YouTube connection error - Galaxy Tab S Q&A, Help & Troubleshooting

Since I got my tab s 10.5 inch, I always had a problem with the YouTube app saying tap to retry and I would have to tap it a few times just to get a video working. I have changed DNS to 8.8.8.8 and it only works for one video then it does it all over again. I have also uninstalled, remove cache and all that and nothing. Factory reset doesn't change to. My router is fine as YouTube works perfectly for them. Any suggestions? I have also tryed vpns but they always m ake my connection unstable and all over the place. Thanks!
Sent from my SM-T800 using Tapatalk

Knowing this is an older thread I am going to bump it in hopes that someone will have an answer because I am having the same problem. I have noticed that if I go to m. youtube. com through my browser there is no problem. I primarily use Chrome and the Stock browser.

lartomar2002 said:
Knowing this is an older thread I am going to bump it in hopes that someone will have an answer because I am having the same problem. I have noticed that if I go to m. youtube. com through my browser there is no problem. I primarily use Chrome and the Stock browser.
Click to expand...
Click to collapse
-update youtube app to latest version
-clear its cache and data
-install apk from internet
i think one of these will help

Related

[Q] Issues with Youtube

Hello,
Today I've been experiencing the following error with YouTube:
I can access the application fine, browse videos, search videos, access my YouTube account and favorites, etc... everything perfectly fine.
When I tap on a video it starts to load but then it stops and displays "Unable to connect to server - Touch to retry. If I do as it says, it just keeps that cycle.
Now I can stream videos just fine and prior to today I could watch videos without issues. My app version is 2.2.16.
Things I've tried:
1. Pulled out battery for 5 min.
2. Cleared app cache and data
3. Uninstalled the app and cleared Cache / dalvik in CWM then reinstalled
No luck. I haven't had any luck of it working under 3g or 4g, still haven't tested wifi (not at home at the moment, but will edit and report back).
I'm running Stock EH06 rooted odexed.
Attached is an extract of my alogcat that will have some fishy errors regarding Youtube, any assistance is my appreciated.
Thanks in advance.
megabiteg said:
Hello,
Today I've been experiencing the following error with YouTube:
I can access the application fine, browse videos, search videos, access my YouTube account and favorites, etc... everything perfectly fine.
When I tap on a video it starts to load but then it stops and displays "Unable to connect to server - Touch to retry. If I do as it says, it just keeps that cycle.
Now I can stream videos just fine and prior to today I could watch videos without issues. My app version is 2.2.16.
Things I've tried:
1. Pulled out battery for 5 min.
2. Cleared app cache and data
3. Uninstalled the app and cleared Cache / dalvik in CWM then reinstalled
No luck. I haven't had any luck of it working under 3g or 4g, still haven't tested wifi (not at home at the moment, but will edit and report back).
I'm running Stock EH06 rooted odexed.
Attached is an extract of my alogcat that will have some fishy errors regarding Youtube, any assistance is my appreciated.
Thanks in advance.
Click to expand...
Click to collapse
your data connection might have been too slow where u tried.
Yes, it may have been a bad data connection..ie down tower. I just tried same version on wifi and mine works. Try wifi and see how it works. If you delete the app, use root explorer and search for youtube to make sure you get all remnants of files as well then reinstall from the market.
OK so its hard to believe that the whole state of MA is full of bad 3g / 4g internet towers, again, I can access internet just fin and normal speeds. (been driving around several towns and still the same result)
I got to a wifi location and it works... I will try deleting all instances and files I find from the app, but what other suggestions you guys may have if this doesn't work?
megabiteg said:
OK so its hard to believe that the whole state of MA is full of bad 3g / 4g internet towers, again, I can access internet just fin and normal speeds. (been driving around several towns and still the same result)
I got to a wifi location and it works... I will try deleting all instances and files I find from the app, but what other suggestions you guys may have if this doesn't work?
Click to expand...
Click to collapse
All's I got after that Mega is to go to Youtube.com on your browser and try the same videos. If they work there then you know it is the app somehow. It updated last week so maybe uninstalling updates.
Sent from my SPH-D700 using XDA App
kennyglass123 said:
All's I got after that Mega is to go to Youtube.com on your browser and try the same videos. If they work there then you know it is the app somehow. It updated last week so maybe uninstalling updates.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Youtube viewed from the browser doen't work... strange, any other site I go that has streaming media works fine.
I'm doing a nandroid backup and going to re-flash.... lets see what happens then...
megabiteg said:
Youtube viewed from the browser doen't work... strange, any other site I go that has streaming media works fine.
I'm doing a nandroid backup and going to re-flash.... lets see what happens then...
Click to expand...
Click to collapse
That's happened to me before, I had to take YouTube of of system/app, and put it in data/app, and it worked just fine after I rebooted.
Posted by Mr. Z's Epic 4G.
zanderman112 said:
That's happened to me before, I had to take YouTube of of system/app, and put it in data/app, and it worked just fine after I rebooted.
Posted by Mr. Z's Epic 4G.
Click to expand...
Click to collapse
Tried it but YouTube was already located in data/app... so I did it the other way around and no dice.
I ended up reflashing the ROM and getting everything back up and running from scratch, and now everything works normally. Don't know what it was really but, must of been the amount of hacks I was performing over the weekend with it, something just didn't play nice with YouTube...
Thanks all for your time and efforts!
I know that the latest version of Youtube is screwed up for our epics, which in that case you just uninstall updates and you're good to go.
Shinydude100 said:
I know that the latest version of Youtube is screwed up for our epics, which in that case you just uninstall updates and you're good to go.
Click to expand...
Click to collapse
Hmmm...I am on Bonsai B14 EG22 ROM and my Youtube updated and works fine. Must be another one of those half works half don't things.
Guess so, the updated version didn't work for me on EC05 or EG22, but I'm not complaining since reversing the update remedies my issue.
actually why haven't any of you thought "HAY YOUTUBE USES FLASH OMG"
go uninstall flash and youtube then try again =)
EDIT: also the version of youtube doesn't matter because they all work for all roms
Shoulon said:
actually why haven't any of you thought "HAY YOUTUBE USES FLASH OMG"
go uninstall flash and youtube then try again =)
EDIT: also the version of youtube doesn't matter because they all work for all roms
Click to expand...
Click to collapse
Did that as well but no dice. After reinstalling the ROM everything worked fine.
Sent from an Epic with 4G
Shoulon said:
actually why haven't any of you thought "HAY YOUTUBE USES FLASH OMG"
go uninstall flash and youtube then try again =)
EDIT: also the version of youtube doesn't matter because they all work for all roms
Click to expand...
Click to collapse
I was talking about the app you ignorant. And no, the latest version doesn't work on all roms. I'm using stock and it's screwed up. Lol
That's happened to me too...
i use HTC evo shift 4g.
Shoulon said:
actually why haven't any of you thought "HAY YOUTUBE USES FLASH OMG"
go uninstall flash and youtube then try again =)
EDIT: also the version of youtube doesn't matter because they all work for all roms
Click to expand...
Click to collapse
Thanks, after installed the Adobe Flash Player, & everything works fine on my E4GT :good:
This is not the E4GT forum.
Sent from my SPH-L710 using xda premium

[Q] HD bliss sense 3.5 Any help?????????

I just flashed this rom and I'm loving it the only problem I am having is that when I try to use the internet the page opens and then closes right back down. It's almost like if it were being force closed. I have connection to my mobile network as I recieve emails and can use youtube and other apps that require web connection I just cant actually use the internet I also tried using opera mini and that doesn't work either. What am I doing wrong and how can I fix it????????? Any help would be greatly appreciated.
yreyes1 said:
I just flashed this rom and I'm loving it the only problem I am having is that when I try to use the internet the page opens and then closes right back down. It's almost like if it were being force closed. I have connection to my mobile network as I recieve emails and can use youtube and other apps that require web connection I just cant actually use the internet I also tried using opera mini and that doesn't work either. What am I doing wrong and how can I fix it????????? Any help would be greatly appreciated.
Click to expand...
Click to collapse
Try this,go to recovery/other/and fix permissions,then wipe cache and delvik,if that doesnt work,uninstall it and reinstall.

Can't stream videos

Hi. I have a problem with my GIO: Anytime I try to stream a video from YouTube, it works fine for a 2 or 3 minutes and then it locks up. I know it's not a bandwidth issue, as this happens even when there's still plenty of buffered video left to be played. It simply freezes. I can move the seekbar for a few seconds, and then it locks up completely. Not even the back key works. The only thing I can do is press Home and then use the Task Manager to kill the app.
This happens in both the stock browser and the YouTube app (latest version). I tried another YT player from the market (Freedi) and it performed the same.
I'm currently using stock firmware XXKTK (the latest for my country - Romania), but I was having the exact same issues with the factory XXKPA and the Open Germany XXKTF.
Has anyone else had this issue? Thank you.
Anyone?
Bump...
Anyone? I can't be the only one having this issue...
Downgrade your Youtube App
Clear cache/user data and then try
Real Contributors Dont BeG for Thanks )
Cheers
Mind.BLOW, I already tried that, nothing changed.
@avilove4u: It was the same on several (stock) firmwares, so I doubt that's the issue.
UPDATE: I just installed the most recent official FW (Taiwan I think) and the EXACT SAME happened. I really don't understand why.
Hasn't anyone else had this problem?
bubba_000 said:
UPDATE: I just installed the most recent official FW (Taiwan I think) and the EXACT SAME happened. I really don't understand why.
Hasn't anyone else had this problem?
Click to expand...
Click to collapse
may be your bandwidth speed is slow
Real Contributors Dont BeG for Thanks
Cheers
No, it's clearly not the bandwidth. As I said i my first post, it often locks up when there's still buffered video to be played. And then the app locks up completely. I can't even exit by normal means. So it's not the connection.
bubba_000 said:
No, it's clearly not the bandwidth. As I said i my first post, it often locks up when there's still buffered video to be played. And then the app locks up completely. I can't even exit by normal means. So it's not the connection.
Click to expand...
Click to collapse
Use titanium backup and then delete youtube app and then try tubemate !
Hope it works
Real Contributors Dont BeG for Thanks
Cheers
Tried it with and without the YT app installed and it performed the same.
bubba_000 said:
Tried it with and without the YT app installed and it performed the same.
Click to expand...
Click to collapse
Reflash the stock firmware
Real Contributors Dont BeG for Thanks
Cheers
I'm already running the stock FW. And yes, I've reflashed it with Odin. I also tried 3 other different versions of stock FW, without installing anything else. EXACTLY the same...
I also tried clearing YT's data & cache. You guessed it: same thing.
I've also tried a CM7-based ROM (Touchwizzed) and it didn't improve at all...
I really don't understand what's wrong with it.
Thats just the youtube app being buggy
Sent From My Galaxy S II Mini
You have the problem when using wifi and 3g?
Because I had a similar problem with my HTC magic (there was also a buffered part loaded but stopped playing). I was always fighting with the wifi connection of my router.
You can try to test on an other wifi connection.

[Q] No connection- Retry error on google apps with 2G/3G

I am at my wits end here.
I changed operators about a month ago, from a weak operator to the best operator in my Country(with the strongest signal). Ever since then, I don't know if it's a coincedence, I am experiencing this incredibly annoying error. Ironically, with my previous operator who had a much worse signal this never happened before. The only difference here is that my previous operator used a regular micro SIM card and my new operator is using something called USIM. I don't know if that has anything to do with it.
It doesn't happen every time, it's really sporadical, sometimes it works everytime, sometimes it doesn't. I open Gmail and I receive a "No connection" and a retry button. I go to Play Store and get the same thing, my Gtalk gets disconnected. I hit the retry button and sometimes it connects immediatelly and sometimes I have to tap it numerous times.
What's weird about it, I always have the strongest HSDPA signal, full bars and browsing the web works. It's just the Google apps that get disconnected. It is incredibly annoying.
Things I have tried to solve this:
1. Clear cache and data for all gapps
2. Clear dalvik
3. messed with my APN settings(they are 100% correct, checked with the operator)
4. Full wipe
5. Repair with PC Companion with no additional apps installed.
6. New SIM from my operator
Nothing has helped. This keeps happening. I have no idea what to do.
Does anyone have any idea how to solve this? Any idea is appreciated. I am running ICS 6.1.A.2.55.
Thanks
I get the same problem sometimes. Usually while activating wifi, but it happens when i'm on 2G/3G as well. Totally random and i'm on a weaker operator.
On 2.55 as well (no mods at this moment), with ics17 kernel
Kyrius said:
I get the same problem sometimes. Usually while activating wifi, but it happens when i'm on 2G/3G as well. Totally random and i'm on a weaker operator.
On 2.55 as well (no mods at this moment), with ics17 kernel
Click to expand...
Click to collapse
Never got that on WiFi. :-/
Maybe Google is blocked its services for your operator. Try psiphon3 for android and "Tunnel whole device".
Sent from my LT26ii using Tapatalk 2
The Third God said:
Maybe Google is blocked its services for your operator. Try psiphon3 for android and "Tunnel whole device".
Sent from my LT26ii using Tapatalk 2
Click to expand...
Click to collapse
Could you please elaborate on this? How does this app work, what's the point? I just installed it and I'm not sure what I will accomplish with this.
Run the app and check the "Tunnel whole device". When it is successfully connected, a green dot will appear.
After that, test Google apps.
Report result please.
Sent from my LT26ii using Tapatalk 2
The Third God said:
Run the app and check the "Tunnel whole device". When it is successfully connected, a green dot will appear.
After that, test Google apps.
Report result please.
Sent from my LT26ii using Tapatalk 2
Click to expand...
Click to collapse
I just tried it, done just what you said and the green dot appeared. But my internet stopped working, no data seemed to pass through. Not even browser.
Sent from my LT26i using Tapatalk 2
revan17 said:
I just tried it, done just what you said and the green dot appeared. But my internet stopped working, no data seemed to pass through. Not even browser.
Sent from my LT26i using Tapatalk 2
Click to expand...
Click to collapse
Weird problem! Sorry dude, that was all I could do.
Mm... Try VPN, maybe that helps.
Sent from my LT26ii using Tapatalk 2
Play store > 3g reconnect
Im using that app and it work like a charm.
airizsyah said:
Play store > 3g reconnect
Im using that app and it work like a charm.
Click to expand...
Click to collapse
I don't see how this can help me as my problem is not losing internet connectivity overall, it's gapps not connecting. Web browsers work all the time.
revan17 said:
I don't see how this can help me as my problem is not losing internet connectivity overall, it's gapps not connecting. Web browsers work all the time.
Click to expand...
Click to collapse
so, anything from google (stock browser, youtube, gmail, play store) are having retry error ? but apps like whatsapp, viber, opera browser just run flawlessly ? if thats the problem.. like i mention above, download 3g reconnect. the apps seems to force google apps to use data connection instead staying idle.
i recommend that apps bcause im having the same problem, having retry error on youtube and play store, and gmail just wont sync but opera and whatsapp run like normal.
read the description on that apps before download.
airizsyah said:
so, anything from google (stock browser, youtube, gmail, play store) are having retry error ? but apps like whatsapp, viber, opera browser just run flawlessly ? if thats the problem.. like i mention above, download 3g reconnect. the apps seems to force google apps to use data connection instead staying idle.
i recommend that apps bcause im having the same problem, having retry error on youtube and play store, and gmail just wont sync but opera and whatsapp run like normal.
read the description on that apps before download.
Click to expand...
Click to collapse
I tried it mate, it isn't working for me. :-/
Sent from my LT26i using Tapatalk 2
I have been given a solution in the most unexpected of places....Sony support forums!
Try removing proxy/port from the APN and see if that helps.
It sure did help, never had the error again.
registered to say thank you
Delete host file from system/etc/
It may work

[Q] Help Youtube "Connection to server lost"

when i wanna play youtube always get "connection to server lost, touch to retry", i'm in sprint stock rom with mobile package data active, for internet is no problem, on wifi can play, when i tethering my phone as modem and i connect to my computer for play youtube is ok. it just cant play only in a phone.
somebody can help thanks.
Did you try clearing data and cache in apps? Or even uninstall and reinstall the app itself
sent from my GS3
Usually I just exit the app, hold the home button and clear all recent apps and then it works again.
-------------------------
Sprint Galaxy S3
Need Help? PM
Hit the "Thanks" button if I helped you!
Easy fast simple solution when this occurs and usually after an update. Just uninstall the app completely and then go back to google play store and redownload the app.
Have a great day!
I have been tried all the way ( clear, uninstall update etc) but still error... I tried to install other program 'tubemate' still cant connect /play the video, but when i download the video first and play later is no problem..
Maybe something wrong with my data package on my carrier??? Hmmm..
Thanks for all advise...
Sent from my SPH-L710 using xda app-developers app
rickylims said:
I have been tried all the way ( clear, uninstall update etc) but still error... I tried to install other program 'tubemate' still cant connect /play the video, but when i download the video first and play later is no problem..
Maybe something wrong with my data package on my carrier??? Hmmm..
Thanks for all advise...
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
Im getting the same thing on my tablets now (nexus 7 and 10). Uninstalling updates solves the issue, but then again I want the new sweet app... Any solution for this?
mrotenlu said:
Im getting the same thing on my tablets now (nexus 7 and 10). Uninstalling updates solves the issue, but then again I want the new sweet app... Any solution for this?
Click to expand...
Click to collapse
Remove (uninstall) the app completely, go back to play store and get the new updated app again fresh install.
Have a great day!
edfunkycold said:
Remove (uninstall) the app completely, go back to play store and get the new updated app again fresh install.
Have a great day!
Click to expand...
Click to collapse
i did this also, but i get again the same error... what the $%#& is up with youtube !??
MuWu said:
i did this also, but i get again the same error... what the $%#& is up with youtube !??
Click to expand...
Click to collapse
Same issue here. Reinstalling doesn't fix it.
Edit: But disabling Adblock Plus does fix it.
mrotenlu said:
Edit: But disabling Adblock Plus does fix it.
Click to expand...
Click to collapse
Ty, I've been hunting for a solution for some time now, and I didn't think of something like that.... It is true, when I disabled AdBlock Plus, I didn't see the error again.
Guess I either need a replacement for Adblock Plus, or something in it's settings to change?? hmmmm.
Again though, thanks again!!!!
:good::good::good::good::good::laugh:
wow thanks for this. It's been driving me insane. I removed Adblock Plus and it worked. So I installed AdAway and rebooted. Seems to still work fine also. So try that ad blocking app out. So far so good.
Solved ! ( apparently not related to AdBlockPlus)
To make a long story short, I don't have AdBlockPlus but i DO have DroidWall installed.
just forgot I had to allow "MediaServer" to access the internet (as well as YouTube of course) - problem solved.
This has been happening to me. I fixed it by going to manage apps. YouTube, Delete cache, delete data, uninstall updates and I clicked the turn off button. Ran cleanmaster app and removed junk files. Then I rebooted and turned youtube back on and now videos will play. I'm on the Galaxy S4 stock.
Hopefully this helps someone
By the way Facebook wouldn't play any videos it would say "can't play video" and now Facebook is playing the same videos that it couldn't before.
firelogic said:
To make a long story short, I don't have AdBlockPlus but i DO have DroidWall installed.
just forgot I had to allow "MediaServer" to access the internet (as well as YouTube of course) - problem solved.
Click to expand...
Click to collapse
:good:
Thanks that did it for me as well. Have been searching on the internet but no real solution for people with a firewall or a privacy app (pdroid/xprivacy etc). But this made it work on my S4.
Thanks! :laugh:
Hi i have the same issue
first i dont have adblock or droidwall but still the problem persist, and only on my wifi connection, even on browser the m.youtube wont work, i tried everthing ,clear cache and data,restart,pull the battery,change rom,update the app,restart,google,seek help, i gave up, please help me it has something to do with proxy thing but, i dont have a proxy setting on my settings im using gingerbread 2.3.6, i also tried apps like proxydroid and all of its kind, still doesnt fix my problem, im so frustrated with this thing. I cant watch youtube videos anymore please help to fix this, i just saw this "All you need to do is ensure that Proxy settings is set as None and not Manual. That’s all, my best bet is that you will now be able to play the videos in the YouTube app." but i dont have setting like done, please help me, thanks in advance
reyhen25 said:
first i dont have adblock or droidwall but still the problem persist, and only on my wifi connection, even on browser the m.youtube wont work, i tried everthing ,clear cache and data,restart,pull the battery,change rom,update the app,restart,google,seek help, i gave up, please help me it has something to do with proxy thing but, i dont have a proxy setting on my settings im using gingerbread 2.3.6, i also tried apps like proxydroid and all of its kind, still doesnt fix my problem, im so frustrated with this thing. I cant watch youtube videos anymore please help to fix this, i just saw this "All you need to do is ensure that Proxy settings is set as None and not Manual. That’s all, my best bet is that you will now be able to play the videos in the YouTube app." but i dont have setting like done, please help me, thanks in advance
Click to expand...
Click to collapse
How about upgrading from that dinosaur you're using? Gingerbread is like 4 years outdated.
No AdBlock, Firewall, root or custom ROM
I have stock device 4.3 android (not Samsung btw.). As i said, no adblock/firewall/custom rom etc.
When I updated YouTube app, I got that connection problem.
I've tryed reinstalling, changing DNS1 and 2, clearing data... Nothing helped...
Any suggestions?
Ragnar said:
Remove (uninstall) the app completely, go back to play store and get the new updated app again fresh install.
Have a great day!
Click to expand...
Click to collapse
That doesn't work.
---------- Post added at 06:33 AM ---------- Previous post was at 06:20 AM ----------
vlatko019 said:
I have stock device 4.3 android (not Samsung btw.). As i said, no adblock/firewall/custom rom etc.
When I updated YouTube app, I got that connection problem.
I've tryed reinstalling, changing DNS1 and 2, clearing data... Nothing helped...
Any suggestions?
Click to expand...
Click to collapse
It's happening to me now too. But since mine's installed as a User App and not a System App, I can't just uninstall the updates, although I did try uninstalling it completely and reinstalling. No joy.
I've tried a dozen different things. You should know that lots of people post lots of "solutions", but for 95% of the users, none of them work.
I'm hurting especially bad, because it happens to me on both types of connections (4G & WiFi). I even tried a 3rd party YouTube app and that wouldn't work either.
All this since today's (or last night's?) v10.25.57 YouTube update!
I am running a Samsung.
Samsung Galaxy (SGH-M819N) Mega
KitKat 4.4.4 (Stock), Rooted
Thank You.
peej4ygee said:
Ty, I've been hunting for a solution for some time now, and I didn't think of something like that.... It is true, when I disabled AdBlock Plus, I didn't see the error again.
Guess I either need a replacement for Adblock Plus, or something in it's settings to change?? hmmmm.
Again though, thanks again!!!!
:good::good::good::good::good::laugh:
Click to expand...
Click to collapse
Hi,
I tried disabling AdAway and reverting back to the original Hosts file, but no joy.
This time, it's affecting both my 4G & WiFi connections. When this happened before, I could at least watch it on 4G.
The weird thing is, that if I'm not signed in, I can watch videos. But once I sign in, EVEN WHEN USING A 3RD PARTY YOUTUBE APP, I have the problem!
Yes, eventually a YouTube update will come through that will fix it (could be 6 months or so), but I'm thinking that something "underneath" it all got updated/changed at the same time, because otherwise;
Why would it affect me only when I sign in?
And if it was limited to only the YouTube app being updated and there isn't anything else being changed at the same time in the background where you don't see it, then how could 3rd party YouTube apps be affected when you sign in to them with your Google (Gmail) account?
See what I mean? Something else, "under the hood" simply must be going on, amen?
TTYL

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