Hairline crack on IR port - G3 Q&A, Help & Troubleshooting

Just noticed this, phone has never been dropped, kept in a case and looked after. Anyone else got a hairline crack? Anyone successfully got replacement?

I have one on the Mic button beside the charger hole. Others seem to be getting it on the internet. I thought I was one of the lucky ones who didn't have it..until out showed up maybe 4 months later

No crack here. Do you put your phone in your back jeans pocket? The stress of sitting down with it in that pocket could have caused the crack.

There is another thread about this.

Related

Is the touch screen really that fragile or am I missing something?

I have had my VZW TP2 for a while now, and while I try to keep it scratch free it has had a bumpo and bruise before.
Yesterday is fell while I was stepping out of my car. I picked it up, brushed it off, and got angry when I saw a small knick, maybe 2mm long, in the screen. Angrily I turned the screen off and put it back in my pocket.
About an hour later I went to use the phone, and to my suprise, no touchscreen! LCD is fine, no distortion or damage what-so-ever.
Is it possible for such a small knick to completely trash the touchscreen?
I have tried multiple resets and cannot get it to recognize anything.
Short of replacing the screen and/or digitizer, anything I can do?
Vetack said:
I have had my VZW TP2 for a while now, and while I try to keep it scratch free it has had a bumpo and bruise before.
Yesterday is fell while I was stepping out of my car. I picked it up, brushed it off, and got angry when I saw a small knick, maybe 2mm long, in the screen. Angrily I turned the screen off and put it back in my pocket.
About an hour later I went to use the phone, and to my suprise, no touchscreen! LCD is fine, no distortion or damage what-so-ever.
Is it possible for such a small knick to completely trash the touchscreen?
I have tried multiple resets and cannot get it to recognize anything.
Short of replacing the screen and/or digitizer, anything I can do?
Click to expand...
Click to collapse
Not sure if I would calling dropping the phone a few feet from up in the air onto what I can only assume was concrete and not pillows a small "kick"
It sounds like your digitizer is pooched. If your phones under warranty just sent it away to get fixed. It shouldnt shake loose like that I dont think. I know things happen and theres nothing you can do about it when it does. With my touch pro I had a silicone case for it I dropped it so much.. And by dropped it I mean like it would fly 5 feet or more and then the back plate would shoot off and the battery would fly out... not good to do once let alone multiple times! I was sick of my silicone case (which I got after dropping the phone probably a good 10 or more times) so I took it off, a week later I was out on my back patio and had my phone in my shirt pocket. I was on my knees and bent over to pick up something and it slid out. Fell maybe a foot and I picked it up and there was a crack across the screen.. Son of a B$%^&H!
Just happened to land on the corner perfect I guess... Regardless point of that story is I wouldnt call the phone fragile by any means. These things are beasts! But as we know... stuff happens.
Hope it works out for you.

Screen is coming out of the body...any help plz

Hi,
Bet no one else is having the same problem.
I might post a pic later for clarification but ayway.
I got a TouchPRo2 in late march as a replacement for my touch pro that they were repairing butt due to water damage at their company it was a Total loss..
I could opt for money or a replacement, and they had a demo model of the TP2 which had 'slight user damage but they could not find it themselfs' .
When it came in, the device was perfect without scratches or dents.
The only thing i noticed was a very slight moving of the screen when pressing in the top left corner.
It has degenerated to a point where i saw dirt forming under the front camera lens, and i put a train ticket in between to remove the dirt, and noticed the screen without any effort is coming out for 50%.
I'm thinking the glue on the back of the screen is worn out/off by heat or something.
The problem is i don't even know if its supposed to be glued to the backside or not, and in what way? Obviously the company who i got it from is not replying to -mails now
Any suggestions?
I'll post pics later
Thanks!

Dust under the Screen

Read about some users on the IncS that had the same issue. Just curious if anyone with the Inc.2 has this happening. I have two little specs under the screen on of each side of the screen =/
Not that I have noticed, and the phone has been in and out of my pockets all week. I guess it would have to do with the tiny gap between the screen and the sides of the phone?
Probably. I have had mine since the first week of release. It's only two, but when I owned the iPhone 3G it had an issue with dust under the screen. I had it replaced once and it happened again but I just ignored it.
It's not a huge deal, but just kind of annoying knowing it's there.. (OCD? )
YEah I'd feel the same way about it...the last device that happened to me on was the my PSP, bugged the crap out of me but eventually I learned to forget about it
This happened to me with my Droid 1. I made the mistake of using a can of compressed air to get the dust out of the cracks i couldnt remove myself. This then caused so much dust under the glass the phone looked horrible. So if anyone decides to do this also DONT. Learned my lesson the hard way.

Dust under camera lense

anyone else have it? My phones only 4 months old. Im really pissed.
Youre looking at a crackflashing troll with ORD
Pop it off and blow it out. The plastic in mine fell out of the red ring though. I had to glue it back on. It's secured with double sided tape. You might get away with just taking the back off and blowing some air just under the lense and get some out. But mines 14 months old. I just want to know the easiest way to get dust out from under the screen.
I remember reading somewhere on here that somebody was able to get their phone replaced because they had dust under the screen because its considered a manufacturing defect; I would assume the same for under the camera lens.
carngeX said:
I remember reading somewhere on here that somebody was able to get their phone replaced because they had dust under the screen because its considered a manufacturing defect; I would assume the same for under the camera lens.
Click to expand...
Click to collapse
Wish I could have done that. My lens falls off, and the USB port is screwy (doesn't connect to PC sometimes, but charges). I took it back for the USB problem when it wasn't working at all and it couldn't be replaced because it was 1 day over a year old . That was when it wasn't working at all, no data or anything. Then my friend threw it on the ground for no reason, and it fixed it somehow. Obviously, its about 2 months out now so, no replacements. But I'm happy with it anyhow. Just need it to last another year without breaking it. I already dropped it underwater in the sink, but it didn't even set off the water markers because I took it out like a ninja
Lol very nice.
1 day over a year and they wouldn't accept it? I woulda make a stink about that... Heck, I've gotten Intel to replace my processor in my desktop that was about 3-4 months out of warranty xD. I was nice and patient with the guy and explained that it was working fine up until then (which was the truth), and voila... he accepted my RMA .

Cracked screen

Anybody else has a cracked screen on their GS4? mine developed a hairline crack across the middle within a week of me having it. and it wasn't from a drop or anything like that. i just happened to be looking at the screen and thought there was a hair on it. tried to flick it away and realized it was a crack. Tmobile wants me to pay for the repair or replacement because they think it was accidental damage. my point is, how can this phone possibly be this fragile? just putting it in your pocket might be enough to break the screen. this can't be right.
contact resselvm
alias_kid said:
Anybody else has a cracked screen on their GS4? mine developed a hairline crack across the middle within a week of me having it. and it wasn't from a drop or anything like that. i just happened to be looking at the screen and thought there was a hair on it. tried to flick it away and realized it was a crack. Tmobile wants me to pay for the repair or replacement because they think it was accidental damage. my point is, how can this phone possibly be this fragile? just putting it in your pocket might be enough to break the screen. this can't be right.
Click to expand...
Click to collapse
This phone got a lower rating on durability than the iPhone 5. That being said, had the phone for 8 days, just had finished rooting and installing the wicked ROM (very nice ROM kudos). Going in pocket for keys drop the phone, here are the details:
Phone:
Tmo Samsung Galaxy S4 (White)
Case:
Samsung Galaxy S IV D3O® Leather Flip Cover - Black
Hard shell back with soft touch feel, leather cover that flips closed to protect your screen
Made with military grade D3O® intelligent technology
D3O® molecules lock together to absorb shock
Fall Height/Floor type:
3-4 ft. / Concrete
Angle of impact:
Initial impact was on the bottom left corner.
Secondary impact was top Left corner
End position was face down.
Case was still on the phone
Phone Results:
Very fine shattering on the bottom 1/4 of the phone with one bottom to top crack from initial impact.
Secondary impact created another light cluster of cracks from left to right in the middle of screen.
Case Results:
Two of the sides broke off on impact instantly causing the phone to absorb most of the force.:crying:
Knowledge gained:
Phone is fragile as hell... Military Grade cases (as stated by the case details) are crap...Buy an Otterbox.
And yes, do be careful when putting it in your pocket... regardless of tightness or fully loaded wallet.
+1 to Otter Box. (Look on OB's website or Amazoon BTW, don't waste your time looking on Tmo.)
alias_kid said:
Anybody else has a cracked screen on their GS4? mine developed a hairline crack across the middle within a week of me having it. and it wasn't from a drop or anything like that. i just happened to be looking at the screen and thought there was a hair on it. tried to flick it away and realized it was a crack. Tmobile wants me to pay for the repair or replacement because they think it was accidental damage. my point is, how can this phone possibly be this fragile? just putting it in your pocket might be enough to break the screen. this can't be right.
Click to expand...
Click to collapse
+1. Have had it about a week. Never dropped it. Have a Spigen Neo Hybrid case on it. I noticed a crack starting on the top right side right above the camera and it extends all the way to the left finishing off where the volume up button is. I don't get it. I take very good care of my devices.
Sent from my SGH-M919 using xda premium
jlczl said:
+1. Have had it about a week. Never dropped it. Have a Spigen Neo Hybrid case on it. I noticed a crack starting on the top right side right above the camera and it extends all the way to the left finishing off where the volume up button is. I don't get it. I take very good care of my devices.
Sent from my SGH-M919 using xda premium
Click to expand...
Click to collapse
same here. I have a case and screen protector on it, and i take very good care of my devices. I can't believe just fragile this phone is.
started a similar threads few days after received it May 4th and 5th. I was in the bathroom giving my son a bath and I was on my knees near a bath mat that was about 3 inches thick shag carpet not only did the phone drop barely a foot and a half it landed on the corner on a soft surface and the peace of the bezel peeled off, the silver part on topholding the screen glass not the side bezel.
I mean come on... 18 inches off ground on to 3inch thick softtt threaded shag bath mat..
. No real crack. BUT just like everyone else tmobile said I had to pay 175.00 deductible because I damaged it..
if we show them this thread of multiple users with Similar problems, do you think they might get thats its not us?
I dropped my phone face-down this afternoon about 18 inches with a $3 case (made by BoxWave) and it doesn't have a scratch on it.
I think it's a temperamental thing where it depends on the angle, velocity, etc of the phone.
Regarding the hairline crack, couldn't T-Mo see that there were no other impacts around the actual phone? This definitely sounds like a defect more than something you caused...
kevs888 said:
I dropped my phone face-down this afternoon about 18 inches with a $3 case (made by BoxWave) and it doesn't have a scratch on it.
I think it's a temperamental thing where it depends on the angle, velocity, etc of the phone.
Regarding the hairline crack, couldn't T-Mo see that there were no other impacts around the actual phone? This definitely sounds like a defect more than something you caused...
Click to expand...
Click to collapse
I did take it back to the store to show them the phone, and its obvious that the phone was never dropped. There is no damage anywhere on the phone and the crack is a clean break. I might have to send it back to Samsung or something.

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