Fire HD 7 will not connect to pc - Kindle Fire 2 Q&A, Help and Troubleshooting

I have a Kindle fire HD 7 inch, and I am trying to install CM11 on it but I can't connect it to my PC. When I connect it, it starts charging, but it won't appear on my PC. I tried installing the ADB drivers but it did not work. I also factory reset it, but it still won't connect. Is this the cause of loose solder joints or some other software issue?
This thread actually should be in the 7 inch section

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[Q] Not even sure what question to ask...

I'm having some kind of brain dysfunction... I've rooted a g-tab, a Nook Tablet and, last night, a new Kindle Fire (Barebones cm7), all by following xda's wonderful instructions.
This morning, my upstairs Windows 7 computer crashed. No problem, I've got Windows 7 on my office computer, downstairs. I've always done any rooting upstairs. The Kindle is working fine, rooted, fast and smooth, but I wanted to put some of my ebooks (stored in Ubuntu one) on, so I took the Kindle downstairs, plugged it into the office computer, and was amazed to see the computer recognize it as a Kindle, but give a "Device drivers were not correctly installed" error. The kindle does not show up in Windows Explorer at all. It is visible in device manager, with a yellow triangle beside it.
My Ubuntu laptop doesn't see it at all.
Wow. too much background, sorry! My question is, did I do something upstairs that I've forgotten downstairs and on the laptop?
Any help will be greatly appreciated!
Did you install a different driver than the one upstairs. Try using the same driver.
Sent from my Kindle Fire using xda premium
Ummm. This is most likely my problem. I have no memory of ever having installed any driver either up or downstairs. I must have done so at some point. I have rooted three different devices.
Uh, what kind of driver should I install?
It depends,
First method you could try kindle fire utility 9.5 and run drivers.bat to install the driver.
Second method you can install android sdk, download Google USB driver or something and then connect your kindle. Then uninstall the driver you have now for the kindle. It probably says "kindle" in device manager. Then disconnect and reconnect your kindle and the driver should install.
The second is complicated but it worked for me.
Sent from my Kindle Fire using xda premium
Download KFU and run the drivers.bat file.
Sent from my Galaxy Nexus using XDA
Tell me what method works and if you have any questions just ask.
Sent from my Kindle Fire using xda premium

[Q] Kindle fire not detected - "USB device not recognized"

I have a kindle fire which wasn't doesn't connect to the computer. I get an error message such as "USB device not recognized". I had rooted the kindle fire and I thought that this problem could have been because of the rom or some kind of kernal error so I installed the stock rom thinking that I will just re-root if however the connection problem still was still there. So now I have kindle fire which is not rooted so doesn't have google market and I want to root it however cannot find a way to get it connected. I have tried 3 different computers and many different cables however still no success. I have also tried reinstalling the drivers, turning off and on the kindle fire with the cable plugged in. Could the port on the kindle fire be broken even though it charges fine. Also, would a factory cable help because I don't want to order it if it doesn't work. What other options do I have? I live in UK and this kindle fire is the 1st gen which was only available in US so cannot send it to amazon for checking.
Your help will be appreciated :good:
Do you have TWRP installed? If so, try connecting it to the computer using the USB mount via TWRP...
I have 3 Kindle Fire tablets that I installed a JB ROM on for some friends, and one will not connect to the computer (except via TWRP). I never did figure out why, but I could copy a ROM and Gapps to it while in TWRP. I set them all up the same, and that one still doesn't connect.
Larry
Sent from my Kindle Fire that thinks it's a Nexus 7
http://forum.xda-developers.com/showthread.php?t=2179748
No root therefore no twrp
larryf said:
Do you have TWRP installed? If so, try connecting it to the computer using the USB mount via TWRP...
I have 3 Kindle Fire tablets that I installed a JB ROM on for some friends, and one will not connect to the computer (except via TWRP). I never did figure out why, but I could copy a ROM and Gapps to it while in TWRP. I set them all up the same, and that one still doesn't connect.
Larry
Sent from my Kindle Fire that thinks it's a Nexus 7
Click to expand...
Click to collapse
Sorry for the late reply but no i do not have twrp as went back to stock as I thought that root cause some problem. So now I'm stuck without root and therefore without play store and I cannot root
soupmagnet said:
http://forum.xda-developers.com/showthread.php?t=2179748
Click to expand...
Click to collapse
Thanks I will try this and get back to you
soupmagnet said:
http://forum.xda-developers.com/showthread.php?t=2179748
Click to expand...
Click to collapse
I tried following the guide however I cannot do the hardware ID bit because in device manager it doesn't show the hardware id. It just shows unknown device
shlokpatel said:
I tried following the guide however I cannot do the hardware ID bit because in device manager it doesn't show the hardware id. It just shows unknown device
Click to expand...
Click to collapse
Plug the device in and manually uninstall the unknown device that shows up in Device Manager. Then Find the directory where the 'android_winusb.inf' is stored (somewhere in your WINDOWS directory), delete it, and start over.
soupmagnet said:
Plug the device in and manually uninstall the unknown device that shows up in Device Manager. Then Find the directory where the 'android_winusb.inf' is stored (somewhere in your WINDOWS directory), delete it, and start over.
Click to expand...
Click to collapse
Tried but still not working
Could it be possible that the port on the kindle fire is broken as I have tried connecting in on many computers and in none it has worked. Also I dont know if this is relevant but when I connect the kindle fire to the computer, the device is connected screen doesn't come up, it just charges and thats it no other change
shlokpatel said:
Tried but still not working
Could it be possible that the port on the kindle fire is broken as I have tried connecting in on many computers and in none it has worked. Also I dont know if this is relevant but when I connect the kindle fire to the computer, the device is connected screen doesn't come up, it just charges and thats it no other change
Click to expand...
Click to collapse
If this is the stock OS, then I would say that is definitely a problem. You may have some system files missing for detecting USB devices plugged in as UMS. Are you able to access any flash drives?
soupmagnet said:
If this is the stock OS, then I would say that is definitely a problem. You may have some system files missing for detecting USB devices plugged in as UMS. Are you able to access any flash drives?
Click to expand...
Click to collapse
Yes, my computer detects my galaxy s2 and other flash drives perfectly. Is there any way of rooting the kindle fire without connecting it to the computer? Because all i want is to have the play store on my device
The new version of KFU seems to have a much more effective driver install. You should try looking into that.
soupmagnet said:
The new version of KFU seems to have a much more effective driver install. You should try looking into that.
Click to expand...
Click to collapse
Still doesn't work Any method of rooting without computer connection ?
EDIT:
Also tried the soupkit on Linuxmint and still no luck
Hi there,
I'm having the same problem with a kindle fire.
- Stuck at logo
- Driver is installed but device is not recognized, so does hardware id.
Hope some one have a solution
bangsnntk said:
Hi there,
I'm having the same problem with a kindle fire.
- Stuck at logo
- Driver is installed but device is not recognized, so does hardware id.
Hope some one have a solution
Click to expand...
Click to collapse
Windows version?
Listed as what in Device manager?
Sent from my XT894 using Tapatalk
I am having the same issue with my KF2. USB Comms disappeared in terms of the device being recognised by XP but strangely fastboot worked and I was able to load CM11 on the device after downloading it via wifi and installing TWRP via fastboot. Still no USB on CM11 but its briefly recognised for a split second when it first boots. Monting the volume via TWRP has not effect either.
Have tried a variety of cables and have tried connecting the Kindle to an XP netbook, downloading fresh drivers etc etc etc.
Any ideas out there?
Shotaway said:
I am having the same issue with my KF2. USB Comms disappeared in terms of the device being recognised by XP but strangely fastboot worked and I was able to load CM11 on the device after downloading it via wifi and installing TWRP via fastboot. Still no USB on CM11 but its briefly recognised for a split second when it first boots. Monting the volume via TWRP has not effect either.
Have tried a variety of cables and have tried connecting the Kindle to an XP netbook, downloading fresh drivers etc etc etc.
Any ideas out there?
Click to expand...
Click to collapse
I Think you would get better help in one of the Kindle Fire 2 / KF HD Q&A forums
Sent from my XT912 using Tapatalk
sd_shadow said:
Windows version?
Listed as what in Device manager?
Sent from my XT894 using Tapatalk
Click to expand...
Click to collapse
Same problem.
Problem:
-stuck @ logo screen
-usb not recognize by computer (windows 7 OS)
I already tried using different sets of cable, reboot both kindle and pc, tried to insert on different usb ports, tried to install adb and adb drivers. still not recognize.
Please help, any suggestion is very much appreciated.

[Q] After Rooting With Cyanogenmod 10.1.3 Windows 7 Won't Connect USB To Kindle Fire

I am brand new to rooting so please excuse the noob naiveté. I rooted my original version Kindle Fire with the stable version of Cyanogenmod 10.1.3. Everything went well until I tried to connect my Fire to my Windows 7 computer via USB cable. The computer will not connect to the Kindle Fire. When I go to the Device Manager I see the Kindle Fire listed as "Kindle" but I cannot communicate with the device. As per some other suggestions on the web I uninstalled the Kindle driver and tried to let Windows 7 install the correct driver. This has not worked. I tried to uninstall the current driver and use an older driver from Kindle Fire Utility 0.9.6 (I originally used version 0.9.8) but this too failed to be reconized and connect. Can anyone help me get my computer to recognize my Kindle Fire so I could transfer files? Thank you all in advance.
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You should get a notification on the kindle when you plug it into the computer, you'll have to tap the notification to bring up a screen with the android guy and a button that says something along the lines of enable file transfer or enable usb our something, been a while don't remember lol, anyway click that and you should have it pop up on the pc for file share
Sent from my SM-T210R using Tapatalk

Can't connect Fire 8.9 HD to PC after 8.5.1 udate...

Hello,
a few days ago my Kindle Fire HD 8.9 updated itself to 8.5.1 (8.5.1_user_5156220) firmware. The root was lost as a result of this firmware update. Now I want to re-root Kindle but can't connect it to PC The ADB is turned ON in the settings but neither of my 2 laptops with Vista or Windows7 can't see the Kindle connected. After I'm connecting Kindle via USB there is absolutely no reaction from Windows, neither it can see it connected as USB drive nor it request any kind of drivers or shows Kindle as unidentified device.
Maybe someone have any experience with the new firmware and rooting Kindle after 8.5.1 update or any similar problems?
Thanks!
You might try toggling the adb on and off. I've been able to connect over ADB and even root but after root the kindle is unusable as its slow and the graphics are messed up. This used to happen during root and a reboot would fix it now it stays in that state.

Kindle Fire 7 (5th Gen) won't connect to any PCs after root

Spent the past two nights searching this site and others for a fix to this problem but have made no progress so I decided I would start a thread.
I rooted my new Kindle Fire 7 (5th gen) using FlashFire with CM 12 and it went smoothly, but then I discovered that the Kindle was not being recognized via USB anymore on any of my PCs. When I connected the USB cable to the computers, the Kindle would charge but Windows (I've tried 7, 8 and 10) wouldn't make the typical device connected sound nor would it attempt to install drivers or display any new devices within device manager. USB debugging was enabled and under storage options I tried both MTP and PTP. I also tried using at least three different USB cables, including the stock Kindle cable.
I decided to wipe and reinstall CM 12 but the problem remained, so I wiped once again and installed Nexus ROM. Still the problem persists. For the life of me I have not been able to find a solution anywhere online. I'm sure the USB port isn't damaged since I was able to successfully connect it to a PC when it was running the stock Amazon firmware, and that was only a few days ago.
Any help would be greatly appreciated.
jablzz said:
Spent the past two nights searching this site and others for a fix to this problem but have made no progress so I decided I would start a thread.
I rooted my new Kindle Fire 7 (5th gen) using FlashFire with CM 12 and it went smoothly, but then I discovered that the Kindle was not being recognized via USB anymore on any of my PCs. When I connected the USB cable to the computers, the Kindle would charge but Windows (I've tried 7, 8 and 10) wouldn't make the typical device connected sound nor would it attempt to install drivers or display any new devices within device manager. USB debugging was enabled and under storage options I tried both MTP and PTP. I also tried using at least three different USB cables, including the stock Kindle cable.
I decided to wipe and reinstall CM 12 but the problem remained, so I wiped once again and installed Nexus ROM. Still the problem persists. For the life of me I have not been able to find a solution anywhere online. I'm sure the USB port isn't damaged since I was able to successfully connect it to a PC when it was running the stock Amazon firmware, and that was only a few days ago.
Any help would be greatly appreciated.
Click to expand...
Click to collapse
this is only for kindle fire 1 (2011)
there is a separate section for your device see
Fire Index: Which Amazon (Kindle) Fire Do I have?
for correct forum link
Sent from my sailfish using XDA Labs

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