[Q] HTC One M8 : Unable to update to 4.4.3 - One (M8) Q&A, Help & Troubleshooting

I have downloaded the full update of about 650 MB. But now I'm unable to install the update. When I go to Install now option, it ends up on the Bootloader menu. It shows Tampered Locked Security warning (see pictures). I neither tried to root the device nor tried to unlock the bootloader . I don't know what to do now. Any kind of help will be appreciated.

Was the phone purchased new from a reputable seller? Meaning, is it possible a previous owner unlocked the bootloader (root, s-off, etc.), than changed the LOCKED and S-ON flags?
If not, its very odd indeed to have TAMPERED if it was purchased new from your carrier or similar reliable source.
What happens if you select HBOOT from the menu and go into recovery?

The top line says tempered... Might be unlocked or the recovery is not stock... Try doing whats written in the Post above mine...

iWinDroid said:
I have downloaded the full update of about 650 MB. But now I'm unable to install the update. When I go to Install now option, it ends up on the Bootloader menu. It shows Tampered Locked Security warning (see pictures). I neither tried to root the device nor tried to unlock the bootloader . I don't know what to do now. Any kind of help will be appreciated.
Click to expand...
Click to collapse
IDK how I got the tampered banner off mine. I do not have S-off so I couldn't do any of the tricks, I think Locking the bootloader, flashing stock recovery, and flashing the stock ruu must of done the trick.

Related

[Q] Need some advice... confused about stock recovery version necessary (and more!)

Hello fellow TMO brethren....
I just got the M8 maybe a week ago... I was busy and had to wait before I could pull up XDA and start reading about this phone (getting root, etc.). Before this, I unfortunately allowed a few updates (2 maybe?) to install, which I believe will prevent me from using Firewater for S-Off... but no big deal....will get sunshine when I need it. However, though firewater won't work, I had no problem using HTCDev to unlock the bootloader (didn't know of towelroot at the time), flashing TWRP 2.8.0.1, and installing SuperSU....so I am currently rooted with stock Rom...
Further...I have not touched any applications. And although I have unlocked the bootloader using HTCDev, my calculator and flashlight are still available. I have read in this M8 general forum that the flashlight and calculator are deleted when you unlock the bootloader using HTCDev... This did not happen to me. Does anyone know if this is this just a T-Mobile thing? or has this changed for all carriers?
Anyway, I am now getting notice for yet another update...So I might as well install it. As we all know, I need to re-flash the stock recovery to get the OTA. Here is where I am confused. My current firmware is 2.22.531.5. I don't know what firmware I had a week ago when the phone was purchased.
This was the info on the bootloader screen yesterday, immediately prior to unlocking the BL or rooting the phone:
[btw, can someone tell me how to do a info dump from the bootloader?? is it just an option I missed?]
*** LOCKED ***
M8_UL PVT SHIP S-ON
HBOOT-3.18.0.0000
Radio-1.19.213311491.03G
OpenDSP-v38.2.2-00542-M8974.0311
OS-2.22.531.5
eMMC-boot 2048MB
Jul 16 2014,03:33:24.0
1. My first question is what version of the stock recovery do I use?? On the page that contains the stock recoveries, it only shows these two:
Stock Recovery - 1.12.531.19
Stock Recovery - 1.57.531.7
2. Secondly, and I am really irritated about this.... but I never went and accepted the Google Drive free 65GB promo offered by HTC. When I start google drive it states it cannot determine the user (or something like that). I read elsewhere that this is because I unlocked the bootloader. I will do whatever it takes to get HTC to give me this because I think it is pretty low that they would invalidate the offer to anyone who has unlocked the bootloader pursuant to their website, their instructions, and their so-called "open atitude". Obviously I can re-lock the bootloader, but I do not know if that will matter. Plus... if they say that I requested a token .bin file to unlock, I can say that I changed my mind and decided not too. OR, I can get Sunshine, get s-off, and use the s-off ability to relock the bootloader. Does anyone have any advice on any of this?
3. Any general advice from anyone based on the info above??? (lI don't want to foreclose any other options by upgrading or whatever... ).
Thank you very much in advance!
P
NB: Wanted to mention that last night I was about to use Titanium to freeze and/or uninstall some crap software I didn't want, and to that end, disabled Amazon, Facebook, Facebook for HTC, and Kid Zone (and uninstalled Amazon MP3, which is not a system app). Just an FYI... disabling one (or more) of these apps (maybe Kid Zone?) prevented Wifi calling from functioning correctly...it would not let me call and every in-call received while on wifi calling went straight to VM. I have renabled the above apps to get wifi-calling working again, but also because I want to install this update and figured that disabling/freezing any original stock apps might cause problems. I will look around for a thread on safely deleting apps after I get this udpate...
Try this for getting your drive space.
http://forum.xda-developers.com/showthread.php?t=2708571
Its now 100GB so its definitely worth a shot. As for getting back to stock for an update you can always use a RUU since relocking your bootloader will drive space then unlocking it again after will cause a factory reset anyway. Back up everything that isnt already, relock with the instructions from the thread I linked, run a ruu to get back to stock, update the system, then unlock your bootloader again with your unlock code bin file.
phil.culler said:
Try this for getting your drive space.
http://forum.xda-developers.com/showthread.php?t=2708571
Its now 100GB so its definitely worth a shot. As for getting back to stock for an update you can always use a RUU since relocking your bootloader will drive space then unlocking it again after will cause a factory reset anyway. Back up everything that isnt already, relock with the instructions from the thread I linked, run a ruu to get back to stock, update the system, then unlock your bootloader again with your unlock code bin file.
Click to expand...
Click to collapse
OK... that sounds like great info.... But to confirm though... I need S-off to relock bootloader. This is because I am essentially going back to factory default lock (without dealing with HTC at all). And by doing this, and then flashing the RUU (backing up everything first of course), I will be back to square one stock. For one, this will make it tough for HTC to claim I unlocked the bootloader (minimizing potentially any dispute over Google Drive promo). Then I would get any/all outstanding updates. I guess if I need S-off, then I would need to get sunshine, so I could just let that app re-unlock the bootloader. instead of using the .bin file (presuming I need s-off)?
Sorry... just confused as to when and for what specifically I need S-off (as your link emphasizes this).
Thanks a lot!!!!:good:
syntropic said:
OK... that sounds like great info.... But to confirm though... I need S-off to relock bootloader. This is because I am essentially going back to factory default lock (without dealing with HTC at all). And by doing this, and then flashing the RUU (backing up everything first of course), I will be back to square one stock. For one, this will make it tough for HTC to claim I unlocked the bootloader (minimizing potentially any dispute over Google Drive promo). Then I would get any/all outstanding updates. I guess if I need S-off, then I would need to get sunshine, so I could just let that app re-unlock the bootloader. instead of using the .bin file (presuming I need s-off)?
Sorry... just confused as to when and for what specifically I need S-off (as your link emphasizes this).
Thanks a lot!!!!:good:
Click to expand...
Click to collapse
It looks like you will need S-Off to factory lock the bootloader. S-Off allows you to make changes to otherwise protected areas of the file system. To clarify, I haven't tried this method myself as I haven't had a need to factory relock my device yet. I ran full stock for months before I rooted. As for HTC knowing whether or not you unlocked your bootloader, if you used the HTCDEV method then they have record of you receiving an unlock token from them but if they go into bootloader for any reason and see Locked instead of Relocked they shouldnt give you any trouble I would think. I believe you can also reset it to S-On but again I've never tried and I'm not sure its entirely safe. You'll have to look into that.

[Q] Bootloader Wont Unlock Using HTCDev (Multiple Attempts)

I just followed all of the steps to unlock the bootloader through HTCDev, but I'm having trouble in getting it to an unlocked state. Every time I flash the unlock_code.bin in fastboot, it prompts me if I want to unlock the bootloader, I select yes and the device formats and restarts. After I go through the initial setup again and enable usb debugging to reboot into fastboot, the status of the phone is still locked. Is there some step I missed to unlock this phone or is there a problem with HTCdev?
RhinoShock said:
I just followed all of the steps to unlock the bootloader through HTCDev, but I'm having trouble in getting it to an unlocked state. Every time I flash the unlock_code.bin in fastboot, it prompts me if I want to unlock the bootloader, I select yes and the device formats and restarts. After I go through the initial setup again and enable usb debugging to reboot into fastboot, the status of the phone is still locked. Is there some step I missed to unlock this phone or is there a problem with HTCdev?
Click to expand...
Click to collapse
I had trouble when I unlocked mine, but not with what you're describing. When I received my initial unlock code, I had done the HTCdev method with choosing one (M8) for my phone and the file would not flash. I re-ran HTCdev choosing "all other devices" and everything worked like a charm. Worth a shot.
I ended up getting it working by downloading the latest software update and trying again. I was just trying to get a GPE rom on here quickly because sense was aggravating me so much. Hopefully this helps anyone else that ends up having this problem!
Remember to get s-off first
RhinoShock said:
I ended up getting it working by downloading the latest software update and trying again. I was just trying to get a GPE rom on here quickly because sense was aggravating me so much. Hopefully this helps anyone else that ends up having this problem!
Click to expand...
Click to collapse
Great thanks this worked for me as well. I was trying a few times and it wouldn't unlock then as your said I ran the update and then it allowed me to unlock fine.
im having problems too
madskills843 said:
Great thanks this worked for me as well. I was trying a few times and it wouldn't unlock then as your said I ran the update and then it allowed me to unlock fine.
Click to expand...
Click to collapse
hi guys i hust bought a second handed htc on m8 for tmobile, i want to unlocked it to flash a custom rom, but i see its not stock nd i dond know what the first owner did with the phone. ok so the phone has a grey flag tagged as *** TAMPERED *** and a purple flag tagged as *** UNLOCKED *** and it seems its on S-ON status Hboot 3.18 and radio 1.19.213311491.03g any help on what i need to flash a custom rom???
luismendez said:
hi guys i hust bought a second handed htc on m8 for tmobile, i want to unlocked it to flash a custom rom, but i see its not stock nd i dond know what the first owner did with the phone. ok so the phone has a grey flag tagged as *** TAMPERED *** and a purple flag tagged as *** UNLOCKED *** and it seems its on S-ON status Hboot 3.18 and radio 1.19.213311491.03g any help on what i need to flash a custom rom???
Click to expand...
Click to collapse
It sounds like that is already bootloader unlocked. Boot into recovery and see if it's stock or not. If recovery is stock, you need to install twrp or cwm then you can flash a rom. If one of those is already there you're ready to flash a rom already. Instructions on installing recoveries and roms, etc are here in the forums if you do a quick search.
thankssomuch
awesome..after updating to 4.4.4 ,everything worked like charm....thanks a zillion:good::laugh::laugh::laugh:
Hi guys,
I have an HTC one mini its says locked on the bootloader screen with OS 1.32.502.3 and S-on I tried everything did the HTC Dev bootloader unlock did nott work it goes thru all the steps and says ok at the end but nothing happens on the phone tried the recovery but it goes right back to bootloader screen Please Help

[Q] Rooted, Custom Recovery, S-ON - how to get back to full stock

Hello,
My UK Vodafone branded phone has been rooted with custom recovery installed. Its still s-on.
I searched XDA and getting some mixed information hence I decided to open a new topic to get so answers.
I would like to achieve full STOCK without flags.
In case of a warranty claim I believe I need to install stock recovery, unroot and lock the boot loader. However locking boot loader again - will create RELOCKED message instead of Locked. Which is still not good for warranty claim.
In order to removed RELOCKED I would need to get S-Off and modify flags manually via commands. However having latest FW OTA installed it is not possible to get S-OFF (according to my knowledge). Having said that it will not be possible to remove any flags such as relocked so basically I'm stuck.
Please correct me if I'm wrong here or give me so hope
Thanks for your help.
All correct sir.
Hope you say ?
Sunshine should be updated soon and it should handle latest firmware
a bit disappointed
did not know that rooting will invalidate warranty for good

HTC M9 won't boot after update - can't flash anything, factory reset or unlock bl..?!

Hey guys
got a HTC M9 with cid "O2___102" which won't boot up after stock update.
Phone was not modified yet.
1. Can't unlock bootloader (says: "(bootloader) [KillSwitch] Last Byte is 0X00, disable unlock") - so no way to install custom recovery + custom rom to revive
2. Can't boot into recovery (shows phone with a red exclamation mark but no menu) so no way to factory rest
3. can't find a matching RUU for the "O2___102" CID ...
PLEASE HELP =(
At the screen with the red triangle and exclamation mark, press and hold the power button. While holding the power button, quickly press and release the volume + button. If this gets you to recovery, try a factory reset.
fernandezhjr said:
At the screen with the red triangle and exclamation mark, press and hold the power button. While holding the power button, quickly press and release the volume + button. If this gets you to recovery, try a factory reset.
Click to expand...
Click to collapse
got into the recovery menu, thanks.
But damn phone is still not booting.
Guess I need to get factory image or custom rom on there but bootloader cant be unlocked and there is no damn RUU for this CID out is there?
zroice said:
Hey guys
got a HTC M9 with cid "O2___102" which won't boot up after stock update.
Phone was not modified yet.
1. Can't unlock bootloader (says: "(bootloader) [KillSwitch] Last Byte is 0X00, disable unlock") - so no way to install custom recovery + custom rom to revive
2. Can't boot into recovery (shows phone with a red exclamation mark but no menu) so no way to factory rest
3. can't find a matching RUU for the "O2___102" CID ...
PLEASE HELP =(
Click to expand...
Click to collapse
as for the bootloader unlock go into settings>developer options>check oem unlocking. then you can unlock bootloader.
Aldo101t said:
as for the bootloader unlock go into settings>developer options>check oem unlocking. then you can unlock bootloader.
Click to expand...
Click to collapse
the damn thing is not booting.... =( Stuck at HTC logo - or else I would do that off course
zroice said:
the damn thing is not booting.... =( Stuck at HTC logo - or else I would do that off course
Click to expand...
Click to collapse
lol, sorry missed that part
---------- Post added at 07:50 PM ---------- Previous post was at 07:26 PM ----------
zroice said:
the damn thing is not booting.... =( Stuck at HTC logo - or else I would do that off course
Click to expand...
Click to collapse
I do believe if you can get to download mode you can do a factory nreset from there, if that will help you.
zroice said:
got into the recovery menu, thanks.
But damn phone is still not booting.
Guess I need to get factory image or custom rom on there but bootloader cant be unlocked and there is no damn RUU for this CID out is there?
Click to expand...
Click to collapse
What about flashing an older RUU and trying to take the update again?
fernandezhjr said:
What about flashing an older RUU and trying to take the update again?
Click to expand...
Click to collapse
cant find any ruu for that branding - if you see/saw one please let me know.
zroice said:
cant find any ruu for that branding - if you see/saw one please let me know.
Click to expand...
Click to collapse
The UK ones for O2 can be used with the German O2 CID, too. You can find them for example in my Collection of Back-to-Stock Files or on androidRUU. But I'm not sure whether a downgrade from android 5.1 is possible with S-ON. The only confirmed downgrades with S-ON were from 1.32.XXX.15 to 1.32.XXX.8. And from my experiences with Denis Meissner and Amr Nasser I would say that a downgrade isn't possible with S-ON if the first and/or the second number of the actual firmware version differ from the ones of the firmware you want to downgrade to.
Flippy498 said:
The UK ones for O2 can be used with the German O2 CID, too. You can find them for example in my Collection of Back-to-Stock Files or on androidRUU. But I'm not sure whether a downgrade from android 5.1 is possible with S-ON. The only confirmed downgrades with S-ON were from 1.32.XXX.15 to 1.32.XXX.8. And from my experiences with Denis Meissner and Amr Nasser I would say that a downgrade isn't possible with S-ON if the first and/or the second number of the actual firmware version differ from the ones of the firmware you want to downgrade to.
Click to expand...
Click to collapse
*downloading with fingers crossed*
Failed: -2, 19 to flash via downloadzip or smth like that
Can you flash twrp recovery? If you can, maybe you can flash a stock backup from someone else.
zroice said:
Failed: -2, 19 to flash via downloadzip or smth like that
Click to expand...
Click to collapse
Yeah, would have suprised me if it worked. As said before even downgrading from 1.40.XXX.X to 1.32.XXX.X seems to be impossible with S-ON. How long did you actually wait until you thought that you phone doesn't boot? The update to android 5.1 and the first boot took around an hour for me. Maybe you just need to wait a little longer. If your phone was unlocked I would suggest you to flash TWRP and use one of my stock backups but...
The only other option I can see right now is trying to find someone who has a java card. With S-OFF you should be able to downgrade with the RUU. (If I remember correctly there were one or two shops advertising their java card services on Android-Hilfe.) This option may not be for free but it should still be cheaper than sending your phone to HTC's repair service or buying a new phone.
Flippy498 said:
Yeah, would have suprised me if it worked. As said before even downgrading from 1.40.XXX.X to 1.32.XXX.X seems to be impossible with S-ON. How long did you actually wait until you thought that you phone doesn't boot? The update to android 5.1 and the first boot took around an hour for me. Maybe you just need to wait a little longer. If your phone was unlocked I would suggest you to flash TWRP and use one of my stock backups but...
The only other option I can see right now is trying to find someone who has a java card. With S-OFF you should be able to downgrade with the RUU. (If I remember correctly there were one or two shops advertising their java card services on Android-Hilfe.) This option may not be for free but it should still be cheaper than sending your phone to HTC's repair service or buying a new phone.
Click to expand...
Click to collapse
whats that java card you're talkin about? Never heard of that.
An appropiate RUU with the latest version should theoretically also work, right?
Problem ist that I cant flash anything custom because bootloader locked and I cant get inside the system to enable the bootloader unlock... =( and the thing has a visually broken volume up key for dropping down, so the htc support won't fix it (for free) I fear.. otherwise I would just give it to them since it has not been modified yet. (not my phone ..)
P.S:
OS Version is 2.10.206.2 - thats the latest one right?
zroice said:
whats that java card you're talkin about? Never heard of that.
An appropiate RUU with the latest version should theoretically also work, right?
Problem ist that I cant flash anything custom because bootloader locked and I cant get inside the system to enable the bootloader unlock... =( and the thing has a visually broken volume up key for dropping down, so the htc support won't fix it (for free) I fear.. otherwise I would just give it to them since it has not been modified yet. (not my phone ..)
P.S:
OS Version is 2.10.206.2 - thats the latest one right?
Click to expand...
Click to collapse
Yes, 2.10.206.2 is the latest version for now. If there were a RUU with your firmware version then using it would be the easiest way to solve your problems. But as far as I know the only existing ones for O2 are for 1.32.206.6 and 1.32.206.15. But with S-OFF you would be able to use the older RUUs, too.
I never used a java card so my knowledge about this topic isn't that outstanding. I know that it is a small, SIM-Card-like looking thing that allows you to S-OFF your phone. Usually they cost several hundred euros/dollars and the number of times you can use them is limited. Since verizon blocks bootloader unlocking these cards are the only option if a verizon users wants to flash anything on his/her phone. Some German phone shops offered S-OFF by java card, too, before sunshine got updated for the M9. That's why I gave you the link to Android-Hilfe. (And that's actually all I know about that topic.)
i need this rru please any one have to uplode link
thanks
Just as an update, I recently bricked this phone trying to flash lineage to it. To fix it, I went to HTC.com and downloaded the current RUU and put the phone into download mode. I know some people say you don't need to "relock" the device, but I don't get errors during the installation with RUU when relocked. Plus, I am running with S-on.
theadra said:
Just as an update, I recently bricked this phone trying to flash lineage to it. To fix it, I went to HTC.com and downloaded the current RUU and put the phone into download mode. I know some people say you don't need to "relock" the device, but I don't get errors during the installation with RUU when relocked. Plus, I am running with S-on.
Click to expand...
Click to collapse
Bootloader and s status are irrelevant. The phone will flash regardless.

European Stock One M8 stuck in HTC logo

I have a european One M8. I turned it off when I got in the plane and after landing it never started back
It gets stuck in the HTC logo.
Some times it moves on and says that "android is updating 165 applications"...and when that finishes it says that Sense Home has crashed and shows the HTC logo again (strangely I can change the volume at that stage ).
I tried to enter Recovery and did a Factory Reset but still nothing. When I select the Recovery option inside that menu I only see an icon of a phone with a red icon, no options to wipe cache etc...
The phone is STOCK, S-ON, no root nothing.
Any suggestions? Can I just reflash the stock rom?
panagath said:
Can I just reflash the stock rom?
Click to expand...
Click to collapse
Possibly. What does it say for OS number on the bootloader screen?
Also, please confirm near the top of the bootloader screen, it says LOCKED (versus UNLOCKED or RELOCKED).
redpoint73 said:
Possibly. What does it say for OS number on the bootloader screen?
Also, please confirm near the top of the bootloader screen, it says LOCKED (versus UNLOCKED or RELOCKED).
Click to expand...
Click to collapse
Hello, thanks for the reply. What I see are the following:
LOCKED
HBOOT - 3.19.0.0000
RADIO-1.29.214500021.12G
OpenDSP-v51.2.2-00593-M8974_F0.1015
OS-6.12.61.4
vagon1 said:
Did you find solution/fix pls ?
I seem to have similar problem.
After Factory Reset phone went into White HTC Screen and stopped. I'm only able to access Bootloader and Stock Recovery now. There is no OS.
OS.1.21.401.1
HTC___001
HBOOT 3.19.0.0000
S-ON
LOCKED
Software Status: Official
I tried to Unlock bootloader. I used Hasoon's tool. I confirmed YES to unload bootloader. But after restart Bootloader is still locked.
I tried to flash boot.img and recovery.img but all FAILS.
I can access the phone via ADB but anything flashing always fails. Tried sideload via ADB in Phone's recovery. But always Fails.
I can't access SD via Recovery, says E: mount fail. Tried to re-format the SD but no result
To me it seems like bootloader is corrupt and seems that without proper hardware I won't be able to do anything...
I spent many hours now and about to give up. Please let me know if I missed anything before I will, sadly, have to try professionals.
Vash
Click to expand...
Click to collapse
Hey, thanks for the reply. I haven't managed to do anything neither did I spend a lot of time on this. I was waiting in case someone could help. Such a shame if the phone is bricked. I do not know if it is worth taking to professionals as its value as a used phone is quite low at the moment...
panagath said:
OS-6.12.61.4
Click to expand...
Click to collapse
Unfortunately, I don't think your version has an RUU (or from a free source, anyway) that would restore your phone fairly easily (assuming the problem is software, and not hardware).
That being the base (no RUU) you can restore by unlocking the bootloader, installing custom recovery TWRP, and restore a stock TWRP backup (stock ROM).
So it is possible to recover (again, as long as it's not a hardware problem). But it's not a short/simple procedure, if you aren't familiar with these terms and methods.
I fixed it by unlocking the bootloader from HTC's website, installed TWRP and then flashed the LineageOS Rom...
panagath said:
I fixed it by unlocking the bootloader from HTC's website, installed TWRP and then flashed the LineageOS Rom...
Click to expand...
Click to collapse
Nice work. It was hard to tell from your post, your level of knowledge. Did you have to learn how to do this, or had prior experience unlocking bootloader, TWRP, etc?
I was on vacation/holiday last week, and not on XDA. So sorry it took so long to get back to you.
redpoint73 said:
Nice work. It was hard to tell from your post, your level of knowledge. Did you have to learn how to do this, or had prior experience unlocking bootloader, TWRP, etc?
I was on vacation/holiday last week, and not on XDA. So sorry it took so long to get back to you.
Click to expand...
Click to collapse
Thanks for the help. I have had previous experience installing custom ROMs on HTCs
(HTC Diamond, Wildfire, Desire, Desire HD, Desire S, One S, One X and now the One M8 )
I was just hopping I could get an easy solution without having to go through the whole process

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