Google Now Voice Commands shows "Offline" - Moto 360

Anyone else have this problem?
Basically when using Google Now Voice Commands it keeps searching and then says "Offline".
I find this strange because it is still connected to my phone and I still receive notifications such as text messages.
Anyone know what the cause of this issue is?
Thanks!

mr3army said:
Does your phone have a wifi/data connection?
Click to expand...
Click to collapse
Yup. I'm using a Oneplus One (International Model).

make sure google "now" is installed and enabled
EDIT: installed on your phone* I know I had it turned off because it was annoying lol

v3ngence said:
make sure google "now" is installed and enabled
EDIT: installed on your phone* I know I had it turned off because it was annoying lol
Click to expand...
Click to collapse
I think I found my problem. My Google Now voice commands on my phone sometimes hangs. It just stays on "Recognizing". Anyone know how to fix this?

footsouljah said:
I think I found my problem. My Google Now voice commands on my phone sometimes hangs. It just stays on "Recognizing". Anyone know how to fix this?
Click to expand...
Click to collapse
My solution was to kill the process by doing to Recent Apps screen and swiping it away. I then tried "OK Google" again on the phone to see if it works. Generally, it comes back working and then the Moto 360 responds to my voice query.
Dennis

I believe I figured this out. In Google now settings there is a allow search from lock screen option. This seems to be the hangup when the watch is on and phone is off

i have the same problem too, please help me i'm going crazy
help me please i have the same problem, and i notice when i try to respond one message with voice, it shows "google now not available" or something like that, please help me!!

Related

"OK Google" detection from any screen kills the alarm

Just in case someone else runs into this issue.
My alarm (default app) would get snoozed immideately after going off, thus becoming useless.
I have discovered that if I disable the "OK Google" detection from any screen option, the alarm functions fine.
Hope it helps someone not to miss any important appointments.
The ok google from any screen feature also kills the video camera. You get a "can not record while on a call" warning.
GRRemlin said:
Just in case someone else runs into this issue.
My alarm (default app) would get snoozed immideately after going off, thus becoming useless.
I have discovered that if I disable the "OK Google" detection from any screen option, the alarm functions fine.
Hope it helps someone not to miss any important appointments.
Click to expand...
Click to collapse
Glad I happened to see this post ... For the past week I've been trying to figure out what was automatically dismissing my alarm ... Uninstalled and reinstalled so many apps and xposed modules and never figured it out. Thanks!
Sent from my LG-LS980 using XDA Premium 4 mobile app
iDoc21 said:
Glad I happened to see this post ... For the past week I've been trying to figure out what was automatically dismissing my alarm ... Uninstalled and reinstalled so many apps and xposed modules and never figured it out. Thanks!
Sent from my LG-LS980 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Gald I could help. Also, at least I know that it's not only happening on my phone.
I wonder if the bug has to be submitted to Google or LG?
GRRemlin said:
Gald I could help. Also, at least I know that it's not only happening on my phone.
I wonder if the bug has to be submitted to Google or LG?
Click to expand...
Click to collapse
Running in to a similar issue. But instead of the alarm snoozing. I get a pop up message stating "Alarm/Clock has stopped working" and then a flashing notification light. The problem started just this week. I uninstalled the latest Google update and also turned off OK Google" detection from any screen, but that doesn't seem to have had any impact. Odd that I've had no problems with Google Now up until this past Tuesday.
dafever said:
Running in to a similar issue. But instead of the alarm snoozing. I get a pop up message stating "Alarm/Clock has stopped working" and then a flashing notification light. The problem started just this week. I uninstalled the latest Google update and also turned off OK Google" detection from any screen, but that doesn't seem to have had any impact. Odd that I've had no problems with Google Now up until this past Tuesday.
Click to expand...
Click to collapse
I was unable to replicate your issue. I only get the "Snoozed" notification.
However, I moved to Timely alarm app since and it works just fine.
Thank you for the response. I was hoping I'd be able to figure out what's the issue is and continue to use the stock app. But looks like I'll have look into a third-party app.
Thanks again.
dafever said:
Thank you for the response. I was hoping I'd be able to figure out what's the issue is and continue to use the stock app. But looks like I'll have look into a third-party app.
Thanks again.
Click to expand...
Click to collapse
The recent Google Search update seems to have fixed my issue.

"Okay Google" only works after I tap the screen

For about a week after I got the watch, there were no issues with the voice commands but now whenever I try to use the "Okay Google" command when the screen is off it won't recognize it. I have to tap the screen to turn it on, then try the command once or twice before it picks it up. I have tried a factory reset on the watch and rebooting it but nothing seems to work. Has anyone else experienced this issue?
Same for me
Try this ,go to your phone,disconnect Google now and then reconnect it again an program the voice command
YOYO41 said:
Try this ,go to your phone,disconnect Google now and then reconnect it again an program the voice command
Click to expand...
Click to collapse
How exactly do I disconnect Google Now? I've looked through all the settings in both the Google Search app and the Android Wear app but I couldn't find anything
Open Google now ,the part where you see the cards,go to settings, and you will see at the top how to disable Google now,in lollipop is that way
YOYO41 said:
Open Google now ,the part where you see the cards,go to settings, and you will see at the top how to disable Google now,in lollipop is that way
Click to expand...
Click to collapse
I see, is there any way to accomplish this on KitKat?
kkg720 said:
For about a week after I got the watch, there were no issues with the voice commands but now whenever I try to use the "Okay Google" command when the screen is off it won't recognize it. I have to tap the screen to turn it on, then try the command once or twice before it picks it up. I have tried a factory reset on the watch and rebooting it but nothing seems to work. Has anyone else experienced this issue?
Click to expand...
Click to collapse
does the watch have an always on mic? i've never been able to get the voice response to work unless the display is active.
640k said:
does the watch have an always on mic? i've never been able to get the voice response to work unless the display is active.
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Click to collapse
I don't think it has. Honestly think its working as intended. Screen must be active before command.
Chris_c81 said:
I don't think it has. Honestly think its working as intended. Screen must be active before command.
Click to expand...
Click to collapse
agreed.
OP to answer your question for using the watch one-handed, the idea of being able to twist your wrist to activate the watch is helping your situation. for me, i know that this is not reliable, but this is how the watch/software was designed.
i'm hoping the moto 360.2 is more moto X like. always on mics and ambient display.
640k said:
agreed.
OP to answer your question for using the watch one-handed, the idea of being able to twist your wrist to activate the watch is helping your situation. for me, i know that this is not reliable, but this is how the watch/software was designed.
i'm hoping the moto 360.2 is more moto X like. always on mics and ambient display.
Click to expand...
Click to collapse
Got it, I thought it had an always on mic. Thanks for clearing that up for me!

"OK Google" not working

Having lots of difficulties with "OK Google" on this watch. Bluetooth stays connected fine and so does wifi because i'm getting all my notifications instantly and it doesnt say that im disconnected. When I say OK Google the prompt comes up to speak...but only like 4 of the 30 times I tried did it actually work and not show the cloud symbol. I restarted the watch a couple times and the same thing happens, i've also done a factory reset since purchasing the watch 4 days ago. Thoughts? Thanks.
ultimatdan said:
Having lots of difficulties with "OK Google" on this watch. Bluetooth stays connected fine and so does wifi because i'm getting all my notifications instantly and it doesnt say that im disconnected. When I say OK Google the prompt comes up to speak...but only like 4 of the 30 times I tried did it actually work and not show the cloud symbol. I restarted the watch a couple times and the same thing happens, i've also done a factory reset since purchasing the watch 4 days ago. Thoughts? Thanks.
Click to expand...
Click to collapse
I found it to be very hit or miss as well.
Sent from my Nexus 6 using Tapatalk
I've not had it work once yet. The mic works as if I manually launch it everything seems fine.
I've tried restarts, factory resets & all the above. I'm pretty close to returning in all honesty as the voice launch is a huge deal for me!
I use my Huawei Watch with a OnePlus One on stock COS12.1 and have the same problem.
A lot of times when I use the watch to say "Okay Google" it will tell me it's disconnected. The only work-around I found was to quickly wake up the phone and it would start working right away. It seems like the internet pauses if my phone has been idle too long. I receive notifications in real time so I don't know what's really causing it.
I had the same problem with the huawei and a dutch HTC one M8.
The problem was gone after changing "Google voice typing primary language" from dutch in english.
And teach Google the sound of my voice in "OK Google" detection =>> From any screen.
Try turning off the restricted data for google app and google play services under Data Usage in settings.
ultimatdan said:
Having lots of difficulties with "OK Google" on this watch
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Click to collapse
I find it very hard for it to recognise my Australian accent. However, when I put on an American accent it works 100% of the time!
Any way of fixing that?
salada2k said:
I find it very hard for it to recognise my Australian accent. However, when I put on an American accent it works 100% of the time!
Any way of fixing that?
Click to expand...
Click to collapse
Did you try going into Google Settings on your phone? There's an option to retrain the voice model in there.
ts_mpls said:
Did you try going into Google Settings on your phone? There's an option to retrain the voice model in there.
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Click to collapse
HI mate, yes I've done that countless times to no avail unfortunately. It works fine on my phone, but it's like retraining the voice model has no effect on the Huwaei Watch.
salada2k said:
HI mate, yes I've done that countless times to no avail unfortunately. It works fine on my phone, but it's like retraining the voice model has no effect on the Huwaei Watch.
Click to expand...
Click to collapse
Dang, I was wondering about that. Sorry!

Ok Google Detection not always working?

I thought I had saw a thread about this but couldn't find it when I searched.
I have noticed sometimes "Ok Google" will not work when my screen is off. Sometimes I have to turn the screen on to get it to detect but just now I tried and it wouldn't detect it even when I woke the device. It didn't detect it until I swiped into google now and looked to make sure the setting didn't get turned off or something (it didn't and all the settings were correct so I exited settings) and then after that it started working again. Anyone else notice any issues with it not always detecting you say "Ok Google". This was the first time it didn't detect it when the screen was off or when the screen was on though.
graffixnyc said:
I thought I had saw a thread about this but couldn't find it when I searched.
I have noticed sometimes "Ok Google" will not work when my screen is off. Sometimes I have to turn the screen on to get it to detect but just now I tried and it wouldn't detect it even when I woke the device. It didn't detect it until I swiped into google now and looked to make sure the setting didn't get turned off or something (it didn't and all the settings were correct so I exited settings) and then after that it started working again. Anyone else notice any issues with it not always detecting you say "Ok Google". This was the first time it didn't detect it when the screen was off or when the screen was on though.
Click to expand...
Click to collapse
I had this happen only once so far. Had to reboot device as it seemed Google was logging me out of chrome and other apps as well. I decided to wipe device and flash the factory image and it has not happened again. Yet...
I've had this happen to me as well. More than a few times. Verizon Pixel, unlocked, rooted, and running ElementalX-0.05 (Not saying any of that is causing this).
I have the same issue as well.
Had it a few times from lock screen on a stock Pixel XL.
I have had it happen quite a bit. Started a support ticket with Google .. and they blamed third party apps.. That wasn't much help, as don't we all have apps on our phone. My phone is not rooted. Not sure how to track this one down.
Same problem for me, and I have remained stock.
Good to know it's just not me. I'm completely stock as well. It seems to happen when I have let my phone sit for a while and not used it. I wonder if something is happening when the phone goes into deep sleep/doze.
Same problem here.
Sent from my Pixel XL using XDA-Developers mobile app
Yep happening to me too.
Verizon XL Elemental X P firmware for now.
It was working and it stopped at some point. Haven't tried to trouble shoot any apps yet. I'm having to wake and unlock. Trusted voice is on.
Thoughts / ideas?
Same issue here. Stock Pixel XL.
Same for me too. Stock Pixel XL
Yeah ok google doesnt always hear u. Everything stock non rooted strait from the google gods
Same here...all stock. Works great sometimes but others when the screen is off I'll go to ask it something and get no response.
Same here. Stock. Annoying AF.
Contacted Google Support. The staff told me to turn on and off Google Assistant then reboot the phone. Still no luck. The staff also mentioned that they never aware of this issue...
This issue is part of a larger issue stemming from the microphone not working. Have any of you also noticed while on a call, suddenly the person can no longer hear you but the call doesn't drop until someone hangs up. There is a large post on Google Pixel community forums about this and the microphone issues. Apparently they believe it's software related.
Hi guys. Please check your APN setting.
"OK Google" works for me after I amended my APN. Not sure why they are related but it works for me.
mdroid01 said:
Hi guys. Please check your APN setting.
"OK Google" works for me after I amended my APN. Not sure why they are related but it works for me.
Click to expand...
Click to collapse
What should the APN settings be set to?
mdroid01 said:
Hi guys. Please check your APN setting.
"OK Google" works for me after I amended my APN. Not sure why they are related but it works for me.
Click to expand...
Click to collapse
What should the APN settings be set to?
xSpaceGhost said:
What should the APN settings be set to?
What should the APN settings be set to?
Click to expand...
Click to collapse
Please check with your own service provider APN setting.

Watch not receiving notifications.

Anyone else having this problem. It's only just happened. I've unpaired, uninstalled software, done everything I can think of. My phone is connected to it but when I get a message etc it doesn't come up on my watch.
Update
Charlie3999 said:
Anyone else having this problem. It's only just happened. I've unpaired, uninstalled software, done everything I can think of. My phone is connected to it but when I get a message etc it doesn't come up on my watch.
Click to expand...
Click to collapse
I've factory reset my phone and watch. Still not working. A phone call comes up on my watch so it must be a setting I can't work out.
Mine was working yesterday on a stock rooted rom on my phone, but not today on a modified rom. What are you running?
Charlie3999 said:
Anyone else having this problem. It's only just happened. I've unpaired, uninstalled software, done everything I can think of. My phone is connected to it but when I get a message etc it doesn't come up on my watch.
Click to expand...
Click to collapse
Hi,
I also had issues and did not recieve messages on my watch... (see: https://forum.xda-developers.com/huawei-watch/help/messages-arriving-watch-t3510071)
Did your recently reset your phone to factory settings?
Because the new version of Android Wear is asking for permissions to recieve notifications.
I did everything but the solution was simple for me:
Open the Android Wear app and on startup page there should be a blue notification which says something like klick here to enable notifications...klick this button and allow the notification permission and everything should work fine now.
htcdesire-hd said:
Hi,
I also had issues and did not recieve messages on my watch... (see: https://forum.xda-developers.com/huawei-watch/help/messages-arriving-watch-t3510071)
Did your recently reset your phone to factory settings?
Because the new version of Android Wear is asking for permissions to recieve notifications.
I did everything but the solution was simple for me:
Open the Android Wear app and on startup page there should be a blue notification which says something like klick here to enable notifications...klick this button and allow the notification permission and everything should work fine now.
Click to expand...
Click to collapse
Can you post a picture of where you mean. I can't seem to see where you're talking about.
Charlie3999 said:
Can you post a picture of where you mean. I can't seem to see where you're talking about.
Click to expand...
Click to collapse
I meant this notification with the label "Turn on watch notifications". (see attachment)
Charlie3999 said:
Can you post a picture of where you mean. I can't seem to see where you're talking about.
Click to expand...
Click to collapse
htcdesire-hd said:
I meant this notification with the label "Turn on watch notifications". (see attachment)
Click to expand...
Click to collapse
You can also access that in Settings > Apps > Gear Icon (upper right) > Advanced / Special Access > Notification access, then toggle on the Android Wear if it is not on
Thanks a bunch... I went to the app and noticed it said not connected... Touch to reconnect... Had to do that 4x and it finally connected
htcdesire-hd said:
Hi,
I also had issues and did not recieve messages on my watch... (see: https://forum.xda-developers.com/huawei-watch/help/messages-arriving-watch-t3510071)
Did your recently reset your phone to factory settings?
Because the new version of Android Wear is asking for permissions to recieve notifications.
I did everything but the solution was simple for me:
Open the Android Wear app and on startup page there should be a blue notification which says something like klick here to enable notifications...klick this button and allow the notification permission and everything should work fine now.
Click to expand...
Click to collapse
I'm having the same problem only I've done all of the above and it's still not working.
Notifications work for everything except messages and gmail.
It's only been doing it since the watch updated to Android Wear 2.5.
I have reset both the phone and the watch to factory, deleted and reinstalled the apps and still nothing.
bjm374 said:
I'm having the same problem only I've done all of the above and it's still not working.
Notifications work for everything except messages and gmail.
It's only been doing it since the watch updated to Android Wear 2.5.
I have reset both the phone and the watch to factory, deleted and reinstalled the apps and still nothing.
Click to expand...
Click to collapse
Same here after OTA update to 2.5 I can't receive notifications on my watch anymore..had to reset my phone and watch but still not working.
I wonder if there's a way to roll back to 2.0???
bjm374 said:
I wonder if there's a way to roll back to 2.0???
Click to expand...
Click to collapse
I don't know but I wish there was an easy way to go back to 2.0.
Hopefully someone far smarter than me will see this and tell us how easy it is ?
try to "sync all apps" again with the android wear app.. then shut down and restart the watch. This works until I rebooted my phone, then I had to do it again
bjm374 said:
Hopefully someone far smarter than me will see this and tell us how easy it is
Click to expand...
Click to collapse
It's obvious now that the current Android Wear app on the phone needs to be updated to become compatible with the 2.5.
My workaround to this issue was, which I've tested many times and worked so far, finger crossed!:
1-Turn the watch off
2-Turn the Bluetooth off on the phone
3-Turn the watch on completely
4-Turn on the Bluetooth on the phone.
The first notification will take 3-4 seconds to arrive.
Excellent effort. So far that seems to be working for me. I haven't received any messages yet but I'm getting my email notifications (which I wasn't before).
Thank You
hagba said:
It's obvious now that the current Android Wear app on the phone needs to be updated to become compatible with the 2.5.
My workaround to this issue was, which I've tested many times and worked so far, finger crossed!:
1-Turn the watch off
2-Turn the Bluetooth off on the phone
3-Turn the watch on completely
4-Turn on the Bluetooth on the phone.
The first notification will take 3-4 seconds to arrive.
Click to expand...
Click to collapse
That worked for me, thanks.
Oddly enough though, I followed the instructions step by step and actually had a facebook notification pop up on the watch immediately after it powered up but before I'd turned bluetooth back on on the phone!
@hagba Thank you very much those step work. I also noticed that google assistant doesn't work when you send your first query. You have to ask it something, click on the little colored dots then ask it the same thing again and it works. You have to do this everytime you make any request. Annoying. I hope the knuckleheads at Google will fix these annoying issues soon.
snapperheadjoe said:
@hagba Thank you very much those step work. I also noticed that google assistant doesn't work when you send your first query. You have to ask it something, click on the little colored dots then ask it the same thing again and it works. You have to do this everytime you make any request. Annoying. I hope the knuckleheads at Google will fix these annoying issues soon.
Click to expand...
Click to collapse
Myself I have no such problem with the Google assistant, it works fine from the first voice command without touching the colored dots, even "Ok Google" works well.
hagba said:
It's obvious now that the current Android Wear app on the phone needs to be updated to become compatible with the 2.5.
My workaround to this issue was, which I've tested many times and worked so far, finger crossed!:
1-Turn the watch off
2-Turn the Bluetooth off on the phone
3-Turn the watch on completely
4-Turn on the Bluetooth on the phone.
The first notification will take 3-4 seconds to arrive.
Click to expand...
Click to collapse
Worked for me, too. Got a message notification before I turned the Bluetooth back on, lol:good:

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