Hello everyone,
I just recently purchased a Samsung Galaxy Tab Pro 8.4. So far I really like it but I am having a problem. I have a 32 gig sd card plugged in and yesterday I tried putting some files on. Nothing fancy just music, a video, a couple kindle books, and some word documents. I had plugged the sd card into my computer dropped them on and put it back into my device. Well the device wouldn't find or acknowledge any of the files at all. It acted like they just didn't exist. So I plugged the sd card back into my computer and they were there. After a bit of rebooting my device I finally got it to acknowledge the stuff I put on. That lasted until I let the device go to sleep. This morning when I opened up my device everything was gone again. So I plugged it back into my computer and it was all actually deleted.
After that I tried putt stuff on it with the device tethered to my computer and the same thing happened. It wouldn't acknowledge anything kept on my sd card. Including kindle books.
I did some reading and just kept coming up with the kitkat and app compatibility issue that doesn't allow apps to save to sd but this doesn't seem like that. All of those posts seemed to be dated a few months ago so has that been fixed at all or is it still a problem and the only "fix" is rooting it? Is it related to the problem I seem to be having? If not what on earth is worng with it and how do I fix it?
I won't lie I am kind of a newb when it comes to anything beyond basic electronic issues so I really am at a loss for what is wrong with it.
Thank you in advance for any help.
Psylk87
P.s. Should I consider returning this tablet? The stuff I read about the kitkat seems like a huge problem when it has such a small amount of on board space. I have just basic stuff on it and still only have 6 gig on board left over. That means basically all storage will be on an sd card. I bought it to use for college so want to be able to take notes and reliably save stuff. Am I better off with a different tablet? If so what Android tablets would be best?
Psylk87 said:
Hello everyone,
I just recently purchased a Samsung Galaxy Tab Pro 8.4. So far I really like it but I am having a problem. I have a 32 gig sd card plugged in and yesterday I tried putting some files on. Nothing fancy just music, a video, a couple kindle books, and some word documents. I had plugged the sd card into my computer dropped them on and put it back into my device. Well the device wouldn't find or acknowledge any of the files at all. It acted like they just didn't exist. So I plugged the sd card back into my computer and they were there. After a bit of rebooting my device I finally got it to acknowledge the stuff I put on. That lasted until I let the device go to sleep. This morning when I opened up my device everything was gone again. So I plugged it back into my computer and it was all actually deleted.
After that I tried putt stuff on it with the device tethered to my computer and the same thing happened. It wouldn't acknowledge anything kept on my sd card. Including kindle books.
I did some reading and just kept coming up with the kitkat and app compatibility issue that doesn't allow apps to save to sd but this doesn't seem like that. All of those posts seemed to be dated a few months ago so has that been fixed at all or is it still a problem and the only "fix" is rooting it? Is it related to the problem I seem to be having? If not what on earth is worng with it and how do I fix it?
I won't lie I am kind of a newb when it comes to anything beyond basic electronic issues so I really am at a loss for what is wrong with it.
Thank you in advance for any help.
Psylk87
P.s. Should I consider returning this tablet? The stuff I read about the kitkat seems like a huge problem when it has such a small amount of on board space. I have just basic stuff on it and still only have 6 gig on board left over. That means basically all storage will be on an sd card. I bought it to use for college so want to be able to take notes and reliably save stuff. Am I better off with a different tablet? If so what Android tablets would be best?
Click to expand...
Click to collapse
Any rooted tab is better.. Rooting it will allow you to fix your SD permission woes. More than likely the app you are using can't get access to the SD card thus why it shows up blank. Root the tab, and run the kitkat SD card fix app and never look back. This tab is great!
dottat said:
Any rooted tab is better.. Rooting it will allow you to fix your SD permission woes. More than likely the app you are using can't get access to the SD card thus why it shows up blank. Root the tab, and run the kitkat SD card fix app and never look back. This tab is great!
Click to expand...
Click to collapse
So basically it will always have the sd card issues thanks to kitkat? I tried opening the music and the video with the devices main video and music apps. But they also weren't showing at all when I went to look for them in the actual "My Files" section. Then when they totally deleted I got even more confused. It was 5 gigs of stuff just randomly deleted off the flash drive.
Is rooting hard? As mentioned I am a newb. I have never done anything like that and I have never used or worked with a rooted device. Won't it void the warranty and make it so I cant return it? It was fairly expensive so I am worried about ruining it haha.
I actually love the tablet so far so really disappointed with the issue. I have until the 14th of August to return it so I need to decide quickly.
Psylk87 said:
So basically it will always have the sd card issues thanks to kitkat? I tried opening the music and the video with the devices main video and music apps. But they also weren't showing at all when I went to look for them in the actual "My Files" section. Then when they totally deleted I got even more confused. It was 5 gigs of stuff just randomly deleted off the flash drive.
Is rooting hard? As mentioned I am a newb. I have never done anything like that and I have never used or worked with a rooted device. Won't it void the warranty and make it so I cant return it? It was fairly expensive so I am worried about ruining it haha.
I actually love the tablet so far so really disappointed with the issue. I have until the 14th of August to return it so I need to decide quickly.
Click to expand...
Click to collapse
Some people on this forum have reported that towelroot works on Tab Pro 8.4. It should be as easy as installing an apk and tapping a button. I already have CM11 installed so I didn't try it though..
SM-T520
dottat said:
Any rooted tab is better.. Rooting it will allow you to fix your SD permission woes. More than likely the app you are using can't get access to the SD card thus why it shows up blank. Root the tab, and run the kitkat SD card fix app and never look back. This tab is great!
Click to expand...
Click to collapse
Hi
I'm not new in flashing ROMs but I think somewhere I go wrong...
I had the Australian stock ROM and I thought to try a little bit de-bloated ROM to check if its better...
As I'm ALWAYS doing I did make a recovery full backup of my tablet and copied the TWRP Backup in my Ext. SDCard with the intention to move it in my PC for security. Reading how to flash the new ROMs, couple of times have been mentioned that I have to wipe EVERYTHING before I flash them... Against my better judgment I wiped my SDCard too and of course I wiped the new ROM too...
Oh well I thought I will restore my Backup and try again
1) TWRP did NOT read the backup from Ext. SDCard.
2) I d/l an Aussie ROM from SAMIFILES to start again and copy the TWRP Backup in SDCard in case something wrong etc...
Then All Hell Break loose
After Flashing the Full factory ROM I had in my tablet few only apps without ANY Google apps and I couldn't access my Ext SDCard...
When I took out the card to copy it in my PC and from there to tablet the card was corrupted loosing my original Backup...
After that I don't know how many times I've tried factory or XDA ROMs with all the time not able to access my Ext. SDCard (New one, works fine elsewhere) despite I tried ALL the SDFix apps in Playstore... I tried to change the properties of the card manually too but the same...
PLEASE can help me to Fix my Ext SDCard as the tablet is almost useless without it?...
have you tried copying the files to your main memory, then transfer those files from main memory to your memory card using the built in File Manager ?
dottat said:
Any rooted tab is better.. Rooting it will allow you to fix your SD permission woes. More than likely the app you are using can't get access to the SD card thus why it shows up blank. Root the tab, and run the kitkat SD card fix app and never look back.
Click to expand...
Click to collapse
There is a lot of misinformation and misunderstanding about the SD card permission changes brought by KitKat, and I do not believe the OP's issues are caused by those changes. We are unfortunately to the point where if someone has any trouble at all with an SD, they blame the KitKat permission changes; which is simply false in many cases. The KitKat SD changes have to do solely with write permission access and do not affect the ability to read the SD. The following article explains it well:
http://www.androidcentral.com/kitkat-sdcard-changes
And the KitKat changes certainly would not cause the card to be read after a reboot, then randomly not readable later, as the OP described. All this is pointing toward an issue other than how KitKat handles SDs.
I would suggest re-formatting the SD to FAT32 (on that subject, what is it presently formatted to?) and seeing if that helps. I saw a very similar thread on the HTC One (M8) forum where the person was having trouble with the phone reading content on the SD (worked fine on other devices), was blaming the KitKat rule changes, and simply formatting the card fixed it right up. Also, try a different SD card, if you have access to one.
If that doesn't work, its possible where is some software or (hopefully not) hardware issue such as a broken SD tray. But let's try to format the card and see if that does the trick.
redpoint73 said:
There is a lot of misinformation and misunderstanding about the SD card permission changes brought by KitKat, and I do not believe the OP's issues are caused by those changes. We are unfortunately to the point where if someone has any trouble at all with an SD, they blame the KitKat permission changes; which is simply false in many cases. The KitKat SD changes have to do solely with write permission access and do not affect the ability to read the SD. The following article explains it well:
http://www.androidcentral.com/kitkat-sdcard-changes
And the KitKat changes certainly would not cause the card to be read after a reboot, then randomly not readable later, as the OP described. All this is pointing toward an issue other than how KitKat handles SDs.
I would suggest re-formatting the SD to FAT32 (on that subject, what is it presently formatted to?) and seeing if that helps. I saw a very similar thread on the HTC One (M8) forum where the person was having trouble with the phone reading content on the SD (worked fine on other devices), was blaming the KitKat rule changes, and simply formatting the card fixed it right up. Also, try a different SD card, if you have access to one.
If that doesn't work, its possible where is some software or (hopefully not) hardware issue such as a broken SD tray. But let's try to format the card and see if that does the trick.
Click to expand...
Click to collapse
Sorry if I didn't make myself clear... I CAN see the Ext.SD but I can NOT write... The card (2nd) it's empty and I can write in it files in my PC's Card reader which I can see in my tablet... I CAN NOT write a file or make a folder or anything when the card it is inside the tablet...
That's why I said the tablet it is almost useless as I can use only the native 16GB minus...
EDIT:
Problem SOLVED for whoever need to know how go here: http://winaero.com/blog/unlock-external-sd-card-writing-for-all-apps-in-android-4-4-kitkat/
Thank you guys for the help so far. Sorry I am a bit slow but my laptop died on me and I have been dealing with that.
I am glad to hear its more than likely just an sd card problem not the kitkat problem. I really don't want to root it. I actually adore this device and don't want to had to return it.
I have played with it more and I am getting stuff like pictures and videos taken on the device to save to sd so it is reading the sd card. It just wont read what is placed on it externally. Is is maybe that I have to tether and cant pull the sd card out?
I did reformat the sd card with the device. So it is formatted to the device. But it still wont acknowledge stuff I drop on it only stuff that is saved on it from the device itself. But I do know its working because its showing pictures I have taken with the device on the sd card in the built in file manager. So whatever it is it's not the card reader slot.
I am going to try xdm9mm's suggestion and see if that will work. If not what else should I try?
Before I can test another sd card I need to buy one (I looked and only had the one extra lying around). So what card do you guys use on it with success?
You're taking the card out and using a card reader? I think I know your problem, the same thing happened to me when swapping cards with my phone. You have to go into the system settings, and under general, select storage. From there you can unmount the microSD card before taking it out. If you don't do that, it won't read the card properly when you put it back in.
MisterBuggie said:
You're taking the card out and using a card reader? I think I know your problem, the same thing happened to me when swapping cards with my phone. You have to go into the system settings, and under general, select storage. From there you can unmount the microSD card before taking it out. If you don't do that, it won't read the card properly when you put it back in.
Click to expand...
Click to collapse
Every time I have taken it out I have used the unmount section. Originally I unmounted it put it in the adapter and plugged it into my computer. Then I dragged and dropped everything I wanted on it to it. Once I had done that I used "safely remove" on the computer and then plugged it back into the card reader on my tablet. That is when it wouldn't read anything at all. I reset it several times and finally got it to read for a minute but then when the tablet went to sleep it self deleted everything on the card. I am thinking the self deleting may be fluke because I have been able to save pictures taken by the device on it with no trouble. It just won't read anything I put on myself.
The whole thing is a bit confusing lol. I even took it to a computer shop in town but the guy had no clue what I was trying to explain. I am going to try another sd card and try tethering the device to the computer to drop in some new files. Hopefully that will help.
Psylk87 said:
Every time I have taken it out I have used the unmount section. Originally I unmounted it put it in the adapter and plugged it into my computer. Then I dragged and dropped everything I wanted on it to it. Once I had done that I used "safely remove" on the computer and then plugged it back into the card reader on my tablet. That is when it wouldn't read anything at all. I reset it several times and finally got it to read for a minute but then when the tablet went to sleep it self deleted everything on the card. I am thinking the self deleting may be fluke because I have been able to save pictures taken by the device on it with no trouble. It just won't read anything I put on myself.
The whole thing is a bit confusing lol. I even took it to a computer shop in town but the guy had no clue what I was trying to explain. I am going to try another sd card and try tethering the device to the computer to drop in some new files. Hopefully that will help.
Click to expand...
Click to collapse
Hrm. Another possibility, have you tried filling up the card, say with video files, then checking from the PC to see if they all play? Most of the really cheap memory cards are fake (including on Amazon), they only have a tiny capacity, and the controller is set up to loop, so it will write the data without giving any errors, and the files will be indexed, but the data isn't actually saved anywhere.
Related
Hi, I seem to be having an odd problem with my Desire, I'm running a Stock Desire on T-Mobile UK, using the SD card that came with the phone, I had no problems until yesterday when the phone reported that no SD card was in it, it is acting as if no card is in it at all when using the Samsung card that came with it. First thing I tried was to put the Micro SD card in my Laptop, it worked, could read the files, so I was worried that the card reader on the phone had gone, they I found an old Nokia 512 MB card and tried that in the desire, it worked fine, no problems, so I'm not quiet sure what to do from here.
I was thinking backup the micro SD that came with the phone, format it in windows, and then see if it works, one question, what would be the best way to back it up?, are there hidden files that require extra software rather than just dragging and dropping in windows?
If not then I will buy a new SD and hope that works.
Thanks for any help
PS. I don't know if this is in the wrong section, so sorry if it is.
Since it can't read the card anymore, you can't backup apps. Format it with Android, or use SDFormatter.
pav4n said:
are there hidden files that require extra software rather than just dragging and dropping in windows
Click to expand...
Click to collapse
No, you can select and move or whatever you want.
I've been searching all over for a couple days now and I can't find any solution only people with similar but not exact same problem I'm having. Out of the blue a couple days ago the fat32 partition on my 32GB class10 patriot SD card unmounted and won't mount at all. However the ext4 partition mounts just fine and continues to work as it always has. I also can't plug the card directly into my PC because the adapter that came with the micro SD card appears to not work. My PC doesn't think there is an SD card in it. I tried it with a known good SD card (the 16GB samsung SD card that came with the phone. Which when inserted into the phone mounts and can be used like expected. No new apps where installed or changes made to my phone or the SD card before it stopped working correctly. The same apps and what not have been in use for as long as I have had the 32GB SD card. In fact the currently in use version of CM10.1 has been is use for the last month with no issue regarding the SD card. When I remove the card a notification shows up telling me to insert an SD card. And when I insert the 32GB card the checking SD card notification shows up an a second or two after the SD card is safe to remove notification shows up as if I had told it to unmount the SD card. If I tap on mount SD card in settings the same thing happens. And it also happens after a reboot. CWM can't mount the SD card either. What can I do to fix it so the fat32 partition is usable again?
StoneRyno said:
I've been searching all over for a couple days now and I can't find any solution only people with similar but not exact same problem I'm having. Out of the blue a couple days ago the fat32 partition on my 32GB class10 patriot SD card unmounted and won't mount at all. However the ext4 partition mounts just fine and continues to work as it always has. I also can't plug the card directly into my PC because the adapter that came with the micro SD card appears to not work. My PC doesn't think there is an SD card in it. I tried it with a known good SD card (the 16GB samsung SD card that came with the phone. Which when inserted into the phone mounts and can be used like expected. No new apps where installed or changes made to my phone or the SD card before it stopped working correctly. The same apps and what not have been in use for as long as I have had the 32GB SD card. In fact the currently in use version of CM10.1 has been is use for the last month with no issue regarding the SD card. When I remove the card a notification shows up telling me to insert an SD card. And when I insert the 32GB card the checking SD card notification shows up an a second or two after the SD card is safe to remove notification shows up as if I had told it to unmount the SD card. If I tap on mount SD card in settings the same thing happens. And it also happens after a reboot. CWM can't mount the SD card either. What can I do to fix it so the fat32 partition is usable again?
Click to expand...
Click to collapse
Have you tried formatting the SD card in recovery?
As I said I can't mount it with CWM either. The card contains the data for my mSecure passwords as that app was forced to the SD card due to JB changes in android so I can't format it until I can recover the data on it. I need a solution to access the data before I can reformat it assuming that it needs to be reformatted. The SD card was supposed to be this fail safe thing and I didn't need to make backups of it as it was the backup storage stuff. So now I'm all freaking out because I can't access it for all the backed up data on top of the data for one critical app that was forced to reside on it. The good news is that only a few apps data is effected by this the bad news is those apps were all very important. I just don't understand why this has happened. And if using a cloud source such as box will be any more secure and safe than using the SD card in light of this; now I don't trust not losing data in the future on a source that was supposed to not have this sort of thing happen.
Maybe the SD card just went bad. Sorry I couldn't be of more help.
DynamicN said:
Maybe the SD card just went bad. Sorry I couldn't be of more help.
Click to expand...
Click to collapse
No problem, it's a problem no easily solved, and is a long shot finding anyone who will be able to help. I looked at dozens of sites and forum threads and all sorts of other stuff from goggle searches and couldn't find a solution to get it to mount in either the phone or on my PC to recover the data from it and find out for sure if it is a bad card or not. It might still be under warranty. If it's not I'll be ticked considering how much it cost and how little time I've had it.
StoneRyno said:
No problem, it's a problem no easily solved, and is a long shot finding anyone who will be able to help. I looked at dozens of sites and forum threads and all sorts of other stuff from goggle searches and couldn't find a solution to get it to mount in either the phone or on my PC to recover the data from it and find out for sure if it is a bad card or not. It might still be under warranty. If it's not I'll be ticked considering how much it cost and how little time I've had it.
Click to expand...
Click to collapse
Try installing Recuva on your PC, if this program doesn't work for you then you might wanna try another more advanced recovery program like R-studio v6 (Shareware) which is easy to use since it's GUI based.
or testdisk-6.14-WIP (Freeware) which includes testdisk_win.exe for partition recovery and photorec_win.exe for files and media recovery, but it's kinda complicated since it's based on Command Prompt or DOS! so you need to google for a guide for how to use it.
StoneRyno said:
No problem, it's a problem no easily solved, and is a long shot finding anyone who will be able to help. I looked at dozens of sites and forum threads and all sorts of other stuff from goggle searches and couldn't find a solution to get it to mount in either the phone or on my PC to recover the data from it and find out for sure if it is a bad card or not. It might still be under warranty. If it's not I'll be ticked considering how much it cost and how little time I've had it.
Click to expand...
Click to collapse
Are you still having the problem? I had the same problem, and I found a solution to it.
chromeplaya said:
Are you still having the problem? I had the same problem, and I found a solution to it.
Click to expand...
Click to collapse
Wow I somehow never got notified of this post seeing as I'm just now noticing a reply from months ago. Yes I still can't mount the SD card. I took it out and returned to the stock one that came with my phone. I still have the card as I need to recover the data from it and if not possible wipe it somehow so that I can warranty exchange it. Please do let me know what your solution is so that I can try it and see if it works.
Refresh my memory on what the problem was. This was a while ago lol.
chromeplaya said:
Refresh my memory on what the problem was. This was a while ago lol.
Click to expand...
Click to collapse
The SD card won't mount in my samsung epic and my windows PCs. This was a sudden without warning signs and with no apparent cause. One moment it was fine and the next moment poof. I was looking for a solution to gain access to the files on it to recover whatever I can and if possible repair the card so that it works again. Assuming that it's not a failure of the card itself. It is within the warranty and well within the life expectancy of it. So I suspect it is not a failure of the card itself. I have the option of using ubuntu or other USB stick bootable options for tools as needed.
I want to start off by saying that I'm the type of person who likes doing things on my own before i get on the forums asking questions but Ive tried a lot of things and nothing seems to help.
So the issue I'm currently having is my phone doesn't recognize my SD card. When i go into the settings it says that the SD card is empty when in fact it's filled with my original files.
I know it's the phone cause I have tried several SD cards and it wont recognize them. Now if i have the SD card in the phone I can still scroll through the files using some kind of file manager but It wont load the apps on it like it used to. Another thing is if I connect the phone to my PC it will recognize the SD card and the files can be edited ect..
So the few things that i tried doing is removing the battery, removing SD card then inserting them both back in, formatting the SD card (killed my other one trying to format it btw) and still nothing. Wanted to go back to a date where the phone worked but since phone isn't reading the SD card it didn't let me.
Wanted to do a complete whipe so that at least I can get the phone to unrooted state but I'm afraid that the phone wont let me get into the files that are in the SD card to go back to stock ROM.
Don't know if the brand matters but i'll add the brand of the SD card anyways. It's SanDisk 1 GB. My other one that got burnt by some SD formatter was a Kingston. That one didn't work either. These SD cards worked on other phones BTW so i know it's either one the ROM or 2 the hardware.
Either way i have to get it to stock ROM to send it back to T-MOBILE so it can get fixed. Warranty is invalid when your phone is rooted. I am really in a tight situation.
If there is any advice that could lighten my day i'd greatly appreciate it.
Odin stock on it, see if it works after. You'll lose all user data. Also, sd cards fail/get corrupt. Happens all the time.
Sent from my N5 cell phone telephone....
kj2112 said:
Odin stock on it, see if it works after. You'll lose all user data. Also, sd cards fail/get corrupt. Happens all the time.
Sent from my N5 cell phone telephone....
Click to expand...
Click to collapse
Thanks, I'll give that a shot to see if it works. Also, bought a SD card manager thing to connect to the computer and when it gets here going to try and see if it has any errors hopefully one of of these 2 things work.
I am having issues with a Sandisk memory card on my Note 2. For whatever reason, it stopped working- like completely. I can't format it, I can't delete anything off of it, or put anything on it. I haven't write protected it either, which I found odd whenever I went to troubleshoot it on my computer. I have even tried the Command Prompt method of troubleshooting/formatting- but with no results whatsoever. I read online that ALOT of users are having the same problems with their SD Cards out of nowhere, because of an update (my phone is rooted and on 4.1.2 and hasn't been updated).
Might I also add, that when the SD Card stopped working, I noticed that there were extra files put on there that weren't originally there that are from Android (such as google.music and such) and I know I didn't put that on there. I'm just wondering if anyone has found a fix to this? I've tried everything, but I feel as if my SD card is shot (my phone automatically updates apps and such and I'm quite confident it did the same to my External SD Card as it has with other people). I just have alot of things on my phone I need to add for work, and it's super inconvenient that my phone is only 8GB and has a 60GB SD Card with the potential to work again. I would buy another card, but I wouldn't want to spend the money on one, just for something like this to happen again if you know what I mean, lol.
Hey guys and girls!
This morning my phone turned off by itself (13% battery left) and needed somewhat longer than usual to reboot (in the meantime I plugged it back in to the charger). First thing I noticed was that my whole theme got reset as well as it started showing me introductional tips ("long press here to move your apps to the homescreen, ecc.). It also started to update apps in the Play Store even though I set it to manual ... so basically a LOT of things were reset.
The biggest problem I'm having now is though that all my files (pictures, videos, music) that are stored on an external micro SD card are corrupt. It's not possible anymore to open anything. I already removed the micro SD card and put it into an adapter to have a look at the files via the laptop. But nothing, even though the sizes of the files seem OK, I can't open them.
Does anyone have a clue as to what exactly happened here? Are those files lost (at least of some I have a backup) or is there anything I can do to "repair" them? Help is really appreciated, thanks!
PS: Things like the card unmounting and re-mounting never occurred. So I can't tell if the card was dying or if actually the phone ruined my files.
Did you happen to be using a SanDisk SD Card? I've had my 10 brick 2 of those until I switched to Samsung SD Cards about a year ago and haven't had issues since.
I never could manage to recover files from the damaged SD cards.
I have a Samsung SD card and had something similar.
I guess I was on Viper Rom and basically my phone restarted around 15-20% of battery. After a long wait for booting back again, all my settings were gone.
Files and others in the SD card was okay but basically until I formatted the card, I wasn't able to boot into the Download Mode to install a new rom...
I fixed the restart issue by installing the official HTC Rom.
Thanks for your replies.
It is indeed a SanDisk 16GB card. It seems though that the card is still working (no problems accessing it via phone or laptop), just the files appear to be broken. In the meantime I also tried apps like PC Inspector File Recovery, but to no success
I'm still on stock HTC Sense by the way, no root, nothing.
Anyone know though why that happened (resetting everything, etc.)?
Hit me with a PM I'll give you a SanDisk restore tool which works quite ok. there is a huge chance some files can be recovered, some will be damaged though. Don't push any new files on the card after you tried to restore the files
HTC 10-Corrupted microSD card
I know this is an older thread, but I was wondering if there is a solution. I have an HTC 10 which has an micro SD card in it, that is "married" to the phone. When connected to a computer, the computer recognizes the phone, and the microSD card, and begins to load the folders/files. Eventually this process stalls, and the phone/drive is no longer readable by the computer. To get the computer to recognize the phone/card again, I need to restart the phone, but the same thing happens again.
I have like 20gigs of data on the card, and cannot just put the card in a reader, because it's encrypted to the phone. Any possible solutions? It's frustrating to see the files/pictures for a minute or two, and then have them disappear. I have tried copying/pasting the files while they're visible, but this often triggers the computer to no longer recognize the phone/memory card. I've tried to un-encrypt the microSD card, but the phone can't recognize/access the microSD card long enough to complete that process.
Please help if you can.
Glenn