when I try to boot into recovery, it boots into fastboot instead.
Yes the device is unlocked.
I don't know if there is a ROM on it, but when i try to start it normally, it wont boot past the splash screen (before the boot animation)
Please help, as this is the only phone I am stuck with for a long time
Click to expand...
Click to collapse
Never factory restore when you have a Custom ROM as it isn't made to reset with the devices stock hardware and causes things to go crazy.
Always use a nandroid of the original system with root, then unroot, then factory restore from that.
Also. YouTube search - HTC Desire 816 root unlock bootloader.
Use the .exe recovery from that video in fastboot at least twice without exiting fastboot or rebooting.
Now try the recovery.
Sent from my 710C using XDA Free mobile app
Didn't work. Thanks though.
BLEXXAR said:
Didn't work. Thanks though.
Click to expand...
Click to collapse
When you were on the stock recovery, could you wipe partitions?
Also what model do you have?

[Q] Please help. Bricked/boot loop

HELP: I have CWM 6.0.5.1.4a and installed the latest rooted rom. Now I have a bricked device in boot loop. I am able to get into CWM with the ALT+i+prt scrn method.
I have tried installing varoius roms but my device does the same every time. It is just stuck in the color Fire TV logo.
Since I don’t have SU from CWM I cannot get ADB to upgrade to kernel boot menu or downgrade to stock firmware.
What should I do? Any help greatly appreciated!
I also tried the factory reset from CWM but with no result…
henningdalgaard said:
HELP: I have CWM 6.0.5.1.4a and installed the latest rooted rom. Now I have a bricked device in boot loop. I am able to get into CWM with the ALT+i+prt scrn method.
I have tried installing varoius roms but my device does the same every time. It is just stuck in the color Fire TV logo.
Since I don’t have SU from CWM I cannot get ADB to upgrade to kernel boot menu or downgrade to stock firmware.
What should I do? Any help greatly appreciated!
I also tried the factory reset from CWM but with no result…
Click to expand...
Click to collapse
Install 51.1.4.0 from CWM to fix it. Then follow all the instructions/requirements for the latest.
thanks! I installed 51.1.4.0 pre-rooted rom CWM and it worked. I thougt it failed and started the loop again but after a wile it booted into the amazon software.
I used the same one...
SSAPIR11 said:
I installed 51.1.4.0 to un-brick. i followed the guide to install su and busybox, verifited rom. I installed custom rom 51.1.5.0_515030720, rebooted and now stuck at amazon fireTV logo. any suggestions?
Click to expand...
Click to collapse
Seems you followed part of the guide but did you take all precautions? You need boot menu and unlocked bootloader for that fw. If you have these and confirmed they work, plus you checked mdsums...I can't imagine why it's in bootloop.
henningdalgaard said:
I am able to get into CWM with the ALT+i+prt scrn method.
Click to expand...
Click to collapse
What is that method exactly?
Alright, got a question, tried to find an answer everywhere.
Went to update to the newest version through CWM (51.1.5.0_515030720). Forgot to re-install Boot Menu, am now in a brick/bootloop. Despite what I've read, no amount of wiping the data/cache/dalvik cache gives me back the option to simply "reboot." In addition, all the guides tell me that I need to downgrade by installing 51.1.4.0_514006420. That's all well and good, but I have no way to get 51.1.4.0_514006420 onto my Fire TV to install it. Sideloading doesn't work, as ADB isn't functioning properly through CWM. Fastboot doesn't let me install roms or push files on.
Can someone please help me figure out what to do next? I can get to recovery, I have a keyboard, and I don't know how to get this older rom onto the Fire TV.
Neo3D said:
What is that method exactly?
Click to expand...
Click to collapse
there is a guide here:
http://www.aftvnews.com/how-to-unbrick-and-prevent-bricking-an-amazon-fire-tv/

Soft bricked

Hello everyone, today I installed TWRP recovery, it went fine and I am not new to install custom roms, custom recoveries, etc. but this got my phone messed up. It was working perfectly fine and then I turned it off in the night and in the morning, it just got stuck in a bootloop, and knowing me of course, I forgot to create a backup as I installed TWRp. So, is there any kind fellow out there that has a TWRP backup at hand for the ZE551ML?
Just to get the order correct...
Flashed TWRP - No problem
Rebooted to system - No problem
System worked?
Turned off phone
Bootloop on power on?
Is this a bootloop, or does it just sit on the Asus screen? Does it get to the actual boot animation, or are you on the splash screen?
Harfainx said:
Just to get the order correct...
Flashed TWRP - No problem
Rebooted to system - No problem
System worked?
Turned off phone
Bootloop on power on?
Is this a bootloop, or does it just sit on the Asus screen? Does it get to the actual boot animation, or are you on the splash screen?
Click to expand...
Click to collapse
I am getting to the boot animation with the gears turning and then error comes up and boots me into TWRP. The problem is, the Bootloader will not come up so I can do the fastboot flashing, TWRP comes up instead. It comes up and I didn't overwrite the bootloader with TWRP. Problem is I can't access fastboot commands.
Lurkingintheshadows said:
I am getting to the boot animation with the gears turning and then error comes up and boots me into TWRP. The problem is, the Bootloader will not come up so I can do the fastboot flashing, TWRP comes up instead. It comes up and I didn't overwrite the bootloader with TWRP. Problem is I can't access fastboot commands.
Click to expand...
Click to collapse
Give me a few minutes. I'll get you a TWRP flashable boot.img zip.
Try flashing this in TWRP. You might need to sideload it onto your phone if you can't boot into system.
Harfainx said:
Try flashing this in TWRP. You might need to sideload it onto your phone if you can't boot into system.
Click to expand...
Click to collapse
Thank you. But, it won't flash, I've tried about every option now. I think I'm just going to see if I can get a replacement. 2.19 was always causing me problems to install and then now that I finally got it on my phone, I couldn't install another 2.19 on top of it or downgrade. Guess this phone is done for until CM12 gets released. Thanks for the help but it seems it can't be recovered at this point.
Lurkingintheshadows said:
Thank you. But, it won't flash, I've tried about every option now. I think I'm just going to see if I can get a replacement. 2.19 was always causing me problems to install and then now that I finally got it on my phone, I couldn't install another 2.19 on top of it or downgrade. Guess this phone is done for until CM12 gets released. Thanks for the help but it seems it can't be recovered at this point.
Click to expand...
Click to collapse
If you lurk on these forums, there are some Intel flashing tools I've seen that can help you recover from a soft brick.
I am stuck too!
I was in stock recovery and did a cache wipe. It took forever and wouldn't come out of it so i powered it off and tried booting. It got stuck on bootloop. phone is asus zenfone 2 Z00A. It is intel chipset. please help me out.
the worst part is that i cant get into fastboot or recovery modes so i am completely stuck! please help me out.
when i try to get into fastboot mode with vol up+ power key it vibrates but nothing is displayed.
if i just power it on its stuck on bootloop.
i can't get into recovery and fastboot bcoz its at the same place.
can i use adb commands or fastboot commands somehow?
i can maybe use adb reboot recovery to get into recovery and then i can do a wipe and flash new stuff.
please help me out.
UPDATE: I found out u can use adb reboot recovery while on the asus bootanimation.
i tried adb reboot recovery and now getting a flashing android sleeping bot with error!
can't use adb or fastboot commands now though
now in even bigger mess. after using adb reboot recovery, i can't get to bootanimation either.
just stuck at flashing android sleeping bot with error.
can't get to bootloader or fastboot or anything!
Please any suggestions. I'm dying here to fix it.
I have a adb backup.
i couldn't take a nandroid backup. i just entred recovery and wiped cache first. after doing that i was going to flash twrp and then using twrp take a nandroid backup and flash a custom rom. but it got stuck at cache wipe and i powered it off and the whole mess.:
Finally entered bootloader with fastboot now working!
Content and satisfied
I_am_sid said:
I was in stock recovery and did a cache wipe. It took forever and wouldn't come out of it so i powered it off and tried booting. It got stuck on bootloop. phone is asus zenfone 2 Z00A. It is intel chipset. please help me out.
the worst part is that i cant get into fastboot or recovery modes so i am completely stuck! please help me out.
when i try to get into fastboot mode with vol up+ power key it vibrates but nothing is displayed.
if i just power it on its stuck on bootloop.
i can't get into recovery and fastboot bcoz its at the same place.
can i use adb commands or fastboot commands somehow?
i can maybe use adb reboot recovery to get into recovery and then i can do a wipe and flash new stuff.
please help me out.
UPDATE: I found out u can use adb reboot recovery while on the asus bootanimation.
i tried adb reboot recovery and now getting a flashing android sleeping bot with error!
can't use adb or fastboot commands now though
now in even bigger mess. after using adb reboot recovery, i can't get to bootanimation either.
just stuck at flashing android sleeping bot with error.
can't get to bootloader or fastboot or anything!
Please any suggestions. I'm dying here to fix it.
I have a adb backup.
i couldn't take a nandroid backup. i just entred recovery and wiped cache first. after doing that i was going to flash twrp and then using twrp take a nandroid backup and flash a custom rom. but it got stuck at cache wipe and i powered it off and the whole mess.:
Finally entered bootloader with fastboot now working!
Content and satisfied
Click to expand...
Click to collapse
how did you get fastboot working? I can get into bootloader, but cant get my pc to connect with my zenfone2. can't use any adb cmd it would just say "error: can't find devices"
I_am_sid said:
I was in stock recovery and did a cache wipe. It took forever and wouldn't come out of it so i powered it off and tried booting.
Click to expand...
Click to collapse
Just a reminder to everyone, never force shutdown the Phone during a cache wipe procedure, it takes a long time but it finishes.
When I did it on my ZF2, I thought it was taking too long, but I did a search here and found out about it taking long before it was too late.
I'm glad you could recover yours. :good:
I shut mine down because it took too long. Wouldn't start up again. Had to send it in for RMA. Asus Canada reset the OS. I'll never do that again.
Sent from my ASUS_Z00AD using XDA-Developers mobile app
ikkuy said:
how did you get fastboot working? I can get into bootloader, but cant get my pc to connect with my zenfone2. can't use any adb cmd it would just say "error: can't find devices"
Click to expand...
Click to collapse
Dude you can never use adb when in bootloader.
That's why you have fastboot.
just type
fastboot devices
you will get your device.
if you don't then download intel drivers. You will get them in asus website.
if you are stuck without custom recovery i would suggest you to download system image (~1.5Gb) from asus website.
just search for asus zenfone 2 and go to official asus site. in downloads tab you should find both drivers and system image.
download the latest one.
See if you can get into stock recovery.
when in bootloader press vol down and go to recovery mode.
you will see a sleeping android bot with error.
press power key + vol down you will get a list.
choose factory reset and then after wipe is complete choose sideload from adb.
connect your phone and then in adb type
adb sideload filename.zip
obviously place file in your platform-tools folder and replace filename with whatever its name is.
it will take a while and you will get back your system.
---------- Post added at 07:37 PM ---------- Previous post was at 07:21 PM ----------
Marteicos said:
Just a reminder to everyone, never force shutdown the Phone during a cache wipe procedure, it takes a long time but it finishes.
When I did it on my ZF2, I thought it was taking too long, but I did a search here and found out about it taking long before it was too late.
I'm glad you could recover yours. :good:
Click to expand...
Click to collapse
Thanks!
It took a lot of time though.
For anyone stuck,
I first got fastboot working. and then i flashed stock recovery and boot.
got into stock recovery and sideloaded system img into it.
After it booted back into asus stock rom i unlocked bootloader, placed twrp in sdcard and got straight into fastboot again installed twrp and then did a wipe and went ahead and flashed ROM and Gapps. Working fine.
Update:
To get to bootloader:
i was stuck in a bootloop.
When at asus boot animation i connected USB cable and quickly typed
adb reboot bootloader
which seemed to work for me. Though i couldn't get into recovery.
So i had to flash stock recovery again.

Stuck at boot

Hi hoping someone can help, I accidentally wrote the wrong file to my system partition and am stuck at smartwatch 3 logo.
i tried pc companion and it tells be there "no software available for my device" all i can get to is fastboot mode stock recovery is gone too
I wrote twrp to it but as of yet have not been able to launch it. its running 5.1.1 os and i cant remember build number other than it began with an L
Please help
ZR1
if you read this and know i have no hope please let me know that too please
seems like if i had stock partitions images i could flash using adb i"d be good yes?? no?
I do not have time to help right now, but since you can get to fastboot, you are probably fine. Find the stock 5.1.1 recovery and boot to it. Then sideload the latest update. You will be good to go.
The command in a terminal window is...
Code:
Fastboot boot <stock recovery.img>
Alternatively, you can boot to twrp and install a twrp flushable zip.
Good luck.
Lekofraggle thank you for your help.
I did what you said with img file from this thread http://forum.xda-developers.com/sma...50-version-t2988087/post62897403#post62897403
it wrote the img file but still just hangs at boot image, and i still cant get twrp to work after holding power button and choosing recovery option screen goes blank and then starts to boot and hangs at smartwatch 3 image
all the things i"ve rooted before in my life i"ve never screwed up this bad.
zr1 said:
Lekofraggle thank you for your help.
I did what you said with img file from this thread http://forum.xda-developers.com/sma...50-version-t2988087/post62897403#post62897403
it wrote the img file but still just hangs at boot image, and i still cant get twrp to work after holding power button and choosing recovery option screen goes blank and then starts to boot and hangs at smartwatch 3 image
all the things i"ve rooted before in my life i"ve never screwed up this bad.
Click to expand...
Click to collapse
Have you tried Sony Companion to repair your watch?
If you were running 5.1.1, then the recovery you mention is for 5.0.1, so that might be the reason why you can not boot into it. See if you can find the stock recovery for 5.1.1
I have used the following method a couple of times now to get me out of trouble after playing around with my SW3
http://forum.xda-developers.com/smartwatch-3/general/guide-roll-watch-to-previous-software-t3176801
You can then use the stock recovery you already have and update via OTA files to get it back to the latest firmware or via Sony Companion.
I had the exact same issue after I did fastboot flash using corrupt system.img (which wasn't a snapshot that could be flashed but rather a tarball). Since you have TWRP installed you can confirm this by trying to mount system partition in recovery mode. After it fails, connect to recovery via adb and view latest kernel messages (dmesg). It should show something like "failed to locate ext4 filesystem".
If this is your case, you can use TWRP restore function to restore system from your TWRP backup. It will then erase the partition, mkfs.ext4 and write the files from tarball. This did the trick for me.
(If you don't have backup, try looking for downloads in other threads here)
Edit: Re-read your post. Since your TWRP is broken, try hotbooting it using fastboot boot new_boot.img (you can take it here)
ebones thank you thank you thank you
I had downloaded new_boot img already so im not sure what i was doing wrong but i did what you said and she booted right into TWRP i now have to sideload the right update.zip file and run it in twrp correct?
edit; having trouble sideloading wear-supersu.zip what is the correct command?
GOT IT!!! I installed stock rom from this thread http://forum.xda-developers.com/sma...rom-repacked-stock-rom-swr50-version-t2988087 through TWRP and it works cant thank you guys enough
Thanks ZR1

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