Develop Bugs

[Q] Motorola S9-HD problems..

Hi, I'm having issues with my brand new, just bought today Motorola S9HD bluetooth headphones. I am having three issues so far:
First Issue: The headphones seem to work with the Google Music player (stock, but newest version via market), but I cannot use seek controls, play/pause.
FIRST ISSUE SOLVED BY REMOVING WP7 MUSIC PLAYER AND ONLY HAVING STOCK ON THE DEVICE.
Second Issue: While I'm listening to music, I sometimes want to make a quick call. I assume with these I should be able to hit the call button, which goes to voice commands, then I say who I want to call, and boom, done. BUT! whenever the screen is off and I'm listening to music, then click the call button, it gives me three or so beeps but never quits playing music and never goes to voice commands. THE ANNOYING SOLUTION THAT I FOUND: When I turn on the screen, I am able to click the call button and go into voice commands, call whoever, etc.
SECOND ISSUE NOT SOLVED EVEN AFTER SWITCHING TO STOCK GOOGLE MUSIC PLAYER.
Third Issue: For some reason, I will get a random space (0.5 seconds to 1 second) randomly of no music, then it resumes. BUT sometimes it just all together stops playing music. I have left it for a couple minutes to see if it'll resume, but it doesn't. Then I look at the phone and it says it's still working, and the only way to make it play music through the headphones again is to restart bluetooth via the phone.
THIRD ISSUE POSSIBLY SOLVED BY USING STOCK GOOGLE MUSIC PLAYER INSTEAD OF WP7 MUSIC PLAYER. BUT SUGGESTIONS ARE STILL WELCOME.
Thanks for all your help!

2nd issue: did you tell it the first time what voice control you want to use? Like Vlingo, google voice, google search, etc.
3rd issue: no clue, mine does that too and it is annoying. I notice it gets worse if the battery is 2 or so hours without a charge.

Thanks for the reply. I'll try assigning the voice commands app.
Sent from my GingerBlur'd, de-odex'd, modded Motorola Atrix 4G (ish.)

muy issue with my Moto S(HD is that I continually have to re-pair every time I try to use them. anyone know why?

Regarding item #3, I think this is more related to the bluetooth stack on the Atrix crashing than it is related to the S9HDs. I don't have that problem with my S9HDs, but I routinely get it when paired to my car stereo. Probably happens once a week with my car stereo, whereas I've only seen it once in several months with my S9HDs. I'm hoping the bluetooth stack has been improved when we get gingerbread shortly.

I've a nokia BH503 BT headset ATM and never had those issues. It works with EVERY app on the phone, even the emulators, games and notifications sounds through the bluetooth headphones. I luv it.
Before my motorola atrix I used a Blackberry Storm + motorola S9HD BT headphones, and had exactly the same issues u report...

I have the S9HDs and I get pauses too. The thing that frustrates me is that it depends on where I have my phone. I have a jacket in wear when I bike ride that has a pocket on the inside. If I put the phone in there it constantly pauses. If I put my phone in my pants pocket it doesn't pause at all.
It seems like an easy solution, keep the phone in my pants pocket, but I wear workout type pants when riding and they are not deep pockets so I'm afraid the phone will fall out. It just doesn't make sense that the farther I put the phone from the headphones the better it works.
Sent from my MB860

I use these, and play music with PlayerPro............have no issues. Don't call often with the headphones, but have not had problems with them there either.
I routinely have my phone in my pants pocket while I walk around the office listening to music, and never lose my connection.
Not much help I know, but there are I guess some of us who don't experience bluetooth issues.

I installed playerpro, and I'm liking it so far.
Sent from my GingerBlur'd, de-odex'd, modded Motorola Atrix 4G (ish.)

S9 HD's reception is really bad. And I tell you cuz I had those. I mean, u can´t use the phone on your pants' pocket without lil skips... Nokias' reception rocks, and the battery last longer.

The problem with the s9 hd cutting out is reception. I have been using this headset for about 2 years while riding my motorcycle, with three different phones. They all had the same problem. With phone in my front pants pocket the problem persists. With phone in my shirt pocket, or in a backpack behind me, it never cuts out.
Posted from Atrix running gingerblur 4.5

music playback issues

I love the phone (got it launch day) puts my Mytouch 3G to shame. I love everything about this phone....... well except for one thing.
I am having a hell of a time with audio playback. 60% of the time i try to play back music on stock music player it tells me that the audio format is not supported on this device. using Winamp wasnt much of a help as it will just cycle through songs and freeze up.
resetting the phone helps sometimes but not everytime.
I also tried removing all the music from my phone and re-copying all the files. still an issue.
I've also noticed it acts up a lot more via bluetooth (i have a pair of rocketdog behind the ear headphones)
I'm stumped...
Any ideas? Anyone else getting this issue?

codec, song encoding comes to mind
also try with different amount of songs
i know on the old SGS if you had more than few hundreds of mp3 or mix format songs in it, it can drive it crazy
so try a couple hundreds, then work your way up, until you find the amount of files it can read before it becomes too much.
all this can be fixed once rooted, and installing better media players
winamp for android sucks by the way
you should try the ICE cream leaked media player from stock android, it's better

Curious why not just stream the music from ur pc?? google music is practically flawless

Seen a user in another thread had to format their card in this phone, then add music. Try that.
Sent from my SGH-T989 using xda premium

I tried this last night. didn't help much. I'm 99.98% sure it has something to do with my bluetooth headphones. Going to buy a new pair and see if it makes a difference...

prnkmonkie said:
I tried this last night. didn't help much. I'm 99.98% sure it has something to do with my bluetooth headphones. Going to buy a new pair and see if it makes a difference...
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If you get the sony ericsson mw600, you'll be amazed at their features. I love them and use them all the time and the battery lasts longer than the specs say. I can get 14hrs out of them.

Just picked up a new set of headphones.... does the exact same thing.... odd.... wondering if its just my phone or if this is a glitch...haven't seen anyone else report this.

Pandora and google music work great with my motorola s10-hd headset...
Sent from my SGH-T989 using Tapatalk

I'll be getting my phone tues. I use sony dr-bt22 bluetooth headphones.... will report back.

I have this problem when steaming music over A2DP through stock Music app or Google Music. All 320kbps fixed rate MP3s. I've tried via my integrated car audio, computer, headphones... all same result when playing local media. Streaming via Rdio works completely fine. Playing local media without A2DP also works fine... Logcat reports some kind of permission related problem...

Weird, I play FLAC or 320s all day long on this thing and no "Format Unsupported" has come up on regular headset/aux cable or BT. I have however, had a problem with the music stopping when I get a notification..the time continues to move but no sound.

Just an update, my stereo BT headphones work fine

Bluetooth streaming issue/ suttering

When I connect Bluetooth to my car and try to stream music it start stuttering/ skipping like crazy, every second or so. I've tried it with multiple apps, Spotify, play music and YouTube same effect. Seems like Bluetooth can't handle the bandwidth. Never had this problem with my Nexus 5.
Anyone else have this issue?

reddv1 said:
When I connect Bluetooth to my car and try to stream music it start stuttering/ skipping like crazy, every second or so. I've tried it with multiple apps, Spotify, play music and YouTube same effect. Seems like Bluetooth can't handle the bandwidth. Never had this problem with my Nexus 5.
Anyone else have this issue?
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It's been working great for me. Tried it with my VW Passat, Bose Soundlink Mini, and another Bluetooth speaker. No skipping or audio delays noticed. Usually playing Play Music, YouTube, or iHeartRadio.
Sent from my Nexus 5X using Tapatalk

It hasn't been as bad a you describe but I have noticed some stuttering. Not enough to ruin my experience, though.

I got phone on 10-21. I stream Pandora all day in my work truck to a jbl change 2+ and have my bt ear piece for calls connected all day. I have not had one issue

Mine did it the first time I ever used it in my car, and it was unbearable. After day one though, the issue self resolved and I had no problems. I actually noticed it first using navigation over bt
Sent from my Nexus 5X using Tapatalk

Yep. I got this several times. Turning off/on Bluetooth was the only way to fix. Not ideal when doing 70 on the motorway.
Sent from my Nexus 5X using Tapatalk

Same problem here, it makes bluetooth unbearable in my car. ONLY my car, as I don't have any stuttering on other bluetooth devices. Never had a problem on my Nexus 5, only the 5X.
Edit:
For clarity, I am full stock, not rooted or unlocked

I'm having the same issues. It seems the worst when I have Waze running while beyondpod is playing. I don't have guidance enabled, so Waze shouldn't be playing audio.

After streaming for a few days, I don't have this problem anymore. Weird, but I'm glad it's working now. Try what someone posted earlier, just turn off and turn on Bluetooth.

reddv1 said:
After streaming for a few days, I don't have this problem anymore. Weird, but I'm glad it's working now. Try what someone posted earlier, just turn off and turn on Bluetooth.
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That didn't solve my issue. Rebooting the phone did, however. There must be a memory leak.

There is a issue opened on the Google code page. I'm not skilled enough with adb to capture the logcat. I am not allowed to post links so just add
p/android/issues/detail?id=193085
To the end of the google code url

airplane888 said:
There is a issue opened on the Google code page. I'm not skilled enough with adb to capture the logcat. I am not allowed to post links so just add
p/android/issues/detail?id=193085
To the end of the google code url
Click to expand...
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I experienced some stuttering over bluetooth in my toyota camry. Will test it further.

I could not reproduce the stuttering issues again until today when I was streaming music it decided to stutter as I read an email. Rebooted phone and it was fine.

Up the thread.
I just bought bluetooth earphones, I thought they were defective, so I replace them, but i got always the same problem, the sound is stuttering. And after some seconds, it simply goes blank, no sound at all. :/
I tested them on other smartphones and tablet, and they are working great.
I also noticed that if i put the nexus 5x really closed to the earphones (1 cm), it's working nice.
I contact Google, but they kept saying i have to contact the earphones manufacturer (Aukey). But it's clearly a bug with the phone.
There is just one thing I didn't try yet. It's to wipe the phone and flash the last android image (i read somewhere some guys fixed their problem doing this, where ota updates didn't).
Anybody got information or solution?
Thanks

Bluetooth music stutter

I've had some stutter with music playback through my bluetooth speakers. I have 3 and it happens with all of them. I have a subscription to Spotify and noticed it there. I tried Play Music and it stuttered too. I put a few albums on the phone to see if that made a difference but it didn't. It's not bad, just here and there but enough of a problem that I'm not going to put up with it. I did a reset but that didn't help. If it's a bad phone, I'll return it. I would think if others have had a problem I'd see someone commenting on it. Has anyone listened to music via bluetooth and had either an occasional stutter or a smooth experience? I've used the speakers with my Moto X and they've been good so I know they are ok. I appreciate any comments. I love the phone but need my BT tunes.

I've never used Bluetooth and have not had an issue here or there. It happens with every device out there. It comes with the territory of using Bluetooth.

AndrasLOHF said:
I've never used Bluetooth and have not had an issue here or there. It happens with every device out there. It comes with the territory of using Bluetooth.
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I have to disagree, my xperia z3 was awful for this. So far I have not had any issues with my Pixel XL and I use it for my 1 hour commute twice a day aswell sporadically throughout the evenings/weekend. Could range be an issue for you? or perhaps a crowded 2.4GHz band?

I have the same issue. I just assumed it was the crappy headphones I use. It happened on the 6p I had. Seems it happens mostly when I put my hand on the glass window like I'm causing interference

Mdizzle1 said:
I have to disagree, my xperia z3 was awful for this. So far I have not had any issues with my Pixel XL and I use it for my 1 hour commute twice a day aswell sporadically throughout the evenings/weekend. Could range be an issue for you? or perhaps a crowded 2.4GHz band?
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Thanks for the reply, my phone is a few feet from the speaker and there is a stutter every few minutes. I'm at home, not a lot of network traffic. Apparently not a problem with others judging by the lack of comments. Thanks again.

If you have any xmas lights or similar (we have decorative LEDs) close to your speakers or between your phone and the speakers these can have an affect. I had to move my WiFi hub last Christmas as the Xmas tree was causing havoc!

dmb219 said:
I've had some stutter with music playback through my bluetooth speakers.
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I have the same issue. Rare but it does exist. This phone or the O/S is noted for B/T issues.
I have SkullCandy headphones and a 2015 Huyndai Veloster Turbo and it happens on both.

dmb219 said:
I've had some stutter with music playback through my bluetooth speakers.
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Listening to music on BT headphones.
I've got a Huawei watch attached over BT. As long as I don't add a 3rd device playback is fine for me.
If I add a 3rd device, typically either a Mac or PC (e.g. Surface) then every 30 seconds or so there will be a stutter. Even though those devices aren't sending audio, there is enough chatter to cause an issue.

Yep - BT audio skips with my BT headset and 3 different BT speakers. All of these BT devices worked perfectly with previous phones, and I listen to music quite a bit, so it's truly a accurate comparison.
I have contacted Google and they have only suggested the most obvious things - none of which had any affect. Tossing cache, tossing all pairing and re-pairing. Latest was a Factory Data Reset and I just don't have the time for that now. Other Pixel owners report that same BT issues - some with pairing (which I don't have) and skipping/dropping signal.

I've found that 2 of the 3 speakers I have stutter, the ue seems to be OK. My son's Pixel had the same issue so it's not a bad phone. I guess I need to decide if I'm going to put up with it or not.

A cheap chromecast audio would fix this for you

I've noticed similar issue. Bluetooth stuttering. S7 never did it. Pixel xl does. Reboot phone fixes it for a while.
Might be Spotify memory leak. Not tested if Google Play also does it but will test that.

Same issue here with the bluetooth in my car

I have noticed the same problem a couple times, I cannot pin it down. I though it was the speaker, which is a fairly cheap one. I will test it more and see if I can find a pattern?

I just think BT for Android needs to be worked on. Same behavior on Nexus devices.

As someone pointed out a while ago, turning off wifi seems to stop the stutter. That causes you to keep an eye on your data use though. Hoping for a fix.

I will try that but I stream music a lot, that would seem to run up a lot of data.
dmb219 said:
As someone pointed out a while ago, turning off wifi seems to stop the stutter. That causes you to keep an eye on your data use though. Hoping for a fix.
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Okmed said:
I will try that but I stream music a lot, that would seem to run up a lot of data.
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Yea, that's not a very good solution.

My old headphones were BT4.0. the new ones I just got are 4.1. so far my newer ones dont stutter when I cover the glass. I still get some stutter here and there but i think that's just interference.

I have not experienced any issues with stutter or connectivity when streaming to my Lexus GS and paired to my LG watch - while using GPS/Navigation/Waze. I came from the HTC 10 which had MAJOR issues with this combination.
-Pixel XL (NDE63V)
edit: spelling

Bluetooth audio stutter/skipping

This is incredibly frustrating. I had none of these issues with bluetooth on my S8+ whatsoever.
So one annoying thing that stood out was the bluetooth on this device. It keeps skipping and stuttering tracks whenever I play it on my Bose QuietComfort 35. It's normal on all my other wired cans but I usually use the QC35 alongside my phone during commutes.
Just to clarify, I'll list down all the "fixes" that I've tried. Obviously NONE of them fixed, or even alleviated the problem.
Cleared cache (this one just doesn't make sense imo)
Removed battery optimization on my music apps
Turned off WiFi & Bluetooth scanning
Switch Bluetooth audio codecs
Updated to 4.7.6
and PLEASE... if you DON'T have this problem, do NOT post how you DON'T HAVE THIS PROBLEM here, I'm looking for fixes, not jokes. Thank you.

I also have a QC35 and I don't have any issue but I post anyway
Joking aside I'm using 4.7.6 and my QC35's firmware is 1.3.4 and using the HBC codec.
What's your bose firmware ?
What do you use as a music player ? (I'm using the default Google Play music)
And what do you mean my "It's normal on all my other wired cans" ? Why would wired headphones have stutters ?

raptor2003 said:
I also have a QC35 and I don't have any issue but I post anyway
Joking aside I'm using 4.7.6 and my QC35's firmware is 1.3.4 and using the HBC codec.
What's your bose firmware ?
What do you use as a music player ? (I'm using the default Google Play music)
And what do you mean my "It's normal on all my other wired cans" ? Why would wired headphones have stutters ?
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Everything's the same as you except I use PowerAmp as my music player and SoundCloud for streaming (both stutters/skips as well). I stated that I didn't have this problem on my wired headphones just to clarify.
I notice the problem most when I'm commuting and I have mobile data turned on. It went even more haywire when I downloaded something on Google Drive. Hopefully it gets addressed with Android Oreo and the official Bluetooth audio codecs being implemented.

Oh bad me I read the you said it was normal to have stutters while being red... Night too short.
I'll trying PowerAmp to see how it goes.

raptor2003 said:
Oh bad me I read the you said it was normal to have stutters while being red... Night too short.
I'll trying PowerAmp to see how it goes.
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I think it has something to do more with the connections. It goes even bonkers when I'm moving around rather than laying in one place.

EpsilonT51b said:
This is incredibly frustrating. I had none of these issues with bluetooth on my S8+ whatsoever.
So one annoying thing that stood out was the bluetooth on this device. It keeps skipping and stuttering tracks whenever I play it on my Bose QuietComfort 35. It's normal on all my other wired cans but I usually use the QC35 alongside my phone during commutes.
Just to clarify, I'll list down all the "fixes" that I've tried. Obviously NONE of them fixed, or even alleviated the problem.
Cleared cache (this one just doesn't make sense imo)
Removed battery optimization on my music apps
Turned off WiFi & Bluetooth scanning
Switch Bluetooth audio codecs
Updated to 4.7.6
and PLEASE... if you DON'T have this problem, do NOT post how you DON'T HAVE THIS PROBLEM here, I'm looking for fixes, not jokes. Thank you.
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Click to collapse
I think I saw somewhere it's an issue with aptx HD, try to force Bluetooth codec in advanced settings to aptx or sbc.

vkass said:
I think I saw somewhere it's an issue with aptx HD, try to force Bluetooth codec in advanced settings to aptx or sbc.
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I just said that switching Bluetooth codecs didn't work.

I'm having Bluetooth quality issues as well, particularly crackling and skipping. I noticed that if I download a file while streaming the quality will drop dramatically and the audio stream will crackle like crazy. I have tried all three codecs in nougat to no avail.
Should I upgrade to Oreo to get this sorted? Do custom kernels cause issues with the quality?
Thanks.
OnePlus 5t, theOne 7.1.1 (stock basically), viper4arise and Dolby

Update: when into EX Kernel Manager (specifically under the misc I/O settings), and change the I/O from ZEN to FIOPS. Not once has the music stuttered since, though I have only tested on SBC. If I get more results I'll bring them in.
Please note - I am on blu_spark, and I honestly do think it may have been the cause of the bluetooth skips/scratchiness. I turned off Dolby Atmos and Viper just to be sure.

Latest Oreo Beta build. Stream bluetooth, Pandora, iHeart and talk on the hands free no problems here. Lexus CT200h vehicle.
Would really check your cars manufacturer website. Most have a section where you can download latest firmware to a USB and flash your car to ensure you have the latest bluetooth firmware.
Working flawlessly on my car.

Anyone have any experience with the Oreo update?
Since updating to 4.7.6, I've experienced the following issues:
despite being connected to a bluetooth device, sound still comes out of phone speakers
static/distortion for a few minutes when initially connected to my car (2017 Chevy SS)
Upon connecting to car bluetooth, randomly the phone will call my phone number
I can usually fix these issues by either going into airplane mode for a minute or two or rebooting. Sometimes, I have to do this multiple times.
I've cleared cache but made no difference and I don't want to have to factory reset after every single update. Is it possible to flash factory images without nuking your data? You can do this with Google's Nexus/Pixel factory images.

I've got a different problem with 8.1 and BT audio. After upgrading to android 8.1, suddenly my car audio system doesn't receive songs data (artist, song, album). It's just display "no title".
Does anyone encountered similar issue?

raven6679 said:
I've got a different problem with 8.1 and BT audio. After upgrading to android 8.1, suddenly my car audio system doesn't receive songs data (artist, song, album). It's just display "no title".
Does anyone encountered similar issue?
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Ugh, exact same issue. I don't suppose you're using a car with a UConnect system in it? Dodge, Jeep? All those crappy brands?
I am able to make phone calls just fine but I can't stream audio to save my f**king life. This happened right after the upgrade to 8.1 and latest update did nothing to fix this nor did it mention the issue. Has Oneplus even acknowledged the issue?

Im actually having the same exact issue, with Uconnect on a 2017 Chrysler 300s. Bluetooth skipping and sounds like crap. Have tried pretty much everything so far and no fixes

this what happen to me ...bluetooth to speaker klipsch ... sometimes got crack sound ...i mean wtf

Has anyone been able to figure this out? I'm still experiencing issues as well. OP5T and QC35.

I've been working OP support for almost 2 months via email and the cannot figure out how to fix this for be BT CALLS sound terrible,

I'm having problems with Bluetooth in a ford fiesta 2015. The phone is on 8.1.0 stock, no root. The device itself connects to the car perfectly, but fails to download the phone book, and says I loose signal when trying to make a call. The device registers that I've asked to call a certain person but nothing else happens afterwards.
I didn't have this problem on 5.0.4