Develop Bugs

Looked everywhere, going nuts, can't get into home screen

hey guys, bought firetv a while ago in usa, worked perfectly, was a prime member so it came all setup for me. moved to canada, screen popped up:enter your existing PIN set for amazon instant video. i try what i think it is, like 00000 or 12345, doesn't work AND the error is A connection to the internet could not be established. Please try again later. got a new modem/router when i got internet here in canada, then switched to my original router from usa, still has the same problem.
i mostly use it as a media streamer using plex, i don't expect to get amazon instant video, but i can't even get past this screen.
thanks a ton!!

Did you try contacting Amazon support? They're usually very responsive.
Also, look up a way to remove the FireTV from your account so it can be reinitialized. It's probably confused because of the country change. You should find this from your Amazon account on the web.

Couldn't find the number!
Newcron said:
Did you try contacting Amazon support? They're usually very responsive.
Also, look up a way to remove the FireTV from your account so it can be reinitialized. It's probably confused because of the country change. You should find this from your Amazon account on the web.
Click to expand...
Click to collapse

BradFazner said:
Couldn't find the number!
Click to expand...
Click to collapse
From the Amazon homepage, all the way down to the right there's a link for 'Help'. Click on that and just follow the instruction. There's a bunch of options and one of the options is 'Call Us'. The last time I had to contact Amazon support I didn't find a phone number either, but after following the instruction I had the option for them calling me. They called me within 2 minutes!

https://www.amazon.com/gp/video/settings?ie=UTF8&ref_=aiv_rdr_pin
aka
http://amazon.com/pin

AHA! figured it out. plugged in ethernet cable, so internet works without having to log into my wifi, then code works one time out of a bunch of tries, then it still wants me to put in that code again for some reason at random times, so i factory reset it, and unplugged the internet, started and it prompted me to join a wifi connection. now it works great, but i took off the parental controls so it wouldn't ask me for my pin (i had fyi changed my pin to 00000 but it only worked every once in a while). thanks for the help guys

NFL Sunday Ticket Tablet App

Can someone please test drive the NFL Sunday Ticket Tablet app for me on FireTV. I have the opportunity to pay to upgrade someones Sunday Ticket to MAX in exchange for their login. However I want to make sure I can use it on FireTV otherwise it is a waste of $100.
DirecTV MAX Info
http://www.directv.com/sports/nfl?ACM=false&lpos=Header:3
Link to Tablet App
https://play.google.com/store/apps/details?id=com.directv.sundayticket&hl=en
Thanks

mcsephoenix said:
Can someone please test drive the NFL Sunday Ticket Tablet app for me on FireTV. I have the opportunity to pay to upgrade someones Sunday Ticket to MAX in exchange for their login. However I want to make sure I can use it on FireTV otherwise it is a waste of $100.
DirecTV MAX Info
http://www.directv.com/sports/nfl?ACM=false&lpos=Header:3
Link to Tablet App
https://play.google.com/store/apps/details?id=com.directv.sundayticket&hl=en
Thanks
Click to expand...
Click to collapse
Would love to hear how this works out for you.

I side loaded the app and it starts but I have no login thus far to test it.

mcsephoenix said:
I side loaded the app and it starts but I have no login thus far to test it.
Click to expand...
Click to collapse
OK, well I suppose that's somewhat encouraging please share your progress once you get that login. Thanks

Unfortunatly I won't be getting the login unless I pay him to upgrade to Sunday Ticket Max. I am not going to pay for the upgrade if I can't use it so I am kind of stuck.

mcsephoenix said:
Unfortunatly I won't be getting the login unless I pay him to upgrade to Sunday Ticket Max. I am not going to pay for the upgrade if I can't use it so I am kind of stuck.
Click to expand...
Click to collapse
Worse comes to worse, you use the app on your phone or tablet and cast it / mirror it to the Fire TV or other set top box

One last time, anyone get this working?

mcsephoenix said:
One last time, anyone get this working?
Click to expand...
Click to collapse
I've got the NFL Game Pass app working (requires a mouse; I'm using Droidmote) so I'd have to imagine the Sunday Ticket app would work as well.

onlinespending said:
I've got the NFL Game Pass app working (requires a mouse; I'm using Droidmote) so I'd have to imagine the Sunday Ticket app would work as well.
Click to expand...
Click to collapse
Thanks thats a start. I wish they would make Droidmote available on the amazon app store. I have a ton of amazon coins to spend and can't find anything to spend them on lol

onlinespending said:
I've got the NFL Game Pass app working (requires a mouse; I'm using Droidmote) so I'd have to imagine the Sunday Ticket app would work as well.
Click to expand...
Click to collapse
So you side load the Droidmote server on the FireTv and run that in the apps, then exit, and it runs in the background? I too would like to get Sunday Ticket on my FireTv.

mcsephoenix said:
Thanks thats a start. I wish they would make Droidmote available on the amazon app store. I have a ton of amazon coins to spend and can't find anything to spend them on lol
Click to expand...
Click to collapse
You and me both. I ended up just buying it. It's not without its shortcomings, but it's actually quite nice. One time the server complained that it wasn't a registered license, and I had to uninstall and reinstall it. But it's been solid since. And for the client I'm using an old phone which disables wifi when it enters standby and the Droidmote software doesn't auto reconnect. I have to manually do so, which is such a drag. I contacted the author and he doesn't appear interested in fixing this, even though it'd be rather trivial to implement that auto reconnect functionality.
shaxs said:
So you side load the Droidmote server on the FireTv and run that in the apps, then exit, and it runs in the background? I too would like to get Sunday Ticket on my FireTv.
Click to expand...
Click to collapse
I purchased iit and installed it from the Play Store (which I had side loaded). There's a setting to have Droidmote server start in the background which works well. I believe you need root for it

onlinespending said:
You and me both. I ended up just buying it. It's not without its shortcomings, but it's actually quite nice. One time the server complained that it wasn't a registered license, and I had to uninstall and reinstall it. But it's been solid since. And for the client I'm using an old phone which disables wifi when it enters standby and the Droidmote software doesn't auto reconnect. I have to manually do so, which is such a drag. I contacted the author and he doesn't appear interested in fixing this, even though it'd be rather trivial to implement that auto reconnect functionality.
I purchased iit and installed it from the Play Store (which I had side loaded). There's a setting to have Droidmote server start in the background which works well. I believe you need root for it
Click to expand...
Click to collapse
I can confirm that DirecTV Sunday ticket app works fine on the fire TV. Side load it and it works fine The problem is that it is entirely a touchscreen app so the fire TV remote will not work and you cannot watch anything. Droidmote fixes this problem, but requires root. If you don't want to root, just plug in a mouse to the back USB port. I have all the games up now! Good luck.

mybad702 said:
I can confirm that DirecTV Sunday ticket app works fine on the fire TV. Side load it and it works fine The problem is that it is entirely a touchscreen app so the fire TV remote will not work and you cannot watch anything. Droidmote fixes this problem, but requires root. If you don't want to root, just plug in a mouse to the back USB port. I have all the games up now! Good luck.
Click to expand...
Click to collapse
I side loaded Sunday Ticket to my AFTV, and can login and see the list of games. But nothing happens when I click on "watch game"...
Have you gotten a game to actually work? If so, which version of the Sunday Ticket app are you using?
PS: my iPhone 5S mirrors directly my Apple TV for the games, but it's choppy over wifi. AFTV uses Ethernet.

When I open the app it tells me, "current app version is less than minimum version". Then when I click 'accept' the app just crashes. Anyone else have this problem? I have a valid password but cannot access this . It is the version of the app listed by the original poster.
Thanks!

clarkm said:
When I open the app it tells me, "current app version is less than minimum version". Then when I click 'accept' the app just crashes. Anyone else have this problem? I have a valid password but cannot access this . It is the version of the app listed by the original poster.
Thanks!
Click to expand...
Click to collapse
I had the same problem at first but then I was able to install it on my tablet and snag the apk out of /data/app folder. Both the phone version and the tablet version install fine on the firetv and even the game info updates however I can't get it steam a live game so far. I am trying to do it via the browser now but so far I know Chrome won't work.

would there be any way for you to post that apk you snagged out of your /data/app folder? Is that against forum rules?
I'm sorry I just don't have another android device to get it from.
Thanks!

clarkm said:
would there be any way for you to post that apk you snagged out of your /data/app folder? Is that against forum rules?
I'm sorry I just don't have another android device to get it from.
Thanks!
Click to expand...
Click to collapse
I don't see why not, it's free... FYI I tried the fake wifi exposed module that didn't help either...

mcsephoenix said:
I don't see why not, it's free... FYI I tried the fake wifi exposed module that didn't help either...
Click to expand...
Click to collapse
Thanks a lot for posting that! It worked just fine - no errors like last time! I did notice it's one point version back from the version that's currently in the play store.
Anyway, I started it up, highlights, stats, work fine. However, I tried to stream a live game and got this error:
"Due to NFL rules, local broadcast or non-sellout games are not available to stream on your device."
It was towards the end of the 4pm games... so maybe I'll try again tonight and see if i can get it to work.
Any progress for you? Did you get the same error?

clarkm said:
Thanks a lot for posting that! It worked just fine - no errors like last time! I did notice it's one point version back from the version that's currently in the play store.
Anyway, I started it up, highlights, stats, work fine. However, I tried to stream a live game and got this error:
"Due to NFL rules, local broadcast or non-sellout games are not available to stream on your device."
It was towards the end of the 4pm games... so maybe I'll try again tonight and see if i can get it to work.
Any progress for you? Did you get the same error?
Click to expand...
Click to collapse
I saw that message as well on the Dallas game. I was mostly trying to get the redzone channel working. I gave up for this week no luck with either app nor any browser. Luckily the games I wanted to watch were in my local market this week. The tablet app works fine on my hp touchpad running ICS.

mcsephoenix said:
I don't see why not, it's free... FYI I tried the fake wifi exposed module that didn't help either...
Click to expand...
Click to collapse
This version looks like the tablet version, WAY nicer than the phone app I tried before on the AFTV
The Sunday Ticket games are over for the week, but I was able to watch some replay highlights, and did see errors about games not being a part of the Sunday ticket package. The highlights played in full screen, and with Ethernet had better quality than Airplay from the iPhone.
When I tried to click the Red Zone channel it showed a loading circle and said "activating" and never loaded. I'm not sure if it's just because all the Sunday Ticket games ended, but neither red zone or fantasy some currently load.
The big question mark will be next week... Will we be able to get a live game to work? fingers crossed.
Also - did anyone else notice the "record" button...? How could that possibly be useful? Lol

Google play store - no connection with root problem

So I have a rooted amazon fire tv. I installed the frameworks and all the files in the zip successfully. I am logged into my account which I entered correctly, but all i see in the middle is "No connection" and underneath that I see the word "Retry" which is greyed out. I am blocking the two websites thru opendsn and have the amazon internal app disabled to do updates. If anyone had the same problem and knows what I'm doing wrong i'd appreciate any help. Thanks

abacus0101 said:
So I have a rooted amazon fire tv. I installed the frameworks and all the files in the zip successfully. I am logged into my account which I entered correctly, but all i see in the middle is "No connection" and underneath that I see the word "Retry" which is greyed out. I am blocking the two websites thru opendsn and have the amazon internal app disabled to do updates. If anyone had the same problem and knows what I'm doing wrong i'd appreciate any help. Thanks
Click to expand...
Click to collapse
Sorry, but figured it out. Needed frameworks HD installed, after reboot, play store comes up. Op you can close this thread. Thanks

I am going crazy with trying to get this damn google play store on my amazon fire tv! Do you mind telling me where I can find the frameworks hd at? Please and thank you...

Mofosfoodtruck said:
I am going crazy with trying to get this damn google play store on my amazon fire tv! Do you mind telling me where I can find the frameworks hd at? Please and thank you...
Click to expand...
Click to collapse
It might be quicker if you go to aftvnews and follow the guides.
Some tips--close the white spaces in the apks you push and I can't remember but I think the version of playstore is old and doesn't work, get the newest. Also it says get new markethelper but I believe the older one worked for me.
It'll all make sense during the process. Just pay close attention.

Is NETFLIX Being Blocked on Rooted Devices

Read here:
http://www.androidpolice.com/2017/05/13/netflix-vanishing-play-store-rooted-users/
I seem to have lost it but maybe just a glitch. getting error:
Sorry we cannot reach the Netflix service. Please try to restart the Netflix application (-114)
A big ouch if true. Looking for alternative streamers anyway. Recommendations?

schneid said:
Read here:
http://www.androidpolice.com/2017/05/13/netflix-vanishing-play-store-rooted-users/
I seem to have lost it but maybe just a glitch. getting error:
Sorry we cannot reach the Netflix service. Please try to restart the Netflix application (-114)
A big ouch if true. Looking for alternative streamers anyway. Recommendations?
Click to expand...
Click to collapse
Luckily the Amazon FTV App is in a different update cycle then the PlayStore's. No problem with playback on my Rooted FTV1 so far. Watching the new NORM MACDONALD Comedy Special to test it out ... :laugh: :good: (He still got one of the best unique deliveries)

False alarm. Just a coincidence. Still need a new streaming solution with locals and DVR. That's not asking for much.

Mind if I ask how you fixed this error?
Ever since installing the latest pre-rooted on my Fire TV gen 1, netflix just comes back with ui-error-800-3
Everything I found on the net to try and fix it has not worked. It works fine on my non-rooted Fire Stick, just not the Fire TV.
Thanks.
-Chris

Delete Cache, Data, Uninstall, Reinstall

if that doesn't work:
https://help.netflix.com/en/node/12232

I just wanted to throw this in there because I had the exact same problems with a brand new device, not rooted - Samsung Galaxy S8+ kept giving me the error "Sorry, we cannot reach the Netflix service. Error (-1001)." I looked and looked for answers and couldn't figure it out, and finally I found VPN apps. I downloaded Turbo VPN from the Play Store and installed it and started it. I then started Netflix and it actually opened. I tried to watch a show via streaming and it said that I had to uninstall my VPN app. I thought "great, now it's over". But it wasn't! I turned off the VPN and restarted Netflix and it actually opened like normal (without any errors!) and now I can watch my shows. I don't know if this was a block by Samsung or AT&T or whatever to make us use their DirectTV Now service, but this was how I fixed the issue.

New 5.2.6.0 update blocks all free app content on my Fire TV

The new 5.2.6.0 update was pushed out to my FireTV on Saturday morning and I've been unable to run YouTube, PBS, NBC, and Amazon Prime programming since then. All my paid apps are running fine so far - Hulu, Netflix, HBO Now - but when I try to load anything from the free apps, I get kicked back a screen or two and nothing loads.
I have one of the original Fire TV boxes as I bought it in April 2014 and it's worked great since I bought it. I was on the phone for over an hour yesterday trying to get some help from their techs but nothing worked including a complete factory reset. Something in this update is blocking access to my free apps programming.
I understand that I'm supposed to be seeing more advertising but that's missing too. I was told at the end of my tech support conversation to buy another box because the warranty has obviously run out, but of course, they stopped selling the boxes several weeks ago and I'm stuck with a box that only works for half of what we used to watch.
Any suggestions for my next step? TIA!

Mj_Oregon said:
The new 5.2.6.0 update was pushed out to my FireTV on Saturday morning and I've been unable to run YouTube, PBS, NBC, and Amazon Prime programming since then. All my paid apps are running fine so far - Hulu, Netflix, HBO Now - but when I try to load anything from the free apps, I get kicked back a screen or two and nothing loads.
I have one of the original Fire TV boxes as I bought it in April 2014 and it's worked great since I bought it. I was on the phone for over an hour yesterday trying to get some help from their techs but nothing worked including a complete factory reset. Something in this update is blocking access to my free apps programming.
I understand that I'm supposed to be seeing more advertising but that's missing too. I was told at the end of my tech support conversation to buy another box because the warranty has obviously run out, but of course, they stopped selling the boxes several weeks ago and I'm stuck with a box that only works for half of what we used to watch.
Any suggestions for my next step? TIA!
Click to expand...
Click to collapse
I'm not from the US, but I'm pretty this is sounding like some sort of cache bug.
Try going to each individual app in settings and clearing cache and data; if this doesn't solve it, then I would remove the app and reinstall it.
If this doesn't work, I'd try deregistering your Amazon account in settings with the applications stated removed; then registering again, this may refresh the app store's data.
Lastly, try a factory reset of the Fire TV; this is a last resort.

Ok so i have same issues the main one being allcast i cannot stream to tv from phone or kindle hd the firestick just tells me to install allcast on firestick... i have also factory reset and still the same issues telling me to install the app... tryed on my old firestick not updated to 5.2.6.0 and all app are working fine
Uk user

Um. For those of you with the app store problems, does syncing your Amazon account fix this?
This is if you cannot download applications
Go to: Settings > My Account > Sync Amazon Content
What if you install the app from the browser interface on your laptop.
Johnr79 said:
Ok so i have same issues the main one being allcast i cannot stream to tv from phone or kindle hd the firestick just tells me to install allcast on firestick... i have also factory reset and still the same issues telling me to install the app... tryed on my old firestick not updated to 5.2.6.0 and all app are working fine
Click to expand...
Click to collapse
Try to install it remotely from the Amazon site, and choose to deliver it to the Fire stick you want. If it doesn't try to sync your account.
I doubt the application being installed is at issue, I believe there is some sort of configuration issue for you with the app. I don't use AllCast, so I can't help you there
This application has stopped working since the 21st September on newer released firmwares, the application developer will need to fix the issue with newer firmwares for AllCast.
This could be correlated with the issues others have; I doubt there has been major API changes.

Ok thanks i appreciate the reply regarding allcast app guess i just have to wait for an update and try it again..
:good:

XDA_h3n said:
I'm not from the US, but I'm pretty this is sounding like some sort of cache bug.
Try going to each individual app in settings and clearing cache and data; if this doesn't solve it, then I would remove the app and reinstall it.
If this doesn't work, I'd try deregistering your Amazon account in settings with the applications stated removed; then registering again, this may refresh the app store's data.
Lastly, try a factory reset of the Fire TV; this is a last resort.
Click to expand...
Click to collapse
I did all of this during my phone conversation with tech support, plus I had removed and reinstalled those apps prior to calling in with my problem. We did the deregistering/reregistering my account and then we did a full factory reset, which also didn't work. Is it possible that I have a corrupt install of this update? And could tech support remove the new version and knock it back to the previous one?

Interesting questions. I've had YouTube freezing after a few minutes, since the update. I'll do a clear cache/data as see if that resolves it. If not a new YT install.

I spoke with tech support last night because I reported this issue to them about 10 days ago and I wanted an update. The guy told me there was a master ticket in the system regarding this issue. It sounds like the new update triggered an hdcp error in certain apps. Like the OP, all my payed apps work but non of my amazon or free apps.

mnsupermachine said:
I spoke with tech support last night because I reported this issue to them about 10 days ago and I wanted an update. The guy told me there was a master ticket in the system regarding this issue. It sounds like the new update triggered an hdcp error in certain apps. Like the OP, all my payed apps work but non of my amazon or free apps.
Click to expand...
Click to collapse
I ended up buying a 2nd generation unit from Best Buy that arrived today and is working just fine. Good luck with yours - I hope they get it fixed for you.