Related
I've had my Galaxy S3 on AT&T for about a week. I came from a Lumia 920. Sitting in an LTE area, I'll notice it's working fine. I'll move around a bit in the building, and it'll drop to 4G, but never ever return to LTE unless I switch airplane mode on and off. I was told this is normal when I receive a phone call as well. Is this true? This NEVER happened on my Lumia.
Ethere said:
I've had my Galaxy S3 on AT&T for about a week. I came from a Lumia 920. Sitting in an LTE area, I'll notice it's working fine. I'll move around a bit in the building, and it'll drop to 4G, but never ever return to LTE unless I switch airplane mode on and off. I was told this is normal when I receive a phone call as well. Is this true? This NEVER happened on my Lumia.
Click to expand...
Click to collapse
I am assuming that you are unrooted and on stock. As far as it dropping 4G it could be the building has poor LTE spots. This phone I have noted that the stock rom tends to drop LTE and not switch back. Not sure why. However during phone calls, the radio will always switch from LTE to standard 4G and revert back when the phone call is finished. This is because voice calls are not currently supported on LTE.
aybarrap1 said:
I am assuming that you are unrooted and on stock. As far as it dropping 4G it could be the building has poor LTE spots. This phone I have noted that the stock rom tends to drop LTE and not switch back. Not sure why. However during phone calls, the radio will always switch from LTE to standard 4G and revert back when the phone call is finished. This is because voice calls are not currently supported on LTE.
Click to expand...
Click to collapse
Not doubting you, but I called AT&T about this, and they told me it was normal for data to drop to 4G and stay there until I either power cycled the phone, or toggled airplane mode on and off. Then I would get LTE back. I tried this, and that's what happens to me. Yes, I was on stock unrooted, but now I am rooted. Any suggestions on a good rom that may be able to fix this issue?
Ethere said:
Not doubting you, but I called AT&T about this, and they told me it was normal for data to drop to 4G and stay there until I either power cycled the phone, or toggled airplane mode on and off. Then I would get LTE back. I tried this, and that's what happens to me. Yes, I was on stock unrooted, but now I am rooted. Any suggestions on a good rom that may be able to fix this issue?
Click to expand...
Click to collapse
It isn't an issue. It's normal
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
I finally got 4G LTE on my block. I am getting great speeds. The only problem is , when I am in a call it reverts back to 4G. Is anyone else experiencing this problem? I am rooted, running Darthstalker S4 V2. I called T Mobile today to put in a ticket. They said it's the first time they hear of this, and it should not be happening. Maybe between us all here in the community we can pinpoint the problem. Curious to hear from you all.
I am pretty sure this is normal behavior. I am not sure why, but that is what my phone has done since day one (the indicator anyway, I haven't tested actual speeds). The HD calling works, so I assume it's still LTE.
LAkingsfan3131 said:
I finally got 4G LTE on my block. I am getting great speeds. The only problem is , when I am in a call it reverts back to 4G. Is anyone else experiencing this problem? I am rooted, running Darthstalker S4 V2. I called T Mobile today to put in a ticket. They said it's the first time they hear of this, and it should not be happening. Maybe between us all here in the community we can pinpoint the problem. Curious to hear from you all.
Click to expand...
Click to collapse
I beleive LTE is only for data. Like on the S3 it would show H while on data then 3G when not using data.
Sideman7 said:
I am pretty sure this is normal behavior. I am not sure why, but that is what my phone has done since day one (the indicator anyway, I haven't tested actual speeds). The HD calling works, so I assume it's still LTE.
Click to expand...
Click to collapse
I have tested the speed while in call, and they do drop to 4G. The TMo rep told me it wasn't supposed to so that. How can you tell the HD calling is working?
LAkingsfan3131 said:
I have tested the speed while in call, and they do drop to 4G. The TMo rep told me it wasn't supposed to so that. How can you tell the HD calling is working?
Click to expand...
Click to collapse
Speeds were good enough for me while on a call I haven't really noticed if there was a decrease. As far as the HD calling is concerned, there is no indicator, but the sound quality is vastly superior (the first time you experience it, you will understand). Both phones need to have hd voice capability and be in LTE coverage. My understanding was that it requires either bandwidth or something else the LTE towers provide. I don't even think it works with wifi calling...
Sideman7 said:
Speeds were good enough for me while on a call I haven't really noticed if there was a decrease. As far as the HD calling is concerned, there is no indicator, but the sound quality is vastly superior (the first time you experience it, you will understand). Both phones need to have hd voice capability and be in LTE coverage. My understanding was that it requires either bandwidth or something else the LTE towers provide. I don't even think it works with wifi calling...
Click to expand...
Click to collapse
I guess I have a reason to make my wife get a new phone now!! http://forum.xda-developers.com/images/smilies/fingers-crossed.gif
As far as data speeds while on a call they do greatly suffer. Here is a speed test while on a call. If both phones have to be on LTE to experience HD calling doesn't that mean we have to stay on LTE while in a call? As you can see in the screen shot, signal reverts back to 4G. Now I'm back to square one.
Here is your answer: "4G LTE does not carry voice services, so calls will fall back to our HSPA+ network until voice over LTE (VoLTE) software is ready." (Click here for their support page.)
There is nothing wrong with your phone, this is just the way it works currently. I am not sure about the HD voice since that theoretically requires LTE...
LAkingsfan3131 said:
I guess I have a reason to make my wife get a new phone now!! http://forum.xda-developers.com/images/smilies/fingers-crossed.gif
As far as data speeds while on a call they do greatly suffer. Here is a speed test while on a call. If both phones have to be on LTE to experience HD calling doesn't that mean we have to stay on LTE while in a call? As you can see in the screen shot, signal reverts back to 4G. Now I'm back to square one.
Click to expand...
Click to collapse
I think this pretty much sums it up.
While the industry has seemingly standardized on VoLTE for the future, the demand for voice calls today has led LTE carriers to introduce CSFB as a stopgap measure. When placing or receiving a voice call, LTE handsets will fall back to old 2G or 3G networks for the duration of the call.
I found the info here http://en.wikipedia.org/wiki/LTE_(telecommunication)
Hey guys, I asked awhile back about switching to ST and I've done it. I finally got data working by using a TMO SIM, but I can only get EDGE, no more, no less. Even in relatively large cities in my area that have TMO towers, I only get EDGE. My question is, is there anything I can do to get better data?
I have Verizon LG G4 on Straight Talk Verizon Towers and everything works great! Not sure what your issue is. Only issue I see is when I make a phone call, it drops to 1x always
photos.by.fako said:
I have Verizon LG G4 on Straight Talk Verizon Towers and everything works great! Not sure what your issue is. Only issue I see is when I make a phone call, it drops to 1x always
Click to expand...
Click to collapse
That's because you're not using Advanced Calling (VoLTE). On Verizon's network, calls always drop to 1X unless you're using Advanced Calling. In the past, most Verizon phones didn't indicate this. They would continue to show whatever data connection the phone had (3G, 4G) even though the call was being done over 1X. Several recent Verizon devices have been more honest about which networks are actually in use, including the G4.
So, what you're experiencing isn't an issue. It's what should be happening.
photos.by.fako said:
I have Verizon LG G4 on Straight Talk Verizon Towers and everything works great! Not sure what your issue is. Only issue I see is when I make a phone call, it drops to 1x always
Click to expand...
Click to collapse
That's because you're using a Verizon ST SIM, the OP is using a T-Mobile ST SIM. Also, you need to enable Advanced Calling on your account and your phone to use voice and data at the same time over LTE.
To the OP, I have the same problem. When I put my T-Mobile SIM in my VS986 I only get 2G at home, while LTE only works in the older LTE sites that are using band 4 primarily. Most 2G > LTE sites are using band 2, which according to the Verizon spec page this phone supports, but it must not be active as it doesn't work. I've been looking at ways to enable band 2 without any success yet.
To the OP, you added the APN configs for Straight Talk T-Mobile, correct?
Sent from my VS986 using Tapatalk
official.xian said:
Hey guys, I asked awhile back about switching to ST and I've done it. I finally got data working by using a TMO SIM, but I can only get EDGE, no more, no less. Even in relatively large cities in my area that have TMO towers, I only get EDGE. My question is, is there anything I can do to get better data?
Click to expand...
Click to collapse
I just opened a thread asking about VS986 wcdma bands availability. I was reading LG specs and they say this phone has no 3g, just 2g and LTE. Reading in many other web pages they say this phone has all 4 wcdma bands available. Maybe they are software locked?
I think, I made a mistake buying this phone to be used in a GSM network. Have you checked with Verizon/Tmo rep?
photos.by.fako said:
I have Verizon LG G4 on Straight Talk Verizon Towers and everything works great! Not sure what your issue is. Only issue I see is when I make a phone call, it drops to 1x always
Click to expand...
Click to collapse
What are your LTE speeds like? I thought about making the switch but then I read that Verizon limits LTE speeds on ST to 5MBPS...Is that true? As it is my 3g+ speeds end up being faster than that most of the time.
rick09 said:
What are your LTE speeds like? I thought about making the switch but then I read that Verizon limits LTE speeds on ST to 5MBPS...Is that true? As it is my 3g+ speeds end up being faster than that most of the time.
Click to expand...
Click to collapse
I'm getting better than 5Mbps, but definitely shaped/limited bandwidth. If you actually use 10Mbps+ regularly, keep shopping.
I have an unlocked 10 running on T-Mobile US. I previously had no problems at home with a 4G LTE connection. But after updating to 1.53.617.5 this week, my LTE signal at home has completely disappeared on me. What's worse, the phone shows full bars, and won't drop to a slower connection. I have to manually switch to 4G/WCDMA (Auto) and use the slower 4G connection, which I presume is HSDPA.
Is anyone else experiencing the same problem? I even did a factory reset, but it didn't help whatsoever.
Between this and the weak Wi-Fi, I'm starting to have second thoughts about this phone.
djbutter said:
I have an unlocked 10 running on T-Mobile US. I previously had no problems at home with a 4G LTE connection. But after updating to 1.53.617.5 this week, my LTE signal at home has completely disappeared on me. What's worse, the phone shows full bars, and won't drop to a slower connection. I have to manually switch to 4G/WCDMA (Auto) and use the slower 4G connection, which I presume is HSDPA.
Is anyone else experiencing the same problem? I even did a factory reset, but it didn't help whatsoever.
Between this and the weak Wi-Fi, I'm starting to have second thoughts about this phone.
Click to expand...
Click to collapse
My LTE and wifi signal are slightly weaker on the 10 than what I'm used to seeing. Also on Tmo US. My LTE drops when I'm not upstairs lol. I took the ota when I first started up the phone so I can't speak for the other version.
Alarand said:
My LTE and wifi signal are slightly weaker on the 10 than what I'm used to seeing. Also on Tmo US. My LTE drops when I'm not upstairs lol. I took the ota when I first started up the phone so I can't speak for the other version.
Click to expand...
Click to collapse
Does it stay on LTE even though you have no reception? Mine does, and it also shows full bars.
djbutter said:
Does it stay on LTE even though you have no reception? Mine does, and it also shows full bars.
Click to expand...
Click to collapse
Yeah mine doesn't do that. Switches to 4g
Have you tried doing a factory reset?
Maybe try wiping the cache partition? Check the "weak Wi-Fi signal" thread for directions on how to perform it. Just a suggestion.
StilsonCanyon said:
Maybe try wiping the cache partition? Check the "weak Wi-Fi signal" thread for directions on how to perform it. Just a suggestion.
Click to expand...
Click to collapse
I just tried wiping the cache partition. No dice.
I installed the OpenSignal app to see what's going on. It seems that the phone is locking onto a cell tower that's many miles away (in the middle of a river!), instead of many LTE cell towers that are only a block away from me. This makes no sense. It also indicates full reception.
The latest update definitely messed something up. Perhaps it's related to the "Wi-Fi stability enhancements".
unlocked htc 10 on tmobile. getting only 0-1 bars in my house . texts dont send and occasional dropped calls at various times. what could be the problem?
chchom22 said:
unlocked htc 10 on tmobile. getting only 0-1 bars in my house . texts dont send and occasional dropped calls at various times. what could be the problem?
Click to expand...
Click to collapse
I have this problem as well, spoke to T-Mobile and of course they tried to blame it on the phone saying that they cannot guarantee that an unlocked phone will work with their network. I proceeded to tell them that the phone was listed as fully compatible with T-Mobile's LTE network they had no answer. I know it's not a solution at all but I'm on T-Mobile's prepaid service so at the beginning of next month just before I need to make a payment I'm switching to AT&T to see if that is any better
I'm somewhat disappointed and I really don't know if I should return the phone or not
Mark112887 said:
I have this problem as well, spoke to T-Mobile and of course they tried to blame it on the phone saying that they cannot guarantee that an unlocked phone will work with their network. I proceeded to tell them that the phone was listed as fully compatible with T-Mobile's LTE network they had no answer. I know it's not a solution at all but I'm on T-Mobile's prepaid service so at the beginning of next month just before I need to make a payment I'm switching to AT&T to see if that is any better
I'm somewhat disappointed and I really don't know if I should return the phone or not
Click to expand...
Click to collapse
im in chicago suburbs, you? man also considering the same thing =(
Mark112887 said:
I have this problem as well, spoke to T-Mobile and of course they tried to blame it on the phone saying that they cannot guarantee that an unlocked phone will work with their network. I proceeded to tell them that the phone was listed as fully compatible with T-Mobile's LTE network they had no answer. I know it's not a solution at all but I'm on T-Mobile's prepaid service so at the beginning of next month just before I need to make a payment I'm switching to AT&T to see if that is any better
I'm somewhat disappointed and I really don't know if I should return the phone or not
Click to expand...
Click to collapse
While I do think the 10 doesn't get a signal as strongly as other phones do (my S6 was great), I think the latest firmware (1.53) has impacted reception for the worse.
Wait till HTC release T-Mobile RUU , you can change your mid, cid to tmo and flash it.
epsix said:
Wait till HTC release T-Mobile RUU , you can change your mid, cid to tmo and flash it.
Click to expand...
Click to collapse
I shouldn't have to flash the phone to get it to work. Also, the purpose of getting the unlocked version was to have a carrier-free phone.
The more I use this phone, the more I notice that LTE connectivity is screwed up. It likes to lock onto the wrong cell towers that offer no reception (but still display full bars).
What's interesting is that when I turn on Wi-Fi, the phone locks onto the correct cell towers.
Forget the camera; HTC needs to resolve all these radio connectivity issues!
djbutter said:
I shouldn't have to flash the phone to get it to work. Also, the purpose of getting the unlocked version was to have a carrier-free phone.
The more I use this phone, the more I notice that LTE connectivity is screwed up. It likes to lock onto the wrong cell towers that offer no reception (but still display full bars).
What's interesting is that when I turn on Wi-Fi, the phone locks onto the correct cell towers.
Forget the camera; HTC needs to resolve all these radio connectivity issues!
Click to expand...
Click to collapse
I agree the purpose of getting the unlocked phone was to not have to have a carrier branded device. I noticed that as well with the phone connecting to be incorrect tower. It really is frustrating because I've already started paying for my phone so I don't want to have to return it, I like all aspects of it physically but something has to be done about this reception. I used to get 4 to 5 bars and now I'm lucky if I get two
This is really ridiculous, I've only had my phone off the charger for just over an hour and I've used 10% of battery. I don't keep Wi-Fi on all the time I only had to turn it on to use Wi-Fi calling because my signal is so bad, HTC really needs to do something with the radios in this phone because the poor cell signal is just killing my battery life. Is anybody experiencing this same problem?
Here's a screenshot
Mark112887 said:
This is really ridiculous, I've only had my phone off the charger for just over an hour and I've used 10% of battery. I don't keep Wi-Fi on all the time I only had to turn it on to use Wi-Fi calling because my signal is so bad, HTC really needs to do something with the radios in this phone because the poor cell signal is just killing my battery life. Is anybody experiencing this same problem?
Here's a screenshot
Click to expand...
Click to collapse
You have a massive wake lock. Your issue doesn't reside with the radio.
DoctorB0NG said:
You have a massive wake lock. Your issue doesn't reside with the radio.
Click to expand...
Click to collapse
ok how do i stop that?
Mark112887 said:
ok how do i stop that?
Click to expand...
Click to collapse
Root your phone and then install better battery stats or gsam or any other utility that can show you specific wakelock stats and info. From there you can use that info to track down the specific wakelock.
DoctorB0NG said:
Root your phone and then install better battery stats or gsam or any other utility that can show you specific wakelock stats and info. From there you can use that info to track down the specific wakelock.
Click to expand...
Click to collapse
nothing I can do if I don't want to root?
Mark112887 said:
ok how do i stop that?
Click to expand...
Click to collapse
Perhaps it's an app that's draining your battery.
I found that the Wi-Fi activity stat is wrong. Even on airplane mode, my 10 says that Wi-Fis active.
It's HD1907 T-MOBILE. What I need is HD1905. He sent me the wrong one.
I only realized a few hours ago I had no mobile data. I had got calls and texts to work this morning.
After spending 45 minutes on the phone with AT&T they concluded my phone is not recognized as LTE compatible. WTF? It's not even connecting to 3g.lb
I've been buying unlocked phones for years. My last phone was OP5T. I've never experienced anything like this.
I'll probably take it to the corporate store tomorrow but doubt it'll help. Has anyone had problems with AT&T and this phone?
I'm just putting it out there, hoping somebody has an idea...
AT&T worked for me, excellent data speeds, and great signal. But at times it would go from 4 bars to absolutely no signal or data, and lots of dropped calls. After that I went to Verizon, not as good of signal, slower data, but no dropped phone calls or mysterious total loss of signal in an area where it should have been 4 bars.
Droid_Nut said:
AT&T worked for me, excellent data speeds, and great signal. But at times it would go from 4 bars to absolutely no signal or data, and lots of dropped calls. After that I went to Verizon, not as good of signal, slower data, but no dropped phone calls or mysterious total loss of signal in an area where it should have been 4 bars.
Click to expand...
Click to collapse
I'll bet if you look in the settings your model is HD1905 or the global model, not sure the number.
Actually if you could take a look for me and post back here that'd be good. It most likely won't make a difference but I'm curious.
KLit75 said:
I'll bet if you look in the settings your model is HD1905 or the global model, not sure the number.
Actually if you could take a look for me and post back here that'd be good. It most likely won't make a difference but I'm curious.
Click to expand...
Click to collapse
Yes I have the HD1905, but you can totally forget about vowifi with any provider except for T-Mobile. I tried them all, I even had a tech from VZW work diligently to try and get vowifi working. I told him to try and add my IMEI to the approved list, and that did not work either. As far as AT&T, they did not give me the time of day, they just told me I needed and AT&T device, period.
Droid_Nut said:
Yes I have the HD1905, but you can totally forget about vowifi with any provider except for T-Mobile. I tried them all, I even had a tech from VZW work diligently to try and get vowifi working. I told him to try and add my IMEI to the approved list, and that did not work either. As far as AT&T, they did not give me the time of day, they just told me I needed and AT&T device, period.
Click to expand...
Click to collapse
You mean Verizon when you say VZW?
I'm just confused as to how he would be able to add it to the list of approved devices.
Anyway it's BS. If the carrier supports the phone, and the phone is capable of VOLT!/WIFI CALLING, it should work.
KLit75 said:
You mean Verizon when you say VZW?
I'm just confused as to how he would be able to add it to the list of approved devices.
Anyway it's BS. If the carrier supports the phone, and the phone is capable of VOLT!/WIFI CALLING, it should work.
Click to expand...
Click to collapse
Yes Verizon. I have heard hear many times on this site, that phones are blocked from wifi calling by the IMEI, I or they could be wrong.
Vowifi works on the unlocked Pixel, but are they going to butt heads with Google? Volte works fine, I got a network extender, and I can use google voice to make calls over wifi if I really need to.
If vowifi is a must, get an approved phone, that is all you can do.
Droid_Nut said:
AT&T worked for me, excellent data speeds, and great signal. But at times it would go from 4 bars to absolutely no signal or data, and lots of dropped calls. After that I went to Verizon, not as good of signal, slower data, but no dropped phone calls or mysterious total loss of signal in an area where it should have been 4 bars.
Click to expand...
Click to collapse
I worked at AT&T until a few months ago. I can tell you confidently that their tech support is a bunch of dummies. Employees have their own tech support line to call and that one is just as bad. They would routinely tell customers they needed to go to a store to have something done. Then they'd get to the store to find out we literally cannot do that at the store. Stuff like that was super common. One of them even bet me $1,000 that iPhones DON'T reboot when they update, which we all know is all the way wrong.
I halfway think support tells people that stuff on purpose to try to get them to buy something from AT&T. God, I could rant about that place for hours lol
redemptionx11 said:
I worked at AT&T until a few months ago. I can tell you confidently that their tech support is a bunch of dummies. Employees have their own tech support line to call and that one is just as bad. They would routinely tell customers they needed to go to a store to have something done. Then they'd get to the store to find out we literally cannot do that at the store. Stuff like that was super common. One of them even bet me $1,000 that iPhones DON'T reboot when they update, which we all know is all the way wrong.
I halfway think support tells people that stuff on purpose to try to get them to buy something from AT&T. God, I could rant about that place for hours lol
Click to expand...
Click to collapse
Maybe you can answer this for me. Just because a T-MOBILE locked phone is able to make calls and texts on AT&T, does that automatically mean it should be able to connect to mobile data?
I was able to get it to make calls after a refresh signal was sent out, but it could not connect to mobile data . My sim is fine. I even popped it my son's Pixel 3a and LTE started immediately.
The seller is saying the fact that it was able to make calls means it is able to connect to mobile data. And I should take it to AT&T before returning it. I don't think he's scamming. He says he has the same phone on AT&T. And he's sold Hundreds of them. That kinda checks out based on reviews and some of those people do report it works with AT&T.
These phones are hd1907 T-Mobile but supposedly OnePlus unlocks them before sending them out to some sellers. I sort of believe the guy but is it true? If it were locked to T-Mobile could I get it to make phone calls?
Obviously I'm not talking about a hack. Because I thought locked was locked. Is it possible for a locked T-Mobile phone to make calls on the AT&T network?
Also I got AT&T to make it work but once I removed the sim/reinsert it, the thing displays weird behavior. Wifi goes in and out. It forgets the apn settings that were set prior.
redemptionx11 said:
I worked at AT&T until a few months ago. I can tell you confidently that their tech support is a bunch of dummies. Employees have their own tech support line to call and that one is just as bad. They would routinely tell customers they needed to go to a store to have something done. Then they'd get to the store to find out we literally cannot do that at the store. Stuff like that was super common. One of them even bet me $1,000 that iPhones DON'T reboot when they update, which we all know is all the way wrong.
I halfway think support tells people that stuff on purpose to try to get them to buy something from AT&T. God, I could rant about that place for hours lol
Click to expand...
Click to collapse
I agree, ATT was the most horrible experience I ever had. Tracfone may have even had a better customer support.
Verizon CDMA service may be antiquated, but their customer service and tech support is 2nd to none.
KLit75 said:
Maybe you can answer this for me. Just because a T-MOBILE locked phone is able to make calls and texts on AT&T, does that automatically mean it should be able to connect to mobile data?
I was able to get it to make calls after a refresh signal was sent out, but it could not connect to mobile data . My sim is fine. I even popped it my son's Pixel 3a and LTE started immediately.
The seller is saying the fact that it was able to make calls means it is able to connect to mobile data. And I should take it to AT&T before returning it. I don't think he's scamming. He says he has the same phone on AT&T. And he's sold Hundreds of them. That kinda checks out based on reviews and some of those people do report it works with AT&T.
These phones are hd1907 T-Mobile but supposedly OnePlus unlocks them before sending them out to some sellers. I sort of believe the guy but is it true? If it were locked to T-Mobile could I get it to make phone calls?
Obviously I'm not talking about a hack. Because I thought locked was locked. Is it possible for a locked T-Mobile phone to make calls on the AT&T network?
Also I got AT&T to make it work but once I removed the sim/reinsert it, the thing displays weird behavior. Wifi goes in and out. It forgets the apn settings that were set prior.
Click to expand...
Click to collapse
It should have no trouble using data BUT you'll have to change the phone's APN settings to match your carrier before you can. You can google it and find them. It's not hard at all to change. Somewhere under the "network" settings.
Someone correct me if I'm wrong, but as I've understood it the phone will keep trying to access the previous carrier's data network, which is why you didn't have data. But as said above the APN settings should fix that.
redemptionx11 said:
It should have no trouble using data BUT you'll have to change the phone's APN settings to match your carrier before you can. You can google it and find them. It's not hard at all to change. Somewhere under the "network" settings.
Someone correct me if I'm wrong, but as I've understood it the phone will keep trying to access the previous carrier's data network, which is why you didn't have data. But as said above the APN settings should fix that.
Click to expand...
Click to collapse
If I told you the whole story, which started on Friday morning and in the end involved 7 AT&T employees, 6 on the phone and 1 in the store, it'd probably be removed because it's spam. Too long of a story.
But in the end it didn't get to connect to mobile data..at least not consistently. I took it to the store. The guy removed the Sim reset it, turned it off and boom! - LTE, calls and texts. His theory was it takes a little while for it to unlock and get set so when I tried it the other night it wasn't working.
I was happy because it literally took 5 minutes. I ran some errands and was out for like another 2 hours. Everything was working. Some point between the store and my driveway, the signal was gone. I never got it back. Of course I tried reset, remove Sim, reboot, change apn settings.
I called AT&T... the first woman didn't even know what CDMA and GSM was. I politely got her to transfer me to the guy who 'knows his stuff'. He got it to make calls again, but in the end concluded this device can't work on this network. I didn't wanna argue anymore. He had a BS answer for everything including 'If it doesn't work, why DID it work just a half hour ago?'
He said I could try getting a new sim. They have no idea. My son's sim won't work on this phone but pop it in my old phone and it works. And my sim works in his phone. It's not the sim. I know it.
KLit75 said:
It's HD1907 T-MOBILE. What I need is HD1905. He sent me the wrong one.
I only realized a few hours ago I had no mobile data. I had got calls and texts to work this morning.
After spending 45 minutes on the phone with AT&T they concluded my phone is not recognized as LTE compatible. WTF? It's not even connecting to 3g.lb
I've been buying unlocked phones for years. My last phone was OP5T. I've never experienced anything like this.
I'll probably take it to the corporate store tomorrow but doubt it'll help. Has anyone had problems with AT&T and this phone?
I'm just putting it out there, hoping somebody has an idea...
Click to expand...
Click to collapse
That's strange as they both litterly have the same bands besides 71 that 1907 has
This is att bands and oneplus bands
If u haven't tryed I would recommend using the failed to go to your settings and toggle around there all bit make sure it's set for north america
rob420p said:
That's strange as they both litterly have the same bands besides 71 that 1907 has
Click to expand...
Click to collapse
I took it back to AT&T yesterday. There was someone in front of me so I sat down, removed the sim from my working phone, popped it in the op7t... instant lte, calls & texts. The same thing happened the day before I went to at&t. It worked perfectly well there in the store and even 2 towns away but not m my neighborhood which DOES connect to LTE, has for years on every phone we've had.
The tech (if you can really call him that) updated the sim. That got it done. I've had a working phone for 24 hours. BUT no LTE. It only connects to H+.
I haven't had time to call or go back to the store, but I'm hoping it's an easy fix. This has been the weirdest week I've ever had dealing with a phone. I've learned that AT&T doesn't know what they're doing. I still can't believe I needed to explain what GSM and CDMA was to one of the people on the call.
I'm gonna try a few things tonight after work.
KLit75 said:
I took it back to AT&T yesterday. There was someone in front of me so I sat down, removed the sim from my working phone, popped it in the op7t... instant lte, calls & texts. The same thing happened the day before I went to at&t. It worked perfectly well there in the store and even 2 towns away but not m my neighborhood which DOES connect to LTE, has for years on every phone we've had.
The tech (if you can really call him that) updated the sim. That got it done. I've had a working phone for 24 hours. BUT no LTE. It only connects to H+.
I haven't had time to call or go back to the store, but I'm hoping it's an easy fix. This has been the weirdest week I've ever had dealing with a phone. I've learned that AT&T doesn't know what they're doing. I still can't believe I needed to explain what GSM and CDMA was to one of the people on the call.
I'm gonna try a few things tonight after work.
Click to expand...
Click to collapse
That is strange and pethetic the att peaple.dont know what they are doing.if I have time later I'll try to research she if anything comes out
rob420p said:
This is att bands and oneplus bands
Click to expand...
Click to collapse
Thanks for sharing, but I've never really needed to mess around with the settings as far as mobile data goes. It either works out of the box, or at most I'll need to put the apn in manually on some custom roms, but even that's rare.
How does the info you provided apply to my problem. I know the phone can connect to lte. It was connecting briefly on Monday afternoon and while I was at At&T yesterday, it connected before they updated the sim.
Is there something I can do with this? It's a sincere question. I'm not sure if I can apply it somehow. Thanks
KLit75 said:
Thanks for sharing, but I've never really needed to mess around with the settings as far as mobile data goes. It either works out of the box, or at most I'll need to put the apn in manually on some custom roms, but even that's rare.
How does the info you provided apply to my problem. I know the phone can connect to lte. It was connecting briefly on Monday afternoon and while I was at At&T yesterday, it connected before they updated the sim.
Is there something I can do with this? It's a sincere question. I'm not sure if I can apply it somehow. Thanks
Click to expand...
Click to collapse
I think his point was to show that the OP7T does in fact work on all AT&T bands. Normally you don't need to do anything with this if the SIM is provisioned correctly.
What are the chances that you are on the edge of the local AT&T LTE signal so it drops to H+ because that's a stronger connection? At the AT&T store the LTE signal is stronger so the phone is favoring that one. Some phones are more sensitive to signals than others (or more aggressive at switching to a stronger band).
Try using a program like "LTE Discovery" and see what bands you actually are connecting to. It can also let you know what is going on in your area with tower location.
Lost Dog said:
I think his point was to show that the OP7T does in fact work on all AT&T bands. Normally you don't need to do anything with this if the SIM is provisioned correctly.
What are the chances that you are on the edge of the local AT&T LTE signal so it drops to H+ because that's a stronger connection? At the AT&T store the LTE signal is stronger so the phone is favoring that one. Some phones are more sensitive to signals than others (or more aggressive at switching to a stronger band).
Try using a program like "LTE Discovery" and see what bands you actually are connecting to. It can also let you know what is going on in your area with tower location.
Click to expand...
Click to collapse
I'll try that. Thanks.
That's what I said but the guy at the store said it's really not a stronger signal at the store. Plus I know I can get LTE at my house and in the store because all our other phones connect, even this one, briefly at the at&t store.
The seller have me a code to input into the dialer but I'm waiting for tomorrow to put it in. It's my day off. If something goes wrong it won't be a huge deal. I will look into what you sent at some point though.
Droid_Nut said:
Yes I have the HD1905, but you can totally forget about vowifi with any provider except for T-Mobile. I tried them all, I even had a tech from VZW work diligently to try and get vowifi working. I told him to try and add my IMEI to the approved list, and that did not work either. As far as AT&T, they did not give me the time of day, they just told me I needed and AT&T device, period.
Click to expand...
Click to collapse
Your posts are bouncing between VoLTE & VoWiFi.
LTE bands and VoLTE work fine on Verizon's network.
Verizon allows VoWiFi on the OP 8's that they sell. They will not activate VoWiFi on the OP 7 series, the claim is that the phone did not go through their security testing. IIRC VZW doesn't allow VoWiFi on any outside phone.