Watch has set on the charger for about 4 hours now, and I haven't had a vibrate or screen turn on at all. The charger light on the charging unit turns on, but nothing from the watch at all. Anyone have any suggestions? I'm about to call moto and get it sorted through a probable replacement. Sort of annoyed that the QC is this bad.
Just a couple of quick questions:
(1) I know you said DOA, but I just wanted to clarify that is has never worked, or worked for a little while, then didn't work?
(2) When mine arrived, it had 37% charge and for some reason it didn't charge the first time I plugged the charger in. The light came on, but it wouldn't charge. Strangely enough, I unplugged it from the wall and plugged it back in and then it started charging. I'm not sure why, but just in case you haven't tried that yet, I would try that. I may even have used a different plug.
Make sure it is fully seated in the charger. Is there any warmth on the back of the watch when you remove it from the charger?
Steve-x said:
Make sure it is fully seated in the charger. Is there any warmth on the back of the watch when you remove it from the charger?
Click to expand...
Click to collapse
There is. With the stock charger, it is warm to the touch and the feeling fades with time off the charger.
vansmack said:
Just a couple of quick questions:
(1) I know you said DOA, but I just wanted to clarify that is has never worked, or worked for a little while, then didn't work?
(2) When mine arrived, it had 37% charge and for some reason it didn't charge the first time I plugged the charger in. The light came on, but it wouldn't charge. Strangely enough, I unplugged it from the wall and plugged it back in and then it started charging. I'm not sure why, but just in case you haven't tried that yet, I would try that. I may even have used a different plug.
Click to expand...
Click to collapse
As in DOA, meaning I took it out of the box and attempted to power it on with no vibration, screen lighting or any other form of feedback to indicate it was on. I have tried it with both the stock charger and a charger I use with my M8 that has a higher amp output.
Mine was the same way, totally dead out of the box. But after sitting in the charger for 20 minutes it finally turned itself on and so far seems fine. Maybe yours was just too dead to recover from.
I actually thought mine was DOA as well. Even left it charging overnight with no signs of life. It turns out that I was not pressing the power button hard enough. Once I REALLY pressed the button in for 3+ seconds, it powered right up! Haven't had that issue since then, and the power button now seems to register normal presses just fine.
giant420 said:
I actually thought mine was DOA as well. Even left it charging overnight with no signs of life. It turns out that I was not pressing the power button hard enough. Once I REALLY pressed the button in for 3+ seconds, it powered right up! Haven't had that issue since then, and the power button now seems to register normal presses just fine.
Click to expand...
Click to collapse
I just tried this as well, and had no luck. I think I will call Moto tonight and get this resolved once and for all.
On the one I bought this morning I thought it was DOA until I peeled the plastic circle off the back and placed it on the charger. Did you take the plastic off?
aygriffith said:
On the one I bought this morning I thought it was DOA until I peeled the plastic circle off the back and placed it on the charger. Did you take the plastic off?
Click to expand...
Click to collapse
That I did. Called Motorola support and they will be sending me a new one. Will see if the condition changes before the new one gets here though. It's still sitting on the charger and still getting warm to the touch.
CMNDR said:
That I did. Called Motorola support and they will be sending me a new one. Will see if the condition changes before the new one gets here though. It's still sitting on the charger and still getting warm to the touch.
Click to expand...
Click to collapse
Just to give some final closure for anyone in the future, I recieved the replacement today, and it works just as intended. I think the issue with my other one was that the power switch itself was faulty, as this watch has a much more noticeable firm 'click' when I press it (The other one just sort of softly clicked.) Replacement was sent overnight, and arrived working out of the box. With that said, and after customer service messing up not just the email address, but also my name, I would say that Motorola's support is quite shoddy at best. I just hope they actually reverse the charge on my account for the replacement watch.
I just want to add to this thread, this is exactly the issue I'm seeing with my brand new Moto 360. Just purchased from Best Buy. Took it out of the box, held the power button (as the instructions say) and nothing. I plugged the charger in, unplugged, replugged, etc, no dice. The light on the charger lights up and the watch gets warm. I've let it charge for over an hour, and still have yet to see anything on the screen. The button "clicks" when I press it as opposed to the OP's issue. I guess I'll just take it back and exchange it, just hope this is not the norm with this device.
Related
I have a stock Tmobile G2 that I have not rooted or done a thing too. I've been enjoying it just like it is.
Last night, I plugged it in at night and went to bed. This morning, the green LED was on saying it was fully charged, but it wouldn't power on? I finally pulled the battery and it powered on to the standard white HTC screen, but hung there for 5+ mins. I pulled the battery and again and I think the HTC screen came up again and hung again. After that battery pull, I could no longer get it to even power on.
Here's what I've noticed.
-After a battery pull and then plugging it in, I get an "orange" LED, but nothing happens. Can't power on, and it doesn't ever seem to turn green even after hours on the charger. When I remove the plug, the orange LED stays on and nothing happens.
- If I pull the battery and try to turn it on before plugging it , nothing happens, but in the same token, it won't show the orange LED if I plug it in.
The only thing different I did last night was that I used a Mini to Micro converter plug for the first time. I have a ton of Mini-USB plugs, so just ordered 2 of these. Could have been coincidence, but thought I would mention it.
My battery has been fine and has shown no issues of being bad, but wondering if they just crap out or something? The no charging LED after trying to turn it on is strange?
Any ideas?
Return it and call shenanigans?
That's really quite strange. Have you modded anything on the system that would affect it at all?
yeah, the hardware in your phone is simply broken. to make sure this is true, try doing a recovery. pull the battery, put it back in, hold the volume DOWN key, while hitting the power on button, use the volume rocker to go down to recovery, and then follow the instructions to recover the phone. but it sounds to me like water damage of some sort around the plug, or you pulled out the charger wrong and broke it. **this will remove all apps you have installed, but its better than having to wait for t-mo to send you a new one**
dietotherhythm said:
Return it and call shenanigans?
That's really quite strange. Have you modded anything on the system that would affect it at all?
Click to expand...
Click to collapse
Haven't touched a thing on this phone. I have an older G1 I've played with ROM's on and stuff, but I've left the G2 alone.
Only thing is standard apps from the market.
jenlow said:
yeah, the hardware in your phone is simply broken. to make sure this is true, try doing a recovery. pull the battery, put it back in, hold the volume DOWN key, while hitting the power on button, use the volume rocker to go down to recovery, and then follow the instructions to recover the phone. but it sounds to me like water damage of some sort around the plug, or you pulled out the charger wrong and broke it. **this will remove all apps you have installed, but its better than having to wait for t-mo to send you a new one**
Click to expand...
Click to collapse
Just tried the recovery, but nothing.
No water damage or anything. Phone has been well taken care of and looks new.
I guess its just a failure. Only had it a month or so. Guess I'll contact tmobile about a replacement.
These things happen, my original G1 died after about a week of use, though I would have expected that after a month you would be in the clear.
raitchison said:
These things happen, my original G1 died after about a week of use, though I would have expected that after a month you would be in the clear.
Click to expand...
Click to collapse
Yeah, kind of surprised myself. Electronics do fail though.
BlueLghtning said:
I have a stock Tmobile G2 that I have not rooted or done a thing too. I've been enjoying it just like it is.
Last night, I plugged it in at night and went to bed. This morning, the green LED was on saying it was fully charged, but it wouldn't power on? I finally pulled the battery and it powered on to the standard white HTC screen, but hung there for 5+ mins. I pulled the battery and again and I think the HTC screen came up again and hung again. After that battery pull, I could no longer get it to even power on.
Here's what I've noticed.
-After a battery pull and then plugging it in, I get an "orange" LED, but nothing happens. Can't power on, and it doesn't ever seem to turn green even after hours on the charger. When I remove the plug, the orange LED stays on and nothing happens.
- If I pull the battery and try to turn it on before plugging it , nothing happens, but in the same token, it won't show the orange LED if I plug it in.
The only thing different I did last night was that I used a Mini to Micro converter plug for the first time. I have a ton of Mini-USB plugs, so just ordered 2 of these. Could have been coincidence, but thought I would mention it.
My battery has been fine and has shown no issues of being bad, but wondering if they just crap out or something? The no charging LED after trying to turn it on is strange?
Any ideas?
Click to expand...
Click to collapse
I'm on my 4th G2. The screen kept going out on two of them and the other one, all the apps were force closing on me. I almost gave up on this phone and went to a nexus s but I love the quality of this phone as in it don't feel or look cheap. Also I would have missed my hardware keyboard for my fat fingers lol. I was not going to get a mytouch 4g. Wanted to get as stock vanilla android as I could.
Just send it back and get a new one. Hopefully the next one won't give you these problems.
Sent from my T-Mobile G2 using XDA App
Those are usually the signs of water damage or a fried battery
Sent from my HTC Vision using XDA App
Tmobile assisted me and all is well!
So I woke up this morning and my phone was A-OK. Charged to 100% overnight, and I left it plugged in while getting ready for work. I came back to it 20 minutes later and it was really warm/borderline hot to the touch (through a case). The battery was down to 85% yet still plugged in. I then drove to the train station 5 minutes away and it went down to near 50%, still really warm/hot.
Streamed some music and watched some Netflix on the 90 minute ride, and the battery was down to 35%. At this point I turned the phone off because it was still hot.
Plugged it in to charge at the office, and got a blinking red light for about 10 seconds. It then went solid red and stayed that way until I unplugged it 4 hours later. The phone was still quite warm, but no longer hot. Hold down the power button... nothing. Plug it back in, same red light pattern. I got nervous at this point and hit up good old El Goog to see what could be wrong.
Found a lot of threads pointing to the One X suffering this fate, along with a few One's. Followed the advise of holding VolUp + VolDown + Power for 2 minutes. The phone got hot again. Unplugged the phone, removed the SIM, and held the buttons again. The phone had cooled off dramatically while doing this, to the point that it is now cold to the touch. Reinserted the SIM, and plugged it in again... no light at all this time.
From this point on, the various threads disagree on the next steps. Plugging it in to the computer yields no light, just like an wall charger. I don't have the HTC cord with me at work. I've tried a Nokia micro USB cable and a Sony wall charger. Other suggestions call for leaving the phone off (like I have a choice on that part) and unplugged for several hours. Others say to mash the Power button for 10-20 times and that may cause it to power on.
Any suggestions on how I should proceed with this? My phone is unlocked, so I'd love to avoid replacing it.
NotATreoFan said:
So I woke up this morning and my phone was A-OK. Charged to 100% overnight, and I left it plugged in while getting ready for work. I came back to it 20 minutes later and it was really warm/borderline hot to the touch (through a case). The battery was down to 85% yet still plugged in. I then drove to the train station 5 minutes away and it went down to near 50%, still really warm/hot.
Streamed some music and watched some Netflix on the 90 minute ride, and the battery was down to 35%. At this point I turned the phone off because it was still hot.
Plugged it in to charge at the office, and got a blinking red light for about 10 seconds. It then went solid red and stayed that way until I unplugged it 4 hours later. The phone was still quite warm, but no longer hot. Hold down the power button... nothing. Plug it back in, same red light pattern. I got nervous at this point and hit up good old El Goog to see what could be wrong.
Found a lot of threads pointing to the One X suffering this fate, along with a few One's. Followed the advise of holding VolUp + VolDown + Power for 2 minutes. The phone got hot again. Unplugged the phone, removed the SIM, and held the buttons again. The phone had cooled off dramatically while doing this, to the point that it is now cold to the touch. Reinserted the SIM, and plugged it in again... no light at all this time.
From this point on, the various threads disagree on the next steps. Plugging it in to the computer yields no light, just like an wall charger. I don't have the HTC cord with me at work. I've tried a Nokia micro USB cable and a Sony wall charger. Other suggestions call for leaving the phone off (like I have a choice on that part) and unplugged for several hours. Others say to mash the Power button for 10-20 times and that may cause it to power on.
Any suggestions on how I should proceed with this? My phone is unlocked, so I'd love to avoid replacing it.
Click to expand...
Click to collapse
Have you tried the bright light trick? Hold the phone under a bright light (really bright light, the brighter the better) and hold down the volume button + power for 15-20 seconds. That should get you into your bootloader. This will tell you whether or not its rom based, or phone based.
If you cant even get into your bootloader, it sounds like a hardware problem. If you can get into your bootloader but it will not boot to your rom, then its software.
Thats all I got for now. Sorry.
Seriously sounds like a battery/charging issue, gives all signs of a discharging battery. That would explain the heat build-up.
Was you using the charger that came with it? Or are you using a different charger? I once used my motorola cord to charge my phone and it felt like it was going to burst in to flames. I then got the HTC cord that came with the phone and it cooled down.
Sent from my HTC6500LVW using Tapatalk 2
No luck on the bright light trick. I tried holding just power, power + down, power + up, and power + both underneath a fairly bright fluorescent light.
Dark Jedi said:
Was you using the charger that came with it? Or are you using a different charger? I once used my motorola cord to charge my phone and it felt like it was going to burst in to flames. I then got the HTC cord that came with the phone and it cooled down.
Sent from my HTC6500LVW using Tapatalk 2
Click to expand...
Click to collapse
I don't have the OEM charger here, but I was using it at home to charge it. I'm hoping leaving it alone for another 4 hours will bring it back to life on the HTC cable.
NotATreoFan said:
No luck on the bright light trick. I tried holding just power, power + down, power + up, and power + both underneath a fairly bright fluorescent light.
Click to expand...
Click to collapse
Lets hope that it didnt turn on because the battery died. Hopefully the OEM HTC cable/charger will fix your issue.
If your battery is truly completely drained, it may take a few seconds for the light to finally come on... so dont freak out in the first 10 seconds.
Your battery could of went bad. Does your phone look like it has swelled anywhere from the battery expanding ?
Sent from my HTC6500LVW using Tapatalk 4
Red5 said:
Lets hope that it didnt turn on because the battery died. Hopefully the OEM HTC cable/charger will fix your issue.
If your battery is truly completely drained, it may take a few seconds for the light to finally come on... so dont freak out in the first 10 seconds.
Click to expand...
Click to collapse
I'm trying to remain calm until I get home. I haven't gotten a light in 30+ minutes of being connected to the Sony charger, but I'm chocking that up to it not being the HTC original.
Dark Jedi said:
Your battery could of went bad. Does your phone look like it has swelled anywhere from the battery expanding ?
Sent from my HTC6500LVW using Tapatalk 4
Click to expand...
Click to collapse
It's tough to properly gauge it with my eyes, but nothing looks off. If I press down on the center of the phone at the top, the it does not lift off the table. If that push from the center at the bottom, it does lift off ever so slightly. But I don't know if this is because of the camera location or what.
Called up Verizon just to make sure there's no other method that I didn't try, and they advised me to get a replacement. I've got a few days to try and get this thing working before I'll have to send it back and say goodbye to root.
Interestingly enough, they were sure to warn me about physical damage and being subject to a $299 charge if there is any damage. But they didn't make any mention about if the device is found to be unlocked.
Well the cooling down certainly could have been the battery finally being completely dead. Maybe stop in a Verizon store to try another battery? No chance a bad SIM card could cause this right?
kennyglass123 said:
Well the cooling down certainly could have been the battery finally being completely dead. Maybe stop in a Verizon store to try another battery? No chance a bad SIM card could cause this right?
Click to expand...
Click to collapse
Try another battery? You mean just pop off the back cover, take out the old battery and try a new one? You're one sick troll.
Red5 said:
Try another battery? You mean just pop off the back cover, take out the old battery and try a new one? You're one sick troll.
Click to expand...
Click to collapse
Yes..very devious!!! I don't know what I was thinking :silly:
kennyglass123 said:
Well the cooling down certainly could have been the battery finally being completely dead. Maybe stop in a Verizon store to try another battery? No chance a bad SIM card could cause this right?
Click to expand...
Click to collapse
I did remove the SIM before doing some of the steps as there were reports that a missing one will cause the phone to pop into recovery. I really hope I can get this one back to life so I don't have to wait for an S-Off exploit to root again.
Got home, plugged it in for several hours, no light. Looks to be quite dead.
Really sorry to hear this man.
I would keep it off 12-24 hours.
try it out.
also I have sent back MANY HTC Dev unlocked phones, they just flash the new software re-setting it back to S-ON, and stock. I don't think they really give a ****, esp if it's not an issue from say, S-OFF.
That's a pisser. My One has been rock solid. Sounds like a really weird issue. I doubt it's recoverable. I'd just go for the replacement. Generally even if it's unlocked they won't have any issue replacing it. In fact, here is Australia, retailers aren't allowed tor efuse warranty claims even if the device has been unlocked, rooted etc...
Perhaps put it into a bag and into the freezer for a few hours. That can sometimes resolve battery issues.
Did I read it correct that you were not able to go into the bootloader? (full Power off > vol down + power)?
If that's the case then you should head for a replacement.. if it is dead they probably wont be able to fire it up to check if its locked or not anyway
PG101 said:
Did I read it correct that you were not able to go into the bootloader? (full Power off > vol down + power)?
If that's the case then you should head for a replacement.. if it is dead they probably wont be able to fire it up to check if its locked or not anyway
Click to expand...
Click to collapse
Very good point, and by the time they do, the guys at the repair center can't physically go and find every rooted phone, then bring it to corporates attention, they get the phones, reflash the software fix the problems listed and out goes another returd. I mean refub, sorry.
Hello XDA members. I have a very troublesome issue with my galaxy tab 3 7.0 inch tablet. It will NOT turn on at all, no battery charging, no device power on, no comp recognition, nothing. I have already tried:
Letting it charge overnight (factory charger along with others) with several known working cables
Unplug battery for 5 minutes
Press and hold power, Vol Down, and home for 10 sec, 30 sec, and 1 minute
Press and hold power and vol down for 10,30,60 seconds.
I sent it in for repair and they wouldnt fix it because it's rooted. When I got it back it briefly turned on to the battery charging, but nothing since. I'm thinking there must have been some way they got it on.... All proper drivers are installed on PC and it's never been dropped, water damaged, etc.
Would anyone be able to provide insight as to why and provide a fix?
My 8 inch tab 3 wasn't coming on either a few days back, I got it back on by holding home and the power button for a while. I was about to give upwhen the battery charging image came on. I think I did the same again and it came on normally.
a97antonio said:
My 8 inch tab 3 wasn't coming on either a few days back, I got it back on by holding home and the power button for a while. I was about to give upwhen the battery charging image came on. I think I did the same again and it came on normally.
Click to expand...
Click to collapse
Was that from computer or wall?
From wall, it was about 3/4 charged by then
a97antonio said:
My 8 inch tab 3 wasn't coming on either a few days back, I got it back on by holding home and the power button for a while. I was about to give upwhen the battery charging image came on. I think I did the same again and it came on normally.
Click to expand...
Click to collapse
a97antonio said:
From wall, it was about 3/4 charged by then
Click to expand...
Click to collapse
Still no luck... I can feel the tablet getting hot down at the charge port so I know it's charging, and i know the lcd isn't damaged.
Mine is in the same condition. Anyone know how or why this happens and how to fix it?
Sent from my LG-LS980 using Tapatalk
Not sure if this will help, but just like with phones, sometimes android tablets just need a battery pull. My kids xo tablet went dead and before I tossed it in the trash I took the housing off and had to clip the + wire since it was soldered to the board. Twisted it back together to check and sure enough the tablet powered on like normal. Ive had to pull the battery on an Sm-t217a and it was a lot easier. They have a removable clip that attaches to the board.
Sent from my SAMSUNG-SM-T217A using XDA Premium 4 mobile app
I think it might be the battery itself. Just for giggles I left it plugged in for days and i just checked back on it and the Battery charging screen kept flashing on and off. Won't hold any charge. Probably will just order a new battery and see what happens. I pulled the battery a couple times and nothing happened. Closer inspection found that the tech that looked at it damaged the battery cord (unless it came with the copper on the wiring already exposed...)
xkn0s said:
I think it might be the battery itself. Just for giggles I left it plugged in for days and i just checked back on it and the Battery charging screen kept flashing on and off. Won't hold any charge. Probably will just order a new battery and see what happens. I pulled the battery a couple times and nothing happened. Closer inspection found that the tech that looked at it damaged the battery cord (unless it came with the copper on the wiring already exposed...)
Click to expand...
Click to collapse
You might be right about the battery being dead, although they usually don't just go all at once like that. The charge indicator flashing is odd. The only thing close I've seen is an "x" over the icon when there aren't enough amps (my tab needs 2 amps. 1 amp chargers and some pc usb ports give me the x.
If you have an old cable you can cut, you could try to charge the battery itself to see if it takes a charge (or at least use a multimeter on it to check for voltage). Then you could narrow it down a bit to whether it is the battery or possibly the charge port/hardware..... I saw a bit of exposed wire just before the clip of mine too, made me extra careful pulling the clip up.
rmntruexjr said:
You might be right about the battery being dead, although they usually don't just go all at once like that. The charge indicator flashing is odd. The only thing close I've seen is an "x" over the icon when there aren't enough amps (my tab needs 2 amps. 1 amp chargers and some pc usb ports give me the x.
If you have an old cable you can cut, you could try to charge the battery itself to see if it takes a charge (or at least use a multimeter on it to check for voltage). Then you could narrow it down a bit to whether it is the battery or possibly the charge port/hardware..... I saw a bit of exposed wire just before the clip of mine too, made me extra careful pulling the clip up.
Click to expand...
Click to collapse
I wouldn't even know where to start with the wiring. Multimeter isn't something I have access to, and it seems a little complicated for me to spend time on.
When I say it's flashing, I mean the device powers on to the battery charging screen, then dies, wash rinse repeat. If I go into recovery, same thing. It all happens within a couple seconds, so it's hard to describe.
My dad has one that I can pull the battery from, I might do that. Batteries are like 20 bucks on amazon, so I think I'll test with my Dads and if it works just order a battery and report back here.
similar problem here
rmntruexjr said:
You might be right about the battery being dead, although they usually don't just go all at once like that. The charge indicator flashing is odd. The only thing close I've seen is an "x" over the icon when there aren't enough amps (my tab needs 2 amps. 1 amp chargers and some pc usb ports give me the x.
If you have an old cable you can cut, you could try to charge the battery itself to see if it takes a charge (or at least use a multimeter on it to check for voltage). Then you could narrow it down a bit to whether it is the battery or possibly the charge port/hardware..... I saw a bit of exposed wire just before the clip of mine too, made me extra careful pulling the clip up.
Click to expand...
Click to collapse
My daughters tab 3 7 inch T210 also refuses to start. First time it was fixed by opening the device and disconnecting the battery. Now that doesn't help anymore. If I attach the original charger and measure the voltage when the device has rested for some months I can see that the voltage slowly rises so it seems to do the charging even if there is no sign of charging on the screen. After some hours of charging I measure 3,78V on the battery, after disconnecting the battery.
If I attach the battery and turn on the device I measure 3,76V before I push the start button and 3,74V directly after pushing the button. After about 15s the voltage goes back to 3,76V. Nothing happens on the screen... Tried with different combinations of pushing on-button and volume up, volume down, menu....
So -the best thing would of course be a quick visit to local shop to buy a new device of another brand but for some reason I refuse to give up.
Any advice would be appreciated.
(I Have made no significant modifications but the 4-year old daughter may have contributed in an unknown way )
magnusn68 said:
My daughters tab 3 7 inch T210 also refuses to start.
So -the best thing would of course be a quick visit to local shop to buy a new device of another brand but for some reason I refuse to give up.
Any advice would be appreciated.
(I Have made no significant modifications but the 4-year old daughter may have contributed in an unknown way )
Click to expand...
Click to collapse
The better way to test if your tablet can turn on: buy a new battery, under $15 on Ebay since your old battery is dead or completely drained.
Use the new battery to turn on your tablet. If it's on, check the build number of your device after go to About My Device: if it's not end with OB1, the latest firmware which fix charging issue.
It's more likely your build number is MK1 to NI1, the build numbers count by alphabet order. Upgrade the software via Wifi, battery must be at least 25%, otherwise your tablet won't allow you to upgrade. Bring the firmware to the current OB1, your tablet should take charge normally, otherwise the USB charging port is defective or damaged. This micro USB is cheap, around $2, but it need to solder to motherboard to replace the defective one.
Been using my Moto 360 for months, no problem. Yesterday I was travelling so I used up more battery before going back to the dock than I usually would. I want to say it was down to maybe 10%. Maybe lower.
Threw it on the charging dock. I see the small blue circle, charging, and I walk away. Come back a few minutes later and the screen was off and white LED on charging dock was off. Couldn't do anything to get the white LED back and show that it was charging. I could pick up the watch and use it, but had very low battery. At some point I think it died, and again, I could never charge it.
Got frustrated, left it off the dock (because I read something on a moto support page about leaving it off the dock for 30 minutes?), and went to bed.
This morning, woke up, and put it on the charger. The white LED came on and the watch booted up. At first it shows charging and even says 13%. How that's possible I don't know, but the white LED wouldn't stay on. It would go off, at which point the regular watchface would show up and also the warning about being below 15%. Then a few seconds later the white LED would come back on and I'd get the charging screen. but that would only last a few seconds, then it would go off, and my watch face would show up. I just watched as it did this and you should see from the times the charging screen did pop up that it was actually draining battery (if you believe I was even at 13% this morning, which I don't). After a few minutes of this, the white LED was off and I can't get it back to charge at all. I'm sitting here this morning just as I did last night: watch won't come on and no white LED light on the dock and what looks like no charging.
What is going on here? Again, ZERO problems until this. Now my battery is so low that it shut off and I'm just leaving it on the dock hoping that somehow it is charging, even though the white LED on the dock is not coming on. I know I shouldnt have let my battery get so low before juicing it up, but that doesn't mean I should be sitting here unable to charge up my watch. I really don't think something all of a sudden yesterday happened to my watch and dock.
Anyone have any ideas here? Im on the road, so no qi plate here to test using a different method to charge it up (I have it at home, but I really wanted my watch to use for this trip!). Don't know anyone with a moto 360 either.
Thank you!!
Try a different USB cable/charging brick combination, they could be bad. If this doesn't work, most likely a bad dock.
Well I tried a different cable, no change. Left it sitting on the dock all day, nothing happened. Came home from going out and the charging/not charging is happening now ( and all of a sudden the watch got juice? Makes no sense to me.). I videoed it. Does this video shed any light on the cause? Thanks! I ask because it's hard to believe the dock is bad after no issues for months now.
Video: https://youtu.be/jmMH15ThOwg
Thanks again.
HEHE, same issue mate:
https://drive.google.com/open?id=0B_Qhf7E5ZWBTbW56elNSVUZLR1E
I have sent mine to Motorola twice now for the same problem.
They just sent the watch back to me and I don't get the issue anymore, however they have introduce a new problem for my watch where I can't even use tilt to wake anymore...
Fed up with their repair team, just asked them to replace the watch now because either their repair team has no clue how to fix it or that there is some other fault they cannot find.
pappy97 said:
tagging pappy97
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i have a similar issue. it seems that the craddle connection is not as strong as it used to be. I often times see my watch charge all the way to 100%, and then begin to slowly dwindle down. I have to take the watch off the charger and then place it back in "more securely", and then it would charge again.... anyone else?
i think i figured it out. i had a dual USB wall adapter that both my phone and watch were plugged into. only recently did I get a QI wireless charging pad. it appears that when both devices are charging, the phone took up all of the juice, leaving none for the watch (until the phone reached 100%). when I separated the two into different USB wall plugs, then they both charge up as normal.
hope this helps others.
I'm experiencing this exact same issue right now. I'm leaving it on the dock hoping that it starts to charge at some point. Have you discovered a fix or a possible cause for this issue so far?
I'm having the same issue. Started yesterday afternoon. I have 2 charge cradles and its the same on both so it leads me to believe its not a cradle issue. When I put the watch on the cradle, the charge light will come on for a few seconds and then go back off. After this happens a couple times it just wont come on anymore. Any help would be greatly appreciated.
I have the watch for almost 2 weeks and it never charge full and it loose all its charge in minutes I only used it 2 and it was off charge. Wife wi go home I am tired I like the watch. But I didn't use it I tried everything from the above mentioned proposals but seriously nothing worked I'm from Egypt and I bought online from USA from Nordstrom what should I do
Hello all... I've just received the FIre Phone I ordered off Ebay (qualitycellz seller). The phone is supposedly brand-new in original box, but upon taking it out of the box and trying to turn it on it did not respond at all. I connected the charger, tried again, nothing...... had to leave it connected for around 5 minutes and tried again and this time the screen woke up to show me the ultra low battery indicator with a 0% charge level. I had to wait for it to charge for around 5 minutes to re-attempt turning it on. Fortunately it did turn on after that time.
My concern is that from what I know all cellphone manufacturers ship phones with at least 60% charge in order to keep the battery in good condition while on storage, so receiving the phone completely dead raises a concern on me that there might be damage to the battery. Could this be related to the long time Amazon had these units in storage since the phone launched?... I would expect that these phone might have been around a year in storage before Amazon decided to pull the plug.
This is the seller that Amazon unloaded all their remaining Fire Phone inventory to, so phones are new in box. I'm also concerned that the seal on the box was broken, even though the phone and packaging inside did not show signs of being used in any way. The phones are AT&T version but they include an unlocking code, so they should not need to open the box in any way since they generate the Unlock code based on the IMEI visible on the box label. One option is that they open the boxes to confirm that the phones are not DOA and then they forgot to turn it off after testing.
Should I be concerned about this?... I've not activated the phone yet and I've contacted the seller first to at least request their explanation and thoughts on this, and check if we should proceed with a return on this case. Your comments are appreciated.
Mine was exactly the same. Think about it, they've probably been sitting for a year. I've had no problems and charge seems to be just fine. (ATT Unlocked)
wiseguywood said:
Mine was exactly the same. Think about it, they've probably been sitting for a year. I've had no problems and charge seems to be just fine. (ATT Unlocked)
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Thanks Wise... that helps. It makes sense to think about that due to the long time the poor phones were collecting dust on Amazon's shelves.
Did your box had the little plastic seal broken also?
I purchased from the same person I think and I just got my phone it as the same way. The battery life is still great
GeorgeRod said:
Thanks Wise... that helps. It makes sense to think about that due to the long time the poor phones were collecting dust on Amazon's shelves.
Did your box had the little plastic seal broken also?
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I think I had to cut mine, but it honestly looked untouched inside. I have had it for 3 weeks so far, no problems battery seems pretty good. After sideloading google services a few times, I have not had to reload it and am currently only experimenting different program launchers besides the default one. Haven't been able to settle on one yet. Good luck!
I got an AT&T one from qualitycellz about a week and half ago and my battery was also completely drained. Everything was sealed up nice and I haven't had an issue since.
Yeah my Fire Phone was fully discharged as well, freaked me out a little when I couldn't turn it on, even when I plugged it in. But after giving it a few minutes to charge it powered up just fine.
Thanks all for replying... I guess we can conclude that all these phones were sitting on Amazon's shelves for a long time, so everyone that purchased their Fire Phone on the "Fire Sale" on Ebay can assume that the phone will come fully discharged and you'll need to plug it in for a few minutes before attempting to turn it on.
IMPORTANT NOTE FOR NEW BUYERS: The most confusing factor on this is that when you plug the phone to the charger for the first time the phone does not gives you any indication that it is charging, not even when pressing any button. That's what can be frustrating because you actually have to wait around 5 and press one of the buttons and then it will give you the charging screen. Keep that in mind before you throw your Fire out of the window.
Mine was same. I'm using Nova 3.x launcher, you can find this 'old' version online...the newer versions aren't as pretty..IMHO
Sent from my SD4930UR using XDA Free mobile app
I think I bought the phone through the same eBay auction that you all are discussing. However, when I plug in the phone and try and charge it... nothing happens. I've tried several cables, several chargers, and all for at least an hour - none seem to work.
If I long-press on the power button for about 8 seconds, I can get it to vibrate once, but then nothing happens.
If I plug it into a computer, press the power button for 8 seconds, it will start to vibrate about every second. I've never seen any other phone do this. It's only if it is plugged into a computer (mac).
Any thoughts?
hospadam said:
I think I bought the phone through the same eBay auction that you all are discussing. However, when I plug in the phone and try and charge it... nothing happens. I've tried several cables, several chargers, and all for at least an hour - none seem to work.
If I long-press on the power button for about 8 seconds, I can get it to vibrate once, but then nothing happens.
If I plug it into a computer, press the power button for 8 seconds, it will start to vibrate about every second. I've never seen any other phone do this. It's only if it is plugged into a computer (mac).
Any thoughts?
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Use the charger that came with the phone and let it sit charging in the off state for 15 minutes or so. Mine took a while before I could power it on the first time.