WiFi issues - LG Optimus G Pro

Is anyone else having WiFi issues? Like my phone won't connect to public WiFi like at McDonald's or Kohl's or any place I open the WiFi settings pick their WiFi and right away it says 'failed to connect'. Even at my house it'll connect and after awhile nothing will load. Facebook, websites they just keep showing that their loading but never do. I have reboot to get it to work, and I'm on stock everything.

garcijua said:
Is anyone else having WiFi issues? Like my phone won't connect to public WiFi like at McDonald's or Kohl's or any place I open the WiFi settings pick their WiFi and right away it says 'failed to connect'. Even at my house it'll connect and after awhile nothing will load. Facebook, websites they just keep showing that their loading but never do. I have reboot to get it to work, and I'm on stock everything.
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Try to reboot router/modem at home. do already tried to do a factory resert?

garcijua said:
Even at my house it'll connect and after awhile nothing will load. Facebook, websites they just keep showing that their loading but never do. I have reboot to get it to work, and I'm on stock everything.
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I'm having this part. Every now and then, especially when I leave my home wifi range for a bit then come back, the wifi will connect, but websites. email, etc will load forever and never get anywhere. I find that I don't need to reboot the phone entirely though. I just have to disable Wifi and then reenable it again. After that, everything will work correctly, but it's still not supposed to do this.
I have tried cycling the router's power several times, and it never fixes it. It's all phone related for me. Other than this though, everything else seems to work fine except for text messages occasionally taking forever to send (another issue for another thread).

I've tried rebooting the router but it does nothing. When things won't load on my phone my sisters phone works fine. Its just this phone.

garcijua said:
I've tried rebooting the router but it does nothing. When things won't load on my phone my sisters phone works fine. Its just this phone.
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Hmm, we could try some troubleshooting steps.
1.) Go to Setings>Networks>Wi-fi>Advanced Wifi
-Make sure "Internet unavailable" setting is unchecked under notifications then under "Useful Settings", try first to set "Keep Wi-fi on during sleep" to always, and leave unchecked "wifi signal weak" as well as "Allow Wi-fi scanning"
2.) You may want to change DNS settings of the phone
-Download a DNS changer app (set DNS, And DNS changer, Override DNS, etc). Next, try setting primary DNS to 8.8.8.8 and secondary DNS to 8.8.4.4 (Those are Google's public DNS)
3.) In terms of browser usage, you may want to observe on which browser (stock, or 3rd party such as chrome), does the issue occur more frequently. Then go to that browser's settings and do some re-configuration.
4.) If the problem is more evident when you connect to your home network, you may want to access your wireless router settings and change some settings such as the wifi channel, rts threshold, etc.
5.)By the way, what phone model are you using, and is it tied up with a carrier network?

Related

Unable to obtain an IP address automatically on WiFi

I'm unable to obtain an IP automatically, I can still set it manually but as I use multiple networks it's not really practical.
I've had the same issue with 4 ROMs, I've tried wiping data and that doesn't fix it.
The only thing that fixes it is reflashing the ROM, then after a while it stops working again.
and this is the same with multiple access points, I can connect to all of them fine with anything else, just not my phone.
It's most likely your phone as my phone did the same thing. It wouldn't even find the wi-fi networks that were around. It would "scan" for a couple minutes and tell me that it couldn't find any networks and shut itself off. Very annoying. I ended up sending it back to T-Mobile and receiving a warranty replacement.
mine scans, it works perfectly fine if I set a static IP.

4.3 Wi-Fi bug?

Anyone else notice Wi-Fi randomly deciding to turn off/not connect to automatic networks, like your home or office?
I notice that sometimes I'll pick up my phone and go to use the VPN and it will say I can't connect because I'm not connected to the Internet. Or I'll get an email in Gmail while using my laptop and wonder why my phone didn't beep just then and notify me. I then look in the to corner and see it isn't connected to my network, nor making an attempt to. The Wi-Fi signal symbol just isn't there. The Wi-Fi quick settings button is highlighted meaning Wi-Fi is in fact enabled, but it isn't connected to it for some reason. The second I go look at the network list -- and it does see all the networks so I know for sure it is enabled and scanning -- it instantly tries to connect and does so perfectly fine.
I thought it was just a bad signal once or a router issue, but it has happened several times now since updating to 4.3. This has never happened before.
It's just like it randomly decides not to try and connect to the network unless I open up the network list. It's random as far as I can tell. It's usually fine, but it has happened on more than one occasion now since upgrading to 4.3.
Any ideas? I haven't changed any settings since 4.3. I thought it might be battery/idle related, but once I get it to connect again, it stays connected no matter what the status of the battery or how long it's idle. This makes me think it's probably a bug.

Wifi says it's off but it actually is on?

It's really odd, when i set the "keep wifi on during sleep" to never and turn off the screen till the wifi is off and then turn on the screen again, it says that the wifi is off but the internet is actually working, im even not able to enable/disable the wifi setting when this occurs, i tried resetting my phone but it didnt work? is this a hardware issue? should i take it to store and ask them to fix it (still got a few weeks of my warranty left)?
Is internet connection made by data cell phone? (eg. 3g)
That way you will still have internet, but Wifi is off.
If not, did you try a reboot?
Sometimes the wifi on my device looks 'stuck' too, not being able to change it correctly. After a reboot everything is well then.
if your on 4.3 or 4.4 there is an option "scan for wifi (even when wifi is off). disable that. although im guessing you already have.
2nd bet is Mobile Data... though. if your actually on wifi. go into your router. it will say all the connected users on your wifi.

Try it yourself, G4 unable to autoconnect to any open WiFi ('internet unavailble')

I would like to invite everyone to try if they have the same problem
For me, I have done a lot of testing, and I have found that, with any open WiFi hotspot (ones doesn't require wifi password to connect, with captive login or not), even G4 saved the network, half times it won't autoconnect.
When you go into wifi setting, the network is there, and there is an message below the nextwork saying:
"internet is unavailable, cannot autoconnect"
But if you tab it manually, it will connect and fine. I tested it with multiple hotspots and all have the same problem. I tried all different ways like delete the networks and re-add, nothing works.
Any of you have same problem please confirm below and let us know if you have found a solution, this is yet another ridiculous problem LG4 has and not fixing it, who are they to decide internet is available or not on a wifi hotspot?
my G4 is 812 10c
Any one encounter the same problem?
Yes I have this issue also. Don't know what would be causing the problem
Sent from my VS986 using Tapatalk
Thanks for confirming,
Very annoying issue and I am surprised it hasn't be raised and discussed in here.
For me it is way worse than occasional touch issue
Any solutions will be appreciated
chubbrock said:
Yes I have this issue also. Don't know what would be causing the problem
Sent from my VS986 using Tapatalk
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I can confirm I have the same issue with mine. Very annoying.
Thanks for confirming, again showing it's not an isolated instance.
Is this issue only for Hotspots? Or any Wifi device? I ask, because I don't see a problem with my WiFi router at home.
raravi said:
Is this issue only for Hotspots? Or any Wifi device? I ask, because I don't see a problem with my WiFi router at home.
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For me it is only for open Wi-FI (no password required to connect), the tend to be public hotspots.
offall said:
For me, I have done a lot of testing, and I have found that, with any open WiFi hotspot, (with captive login or not), even G4 saved the network, half times it won't autoconnect.
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That underlined bit is interesting.
so it seems this only occurs with open networks ie ones that don't require a userid/pass.
otherwise you have no problems connecting when there required login is required and is saved already.
eg. your home wifi ?
some more reading led me to this post.
My G4 doesn't have any problem with the open network at my work. It connects automatically as soon as I drive in the parking lot, if I leave and come back, as soon as I'm in range it re-connects just fine.
Sent from my VS986
Have we considered this might be done on purpose as a safety thing?
You shouldn't want your phone/laptop connecting to any OPEN network automatically that you haven't vetted. This is how scammers skim passwords, etc., by offering 'free' wifi hotspots in busy areas.
waylo said:
Have we considered this might be done on purpose as a safety thing?
You shouldn't want your phone/laptop connecting to any OPEN network automatically that you haven't vetted. This is how scammers skim passwords, etc., by offering 'free' wifi hotspots in busy areas.
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Not quite, it happens on open networks that I have connected to before i.e. saved and as you put it vetted.
Connecting to saved networks that are passkey protected works fine.
Yes that's right, for me the network that requires password has no problem to auto connect
And the post you linked for refresh DHCP, I tested and it doesn't solve the problem
One Twelve said:
That underlined bit is interesting.
so it seems this only occurs with open networks ie ones that don't require a userid/pass.
otherwise you have no problems connecting when there required login is required and is saved already.
eg. your home wifi ?
some more reading led me to this post.
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Click to collapse
Then there is no problem here is there ?
I also have this problem.
To clarify, my situation is for open wifi where the provider redirects you to a webpage where you click "ok" or "accept" to proceed.
The first time I connect, it's fine. But, when my phone tries to auto-connect the next day, it gives the error described. So, I have to manually open up wifi connections, view the list, select the wifi name, and connect.
So it works fine after some manual intervention, but there is a bug I think in how the G4 handles these types of open wifi connections, once they are saved in the phone's history and you try to connect again later. So there is a problem here, but it's somewhat nuanced and easy to miss.
KingFatty said:
I also have this problem.
To clarify, my situation is for open wifi where the provider redirects you to a webpage where you click "ok" or "accept" to proceed.
The first time I connect, it's fine. But, when my phone tries to auto-connect the next day, it gives the error described. So, I have to manually open up wifi connections, view the list, select the wifi name, and connect.
So it works fine after some manual intervention, but there is a bug I think in how the G4 handles these types of open wifi connections, once they are saved in the phone's history and you try to connect again later. So there is a problem here, but it's somewhat nuanced and easy to miss.
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Your description sums up the situation well.
Doing what you want could create a problem of another sort. read this.
http://android.stackexchange.com/questions/64380/stop-wifi-connecting-to-open-networks
No this is not the same.
i only want G4 to autoconnect to network I saved before, meaning the one i have used before and want to use it again.
The problem you are referring to is having android auto connect to random networks, which of course should not happen.
Also G4 currently does not connect to open wifi that doesnt require login either. Even it clear have good internet connection, it wont reconnect, which is clearly a bug
One Twelve said:
Doing what you want could create a problem of another sort. read this.
http://android.stackexchange.com/questions/64380/stop-wifi-connecting-to-open-networks
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Click to collapse
offall said:
No this is not the same.
i only want G4 to autoconnect to network I saved before, meaning the one i have used before and want to use it again.
The problem you are referring to is having android auto connect to random networks, which of course should not happen.
Also G4 currently does not connect to open wifi that doesnt require login either. Even it clear have good internet connection, it wont reconnect, which is clearly a bug
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see this is where it gets tricky, that post was referring to networks set up by a telco around the city. the ssid is the same its not a random network. This is exactly what you want.
you accepted it when you were in location a, now you are at location b and want to connect. so it should connect automatically ie no different than if you were to return back to location a.
You said home wifi works, so leaving wifi on, walk out of range and then come back in range and it connects automatically. And you expect the same behaviour with an open wifi that you accepted prior.
Way i understood it is that guy is complaining about what you want with open wifi
Thanks for clarifying.
I went back to re-read the post you pointed out. OP of the thread wants to block all the open wifi hotspots with paywall. It is not because he/she used one paywall network work in location A and doesn't want to use it again in location B. OP never used the paywall network (because it charges) and doesn't want to ever connect to it again, in that case, delete it from the saved network list should solve the problem.
In fact, Op also wants to use non-paywall open wifi, which is same as what I want here with G4. We both have the same need, which is auto re-connect to known, used, and trusted network. Here is exactly G4 cannot do and clearly having a problem. As I said before, even for network that is open, no paywall, and no log in required, G4 simply cannot auto connect, and claim "internet is unavailable", which is false and need to be fixed. Furthermore, even if there is a captive login, G4 should not refuse to auto connect before informing user so. While LG clearly has no problem sending tons of notification for their bloated LG smart notices, right now there is no single notice about WiFi auto connect failure, you will only discover the problem after you open WiFI set up page.
I copied OP's own words from the other thread FYI
"here are random open wifi networks everywhere that allow my Android to connect to their network but won't give internet access because there is a paywall"
"There are a wide variety of providers like BTOpenZone. I'd like to block them all, adding exceptions if I ever find a non-paywall connection"
One Twelve said:
see this is where it gets tricky, that post was referring to networks set up by a telco around the city. the ssid is the same its not a random network. This is exactly what you want.
you accepted it when you were in location a, now you are at location b and want to connect. so it should connect automatically ie no different than if you were to return back to location a.
You said home wifi works, so leaving wifi on, walk out of range and then come back in range and it connects automatically. And you expect the same behaviour with an open wifi that you accepted prior.
Way i understood it is that guy is complaining about what you want with open wifi
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How to turn off auto connect to WiFi??

My phone is always connecting to WiFi connections automatically (as they come in range).
I don't want it to. I only want it to automatically connect to the ones which I specify (my home, my office...).
How can I configure to only connect to the networks which I specify?
raphilevine said:
My phone is always connecting to WiFi connections automatically (as they come in range).
I don't want it to. I only want it to automatically connect to the ones which I specify (my home, my office...).
How can I configure to only connect to the networks which I specify?
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Click to collapse
you know, i don't have that behavior, my phone only connects to networks it remembered.
In the list of available wifi networks the remembered ones are at the bottom. If I hold down and select 'forget network' then they go away.
easy rhino said:
you know, i don't have that behavior, my phone only connects to networks it remembered.
In the list of available wifi networks the remembered ones are at the bottom. If I hold down and select 'forget network' then they go away.
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Click to collapse
My list of available wifi shows maybe about 100 or more entries. How can I delete them all?
I have Cricket wireless service. I had initially installed a cricket app for managing wifi and I believe it may have added all of those wifi connections. I wonder if this has somehow messed up my phone. I have since deleted the app, but the problem still persists. :crying:
Well I guess deleting one at a time would work eventually
easy rhino said:
Well I guess deleting one at a time would work eventually
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That clearly is not a realistic option as it would take me a very long time to delete that list. I also don't believe that it will fix the problem. Every time I pass a WiFi network it will just get added to the list again.
Just the other day, I was sitting on a bus and we were driving alongside another bus which offered WiFi to its passengers. My phone automatically tried connecting to the other bus's WiFi.
Does anyone know how to configure this, so that I only automatically connect to the WiFi networks that I specify? This is making using my phone with this version of Cyanogenmod very frustrating.

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