Develop Bugs

[GUIDE] Bypass low battery warning on LG Mobile Tool

This might not work for you as it did not work for me but it is the only way I have been able to pass the low battery message so it might work for some. I get a connection problem after step 3
Step 1.
Download tool and LG drivers (if you don't have them) from here and here and install them normally
Step 2.
Remove battery and note down your device model and serial number. Boot phone in to download mode by switching phone off or pulling battery if soft bricked, then hold down both of the volume keys and plug in the USB data cable
Step 3.
Run LG Mobile Tool and wait for the software to tell you it recognises the handset as either being the latest software or a new update is available. Unplug the handset but keep it in download mode then in LG Mobile Tools click on options then update recovery. It will now prompt you to enter your handset details, fill out the top 2 boxes and click ok. You will soon be prompted by a message asking you to plug your handset in, plug it in then press retry. Wait EXACTLY 5 seconds (count 1 Mississippi, 2 Mississippi, 3 Mississippi, 4 Mississippi, 5 Mississippi) then unplug the phone as quickly as possible! Very important, it might take a few tries to get it so just alter the speed at which you are saying Mississippi lol!. If you get the same error message about battery too low then you have failed and need to try it again. Once you have succeeded you can do either of the 2 things below:
3a. Plug phone back in immediately and wait for the file to download and flash (recommended) (I am currently trying this and will report back as soon as I can)
3b. If you are soft bricked and scared you have limited battery then don't plug it back in, pull your battery out and let the program run and it will do everything including download the required software for flashing. When the software is almost completely downloaded, boot back in to download mode and let the downloaded software flash to your phone. (might have an error at software installation this method. I couldn't get it to work I think due to the phone being disconnected for so long.)
Step 4.
MAKE SURE YOU DO A FACTORY RESET STRAIGHT AFTER THE SOFTWARE HAS INSTALLED
Step 5. (Optional)
Download the older version of FreeGee from here if you are still a bit unsure if the latest version will soft brick your handset again.
I have managed to use LG Flash Tools now, even after being affected. I would not advise trying this though, as it was an accident for me. I had the back cover off while flashing a custom rom with CWM. After the rom file was installed, I rebooted my phone from CWM. As the phone was rebooting (was on the rom boot animation) the battery fell out. After I put the battery back in the phone would load to the rom boot animation, but it would freeze on this screen and then reboot and do the same thing over and over (bootloop to animation) - I then tried to factory reset and flash the rom again, with the same thing happening again) - I then went in to restore my phone using a backup through CWM. After the restoration, then phone would still hang at boot animation and then bootloop. I retried restoring and flashing multiple roms and re root the phone with a saved zip file on my phone. None of this was working. I decided to try to use LG Flast Tools again, only this time it actually passed the low battery warning. The funny thing is, I have tried thousands of times even at 100% battery level and lower (when there was nothing wrong with my phone at all) and it has never worked. This time it did (even though I had 66% battery) and still works now, as I just tried it again.

I've tried this method but unfortunately, the update stoped..
i passed through step 3a but when installing the software, around 80%, the lg mobile support tool suddenly disappear.
i'm trying it again for the second time, i'll update after my attempt.
thanks.

reymartsantos11 said:
I've tried this method but unfortunately, the update stoped..
i passed through step 3a but when installing the software, around 80%, the lg mobile support tool suddenly disappear.
i'm trying it again for the second time, i'll update after my attempt.
thanks.
Click to expand...
Click to collapse
- It's so frustrating that it gets so close, I am going to try 3a now and see how I go. There must be a way

3a also didn't work for me oh well, back to the drawing board

uppon2 said:
- It's so frustrating that it gets so close, I am going to try 3a now and see how I go. There must be a way
Click to expand...
Click to collapse
tried it for the thrid time, still no luck. i'll wait for your update.. thanks

Same here..so damn frustrating..
Sent from my GT-I9500 using xda app-developers app
---------- Post added at 10:59 AM ---------- Previous post was at 10:58 AM ----------
Unplugging and connecting when asks for retry helps in bypassing the battery error.still.its just a visual gimmick.
Sent from my GT-I9500 using xda app-developers app

I got in such situation twice... bricked device and getting battery level error (3) even when i had my battery at 100%. Found out after several flash attempts that this problem was solved by flashing the oldest official kdz i could find (v10A). :silly:

Isamu_Dyson said:
I got in such situation twice... bricked device and getting battery level error (3) even when i had my battery at 100%. Found out after several flash attempts that this problem was solved by flashing the oldest official kdz i could find (v10A). :silly:
Click to expand...
Click to collapse
I might give that a shot.
HONESTLY WHY! I am starting to get so frustrated that nobody can figure this out! Surely there is somebody out there that can someone reverse the damage that FreeGee caused by way of ADB commands? I just wish I knew what the hell I was looking for

OK guys.. After exhausting all known tricks but failure I just walked into LG service centre andgot stock ROM installed. It took just ten minute for them to install.
I just though given an opportunity, I will steal their laptop n take it home..hahhha..
Anyway as I of now I am jut **** scared to o anything with the phone. I just rooted it and playing around with DPI settings using closed framework.
Sent from my LG-E988 using XDA Premium HD app

vnsriniwas said:
OK guys.. After exhausting all known tricks but failure I just walked into LG service centre andgot stock ROM installed. It took just ten minute for them to install.
I just though given an opportunity, I will steal their laptop n take it home..hahhha..
Anyway as I of now I am jut **** scared to o anything with the phone. I just rooted it and playing around with DPI settings using closed framework.
Sent from my LG-E988 using XDA Premium HD app
Click to expand...
Click to collapse
What exactly did they do? Did you see any of the software? It's not that easy for me as this phone was never released in my country.

uppon2 said:
What exactly did they do? Did you see any of the software? It's not that easy for me as this phone was never released in my country.
Click to expand...
Click to collapse
I could not see what they did. But I am damn sure he didn't do anything like using button combination to get into recovery or download mode etc. I saw him remove the battery n then reinstate then just plugged in the USB cable!
Sent from my LG-E988 using XDA Premium HD app

Isamu_Dyson said:
I got in such situation twice... bricked device and getting battery level error (3) even when i had my battery at 100%. Found out after several flash attempts that this problem was solved by flashing the oldest official kdz i could find (v10A). :silly:
Click to expand...
Click to collapse
I deal with this situation 3 time...last time little scary with only boot to cwm ( fix with flash twrp hack by madmack and install rom )...never get same sollution to by pass low bat warning...
I think we just have to uninstall and reinstall all LG driver..restart..and keep trying with 100% batt..
May be LG decide flash or not when we connect via Lg mobile tool via internet..
Because once i have succed flash with only 20 % battery...last time i get low batt warning with 60% batt...
Once you get low batt warning it keep rejecting flash even with 100% battery..
Lol never give up trying is best sollution
Sent from my LG-E980 using xda app-developers app

Isamu_Dyson said:
I got in such situation twice... bricked device and getting battery level error (3) even when i had my battery at 100%. Found out after several flash attempts that this problem was solved by flashing the oldest official kdz i could find (v10A). :silly:
Click to expand...
Click to collapse
I think we have a hint here!
This morning when service centre guys flashed new ROM I got v10a!!
The moment I reached home I got a notification saying update available. Then. I got v10e !
Sent from my LG-E988 using XDA Premium HD app

vnsriniwas said:
I think we have a hint here!
This morning when service centre guys flashed new ROM I got v10a!!
The moment I reached home I got a notification saying update available. Then. I got v10e !
Sent from my LG-E988 using XDA Premium HD app
Click to expand...
Click to collapse
maybe yes ... maybe not ... since my last flash failed 10a and succeeded with 10e firmware...
Maybe different way to flash...
still a mystery

vnsriniwas said:
OK guys.. After exhausting all known tricks but failure I just walked into LG service centre andgot stock ROM installed. It took just ten minute for them to install.
I just though given an opportunity, I will steal their laptop n take it home..hahhha..
Anyway as I of now I am jut **** scared to o anything with the phone. I just rooted it and playing around with DPI settings using closed framework.
Sent from my LG-E988 using XDA Premium HD app
Click to expand...
Click to collapse
sorry for my noob question.
you just walked into LG service centre? they didn't question you about how your phone got into that situation?
i'm afraid that lg might ignore my phone because i rooted and attempt to disable the scurity through freegee..

They have asked me. I just said I was trying to do factory reset n it got struck. But I am not sure if he completely beloved me. It all boils down to how friendly that guy in the counter is. After all ,for them, its just a 10 main job. No parts or labour involved. Just pushing some files.
So just go ahead n try. My phone is also rooted n flashed freegee. But I got the service.
Sent from my LG-E988 using XDA Premium HD app

Worked for me
Waited 5 secs unpluged, LG Support tool shot up to 100% and the download started! Thanks man pro tip
--->Droid DNA FTW<------

Hi guys,
I'm facing the same problem here but with a G Pad. Can't pget past the low battery error.
I figured a way to make the mobile tool download the files but when it comes to flashing it I get the same error again.
How did you flash the file after downloading it?
Any help will be really appreciated.
Allah5580 said:
Waited 5 secs unpluged, LG Support tool shot up to 100% and the download started! Thanks man pro tip
--->Droid DNA FTW<------
Click to expand...
Click to collapse

Bam ... i got it! :laugh:
For all with the low battery error, here is my solution (on Win8 machine):
1. Flashed E988 V5 rom with cwm
I think its editional, because i got low battery error error after i tried to flashed stock rom.
2. Flashed stock at&t rom V10g
3. Flashed E980H Panama ROM V10a
And it works, i dont get low battery error, even with ~65% battery... Maybe a try for all with same problem? :fingers-crossed:

elvitas said:
Bam ... i got it! :laugh:
For all with the low battery error, here is my solution (on Win8 machine):
1. Flashed E988 V5 rom with cwm
I think its editional, because i got low battery error error after i tried to flashed stock rom.
2. Flashed stock at&t rom V10g
3. Flashed E980H Panama ROM V10a
And it works, i dont get low battery error, even with ~65% battery... Maybe a try for all with same problem? :fingers-crossed:
Click to expand...
Click to collapse
how can i flash v5 with cwm? how can i boot to cwm?

LG G3 Blue Screen

Earlier today I was using my phone I forget what exactly I was doing I think I was using the web browser or opening an app. The phone randomly restarted and after the LG Logo screen appeared I got a blue screen for about 10 to 15 seconds and the screen went off. I pulled the battery to see if that would help but that didn't work. Tried safe mode and even factory reset both times got the blue screen (can get the little menu tho) I then plugged the phone into the computer and initially I could get it into download mode. But after installing the LG drivers, and installing LG Flash Tool I went to flash it back to stock. (My phone has pretty much been stock and unrooted except for the lollipop update. ) When I went to flash the phone screen went blue and the flash tool was unsuccesful at implementing the flash. I also tried the LG Mobile Support Tool. Now intermittently I can get the phone into download mode and get the computer to recognize the phone and LG Flash Tool to the ready stage to flash but after that no luck. Any suggestions? I have not tried fastboot or kdz conversions as I dont think those apply to my problem but I could be wrong

Chris1672 said:
Earlier today I was using my phone I forget what exactly I was doing I think I was using the web browser or opening an app. The phone randomly restarted and after the LG Logo screen appeared I got a blue screen for about 10 to 15 seconds and the screen went off. I pulled the battery to see if that would help but that didn't work. Tried safe mode and even factory reset both times got the blue screen (can get the little menu tho) I then plugged the phone into the computer and initially I could get it into download mode. But after installing the LG drivers, and installing LG Flash Tool I went to flash it back to stock. (My phone has pretty much been stock and unrooted except for the lollipop update. ) When I went to flash the phone screen went blue and the flash tool was unsuccesful at implementing the flash. I also tried the LG Mobile Support Tool. Now intermittently I can get the phone into download mode and get the computer to recognize the phone and LG Flash Tool to the ready stage to flash but after that no luck. Any suggestions? I have not tried fastboot or kdz conversions as I dont think those apply to my problem but I could be wrong
Click to expand...
Click to collapse
what about your phone now? is it fixed or not? i have the same issue. please reply.

sajjadrashid said:
what about your phone now? is it fixed or not? i have the same issue. please reply.
Click to expand...
Click to collapse
I work on phones for a living. Unfortunately, i think the motherboard is bad. Nothing you can do.

Bake at 350 for 10 minutes
bloodstorm666 said:
I work on phones for a living. Unfortunately, i think the motherboard is bad. Nothing you can do.
Click to expand...
Click to collapse
I know this sounds ridiculous but I just did it this weekend and IT WORKS. I pre-heated my oven to 350, removed the motherboard (without sim and/or SD card) and placed it in the middle of my oven on a piece of white paper for EXACTLY 10 minutes. Afterwards, I let it cool and re-assembled. My phone is now working perfectly and I didn't lose any data that was on my phone. I was able to back up my data and am still using it, although I am prepared for it to fail again at any point. I know this sounds absurd but it works. I would post the link but I can't until I've placed 10 posts. I thought this was important enough to share with others and that is why I created an account here. If the moderators look at this please add the link. you can just search Google for "lg g3 blue screen fix oven" and it is the first result right now on forums.androidcentral.com. I'm gonna go ahead and use my phone until it dies again, but for the last 48 hours it has been working flawlessly.

[PROBLEM] Not Bootloop - Please help [Intesting post]

Good evening everyone,
I come to you guys with a very particular problem. The LG G4 in question is an H815T (Asian variant). Let me clarify right now, it was not bootlooping. This one was getting STUCK at the LG logo, it didn't restart to it multiple times, it just got stuck there one day after turning off by itself. It did go into the download mode, though.
It went into the first part of the recovery, but when you selected that you wanted to factory reset, it got stuck there. The only way to get it out of the logo or the stuck recovery was taking the battery out. Interestingly enough, the phone DID charge at the stuck logo, albeit not so much due to the screen being constantly on at full brightness.
An even more interesting fact... I managed to fix it! I flashed the KDZ corresponding to the latest LP for the H815T, after the process was done, it did bootloop. I found the YouTube video about flashing a certain file to deactivate most of the cores and said "what the hell have I got to lose?"
Flashed the KDZ and.... VOILA! It showed the Recovery Android doing its job at Format Resetting !
Something even crazier... The phone booted into AndroidLP, I was worried about the cores thing, but the phone seemed to work at full speed... I was surprised to run HWmonitor and notice that all of the cores were active. The phone was fully working!!! Or so I thought... Now I have TWO problems:
I cannot update to MM. If I try to update from the phone itself (because it does say there's a new version available) I go back to being stuck at the LG logo.
When I make a call the screen goes off... nothing I do will turn it on, and if the other person does not hang up, the phone will remain locked. However, if I plug in a headset everything works normally.
Is there anything I can do about these two problems? Please, leave your comments and questions, I think this phone is pretty weird and I found nothing else like it on YouTube or here on XDA.
Take care :good:!

Idk for the call but for the mm you could try using something like lg mobile update tool... Something like that.
Be warned cuz i dont know if it will bootloop.

PhillipDSX said:
Good evening everyone,
I come to you guys with a very particular problem. The LG G4 in question is an H815T (Asian variant). Let me clarify right now, it was not bootlooping. This one was getting STUCK at the LG logo, it didn't restart to it multiple times, it just got stuck there one day after turning off by itself. It did go into the download mode, though.
It went into the first part of the recovery, but when you selected that you wanted to factory reset, it got stuck there. The only way to get it out of the logo or the stuck recovery was taking the battery out. Interestingly enough, the phone DID charge at the stuck logo, albeit not so much due to the screen being constantly on at full brightness.
An even more interesting fact... I managed to fix it! I flashed the KDZ corresponding to the latest LP for the H815T, after the process was done, it did bootloop. I found the YouTube video about flashing a certain file to deactivate most of the cores and said "what the hell have I got to lose?"
Flashed the KDZ and.... VOILA! It showed the Recovery Android doing its job at Format Resetting !
Something even crazier... The phone booted into AndroidLP, I was worried about the cores thing, but the phone seemed to work at full speed... I was surprised to run HWmonitor and notice that all of the cores were active. The phone was fully working!!! Or so I thought... Now I have TWO problems:
I cannot update to MM. If I try to update from the phone itself (because it does say there's a new version available) I go back to being stuck at the LG logo.
When I make a call the screen goes off... nothing I do will turn it on, and if the other person does not hang up, the phone will remain locked. However, if I plug in a headset everything works normally.
Is there anything I can do about these two problems? Please, leave your comments and questions, I think this phone is pretty weird and I found nothing else like it on YouTube or here on XDA.
Take care :good:!
Click to expand...
Click to collapse
U already had flashed a firmware so check for sensors use an app called phone doctor plus download from playstore run its all sensors test see if it shows error and also is ur phone refutbished did u bought the phone new or used... U can also take it lg service center see what they have to say avout it

PhillipDSX said:
Good evening everyone,
I come to you guys with a very particular problem. The LG G4 in question is an H815T (Asian variant). Let me clarify right now, it was not bootlooping. This one was getting STUCK at the LG logo, it didn't restart to it multiple times, it just got stuck there one day after turning off by itself. It did go into the download mode, though.
It went into the first part of the recovery, but when you selected that you wanted to factory reset, it got stuck there. The only way to get it out of the logo or the stuck recovery was taking the battery out. Interestingly enough, the phone DID charge at the stuck logo, albeit not so much due to the screen being constantly on at full brightness.
An even more interesting fact... I managed to fix it! I flashed the KDZ corresponding to the latest LP for the H815T, after the process was done, it did bootloop. I found the YouTube video about flashing a certain file to deactivate most of the cores and said "what the hell have I got to lose?"
Flashed the KDZ and.... VOILA! It showed the Recovery Android doing its job at Format Resetting !
Something even crazier... The phone booted into AndroidLP, I was worried about the cores thing, but the phone seemed to work at full speed... I was surprised to run HWmonitor and notice that all of the cores were active. The phone was fully working!!! Or so I thought... Now I have TWO problems:
I cannot update to MM. If I try to update from the phone itself (because it does say there's a new version available) I go back to being stuck at the LG logo.
When I make a call the screen goes off... nothing I do will turn it on, and if the other person does not hang up, the phone will remain locked. However, if I plug in a headset everything works normally.
Is there anything I can do about these two problems? Please, leave your comments and questions, I think this phone is pretty weird and I found nothing else like it on YouTube or here on XDA.
Take care :good:!
Click to expand...
Click to collapse
I also got the same problem! How do you managed to flash KDZ when the phone is stuck at LG logo?

jinderation said:
U already had flashed a firmware so check for sensors use an app called phone doctor plus download from playstore run its all sensors test see if it shows error and also is ur phone refutbished did u bought the phone new or used... U can also take it lg service center see what they have to say avout it
Click to expand...
Click to collapse
Got it! The sensors thing was definitely it for the screen problem. I also read this is very common with many screen protectors in 5.1.
Do you have any ideas regarding the issue updating to MM?
willy792003 said:
I also got the same problem! How do you managed to flash KDZ when the phone is stuck at LG logo?
Click to expand...
Click to collapse
All good, Willy! Even is you're stuck at the LG logo, take your battery out, or it back in BUT DON'T TURN IT ON... Instead, try to access DOWNLOAD MODE. If you're able to do it, you can flash any KDZ you want, but be careful.
Sent from my GT-N8010 using Tapatalk

Yes ur right using a heavy screen protector will block all the sensors so ya try removing it... No issues in MM u can try OTA through wifi

PhillipDSX said:
Got it! The sensors thing was definitely it for the screen problem. I also read this is very common with many screen protectors in 5.1.
Do you have any ideas regarding the issue updating to MM?
All good, Willy! Even is you're stuck at the LG logo, take your battery out, or it back in BUT DON'T TURN IT ON... Instead, try to access DOWNLOAD MODE. If you're able to do it, you can flash any KDZ you want, but be careful.
Sent from my GT-N8010 using Tapatalk
Click to expand...
Click to collapse
your screen protector had the sensors covered . you need one with the cut out in the speaker and sensors..

LGG3 D850 stuck on firmware update screen

So my mom had an LG G3 D850 from at&t. was totally fine, then she updated whatever she had to 6.0 and it started bootlooping. Tried the LG Flash tool with a tot stock firmware. Went through the whole process got the blue screen with the red 3, it restarted, kept bootlooping. Tried it again but then it got stuck on 5% for like 4 hours, unplugged it and now no matter what i do i cant get into download mode. It shows the LG screen then goes straight to firmware update (even if i dont hold vol up) and it says 910K Bxx QEM (the xx changes) I was able to get into recovery mode, recovered it. same thing. Im losing my mind a little bit here so any advice, or pointing me to a tutorial would be greatly appreciated. Ive looked all over the internet and cant find anything helpful apparently the qualcomm thing where you short the motherboard doesnt work for this phone either?
*flips desk*

If it is under warranty .send your phone to at&t to get it fixed.

Its not
Jahanzaibawan said:
If it is under warranty .send your phone to at&t to get it fixed.
Click to expand...
Click to collapse
warranty expired 6 months ago

evangelion117 said:
warranty expired 6 months ago
Click to expand...
Click to collapse
i have same

Qualcmomm method you are describing is just to bring your phone into download mode. I have done this to my brother's g3. You have to flash using LG flashtool using different settings and then hard reset your phone. If it doesn't solve your problem.try to replace battery and then use custom rom.

tried that
Jahanzaibawan said:
Qualcmomm method you are describing is just to bring your phone into download mode. I have done this to my brother's g3. You have to flash using LG flashtool using different settings and then hard reset your phone. If it doesn't solve your problem.try to replace battery and then use custom rom.
Click to expand...
Click to collapse
no matter what settings i set LG flash tool to it doesnt recognize the phone. and no matter what i do the phone jumps to the firmware update screen, it skips the download mode screen. I have two batteries and ive repeatedly switched them back and forth :/ even after reseting the phone with factory reset it goes back go the firmware update screen

evangelion117 said:
no matter what settings i set LG flash tool to it doesnt recognize the phone. and no matter what i do the phone jumps to the firmware update screen, it skips the download mode screen. I have two batteries and ive repeatedly switched them back and forth :/ even after reseting the phone with factory reset it goes back go the firmware update screen
Click to expand...
Click to collapse
Firmware update screen is the download mode.
Just follow the guide of hyelton to flash your phone.follow steps properly.

still bootloops :/
Jahanzaibawan said:
Firmware update screen is the download mode.
Just follow the guide of hyelton to flash your phone.follow steps properly.
Click to expand...
Click to collapse
totally forgot to switch to com41, did everything exactly like that. got to the red 3, restarted it, and it still bootloops. i guess ill try a custom rom cause this stock one isnt working.

apparently cant do custom roms either, I got it to boot the the set up screen for 5seconds befores it crashed so i guess im throwing it away cause im sick of looking at it.

evangelion117 said:
apparently cant do custom roms either, I got it to boot the the set up screen for 5seconds befores it crashed so i guess im throwing it away cause im sick of looking at it.
Click to expand...
Click to collapse
Try LG PC Suite go to option update error recovery it will download the stock rom flash it dont worry it will take some time so be patient also what happened is when ur g3 wasnt fully updated meaning it got stuck or turned off when updating
.hit like if its helps

Completely stock G4 fails to turn on and bootloops

Hi hope you can help, I'm trying to fix my sisters phone that has developed a software fault. The phone is completely stock, never rooted and I believe its on lollipop but cant switch on to be sure. Her fault happened when on snap chat to a friend and the phone just cut off and kept boot looping to the lg logo.
I have tried booting it into android recovery by holding the power and volume down button together, the re applying this when the logo appears, instead it just shows the battery charging.
Tried opening it through sdk manager in a cmd command of "adb reboot recovery" and still nothing.
When plugged into my pc it tried to install the drivers but stops after 2 mines and reboots.
Is their any way around this issue or to at least boot into recovery? its the LG G4 H815 model.
Thanks

Didn't it just bootloop? XD it's typical issue for 2015 G4s???
Wysłane z mojego LG-H815 przy użyciu Tapatalka

no its stuck bootlooping if you try to turn it on, what's the cure?
Thanks

morgiee said:
no its stuck bootlooping if you try to turn it on, what's the cure?
Thanks
Click to expand...
Click to collapse
Search for boot loop over here there are multiple threads!
If your serial (sticker behind the battery ) starts with 5xx you have the hardware issue hundreds other have. Repairing is the only option to fix.
.

steadfasterX said:
Search for boot loop over here there are multiple threads!
If your serial (sticker behind the battery ) starts with 5xx you have the hardware issue hundreds other have. Repairing is the only option to fix.
.
Click to expand...
Click to collapse
Thanks for that here is a picture of the sticker under the battery. I think it does is this one of the hardware effected ones?
see attachments for photo
Thanks

Yes you have a 505 and so it seems you have the infamous bootloop.
As long as you have warranty send it to LG for repairing
There are guides here how to backup with the freezer method of you want to.
.

steadfasterX said:
Yes you have a 505 and so it seems you have the infamous bootloop.
As long as you have warranty send it to LG for repairing
There are guides here how to backup with the freezer method of you want to.
.
Click to expand...
Click to collapse
Thanks you have been a great help, its my sisters phone so the freeze backup would be perfect as she has photos on their she wants to backup. Have you got a link to the best guide to follow? Also final question. If it is under warranty for them to fix she has smashed the phone screen and has been cracked for almost a year (don't ask why she is living with a cracked screen because even I don't know haha). It still displays and responds to touch (prior to bootloop failure) and the intention was to get her phone up and running then replace her screen for her. Even if the damaged screen has nothing to do with the cause of the bootloop screen will LG dismiss this and refuse repair because of a faulty screen? In which case am I best replacing the screen first then shipping the phone off to LG repair that way they cant dismiss the screen as a cause.
Thanks

morgiee said:
Hi hope you can help, I'm trying to fix my sisters phone that has developed a software fault. The phone is completely stock, never rooted and I believe its on lollipop but cant switch on to be sure. Her fault happened when on snap chat to a friend and the phone just cut off and kept boot looping to the lg logo.
I have tried booting it into android recovery by holding the power and volume down button together, the re applying this when the logo appears, instead it just shows the battery charging.
Tried opening it through sdk manager in a cmd command of "adb reboot recovery" and still nothing.
When plugged into my pc it tried to install the drivers but stops after 2 mines and reboots.
Is their any way around this issue or to at least boot into recovery? its the LG G4 H815 model.
Thanks
Click to expand...
Click to collapse
Cab you just boot into the recovery and clean the cache partition and see if it reboots successfully.
Sent from my XT1033 using XDA-Developers mobile app

shibaa987 said:
Cab you just boot into the recovery and clean the cache partition and see if it reboots successfully.
Sent from my XT1033 using XDA-Developers mobile app
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Thanks for the suggestion but sadly tried that with no look. her battery isn't great either doesn't hold much of a charge. Phone is in a mess really and trying to fix it for her rather than a shop or company charging her an arm and a leg. It just goes to the LG logo then the battery logo then nothing.

morgiee said:
Thanks for the suggestion but sadly tried that with no look. her battery isn't great either doesn't hold much of a charge. Phone is in a mess really and trying to fix it for her rather than a shop or company charging her an arm and a leg. It just goes to the LG logo then the battery logo then nothing.
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This can not be solved with deleting cache.
Google is your friend!! Here is the"link". :
http://lmgtfy.com/?q=XDA+g4+freezer+backup
Besides that check my signature... the first line. Really.. :silly:
Well to be honest if you can I would replace the screen first just to be sure that this will make no trouble when sending it to LG. Jm5c
.