Develop Bugs

HDMI with browser videos?

Just ordered my HDMI cable and wanted to know is it possible to watch movies from the internet on my TV. Like hulu or megavideo? Idk if there r any hacks or custom rims I'm new sorry. And thanks

Anyone have an answer? Please

Works fine for me. Youtube and other movie sites that I frequent play through hdmi to my hdtv.
The image displayed on your tv will be the size that would he displayed on your evo so don't expect any kind of fullscreen display. The evo acts as the movie controls when using the hdmi video out.
Looks great on my 55 and 60, don't know jow it would look on something smaller.

Thanks. But your saying that its only gonna be like 5 in on the screen? Bc that's how big it would be on the evo..? Kinda confused

jc8081 said:
Thanks. But your saying that its only gonna be like 5 in on the screen? Bc that's how big it would be on the evo..? Kinda confused
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Yes that's exactly what I am saying. The screen resolution that would be displayed on the evo is what would be displayed on your tv. Slighty bigger of course on the tv but not fullscreen.

lovethyEVO said:
Works fine for me. Youtube and other movie sites that I frequent play through hdmi to my hdtv.
The image displayed on your tv will be the size that would he displayed on your evo so don't expect any kind of fullscreen display. The evo acts as the movie controls when using the hdmi video out.
Looks great on my 55 and 60, don't know jow it would look on something smaller.
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What ROM are you using that allows this functionality!??!
I believe Youtube should work, and so should any video that's played through the system's media player, but not the hulu app (The hulu app is just a tweaked browser). HDMI out doesn't show what's on your Evo's screen, it shows what's either playing through the built in system player (so RockPlayer, etc. doesn't show) or what the default slideshow app is showing.
Also, don't see why you can't fill your screen with the video. On all of my TVs, I can generally stretch out my videos to the extent of the screen's edges at about 720p.

newsoundwave said:
What ROM are you using that allows this functionality!??!
I believe Youtube should work, and so should any video that's played through the system's media player, but not the hulu app (The hulu app is just a tweaked browser). HDMI out doesn't show what's on your Evo's screen, it shows what's either playing through the built in system player (so RockPlayer, etc. doesn't show) or what the default slideshow app is showing.
Also, don't see why you can't fill your screen with the video. On all of my TVs, I can generally stretch out my videos to the extent of the screen's edges at about 720p.
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I think you're confusing yourself. I never said the evo screen is displayed. The op asked about video being displayed through hdmi and I said it works fine for me.
As for not being fullscreen, the image passed from the evo through hdmi gets pixelated as it is. Do you really want to stretch that? I pass my hdmi cable through my denon receiver which does not upconvert hdmi signals....only analog. Even at that, stretching through my receiver or tv distorts the already pixelated image. But hey, if you want to stretch your images thats on you.

lovethyEVO said:
I think you're confusing yourself. I never said the evo screen is displayed. The op asked about video being displayed through hdmi and I said it works fine for me.
As for not being fullscreen, the image passed from the evo through hdmi gets pixelated as it is. Do you really want to stretch that? I pass my hdmi cable through my denon receiver which does not upconvert hdmi signals....only analog. Even at that, stretching through my receiver or tv distorts the already pixelated image. But hey, if you want to stretch your images thats on you.
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The Evo's screen resolution doesn't determine the resolution of the video being sent out through HDMI. That's determined by the resolution of the video file or stream itself. For instance, I play a lot of 720p videos from vimeo.com, and they appear to stream through the Evo and out the HDMI as their full 720p. And I'm 100% sure that 720p video files playing directly from the Evo go out as 720p through HDMI. I do that all the time and it looks great. Of course, a lot of stuff on youtube and other sites aren't very high resolution, or you may be served lower resolution versions since you're on a mobile platform. Those would look like crap if they were stretched to full screen on a big TV. But my point is, it's the video site, not the Evo or its screen size that determines it.

kzibart said:
The Evo's screen resolution doesn't determine the resolution of the video being sent out through HDMI. That's determined by the resolution of the video file or stream itself. For instance, I play a lot of 720p videos from vimeo.com, and they appear to stream through the Evo and out the HDMI as their full 720p. And I'm 100% sure that 720p video files playing directly from the Evo go out as 720p through HDMI. I do that all the time and it looks great. Of course, a lot of stuff on youtube and other sites aren't very high resolution, or you may be served lower resolution versions since you're on a mobile platform. Those would look like crap if they were stretched to full screen on a big TV. But my point is, it's the video site, not the Evo or its screen size that determines it.
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Again, someone who is confusing themselves. I never said the evo's screen size determines what is displayed. I said what would be displayed
lovethyevo said:
the screen resolution that would be displayed
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meaning the resolution of the video file on the evo screen when watching browser videos (such as youtube, vimeo, etc) would be displayed. I said don't expect fullscreen which pertained to MOST video sites (youtube as an example) that do not stream full 720p video all the time. If you are watching a true 720p file on the evo and output it through hdmi of course it will be fullscreen 720p. When watching youtube videos and you watch the sd versions it won't be fullscreen.
The op never asked about 720p videos in the first place only simply hdmi and browser videos. Like I said, most browser videos are not in full 720p. And if you have to stretch a file to fit a 720p screen it's not a native 720p.
I was answering the op staying within the bounds of his question but everyone else had to take it beyond what he asked. No where in the op's title or first post did he mention anything about 720p output through hdmi. The question was simply enough if hdmi worked for browser videos.

I see the NFL app outputs well... that means Thursday night games here I come...
Sent from my butt

japclev said:
I see the NFL app outputs well... that means Thursday night games here I come...
Sent from my butt
Click to expand...
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U got a paid app?
Sent from my PC36100 using XDA App

lovethyEVO said:
Again, someone who is confusing themselves. I never said the evo's screen size determines what is displayed. I said what would be displayed meaning the resolution of the video file on the evo screen when watching browser videos (such as youtube, vimeo, etc) would be displayed. I said don't expect fullscreen which pertained to MOST video sites (youtube as an example) that do not stream full 720p video all the time. If you are watching a true 720p file on the evo and output it through hdmi of course it will be fullscreen 720p. When watching youtube videos and you watch the sd versions it won't be fullscreen.
The op never asked about 720p videos in the first place only simply hdmi and browser videos. Like I said, most browser videos are not in full 720p. And if you have to stretch a file to fit a 720p screen it's not a native 720p.
I was answering the op staying within the bounds of his question but everyone else had to take it beyond what he asked. No where in the op's title or first post did he mention anything about 720p output through hdmi. The question was simply enough if hdmi worked for browser videos.
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It's no big deal. People often say one thing when they mean another. I was just clarifying it so nobody else was inadvertently misinformed.

kzibart said:
It's no big deal. People often say one thing when they mean another. I was just clarifying it so nobody else was inadvertently misinformed.
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Understandable, which is why I stayed within the bounds of the ops question. While what I said was not misinformation, I probably could have worded it better. Either way, I do believe I made the points that pertained to the op's question clear.

Well thanks guys but now I'm confused lol all I really wanna know is will megavideo work show on my TV? And if there's a mod or something. Can u check if megavideo works..
Sent from my PC36100 using XDA App

jc8081 said:
Well thanks guys but now I'm confused lol all I really wanna know is will megavideo work show on my TV? And if there's a mod or something. Can u check if megavideo works..
Sent from my PC36100 using XDA App
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The simple answer is it should since it would most likely play through the stock media player.
I use a modified stock rom and kings kernel so ymmv depending on the way you have your system setup. But if you are on a stock rom and a kernel that supports hdmi out you should be fine. I am work now so can't test megavideo but youtube, vimeo, etc. all play fine for me through hdmi.

BBC Iplayer HD Stutters

Ok I am using the Dophin Mini browser and I have set the User Agent to Desktop. When I go to bbc iplayer website, and go to view a show in high quality mode, it plays ok, but I am getting some stuttering.
When I go to play a HD video from the iplayer website, it is like watching a slide show its that slow.
So how come I can watch 1080p videos on youtube just fine, but I cant watch bbc iplayer videos.
How do you change the User Agent setting on the standard browser, as I believe that is GPU accelerated so I should be able to play bbc iplayer HD videos fine?

I don't think it is related to this site or the user agent that's not "gpu accelerated", the whole browser is hardware supported but there is some streaming players that are more optimized than others on the 3w. For now I only have a galaxy S and with the default browser I can watch 480p youtube videos just fine but I low quality videos stutter on some other sites like engadget, so I guess it's the same thing that happens to you.
And btw what's the point of watching 720p or 1080p videos on a 480p screen ?
Just stick with the resolution that you can watch it will be well enough I think. just my 2 cent

touness69 said:
I don't think it is related to this site or the user agent that's not "gpu accelerated", the whole browser is hardware supported but there is some streaming players that are more optimized than others on the 3w. For now I only have a galaxy S and with the default browser I can watch 480p youtube videos just fine but I low quality videos stutter on some other sites like engadget, so I guess it's the same thing that happens to you.
And btw what's the point of watching 720p or 1080p videos on a 480p screen ?
Just stick with the resolution that you can watch it will be well enough I think. just my 2 cent
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But watching the HD videos I do notice a difference in quality, there is less artefacts. Anyway even playing in standard definition I am getting a bit of stuttering.
And surely all flash videos should perform the same, my theory is because BBC Iplayer is using higher bit rate would that cause problems?

I think its all in your head, but anyways, opinions are opinions. Higher bitrate, maybe, who knows. And the issue for the UA string in the standard browser has been addressed atleast two times, so please search wisely next time. You change the UA string by typing in about:useragent

Kailkti said:
I think its all in your head, but anyways, opinions are opinions. Higher bitrate, maybe, who knows. And the issue for the UA string in the standard browser has been addressed atleast two times, so please search wisely next time. You change the UA string by typing in about:useragent
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Ok changed the user agent thank you.
And I have three options for watching iplayer. I can either watch in mobile mode, which significantly degrades video quality. I can watch it in desktop mode on low quality mode, and believe me there is a DIFFERENCE in quality between the two. Or I can watch it in HD mode, but I agree there wont be much difference between HD mode and low quality.
Still getting stuttering even in Low quality desktop mode.

Yeah I've noticed this as well. Kinda surprised as I thought the phone would be able to handle iplayer HD or even standard considering it plays 1080p youtube videos in browser without any trouble. The only one that works in the browser is the mobile version.
I also tried using the iplayer app my phone came installed with and medium and high quality are both a bit laggy whereas low quality is fine

Iplayer is just as juddery using the iplayer app
I would be very interested in finding a fix for this, as the iplayer app is unwatchable on this phone, stuttering constantly. Even when connected to fast wifi / adsl. The quality also seems to be heavy on artifacts.

Why aren't more people complaining?
I've just loaded the KF3 firmware and iPlayer still stutters.
I'm surprised there hasn't been more flak generated by this. Maybe it's because I'm in a small minority of SGS2 owners affected?
Are there owners out there with a completely smooth BBC iPlayer experience?

Not for me ;-<
It's really annoying - anyone know how to solve this ?

Can't Play Video on 2nd Screen

I having an issue trying to play a movie or video when a 2nd display (720p TV) is connected to the Windows RT. I've tried all kinds of video formats, players, even YouTube videos won't play. The general error message is "cannot play video". Oh, my Windows RT is stock. Any help is appreciated.

RodneyBR said:
I having an issue trying to play a movie or video when a 2nd display (720p TV) is connected to the Windows RT. I've tried all kinds of video formats, players, even YouTube videos won't play. The general error message is "cannot play video". Oh, my Windows RT is stock. Any help is appreciated.
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Anybody with a suggestion?

RodneyBR said:
Anybody with a suggestion?
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I know that Windows apps don't support 720p. Must be higher. Could be related to this.
I have found opening a app and playing a video before plugging in a second screen works, but the image won't fully fit on the second screen.

99pollarda said:
I know that Windows apps don't support 720p. Must be higher. Could be related to this.
I have found opening a app and playing a video before plugging in a second screen works, but the image won't fully fit on the second screen.
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That's kinda what I thought, as it's a 720p plasma TV This has to be a bug, which I hope they resolve.

RodneyBR said:
That's kinda what I thought, as it's a 720p plasma TV This has to be a bug, which I hope they resolve.
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It not a bug. But Microsoft did not allow metro app running at 720p. I think minimum resolution is 1024x768.

RodneyBR said:
That's kinda what I thought, as it's a 720p plasma TV This has to be a bug, which I hope they resolve.
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you must have a 768 pixel high display to run metro apps. A 720p display is of course 720 pixels high. However, some (but not all) 720p TV's actually have a native res of 1366*768 or 1360*768 and then scale 720p content to fit (and a few go the other way of being able to scale 1366*768 to fit their native 720p), check in the screen resolution settings if you can output to either of these resolutions on your TV from your tablet.

SixSixSevenSeven said:
you must have a 768 pixel high display to run metro apps. A 720p display is of course 720 pixels high. However, some (but not all) 720p TV's actually have a native res of 1366*768 or 1360*768 and then scale 720p content to fit (and a few go the other way of being able to scale 1366*768 to fit their native 720p), check in the screen resolution settings if you can output to either of these resolutions on your TV from your tablet.
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The TV supports 1366x768, and the Surface RT will display on it an an extended screen or duplicate, but when I try and play movies using an app it won't work at all with the TV connected.

MKV Playback is Jittery

Sorry if this has been answered before but I searched the forum and found very little info.
I just got my AFTV and sideloaded XBMC (signed-xbmc-13.1-FireTV(v6)) on to it. I have Audio Passthrough enabled so that my MKV files with AC-3 and DTS (not DTS HD) can go directly to my receiver. What I am noticing is that the Playback of these files (Over a wired Network both devices connected to a Gigabit switch) seem to be jittery or choppy (not so much that I can not watch them). I am coming from a WD Live TV and it never had this problem. I have tried playing the files via SMB and NFS shares and both seem to show the same results. The file sizes range from 400MB to up to 10GB. I have tried both Hardware Acceleration and Software. Is this a limitation of the AFTV (Which I don't want to believe because the WD Live TV has way lower specs) or is there a certain setup I have to do in the Settings to get it to play 100% Smooth?

jdawg0024 said:
Sorry if this has been answered before but I searched the forum and found very little info.
I just got my AFTV and sideloaded XBMC (signed-xbmc-13.1-FireTV(v6)) on to it. I have Audio Passthrough enabled so that my MKV files with AC-3 and DTS (not DTS HD) can go directly to my receiver. What I am noticing is that the Playback of these files (Over a wired Network both devices connected to a Gigabit switch) seem to be jittery or choppy (not so much that I can not watch them). I am coming from a WD Live TV and it never had this problem. I have tried playing the files via SMB and NFS shares and both seem to show the same results. The file sizes range from 400MB to up to 10GB. I have tried both Hardware Acceleration and Software. Is this a limitation of the AFTV (Which I don't want to believe because the WD Live TV has way lower specs) or is there a certain setup I have to do in the Settings to get it to play 100% Smooth?
Click to expand...
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I experience the same with my FireTV and the Ouya. It's really noticable when the Motion Interpolation settings is ACTIVE on my LEDTV.
With the Motion Interpolation desactivated, It's harder to notice, but it's there.
Glad to see that i'm not alone noticing this.

kalouka said:
I experience the same with my FireTV and the Ouya. It's really noticable when the Motion Interpolation settings is ACTIVE on my LEDTV.
With the Motion Interpolation desactivated, It's harder to notice, but it's there.
Glad to see that i'm not alone noticing this.
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So I am guessing it's a limitation of XBMC? Movies off of Amazon Prime play flawlessly, but I assume those aren't MKV's. I really like the box but this is a deal breaker for me. I have a huge collection of BluRay Rips in MKV format. I guess it's back to the WD Live TV.
Sent from my Nexus 5 using XDA Free mobile app

I got flawless playback of non-DTS MKV on the Sony NSZ-GS7 I once had until replacing it with Fire TV because it got corrupted somehow.
I think Fire TV is missing proper support for a lot of essential formats.

jdawg0024 said:
Sorry if this has been answered before but I searched the forum and found very little info.
I just got my AFTV and sideloaded XBMC (signed-xbmc-13.1-FireTV(v6)) on to it. I have Audio Passthrough enabled so that my MKV files with AC-3 and DTS (not DTS HD) can go directly to my receiver. What I am noticing is that the Playback of these files (Over a wired Network both devices connected to a Gigabit switch) seem to be jittery or choppy (not so much that I can not watch them). I am coming from a WD Live TV and it never had this problem. I have tried playing the files via SMB and NFS shares and both seem to show the same results. The file sizes range from 400MB to up to 10GB. I have tried both Hardware Acceleration and Software. Is this a limitation of the AFTV (Which I don't want to believe because the WD Live TV has way lower specs) or is there a certain setup I have to do in the Settings to get it to play 100% Smooth?
Click to expand...
Click to collapse
I had that problem on one file, I demuxed and remuxed using MKVToolnix and it played flawlessly after
I using this http://forum.xda-developers.com/showthread.php?t=2790392 XBMC

jdawg0024 said:
So I am guessing it's a limitation of XBMC? Movies off of Amazon Prime play flawlessly, but I assume those aren't MKV's. I really like the box but this is a deal breaker for me. I have a huge collection of BluRay Rips in MKV format. I guess it's back to the WD Live TV.
Sent from my Nexus 5 using XDA Free mobile app
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Just to be clear, the hiccup I talk about is hard to see for a common human eye (my girlfriend doesn't notice at all). The movie plays really well,
But for a 24p on 24hz refreshrate fan, the tinny hiccup is noticable. jdawng0024, do we talk about the same thing ?

kalouka said:
Just to be clear, the hiccup I talk about is hard to see for a common human eye (my girlfriend doesn't notice at all). The movie plays really well,
But for a 24p on 24hz refreshrate fan, the tinny hiccup is noticable. jdawng0024, do we talk about the same thing ?
Click to expand...
Click to collapse
Mine is noticeable to everyone who sees it. The file plays but is Jerky. Coming from a WD Live TV the Amazon Box Plays worse. I have been reading the forums for a couple of days now and I might install an older version of XBMC. All of my files are mkv with DTS or AC-3 audio and they are all 1080p.
Sent from my Nexus 5 using XDA Free mobile app

jdawg0024 said:
Mine is noticeable to everyone who sees it. The file plays but is Jerky. Coming from a WD Live TV the Amazon Box Plays worse. I have been reading the forums for a couple of days now and I might install an older version of XBMC. All of my files are mkv with DTS or AC-3 audio and they are all 1080p.
Sent from my Nexus 5 using XDA Free mobile app
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Might be a ''noob' question but, are you able to see your rendering stats with ''O' on the keyboard' or with your remote (keymap no.3). Is it really dc:stf-h264 that you see or dc:ff-h264 ??
I say that because I found a bug that, if I play a bunch of music video for example with party mode or not, after a while, maybe 15 or 25 clips. XBMC cannot decode the video with hardware decoding anymore. Even if libstagefright is selected in acceleration settings, the renderer clearly displays dc:ff-h264 for all my h264 video. Because of that, all videos stutters/jitters/frame drop.The only workaround I found is to reboot the FireTV with Home+Play for 5 seconds. And everythings is find until it happens again.

kalouka said:
Might be a ''noob' question but, are you able to see your rendering stats with ''O' on the keyboard' or with your remote (keymap no.3). Is it really dc:stf-h264 that you see or dc:ff-h264 ??
I say that because I found a bug that, if I play a bunch of music video for example with party mode or not, after a while, maybe 15 or 25 clips. XBMC cannot decode the video with hardware decoding anymore. Even if libstagefright is selected in acceleration settings, the renderer clearly displays dc:ff-h264 for all my h264 video. Because of that, all videos stutters/jitters/frame drop.The only workaround I found is to reboot the FireTV with Home+Play for 5 seconds. And everythings is find until it happens again.
Click to expand...
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ive also experienced issues with xbmc properly selecting libstagefright. it happened when i was screwing around with both mediacodec and libstagefright enabled. the fix for me was to disable all acceleration, reboot the unit, enable libstagefright, reboot again, good to go ever since.

Ok think I got it a lot better. I restarted from Scratch. Every once in a while I will see it but it isn't nearly as bad. going to try to load the avancedsettings.xml and see if that smooths it out even further.

You are at a stalemate with XBMC since an OTA update reportedly fixed jittery 1080P playback AFAIK.
I found some speed enhancements throughout the weeks,but I never got around to posting them all.
Terribly sorry about forgetting to make that speed enhancement thread to those that want it,I have just been out of it lately.

retroben said:
You are at a stalemate with XBMC since an OTA update reportedly fixed jittery 1080P playback AFAIK.
I found some speed enhancements throughout the weeks,but I never got around to posting them all.
Terribly sorry about forgetting to make that speed enhancement thread to those that want it,I have just been out of it lately.
Click to expand...
Click to collapse
Could you give more details on this OTA update?
Ended up going back to my WD Live TV. MKV playback blows the amazon fireTV out of the water. I will continue to follow its progress and hopefully it gets better. I will buy it again once things get ironed out.
Sent from my Nexus 5 using XDA Free mobile app

jdawg0024 said:
Could you give more details on this OTA update?
Ended up going back to my WD Live TV. MKV playback blows the amazon fireTV out of the water. I will continue to follow its progress and hopefully it gets better. I will buy it again once things get ironed out.
Sent from my Nexus 5 using XDA Free mobile app
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Hey, just wondering if this ever got resolved. I'm also a WDTV Live user, and I was thinking about "upgrading" to a FireTV with its much snappier interface, more apps, etc. But almost ALL of my movies and TV are h264 mkvs with either DTS or AC3 sound (and some AAC/mp4s mixed in there as well).
Can the FireTV play those kinds of files flawlessly from a SMB or NFS share? It's been months since this thread was active, so I wanted to see if this is a "solved" issue nowadays. Thanks!

lannister80 said:
Hey, just wondering if this ever got resolved. I'm also a WDTV Live user, and I was thinking about "upgrading" to a FireTV with its much snappier interface, more apps, etc. But almost ALL of my movies and TV are h264 mkvs with either DTS or AC3 sound (and some AAC/mp4s mixed in there as well).
Can the FireTV play those kinds of files flawlessly from a SMB or NFS share? It's been months since this thread was active, so I wanted to see if this is a "solved" issue nowadays. Thanks!
Click to expand...
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flawlessly dude.. the OP was one of the few experiencing issues, i have a huge library of files on my SMB share and they all stream and play flawlessly.

nhumber said:
flawlessly dude.. the OP was one of the few experiencing issues, i have a huge library of files on my SMB share and they all stream and play flawlessly.
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So just sideload XBMC (any particular version/build/etc?) and you're off to the races? No rooting, no flashing, etc?
Plays mkvs containing h264 or MPEG4, DTS or AC3, old xvid avis, etc? Will it play subtitles that aren't muxed into the mkvs (like in an srt file named the same as the mkv)?

I am also experiencing judder when playing 1080p H.264 (AC3 audio) MKV files with the fire TV.
I’ve tried XBMC and MXPlayer. I am seeing judder and frame drops with my AFTV, but can’t figure out why or how to tweak it. The same files play smoothly on my Galaxy S4 and Nexus 7 using MX Player.
Any thoughts?

lannister80 said:
So just sideload XBMC (any particular version/build/etc?) and you're off to the races? No rooting, no flashing, etc?
Plays mkvs containing h264 or MPEG4, DTS or AC3, old xvid avis, etc? Will it play subtitles that aren't muxed into the mkvs (like in an srt file named the same as the mkv)?
Click to expand...
Click to collapse
im rooted but it doesnt matter for XBMC, im running gotham 13.2 , DTS DD and AC3 all work great via HDMI and optical, i would assume it will auto use a local srt file but for sure you can point it to it.. xbmc will scrape the net for any subtitles for every movie i've encountered, so it shouldnt be an issue for you. the XBMC wiki has a good section with everything you need to know about xbmc and the FTV, there are a few device specific settings you need to make and your off to the races.

Has anyone who was experiencing the DTS MKV video judder audo sync issues resolved them? I just picked up two AFTV's and can not get my DTS MKV's to work.

connection
I got AFTV a month ago and did not have an issue streaming MKV videos from my synology nas via WiFi 5GHz. after a few days i started to notice video judder and i switch from WiFi to plug in Ethernet and it made it worse. it appears that AFTV connects better with WiFi from streaming shows/movies compare to plug in Ethernet. is there specific settings i need to adjust for the Ethernet plug to work better?

speedracerx0509 said:
Has anyone who was experiencing the DTS MKV video judder audo sync issues resolved them? I just picked up two AFTV's and can not get my DTS MKV's to work.
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mine all work fine, you have libstagefright enabled and media codec disabled right?

Trouble displaying UHD videos on 4k TV

Hi, I am trying to play UHD videos shot by the G4 on an LG TV that has 4K resolution (remember UHD and 4K are not the same thing). The video proportions seem to be altered into something narrower. I am using VLC media player and have already tried the "A" shortcut to experiment all the available formats, but none seems to bring proportions back to normality. I have also tried out all the TV available formats, with no success. When I play the same videos on my laptop, I finally get the right proportions. Any suggestion to solve this problem?
Thank you

How are you playing them? Are you using an USB stick connected to the TV or a PC? I had issues with playing some videos with the built-in player from my LG TV.

By means of 4k 60fps capable hdmi cable attached to a laptop

What player are you using? How powerful is your laptop? G4 records at a high bitrate, it can really stress your laptop. I suggest re-encoding them with a lower bitrate.

Bitrate is fully supported, the problem is with format / proportion not with performance.
Thank you

Like I said, try to re-encode the files from the G4.

Could you please suggest a tool for re-coding? Thank you

Handbrake is by far the most easier to use https://handbrake.fr/downloads.php. It also has versions for all major OS-es, I am using it for a while now on Windows (it also has multithread). It can also do HEVC (H265). Just make sure you select a high enough bitrate for H264 (talking from encoding 4K videos). Try with a smaller file when you perform some tests, I would recommend using about half of the bitrate the G4 produces (probably 15 Mbit bitrate should be enough for H264). For H265 I would recommend using 5 Mbit bitrate, this encoder is still new.