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Since yesterday im facing this weird crash , i cant recreate it since im not sure whats causing it and it happens at random.
now let me describe the situation :
Phone is in sleep mode *but not necessarily * and vibrates alone, i turn on the screen and it shows me that it wants to send a bug report with a screenshot.
the screenshot is a pic of my lock screen, and the 4mb bugreport.
the thing is, it does not only happen when phone screen is off only, while im chatting the phone slows down i feel it, then a msg pops out that bug report needs to be sent in addition to a screenshot , then it goes back to its normal speed.
i though it could be related to rom/kernel settings *franco 175,aokp milestone5* so i wiped, and happens again ! then i updated to aokp 37, still same.
i believe its a app problem, but which one ? any ways to find out ? that bug report its jebrish to me ^.^
help would be greatly appreciated ! if you need the bug report, i will uploaded it somewhere upon request.
thanks in advance
EDIT : tried standard aokp kernel, and franco milestone3 as well. still same.
As it seem ! i have found the solution ! *fingers crossed*
i never though it could be co-related ... the reason behind these crashes was.... THE COVER !
seems it was a bit tight on the buttons, volume constantly pressing up/down hence no volume change. so when 3 buttons were pressed at once, constanly *+power button* it did weird things and lead to crash.
i tried it, did a frenzy pressing buttons and there you go same crash ^.^
need to observe it further.
*sarcasm on* thanks for trying * sarcasm off*
Quite frequently, my glide's physical keyboard stops working. A reboot fixes it but is kind of annoying to do this once a day
This is a new phone (less than a week old) and I am trying to find out if this is a known issue and if there is a fix for it. If my phone is defective, I might be able to still get a replacement from newegg.
I notice that there was another thread in XDA on the same topic but it quickly moved on to discuss some other issue with no clear advice.
Thanks and appreciate your help,
urundai said:
Quite frequently, my glide's physical keyboard stops working. A reboot fixes it but is kind of annoying to do this once a day
This is a new phone (less than a week old) and I am trying to find out if this is a known issue and if there is a fix for it. If my phone is defective, I might be able to still get a replacement from newegg.
I notice that there was another thread in XDA on the same topic but it quickly moved on to discuss some other issue with no clear advice.
Thanks and appreciate your help,
Click to expand...
Click to collapse
Stops working all together or opens up different applications when you press a key? I had the latter. If it is the apps opening up double check you do not have any shift type button stuck as that would make it act funny and appear to not be working properly.
Tap on "ALT", "SHIFT", "SEARCH" see if that fixes it.
dudejb said:
Stops working all together or opens up different applications when you press a key? I had the latter. If it is the apps opening up double check you do not have any shift type button stuck as that would make it act funny and appear to not be working properly.
Tap on "ALT", "SHIFT", "SEARCH" see if that fixes it.
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Click to collapse
Thanks for the response. I went back to my old iPhone 3 (Yuck). Let me double check on that when I get home this evening.
urundai said:
Thanks for the response. I went back to my old iPhone 3 (Yuck). Let me double check on that when I get home this evening.
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If it is launching Different apps then it is the Quick launch that is the cause. You can see what Shortcut is associated with which app go here:Settings -> Applications -> Quick Launch
Most Launch with Search + any key. Perhaps your search button is stuck.
JB
Mine has that problem as well usually requires a reboot as well but can't ever get it to just do it on command. U on a custom rom? Or stock?
If the random apps are opening, open the landscape keyboard and press the search button. If you accidentally press it and then you press a corresponding letter to open a certain app, it'll so that. And when you hit back, the phone thinks that you pressed the wrong letter key and has that quick open on. Just press search again. That's all lol
Sent from my SAMSUNG-SGH-I927R using xda premium
I also have the problem of physical keyboard that stops working. No random apps, it just stops working. What to do to fix the issue, aside from rebooting?
Thx
phatryan69 said:
Mine has that problem as well usually requires a reboot as well but can't ever get it to just do it on command. U on a custom rom? Or stock?
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Click to collapse
I am on stock. It's just annoying when it happens at least once in 2 days.
I am thinking of rooting it and installing a custom rom to see if that takes care of it. Will keep you all posted.
I might turn on the debugging level in the logs as well to see if I can find out what's going on. Given that this happens only every two days or so, not sure if that will help much but let me see.
antonyfirst said:
I also have the problem of physical keyboard that stops working. No random apps, it just stops working. What to do to fix the issue, aside from rebooting?
Thx
Click to expand...
Click to collapse
I am on Rogers stock ROM. At this point, it certainly looks like something to do with the software (will be hard to find several of us having the same hardware problem).
dudejb said:
Stops working all together or opens up different applications when you press a key? I had the latter. If it is the apps opening up double check you do not have any shift type button stuck as that would make it act funny and appear to not be working properly.
Tap on "ALT", "SHIFT", "SEARCH" see if that fixes it.
Click to expand...
Click to collapse
+1.
My keyboard stops working too, but this doesn't happen very often. I experience this about once in 3-4 weeks for now.
I have had this problem a few times as well (on stock AT&T).. QWERTY doesn't respond at all, reboot fixes it! Got me worried the first couple of times though
I continue to run in to this once in a while. I have tried pressing all kinds of keys (search, alt etc) with no success. At times, I see some of the keys working but not others.
Anyway, this looks like software / driver issue. Looks like reboot is the only cure so far.
hello everyone , so i use to have this bug back to kitkat also but it wasn't happening as often as it doesnt now that i have lollipop rom installed on my galaxy tab s T705 , the issue is with touch key lights which stays on even when i have them always off from settings , they act super weird when they are in that mode , they go off few sec after screen is off and if i shake the device they go on again as it looks like they are connected to accelerator sensor or something lolz ,the solution is super easy tho just hit the power saving on and then off again and they work normally again i heard some other ppl dealing with same issue but i wanted to know if there is a perma solution for it or not , im sure its a software issue but is there a way to fix it ?
Install a custom rom like cyanogen or something stock based.
I have the same problem. I usually have it set to turn the lights off after 6 seconds, but after a couple of days they don't work anymore. I would change the setting to off, then on, then back to 6 seconds, and it'll work again. After a few more days, they stop. I haven't seen a permanent fix for this.
Sent from my SAMSUNG-SM-G925A using Tapatalk
Same for me. Would usually opt to have the buttons backlight always off, but randomly it starts actin like always on, although the settings remains 'always off'. Toggling the setting to anything else and back to always off fixes the problem temporeraly.
Im running stock swiss lollipop on my t700.
Yes, this is driving me nuts too! I hope they resolve this in the next update and soon!
Sent from my SM-T700 using Tapatalk
Same problem with the lights on after a while even though set to always off. Seems to work properly under 1.5 sec setting option. I would love for the lights to be always off though.
LakersDroid said:
Same problem with the lights on after a while even though set to always off. Seems to work properly under 1.5 sec setting option. I would love for the lights to be always off though.
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Click to collapse
Me too have the touch key settings to always off and found the same problem.
In my case I think it only happens when I plug the Tablet to AC.
Did this happen to anyone under another circumstances?
Thanks in adavance!
LakersDroid said:
Same problem with the lights on after a while even though set to always off. Seems to work properly under 1.5 sec setting option. I would love for the lights to be always off though.
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Click to collapse
I have the same problem as everyone else, which I am very "happy" to hear because I am not the only one apparently dealing with it. I purchased the tablet a couple weeks ago and noticed that even though the setting for the touch key backlight is "always off", it goes on when I open the case, and sometimes goes on and off and goes weird. I contacted Samsung and they requested that I send in the tablet for repairs, so I did. At the same time, I contacted Amazon and they sent me another Tab S tablet. I have a month to return the other one so I figured I'll try this second one and see if I continue to have the same issues like the first one. Sure enough, I had the second tablet for less than a day and it's doing the exact same thing! So far the 1.5 second setting seems to keep the darn lights off. Sometimes doing a soft reset will fix the issue temporarily, but not permanently. If anyone figures out how to fix this, let us know! I'll be following this thread. I hope there's a software update to fix this.
TLAgnesB said:
I have the same problem as everyone else, which I am very "happy" to hear because I am not the only one apparently dealing with it. I purchased the tablet a couple weeks ago and noticed that even though the setting for the touch key backlight is "always off", it goes on when I open the case, and sometimes goes on and off and goes weird. I contacted Samsung and they requested that I send in the tablet for repairs, so I did. At the same time, I contacted Amazon and they sent me another Tab S tablet. I have a month to return the other one so I figured I'll try this second one and see if I continue to have the same issues like the first one. Sure enough, I had the second tablet for less than a day and it's doing the exact same thing! So far the 1.5 second setting seems to keep the darn lights off. Sometimes doing a soft reset will fix the issue temporarily, but not permanently. If anyone figures out how to fix this, let us know! I'll be following this thread. I hope there's a software update to fix this.
Click to expand...
Click to collapse
I believe this is a software bug so all tab s running the 5.0.2 lollipop will have this issue.
And to reply to the other poster: The problem will occur after a while, the lights will just turn on and stay on when you wake the tablet. Changing the setting and choose Always Off will fix it but it will come back after a while.
LakersDroid said:
I believe this is a software bug so all tab s running the 5.0.2 lollipop will have this issue.
And to reply to the other poster: The problem will occur after a while, the lights will just turn on and stay on when you wake the tablet. Changing the setting and choose Always Off will fix it but it will come back after a while.
Click to expand...
Click to collapse
Is there a way to get it back to the stock ROM? I'd rather avoid this light issue until an update to correct this comes out. Thoughts?
TLAgnesB said:
Is there a way to get it back to the stock ROM? I'd rather avoid this light issue until an update to correct this comes out. Thoughts?
Click to expand...
Click to collapse
Yes but you will need root.
LakersDroid said:
I believe this is a software bug so all tab s running the 5.0.2 lollipop will have this issue.
And to reply to the other poster: The problem will occur after a while, the lights will just turn on and stay on when you wake the tablet. Changing the setting and choose Always Off will fix it but it will come back after a while.
Click to expand...
Click to collapse
I heard that there's a new update available for the Tab S. (I already returned my tablet before my 30 days to get a full refund.) Did any one get the new update, and if so, did it fix the issues like this touch key light?
Hey,
I had this problem on the original KK software - upgraded to Lollipop a few days back and I still have the bug... in fact, it is even worse! Occurs more frequently than on LP.
I wouldn't mind leaving the lights on all the time, but they're so damn BRIGHT, and there's no way to adjust the backlight intensity!
Cheers,
Su
I found this solution on another forum...
If you enable smart stay, the touch key light duration will work properly.
Any further movement on this?. I've found that if I take my tab out of the book case the problem goes away. Seems like it's a bug with the case sensor.
No movement that I'm aware of. I'm really frustrated that there hasn't been a fix after all this time. I'm holding out hope that if there is ever an update to Marshmallow, that the issue will go away. Interesting observation about the case -I have a book case on mine. I'll remove it and see what happens...
I am not sure if it is touch issue or display issue. https://www.youtube.com/watch?v=JdMbbML9ECg Please have a look at this link.
The touch works for 2 seconds of screen on. Anyone having same issue? Please reply if anyone has fixed this issue.
same problem.
It's like the smartphone, after a 2 second make a check then blocks the touch.
I noticed that if I touch the screen before turning on the smartphone, the touch does not hang after 2 seconds but after more than 2 minutes.
I'm not sure it's a hardware problem; I still believe that it can be solved by preventing the above control.
TouchScreen Issue
Hi! I have the same problem with my Zuk Z2 plus. Did you already fix the problem? If yes could you tell me how?
Thanks!
I just start facing the same problem, any news on this?
do u all use quickcharger 3?
i am facing the same issue any update??
Tushar Bali said:
i am facing the same issue any update??
Click to expand...
Click to collapse
Which ROM and Kernel are you using? Should be a kernel related issue, try flashing a different ROM or Kernel.
sixth.pr1m3 said:
Which ROM and Kernel are you using? Should be a kernel related issue, try flashing a different ROM or Kernel.
Click to expand...
Click to collapse
already tried but not switched kernel,i am running default kernel with jaguar oreo rom
I am also facing the same issue, since i have flashed custom rom [Pixel Experience], initially i was using PixelExp-24/01/2018 i didnt faced any issue i was using for almost 20-25days & recently i have flashed PixelExp-07/02/2018, after 3days the nav bar stopped working intermediately & the touch response only once after screen unlock & not responses until or unless i lock it & unlock it, then suddenly touch starts working but where ever i touch in the screen Google-Assistance opens.
Has anyone found a solution to this problem? Did any of you go to the lenovo Service center?
nirvikkhanal said:
I am not sure if it is touch issue or display issue. https://www.youtube.com/watch?v=JdMbbML9ECg Please have a look at this link.
The touch works for 2 seconds of screen on. Anyone having same issue? Please reply if anyone has fixed this issue.
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Click to collapse
I had the same. I used a piezoelectric of a lighter to give static shocks to the screen while touching it with the other finger. It worked.
Inviato dal mio Z2 Plus utilizzando Tapatalk
hi i get the same problem any solution for this problem
I had the same issue, and fixed it by removing the screen protector. Now the touch has been working since yesterday
vivaswan.cs said:
I am also facing the same problem on my phone.
I tried discharging the phone completely and charging again.
I use the original charger only.
I'm running Pixel Experience ROM on stock kernel. This problem started a week after unlocking and rooting my phone. I also feel that it is not a hardware issue.
The problem started with the nav. buttons: The rest of the screen functioned properly but the nav buttons were unresponsive. A little later (a few hours), the entire screen responded to touch intermittently, and after that it responded only a few seconds after unlocking the phone (the above mentioned problem).
I am having a very tough time as this is my daily driver and I'm stuck.
Please Help. Thanks a lot in advance.
Click to expand...
Click to collapse
This is exactly what has happened to me too. It started with the nav. buttons and then the rest of the screen. Have you found out what is to be done?
Guyz try a cell ,u know those 1.5 v cells use them as the s pen im not joking it really works u just try once
No solution whatsoever!! I just cannot believe this is a hardware problem. My screen works (most of the time) for 2mins if I wake the screen up while touching it with one of my fingers, otherwise the screen works only for 2 secs.
This problem has been discussed in very few places although there are many people who are affected. Loosing hope.
Can I exchange this phone on Filpkart/Amazon in India?
chetaah said:
No solution whatsoever!! I just cannot believe this is a hardware problem. My screen works (most of the time) for 2mins if I wake the screen up while touching it with one of my fingers, otherwise the screen works only for 2 secs.
This problem has been discussed in very few places although there are many people who are affected. Loosing hope.
Can I exchange this phone on Filpkart/Amazon in India?
Click to expand...
Click to collapse
I exchanged my z2 plus with this problem on Amazon without any problem. They only want a phone which switches on and whose display is not cracked
max.para said:
I had the same. I used a piezoelectric of a lighter to give static shocks to the screen while touching it with the other finger. It worked.
Inviato dal mio Z2 Plus utilizzando Tapatalk
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Click to collapse
Exactly how did you did that? Could you explain?
Broke a piezoelectric lighter and got the raw mechanism.
I made it discharge several times on the affected area while touching another area of the screen with another finger
Simply4Nothing said:
Exactly how did you did that? Could you explain?
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Click to collapse
Inviato dal mio MIX 2S utilizzando Tapatalk
Workaround
I tried one workaround indicated by someone else on another thread. Follow below steps
Press power button to put screen off
Hold phone in left hand and put left thumb on screen
Press power button to start screen
Touch with right hand fingers
It will work till left thumb is there on screen..
If touch is lost follow from step one
Atleast this helps alot instead of only 2-3secs stuff..
Thanks to one who indicated this workaround
Found a solution
Hi I was also facing this problem and I was ready to give up then I tried changing custom ROMs and when I installed the dot os v2.4,the problem disappeared and I was back to using the device normally
Hope this helps
I have encountered this bug where I'm unable to use ambient display or wake up the display without the use of power button. Everytime I lock the screen it becomes unresponsive even the quick gestures don't work.
I have performed a soft reset but the problem has persisted.
Many other users seem to be suffering from this issue.
My device is full stock, no root or 3rd party apps on it.
Can anyone help me this this issue?
All users are facing this... It's because of battery optimisation.
No issues here. I am able to use the gestures just fine. Even the tap to wake and pick up to wake is working fine. I am 10.0.3 build.
I'm also having issues on tap to wake.
Happens to everyone. It's a hit or miss. Battery optimization makes the phone go into deep sleep and cause this issue is what i too understand.
Ya i did happen couple of times for me hope this bug get ironed out soon.
Sent from my HD1901 using Tapatalk
Same issue here also
Started encountering the issue recently - 3 days into ownership of the phone ?
The only peculiar thing I can remember is changing the override force dark toggle yesterday. And now that I recall, I don't remember seeing the ambient display since then. ?
Confirming I also have this issue. Very frustrating
I can trigger a black screen by holding the phone in landscape and launching the stock camera app. Then I have to hold Vol+/- and Power to reboot and it works again.
Hi guys. Found a fix on the OnePlus forum. Give it a try!
https://forums.oneplus.com/threads/fix-oneplus-7t-ambient-display-not-working.1128194/
i am also facing the same issue, where the tap on wake is not working when not using it for like 2hrs.
piyush.bhandari said:
Hi guys. Found a fix on the OnePlus forum. Give it a try!
https://forums.oneplus.com/threads/fix-oneplus-7t-ambient-display-not-working.1128194/
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Click to collapse
This worked for me at the first attempt . Thanks for the solution.
charan_55 said:
i am also facing the same issue, where the tap on wake is not working when not using it for like 2hrs.
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Click to collapse
Wow! A use for my work-issued iPhone! Yay, seems like its working.