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After upgrading from 4.0 to 4.1 I found that my phone won't switch on until I press the power button three times although sometimes it does switch on first go. Then, I installed the latest OTA patch to 4.1.1, software number 3.14.401.31 (international version) and found that accessing the camera from the lock screen, with security pattern enabled, is very slow. That is when you drag the camera to the unlock ring and release, the lock ring pauses for about 5 seconds before the camera starts up. This didn't happen before the last update.
So far I have taken the camera out of the unlock bar and rebooted the phone and turned off geo-tagging photos. None of these options helped.
If I turn off the pattern unlock then accessing the camera from the lock screen is normal so this appears to be something to do with accessing the camera with the pattern unlock enabled.
Hi,
I have encountered the same thing - seems like you're the only one who has reported it on these forums so far. I hadn't tried disabling the pattern unlock, thanks for the tip. I'll try this. But I'm quite unhappy about this new bug that just came out of nowhere with the 4.1 update, especially knowing that the camera quick start was one of the features HTC boasted about so much!
Yeah, not much on it at the moment but the upgrade is quite recent. Hopefully more people will find this thread and we can get some traction.
Same problem here, me and my wife. Wery annoing!
Sent from my HTC One X using xda app-developers app
I emailed HTC and they replied the next day which was good. They asked me to reset the camera app, reboot the phone and then factory reset the phone if the other things didn't work. It didn't fix it yet so I'll see what they come up with next.
exazonk said:
I emailed HTC and they replied the next day which was good. They asked me to reset the camera app, reboot the phone and then factory reset the phone if the other things didn't work. It didn't fix it yet so I'll see what they come up with next.
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Exazonk,
please let us know if it works!
Thanks!
:good:
Pietje_1985 said:
Exazonk,
please let us know if it works!
Thanks!
:good:
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Click to collapse
No factory resetting my phone didn't work. HTC rang me back and said that I need to return it to who I bought it from. In other words no fix and returning certainly won't prove anything. I think I'll just have to wait it out until it is fixed with another update ... hopefully.
Or maybe we should looking at getting an app that provides the same functionality?
Have te same bug guys :/
Sent from my HTC One X using xda premium
I tried the factory reset too, to no avail. Seems like disabling the phone lock is the only solution, but that's not really what I would call a satisfactory solution, since I'm using a VPN on my phone and that requires a lock + I just don't want to go lock-free.
We need this issue to be known to HTC and hopefully a fix will come.
Ps I don't think this problem was present in the JB update, but only came in the small FW update that followed.
Sent from my HTC One X using Tapatalk 2
benitorios said:
I tried the factory reset too, to no avail. Seems like disabling the phone lock is the only solution, but that's not really what I would call a satisfactory solution, since I'm using a VPN on my phone and that requires a lock + I just don't want to go lock-free.
We need this issue to be known to HTC and hopefully a fix will come.
Ps I don't think this problem was present in the JB update, but only came in the small FW update that followed.
Sent from my HTC One X using Tapatalk 2
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Click to collapse
Yeah it only came in the small update after the JB update. But another problem that I'm having is that to turn my phone on via the power button, sometimes I have to press the power button three times. It doesn't always happen, but sometimes after the phone has been off for a while, I hit it once and nothing, hit it again, nothing and then on the third press it comes on. I'm not sure if they are related to the "quick" camera launch problem.
One work around for this bug, if you use your camera a lot, is to leave your camera in standby mode. That is turn your phone off while the camera is active and then when you hit the power button it will go straight to camera. I don't use this myself as I have the lock pattern on to prevent my phone from turning on in my pocket which is common on HTC phones
HTC support are a waste of space
I have this issue too. HTC told me to factory reset it, then when that didn't work they told me to return it to the store to be sent away for repair. They really don't have a clue at HTC support.
The phone was returned to Vodafone yesterday and the repair centre said "no fault found" What are they on!!! The Vodafone store confirmed the issue was still there.
I now have the phone back with no resolution.
Going to call Consumer and get some advice.
I have this problem too, quite annoying.
Sent from my HTC One X
Ok, they fixed this bug with the latest 30MB update that I got this morning.
exazonk said:
Ok, they fixed this bug with the latest 30MB update that I got this morning.
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:good: Great news!
May I ask where you're based? I've got a UK CID and haven't seen this update yet. Did you do anything special or did it just come as OTA?
Thanks!
benitorios said:
:good: Great news!
May I ask where you're based? I've got a UK CID and haven't seen this update yet. Did you do anything special or did it just come as OTA?
Thanks!
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Click to collapse
I'm in Brisbane, Australia and ordered my phone through kogan.com.au. It popped up as an OTA on my phone.
Thanks. Looks like that 3.18 OTA is seeding at the moment, shouldn't be long before I get it. Fingers crossed....
Sent from my HTC One X using Tapatalk 2
Hi guys, i've got a strange issue. My HOX is working, but the screen is off. Sometimes it turns on but with strange complicated issues like in the photo. The strangest thing is screenshot could't catch that view. i can receive income calls, all notifications, device is working. Only the screen is giving problem. I use my phone for one year and 3 months. It all started to happen a week ago. I was using Blade Elite rom, then i changed to Nik Project Rebirth rom, in aroma I ticked odex option, and after that... Now I don't know if it is a hardware or software issue. Can anybody please help me?
eyfa said:
Hi guys, i've got a strange issue. My HOX is working, but the screen is off. Sometimes it turns on but with strange complicated issues like in the photo. The strangest thing is screenshot could't catch that view. i can receive income calls, all notifications, device is working. Only the screen is giving problem. I use my phone for one year and 3 months. It all started to happen a week ago. I was using Blade Elite rom, then i changed to Nik Project Rebirth rom, in aroma I ticked odex option, and after that... Now I don't know if it is a hardware or software issue. Can anybody please help me?
Click to expand...
Click to collapse
Unfortunately that looks like the graphics chip has failed, I read about this happening to some devices. I think this might be a hardware issue but maybe someone else can confirm?
pakjebakmeel said:
Unfortunately that looks like the graphics chip has failed, I read about this happening to some devices. I think this might be a hardware issue but maybe someone else can confirm?
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Does it take some time for screen to turn on as wel?. Mine had these symptoms and Mainboard had to be replaced.
http://forum.xda-developers.com/showthread.php?t=1859339
jomy117 said:
Does it take some time for screen to turn on as wel?. Mine had these symptoms and Mainboard had to be replaced.
http://forum.xda-developers.com/showthread.php?t=1859339
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Thanks a lot mate.
If you chose odex option, did you wait until the device rebooted? On first boot, it does not boot up and rather odexes..maybe you interrupted that process...so just do a clean reflash of the rom, wiping system,data and cache... Make sure you wait for as long as needed before the system finally boots up...remember, first boot odex, then it will automatically restart and then next boot , you can finally access your phone (as in a complete boot)
Sent from my HTC One X using xda app-developers app
Sadman Khan said:
If you chose odex option, did you wait until the device rebooted? On first boot, it does not boot up and rather odexes..maybe you interrupted that process...so just do a clean reflash of the rom, wiping system,data and cache... Make sure you wait for as long as needed before the system finally boots up...remember, first boot odex, then it will automatically restart and then next boot , you can finally access your phone (as in a complete boot)
Sent from my HTC One X using xda app-developers app
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Click to collapse
Thank you for your reply, but i found that this is not a software issue. The same problem in this video is happening with my device now and i think it depends on overheating of device. http://www.youtube.com/watch?v=VFvABvJXDc8
Closed on OP request
Hello guyz.. My htc 816 touch screen not working properly, have to press several times each button.. This suddenly happened.. I turn on in settings "show touches" and began to see in the left down corner on the back button that the touch is moving there and pressing back very fast.. Now this issue often appear .. But now the soft keys are not pressing from the first time I touch them.. The notification bar is to hard to open either.. And tapping a message is a massacre hehe..
P.s : I'm rooted.. And I try to install cm12 but nothing happened.
Plz friends help.. And thanks
Flash a RUU, or restore a stock backup and see if the problem persists.
I have the same issue. 816x single SIM. Any Rom I flash I get this same issue after a few minutes into the Rom. Only on stock it works normally. I have used most recent released of twrp and cwm. I have also tried garak kernal and stock trying to narrow it down. Any ideas on this?
FoxyDrew said:
Flash a RUU, or restore a stock backup and see if the problem persists.
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Click to collapse
OK I'll try... And I will tell u what happens..
uushh2u said:
I have the same issue. 816x single SIM. Any Rom I flash I get this same issue after a few minutes into the Rom. Only on stock it works normally. I have used most recent released of twrp and cwm. I have also tried garak kernal and stock trying to narrow it down. Any ideas on this?
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Click to collapse
R u sure is the same issue?? Cuz I'm worry it's a hardware issue..
Sounds the same to me. Have to hit home keys few times to get it to work, trying to text is hectic. During swiping it'll select things instead of swipe. Put on pointer location youll see it on and off while moving around the screen (even though you're doing a circle with your finger). Something around those lines?
Did anyone find a fix on this at all? Seen a few posts on this but no answers yet.
I have the same issue . plz help
same here. on virgin mobile, is there any fix?
i have 2 phone with this issue
plz help to fix
Sepid Gsm said:
i have 2 phone with this issue
plz help to fix
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Click to collapse
I also have this problem. Just started two days ago. The most problematic is the going back button and the home button. Text is a nightmare as swipe works intermittently and it's all so slow. I've had to turn it off and on to get out of the camera or off another page due to the back button not working. It has also started bringing up random pages that I haven't touched, as someone else said somewhere.
I've taken the sim card out but that doesn't seem to be the problem.
So, if I restore to factory settings as has been suggested, what happens to my apps? I'm only concerned about my one paid app as it was $28! Can I just download via pc as I did initially?
What if this doesn't work? This is a new phone from January ... I love it :crying:
Anelei32 said:
I also have this problem. Just started two days ago. The most problematic is the going back button and the home button. Text is a nightmare as swipe works intermittently and it's all so slow. I've had to turn it off and on to get out of the camera or off another page due to the back button not working. It has also started bringing up random pages that I haven't touched, as someone else said somewhere.
I've taken the sim card out but that doesn't seem to be the problem.
So, if I restore to factory settings as has been suggested, what happens to my apps? I'm only concerned about my one paid app as it was $28! Can I just download via pc as I did initially?
What if this doesn't work? This is a new phone from January ... I love it :crying:
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Click to collapse
take it to hTC if it's under warranty.
paid apps will remain in your Google account if you have purchased them in google playstore.
seekfind said:
take it to hTC if it's under warranty.
paid apps will remain in your Google account if you have purchased them in google playstore.
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Thanks. I have hard reset to no avail. Now to tussle with Kogan...
Any firmware solution so far?
ctnerdem said:
Any firmware solution so far?
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Have sent back to Kogan and am still waiting. Been gone for over a week now
zheo77 said:
Hello guyz.. My htc 816 touch screen not working properly, have to press several times each button.. This suddenly happened.. I turn on in settings "show touches" and began to see in the left down corner on the back button that the touch is moving there and pressing back very fast.. Now this issue often appear .. But now the soft keys are not pressing from the first time I touch them.. The notification bar is to hard to open either.. And tapping a message is a massacre hehe..
P.s : I'm rooted.. And I try to install cm12 but nothing happened.
Plz friends help.. And thanks
Click to expand...
Click to collapse
Your device software is not up to date speaking bootloader wise. This happens and causes your device touch functions to act up. This was an early issue when device was just released.
Sent from my 710C using XDA Free mobile app
after i update phone to 5.0.1 sometimes i have a problem with keyboard ,randomly they stopped work ,
when i tapping the place and keyboard should appear nothing happens.
after one or two minut going back :/
any experience with this,,
thank guys
i noticed the same thing...i had to reboot the phone few times...
Same issue here!
You can wait till christmas, but nothing works to get your keyboard back..except booting..
Yes same issue here. I've mentioned it not long after the Developer Edition received the OTA.
It's not even something that we can recreate, it's just completely random. It stays that way until a reboot and then it's fine again. Very irritating.
try to clear data in app settings, that work for me :/ 4 days no problems
vahica said:
try to clear data in app settings, that work for me :/ 4 days no problems
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Click to collapse
do other keyboards work?
vahica said:
try to clear data in app settings, that work for me :/ 4 days no problems
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Click to collapse
not an expert here; can you explain how/where/what?
Donky1973 said:
not an expert here; can you explain how/where/what?
Click to expand...
Click to collapse
go to ;
settings-apps-all-htc sense input- clear data
mxisme said:
do other keyboards work?
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Click to collapse
They've never worked for me... unfortunately.
vahica said:
go to ;
settings-apps-all-htc sense input- clear data
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ah...the sense-input thing...makes sense...thanx!
No problems here.
Deleted cache but problem still occurs...randomly of course.... not that many times anymore though..
Donky1973 said:
Deleted cache but problem still occurs...randomly of course.... not that many times anymore though..
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Hello, the same problem with the keyboard .On any firmware, I have 6 different firmware problem persists.
p . s . TEL Verizon
Still having this damn problem.. Anyone know if it's isolated to Verizon phones? I'm on Verizon 5.0.1 stock, both the HTC and Google keyboard do it. Completely random, about once every day to 2-3 days. So annoying.
I'm having trouble with my HTC one M8
vahica said:
after i update phone to 5.0.1 sometimes i have a problem with keyboard ,randomly they stopped work ,
when i tapping the place and keyboard should appear nothing happens.
after one or two minut going back :/
any experience with this,,
thank guys
Click to expand...
Click to collapse
I had a problem with the keyboard lagging which got worse after the lollipop update, I was considering a warranty claim or rooting the phone and then the microphone packed in and the decision was made, I called the network who advised me to send it to HTC for repair which I did, it also had a few sync problems too, I asked the technical support guy about this problem and he said it would have to be reflashed, I sent it to them and they did the work, replacement microphones, replacement receiver, replacement lower board, replacement rubber something or other which I was told is something under the screen, replacement camera and a few others and of course it was flashed, I got it back after 8 days expecting my otherwise brilliant phone to be as it should be as I have come to expect from HTC, I switched it on and did the initial stages of making it work, I let it restore the last backup I made (off the phone with faults) which reported had failed but it started to restore the backed up apps, settings and my contacts, everything restored to how I had it before minus a couple of apps and a few notification settings, I have been using it for 2 days now however the keyboard has not been fixed by flashing it, unless the errors could have been brought in by the restoration? I have experienced the screen freeze and start jumping, jumping to the all open apps page, keyboard lag, keyboard is inaccurate, I went into the EE shop and they said that it should go back to HTC again, I haven't tried to hard reset it and go back to the factory settings and not restore the backup image this time, I've never had any problems with the 3 HTC phones I've owned, it is a good phone otherwise
Damn, I just went back to Dev Edition and sure enough it happened to me. Has this ever been fixed? This is way too annoying for me.
Possible Fix
For what it's worth, I went into App Manager to clear the Sense Input data as suggested by a previous poster (thank you) but did not have a 'Clear Data' button. There was a 'Settings' button though where I was able to turn off HTC Sense Input, after which my Swype keyboard immediately started working again. First time I've been able to resolve this SUPER annoying issue without rebooting the phone. Time will tell if it's a real fix; I'll update this post if not.
Phone is a brand new M8, still on stock 5.0.1
I've a SM-T700 Tab S 8.4 running lollipop, and I've recently noticed a bug. I don't know if it's new since the lollipop upgrade, but I didn't notice it before.
I often use it to read in the dark, so I turn the brightness down and set the touch keys to never light up. However, after a while the lights come on and stay on until the setting is altered again.
Anyone else getting a similar issue?
Hi! I think it's a common bug. I have the same problem and read that many people have it.
I'm not aware of any permanent solution, so for now i keep mine at 1.5 seconds (I'd prefer them off, but thats the best I could find!)
PS: Sorry for my English!
No need to apologize. Your English is perfect.
Sent from my SM-N900V using XDA Free mobile app
If the problem's widespread, what devices/ROMs has it been seen on? Is it Galaxy-specific, I wonder.
Same issue here
rosyatrandom said:
I've a SM-T700 Tab S 8.4 running lollipop, and I've recently noticed a bug. I don't know if it's new since the lollipop upgrade, but I didn't notice it before.
[....]
Anyone else getting a similar issue?
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Same problem here, only on mine the only way I've found to turn them off once they come on is to restart the device. What a hassle.
I have the same problem, regardless of what I set the duration to. It never did this under Kitkat.
Mythra said:
Same problem here, only on mine the only way I've found to turn them off once they come on is to restart the device. What a hassle.
Click to expand...
Click to collapse
yeah same here, only fix I found was a reboot. think I flashed the Brazil version.
nismofreak said:
yeah same here, only fix I found was a reboot. think I flashed the Brazil version.
Click to expand...
Click to collapse
Hi! I have same problem with Brazil version also.
Might it be related to that version only?
pantezuma said:
Hi! I have same problem with Brazil version also.
Might it be related to that version only?
Click to expand...
Click to collapse
could possibly be... anyone with this issue not on the Brazil version?
Yes, same problem here with my new Samsung Tab S 8.4 SM-T700, stock 5.0.2
Putting it to 1.5 secs is the best I can do for now. I'm looking around on the app store to see if there's a different app to control this that might work (aside, the Galaxy S6 came with no way to turn these off and you have to use a separate app to do this).
nismofreak said:
could possibly be... anyone with this issue not on the Brazil version?
Click to expand...
Click to collapse
Mine is stock US (or whatever the official region is).
Mythra said:
Same problem here, only on mine the only way I've found to turn them off once they come on is to restart the device. What a hassle.
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Click to collapse
No need to restart/reboot, for me if I change the setting to something else (e.g., 1.5 secs etc) and then back to OFF it'll work for a while before it stays on permanently again.
levon9 said:
No need to restart/reboot, for me if I change the setting to something else (e.g., 1.5 secs etc) and then back to OFF it'll work for a while before it stays on permanently again.
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Click to collapse
I tried that with mine... won't work: no matter what I change the setting to they just stay on until I restart the device. I created a ticket with Samsung support last week, but no response from them so far.
Ah .. ok, that's interesting, thanks for sharing. Hopefully Samsung will issue a fix in the next update. Nice tablet otherwise.
I'm sure most, if not all, knew this, but it is definitely a software issue. I flashed CM 12.1 the other day and the touch keys stay off. Perhaps someone can look into the stock firmware and see if there's a way we can fix it ourselves?
Hey guys, I've had the same bug since upgrading to Lollipop and I found out it seems to be a bug with the power saving mode. If I turn it off, the bug stops happening. I'm also testing power saving mode with the "turn key lights off" option unchecked, and it seems to be working ok. This option can be found under settings, power saving, restrict performance.
I'll keep testing. If anyone tests it too please reply with your findings!
giancian said:
Hey guys, I've had the same bug since upgrading to Lollipop and I found out it seems to be a bug with the power saving mode. If I turn it off, the bug stops happening. I'm also testing power saving mode with the "turn key lights off" option unchecked, and it seems to be working ok. This option can be found under settings, power saving, restrict performance.
I'll keep testing. If anyone tests it too please reply with your findings!
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Click to collapse
I never use power saving mode, because I'm almost always near a charger, and I also had this issue. I don't think power saving mode has much to do with it. Not directly, at least.
Hi, I'm not using power savings mode, but have the same problem, so I'm not sure this mode is a factor (at least a sole factor).
Hi to all.
Somenone previously suggested this app:
https://play.google.com/store/apps/details?id=com.notquiteinsane.galaxybuttonlights&hl=en
I've been using it with and without power saving mode for 4 days and so far so good.
pantezuma said:
Hi to all.
Somenone previously suggested this app:
https://play.google.com/store/apps/details?id=com.notquiteinsane.galaxybuttonlights&hl=en
I've been using it with and without power saving mode for 4 days and so far so good.
Click to expand...
Click to collapse
Hi,
I suggested this app earlier upstream, however, it ended up not working for me. Not sure how it's working for you, but happy it is. (FWIW, I never use power savings)