IMEI null, Service Mode Blank, Baseband Unknown - T-Mobile Samsung Galaxy S 4

Hey all!
I have a Canadian S4 (SGH-M919V) from WIND Mobile that my friend gave to me, broken.
I have already tried just about everything I can think of, and everything I read online to repair it.
It has a NULL IMEI (as verified by doing *#06#), and when I enter the Service Mode menu via *#0011#, the menu screen comes up but is just black and blank. The Baseband version displays as "Unknown".
I have tried flashing a few different stock roms (via Odin) for that particular phone, and have even tried AOSP roms (via TWRP), to no avail.
I have followed guides for restoring a blank IMEI, however, all the methods I tried required a working Service Mode, which I do not have.
At this point I'm thinking the problem is either hardware, or, it needs to have the IMEI reset via the JTAG, and I don't have the stuff to do that.
Any suggestions would be greatly appreciated!
Thanks in advance!

ess.boyer said:
Hey all!
I have a Canadian S4 (SGH-M919V) from WIND Mobile that my friend gave to me, broken.
I have already tried just about everything I can think of, and everything I read online to repair it.
It has a NULL IMEI (as verified by doing *#06#), and when I enter the Service Mode menu via *#0011#, the menu screen comes up but is just black and blank. The Baseband version displays as "Unknown".
I have tried flashing a few different stock roms (via Odin) for that particular phone, and have even tried AOSP roms (via TWRP), to no avail.
I have followed guides for restoring a blank IMEI, however, all the methods I tried required a working Service Mode, which I do not have.
At this point I'm thinking the problem is either hardware, or, it needs to have the IMEI reset via the JTAG, and I don't have the stuff to do that.
Any suggestions would be greatly appreciated!
Thanks in advance!
Click to expand...
Click to collapse
Unfortunately you are going to have to get your information on fixing this elsewhere.
Discussion about changing the IMEI (even from 0 to a working value) are forbidden on XDA as making changes to an IMEI is illegal in most places in the world. And people use that info to make it easier to steal phones, so we don't discuss it here.
The only thing that I can advise you on is to restore the EFS backup, which includes that devices original IMEI, if one was made and saved to the device. If not, that's no help at all.
I can say that you're on the right track though as far as fixing it. But you need to find your answers somewhere else.

Skipjacks said:
Unfortunately you are going to have to get your information on fixing this elsewhere.
Discussion about changing the IMEI (even from 0 to a working value) are forbidden on XDA as making changes to an IMEI is illegal in most places in the world. And people use that info to make it easier to steal phones, so we don't discuss it here.
The only thing that I can advise you on is to restore the EFS backup, which includes that devices original IMEI, if one was made and saved to the device. If not, that's no help at all.
I can say that you're on the right track though as far as fixing it. But you need to find your answers somewhere else.
Click to expand...
Click to collapse
Thanks for the reply. I realize the issues surrounding changing the IMEI, so I wasn't looking for help with that necessarily (though I would be open to doing so as the phone does have it's own perfectly legal and valid IMEI which I would be using).
I was hoping that perhaps all that was wrong was a corrupt modem, or something along those lines. I have tried to do an EFS restore, but to no avail. Some guides suggest doing a backup of the presumably corrupt EFS and then restoring it, but that didn't help either.
I am probably just going to have to chalk this up to "unfixable", as it most likely is indeed hardware damage.
So unless anyone else has any ideas...

ess.boyer said:
Thanks for the reply. I realize the issues surrounding changing the IMEI, so I wasn't looking for help with that necessarily (though I would be open to doing so as the phone does have it's own perfectly legal and valid IMEI which I would be using).
I was hoping that perhaps all that was wrong was a corrupt modem, or something along those lines. I have tried to do an EFS restore, but to no avail. Some guides suggest doing a backup of the presumably corrupt EFS and then restoring it, but that didn't help either.
I am probably just going to have to chalk this up to "unfixable", as it most likely is indeed hardware damage.
So unless anyone else has any ideas...
Click to expand...
Click to collapse
If you have the valid IMEI that is confirmed good it is fixable. But it just can't be discussed here. I wouldn't throw the phone out. (If nothing else it's a GREAT tiny tablet for wifi use.)
Google will help you out.

Skipjacks said:
If you have the valid IMEI that is confirmed good it is fixable. But it just can't be discussed here. I wouldn't throw the phone out. (If nothing else it's a GREAT tiny tablet for wifi use.)
Google will help you out.
Click to expand...
Click to collapse
Thanks again. I have an authorized Samsung repair place in town, so I will bring it by there first and see if they can handle it. If not, I'll ask my old buddy Google where to take it from there.

Related

{Q} IMEI Fix Method - IMEI Restore however no ATT 4G

I am really hoping that someone can help me. I lost my IMEI on my ATT GSIII. I used the IMEI restore methods supplied by Geek & Peoplesarmy to help correct the problem. My phone was already corrupt before I found their repair methods, so I didnt back anything up. I started off with the "IMEI Injection" process. I was able to inject the IMEI back into the phone succesfully, however I am still stuck on 2G/ Edge. I did as much troubleshooting as I could before posting this question. So far I have flashed stock ATT ROM, Wiped & Factory Reset, pulled battery & SIM card, etc. DOn't know what else to do.
Im hoping that somone with more experience can help me. I can not post directly to the IMEI Fix Tool Forum at this time, so hopefully I can get some help here.
Thank you very much in advance!!!
Too bad nobody knows cause I have the same issue!!!
You need to download the App in post #3. This will let you connect to data fully. The IMEI injection only does what it says. You'll need to use this tool to restore full data. I have used to fully restore everything.
Looking for answer.
I have the same exact problem with my Galaxy S3. I came across this forum and was excited too actually got excited! Except when you click on the link in Bam1789 replay it leads too a dead forum. Do one of you have the correct link?
pilotstiles said:
I have the same exact problem with my Galaxy S3. I came across this forum and was excited too actually got excited! Except when you click on the link in Bam1789 replay it leads too a dead forum. Do one of you have the correct link?
Click to expand...
Click to collapse
No,
but you can try what is suggested in this post by umar4u.
http://forum.xda-developers.com/showthread.php?p=44619879
Sent from my SAMSUNG-SGH-I747 using xda premium

IMEI and Internal storage problem

I did the stupid mistake of flashing to a custom rom without backing up. Nowhere in custom rom instructions says to backup your /efs folder.
Now in "About device" Baseband version is "Unknown" IMEI is "Unknown". I've searched everywhere for a fix and nothing. I tried the following:
Flash stock rom
Format /data and /cache
On keypad, dial *#7284# ....But i dont get the "Qualcomm USB settings" option so i cant try IMEI repair tools
I tried flashing different kernels and different custom roms
Apart from the IMEI problem, the Device cant access the 16GB internal memory. The stock rom flashes with no error, but when i go to
settings > storage: under "Device memory" its full with only 182MB used by some apps. I thought the memory could be bad, but after flashing
Perseus kernel and swapping external sd card for internal memory I can use the 16GB as external memory. I cant find a fix for that either.
INTERNAL MEMORY UPDATE: it seems that internal memory is mounting read only. Still trying to find a fix
Im currently on "T889UVALK8_T889TMBALK8_TMB" rom with Perseus kernel and using "11extsd2internalsd_gs3_fat32" to swap internal to external memory.
Side note: I bought the phone from a friend 2 days ago. Its the Tmobile version and I used cellunlocker to unlock to use it with AT&T. That worked, until I started messing with ROMS. No warranty available. I am desperately looking on how to fix this since i have no spare phone. Any help is highly appreciated and thank you for your time
Eri version: Unknown???
I am having a similiar issue on t889 7105. ERI version "not available". Everything else is okay. Searched everywhere . . .not addressed. Which is strange.
this sucks
gregniel said:
I am having a similiar issue on t889 7105. ERI version "not available". Everything else is okay. Searched everywhere . . .not addressed. Which is strange.
Click to expand...
Click to collapse
I cant believe this issue hasn't been addressed
Unfortunately sir their just isnt much that can be done for you. If you read about imei loss without a backup its just about incurable. Sorry.
And the remedy for imei restoration without a backup is hit and miss at best as to whether or not it actually will restore your number. Your best bet is to use the search function and try and experiment with different ways of fixing it. Its not like there is much more damage that can be done anyways. You already screwed the pooch and basically have a functional brick.
No one is going to post a step by step guide for you though if thats what youre waiting on. This is a complicated fix and most members wont devote the time to walking you through it
And to the member that said he searched and found no Information. Well thats just not true. Ive read tons of threads and posts about it and know about SEVERAL backup and restore methods.
crap
janjannsen99 said:
Unfortunately sir their just isnt much that can be done for you. If you read about imei loss without a backup its just about incurable. Sorry.
And the remedy for imei restoration without a backup is hit and miss at best as to whether or not it actually will restore your number. Your best bet is to use the search function and try and experiment with different ways of fixing it. Its not like there is much more damage that can be done anyways. You already screwed the pooch and basically have a functional brick.
No one is going to post a step by step guide for you though if thats what youre waiting on. This is a complicated fix and most members wont devote the time to walking you through it
And to the member that said he searched and found no Information. Well thats just not true. Ive read tons of threads and posts about it and know about SEVERAL backup and restore methods.
Click to expand...
Click to collapse
Thank you for confirming my fear, I was on denial. Im getting a new one on friday. How much do you think I can sell this one for, obviously as a tablet?
Developers need to take more responsibility around here with their threads. A simple "I'm not at fault" is sub par in my opinion. Users popping up with IMEI issues are becoming more a common thing. Didn't somebody make an app to back up your efs partition? Why is there not a link to said app in every ROM and kernel thread? This stuff blows my mind.
As there is a rampant influx of "noobs" watching YouTube videos about rooting their devices (most of which for the first time) with links to ROM threads, their needs to be an influx of responsibility taken by those who cook ROMs and feed them to the general public. The issues with the IMEIs being lost is not a small one. Your device is pretty much done for without a backup. Keep reading, keep trying, but since you had no idea that losing the ability to use your device's radios was even a possibility, not your fault.
Good luck. And sorry. You should have seen a link at the very top of the thread you downloaded your ROM from ... and this whole thing would have been avoided. Here is the link, which is always shared too late and after the fact. App is called andromizer forum.xda-developers.com/showthread.php?t=2080009
This kind of thing shouldn't still be happening.
http://forum.xda-developers.com/showthread.php?t=2080009
[DEV][APP][Andromizer] Android Customizing Tools (Note2 Specific Features Added)
Here's a link to one I used to backup mine. You have to pay to unlock the backup feature. It gives you way more piece of mind flashing
saseekutz said:
http://forum.xda-developers.com/showthread.php?t=2080009
[DEV][APP][Andromizer] Android Customizing Tools (Note2 Specific Features Added)
Here's a link to one I used to backup mine. You have to pay to unlock the backup feature. It gives you way more piece of mind flashing
Click to expand...
Click to collapse
No you don't. The version I got here on xda, also same exact link I posted right before you -_- , allowed me to back up my efs partition with no issues
adam2508 said:
Thank you for confirming my fear, I was on denial. Im getting a new one on friday. How much do you think I can sell this one for, obviously as a tablet?
Click to expand...
Click to collapse
Well all is not lost. There have been reports of people restoring imei successfully.
Try and app called andromizer. If I remember right it had an efs backup and restore. Its an app
Second. Go to the tmobile galaxy s3 forum and find their thread about lost imei numbers. Use those tools and the method to try to write back your imei number. Ill try and find it
Edit. Heres the link. Try using those tools and those methods. THAT is the only method I have heard about to work AT ALL. So try it out
http://forum.xda-developers.com/showthread.php?t=1801997
cobraboy85 said:
No you don't. The version I got here on xda, also same exact link I posted right before you -_- , allowed me to back up my efs partition with no issues
Click to expand...
Click to collapse
Damn.. Lol I was told wrong, my bad on the repost dude
Agreed
cobraboy85 said:
Developers need to take more responsibility around here with their threads. A simple "I'm not at fault" is sub par in my opinion. Users popping up with IMEI issues are becoming more a common thing. Didn't somebody make an app to back up your efs partition? Why is there not a link to said app in every ROM and kernel thread? This stuff blows my mind.
As there is a rampant influx of "noobs" watching YouTube videos about rooting their devices (most of which for the first time) with links to ROM threads, their needs to be an influx of responsibility taken by those who cook ROMs and feed them to the general public. The issues with the IMEIs being lost is not a small one. Your device is pretty much done for without a backup. Keep reading, keep trying, but since you had no idea that losing the ability to use your device's radios was even a possibility, not your fault.
Good luck. And sorry. You should have seen a link at the very top of the thread you downloaded your ROM from ... and this whole thing would have been avoided. Here is the link, which is always shared too late and after the fact. App is called andromizer forum.xda-developers.com/showthread.php?t=2080009
This kind of thing shouldn't still be happening.
Click to expand...
Click to collapse
What would happen if i copied the /efs directory from the new one to this one?
Start a thread titled
Who has restored imei successfully
janjannsen99 said:
Start a thread titled
Who has restored imei successfully
Click to expand...
Click to collapse
The issue being you can't restore it without a backup.
---------- Post added at 01:57 PM ---------- Previous post was at 01:56 PM ----------
adam2508 said:
What would happen if i copied the /efs directory from the new one to this one?
Click to expand...
Click to collapse
Never done it. If you have a new one, just make a backup of the new one and don't mess with it. Now you know to make a backup
Curious
I would like to prevent myself from making this mistake in the future. Are you talking about the same type of back up you would do in TWRP or CWM? Like a nandroid? I've never heard about the backup your talking about, but I have been seeing a lot of people talking about losing their IMEI number and it sounds like really bad news.
Ill give it a try
janjannsen99 said:
Well all is not lost. There have been reports of people restoring imei successfully.
Try and app called andromizer. If I remember right it had an efs backup and restore. Its an app
Second. Go to the tmobile galaxy s3 forum and find their thread about lost imei numbers. Use those tools and the method to try to write back your imei number. Ill try and find it
Edit. Heres the link. Try using those tools and those methods. THAT is the only method I have heard about to work AT ALL. So try it out
http://forum.xda-developers.com/showthread.php?t=1801997
Click to expand...
Click to collapse
I will try this tomorrow, i dont think that there is no fix at all. There is a fix for everything, just not yet discovered. Even though i will be getting a new phone, i still want to dedicate some time on fixing this one. If I find a fix, I might help someone else.
advice
Corrupt0387 said:
I would like to prevent myself from making this mistake in the future. Are you talking about the same type of back up you would do in TWRP or CWM? Like a nandroid? I've never heard about the backup your talking about, but I have been seeing a lot of people talking about losing their IMEI number and it sounds like really bad news.
Click to expand...
Click to collapse
dude, make sure you have a back up of everything. Especially of the /efs directory. I read a few posts about people having this problem even after restoring back from CWM. I will get into conclusions that CWM does not back up the /efs directory. Anyone wants to correct me or add to this?
A little clarification
adam2508 said:
dude, make sure you have a back up of everything. Especially of the /efs directory. I read a few posts about people having this problem even after restoring back from CWM. I will get into conclusions that CWM does not back up the /efs directory. Anyone wants to correct me or add to this?
Click to expand...
Click to collapse
Any chance you could tell me where to find this? If ever lost and you have the back up, how would you restore it?
I'll be really honest
Corrupt0387 said:
Any chance you could tell me where to find this? If ever lost and you have the back up, how would you restore it?
Click to expand...
Click to collapse
After what happened to me I haven't messed with other roms. Andromizer can be found here http://forum.xda-developers.com/showthread.php?t=2080009 to make a backup of your /efs. I have also used Nandroid, which you can just download from the "play store". Nandroid apparently does make a backup of everything including /efs and bootloader. As to how to restore from those backups I would like to never find out if it actually works. I have flashed the perseus kernel with clockworkmod recovery and also rooted which allows me to overclock to 1800MHz and im very happy with it. I dont have the urge to flash any roms that "promise" any speed improvements. I have also got rid of the bloatware with titanium backup pro. And of course i made backup with it too just in case i removed something i did not suppose to. All backups are in my external SD card and on dropbox. Call me paranoid but after what ive gone through i call it being safe.
adam2508 said:
I did the stupid mistake of flashing to a custom rom without backing up. Nowhere in custom rom instructions says to backup your /efs folder.
Now in "About device" Baseband version is "Unknown" IMEI is "Unknown". I've searched everywhere for a fix and nothing. I tried the following:
Flash stock rom
Format /data and /cache
On keypad, dial *#7284# ....But i dont get the "Qualcomm USB settings" option so i cant try IMEI repair tools
I tried flashing different kernels and different custom roms
Apart from the IMEI problem, the Device cant access the 16GB internal memory. The stock rom flashes with no error, but when i go to
settings > storage: under "Device memory" its full with only 182MB used by some apps. I thought the memory could be bad, but after flashing
Perseus kernel and swapping external sd card for internal memory I can use the 16GB as external memory. I cant find a fix for that either.
INTERNAL MEMORY UPDATE: it seems that internal memory is mounting read only. Still trying to find a fix
Im currently on "T889UVALK8_T889TMBALK8_TMB" rom with Perseus kernel and using "11extsd2internalsd_gs3_fat32" to swap internal to external memory.
Side note: I bought the phone from a friend 2 days ago. Its the Tmobile version and I used cellunlocker to unlock to use it with AT&T. That worked, until I started messing with ROMS. No warranty available. I am desperately looking on how to fix this since i have no spare phone. Any help is highly appreciated and thank you for your time
Click to expand...
Click to collapse
It sounds like you did a NAND erase all in Odin. Flash back to stock, use triangle away, call samsung to fix it. I had the same issue and Samsung fixed it for free.
Free?
KillaHurtz said:
It sounds like you did a NAND erase all in Odin. Flash back to stock, use triangle away, call samsung to fix it. I had the same issue and Samsung fixed it for free.
Click to expand...
Click to collapse
Even without insurance? And what am I going to tell them?

Restore advice sought re MOBO replacement

Hi Guys,
Some time ago my SGH-i927 turned off and refused to come back on, it was sent to a couple of repair specialists who confirmed it was dead; an ex SGH-i927; it was no more, it had shuffled off it's mortal coil......e.t.c.
....now I have splashed out on a 'for spares showing extreme wear' handset from a well know auction site, supposedly it switches on but because of a broken screen is otherwise unusable. My hope is to swap the innards of the spares into my old phone which has a decent screen in a desperate attempt to achieve a single working handset.
I have backups both NANDROID and EFS from my old phone before it passed away. I've searched on restoring the NANDROID and this would seem to be a workable proposition, however, I have found little on restoring EFS to a 'repaired' phone. There were hints that this might over write the IMEI of the donor with the IMEI of my old phone. The legalities of this would appear to be somewhat dubious. As I presumably own the rights to both IMEI's and there will still only be one phone with it, what are your thoughts ?
My old phone was network unlocked using an unlocking code based on it's IMEI - which of the 'Backups' contains this setting (I'm guessing EFS) ?,
If I just restore the NANDROID would the unlocked status be preserved or would I need the EFS too?
What other issues might I encounter if I try to restore the EFS ?
Your help with these questions would be gratefully received.
requiem_mortis said:
Hi Guys,
Some time ago my SGH-i927 turned off and refused to come back on, it was sent to a couple of repair specialists who confirmed it was dead; an ex SGH-i927; it was no more, it had shuffled off it's mortal coil......e.t.c.
....now I have splashed out on a 'for spares showing extreme wear' handset from a well know auction site, supposedly it switches on but because of a broken screen is otherwise unusable. My hope is to swap the innards of the spares into my old phone which has a decent screen in a desperate attempt to achieve a single working handset.
I have backups both NANDROID and EFS from my old phone before it passed away. I've searched on restoring the NANDROID and this would seem to be a workable proposition, however, I have found little on restoring EFS to a 'repaired' phone. There were hints that this might over write the IMEI of the donor with the IMEI of my old phone. The legalities of this would appear to be somewhat dubious. As I presumably own the rights to both IMEI's and there will still only be one phone with it, what are your thoughts ?
My old phone was network unlocked using an unlocking code based on it's IMEI - which of the 'Backups' contains this setting (I'm guessing EFS) ?,
If I just restore the NANDROID would the unlocked status be preserved or would I need the EFS too?
What other issues might I encounter if I try to restore the EFS ?
Your help with these questions would be gratefully received.
Click to expand...
Click to collapse
AS i know it would preserv. if not, you wil lbe able to use old unlock code with old imei.
Be sure to backup OLD and NEW efs.
Laws here perevent to mess with radio things, and that means you are forbidden to change your imei.
Manipulating the efs may brick your phone. I would start backup efs, and restore old one, and see what happens.
bubor thankyou for your response, may I ask for clarification
Laws here perevent to mess with radio things, and that means you are forbidden to change your imei.
Click to expand...
Click to collapse
Would restoring my Old 'EFS' to the transplanted / replacement motherboard constitute 'messing with radio things' ?
I ask so as to avoid breaking the law ...UK LAW
Please PM me if you do not wish to publish an answer
Further research would indicate that the WiFi MAC address may also be stored in the EFS folder, if I overwrite the EFS of the donor MOBO with my backup file would the WiFi still work ?
Can anyone confirm if the WiFi component would still work with a transplanted EFS ?
All thoughts gratefully received.

Possibly EFS corrupted? Please help!

Commented on a few lost IMEI related threads but most of them seem to be unattended. So thought of trying my luck in a new thread :good:
IMEI and Samsung serial number on my unlocked note2 i317 dont match with back panel and so unable to connect to any network(phone's history is unknown so cant do much apart from fixing the phone). Phone's still in original firmware(refer attached snapshot for complete details). Tried to load original stock ROM from ODIN(KIES_HOME_I317UCALJ2_I317ATTALJ2.tar.md5 ) but still EFS remains the same. I could locate the serial_no file(which contains new Serial number) from root explorer but unable to find nv_data files in IMEI folder(IMEI folder only contains mps_code.dat file.
Questions:
- Does this indicate an incorrect ROM flash that might have corrupted EFS?
- Are nv_data bin and bak files visible from root explorer(rooted, of course)?
- Original stock ROM was loaded from a single tar.md5 file(838mb) through ODIN. Though ODIN confirmed it as ''PASS" at the end, all the data on the phone remained intact and the process consumed around 8-10 minutes. Is this acceptable?
Looking forward to quick and promising responses.
TIA,
Chaitanya.
Folks, can someone kindly respond!
I trying to reach couple of members who dealt with similar issues but havent heard back.
Not possible to do it legally.
stevenlong said:
Not possible to do it legally.
Click to expand...
Click to collapse
Im aware about that. I'm mainly trying to figure out the root cause. I'm not quite sure whether the issue is because of a wrong custom ROM or anything else, and hence require some guidance.Can you answer my questions please?
On a lighter note, changing IMEI is illegal but I guess retrieving is not :silly:
I've flashed many different ROMs on various phones and I've never had problems with the IMEI number changing.
Don't know about nv_data phone is still searched my Note II.
Don't know about the results of ODIN flash (sorry).
chaitanyapatwari said:
. . . changing IMEI is illegal but I guess retrieving is not :silly:
Click to expand...
Click to collapse
Having the software is illegal.
Guys,
Your advices are welcome but I would be glad if your responses actually address my problem rather than lecturing me on what is right or wrong. Sorry but,as a novice in troubleshooting android related problems and this being my first overseas phone, I thought senior members could share their experience in pointing to the actual problem with my phone.
In case it is the subject of this thread that is leading to this confusion, I apologize. I'm not really sure if it is an IMEI problem and that why mentioned all the details I thought are relevant to this issue. If it is still against the forum's rules to discuss my issue, please close this thread.
Changing you IMEI does not happen by accident. Flashing ROMs does not do it. Corrupting you EFS will not change you IMEI.
So from the sound of it you have a phone where someone in the past has deliberately changed the IMEI.
The IMEI that your phone currently has sound like it is not recognized by the network as being a valid IMEI.
Sorry but from you description you need to change your IMEI to a valid one.
As I have so patiently explained, you are asking people to give you advice on attempting an illegal action. That's why you aren't getting a solution. Check your xda user agreement - this discussion is breaking that.
Thanks guys.Please understand that I was not sure about the root cause. That's why posted the symptoms here and asked for confirmation. The phone physically looks so good that I couldn't believe that it was used before and got its IMEI and serial number tampered. Since I read some threads with users explaining IMEI related losses, I thought of sharing my issue as well. It was also getting tough to receiving help from India and xda is the best forum I heard about.
Appreciate your feedback. Please close my thread if it is strictly against your rules.
From the Moderator
The Other People who posted are correct software that's sole purpose is to modify the IMEI is not legal. So, it is not allowed in XDA to post such items....... Lic laws, etc.
It is possible to retrieve your original IMEI if you have a previous backup by restoring a nandroid (if you kept one) other than that, not sure how to do it.
That said
This is now .........CLOSED...........

After plugging in a fan IMEI is now 0 (D855) Vodafone 16GB legal

Hello everyone and welcome to my sad and sorry story :crying:
Just over 2 years ago i bought the G3 16GB from Vodafone shop in the UK and i have owned it from new and it's never missed a beat and very happy with it until i bought a £2 fan from ebay (112244885955) and plugged it in and it has killed my phone by the look of it.
I plugged the phone into the bottom and screen flashed on once or twice and then shut off and fan worked fine, i just presumed the fan need alot of power and shut down the phone to power the fan, anyway unplugged the fan and power the phone back up and all seemed fine apart from now cell coverage, so i took out my normal sim (Three) and put in 2 others one was O2 and the other was Asda and O2 failed but Asda worked some of the time, so i was lost at this stage what was going on so done some digging in the phone and found out the IMEI number is coming up as 0 (Zero) and something called the IMEI SV was coming up as 81, and i'm lost on what the SV bit means and also how can i restore my normal IMEI number?
I have tried to do a software update to the phone as per normal but all it say is "Your phone is not registered" yet i still make calls when using the Asda sim, yet when i plug my normal Three sim in it will not even pick up a signal let alone make a call, however when i place that Three sim in my other Moto G 3rd Gen it works fine.
I presume my first step is to get the IMEI back up and running, i still have the sticker on the back of the phone which details the original IMEI number, but i have no idea what softeare is needed or the method involved.
I'm NOT and expert but have taken the Mrs Amazon Fire tablet and put a custom ROM on it so i'm not a total newbie, if anyone could help me i'd be in your debt that is for sure.
All1
When this happened to me, I got lucky and had a backup from flashing a custom ROM; if you don't have one, you'll either have to buy a new motherboard or a new phone unfortunately.
Allonewordinuk said:
Hello everyone and welcome to my sad and sorry story... and also how can i restore my normal IMEI number?
All1
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Click to collapse
No offense to the other poster, but you don't need a new mother board or phone. There are ways - which are not allowed to be discussed on XDA - to re-write your IMEI # if you have to. Google "QPST IMEI rewrite tool" and a lot comes up
In your situation though, I would TOT back to stock first and see what happens from there. Although you're reading a zero IMEI, it doesn't necessarily mean the # is actually erased, it may just be a corrupt partition and your phone can't "find" it or something like that. TOT will wipe and rewrite any corrupted partitions you may have and get you back to factory/out of the box. If you did have a bad partition or some other software glitch that was causing the zero IMEI - TOT will fix it. If you're not familiar with how to TOT back to stock firmware, just look around XDA and you can figure out what files you need and what to do for your specific variant.
But if you TOT back to stock and still have no IMEI: then it is time to read, read, read and(once you feel comfortable) give a manual IMEI rewrite with a QPST tool a try. I have never had to do it myself, so I can offer no help on that.
Good luck :good:
djzic said:
When this happened to me, I got lucky and had a backup from flashing a custom ROM; if you don't have one, you'll either have to buy a new motherboard or a new phone unfortunately.
Click to expand...
Click to collapse
Thanks for the post but i know that's not true as i have read on here about the G2 being done and the G3 will follow, I have not done that yet as a full factory reset is my last option which i will do on Wed or thursday.
startswithPendswithOOH said:
No offense to the other poster, but you don't need a new mother board or phone. There are ways - which are not allowed to be discussed on XDA - to re-write your IMEI # if you have to. Google "QPST IMEI rewrite tool" and a lot comes up
In your situation though, I would TOT back to stock first and see what happens from there. Although you're reading a zero IMEI, it doesn't necessarily mean the # is actually erased, it may just be a corrupt partition and your phone can't "find" it or something like that. TOT will wipe and rewrite any corrupted partitions you may have and get you back to factory/out of the box. If you did have a bad partition or some other software glitch that was causing the zero IMEI - TOT will fix it. If you're not familiar with how to TOT back to stock firmware, just look around XDA and you can figure out what files you need and what to do for your specific variant.
But if you TOT back to stock and still have no IMEI: then it is time to read, read, read and(once you feel comfortable) give a manual IMEI rewrite with a QPST tool a try. I have never had to do it myself, so I can offer no help on that.
Good luck :good:
Click to expand...
Click to collapse
Thanks for your reply startswithPendswithOOH, i do understand were limited on what we can discusss here, i'll head over to google and see what gives, i will come back and post when i have some info, one small point can you tell me what TOT stands for, sorry
All1
Just to update:
Done a full factory reset on the phone and nothing still coming up with Zero IMEI number, used reset mode in the os and from cold boot still nothing so going to have to bite the bullet and go for the nuclear option and try to change the IMEI myself
All1
I think i have a brick
Seems i have to get root to change my IMEI but i can't get root anymore, have tried iroot, this one click option and even tried purple drake which is funny as i was able to use purple drake 2 years ago to gain root now i can't, I'm lost
I don't know if the G3 can do it but when i put a custom ROM on my amazon tablet there was some kind of adb menu where you could sideload stuff, but can't seem to find anything on that, anyone got a gun
Anyone have any suggestions?
All1

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