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My wife installed the ota update from Rogers today.
Now, anytime she opens one of her folders the phone freezes and the error appears.
Any ideas?
I ultimately had to boot into recovery and cleared the cache, did a factory reset and rebooted. It worked fine after that. Got stuck on a call once after, but no more issues after that. Make sure to backup anything off your local storage before you do this, since these steps will wipe all your data.
Sent from my SAMSUNG-SGH-I747 using xda premium
Right after update the same thing happened to me, I factory reset the phone and recreated the folders and touchwiz worked ok for few days then at some point I ran the battery down to empty and the phone shutdown. Putting it back on the charger and turning it back and now touchwiz home crashes again when using folders.
sigsegv0x0B said:
Right after update the same thing happened to me, I factory reset the phone and recreated the folders and touchwiz worked ok for few days then at some point I ran the battery down to empty and the phone shutdown. Putting it back on the charger and turning it back and now touchwiz home crashes again when using folders.
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Click to collapse
This is crazy. Coming from a rom I would imagine this stuff to happen but an official update? I really don't want to have to listen to the complaining if I need to reset the phone.
Yeah i had various issues with the official Rogers Jelly Bean update too so I just flashed a custom rom. I never felt the need for it when I was on ics but one day after the update I flashed the Jedi Invasion custom rom. Rogers JB ws just pissin me off.
Same here. I noticed that the crash from one folder only. Then narrowed it down to the app that caused it - removed it from folder then re added it.
Works great now.
Sent from my SGH-I747M using Tapatalk 2
streetdegree said:
Same here. I noticed that the crash from one folder only. Then narrowed it down to the app that caused it - removed it from folder then re added it.
Works great now.
Sent from my SGH-I747M using Tapatalk 2
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Click to collapse
I get a crash in /system/app with ES File Explorer. How can I narrow it down to one file?
For me it crashes with any app in a folder.
Yup, same here. Started when creating a folder. After the reboot, folder is created.
But everytime I even 'grab' an icon on any homescreen (like to move it to the trash at the top), it freezes and Touchwiz closes.
Flashed the full, official ROM 3 times, downloaded 3 seperate times, on 3 different computers with 3 different cables.
A buddy that has an SGS3, never rooted or messed with, did the OTA and has the same issue. Another buddy did the same exact steps as me, same files, computer and cable, does not have the issue.
What the heck is going on here?!!?
I'm very disappointed with this update.
quiksandjesus said:
My wife installed the ota update from Rogers today.
Now, anytime she opens one of her folders the phone freezes and the error appears.
Any ideas?
Click to expand...
Click to collapse
I spent ALL day trying to fix this and I think I finally did! I updated to jelly bean from Telus and all of my folders where crashing with the TouchWiz error whenever I tried to close out of them.
I found a post suggesting to go into application manager, find TW and clear all data (not just cache). When I did, all of my home screens lost my folder and app shortcuts BUT the crash was gone and has not returned even after recreating some folders!!
I guess it was the old folder shortcuts that weren't meshing with the update? Who knows I'm just glad it's fixed. I hope it works for you too.
DanG40 said:
I spent ALL day trying to fix this and I think I finally did! I updated to jelly bean from Telus and all of my folders where crashing with the TouchWiz error whenever I tried to close out of them.
I found a post suggesting to go into application manager, find TW and clear all data (not just cache). When I did, all of my home screens lost my folder and app shortcuts BUT the crash was gone and has not returned even after recreating some folders!!
I guess it was the old folder shortcuts that weren't meshing with the update? Who knows I'm just glad it's fixed. I hope it works for you too.
Click to expand...
Click to collapse
I've done this several times as well. After I set up my home screens as I like them, after a few hours the issue always comes back.
Just letting you know, I'm willing to bet that it'll be back...
So after plenty of testing, at least for myself, I found that the cause of this error was that I had my app menu in 'list' view as opposed to a 'grid' view.
So anyone coming across this thread with the same issue, that might be the problem (that is, if you use list view. If not, I'm stumped...)
I have the same issue when opening any folder, I am also using the list view for apps.My friend also has the same issue and he too uses the list view.After clearing data in TouchWiz Home the problem goes away but eventually returns and always returns immediately after a battery drain.I will try again but this time I will NOT use the the List View and report back.Hopefully we can find the
cause of this, as the carriers dont seem concerned about it.
Sent from my SGH-I747M using xda app-developers app
globber said:
I have the same issue when opening any folder, I am also using the list view for apps.My friend also has the same issue and he too uses the list view.After clearing data in TouchWiz Home the problem goes away but eventually returns and always returns immediately after a battery drain.I will try again but this time I will NOT use the the List View and report back.Hopefully we can find the
cause of this, as the carriers dont seem concerned about it.
Sent from my SGH-I747M using xda app-developers app
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Click to collapse
I came across this forum while searching for this exact problem. I had tried clearing the touchwiz data, but that turned out to be a temporary bandaid as it came back.
The touchwiz crashing just started happening to me again tonight, , but after seeing this I switched my app view to grid mode and I could immediately use my folders again without any issues. I'll report back after some time to see if it stays away.
And I too am with Rogers.
Folder Bug - List view, grid view
I also can confirm a folder crash freeze with list view on a Telus I747m Jellybean 4.1.1 I747MVLDLK4 .
I noticed it happens after a reboot with list view enabled. Switching back to grid view and folders work again.
Thank you for your help guitarguy :good:
Rogers ota update touchwiz trouble
I received the rogers ota update and had trouble with touch wiz and getting the same error message everyone else has been getting, and simply thought if I call "rogers" for assistance or search the net it may be time wasted so simply did a factory reset after backing up all my apps and data which google has done a good job of backing up I also have a 32 gb memory card with all my data installed on, so it wasn't much trouble at all.So what you can do is slowly uninstall all your apps if you have few or just do the factory reset.But as I recall my phone was considerably hindered by this problem with touchwiz.I reinstalled all my apps with wifi.
I just discovered the new photosphere and other google apps that have been released and wonder if these will also soon be released in a future over the air update and wonder if I should just bite the bullet and install the roms now. Does anyone have any idea what the intentions are? Can we expect these within six months in another update or sooner?
best
Fixed by disabling list view. Thanks.
It just appeared in my notification blind saying that it was downloading Facebook (build 132866). It's not downloading from the Play Store. If I check the App Info (hold on the notification and click App Info), it's the Download Manager, not Play Store. According to the Play Store, I have the latest version of Facebook and I don't have automatic updating on it. Clicking this download doesn't open anything. I tried restarting my phone and it was the first thing to appear on my phone, even before the launcher finished loading!
It's been downloading forever and I don't know how to stop it! Any ideas what to do with it?
SOLVED! Connect to a WiFi and it'll download instantly.
Facebook (Build 132866)
I had the same issue you had. For me, it took about 24 hours for the application to actually begin to download, then it asks you to install it. I did because I wanted to see what happens, but as far as I can tell it didn't do anything. I still have the newest version of Facebook (2.2.1), nothing on my phone was modified or removed.
I'm not sure if it makes a difference but I'm with WIND Mobile, I have a friend who's with Sprint who's had the same issue as well. I'm the only one out of all my friends that this has happened to. So if anyone else has a good explanation as to why this happened please share
UK too
Not that this helps anyone, but it's happening in the UK too. I'm on H3G, just about to tweet them and see if they know anything about it (they probably wont) seeing as this is happening on both sides of the pond, on different networks, it looks like it's an HTC fail. It's been downloading on mine for about 17 hours now
Seeing the same thing for a couple of hours now on my Verizon Samsung Galaxy S3. I've tried a reboot as well as a power down/power up and it keeps coming back after reboot. Maybe I'll do a battery pull and see what happens -- or turn on my WIFI to see if it completes quicker.
PatrickSteele said:
Seeing the same thing for a couple of hours now on my Verizon Samsung Galaxy S3. I've tried a reboot as well as a power down/power up and it keeps coming back after reboot. Maybe I'll do a battery pull and see what happens -- or turn on my WIFI to see if it completes quicker.
Click to expand...
Click to collapse
Oh thanks for the idea! I turned on my WiFi and it downloaded straight away. I guess this is an update directly from the Facebook app and not a phone specific thing.
Downloaded and installed, was stuck downloading also until I turned on wifi. I do not notice anything new or different. I am wonder why this is being pushed out like this instead of a market update. I did a Google search to see if Facebook or anyone else has announced this update, but didn't find anything other than posts like this one.
Chaoticaa said:
Oh thanks for the idea! I turned on my WiFi and it downloaded straight away. I guess this is an update directly from the Facebook app and not a phone specific thing.
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Click to collapse
I'm seeing this too my my T989. I didn't know that the Facebook app could update itself outside of the Play Store. Not very happy about it.
Even after uninstalling Facebook and Facebook Pages Manager, it is still there trying to download!
Update: Killing Download Manager app removed it from my notification bar.
Update 2: Now it is back, even with all Facebook apps uninstalled!
I'm getting this right now heading back to work to connect to the t
wifi
I wonder if this update has anything to do in preparation for this....
http://live.cnet.com/Event/Facebook_News_Feed_redesign?Page=0
Here is a solution someone posted and it worked for me, I have a galaxy note 2. Go to the downloads folder and you will probably see two entries of this file trying to download. Delete them both. No more hanging download.
Connected to the wifi and it downloaded and forced me to update my Facebook app with no significant changes.
What the heck is this crap? I don't see "turn on wifi" as a solution to the problem. I'm wondering why in the heck Facebook is downloading crap externally from the market. If anyone finds any kind of an explanation to this I would greatly appreciate it.
Uninstalling and rebooting an app and still getting a some rogue hung download only to "turn on wifi" to get it to go away? Really? I don't even want it on my phone any more.
btw if you don't want to turn on wifi to download it you can apparently uninstall the app then kill download manager and it seems to go away.
Zenoran said:
What the heck is this crap? I don't see "turn on wifi" as a solution to the problem. I'm wondering why in the heck Facebook is downloading crap externally from the market. If anyone finds any kind of an explanation to this I would greatly appreciate it.
Uninstalling and rebooting an app and still getting a some rogue hung download only to "turn on wifi" to get it to go away? Really? I don't even want it on my phone any more.
btw if you don't want to turn on wifi to download it you can apparently uninstall the app then kill download manager and it seems to go away.
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Click to collapse
But if the Download Manager is launched again, would that download come back?
Chaoticaa said:
But if the Download Manager is launched again, would that download come back?
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Click to collapse
Yes it will, but if you force stop the download manager, then clear the cache and data, it seems to stop. I had the ongoing download for days...I could force stop and it would pop back after a few minutes...I even
uninstalled Facebook and it kept popping back up... but after clearing all data and cache, it hasn't come back yet
engitool said:
Here is a solution someone posted and it worked for me, I have a galaxy note 2. Go to the downloads folder and you will probably see two entries of this file trying to download. Delete them both. No more hanging download.
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Click to collapse
This worked perfectly for me. Killing the download manager only delays the forced update. As soon as you restart it, the auto update resumes. Deleting the actual files in the folder is the only thing that worked for me.
I get this notification that says it's downloading. But when I go to app info. It's from downloads instead of the Play Store. I don't know what it is. When I disable the app. Everything stops working; Play store, Chrome, Facebook, etc. I was just wondering if anyone else had this problem?
Sent from my SGH-T999 using xda premium
Fumblez said:
I get this notification that says it's downloading. But when I go to app info. It's from downloads instead of the Play Store. I don't know what it is. When I disable the app. Everything stops working; Play store, Chrome, Facebook, etc. I was just wondering if anyone else had this problem?
Sent from my SGH-T999 using xda premium
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Click to collapse
Did you try downloading a file with that name? Open up the download icon found in the app drawer and see whats downloading.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
elesbb said:
Did you try downloading a file with that name? Open up the download icon found in the app drawer and see whats downloading.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
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Click to collapse
I didn't download anything. I noticed it on my way home. It initiated randomly. And it won't finish, or even stop. It isn't showing in the downloads either.
****edit
I found it in the downloads a couple hours after the problem started. I don't have a full solution, which sucks.
Sent from my SGH-T999 using xda premium
Might be it is sync ur gallery with fb photos. Uninstall app and reinstall.
I'm experiencing this exact problem, also initiated on its own. I uninstalled and reinstalled Facebook but that did not affect the perpetual downloading of this. Nor have several phone restarts, etc.
EVO 3D ICS running MeanRom
solution!!!
I don't know you already fix this problem or not.
I searched several site and finally got an answer for this problem.
Just connect WiFi and let it do whatever it want.
Before I found this, I tried several things;
1. restarted my phone
2. pulled out battery and put back
3. killed the process from task manager
4. removed FB account
5. removed FB app from my phone (actually, back to previous version) and update again
Non of these helped me ever!!!
Also, this problem is not device specific. (I realize it after googling it)
I mean various devices and locations had the same issue.
Anyway, good luck!!!
pain7246 said:
I don't know you already fix this problem or not.
I searched several site and finally got an answer for this problem.
Just connect WiFi and let it do whatever it want.
Before I found this, I tried several things;
1. restarted my phone
2. pulled out battery and put back
3. killed the process from task manager
4. removed FB account
5. removed FB app from my phone (actually, back to previous version) and update again
Non of these helped me ever!!!
Also, this problem is not device specific. (I realize it after googling it)
I mean various devices and locations had the same issue.
Anyway, good luck!!!
Click to expand...
Click to collapse
Thanks. Connecting it to wifi did allow it to finish the unending installation very quickly. That was annoying and I'd like to know why an update initiated on its own, seemingly from within the app and not through the Play store (I do not have any auto-updates allowed, especially for social media apps), and drained my battery while it looped an install process that was apparently constantly seeking a wifi signal to complete.
Thanks a lot!!
pain7246 said:
I don't know you already fix this problem or not.
I searched several site and finally got an answer for this problem.
Just connect WiFi and let it do whatever it want.
Before I found this, I tried several things;
1. restarted my phone
2. pulled out battery and put back
3. killed the process from task manager
4. removed FB account
5. removed FB app from my phone (actually, back to previous version) and update again
Non of these helped me ever!!!
Also, this problem is not device specific. (I realize it after googling it)
I mean various devices and locations had the same issue.
Anyway, good luck!!!
Click to expand...
Click to collapse
My mom had this going on for several daysand wanted to see if I could fix this. You helped make me look like i actually knew what I was doing, lol thanks a lot man disappeared in about 10 seconds after connecting to WI-FI.
yeardley said:
I'm experiencing this exact problem, also initiated on its own. I uninstalled and reinstalled Facebook but that did not affect the perpetual downloading of this. Nor have several phone restarts, etc.
EVO 3D ICS running MeanRom
Click to expand...
Click to collapse
I had the same problem. i went to downloads and deleted it
Fumblez said:
I get this notification that says it's downloading. But when I go to app info. It's from downloads instead of the Play Store. I don't know what it is. When I disable the app. Everything stops working; Play store, Chrome, Facebook, etc. I was just wondering if anyone else had this problem?
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I started having this issue today on my Galaxy Tab 2. The only solution people found on different forums is ti turn on WiFi. It'll immediately start downloading and would get installed (Probably due to its size it does not want to be downloaded on 3G/4G). Although I don't feel very comfortable installing this, Does not feel very genuine to me.
Did any one else had this problem? or any issues after installing it?
I had to switch to Wifi about 3 or 4 times and then it finally downloaded. It tried to download all of last night and killed the battery. In the mean time my phone has switched to using Edge instead of 4g and no matter how many times I switch Airplane mode on/off or restart the phone I can't get my 4g back. Think it is just a local problem? I've got a S3 on T-mobile in Orange County, CA.
When I click on any of my flipboard icons a blank page comes up with "no content." When I use the app everything is fine. This just started happening. Any ideas?
I just noticed this a day ago. Seems to happen when you only have Top Stories selected/checked. Current workaround I'm doing is manually check the categories/topics I want, and it will load those just fine.
FluffyR said:
I just noticed this a day ago. Seems to happen when you only have Top Stories selected/checked. Current workaround I'm doing is manually check the categories/topics I want, and it will load those just fine.
Click to expand...
Click to collapse
Thanks, that worked.
Facebook images on my pixel XL randomly don't load correctly. Basically when I tab a pictures to maximize it nothing happens unless I hit back and try again. Even then it sometimes doesn't work. Occasionally the same thing will happen on Instagram but mostly on FB. Search back in this thread to see if I could find anything but didn't. Does anyone else have this happen? Could it be a ram issue? I'm trying to see if it's worth it to RMA
theycallmerayj said:
Facebook images on my pixel XL randomly don't load correctly. Basically when I tab a pictures to maximize it nothing happens unless I hit back and try again. Even then it sometimes doesn't work. Occasionally the same thing will happen on Instagram but mostly on FB. Search back in this thread to see if I could find anything but didn't. Does anyone else have this happen? Could it be a ram issue? I'm trying to see if it's worth it to RMA
Click to expand...
Click to collapse
does this type of issue occur in any other app? have you tried browsing on chrome and seeing if images fail to display properly on it? try browsing a picture heavy site like imgur and see if any of those fail. This will let you know if it's something with the phone in general or something with those two apps.
You shouldn't have to RMA off of that you can always wipe the cache, uninstall/reinstall the app, factory image without wiping. If all that fails to fix that issue then yeah you're going to need to start that exchange process...
Yeah, I've tried everything I can think of. Reinstalling doesn't work. I was running a custom rom and just went back to stock and it seemed to fix the problem but then it just started doing it again.
theycallmerayj said:
Yeah, I've tried everything I can think of. Reinstalling doesn't work. I was running a custom rom and just went back to stock and it seemed to fix the problem but then it just started doing it again.[/QUOTE
It might be a bug with the Facebook app. It might also be that you installed an app that is clashing with Facebook. When you went back to stock did you do a full flash of the stock image or cheat by keeping your user data? If you did the latter you might want to do a full flash where your phone starts off completely clean. If you did the former and already started out clean you might want to contact Pixel support and see if they have any ideas.
Another possibility is to do a factory reset. I'm not sure if Facebook comes on the phone by default or not. If it does don't install any of your downloaded apps and see if the Facebook app problem returns. If it doesn't download your apps one at a time until you figure out which one is causing the problem.
Click to expand...
Click to collapse
theycallmerayj said:
Facebook images on my pixel XL randomly don't load correctly. Basically when I tab a pictures to maximize it nothing happens unless I hit back and try again. Even then it sometimes doesn't work. Occasionally the same thing will happen on Instagram but mostly on FB. Search back in this thread to see if I could find anything but didn't. Does anyone else have this happen? Could it be a ram issue? I'm trying to see if it's worth it to RMA
Click to expand...
Click to collapse
I'm having that issue with my IG even after a clean flash and install of my rom and the app itself
Yeah did a full wipe including user data. I'm just trying to figure out if anybody has had this issue. I'm going to try Google support and see what they say. It's not a huge deal but it takes away from the overall experience of the phone.
my instagram is very slow, too
theycallmerayj said:
Yeah did a full wipe including user data. I'm just trying to figure out if anybody has had this issue. I'm going to try Google support and see what they say. It's not a huge deal but it takes away from the overall experience of the phone.
Click to expand...
Click to collapse
It's the app. Some updates works.
awakenedwithin said:
It's the app. Some updates works.
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Click to collapse
Okay, thanks. That's what I was thinking. After talking to my gf she said her Pixel does the same thing. I probably won't bother trying to rma since I'm unlocked on Verizon
Pixel slow to load Twitter pics
I just got my pixel 2 XL Twitter pics are barely loading after unintall and reinstall no better. WiFi is good on all other apps. Current update uninstalled.