Possible brick? - Sprint Samsung Galaxy Note II

Hey guys. Bit rusty on this phone as I have been on the M8 for a while but my wife uses it. Her phone is stock rooted (Digiblur's rom I think.) and today after having the phone charging over night she went to turn it on and it got stuck on the Samsung logo screen. I don't have the phone near me at the moment but can you guys refresh my memory and advise the best steps to take? Pretty sure the phone has TWRP recovery but I forgot how to manually access it (if that's even the right course of action.

Not a single person who knows what to do or cares enough to point me in the right direction

Damn man you posted 8 hrs ago. You expect someone to just jump out and fix your issue asap? Give people a chance and you might get help.
My first guess would be battery. Plug phone to wall and see if it boots fully. If it does unplug it and it will most likely shut down or crash. You should be able to boot into recovery without being plugged in since it requires much less power to run. This device has come to that point in its life span where the battery just gives up. I bet if you ask your wife she will probably have noticed that charges don't last as long either.
Sent from my SPH-L900 using XDA Premium 4 mobile app

http://forum.xda-developers.com/showthread.php?p=55712636
Check this out worked for me. I would deff check battery first but if that fails this could help you. I know when i wasnt rooted on stock rom the phone had an error in recovery saying efs folder couldnt mount. After rooting the stock rom with a custom recovery, the error didnt show up but was still present.

Related

Possibly Bricked T-Mobile T989

So I flashed the cm7 alpha that came out last night this morning. I wasn't getting calls so i turned it off and tried to reboot it into recovery. The phone never got into recovery (I told it to reboot into recovery from clockwork mod), and now it isnt powering on, at all. I've tried every key combination, recovery, download mode, letting it charge for HOURS, and still nothing.
If anyone has any ideas, please let me know. I'm trying to gather the files I need to see if odin will recognize it and possibly be able to restore it to stock. If I can't get it to work by tomorrow, I'm just going to go to the T-Mobile store.
aaronpaws said:
So I flashed the cm7 alpha that came out last night this morning. I wasn't getting calls so i turned it off and tried to reboot it into recovery. The phone never got into recovery (I told it to reboot into recovery from clockwork mod), and now it isnt powering on, at all. I've tried every key combination, recovery, download mode, letting it charge for HOURS, and still nothing.
If anyone has any ideas, please let me know. I'm trying to gather the files I need to see if odin will recognize it and possibly be able to restore it to stock. If I can't get it to work by tomorrow, I'm just going to go to the T-Mobile store.
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Click to collapse
Would it be possible that you tried so many combinations that the phone's battery has died? Have you tried plugging it in and seeing what happens?
charged for four hours and nothing.
Took it to a tmobile store and they're doing a warranty exchange since they couldn't get it to do anything either, even with a different battery.
Kind of curious as to what'll happen when I send it back since it has cyanogen mod 7 on it and its rooted. Then again, the phone won't boot, go into download mode, or recovery.
edit: I'm thinking the phone won't charge because of the custom kernel in cm7. Don't know how I would flash a kernel if I couldn't get it to boot though.
Dam,, too late
But for reference try!
Take the battery out and let it sit for a few min the put it back in and see if it boots.
If it still will not boot
Take the battery back out
Plug in the USB cable connected to the computer
Hold down the volume up and down then
Put the battery back in.
You should get the option: Volume UP / Volume Down for Reboot
Hit Volume UP and go get some Odin love!
I still have the phone, I'm gonna try this now. Will update with results.
aaronpaws said:
I still have the phone, I'm gonna try this now. Will update with results.
Click to expand...
Click to collapse
Cool man, keep us updated.
Well, I tried both suggestions to no avail. Anyone else have any ideas?
aaronpaws said:
Well, I tried both suggestions to no avail. Anyone else have any ideas?
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Click to collapse
I did not see you mention it, but did you try the "10 second" power button hold? You know it works when the phone vibrates 3 times. Simply hold the power button until it vibrates. It takes about 7-10 seconds (although when you think your phone is bricked, it feels like it is taking 5 minutes). If it vibrates, you are in the clear. You can usually get to recovery or odin from there. Try doing this on battery only first.
no cigar with the hold for ten seconds method on the power button.
aaronpaws said:
no cigar with the hold for ten seconds method on the power button.
Click to expand...
Click to collapse
It is really, REALLY difficult to brick a phone unless you are changing the radio (for example, flashing a wrong or corrupted radio). A kernel can hose your phone, but not brick it as you don't need a kernel to access recovery. A bad recovery could also brick your phone, but then you have download mode (Odin) to access that bypasses recovery. In other words, there are layers of protection or access points. We have not flashed any new radios for our phones yet, so you know that is not the problem. Having said all that, that does not mean you are not bricked.
To be clear on your position, you are getting no power response at all? Again, try this:
Unplug your phone;
take battery out (wait about a minute before replacing battery);
replace battery;
"10 second" hold until phone vibrates 3 times (or vibrates at all for that matter);
If you see no sign of life, then try the above process with phone plugged in (try plugged into computer and wall socket separately). Odin recognizes when you are plugged into computer and the boot process goes differently.
As for Odin bootup:
Load Odin;
Plug in your USB to computer;
try the volume/power boot up;
if that fails, try the "10 second" hold boot up with Odin running on your system and phone plugged in.
Outside of that, I can not think of any other way to get you to recovery or Odin.
I have flashed my android phones probably 150+ times in the last 2 and a half years and never made a brick. I thought I had, but was always able to get to recovery or bootloader (think Odin for HTC), and recover the phone. The only times I ever saw anyone truly brick the phone was when flashing the wrong or bad radio for their phone (radio is your 4G / cell receiver). So, walk through your processes to recover your phone in a methodical way and if that all fails, then return it. If you can't get it to go trying all these techniques, then T-mobile probably won't be able to as well and see that you rooted it.
Hope this helps.
Slightly off topic but if you send in a rooted phone for warranty (not insurance, warranty) they will charge you a full repair fee.
Sent from the Galaxy, 2 stars to the left.
What happens when you pull your battery, put it back in and attempt to turn your phone on?
Sent from my SGH-T989 using Tapatalk
@PorchSong, I've tried everything you said to no avail. I know its extremely hard to brick an android phone. Having had over 10 devices in the past year, all running custom roms, I've never bricked one either. This is why I find this so unbelievable, I usually don't make posts on XDA, not for lack of caring about the subject matter, but rather because I'd rather learn about it on my own to further my understanding on it.
Again, this is as bricked as I've ever seen something. The phone simply is unresponsive to every method I've tried.
@btyork, how would they know if the phone doesn't boot into recovery, download mode, or into regular android? I'm not saying that they couldn't. I'm just saying, what precautions could I take against them finding out. Trust me, if i could find a way to, I'd restore it to stock before I sent it back to them. (I still have the phone and will until december 6th, when they send me my new one, so we have a little bit of time to work on this)
@ mikeyinid, Nothing at all. Nothing in this thread has made the phone give even the slightest response.
The last thing I did was try to boot into clockwork mod, rather than boot with the key combination like I normally do, i did it directly from rom manager. Except, it never booted into recovery, so I pulled the battery and tried to start it again, from there it hasn't booted, or charged. I could've sworn the phone had at least a 30 percent charge when I was doing all this as well. Not the best for restoring from a backup in clockwork mod but I was in a bind as I was about to leave somewhere for roughly two hours and needed a functioning phone (cm7 did not let me make or receive calls, for whatever reason).
Are you seeing anything on the screen?
Sent from my SGH-T989 using XDA App
aaronpaws said:
@PorchSong, I've tried everything you said to no avail. I know its extremely hard to brick an android phone. Having had over 10 devices in the past year, all running custom roms, I've never bricked one either. This is why I find this so unbelievable, I usually don't make posts on XDA, not for lack of caring about the subject matter, but rather because I'd rather learn about it on my own to further my understanding on it.
Again, this is as bricked as I've ever seen something. The phone simply is unresponsive to every method I've tried.
@btyork, how would they know if the phone doesn't boot into recovery, download mode, or into regular android? I'm not saying that they couldn't. I'm just saying, what precautions could I take against them finding out. Trust me, if i could find a way to, I'd restore it to stock before I sent it back to them. (I still have the phone and will until december 6th, when they send me my new one, so we have a little bit of time to work on this)
@ mikeyinid, Nothing at all. Nothing in this thread has made the phone give even the slightest response.
The last thing I did was try to boot into clockwork mod, rather than boot with the key combination like I normally do, i did it directly from rom manager. Except, it never booted into recovery, so I pulled the battery and tried to start it again, from there it hasn't booted, or charged. I could've sworn the phone had at least a 30 percent charge when I was doing all this as well. Not the best for restoring from a backup in clockwork mod but I was in a bind as I was about to leave somewhere for roughly two hours and needed a functioning phone (cm7 did not let me make or receive calls, for whatever reason).
Click to expand...
Click to collapse
Are you sure you flashed cm7 for our phone? Sounds like a boot.img flashed to the wrong partition. I only know that because I bricked my first gs2 using the wrong mount point to flash a kernel. If it doesn't do anything at all, jig might work but idk. I just got a new one
Sent from my SGH-T989 using Tapatalk
Typically with Samsung phones, if you can get ANYTHING at all to show on the screen it is not bricked.
Do you have a G+ account? If I can see what is going on while I walk you through it it would be easier. Could possibly hold an open hangout so others can join in and help or just for informational purposes.
I have had soft bricks on my behold 2, vibrant and SGS2, over 100 times all together. Sometimes it takes a little fiddling, my SGS2 seemed a little more difficult only because of the relative simplicity of it compared to the others.
---------- Post added at 02:18 PM ---------- Previous post was at 02:15 PM ----------
mikeyinid said:
Are you sure you flashed cm7 for our phone? Sounds like a boot.img flashed to the wrong partition. I only know that because I bricked my first gs2 using the wrong mount point to flash a kernel. If it doesn't do anything at all, jig might work but idk. I just got a new one
Sent from my SGH-T989 using Tapatalk
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Click to collapse
Well i think he said it did boot initially, so I doubt that is the problem.
---------- Post added at 02:19 PM ---------- Previous post was at 02:18 PM ----------
btyork said:
Slightly off topic but if you send in a rooted phone for warranty (not insurance, warranty) they will charge you a full repair fee.
Sent from the Galaxy, 2 stars to the left.
Click to expand...
Click to collapse
That depends if they can tell or not.
Okay, well I'm going to try and fix it in Odin one more time tomorrow on my friends computer (I use a mac), so I'll report back on what happens. I'm thinking I didn't put it into download mode the right way when I tried it the other night. I remember having to do it for rooting the phone, but hadn't done it since, and since this is my first samsung phone other than the nexus s, I wasn't all that familiar with it. The google + idea might be a good one. I'm not sure how to go about setting that up, but I should be at my friends around like 12est tomorrow, so if anyone wants to set something up we can do that, or I can just report back. Either way, I'll come back to this thread and give a conclusion on what's happened.
aaronpaws said:
Okay, well I'm going to try and fix it in Odin one more time tomorrow on my friends computer (I use a mac), so I'll report back on what happens. I'm thinking I didn't put it into download mode the right way when I tried it the other night. I remember having to do it for rooting the phone, but hadn't done it since, and since this is my first samsung phone other than the nexus s, I wasn't all that familiar with it. The google + idea might be a good one. I'm not sure how to go about setting that up, but I should be at my friends around like 12est tomorrow, so if anyone wants to set something up we can do that, or I can just report back. Either way, I'll come back to this thread and give a conclusion on what's happened.
Click to expand...
Click to collapse
Let me know, G+ is easy. Im out of class at 2est.
Just FYI. I ran into this exact same issue. After charging my phone all night and using it for about 5 minutes, I set it down then picked it up like 30 minutes later and received absolutely no responsiveness from the phone. It wouldn't even recognize the charger when I plugged it in.
I tried all the battery tricks, and reset tricks and nothing worked. So I took it into the T-Mobile store, assuming it was bricked, in an attempt to get it replaced. He simply plugged the phone into the stock charger that came with the phone and it indicated that the battery was just completely dead and needed a charge.
It turns out that the phone really didn't get a full charge after being plugged in all night to my GF's MT4G charger. Apparently this phone is picky about what charger is used. I'm sure you've already attempted this, but just make sure to plug it into the stock charger to see if you can at least get the charging battery image to pop up.
more like it wasn't plugged in properly to begin with
because that happened to me, even though it said "charging"... it was stuck at 43% for like 4+ hours, so i figured something must be wrong
and indeed it was, so i unplugged it, and plugged it back in, then voila! now it starts to charge as it was supposed to.
the phone is not picky by any means, i've used my old BB charges with it, the other HTC charger, the other samsung USB, the generic cheap chargers i get from Deal Extreme, etc
they all charges the phone just fine and fast
you do have to be careful when you plug it in, and make sure it's really charging
sn0warmy said:
Just FYI. I ran into this exact same issue. After charging my phone all night and using it for about 5 minutes, I set it down then picked it up like 30 minutes later and received absolutely no responsiveness from the phone. It wouldn't even recognize the charger when I plugged it in.
I tried all the battery tricks, and reset tricks and nothing worked. So I took it into the T-Mobile store, assuming it was bricked, in an attempt to get it replaced. He simply plugged the phone into the stock charger that came with the phone and it indicated that the battery was just completely dead and needed a charge.
It turns out that the phone really didn't get a full charge after being plugged in all night to my GF's MT4G charger. Apparently this phone is picky about what charger is used. I'm sure you've already attempted this, but just make sure to plug it into the stock charger to see if you can at least get the charging battery image to pop up.
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Click to collapse

Help?

I took out the battery on my GNex to check the serial number, put it back in, turned the phone on and it's gone into "coin mode". It says coin mode in small red writing a the top and has a picture of the android with the start arrow above it. Underneath it says 'Downloading... Do not turn off agent!!' What do i do? Pull the battery? It says don't turn off so help would be appreciated. I'm on stock rom, unlocked boot loader and rooted.
Do you see a timer? You started the self destruct sequence. Might be a good idea to get it away from your family jewels. NOW! might also want to walk away from the phone slowly, slow as in to not to give the idea youre about to abandon it and possibly ser off the motion detector but fast enough so you can run really fast when you turn the turbos. If you have successfully made it with your life immediately order from a retailer that has stock and over night shipping and fill in my address but charge to your account. Ypu can thank me for saving your life later.
Sent from my samsung gt i9250 which is in the wrong country.
pukemon said:
Do you see a timer? You started the self destruct sequence. Might be a good idea to get it away from your family jewels. NOW! might also want to walk away from the phone slowly, slow as in to not to give the idea youre about to abandon it and possibly ser off the motion detector but fast enough so you can run really fast when you turn the turbos. If you have successfully made it with your life immediately order from a retailer that has stock and over night shipping and fill in my address but charge to your account. Ypu can thank me for saving your life later.
Sent from my samsung gt i9250 which is in the wrong country.
Click to expand...
Click to collapse
You might actually want to help him? Sorry, but I don't have a Galaxy Nexus and only experienced with root on my Motorola Milestone so its unfamiliar to me. My guess is that its the custom recovery? Not sure though...
Got it working, pulled battery again and manually booted into bootloader mode, selected recovery mode and restored my nandroid backup (luckily i made one). So yeah it's cool. @pukemon die
FYI if anyone else has that problem.. you've just entered download mode. Usually you use Odin or some other similar tool to flash an image directly when for example there is no boot or recovery image.
If you're not actually running odin, and especially if you don't even have the USB cable plugged in, don't worry about it. Pull the battery or power it off and restart.
Good info to know. Thanks
wwfc said:
Got it working, pulled battery again and manually booted into bootloader mode, selected recovery mode and restored my nandroid backup (luckily i made one). So yeah it's cool. @pukemon die
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i knew you'd figure out it was battery pull. had to make fun because i don't have mine yet. sucks. so close but so far right now.

[Q] Possible Brick

I decided to ROOT my phone, which seemed to be sucessful, and then I attempted to install a Custom ROM (where the problem began). This ROM used the AROMA installer and all seemed to be going fine. I rebooted at the end. I wasn't watching my phone at this point because I'm used to reboots following ROM installs taking a while so I just ignored it a bit. When I looked back finally, the screen was off. I figured that it had just gone to sleep but I couldn't wake it up.
What's worse is that I cant get it to turn back on at all! I've tried pulling the batter, hard reset (Power + volume up and power + volume up + home key). Nothing. Is there any advice anyone can give me? What did I do wrong and is there a way to recover the device?
How much battery left you had before flashing?
Sent from my SGH-T999
lazarat said:
How much battery left you had before flashing?
Sent from my SGH-T999
Click to expand...
Click to collapse
I'm not 100% sure actually. was low when I started the root process but I did have the device plugged in the whole time though. Do you think that's the problem? I actually swapped my battery with my GF's battery (which was nearly fully charged) so I don't think its a "dead battery" issue. Any ideas on how I can get it back on? Doesn't even show the charging icon.
Plug it into Odin and see if anything comes up.
Sent from my SGH-T999 using xda premium
Yes your battery died in the process of flashing which sucks bwcause i do not know what are the consequences of it but seems bad since you cannot even get into download mode. Never flash with battery below 50%. Good thing is though that if the phone does not turn on at all then jist go to tmobilw store say left it overnight to charge when woke up was all black screen. Idk whats wrong with it. Get a replacement.
Sent from my SGH-T999
Pull the battery out for like 2-3 mins then let it charge for like 15 and try to get in download mode... If it does pop odin open and flash stock image. You can find it under the stickies in dev section.
Sent from my SGH-T999
I wasn't able to resolve the issue but I was able to take it back to the TMO store and just swap it for another one. The guy didn't ask too many questions. Crisis averted but it's made me hesitant to flash on this again so soon. I've rooted and flashed dozens of Android devices for myself and others over the years but this is the first time something like this has happened to me. Being careless I suppose. When I get my nerves back up, I'll be back.
Thanks for all the help you guys offered. I appreciate it.

[Q] My SG3 won't charge now

Got a new rom yesterday. Was working fine, phone was charging fine. Today After using the phone for about 10 hours it just died. I didn't do anything new such as download any new apks or flash any thing. But it just died. When I hold power it can go to the samsung screen and just die, when I hold power vol down and home it goes to the download screen for like 5 sec and dies, when I go to cwm it dies in a short time as well.
Now I have it wall charging and I'm getting no LED light, so I'm worried!!!
Any recommendations?
ihugyou said:
Got a new rom yesterday. Was working fine, phone was charging fine. Today After using the phone for about 10 hours it just died. I didn't do anything new such as download any new apks or flash any thing. But it just died. When I hold power it can go to the samsung screen and just die, when I hold power vol down and home it goes to the download screen for like 5 sec and dies, when I go to cwm it dies in a short time as well.
Now I have it wall charging and I'm getting no LED light, so I'm worried!!!
Any recommendations?
Click to expand...
Click to collapse
Depending on what rom. Some don't play well with the led. Also you have to make sure it's checked in the settings.
Have you tried turning it on while it's charging?
Sent from a planet far far away.
Speedin07si said:
Depending on what rom. Some don't play well with the led. Also you have to make sure it's checked in the settings.
Have you tried turning it on while it's charging?
Sent from a planet far far away.
Click to expand...
Click to collapse
Some times it turns on while charging, but will just turn back off.
I'm using This Rom
Edit* the led normally turns on while charging...im not that much of a newb, i'm just thinking I might have bricked my phone.. It's strange that it happened a whole day after I flashed the rom though..
ihugyou said:
Some times it turns on while charging, but will just turn back off.
I'm using This Rom
Edit* the led normally turns on while charging...im not that much of a newb, i'm just thinking I might have bricked my phone.. It's strange that it happened a whole day after I flashed the rom though..
Click to expand...
Click to collapse
If it's turning on its not bricked at all. It's a charging issue, take the back cover off make sure the battery is making good contact with its connection points. Close it back up and plug it in and let it charge for 30 tp 40 minutes check if it comes on. Sometimes when the battery dies completely it takes some time to get some charge into it. The booting up process uses a ton of power, once on make sure you leave it plugged in and charge fully.
Transmitted with a portable device using Xparent Blue Tapatalk 2
Ok because the one time it actually came on it said it was at 70%, which I'm assuming is totally incorrect. So I will now plug it into the wall and let it charge for quite a while, I jsut think it's weird that the light never comes on (which it normally does).....
thanks for the tips dudes!
I had the same issue as you, the phone will turn on and then most of the time it will turn off during the boot process. If I turn it on in Download or Recovery mode it'll stay on for a couple seconds and then turn off. At best, it'll turn on, get to the home screen and then after a couple seconds of usage it'll turn right back off. Also, did you notice that before the phone turned off it would lock itself and unlock itself possibly showing the power menu to like reboot or turn off and such? That made me think it might've been the power button but I'm not positive.
I could not get a fix for this at all, I attempted everything I could think of. I ran the phone in safe mode, it still did it. I ran a different rom, still had the issue. Ran stock rooted, same problem. Ran stock non-rooted, problem still there. In fact, I talked to Samsung yesterday and I sent it in for the warranty as I didn't have carrier insurance. One thing happened was that while I was in stock rooted, I decided to underclock the phone to see if anything would occur and I noticed something interesting. The phone still had the problem but it would stay on for longer periods of time. This made me think maybe the phone was overheating or the CPU was shutting itself off for some reason. As far as I know from my testing I can say that the problem was hardware related. I should also note that this thing happened to me once a couple months ago but I flashed the stock tar through Odin and the problem disappeared for a short while but it came back and continually did so.
Oh, I also figured out how to get it on for a short period of time. To get it to work temporarily, first make sure the phone is charged a good amount. Plug it in for a couple hours. Next, take the battery out of the phone for a couple hours and remove the phone from the charger, the longer you keep the battery out the better. Now, put the battery back in, and attempt to turn on the phone, if it doesn't work try again a couple times. The phone should eventually turn on and stay on for a short period of time (anywhere between 1 or 2 min and 30 minutes). From here just back up anything you need to and if you are rooted and want to turn it in for warranty or whatnot you'll need to clear the evidence that the phone was rooted.
First off, if you are rooted you'll want to clear your flash counter. Download the Triangle Away apk and put it in the microSD so you can access it easily when the phone turns on. Follow the instructions on how to turn the phone on from above. After it turns on, quickly Run Triangle away and click on the option that says something along the lines of "reset flash counter". Once that is done, turn off the phone and take out the battery so that you can turn it on for the next step.
Next, you will need to download Odin (I believe it is Windows only, if you don't have Windows I'm not sure what you can do as I haven't had to unroot on anything other than my PC) and the stock tar file so that you can return the phone to complete stock. Once you have done this, run Odin and click on the PDA tab and browse for the stock tar. Let Odin do it's thing and once you see it's ready to flash the file, put the battery back in and turn the phone back on in download mode. Plug the phone in and let it sit there for a couple seconds to make sure it won't turn off during the flashing process. If it does turn off try again. When you can get it to stay on for over 30 seconds click on the Start in Odin and start the flash. If it stays on for a while but turns off while flashing, the boot will be corrupt and you will have to try again til you can get it to stay on long enough. Note that if the boot is corrupt you won't be able to turn the phone on to anything other than Download mode and possibly recovery. Once you complete the flashing process the phone should auto-boot and it SHOULD work. That means that the phone should turn on with no problems but it may or may not turn itself off. If it doesn't turn itself off go ahead and use it for a while, but if your situation is like mine the problem will come back eventually. But at least now you can turn it in to Samsung for warranty or whatnot.
And if worst comes to worst you can completely f up the phone while it's flashing in Odin, have a corrupt boot img and then call in saying it doesn't work.
Of course all of this is only if you're having a similar problem to me. Like I said, I sent it in yesterday so I'll post updates as I get them. Hopefully they'll fix it for me!
Nice write-up :good:
@OP If you can't get the unroot process to work (like the guy above me said) just flash a rom made for the international S3, thats a sure-fire way to brick you phone
Sent from my PG06100
CNexus said:
Nice write-up :good:
@OP If you can't get the unroot process to work (like the guy above me said) just flash a rom made for the international S3, thats a sure-fire way to brick you phone
Sent from my PG06100
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Click to collapse
It was quite a nice wall of text. And oh yes, bricking your phone is a great idea! Say it was an OTA or something haha
Ok so SG3 should have a warranty even though I don't have carrier insurance?
And did you try replacing the battery?
ihugyou said:
Ok so SG3 should have a warranty even though I don't have carrier insurance?
And did you try replacing the battery?
Click to expand...
Click to collapse
Correct, there is a 1 year warranty on the phone and 6 months on the battery and charger. And yes I switched with another OEM battery and the issue persisted. However, the S3 I switched the batteries with continued to work so I believe it is the phone itself and not the battery or charger. It might be the connector points but my phone did strange things before turning off. It may be a combination of many things as well.
porshce2 said:
Correct, there is a 1 year warranty on the phone and 6 months on the battery and charger. And yes I switched with another OEM battery and the issue persisted. However, the S3 I switched the batteries with continued to work so I believe it is the phone itself and not the battery or charger. It might be the connector points but my phone did strange things before turning off. It may be a combination of many things as well.
Click to expand...
Click to collapse
Where exactly did you take your phone to return it? The samsung people are giving me a hard time it seems.
ihugyou said:
Where exactly did you take your phone to return it? The samsung people are giving me a hard time it seems.
Click to expand...
Click to collapse
I requested a Repair Service. You can contact them at 1-888-987-4357 and request the service there. They'll send you a UPS label and give you an RMA number. I tried to do it through the site but it didn't work so your best bet is to call them there. It's very simple to do it if your phone is already registered. Otherwise you'll have to give them the HEX number I believe. It's under your battery so just have that ready.
porshce2 said:
I requested a Repair Service. You can contact them at 1-888-987-4357 and request the service there. They'll send you a UPS label and give you an RMA number. I tried to do it through the site but it didn't work so your best bet is to call them there. It's very simple to do it if your phone is already registered. Otherwise you'll have to give them the HEX number I believe. It's under your battery so just have that ready.
Click to expand...
Click to collapse
Ok currently i have my phone running amazingly, re rooted, and installed moar morphology, I'm gonna give this some time and see what happens.. if it dies again i'm bricking it for good and returning it.
I really appreciate your help!
ihugyou said:
Ok currently i have my phone running amazingly, re rooted, and installed moar morphology, I'm gonna give this some time and see what happens.. if it dies again i'm bricking it for good and returning it.
I really appreciate your help!
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Click to collapse
Well if it does happen again, don't brick it unless you can't get it to turn on for long enough to flash stock. Hopefully it'll still be under warranty if it does happen again. And no problem! Good luck!:good:
porshce2 said:
Well if it does happen again, don't brick it unless you can't get it to turn on for long enough to flash stock. Hopefully it'll still be under warranty if it does happen again. And no problem! Good luck!:good:
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Click to collapse
This phone is giving me some epic ****in stress, can't load a rom, can revert to stock, but how boring is that... i've tried flashing at least 3 roms so far, this is taking forever, it just sits at the samsung galaxy screen now or reboots to recovery lol wtf ****ing phone
ihugyou said:
This phone is giving me some epic ****in stress, can't load a rom, can revert to stock, but how boring is that... i've tried flashing at least 3 roms so far, this is taking forever, it just sits at the samsung galaxy screen now or reboots to recovery lol wtf ****ing phone
Click to expand...
Click to collapse
If think you need to take a deep breath and relax. Try doing some more reading, it sounds like your missing a step somewhere. There's something which may be insignificant but your missing it.
Transmitted with a portable device using Xparent Blue Tapatalk 2

updated s7a via SD card, no sign of life

Alrigh, so ive had my s7active for awhile now. i have rooted it a couple times (multiple times trying to get it how i wanted it.) we ll i decided to unroot it and run stock for awhile to see wether i pefer stock/root.
well while rooted you have to update your firmware via SD card and me being not so smart, was use to root and decided to update to the lastest firmware via SD. i took the right steps in making sure i did it in order all the way up to BQH1. im not sure if this is ok stock or not. It worked , but idk if its what caused my phone to not be able to turn on now. i used it with the latest firmware for the rest of that night, which was about 3 days ago. but the very next morning i used it for maybe 5 mins and it shut completely off while opening an app. prior to this, i have had a huge problem with it shutting down on its own. allll the time. probably atleast 10 to 20 times a day. ( 20 being a really bad day very seldom. closer to 10 times a day) thats part of the reason i resorted back to stock.
since its shut off and not turned back on i had pretty much given up hope on it, ive tried as far as i know every button combo i there is. i cant get into recovry or download mode. no safe mode, no sounds while trying to start it up, no sign of life when conneting it to charger. i let it charge for a full day. well i put it on my fast wireless charger and i get the blue light rom the charger itself but no LED light from my s7a. i was super stoked. but i dont want to get to happy that there might be hope without finding out if its possible to charge the battery but still have a paper weight for a phone. and if i do still have a chance of recovering my device, pls any input will be apprehciated and attempted! cant hurt at this point. srry or long post just wanted to include all detail! ​
I'm not an expert but is there no way to save it via USB on a PC?

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