Develop Bugs

Fire Phone - Sim Unlock?

Has anyone had their fire phone sim unlocked?
I would like to know if this might be different than any sim unlocking any other AT&T phone. I know it's exclusive, but that doesn't cause problems with unlock services.
Thanks

winter.k said:
Has anyone had their fire phone sim unlocked?
I would like to know if this might be different than any sim unlocking any other AT&T phone. I know it's exclusive, but that doesn't cause problems with unlock services.
Thanks
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Click to collapse
it's locked to at&t, I dont think its possible to do anything .. Im returning the devices.

winter.k said:
Has anyone had their fire phone sim unlocked?
I would like to know if this might be different than any sim unlocking any other AT&T phone. I know it's exclusive, but that doesn't cause problems with unlock services.
Thanks
Click to expand...
Click to collapse
I unlocked mine. Just fill out the device unlock form that AT&T has and they will send you an unlock code within six hours. You have to be an AT&T customer or former AT&T customer. You can have a friend do it though. It's really easy.

is it possible to activate from other countries.
I got the fire pone as a gift. However I am not in the US and the phone is with me. The friend who got it from me has access to at&t. Is it possible? To activate from over seas.
For the Love of Tech said:
I unlocked mine. Just fill out the device unlock form that AT&T has and they will send you an unlock code within six hours. You have to be an AT&T customer or former AT&T customer. You can have a friend do it though. It's really easy.
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bellatrixue said:
I got the fire pone as a gift. However I am not in the US and the phone is with me. The friend who got it from me has access to at&t. Is it possible? To activate from over seas.
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Well, as it is the phone is locked to AT&T. Either he can activate it and send you a SIM card and you can pay a boatload of international fees or you can unlock the phone.
Well, actually he can unlock the phone for you. Give him your IMEI number. It will either be on the box or in the Settings under Device and Information about this Fire phone. Have him go to the AT&T unlock request form and put in a request. You can do it yourself if you have a former AT&T account.
They will send your friend a confirmation Email to which he has to click a link in. After that they say that they will get back to you within 48 hours or up to 5 business days but all three times I did it it took less than 12 hours.
Once they give you the unlock code you need to put a SIM card in the device that is not an AT&T SIM. It will ask for the code and you just type it in. Then, the phone will work on any carrier you want. I've unlocked two of them already.

For the Love of Tech said:
Well, as it is the phone is locked to AT&T. Either he can activate it and send you a SIM card and you can pay a boatload of international fees or you can unlock the phone.
Well, actually he can unlock the phone for you. Give him your IMEI number. It will either be on the box or in the Settings under Device and Information about this Fire phone. Have him go to the AT&T unlock request form and put in a request. You can do it yourself if you have a former AT&T account.
They will send your friend a confirmation Email to which he has to click a link in. After that they say that they will get back to you within 48 hours or up to 5 business days but all three times I did it it took less than 12 hours.
Once they give you the unlock code you need to put a SIM card in the device that is not an AT&T SIM. It will ask for the code and you just type it in. Then, the phone will work on any carrier you want. I've unlocked two of them already.
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can you help me？

guys can you help me unlock my fire phone, I don't have a ATT account and want to use it on tmobile.

from nepal
I got a friend of my mine to get me the fire phone from america but now the problem is though i got an unlocked one i cannot seem to unlock it and since im in Kathmandu nepal . i cannot figure out a way to unlock it . can u please do it for me . since u got two done .

need help unlocking the sims for a amazon fire phone
I need help unlocking my amazon fire phone to work with other sims carrier thay att and I don't have any friends with att so I need help please please

If you're friends got you the phones, just have them do it for you.
Have them go to the AT&T website:
https://www.att.com/deviceunlock/client/en_US/termsAndCondition?
Then have them fill out the form, and then have them send you the unlock code when they receive it.

I unlocked Fire phone but it was a long process
Hello!
I struggled a little bit before I managed to unlock my Fire phone because I use it outside of the US.
Fortuntately, it can be done but you need to buy your Fire phone for full price with no contract. If you bought it for 649 bucks (before the price drop) you can ask for a refund of $200.
Take a look at how I unlocked my Fire phone.
Regards

For Telekom customers in germany the fire phone unlock is FREE after 15.12.2014
https://www.t-mobile.de/sim-lock-entsperren/0,20638,23789-_,00.html
For that who shoot a phone for 10€ - congratulations

It was only a joke by the German-Telekom
Is there another possibility to unlock the firephone?

Hello,
unfortunately i don´t have an AT&T Fire Phone. I have one from the german Telekom
Do u know, how to unlock this?

I just bought a code with another unlock service for $28. I am waiting but I am not sure it'll work.

zapshot said:
no need to worry if you need to unlock AT&T fire phone..
its simple.. get your unlock code from unlockfirephone.net
insert any other carrier sim card ..
Press and hold the Power button. After the phone turns on, enter the SIM network unlock PIN which you got from unlockfirephone.net
i got it like that
hope this helps
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Click to collapse
unlockifrephone.net 56euro for a code...
no thanks.

We need uk o2 unlock services any out there?

nckserver.com , $27 I have got my code for 3 days.

ia79 said:
nckserver.com , $27 I have got my code for 3 days.
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Click to collapse
is this trustfull? or can they do sth. wrong/illegal with my IMEI Number?

Have sent off for a code with another company... still waiting! Will post how it goes. O2 were as you would expect not very helpful or impressed with me wanting to switch to Vodafone.
UPDATE - Company came back unable to unlock. So theunlockingcompany.com is a no go
Sent from my SD4930UR using XDA Premium 4 mobile app

[HELP] unlock alcatel idol 4s T-Mobile

Hi.
Someone will know how to unlock Alcatel idol 4s Windows from T-mobile?
I not have T-Mobile Account. i do not live in US. I called T-Mobile but they ask for an account to be able to unlock this cellphone.
Can it be unlocked through a service or Software?
Thanks and Regards!

There are sim unlocking/network unlocking services. I am aware of a good one for Lumias, but have not had luck on the IDOL4s yet. Maybe someone can give a suggestion of a valid one they used more recently...

nate0 said:
There are sim unlocking/network unlocking services. I am aware of a good one for Lumias, but have not had luck on the IDOL4s yet. Maybe someone can give a suggestion of a valid one they used more recently...
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Click to collapse
Yes, I have contacted several services but none to result, one that you recommend me?

I have only tried one that says they will do it, but it resulted in no service provided thus far. I have since put in a dispute/claim with paypal. The order still says in progress when I check the site. It has been that way since 5/28. So maybe their turnaround is much longer than what is advertised. No communication from them at all too. So at this point I have not one to recommend.

nate0 said:
I have only tried one that says they will do it, but it resulted in no service provided thus far. I have since put in a dispute/claim with paypal. The order still says in progress when I check the site. It has been that way since 5/28. So maybe their turnaround is much longer than what is advertised. No communication from them at all too. So at this point I have not one to recommend.
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ok. what is this site? you live in US? why not use t-mobile unlock service? they only ask for an account

I do not use T-Mobile service, much like your self. I had a situation where Alcatel in an attempt to replace my last Idol 4s mailed me the T-Mobile locked model instead of what I sent in which was the unlocked model. The only site I found when looking for a whole day was simunlock.com, they say they support unlocking it and let you fill the form out on the site with the information required.

nate0 said:
I do not use T-Mobile service, much like your self. I had a situation where Alcatel in an attempt to replace my last Idol 4s mailed me the T-Mobile locked model instead of what I sent in which was the unlocked model. The only site I found when looking for a whole day was simunlock.com, they say they support unlocking it and let you fill the form out on the site with the information required.
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I have a request in simunlock but I do not trust much in this site, although the code costs little there is no response by the site. The request is made on 06/03/17, do you have any idea to unlock it? regards

rjcs123 said:
I have a request in simunlock but I do not trust much in this site, although the code costs little there is no response by the site. The request is made on 06/03/17, do you have any idea to unlock it? regards
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Good luck. Like I said above that's the only one I found but I did not recommend it. I only pasted it for you since you requested anyway. I have submitted a claim via PayPal for my order a couple days ago.

nate0 said:
Good luck. Like I said above that's the only one I found but I did not recommend it. I only pasted it for you since you requested anyway. I have submitted a claim via PayPal for my order a couple days ago.
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Yes, the site seems false, if there are more sites like unlockonline, anyway, in every site that asks me the provider id, but neither the device nor the box appear. Thanks

The provider ID is on the sticker that was on the back of the phone.

nate0 said:
The provider ID is on the sticker that was on the back of the phone.
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When I bought the phone I did not have the sticker. I found a page where you enter the imei and it shows the model, the brand and the provider id. I do not know exactly if the provider ID that shows is the correct one, in your case could you give me an example of the provider id of your alcatel? Since as I tell you, mine does not bring the sticker

@rjcs123
This was the provider ID on the sticker for the T-Mobile variant Alcatel mistakenly sent me. 6071w-2btbus7

@nate0 is the same provider id that throws me the page = 6071W-2BTBUS7-1, model = Alcatel 4S Pro TMO

rjcs123 said:
@nate0 is the same provider id that throws me the page = 6071W-2BTBUS7-1, model = Alcatel 4S Pro TMO
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Are you making progress?

Someone on Windows Central sent me a message on a work around way they used to unlock this model. Below I summarized it.
A workaround for the unlock code:
A for sure way is to have T-Mobile to unlock it. But you need service with them to get the unlock code while having nothing owed on the phone or account. Call them and ask for the cheapest prepaid plan for one month, so that you can get the unlock code? He ordered a $5.99 sim card with 30 minutes and 30 text messages he used that for a few days so the IMEI can show as active in their database. I will follow up with him to see if he did in fact unlock it already.
UPDATE: Turns out T-Mobile was not telling the truth and needed more from his account then they lead on. So he canceled that method. T-Mobile did however share a unlocking site for him to consider, which is strange. But I guess they were doing what they could to provide customer satisfaction.

I'm also interested in finding a way to unlock my Alcatel 4S Windows. I sent my unlocked phone in for earpiece repairs and they sent it back to me SIM locked with a new IMEI. I have no clue why such a repair requires a new IMEI and relocking back to TMO (the device is the same, perhaps system board change?). I even left a note that the phone is unlocked and I need it to remain unlocked after the repairs. Now I'm stuck. I'm not with TMO and have no way to unlock it.
My first Alcatel phone and I don't even get to use it.

Tried to get TMobile to provide the code for 2 months before I switched, they repeatedly said it was requested, never received it.
Could not find any vendors that could provide the code.
Contacted Alcatel and they said only Tmobile had the unlock codes.
Gave up and bought a 650, but will most likely switch to iOS when it breaks. Apps are disappearing daily and W10M is god awful slow. Sad really!!!!!

aleunge said:
I'm also interested in finding a way to unlock my Alcatel 4S Windows. I sent my unlocked phone in for earpiece repairs and they sent it back to me SIM locked with a new IMEI. I have no clue why such a repair requires a new IMEI and relocking back to TMO (the device is the same, perhaps system board change?). I even left a note that the phone is unlocked and I need it to remain unlocked after the repairs. Now I'm stuck. I'm not with TMO and have no way to unlock it.
My first Alcatel phone and I don't even get to use it.
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Alcatel has been a pain in the neack honestly...FFU is still broken for the open market model. Probably why they feel they have to send out T-Mobile units not realizing they are locked to the T-Mobile network...lol

UPDATE: after speaking to a few support reps, one finally figured out what happened, that some of us were screwed over getting a phone we can't use. Got a prepaid shipping label and returned it. Now I have a brand new in box open market version with VR headset and everything (I already have one but I'm not complaining). I'm satisfied for now. Just worried the next time the speaker blows and I have to send it in for service again...

nate0 said:
Someone on Windows Central sent me a message on a work around way they used to unlock this model. Below I summarized it.
A workaround for the unlock code:
A for sure way is to have T-Mobile to unlock it. But you need service with them to get the unlock code while having nothing owed on the phone or account. Call them and ask for the cheapest prepaid plan for one month, so that you can get the unlock code? He ordered a $5.99 sim card with 30 minutes and 30 text messages he used that for a few days so the IMEI can show as active in their database. I will follow up with him to see if he did in fact unlock it already.
UPDATE: Turns out T-Mobile was not telling the truth and needed more from his account then they lead on. So he canceled that method. T-Mobile did however share a unlocking site for him to consider, which is strange. But I guess they were doing what they could to provide customer satisfaction.
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Has there been any further progress? I would be interested to know which unlock site TMO recommended. I have tried 3 sites in total and received 2 refunds so far. I was able to get an unlock code using an Android app on another phone, but I just receive the message "incorrect code" when I input on the Idol 4s.

AT&T and Amazon no longer provide unlock codes for fire phones

For most of you this info will be redundant, however, if you are one of the odd people who may still find a deal on Ebay or swappa for an AT&T locked fire phone and want to buy it, please be advised that AT&T will not give you the unlock code because: "The device is no longer supported by the manufacturer and we cannot obtain an unlock code." and they tell you to contact the manufacturer. Then if you try to contact Amazon they will tell you that only AT&T can unlock the phone and they send you back to them and you can spend a good part of one week between the two companies and at the end you will likely have to go to a phone repair shop and pay them $$$ to unlock it for you or purchase a code online.
So be warned, don't buy a sim-locked amazon fire phone unless you are willing to stay with AT&T forever.

This isn't true. At least not for me, I unlocked mine today via ATT request site and had it in least then 10 minutes.
https://www.att.com/deviceunlock/

maxinfo said:
This isn't true. At least not for me, I unlocked mine today via ATT request site and had it in least then 10 minutes.
https://www.att.com/deviceunlock/
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I also couldn't get an unlock code from AT&T a few months back. After multiple calls to both AT&T and Amazon, what I found out was that Fire phones were sold through multiple third-party companies other than Amazon and AT&T. AT&T is willing to provide unlock code if the phone was directly bought from AT&T but if an AT&T branded phone was bought from a third-party (like mine), they were not allowed to give out unlock codes. Your phone was probably originally sold by AT&T directly and this is why you were able to get the unlock code. In my case I even tried unlock services on eBay but they also refunded my money saying they can't get the code. Recently, I bought another Fire phone on eBay for $20 (which was sold for parts but was almost new, nothing wrong with it) but it turned out it was locked to AT&T, and I was unable to get it unlocked so just been using it as a media player.
I also wouldn't recommend anyone intending to use the phone on carriers other than AT&T to not buy the locked version because more than likely you will not be able to get it unlocked (this is why AT&T locked Fire phones on eBay are considerably cheaper than the unlocked versions).

Mine was bought from some eBay reseller 2 years ago to get something for upgrading prime for another year.
I suddenly needed to use it as a backup up phone for a short bit and tested the site above and it worked fine.
I believe you that ATT won't bother with some phones. Just sharing my experience. I would steer anyone away from buying a Fire Phone without any bootloader unlock.
However, if you're like me and have one then might as well plug the IMEI in on the ATT form and see what happens.

Somebody knows a fix for fire phone? Mine is stucked at black amazon logo, can't reach fire logo, reboots continously and can t get into recovery. I am from Romania and i bought fire phone 1 year ago(i have 2 year warranty), so i send it in warranty and they said that my phone have touchscreen broken and liquid sign near usb charging port. I claimed the reseller to consumer protection. I want to say that my phone looks like a new one, and they lie about borken touchscreen and liquid sign. Btw, i can't fix this phone, pc doesn;t recognize fire phone. Fire os 4.6.6.1 all stock. Knows somebody a fix,please...?

maxinfo said:
This isn't true. At least not for me, I unlocked mine today via ATT request site and had it in least then 10 minutes.
https://www.att.com/deviceunlock/
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@Android# is right. If the AT&T branded phone is originally purchased from any outlet other than AT&T then they don't have the unlock code to give you. In your case the original owner had probably got it from AT&T directly and that is why you could get the unlock code from their website.
Somehow amazon offloaded at&t branded phones onto third party vendors without giving them the unlock codes, and now if you are in the unfortunate position of owning one of those phones no one can give you the unlock could. The people who sell you the codes on ebay likely have an insider at AT&T to obtain the codes and as I said AT&T doesn't have those codes. So the only entity in the world who has those codes is amazon, which is being an a$$ and not giving you the code. I don't understand why they are doing this.

Sim Unlock Success (Not bait I swear)

TLDR: I was able to get my unlock code from Codes2Unlock (even with my phone having an unpaid balance).
Go to Codes2Unlock website, choose any microsoft lumia device, put in the IMEI for the Duo, once you get a confirmation email, forward it to their support rep telling them that its a surface duo and that there was no option for a Surface Duo on their website, Play the waiting game, and Enjoy once they send it over.
I (probably like you) for the longest time wanted to get my surface unlocked but couldnt because at the time i was paying on my device AT&T gave me the run around with unlock codes, and so did microsoft. Because of the area i lived in the duo was basically useless on AT&T and i literally only switched from tmobile for that phone.
I checked website after website and nobody was able to do it. I happened to remember Codes2Unlock.com from years ago when I got an unlock code from them for my Galaxy S4. So i emailed them, asked if they supported unlocking the surface duo. they said yes-- strange thing was on their site theres no option for the surface duo even though if you google it, theres a link saying they do.
So the support rep (who replies fast af lol) messaged me back asking if my device asks for an unlock pin--i said yes-- the support person said it should be no problem.
I mentioned to them that theres no option for the surface Duo and that only Lumia devices show-- they said just select any Microsoft Lumia device, send the confirmation email with the IMEI and let them know its a surface duo and they'll update it on their end. they also mentioned (after asking) that an unpaid device doesnt matter and they can still get an unlock code.
I forwarded the same Rep the confirmation email and 5 days later (this morning) i woke up with my unlock code and now my Duo runs on T-Mobile.
If theres any doubts ill reply with screenshots but im at work rn so it was just easier to type all this out first. Hope this helps anyone stuck on AT&T

I have been told by both Microsoft and AT&T to pound sand. Open an account and use the phone on a paid plan. Just tried your method and I'm waiting a response with my code. They did reply to my updated device info within 5 minutes. Super fast. Thanks thanks for the suggestion, hope this works better than then dialing AT&T or Microsoft support. I will update to confirm this works. Sorry for posting in two threads.

carortruck80 said:
I have been told by both Microsoft and AT&T to pound sand. Open an account and use the phone on a paid plan. Just tried your method and I'm waiting a response with my code. They did reply to my updated device info within 5 minutes. Super fast. Thanks thanks for the suggestion, hope this works better than then dialing AT&T or Microsoft support. I will update to confirm this works. Sorry for posting in two threads.
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Youre fine haha, im just glad I was able to help someone
Microsoft and AT&T can kick rocks. I cant wait for some custom roms to get released

@carortruck80 were you able to unlock with this service? Ive been waiting at att/unlock for more than a week now. status still on "IN PROGRESS" since 18th of May!

Tbaba said:
@carortruck80 were you able to unlock with this service? Ive been waiting at att/unlock for more than a week now. status still on "IN PROGRESS" since 18th of May!
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Did you email them like I mentioned in the post?

Good morning all. I would like to report back that I Did get this thing unlocked. However, and that is a Big however, AT&T nor the mentioned supplier was able to confirm the existence of the imei Without the phone first being registered on the AT&T network. I had to buy a prepaid plan to get the phone to work. Then, magically, 18 hours later I got the confirmation from AT&T after emails saying "we are further investigating your request.". The mentioned supplier also said that it didn't exist till then. I canceled my request after AT&T finally came through. BE Warned! Even tried redpocket (AT&T mvno) and they couldn't even do the initial activation.

(deleted-combined post)

carortruck80 said:
Good morning all. I would like to report back that I Did get this thing unlocked. However, and that is a Big however, AT&T nor the mentioned supplier was able to confirm the existence of the imei Without the phone first being registered on the AT&T network. I had to buy a prepaid plan to get the phone to work. Then, magically, 18 hours later I got the confirmation from AT&T after emails saying "we are further investigating your request.". The mentioned supplier also said that it didn't exist till then. I canceled my request after AT&T finally came through. BE Warned! Even tried redpocket (AT&T mvno) and they couldn't even do the initial activation.
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Huh? did you never have the phone up and running on AT&T network?

none24 said:
Huh? did you never have the phone up and running on AT&T network?
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I had to buy a prepay plan for them to unlock it because without putting it on att first, it didn't exist to them. Yes, activated on att to get unlock code, got code, swapped Sim, entered code and unlocked. That was the final resolution to getting it unlocked.

carortruck80 said:
I had to buy a prepay plan for them to unlock it because without putting it on att first, it didn't exist to them. Yes, activated on att to get unlock code, got code, swapped Sim, entered code and unlocked. That was the final resolution to getting it unlocked.
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Oof yeah that's because they don't register the IMEI in their system until the phone is activated. Which is likely why codes2unlock couldn't find it either

none24 said:
Oof yeah that's because they don't register the IMEI in their system until the phone is activated. Which is likely why codes2unlock couldn't find it either
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So, that being said.... To update everyone, IF YOU BUY A NEW SEALED IN THE BOX PHONE, it cannot be unlocked unless first actually being registered/activated on the network it is locked to. Silly me bought a new sealed device and tried to unlock it without paying the man first. Really wish there was some direction on this before I bought it. Oh well. I figured there would be a record somewhere since the DID assign it an IMEI.

none24 said:
Did you email them like I mentioned in the post?
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I havent tried codes2unlock yet. I'm still waiting on the att unlock site i filled.

carortruck80 said:
So, that being said.... To update everyone, IF YOU BUY A NEW SEALED IN THE BOX PHONE, it cannot be unlocked unless first actually being registered/activated on the network it is locked to. Silly me bought a new sealed device and tried to unlock it without paying the man first. Really wish there was some direction on this before I bought it. Oh well. I figured there would be a record somewhere since the DID assign it an IMEI.
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This may be a HUGE problem for me. Cause i got the sealed one form amazon. not currently in the US, and dont have an att sim card. do I have a brick on my hands now?

Tbaba said:
This may be a HUGE problem for me. Cause i got the sealed one form amazon. not currently in the US, and dont have an att sim card. do I have a brick on my hands now?
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If it is an att model, it has the att Sim in it. Not sure about activation overseas. I don't understand why nobody mentions this. I have never bought a sealed locked phone just to unlock it so I didn't know. To me, it sounds like there is no master list or database of what phones and imei's got made. It doesn't exist until it is activated. I hope you don't, but sounds like you do. I bought it originally to test to see if I wanted to trade it in with Ms for the duo 2, so it wasn't a deal breaker...but if I didn't like it, I would have been stuck with it.

carortruck80 said:
If it is an att model, it has the att Sim in it. Not sure about activation overseas. I don't understand why nobody mentions this. I have never bought a sealed locked phone just to unlock it so I didn't know. To me, it sounds like there is no master list or database of what phones and imei's got made. It doesn't exist until it is activated. I hope you don't, but sounds like you do. I bought it originally to test to see if I wanted to trade it in with Ms for the duo 2, so it wasn't a deal breaker...but if I didn't like it, I would have been stuck with it.
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As it it now, I have to get a prepaid AT&T when i get back in the country.... oh, well...

I just tried to go through codes2unlock and after more than double the 7 working days and two support request emails going unanswered I would strongly warn against using codes2unlock. Seems I've been scammed out of the 35usd fee, buyer beware.

Anyone tried this service recently?

Question S22+ Verizon says its unlocked but not unlock

Hi guys, does anyone know if there is a solution to this kind of issue?
So I saw a listing of a used Verizon S22+ on OfferUp, asked for IMEI and used that IMEI to ask Verizon rep if the phone was clean and can be unlocked. To my surprise, the rep told me that the phone is clear and its already unlocked. So of course I bought the phone (got a good deal too, only $140 in great condition), but when I pop my MintMobile sim card in, it keeps saying "This phone cant be activated on another network" or something like that (I havent tried other SIM cards from other networks though). I contacted 3 other Verizon reps and of course they all told me that the phone is unlocked??????!!!! I have tried flashing different ROMs (U1/XAA, U1/VZW) and factory data reset with no luck. Anything else I can do in this case? Third party unlock is so expensive.
Thanks for reading

Have you taken it to a Verizon store?

gernerttl said:
Have you taken it to a Verizon store?
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No I haven't. Haven't had the time to stop by their store yet. Would they help me though? Since I'm not their customer

SKlamm said:
No I haven't. Haven't had the time to stop by their store yet. Would they help me though? Since I'm not their customer
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Probably. At least try to figure out why it is not working. If anything, they can pop a Verizon SIM to test it. If a Verizon SIM works, but other network SIMs don't, then the phone wasn't unlocked. Verizon unlocks its devices after 60 days. It is possible, that the device was unlocked by Verizon, but because it not on its network when at the time of unlocking, it may not have finished the unlocking process. If that makes any sense.
In a nutshell, if the IMEI is good on Verizon's end, then the phone may not have "gotten the memo" because it was offline at the time. That is probably a poor analogy.