Not charging on stock Note II LTE international version - Galaxy Note II Q&A, Help & Troubleshooting

Hello, I bought the Note 2 LTE when it came out. For the past few months, it seems to me that the battery power gets lost easily. I started to pay more attention the past two days. Even the symbol on the phone indicated that it was charging and that I had the device plugged into the wall outlet the entire night using the charger that came with the device, it did not charge. 2-3 weeks ago, for no reason, the phone suddenly became very hot in my pant. Is the battery failing? Is it time to get a new battery?
My device is not rooted.

Related

[Q] How should I troubleshoot my (allegedly) battery related issues ?

... before I try to send the phone out for warranty.
Turns out, I bought a docomo samsung galaxy nexus (from negri). I have not received for a while (out of the country) but finally got my hands onto it last saturday. I booted the device, no simcard, just load the configuration. For any reason, it stayed on my desk all week discharging.
Yesterday I tried to unlock the thing and it was dead. I remove the battery, fired it up and still nothing. Then I connect the wall charger, it is from my current phone, a galaxy s2. It charged for two hours or something, i then tried to boot, but it was stuck. I performed the boot on recovery mode, and it finally solved the issues and here we go, the phone booted correctly. I unlocked the phone, just to see that the battery information is 0% and the phone just went off as I saw the power usage statistics. And this time for good, its been sitting charged but nothing happens. I tried the legacy s2 charger, my car charger, and the original nexus charger that was sent on the box.
Since is a new phone for me, I do not know how what to expect. For example, in my s2, if its charging even with a depleted battery there is this led notification. In the nexus there is nothing. No led, no on screen animation. How can I discard is just a battery issue and not a general fault in the device ? Connected to the charger, is it possible to do something with no battery ?
My intention is to discard the battery issue first, so I might bite the bullet buying a new one, because dealing with the warranty (outside the us) might be a pain.
Thanks in advance.

[Q] Galaxy Nexus wont turn on or charge

My Verizon Galaxy Nexus will not turn on or charge. I put it on the charger Saturday night with ~10% battery left. When I up in the morning my screen was black and the phone would not turn on. When I reconnected it to my charger it did not indicate that it is charging.
I have tried 3 different batteries, chargers, and cables. When my phone connects to a charger or computer it doesnt respond at all, no charge light. When I connect it to a computer, the computer does not acknowledge my device at all. I thought this could have been related to letting a battery fully drain so a bought a seperate battery charger, a full battery has no effect.
I am running the latest Bugless Beast (released 10/10) which I flashed on release day and haven't had issues with. I have restarted my phone several times since flashing so I don't think this is os / app related.
Prior to starting this thread I been googling this issue and none of the suggestions that work for others seem to fix my issue. Please post any suggestions you have including the risky ones. Verizon is delivering a new Galaxy Nexus Thursday and I'd like to get my data off and un-root before returning my device, if possible.
Thanks
poison apple said:
My Verizon Galaxy Nexus will not turn on or charge. I put it on the charger Saturday night with ~10% battery left. When I up in the morning my screen was black and the phone would not turn on. When I reconnected it to my charger it did not indicate that it is charging.
I have tried 3 different batteries, chargers, and cables. When my phone connects to a charger or computer it doesnt respond at all, no charge light. When I connect it to a computer, the computer does not acknowledge my device at all. I thought this could have been related to letting a battery fully drain so a bought a seperate battery charger, a full battery has no effect.
I am running the latest Bugless Beast (released 10/10) which I flashed on release day and haven't had issues with. I have restarted my phone several times since flashing so I don't think this is os / app related.
Prior to starting this thread I been googling this issue and none of the suggestions that work for others seem to fix my issue. Please post any suggestions you have including the risky ones. Verizon is delivering a new Galaxy Nexus Thursday and I'd like to get my data off and un-root before returning my device, if possible.
Thanks
Click to expand...
Click to collapse
I am in the same situation now. I just took the phone, went to wifi settings to connect to a new Wifi network, and it got stuck there. I waited for about 2 minutes and then pulled the battery. After that, it won't turn on or even charge.
Really pissed with the fact that how brittle these darn devices are.

[Q] Charging Issues after Jelly Bean Update

I updated my phone to jelly bean a few days ago and I'm having issues charging. Yesterday, I plugged my phone in at 66% charge for an hour. When I came back, my phone was at 55% charge, smokin' hot with a message box popped up saying charging had stopped due to temperature. Last Night I hooked my phone up to the charger, this morning when I woke up, all appeared to be fine, phone stated it being 100% charged and temperature felt normal. As soon as I unhooked it my phone charge dropped to 50%. I think I had to mess with issues like this on the captivate or sgs2. I am using a two amp touchpad charger and some no name cable, but it's the exact same setup I've been using for months without issue. Anyone else had similar issues?
I'd say the problem is the no name cable and charger I've never heard of. Stick to Samsung branded accessories designed for the s3.
Get a different cable. I ruined a battery using a cheap, unbranded cable. Now I just use the Samsung charger. If it does stop charging at a certain percentage, that's jellybean adjusting to the battery. It shouldn't last for more than a few days. Give or take around 3.
Sent from my rooted SAMSUNG SGH-I747. THANKS CHAINFIRE!!

Galaxy Nexus sporadically not charging, fast battery drain

My wife and I each purchased a Galaxy Nexus from the Google Play store last July. Recently, my wife's phone started only charging sporadically when connected to a charger. The symptoms don't line up exactly with any other situation I've found described online, so please bear with me while I type out a full report.
I tried removing the battery and using a precision screwdriver to "nudge" the micro USB port "tongue" toward the screen. I thought it had fixed the problem as the phone started charging immediately after I plugged it back in, but when I checked it ~30 minutes later, it had stopped charging.
I tried taking the battery out of my GNex and putting it in my wife's phone; I put my wife's battery in my phone. That seemed to fix the problem, though, again, it was only temporary. I was able to get both batteries to charge to ~80%, then swapped them back. Again, my wife's phone charged the battery, but only for a short while. I swapped batteries twice more to rule out a bad battery; the same symptoms persisted, so I can confirm the battery is not the culprit.
I tried cleaning the micro USB port by removing the battery and using a needle and 91% isopropyl alcohol to clear any dirt or dust from the contacts. I waited for the alcohol to evaporate, reinstalled the battery, and plugged the phone back in to the charger. Same result as before: Phone charged for a little while, but stopped charging before reaching full charge.
We tried 4 different USB chargers: The charger that came with my wife's GNex, the charger that came with my GNex, the charger that came with the Droid RAZR MAXX that I use for work, and the charger that came with my wife's Verizon Jetpack. Same results on all chargers.
Now for some oddities:
The "charge for a while, but stops charging after a while" persists whether the phone is on or off. I turned off my wife's phone at bedtime one night, plugged it into the charger, confirmed that the charging icons appeared (a lightning bolt, then an animated charge meter). When I woke up, the phone was still turned off but only had 13% charge.
Whenever I plug the phone in to my Windows 7 laptop, I'm able to access the file system every time (100% of the 4-5 times I tried). The Battery settings page will say "Not Charging," but I can view and modify files using Windows Explorer without issue.
And now, for a note from my wife:
Unless my memory fails me, I think this was one morning when the charger felt warm on the adapter where it plugs in. Pretty sure this was the day I took the charger with me to work. I had the phone turned off and plugged it in and later turned it on to check the charge and it had been charging. I left it on and it continued to charge. I had to unplug it on three separate occasions and I plugged it back in and it did ultimately charge fully. But when unplugged, the battery did drain quickly, and I had not previously had a battery life issue.
Click to expand...
Click to collapse
The phone will sometimes get warm--not hot, but warm--around the area under the camera when charging. (I'm guessing it's near where the battery makes contact with the phone.) The charger itself will also get warm sometimes.
Sometimes, even though the Battery section of Settings will say "Not charging," the battery would charge very, very slowly (as in, an increase of 1% charge over the course of 15-45 minutes). When plugged in, the battery would sometimes hold charge (e.g. stays level at ~45%) but not charge or discharge.
When I called Samsung support, I waited less than a minute to talk with a person, explained the situation and symptoms, and was told, yes, the phone is out of warranty (by two months, which I admit is aggravating), but I could send it in for repairs for a total charge of $70.63. That includes shipping both ways. Total repair time would be 5-7 business days. Add 2 days for shipping each way and my wife would be without a phone for 9-11 business days if we were to send it in. It's good to know that the repair are (in my opinion) reasonable because I was hoping to hold on to my phone for at least 2 years before upgrading (and I'd prefer to wait at least 3 years).
I've since got an old iPhone 3GS working on Straight Talk (which was its own ordeal) so my wife has something she can use if and when we send in the phone for repairs. (Side note: My wife really misses Swype.) She plans on backing up her data tonight so I can wipe and reload her GNex and attempt to rule out software and OS as the root cause.
In advance of wiping and reloading my wife's GNex, I had a few questions:
Do you agree with my hunch that the root cause of this issue is hardware, not software? I'd love to be wrong, but all evidence points to a hardware fault.
What ROM do you all recommend for thorough testing in this situation should I encounter the same problems with a clean Android 4.3 stock install?
Are there any other possible fixes you all could recommend before I drop 70 bucks on repairs and my phone has to tolerate the iOS on-screen keyboard for 2 more weeks?
I've had this problem once, I even changed ROMs and it never went away. I changed my charger and it still did the same thing. I don't know what fixed it, but it just started working normally again.
What caused was that I was using it and my device got really hot because I was downloading things, browsing on the internet and playing games on it all while I was charging it. My phone got really hot and a little "CLICK" sounded off and my phone just shut off. It wouldn't turn on until I removed the battery. Cooled it and charged the battery overnight. Although my phone was working now my charger was crazy.
Sent from my Galaxy Nexus using Tapatalk 4

Constant restarting

I've had the LG G3 since November 2014, I bought the phone from Giff-Gaff it arrived earlier than its hard protection case so I waited a few days until I had them both to ensure my phone was safe from any damage. My phone hasn't had any knocks or drops and is in pristine condition.
It all started a few weeks ago with my phone resetting randomly every few days. Then became more frequent over the past week to the point of which it wouldn't fully turn on and would just flash the LG logo screen constantly.
I tested the terminals on the phone powered with mini USB to a UK mains plug, without a battery it get a steady voltage and current.
I tested my phone battery and get a steady voltage with no current.
Earlier I attempted a soft reset and then plugged the phone to the mini USB after I inserted the battery and the screen displayed charging from 0% battery onwards.
I powered on the phone about a minute after and it displayed 50% battery and carried on charging.
The phone now lays in a state of the screen constantly flashing
My liquid contact display on the phone and battery is white.
Software has not been tampered with, the phone hasn't been rooted either.
I am using the supplied charger and battery.
Is my battery faulty?
Are there any more tests I can try? (bearing in mind it just flashes either the LG logo or a battery logo with 3/4 of a circle filled)
Or shall I just send it back for repairs?
Did you get anywhere with this? Was it the battery or something more serious?
Does it still restart when connected to the mains charger?
Does it restart when in use or when dormant (sleep)?
Do you have latest OS installed (v10h, I think)? If not, which version?
Does it restart when in Recovery Mode, i.e. bypassing the main OS?
I'd be interested to hear any developments you've experienced.
Thanks.
In many of my travels stock unrooted issues stem usassly from the bat not always but a lot theyre only good for about 1.5 years most of the time not always of coarse im goin on close 2 2 years almost so im waitin for mine to crap out too i would try one
---------- Post added at 09:13 AM ---------- Previous post was at 09:12 AM ----------
U may have they voltage present but the amprage that drives it may not be im a mechanic ive seen many car bats show 13 volts but only check out at 2 or 300 amps when its a 8 or 900 amp batt
ryanliffen said:
I've had the LG G3 since November 2014, I bought the phone from Giff-Gaff it arrived earlier than its hard protection case so I waited a few days until I had them both to ensure my phone was safe from any damage. My phone hasn't had any knocks or drops and is in pristine condition.
It all started a few weeks ago with my phone resetting randomly every few days. Then became more frequent over the past week to the point of which it wouldn't fully turn on and would just flash the LG logo screen constantly.
I tested the terminals on the phone powered with mini USB to a UK mains plug, without a battery it get a steady voltage and current.
I tested my phone battery and get a steady voltage with no current.
Earlier I attempted a soft reset and then plugged the phone to the mini USB after I inserted the battery and the screen displayed charging from 0% battery onwards.
I powered on the phone about a minute after and it displayed 50% battery and carried on charging.
The phone now lays in a state of the screen constantly flashing
My liquid contact display on the phone and battery is white.
Software has not been tampered with, the phone hasn't been rooted either.
I am using the supplied charger and battery.
Is my battery faulty?
Are there any more tests I can try? (bearing in mind it just flashes either the LG logo or a battery logo with 3/4 of a circle filled)
Or shall I just send it back for repairs?
Click to expand...
Click to collapse
Try new battery hope you will fine

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