Hi everyone,
So earlier today I was standing in Walmart when my phone froze and I restarted it, after booting up it indicated that the Public Mobile network was unavailable, since then I've been unable to connect to any networks. I can scan for networks, select public mobile, it sits there for five minutes trying to connect and then says "Please Try Again Later".
Now a couple of months ago I had my phone unlocked by a local place, they initially did a bad update because my WiFi stopped working, and then I noticed that they put a Rogers Firmware onto my phone which originally comes from Telus. Could this pose an issue ?.
I've also noticed that my IMEI number on the back of the phone is completely different from what is on screen. What can I do to get my phone working again or am I f***d ? I have no experience rooting or flashing my phone but if someone could walk me through it that would be awesome.
My phone is a Samsung Galaxy SIII (SGH-I747M) Telus, running android 4.4.2
Thanks !
You could try re-injecting the original IMEI using nvwriter.
http://forum.xda-developers.com/showthread.php?t=1804117
audit13 said:
You could try re-injecting the original IMEI using nvwriter.
http://forum.xda-developers.com/showthread.php?t=1804117
Click to expand...
Click to collapse
Thanks, I tried following the steps but couldn't figure it out, I don't have the original IMEI number backed up, but I do have it, is there a way I can go in and change it ? When I tried to use nvwriter it tells me my phone isn't responding.
Oh boy.......I'd go to wherever you had it serviced and find out exactly what they did. Sounds kind of like they put a different motherboard in and did not tell you. They probably did something to really screw up the original but didnt want to admit it or pay for it, so they gave you whatever they had on hand. This just a guess of course, but it would explain the firmware and the IMEI being different. You shouldn't be able to flash the Rogers firmware on any other carriers device or vice versa. So I find all of that extremely suspicious.
Check the IMEI's to see if they're blacklisted. (Im worried the one you see in settings will turn up to be so....hopefully not).
Do not try to change the IMEI though. If my suspicions are correct, it means the one its using is the one belonging to that board. Not only does changing the IMEI often cause a lot of ither issues, it is also almost always illegal.
***(And just fyi, be careful posting the tools or instructions for doing so, is against XDA rules. Same for just about every forum on the net.)
Even if all of that were not anything to be concerned about, you have to consider that if they did swap your motherboard, they may have fixed it later and now someone else has it with that IMEI. If you put it on your device, and both are seen on the network with the same one, it'll get blacklisted.
I really hope I am wrong....I really really do. But if I am not, i don't know if you will be able to do much without more info from whoever worked on it.
I am sorry btw, Im not trying to scare you about it, that's just what I see as the most likely scenario based on the info provided. Like I said, I could be wrong.
DocHoliday77 said:
Oh boy.......I'd go to wherever you had it serviced and find out exactly what they did. Sounds kind of like they put a different motherboard in and did not tell you. They probably did something to really screw up the original but didnt want to admit it or pay for it, so they gave you whatever they had on hand. This just a guess of course, but it would explain the firmware and the IMEI being different. You shouldn't be able to flash the Rogers firmware on any other carriers device or vice versa. So I find all of that extremely suspicious.
Check the IMEI's to see if they're blacklisted. (Im worried the one you see in settings will turn up to be so....hopefully not).
Do not try to change the IMEI though. If my suspicions are correct, it means the one its using is the one belonging to that board. Not only does changing the IMEI often cause a lot of ither issues, it is also almost always illegal.
***(And just fyi, be careful posting the tools or instructions for doing so, is against XDA rules. Same for just about every forum on the net.)
Even if all of that were not anything to be concerned about, you have to consider that if they did swap your motherboard, they may have fixed it later and now someone else has it with that IMEI. If you put it on your device, and both are seen on the network with the same one, it'll get blacklisted.
I really hope I am wrong....I really really do. But if I am not, i don't know if you will be able to do much without more info from whoever worked on it.
I am sorry btw, Im not trying to scare you about it, that's just what I see as the most likely scenario based on the info provided. Like I said, I could be wrong.
Click to expand...
Click to collapse
Thanks, I just took it back to the place that serviced it. They said to leave it with them for an hour or so and I should be good, didn't sound like he's going to charge me anything either since he remembered when I was in last and he said he had to reinstall the OS. So fingers crossed, otherwise I'm just going to grab a new Moto G to use with my network. I'm kind of over the SIII anyhow, so if its not fixable its not the end of the world, still sucks nonetheless lol
Related
Hi Techie folks!
All right, hopefully everyone would excuse any blunders made by a noob but this is my dilemma.
This is my first, and most assuredly not my last, post on this quite interesting platform.
I had recently purchased a device (Google Samsung Galaxy Nexus I9250 Android Smartphone 16Gb) which was supposedly 'unlocked' from an online store (Expansys USA) out here in the US.
I bought it outright for $409.99
Link: http://www.expansys-usa.com/google-nexus-prime-android-smartphone-unlocked-16gb-224148/
I had received that device without any issues and had been using it for over three weeks.
I have the StraightTalk (USA) GSM SIM on it and like I mentioned, no issues whatsoever was faced during daily day-to-day use.
However, yesterday for the first time, I noticed that the network was not connecting and so I rebooted the phone thinking it was some network error.
Now when I did that I received a message after the boot-up which stated 'SIM Network Unlock Pin' and the options were to enter the PIN or dismiss that.
When I dismissed the message notification, I found out that the network was not available.
But the other features of the phone was not affected, as in navigating through the phone and applications (non-internet based) was without an problems.
Just that the network was not connecting although I observed that I could make emergency calls.
So I tried rebooting it again, by taking out the battery and SIM card as well, the issue still persisted.
So I started to troubleshoot the issue, by inserting in another GSM SIM card into the phone, but found the issue to persisting.
To double-check, I took out my StraightTalk SIM card and put in another phone, the SIM card was working fine! :good:
Just to be on the safe side, I called StraightTalk Customer Support and had asked them for some clarification as to why this SIM Network Unlock PIN was shown.
They suggested that this was the phone issue and needed to be sorted out by the place of purchase/manufacturer.
I even tried entering the SIM card's PUK code but did not reach far in that regard.
On searching the net (which is why I had come here for proper support and answers), I had found quite a lot issues with regard to this problem.
I was under the assumption that this phone was the GSM Unlocked International Version, but after this incident, it so happens that this is not the case.
The solution given online and out here is to root the phone using the Wugfresh method and after rooting, run the device with the application (http://forum.xda-developers.com/showthread.php?t=1548210) which would take care of this issue.
However, I am not too keen on voiding my warranty on this account, and also the steps are quite complicated with respect to rooting the device.
Yes I am noob! So please don't roll your eyes!
This is the issue, and now to what I would appreciate this forum's assistance.
Being an expensive product, I dont want to buy another one just because of this issue.
I do not know where this phone is purchased from, which means, I have no idea which network provider this is locked to.
I can only provide the IMEI number.
Question 1: Is it possible to find out to which network this phone is locked to?
I have to add that the phone does not have any network branding on it, nor does it show any during the boot-up process.
Question 2: Can the phone be unlocked with online unlocking sites?
Question 3: If so, can someone provide me any good sites that can unlock the device.
Is this site any good? Link: http://www.unlockallcellular.com/samsung-galaxy-nexus-unlock-code-p-196144.html
Like I said, worse case scenario, I would indeed have to root my phone and proceed to install that software which will help me get rid of this issue once and for all.
As you all can see, I'm desperately looking for some solutions/answers and would appreciate it if someone would shed any light to this issue.
PS: I do know that there are threads on this issue, but mine is more or less around finding the invisible network provider that this phone is locked to.
Best Regards,
Reena Johnson
Your device was not factory SIM-unlocked. The vendor probably unlocked it using a code. That said, you should call Expansys and ask them for the code.
Otherwise, you can take a look at the following two threads. The first one is easy, but temporary -- in other words, you will need to do unlock every time you flash a new ROM. The second is permanent, but not as straight-forward to accomplish.
1) http://forum.xda-developers.com/showthread.php?t=1548210
2) http://forum.xda-developers.com/showthread.php?t=1606982
Further queries now arise ....
efrant said:
Your device was not factory SIM-unlocked. The vendor probably unlocked it using a code. That said, you should call Expansys and ask them for the code.
Otherwise, you can take a look at the following two threads. The first one is easy, but temporary -- in other words, you will need to do unlock every time you flash a new ROM. The second is permanent, but not as straight-forward to accomplish.
1) http://forum.xda-developers.com/showthread.php?t=1548210
2) http://forum.xda-developers.com/showthread.php?t=1606982
Click to expand...
Click to collapse
Thanks a lot for the quick reply.
Wow! You guys are fast!
Much appreciated.
Now I have a query. The option 1 which you have stated, is the one which I have looked at.
Even that requires me to root my phone.
Isn't it so?
Cause the OP in that thread specifically mentions the need to root the phone.
I have asked Expansys USA for that code, and since Saturday/Sunday is off for them, I am hoping to get a reply from them on Monday.
Like I said, my main concern is that I would like this process to be hassle free.
You guys (no-offence intended for the male demographic) are quite capable of rooting the phone.
Unfortunately, I wish not to choose that route, unless no options are left available at my disposal.
Which is why I am bending towards the easy unlocking method.
So my next question really is since its (read: the phone) not a factory SIM-unlockedissue, can I find the original network provider to which this phone was locked to?
As in, is there any where on this device which can tell me that information?
Once again, I sincerely thank you for your support and assistance in my life a lot easier! :victory:
Regards,
Reena J
djjohnson said:
Thanks a lot for the quick reply.
Wow! You guys are fast!
Much appreciated.
Now I have a query. The option 1 which you have stated, is the one which I have looked at.
Even that requires me to root my phone.
Isn't it so?
Cause the OP in that thread specifically mentions the need to root the phone.
Click to expand...
Click to collapse
Yes, you are right it does require root. (I didn't realize that it was the link you had looked at and mentioned in your post.)
djjohnson said:
I have asked Expansys USA for that code, and since Saturday/Sunday is off for them, I am hoping to get a reply from them on Monday.
Like I said, my main concern is that I would like this process to be hassle free.
Click to expand...
Click to collapse
Probably best to wait until Monday then, as that would certainly be the most hassle-free option.
djjohnson said:
You guys (no-offence intended for the male demographic) are quite capable of rooting the phone.
Unfortunately, I wish not to choose that route, unless no options are left available at my disposal.
Which is why I am bending towards the easy unlocking method.
Click to expand...
Click to collapse
Believe it or not, "rooting" a Nexus device is extremely easy, and should not take more than 5 minutes. The part the takes the most time is to make sure the drivers are set up properly on your PC... Once that is done, no more than a few minutes is all it takes.
djjohnson said:
So my next question really is since its (read: the phone) not a factory SIM-unlockedissue, can I find the original network provider to which this phone was locked to?
As in, is there any where on this device which can tell me that information?
Click to expand...
Click to collapse
Yes, there is a way, although I believe you need root, although I could be wrong here. You need to post this file from your device: /factory/mps_code.dat and someone will be able to tell you. Or you can look in that file and compare the code in there to this list.
---------- Post added at 11:21 PM ---------- Previous post was at 11:18 PM ----------
djjohnson said:
[snip]
Question 2: Can the phone be unlocked with online unlocking sites?
Question 3: If so, can someone provide me any good sites that can unlock the device.
Is this site any good? Link: http://www.unlockallcellular.com/samsung-galaxy-nexus-unlock-code-p-196144.html
Click to expand...
Click to collapse
And yeah, you should be able to get it unlocked by one of those site, even the one you mentioned. But I can't vouch for it, nor can I recommend any site, as I have never used any.
Hey djjohnson
I've got the exact same problem, but bought my phone from a different seller.
Did you manage to get any information (or PIN) from expansys??
Thymine said:
Hey djjohnson
I've got the exact same problem, but bought my phone from a different seller.
Did you manage to get any information (or PIN) from expansys??
Click to expand...
Click to collapse
It looks like OP disappeared after getting his issue solved. Expansys has great customer service and would have exchanged the phone with no problems. Which retailer did you get it from? There are unlocking sites out there but you have to know which network its locked to. Or root it and try the methods listed in this thread. GL
Cheers mate,
I bought mine from an ebay seller and have already sent them a message asking for either the PIN or the name of the original service provider.
If that falls through, I'll have no other option but to root....or just be the first of my friends to not have a phone number and live exclusively on the internet...
I'll probably root.
A delayed update ...
Techies folks!
This is just to update you guys on this issue and if in future any one else faces such similar issue just do this and get back your peace of mind.
First you need to root your phone as mentioned by Efrant and it is indeed a simple process once you have set up the required drivers.
Once again thanks a lot Efrant for your support and time in helping me out with this.
:good:
First you need to root your phone, period.
I tried all methods before diving into this method.
Rooting isn't complicated and all it takes is patience and the exact details to get this done.
What I am about to suggest is to be taken at the reader's risk and I am not responsible for any damage done to your phone.
That being said, I highly doubt that anything will go wrong unless you arent used to following instructions!
My Nexus was magically locked to an invisible network and you guys can find that out by going into fastboot mode.
What that means is to turn your device off and then press the buttons together (volume Up + volume Down + Power), you will get that info under the "baseband version" and "carrier info".
I could not resort to the online unlocking sites because ALL of them require the original network to unlock the phone.
I suggest that you root the phone and it is quite simple not taking you longer than 10-20 minutes.
1) First you will need to install the drivers onto your phone from your computer which you will need during the rooting process.
You can get that from here
http://forum.xda-developers.com/showpost.php?p=20058157&postcount=1
It is called the Universal Naked Driver 0.7.
The download instructions are given in this link http://forum.xda-developers.com/showpost.php?p=29044502&postcount=735
The OP was quite comprehensive in providing the exact details in what needed to be done. So once you have installed the necessary drivers proceed to the next step.
2) Download Wugfresh Toolkit which is the main tool needed to root your phone.
First you will need to unlock your phone and then root it.
The beauty of this software is that everything is on it. Just click on the Unlock button first and then you just have to sit back and wait for the magic to happen.
The instructions on the screen will tell you what its doing.
I would suggest reading through the entire process before going through with this.
http://www.wugfresh.com/dev/nexus-root-toolkit/
Extra material on this http://wugfresh.com/Help/
3) Once you have rooted your phone, the hardest bit is over. Then all you need to do is install this application on your device. And run it.
Simple.
You have yourself an unlocked phone!! :victory:
http://forum.xda-developers.com/showthread.php?t=1548210
There will be questions as to if this will work in CDMA or GSM versions.
I got mine from Expansys and it was supposed to be an unlocked GSM model.
I hope that will help as it did with mine.
Actually I got my bf to do this for me as it is a tad bit complicated and it was a birthday gift from him.
mendezj666 said:
It looks like OP disappeared after getting his issue solved. Expansys has great customer service and would have exchanged the phone with no problems.
Click to expand...
Click to collapse
Wow!
I seriously didn't realize that I had a personal assistant or the CIA to track my moves!
I apologize if my bf didnt get back to you guys on this issue. I, on the other hand, have work which consumes 12hrs of my day.
So I really do not have the time to post a reply.
But hey! a simple 'I dont know where SHE is, but here's what I can do to help you out' would have sufficed.
I'm just saying. No offense intended mate.
By the way, I'm a girl, and in my opinion Expansys came highly recommended to me by all my co-workers.
But I had the most horrible customer support ever!
My personal opinion would be to NOT buy from there!
Get from Negri's or some place better.
God knows how many times I had tried calling them. Even tried sending them tons of emails and not even one peek into my issue.
Goes to show how "great" of a customer service they have!
Thymine said:
Hey djjohnson
I've got the exact same problem, but bought my phone from a different seller.
Did you manage to get any information (or PIN) from expansys??
Click to expand...
Click to collapse
I hope my post will help you also to resolve your issue.
Best way is to root your phone. But like I said earlier, do read everything, and download the drivers and the Wugfresh Toolkit before proceeding.
All the best.
Soon you'll be like me enjoying what can only be said as a beauty of a device.
A big thanks to Efrant for helping a gal out!
Cheers!
Regards,
Reena J
[Q] Same problem, solved, but now how can I network lock it again...
Hi All,
In short, same problem here, I used another unlock code(bought it) and now i want to network lock it again? How can I lock it?
I had very same problem of this thread, I bought phone as factory unlocked but was code unlocked(Vodafone Spain), later after updating to 4.0.4 and then to 4.1.1, it asked for the code again.
I raged with the problem and I rushed to buy a unlock code (8$), a bit shady, but it works fine.
Now I want to confront the shop who sold the phone lying about its lock state, and it would be convincing if i can send them the phone network locked as it was.
How can I network lock the phone again?
I have tryed inputing the code *7465625*638*# or *7465625# and similar combinations with no lock, I don't get a popup asking me for the carrier data to lock it.
I also tryed to downgrade the phone to 4.0.4, with no result and later to 4.1.1 and the same it is not asking for the unlock code...
Just an obvious clarification, I am talking about carrier network locking, not lock/unlock the bootloader.
Thanxs a lot in advance
djjohnson said:
Techies folks!
This is just to update you guys on this issue and if in future any one else faces such similar issue just do this and get back your peace of mind.
First you need to root your phone as mentioned by Efrant and it is indeed a simple process once you have set up the required drivers.
Once again thanks a lot Efrant for your support and time in helping me out with this.
:good:
First you need to root your phone, period.
I tried all methods before diving into this method.
Rooting isn't complicated and all it takes is patience and the exact details to get this done.
What I am about to suggest is to be taken at the reader's risk and I am not responsible for any damage done to your phone.
That being said, I highly doubt that anything will go wrong unless you arent used to following instructions!
My Nexus was magically locked to an invisible network and you guys can find that out by going into fastboot mode.
What that means is to turn your device off and then press the buttons together (volume Up + volume Down + Power), you will get that info under the "baseband version" and "carrier info".
I could not resort to the online unlocking sites because ALL of them require the original network to unlock the phone.
I suggest that you root the phone and it is quite simple not taking you longer than 10-20 minutes.
1) First you will need to install the drivers onto your phone from your computer which you will need during the rooting process.
You can get that from here
http://forum.xda-developers.com/showpost.php?p=20058157&postcount=1
It is called the Universal Naked Driver 0.7.
The download instructions are given in this link http://forum.xda-developers.com/showpost.php?p=29044502&postcount=735
The OP was quite comprehensive in providing the exact details in what needed to be done. So once you have installed the necessary drivers proceed to the next step.
2) Download Wugfresh Toolkit which is the main tool needed to root your phone.
First you will need to unlock your phone and then root it.
The beauty of this software is that everything is on it. Just click on the Unlock button first and then you just have to sit back and wait for the magic to happen.
The instructions on the screen will tell you what its doing.
I would suggest reading through the entire process before going through with this.
http://www.wugfresh.com/dev/nexus-root-toolkit/
Extra material on this http://wugfresh.com/Help/
3) Once you have rooted your phone, the hardest bit is over. Then all you need to do is install this application on your device. And run it.
Simple.
You have yourself an unlocked phone!! :victory:
http://forum.xda-developers.com/showthread.php?t=1548210
There will be questions as to if this will work in CDMA or GSM versions.
I got mine from Expansys and it was supposed to be an unlocked GSM model.
I hope that will help as it did with mine.
Actually I got my bf to do this for me as it is a tad bit complicated and it was a birthday gift from him.
Wow!
I seriously didn't realize that I had a personal assistant or the CIA to track my moves!
I apologize if my bf didnt get back to you guys on this issue. I, on the other hand, have work which consumes 12hrs of my day.
So I really do not have the time to post a reply.
But hey! a simple 'I dont know where SHE is, but here's what I can do to help you out' would have sufficed.
I'm just saying. No offense intended mate.
By the way, I'm a girl, and in my opinion Expansys came highly recommended to me by all my co-workers.
But I had the most horrible customer support ever!
My personal opinion would be to NOT buy from there!
Get from Negri's or some place better.
God knows how many times I had tried calling them. Even tried sending them tons of emails and not even one peek into my issue.
Goes to show how "great" of a customer service they have!
I hope my post will help you also to resolve your issue.
Best way is to root your phone. But like I said earlier, do read everything, and download the drivers and the Wugfresh Toolkit before proceeding.
All the best.
Soon you'll be like me enjoying what can only be said as a beauty of a device.
A big thanks to Efrant for helping a gal out!
Cheers!
Regards,
Reena J
Click to expand...
Click to collapse
Google is selling these phones for $350 ? Why would you pay more and not get it from the source, just curious. Not trying to be argumentative.
jawmail said:
Google is selling these phones for $350 ? Why would you pay more and not get it from the source, just curious. Not trying to be argumentative.
Click to expand...
Click to collapse
Maybe they're not in the US or purchased them more than 2-3 months ago.
The point is that google does not sell them worldwide, they don't sell them in my country (Spain), or at least not 3 months ago when I bought mine. And if they would sell them it would be more like 400€ minimum (equivalent to 500$ moreless)
But lets not lose the focus, of the question, any idea of how to network lock the phone again?
jawmail said:
Google is selling these phones for $350 ? Why would you pay more and not get it from the source, just curious. Not trying to be argumentative.
Click to expand...
Click to collapse
I had let my nexus update to 4.1.1 before realising I had a sim unlock problem here, the guide above was spot on, if you are on 4.0.4. I just couldnt get the last bit done on JellyBean, so went back to google image 4.0.4 and it work flawlessly
Phone updated to JB an hour ago, and its still working sweet
First of all I would like to thank all of you hear that have sound wisdom in dealing with my nightmare. I'm so new to this that my last phone's antennae is still on the top of my care and phone is in it's big carrying bag LOL. I'm 50 years old but am not done trying to learn something new. Here's the problem. I have a note 2 i317 that i bought online from someone. It's build number is jedi xp 9 android 4.1.2 Dernel version 3.0.31 SaberKernel_07+ptmr3 ect ect. So I have little to no signal strength and cannot hook up to the internet. I've called straight talk and spent an hour or two with them as well to no avail. I've been up and down these posts but I'm lost as how to employ some of the things that I have read about. Remember that I'm a noob to the max. I would love someone to put the instructions on how to fix my phone, in plain english that i can understand. I thought I might have a bad sim card as well but don't know how to check it. I've put at least 6 different apn's in and nothing. My old phone worked great in my house now i have this 500 dollars ornament that I can barely even get calls on. PLEASE can someone help me? I would be very grateful to say the least. I've read if you install something wrong that you can brick your device (whatever that means, but it doesn't sound good). I will be anxiously awaiting for the bravest soul to write me back. I say brave cause with me it might take a while. Sorry
Sincerely
Ed
You only 'thought' that you may have a damaged sim card but did you try to change it to a new one?
Sent from my GT-N7100 using xda premium
TheEdge49 said:
First of all I would like to thank all of you hear that have sound wisdom in dealing with my nightmare. I'm so new to this that my last phone's antennae is still on the top of my care and phone is in it's big carrying bag LOL. I'm 50 years old but am not done trying to learn something new. Here's the problem. I have a note 2 i317 that i bought online from someone. It's build number is jedi xp 9 android 4.1.2 Dernel version 3.0.31 SaberKernel_07+ptmr3 ect ect. So I have little to no signal strength and cannot hook up to the internet. I've called straight talk and spent an hour or two with them as well to no avail. I've been up and down these posts but I'm lost as how to employ some of the things that I have read about. Remember that I'm a noob to the max. I would love someone to put the instructions on how to fix my phone, in plain english that i can understand. I thought I might have a bad sim card as well but don't know how to check it. I've put at least 6 different apn's in and nothing. My old phone worked great in my house now i have this 500 dollars ornament that I can barely even get calls on. PLEASE can someone help me? I would be very grateful to say the least. I've read if you install something wrong that you can brick your device (whatever that means, but it doesn't sound good). I will be anxiously awaiting for the bravest soul to write me back. I say brave cause with me it might take a while. Sorry
Sincerely
Ed
Click to expand...
Click to collapse
Would love to help you Ed, need more information on what you mean by 'low signal / cannot connect to internet'. Do you have normal phone service i.e. make calls & send receive texts?
Did the phone ever work at one point, or once you gained possession and tried it, you got the described result? I don't have your AT&T version phone but may be able to help with more info from you.
Is the modem is ur carrier modem?
Have u tried to change the modem to your carrier modem?
Edit : I mean modem+csc
Sent from my GT-N7105 using MoonROM v1
tweeny80 said:
Would love to help you Ed, need more information on what you mean by 'low signal / cannot connect to internet'. Do you have normal phone service i.e. make calls & send receive texts?
Did the phone ever work at one point, or once you gained possession and tried it, you got the described result? I don't have your AT&T version phone but may be able to help with more info from you.
Click to expand...
Click to collapse
Yes it does work with voice and text messages but no mms and I can't connect to the internet cause of the weak signal I suppose. I haven't tried a new sim card just yet. Installed one that they sent me 5 months ago but when I called them today to activate it was no longer any good. They told me I took too long to activate it and they were sending out another one. As for the signal ...it's very weak. Like one bar two at the most. When we went to oshkosh over the weekend I saw that most everyone was on their cell phone and I couldn't call my kids unless I went searching for an area where my phone would work. I never had this problem before with my other phone that was through straight talk. I spent all day today looking for some more possibilities here and saw that maybe my modem on the phone is no good. I tried to download one and I did but haven't put it into the phone cause I'm scared that I might do it wrong and then the phone will be even more messed up than it is. i believe it's this one i717-ics-ucle2. The guy said it worked good for his straight talk. But if you all think that it's something different then please let me know. Thank you all very much for your time and patience with me. I will definitely try to learn more now that I found this wonderful website.
antique_sonic said:
Is the modem is ur carrier modem?
Have u tried to change the modem to your carrier modem?
Edit : I mean modem+csc
Sent from my GT-N7105 using MoonROM v1
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Click to collapse
My modem is this one....I317UCALK7 with a [email protected]#1 Whatever all that means I don't know. Thanks for trying to help me.
still waiting for some answers
TheEdge49 said:
My modem is this one....I317UCALK7 with a [email protected]#1 Whatever all that means I don't know. Thanks for trying to help me.
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Click to collapse
I hope someone is still searching for some help for me. I don't mean to be a pest and i KNOW that 2 days isn't too long. But I'm desperate for some help. Tweety are you still there? Please let me know to get this problem resolved. And thank you in advance to anyone who can help this noob out. :good:
TheEdge49 said:
First of all I would like to thank all of you hear that have sound wisdom in dealing with my nightmare. I'm so new to this that my last phone's antennae is still on the top of my care and phone is in it's big carrying bag LOL. I'm 50 years old but am not done trying to learn something new. Here's the problem. I have a note 2 i317 that i bought online from someone. It's build number is jedi xp 9 android 4.1.2 Dernel version 3.0.31 SaberKernel_07+ptmr3 ect ect. So I have little to no signal strength and cannot hook up to the internet. I've called straight talk and spent an hour or two with them as well to no avail. I've been up and down these posts but I'm lost as how to employ some of the things that I have read about. Remember that I'm a noob to the max. I would love someone to put the instructions on how to fix my phone, in plain english that i can understand. I thought I might have a bad sim card as well but don't know how to check it. I've put at least 6 different apn's in and nothing. My old phone worked great in my house now i have this 500 dollars ornament that I can barely even get calls on. PLEASE can someone help me? I would be very grateful to say the least. I've read if you install something wrong that you can brick your device (whatever that means, but it doesn't sound good). I will be anxiously awaiting for the bravest soul to write me back. I say brave cause with me it might take a while. Sorry
Sincerely
Ed
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Click to collapse
Hi Ed,
the phone has been modified by the owner who sold it to you. He has changed the software oh the Note2. The Problem is we don't know whether there was any problem in signal for him as well. First check whether the SIM is working fine on any other phone. If it does, then I'm afraid you might have to restore the phone to the original Software to make sure this is not a Hardware issues.
TheEdge49 said:
First of all I would like to thank all of you hear that have sound wisdom in dealing with my nightmare. I'm so new to this that my last phone's antennae is still on the top of my care and phone is in it's big carrying bag LOL. I'm 50 years old but am not done trying to learn something new. Here's the problem. I have a note 2 i317 that i bought online from someone. It's build number is jedi xp 9 android 4.1.2 Dernel version 3.0.31 SaberKernel_07+ptmr3 ect ect. So I have little to no signal strength and cannot hook up to the internet. I've called straight talk and spent an hour or two with them as well to no avail. I've been up and down these posts but I'm lost as how to employ some of the things that I have read about. Remember that I'm a noob to the max. I would love someone to put the instructions on how to fix my phone, in plain english that i can understand. I thought I might have a bad sim card as well but don't know how to check it. I've put at least 6 different apn's in and nothing. My old phone worked great in my house now i have this 500 dollars ornament that I can barely even get calls on. PLEASE can someone help me? I would be very grateful to say the least. I've read if you install something wrong that you can brick your device (whatever that means, but it doesn't sound good). I will be anxiously awaiting for the bravest soul to write me back. I say brave cause with me it might take a while. Sorry
Sincerely
Ed
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Click to collapse
from ur model no its the AT&T variant so post your prob here they will be able to help better http://forum.xda-developers.com/forumdisplay.php?f=1870 in Q&A thread
chk under settings/more settings/network mode- if its auto and see if it works and is there any circle on your signal bar
if not do some reading in AT&T thread it will help you rather thread there will get you prominent response
stock rom + patches http://forum.xda-developers.com/showthread.php?t=2354944 the patches will help you get the right apn and work right with at&t
modem http://forum.xda-developers.com/showthread.php?t=1986480
and yes dont try to use traingle away in custom rom as it need stock rom orelse it may lead to brick , just do some reading there or wait for proper assistance from some1 using the At&T variant
Ed, I'm hoping the links provided to you from other posters has helped. Some of the suggestions have been to try flashing new modems (you're hesitant) and even to install a new ROM. If you have managed to correct your problem, kindly update the thread so other users can benefit from your experience.
If you've had no joy, pursue within the forum for your specific device (AT&T it seems) and good luck!
note 2 problems
tweeny80 said:
Ed, I'm hoping the links provided to you from other posters has helped. Some of the suggestions have been to try flashing new modems (you're hesitant) and even to install a new ROM. If you have managed to correct your problem, kindly update the thread so other users can benefit from your experience.
If you've had no joy, pursue within the forum for your specific device (AT&T it seems) and good luck!
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Click to collapse
Hi all and thanks again for the help you have given me. I just got my new sim card today and it seemed to help. I can get on the internet now but my signal is still only one bar and sometimes not there at all. But at least I can connect via wifi. So the sim was partly to blame. Tweeny...I never said that I wouldn't put another radio or modem on my phone, I'm just not too sure about how to do it just yet. I don't want to ruin my phone anymore than it is. I should just dive into it and see what happens. If anyone else has anymore ideas as to why i have poor reception and also I still can't mms, please let me know. Thank you all once again. I will be a regular visitor here and hopefully one day I can be as confident and resourceful as all of you. God bless you all
Hi ed
i reckon u could read up and try flashing a different modem. beyond that flash a different rom. but u obviously have a lot of reading b4 that. good luck
Sent from my GT-N7100 using Tapatalk 2
Hi!
Apologies if repost/noob question/.
Recently I've been having issues with my phone. In the past, when using it for streaming videos and such on YouTube, my phone would start to overheat. It used to do this all the time but it was never seemed like a serious issue to me. However, for the last 2-3 weeks, whenever I used apps such as YouTube, browser, messaging etc. or anything else that might overexert the phone, it would heat up almost immediately followed by the message "no SIM card detected". I've tried rebooting the phone which occasionally fixes it (but most of the time does nothing) but the same message would pop up again within a few minutes. The only success I've had with dealing this issue is leaving the phone off for ~30min to a few hours to let it fully cool and then it would work fine again until I used an app for a prolonged period.
SO, here comes the question(s):
I've torn apart almost all the forums I could get my hands on through the glorious thing we call the internet..but to no avail. So, right off the bat, does anyone have a solution to this? I've already tried the typical 'cleaning the SIM' and 'slipping a piece of paper in with the SIM'. I've also tried the SIM on other phones (which worked fine but I wasn't able to test it to the point where it overheated as it did on mine).
TL;DR: My phone's SIM doesn't work and I need a solution.:silly:
Anyways, if noone has a solution, I have a plan of action (outlined below) but would like some advice before acting on it.
Ive tried my SIM on OTHER phones and it seemingly works fine. I HAVEN'T tried another SIM on MY phone because its not unlocked. I'm with Mobilicity and they charge $50 to unlock (given how crap their service and reception already is, I refuse to give them any more money). So, I plan on unlocking the phone myself and then test with another SIM. Sounds like alotta effort but I'm dirt poor (which is also why I'm with Mobilicity because their plans are dirt cheap) and I also find this stuff fascinating/interesting.
Research (good news)has told me I can unlock myself if my phone is on the firmware 4.1.1 (using the PersoSHA256Off method). The problem is, I'm on 4.3, which, (bad news) research has also told me, attempting any downgrade from 4.3 to 4.1.1 can result in a hardbrick. HOWEVER, (good news) I heard that this only happens if you have a locked bootloader. But (bad news), I'm totally new to android and everything I've said is simply self-educated due to research so I don't actually know how to determine if its locked (also, I get so lost in the jargon other forums use so I'm not sure I fully understand). I've heard say that Canadian S3's have unlocked bootloaders and/or come locked but can be unlocked, but again, if that's the case, how do I find out/or unlock it myself ? (I said 'lock' quite a few times, sorry if I lost anyone there).
I thank any fellow who was able to persevere through this wall of text and still has the desire to help me.:laugh:
I apologize to the mods/developers/community if the answers to my questions are blatantly obvious and have fuelled anger from their hearts with its stupidity.
Here are the specs on my phone:
Model Number: SGH-T999V
Firmware: 4.3
Kernel Version: 3.0.31-2159044
Build Number: JSS15J.T999VVLUEMK5
Unfortunately, there is no way back. It used to be you just hsd to flash the 4.1.1 modem, but I am not certain thatd work anymore. Up to you if you want to try, but I make no guarantees. You can buy unlock codes on eBay and elsewhere for a few bucks though.
Sent from my SM-N900T using Tapatalk
DocHoliday77 said:
Unfortunately, there is no way back. It used to be you just hsd to flash the 4.1.1 modem, but I am not certain thatd work anymore.
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Click to collapse
Regardless of whether or not the bootloader is unlocked or not?
The bootloader isn't locked. You just are prevented from flashing back to older firmware.
Sent from my SM-N900T using Tapatalk
I see. Do you (or anyone else) perhaps have a reason/solution to the main problem as to why the SIM fails after a period of time then?
hi all im new to all this and I have a sm-n975u and was wanting to see if I can get some help with info.
1. Can I and how to get off sprint
2. Imei repair
3. Is it able to be rooted
I was able to get to download screen, recovery screen, etc. So I flashed all factory files on it using odin just to see if it would work and all worked 100% so I don't see why I can't do the above things. Thanks everyone in advance
https://forum.xda-developers.com/ga...ounty-sm-n975u1-note-10-usa-unlocked-t4006249
Morbidinc said:
1. Can I and how to get off sprint
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Click to collapse
As long as your phone qualifies and is paid off you can just call sprint and ask them to carrier unlock it.
If your phone is not paid off -or- you purchased a used phone that is financed then no one can help you here (forum rules prohibit this)
Morbidinc said:
2. Imei repair
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Click to collapse
If you want a proper answer your going to have to provide what it is your wanting to do with the IMEI. Commonly people are trying to change or recover an IMEI.
If your asking how to change an IMEI then I'm 96% confident forum rules prohibit this too. The IMEI is like a VIN on a car... changing it (same as unlocking a financed phone) is not exactly legal and could land XDA in some legal problems for allowing the discussion. This is where the forum rules come into play.
If you lost your IMEI your pretty much out of luck and will most likely need a new motherboard.
Morbidinc said:
3. Is it able to be rooted
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Click to collapse
Not yet and no time frame for when it will be (if it ever can be). Refer to the bounty thread (the one linked above by raul6) for more info on the subject.
Thank you for the info, my phone is paid off yes and I was given codes but they did nothing, as far as imei repair it but more so on what might fall under prohibited. I wasn't aware that would be against on anyone giving info for so thank you for letting me know that as well .... guess that only leaves root and I'm guessing this is one that can't have that done as well lol. Looking like this is another to just toss in the kitchen drawer ?
Morbidinc said:
Thank you for the info, my phone is paid off yes and I was given codes but they did nothing,
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Click to collapse
I'm pretty sure sprint still uses some sort of OTA carrier/sim unlock method and not a code you enter.
You might want to get a hold of sprint and and make sure they gave you the correct information.
Okay ill do that today since I tried what they gave me and it did nothing, was three codes that really didn't let me change a thing one of course was the MSL the other a PUK code and the other id have to find what I wrote down. I'm guessing they may not have understood what I was asking them for. I was very clear about switching companies so I figured that was enough but apparently not lol. Thanks for the info.
I am having an issue where my phone cannot do Wifi calling, or Samsung Visual Voicemail. So I did some digging and found out that my gf's phone (which I flashed unlocked U1 firmware on) now has the service provider software information (SPS) of AIO/AIO/XAA, even though when I got her phone, it was designated to T-Mobile. However, for MY phone, even though I used the same exact firmware flash, my SPS is VZW/VZW/VZW.
Could this be the cause of my issue? Is there anyway to fix this? I flashed the phone using this firmware: https://samfw.com/firmware/SM-G986U1/XAA/G986U1UES2DUD4
I will provide more info if anyone asks for it, I just don't know what other info to provide as of now.
Here is one thing I know for certain, Verizon's Wifi calling uses an IPSEC tunnel that connects to them when turned on from your phone.
From this we can possibly assume that wifi calling is carrier specific. I am sure voicemail is the same.
So if your phone is technically on one carrier but the firmware thinks it's another, it would be mismatched so to speak.
I know this does not solve your issue but it might explain why those things do not work.
DarkQuark said:
Here is one thing I know for certain, Verizon's Wifi calling uses an IPSEC tunnel that connects to them when turned on from your phone.
From this we can possibly assume that wifi calling is carrier specific. I am sure voicemail is the same.
So if your phone is technically on one carrier but the firmware thinks it's another, it would be mismatched so to speak.
I know this does not solve your issue but it might explain why those things do not work.
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Right, I figured it would be something like that. The problem, at least I think, is that the phone still thinks it's a Verizon phone, even though it has U1 firmware. I tried flashing the firmware again, and putting in the SIM after I factory reset it, and nothing changed. I truly do need to change the SPS. I'm not sure if that's possible, but hopefully someone can shed more light on this problem.
guyguyguy1 said:
Right, I figured it would be something like that. The problem, at least I think, is that the phone still thinks it's a Verizon phone, even though it has U1 firmware. I tried flashing the firmware again, and putting in the SIM after I factory reset it, and nothing changed. I truly do need to change the SPS. I'm not sure if that's possible, but hopefully someone can shed more light on this problem.
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Click to collapse
Here is just my 2 cents on it. For years I used to buy unlocked phones specifically so I could put custom firmwares on them. I had 3 reasons for doing so at the time. Get rid of the trash, custom firmwares were often updated more frequently and longer than manufacturer "official", and for root.
As it sits today, root is handy but not required like it used to be. Manufacturers now update their firmware FAR better and there are ways to debloat an official phone.
What I am getting at is this. Dinking with the firmware (IE changing away from official) is not worth it in my opinion today for most folks. Especially if you really depend on your device,, as I do for work.
However with all that said, if I did not depend on mine for work I would customize it anyway because while the processes for doing so are tedious, I find them fun.
Just my take on it. I wish you luck with your issue.
DarkQuark said:
Here is just my 2 cents on it. For years I used to buy unlocked phones specifically so I could put custom firmwares on them. I had 3 reasons for doing so at the time. Get rid of the trash, custom firmwares were often updated more frequently and longer than manufacturer "official", and for root.
As it sits today, root is handy but not required like it used to be. Manufacturers now update their firmware FAR better and there are ways to debloat an official phone.
What I am getting at is this. Dinking with the firmware (IE changing away from official) is not worth it in my opinion today for most folks. Especially if you really depend on your device,, as I do for work.
However with all that said, if I did not depend on mine for work I would customize it anyway because while the processes for doing so are tedious, I find them fun.
Just my take on it. I wish you luck with your issue.
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Click to collapse
Thank you! My understanding is that if your phone is protected by Knox, if you root the phone, it would break the chip on the logic board, and it would either brick the phone, or totally disable all protections on the phone, so you would HAVE to do custom firmware and security. Which simply isn't worth it to me. I just think it's annoying that a phone that SHOULD have the built in compatibility, just simply doesn't because the company that commissioned the phone felt like being a ****. Worst case scenario, I just suck it up and deal with it, it's not a huge deal. But, if someone eventually comes along and offers a fix for it, I'll jump on it!