Mic not working. HELP!! - Desire 816 Q&A, Help & Troubleshooting

I bought my girlfriend the desire 816 about a month ago from eBay and she has really been enjoying it up until tonight. Suddenly she complained that "ok Google" wasn't working. I tried and got no joy either. I also tried making a few phone calls and sure enough no one could hear my voice even though i could hear them.
I've a bad feeling the mic has broken but I just wondered if anyone else has come across this before and it there was an easy fix?
Sent from my D6603 using XDA Free mobile app

sjred_uk said:
I bought my girlfriend the desire 816 about a month ago from eBay and she has really been enjoying it up until tonight. Suddenly she complained that "ok Google" wasn't working. I tried and got no joy either. I also tried making a few phone calls and sure enough no one could hear my voice even though i could hear them.
I've a bad feeling the mic has broken but I just wondered if anyone else has come across this before and it there was an easy fix?
Sent from my D6603 using XDA Free mobile app
Click to expand...
Click to collapse
Got any working solution for this? i'm also facing the same issue?

same here dude, I thought its only me :/

same here
I provided to service centre and they took just 2 hours to resolve, they said some software issues.

Related

any kind of help will be much appreciated

Hey peeps. I have an issue with my gnex. Everything was fine till 2 days ago. When i make a phone call i hear this cracking sound before i hear the ringtone. Yesterday it got worse. I hear the sound when on a call. Today its worse. I cant hear anything.on the speaker expect that loud cracking noise. Music plays well. System sounds play well. Even viber calls are normal. No sound. Only when making a normal gsm call. Its so loud the person i'm calling can hear the irritating sound. I've tried switching sim cards on my htc but the.issue doesnt exist on that phone. My phone was unrooted till today. I have rooted the phone and tried flashing a new radio. The problem still persists. If anyone is willing to share and help me out and need more information i can provide. Thank you in advance.
this sounds more like a problem with your carrier and not the phone.
Sent from my Galaxy Nexus using XDA
New SIM? Yell at the carrier? Throw the phone into a lava pit?
Sent from my Galaxy Nexus using XDA
i dont know what the problem is. i have tried a different SIM on my nexus and its still the same. weird thing is..the speaker is fine when making calls with viber.
throwing the phone into a lava pit isnt an option. there are no volcanoes where i live.
Might be a defective gnex... just tell Samsung and they'll replace it for you hopefully
Sent from my Galaxy Nexus using XDA
i dont think it is defective. something must have happened. i nvr dropped it. nvr exposed it to water or heat. i have had this phone for abt 4 months now.
Seems like the phone is defective..
This may sound like a far-fetched idea, but if you want, you could try installing another baseband? Don't really see how this would change anything though :/
yup. maybe it has got something to do with the antenna. my viber calls are fine. my speaker makes that noise when calling out or answering a call. loudspeaker does the same thing..and also its the same when using my earphones. i have tried flashing a new baseband yesterday and it didnt work. i even tried installing a custom rom. ARHD 3.0. flashed a new baseband but it is still the same.
Defective ear-piece?

HTC one x headphone jack issue

Hi all,
Wondering if anyone can shed some light on an issue with the headphone jack I've started having. The HTC headphones supplied have stopped being recognised. They work in other devices just not in the HTC one x. Now if plug a different type of headphones into the phone they work and are recognised. This problem only started about a month ago before that everything was ok. I'm guessing its a fault with the phone but just wondering if anyone else has this issue.
Sent from my HTC One X using xda app-developers app
I'm having the same issue albeit a little differently. My personal earbuds get unrecognized frequently after plugging for a little while. It happens even if I leave the jack stationary and not touching the phone at all and after 2-3 songs it will stop recognizing my earbuds.
Tried on 2 earbuds same result. Wanted to send in for repairs but have no idea what to tell HTC. Cos it happens randomly.
Sent from my HTC One X using xda app-developers app
I had this problem mine used to disconnect and connect randomly i used a app called Sound About by David Woods from market the override the detection of headphones and this worked great. In the end my phone had signal problems so was replaced. Give it ago if you dont want to send phone off.
Thanks a lot for your help. The app seems work.
Sent from my HTC One X using xda app-developers app
Dasco68 said:
I had this problem mine used to disconnect and connect randomly i used a app called Sound About by David Woods from market the override the detection of headphones and this worked great. In the end my phone had signal problems so was replaced. Give it ago if you dont want to send phone off.
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Click to collapse
Will try thanks!
Sent from my HTC One X using xda app-developers app
I had the same issue a few months ago.
After some time i did send it in (htc picked it up thenext day) and they replaced the headset connector.
Since then no problems anymore.
You can also go to Htc certified repair center for this replacement.
Verstuurd van mijn A500 met Tapatalk
Dasco68 said:
I had this problem mine used to disconnect and connect randomly i used a app called Sound About by David Woods from market the override the detection of headphones and this worked great. In the end my phone had signal problems so was replaced. Give it ago if you dont want to send phone off.
Click to expand...
Click to collapse
I´ve tried this program and i could set it to headset output. But after this my speaker has no function, when i disconnect the headset. I have to change the settings in the program again. Any idea?
Dasco68 said:
I had this problem mine used to disconnect and connect randomly i used a app called Sound About by David Woods from market the override the detection of headphones and this worked great. In the end my phone had signal problems so was replaced. Give it ago if you dont want to send phone off.
Click to expand...
Click to collapse
Thanks for your help on this... I had the a problem where it will not recognise headphones at all.... Used Sound About and all OK. Thank you!
dmonuk said:
Thanks for your help on this... I had the a problem where it will not recognise headphones at all.... Used Sound About and all OK. Thank you!
Click to expand...
Click to collapse
I just bought the HTC ONE but the headphones is not recognized andi can't find the "sound about" app nowhere in the market.
I got this error to on my HOX but with beats tour earphones my phone just don't recognize them now anymore, but what is strange is that it works with any others earphones...
vipsphinx said:
I just bought the HTC ONE but the headphones is not recognized andi can't find the "sound about" app nowhere in the market.
Click to expand...
Click to collapse
https://play.google.com/store/apps/details?id=com.woodslink.android.wiredheadphoneroutingfix
same
I have the same issue with my htc one (((
I had the same issue, new set of ears and is was good . after 2 weeks my
Headphonejack is completely broken! It sounds like 1 site of the ears isn't always working (same problem when ears are old and broken)
I can't send it to HTC because i have a rooted phone!

[Q] Microphone noise

Greeting as are all... after almost have solved the BSOD I have the small problem of the cell phone microphone
trying to record or talk to someone else annoying noise is heard and not heard anything and sometimes stops
working... I wonder if anyone has this happened and if it resolved as it did thanks in advance
elfiloso said:
Greeting as are all... after almost have solved the BSOD I have the small problem of the cell phone microphone
trying to record or talk to someone else annoying noise is heard and not heard anything and sometimes stops
working... I wonder if anyone has this happened and if it resolved as it did thanks in advance
Click to expand...
Click to collapse
i had that problem with my mic as well. little be little the noise got worse and now the mic does not work at all. i tried flashing different roms and unbricking, no luck. then all of a sudden the touch screen was no longer responsive as well. so i no longer use my nitro. the phone was like my red-headed stepchild. i loved to hate it..
Nitro Lopez said:
i had that problem with my mic as well. little be little the noise got worse and now the mic does not work at all. i tried flashing different roms and unbricking, no luck. then all of a sudden the touch screen was no longer responsive as well. so i no longer use my nitro. the phone was like my red-headed stepchild. i loved to hate it..
Click to expand...
Click to collapse
do not scare me that this phone had to stay with him and buy another to my friend for this problem .... I hate Lg

Haptic feedback broken?

My haptic feedback, and vibrate in general appears to be broken.
I noticed the haptic was gone from the keyboard, and it was turned on in there 'Sounds' menu.
Running the Vibration test from a Diagnostics results in nothing, Failed.
I have rebooted and it's made no difference.
Anyone else noticed a lack of Haptic, or is it back to the shop with it?
Sent from my iPad using Tapatalk HD
Ah, if I shake the phone it starters working again.
This has happened once, hopefully I can make it happen again, so I can return the phone maybe?
I think perhaps the vibration motor gets stuck.
Also reported by other person on talk sonymobile forum
http://talk.sonymobile.com/t5/Xperia-Z1-Compact/Vibration-issue/m-p/547959#U547959
Sent from my iPad using Tapatalk HD
HarpingOn said:
Ah, if I shake the phone it starters working again.
This has happened once, hopefully I can make it happen again, so I can return the phone maybe?
I think perhaps the vibration motor gets stuck.
Also reported by other person on talk sonymobile forum
Sent from my iPad using Tapatalk HD
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Click to collapse
Hi! It was me posting in the sonymobile forum. Do you guys know whats wrong? feels like it could be a software problem...or the touchscreen dont register... What do you think?
I think it's a hardware problem.. As you're saying it is working when you shake it.. So I would recommend you to take it to the service center.. You should get a replacement as it is a defected piece or some hardware malfunction..
Sent from my LT26i using xda app-developers app
Not sure how I can take it to a service centre. There are none that I can find.
Back to the shop, I suppose, but I can't make the problem happen at will
Anyone got a cast iron method of making the haptic go off?
Sent from my iPad using Tapatalk HD
My z1 compacts vibration stopped working when I was texting and would start working again when shaken. I took it into phones4u (my retailer) and wrote a text in front of them until it stopped. They gave me a new handset which so far has had no problems after a week. Hope you can get yours replaced or repaired!
Try searching the service center on their official website or try contacting them using their helpline no.
If not flash your phone with a latest ftf which is available.. It might help you out..
Revert back for more info..
Hit Thanks if I helped you
Sent from my LT26i using xda app-developers app
trex3491 said:
My z1 compacts vibration stopped working when I was texting and would start working again when shaken. I took it into phones4u (my retailer) and wrote a text in front of them until it stopped. They gave me a new handset which so far has had no problems after a week. Hope you can get yours replaced or repaired!
Click to expand...
Click to collapse
I can't make it happen again. Perhaps it won't. If I can't demo the problem I've got no chance.
On the other hand, if it never happens again, *shrug*
Worse, would be if it starts happening regularly a month or more down the line. That'd be more of a problem.
HarpingOn said:
I can't make it happen again. Perhaps it won't. If I can't demo the problem I've got no chance.
On the other hand, if it never happens again, *shrug*
Worse, would be if it starts happening regularly a month or more down the line. That'd be more of a problem.
Click to expand...
Click to collapse
A-ha.
I can recreate it in a few seconds by texting in landscape mode.
Which I never do.
But... It serves to demonstrate the fault.
So, I'm going back to CPW tomorrow with it.
I really hope they let me refund and get a Z1 instead of a compact. The production faults with this handset seem to be growing, even though I actually do prefer the form factor.
Shebe7 said:
It`s crystal clear only a service could decide what to do further. How long having been using it? I asl you because, I`m using my Z1 compact for six months and no major problem appeared
Click to expand...
Click to collapse
You say that like it is easy, but as far as I know there are no Sony Mobile Xperia service centres in the UK, and even if there is one that I haven't been able to find online, it'll be hundreds of miles away.
'Take it to a service center' is just not an option.
It's going back to the shop tomorrow and I'm going to try and get them to refund and I'll get a Z1 instead. If they won't (they don't have to) then I'll check the replacement handset very closely in the shop for the same problems I have on mine (loose screen, stuck vibro motor, flash bleed).
I demonstrated the fault to the salesman who'd never heard of the problem before.
They showed me another handset upon which I created the fault again. Even the diagnostics won't turn on the vibro. Weird.
They had no more Z1C to give me, so I got a Z1 instead.
So now, I have no Z1C any more, but a brand new and so far fully functional Z1
Result
Sent from my iPad using Tapatalk HD
I'm having the same issue with mine, consistently since buying it. Vibrate stops working after typing a few characters, and then the phone won't vibrate for notifications either. if I leave it alone for a while, it will work again, until I type and then it kind of "fades" away to not working again. Shaking it does seem to get it working again, if only for a second or two.
Problem is I bought the phone on Amazon, and there are no service places even remotely near me. I kept the phone hoping the update would fix.. and when it didn't, I was hoping a fix would be released.. but no. I guess I'll send them an email.
My wife's Z1C had the same issue with haptic feedback, but also the sound would cut out at the same time. Indeed, giving the phone a wack would start both sound and vibrations working again. But finally it never turned back on, so had to RMA it....

[Q] Bad call quality

Hi all,
My note2 fell down a couple of weeks ago, and as result i got a broken screen and and a very bad call quality.
I replaced the screen and the mic unit, but the problem still exists. my call partner hears me very bad.
anybody knows what can this be? please help.
rafik_wahby said:
Hi all,
My note2 fell down a couple of weeks ago, and as result i got a broken screen and and a very bad call quality.
I replaced the screen and the mic unit, but the problem still exists. my call partner hears me very bad.
anybody knows what can this be? please help.
Click to expand...
Click to collapse
looking like hardware issue...i m afraid nobody here can help here regarding this...need to contact repair centre
Yeh seems to be a hardware malfunction and sadly no cure for this
Better sell it on eBay for parts and top up the money to get another one
Sent from my GT-N7100 using XDA Premium 4 mobile app

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