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I have this new T-Mobile Touch Pro 2. I currently have the Stock European ROM (6.5) on it. Before that, I was using the TMO 6.5 version. My problem is that the phone randomly freezes/dies/turns itself off while sitting idle. And every time it happens, I either have to soft reset it or take the battery out and put it back in to turn it back on. Simply pressing the power button doesn't do anything. Funny thing is that this phone is a replacement that was sent to me by T-Mobile because my first device was doing the same thing (which I had for about a month). T-Mobile tech support was just as lost as me. Can anyone here help me?
I have the exact same problem! Have you found a solution or at least learned the cause of the problem ?
Phone turns off ramdomly
Hi
I have the same problem the phone is shutting down ramdomly without any warning and i have to use the power button to turn it on again
any solution guys ??
Did you task29 the rhodium before flashing the new rom?
Sometimes flashing the new rom doesn't clear the memory properly leaving traces of old files to foul up the operation. Flashing task29 before flashing a new rom will stop this.
After you flash task29 there will be NO os on the rhodium. You will need to pull the battery, Put it into bootloader and then flash new rom from PC or use sd card method.
Cheers...
I have exactly the same problem, 2-3 times a day, I need to soft reset it. The phone was working well until I moved from 6.1 (original) to 6.5; I believe the new radio has issues. Any recommendation, flashing the radio does not solve the problem.
I used to have 1-3 SODs a day. Now I have only one SOD a month. My solution was to remove compact framework 3.5 and that weathersolution where you can add new cities. By the way; I upgraded to WM 6.5. Before the upgrade I had no SODs.
Sorry to bring up an old topic, but I recently acquired a Touch Pro 2 (RHOD100, original HTC model) and having exact the same issue. There's no saying when it's happening, but always during an action. Had it when pressing the End key after a call, when pulling the Usb cable from the device, and during other things too.
Hardware seems fine, battery is firmly in place and contacts are fine, and clean.
Having factory WM 6.5 Rom on it. And like mentioned before, I also do have Compact Framework 3.5 installed since it's required by some of my software.
Anyone ever found a solution that's confirmed to solve the issue?
I'm sorry for bumping up an old thread but after doing a search this was the first one that was listed which isn't 'That old'. I have just bought one of these phones, brand new, from factory. It comes with windows 6.5 and runs the OS version for the phone is - 5.2.21887 (21887.5.0.86) The phone seems to randomly just shut off without notice and to be able to turn it back on again to use it, I've got to take the battery out and put it back in again, then it will be able to turn back on. When the phone does enter the state of completely turning itself off. I have noticed that my notification LED light does flash green, I don't know why it does this. But if anyone has some help for me to sort this problem out and enable me to use my phone perfectly then that would be great!
Yet again, sorry for bumping up an oldish thread
When I try to turn on bluetooth, the icon and text indicates that the system is trying to turn it on. However, it never actually turns on and after a few minutes reverts to indicating that BT is shut off. This problem used to occur sporadically and sometimes seemed to be cured by rebooting. However it is now at the point that it just won't turn on no matter what. I did the requisite googling and found nothing very definitive. It looks like I may have to do an exchange on the unit but I would rather not go to the effort of unrooting this unit and rooting the replacement.
Any suggestions of things to try beyond what I have indicated above?
TomSilverSpring said:
When I try to turn on bluetooth, the icon and text indicates that the system is trying to turn it on. However, it never actually turns on and after a few minutes reverts to indicating that BT is shut off. This problem used to occur sporadically and sometimes seemed to be cured by rebooting. However it is now at the point that it just won't turn on no matter what. I did the requisite googling and found nothing very definitive. It looks like I may have to do an exchange on the unit but I would rather not go to the effort of unrooting this unit and rooting the replacement.
Any suggestions of things to try beyond what I have indicated above?
Click to expand...
Click to collapse
Are you using an experimental ROM or stock rooted?
Jedi Mind Trick XI (although the problem has been growing worse and has happened across the last several JMT versions). I will give a stock rooted ICS a try.
I just tried a stock rom and the problem persisted.
I have the same problem
I have scoured the net looking for an answer, any answer, to this problem. It seems that a few people are having the same issue. But before it is ever answered, some dip$#!t always jumps in and says "I have the same problem, my phone won't connect to my car." Then the conversation goes off into other people that can't connect their bluetooth to their car or their headset- or their cat... That is not the same problem!!!
I cannot turn my bluetooth on unless I soft reset the phone. Even after I've gotten the bluetooth working, if I restart my phone the bluetooth turns off and when you try to turn it on, it says "Turning on Bluetooth..." It cycles for about a minute and a half and then goes back to "To see devices, turn on Bluetooth."
I bought this phone on Amazon for what appeared (at the time) to be a reasonable price. Since then, I believe that I have read at least one of the seller's post about bluetooth not coming on (no proof, just an educated guess). The seller probably got rid of the phone because noone could or would give an answer to this problem. Heck, it's possible that every post that I've read so far is by someone who owned this phone at one point or another. :silly:
I am sending this post to XDA because even the adminstrators on android forums say that you guys are the smartest and most responsive forum available. (Okay, they didn't say smartest- it was implied). Please help me resolve this issue.
I rooted this phone the moment that I pulled it out of the box. In other words, I don't know if the bluetooth issue is caused by the root, or if the previous owner didn't root the phone and also couldn't get the bluetooth to work. I believe that, because the phone is rooted, I should be able to remove and reinstall the app that bluetooth is based upon.
I am not a techie, the only reason I know anything about root is because I was complaining to someone about my old phone and how all of the bloatware that seems to constantly run eventually kills my battery. He told me about rooting, and it was easy enough - the rest is history. In other words, if you ask me for more information- I promise that I can give it to you. Yet, have patience with me if I ask you a question that you believe that any person that has rooted their phone should know.
I really hope that you guys can help me without bricking my phone. I truly appreciate any suggestions or thoughts on this matter.
jzxpw6;34880517I cannot turn my bluetooth on unless I soft reset the phone. [/QUOTE said:
I may have figured out what is going on, although I can't understand why it is (maybe someone more versed with processes can help me figure this out).
Using Titanium Backup, I first froze the two bluetooth items (Bluetooth Share and Bluetooth Test). Of course, that didn't remove anything, but I wanted to make sure that I could. Then I wanted to see how Bluetooth Share would react without Bluetooth Test. I unfroze Bluetooth Share.
I was then able to turn on and off Bluetooth fine. I restarted the phone and Bluetooth came in just like it did on my old phone. I guess I want to know:
1) Is the Bluetooth Test the cause of my problem?
2) Why is it there?
3) If I uninstalled it, would I experience a major hiccup?
There is still the possibility that this was simply a fluke, and very soon I will go back to the old bluetooth soft reset problem.
There is, however, one distinct difference between this phone and the last and may be the "drop out" that everyone else seems to be having. I have a Chevy Malibu with bluetooth in the stereo. On my old phone, when I started the car and got going, the word "Bluetooth" would appear on the digital display for about 10 seconds, which means that the vehicle detected and connected the bluetooth pairing. Yesterday, as I was driving in the car, every 5 minutes or so, "Bluetooth" would appear on the digital display.
This leads me to the conclusion that Bluetooth is dropping out and being picked up continuously by my vehicle. Does anyone have any thoughts on this? I'm okay with that as long as when I am talking to someone for more than 5 minutes I don't have to keep calling them back. I simply want to know what you guys think about this issue.
Click to expand...
Click to collapse
I am beginning to think that the problems I have had are related to the condition of the battery contacts.I have several third party batteries with contacts that are somewhat damaged from the pins on an external charger that came with them. I seem to experience a variety of problems when I try to use them.my original factory battery seems to work most of the time. I have several new Samsung batteries on order and will post again if they seem to solve the problem.
Sent from my SGH-T989 using Tapatalk 2
i had the same problem and it started with JMT so I switched roms countless times and the problem kept coming back. It would work for a little bit but when i turned it off it would not turn back on. I decided to go back to stock to see if the problem was still there and it was gone. Since then I have rerooted and once again flashing diff. rom every other day and bluetooth works just fine.
Well it seems no answer was found. I'm having the same issue as stated above. In my case, my bluetooth (custom ROM) keeps trying to turn on with the message "Turning On Bluetooth" until I soft reset the phone, after that it works fine.
enveous said:
Well it seems no answer was found. I'm having the same issue as stated above. In my case, my bluetooth (custom ROM) keeps trying to turn on with the message "Turning On Bluetooth" until I soft reset the phone, after that it works fine.
Click to expand...
Click to collapse
Was having bluetooth crashes for months using CM 10.1 on a T989 (no custom kernels)
Would crash anytime I tried to connect to car BT audio, or would simply not start up.
Flashed this yesterday.... and no crashes!
http://forum.xda-developers.com/showthread.php?t=2174100
For flash: Wiped dalvik/cache, flashed, fix permissions, reboot, start BT, deleted all devices, re-add.
No BT crashing of any sort for 36 hours now.
aaronchili said:
Was having bluetooth crashes for months using CM 10.1 on a T989 (no custom kernels)
Would crash anytime I tried to connect to car BT audio, or would simply not start up.
Flashed this yesterday.... and no crashes!
http://forum.xda-developers.com/showthread.php?t=2174100
For flash: Wiped dalvik/cache, flashed, fix permissions, reboot, start BT, deleted all devices, re-add.
No BT crashing of any sort for 36 hours now.
Click to expand...
Click to collapse
Hey thanks! I switched to JMT JB4 and it's not happening (much) now, I'll try to flash it and see if it fixes something :good:
Just got a P600 4 days ago. Worked great till this morning. Turned it on and wifi was turned off. Tried to turn it on and it keeps sliding back to off position. The same for blue tooth. Tried a regular reset and factory reset. Neither helped. Couldn't find anything in the forums about this specific issue. Don't know what else to do.
Did you install anything? Root? What have you done to the device since you got it?
Sent from my SM-P600 using XDA Premium HD app
Installed TWRP from bigbiff's thread in the original development. Everything went well. Had not decided on a rom yet so I was waiting to flash. Wifi was working a couple of days after I installed the recovery.
Sent from my SPH-L900 using Tapatalk HD
wifi and bluetooth dead out of the blue
d3cypher said:
Installed TWRP from bigbiff's thread in the original development. Everything went well. Had not decided on a rom yet so I was waiting to flash. Wifi was working a couple of days after I installed the recovery.
Sent from my SPH-L900 using Tapatalk HD
Click to expand...
Click to collapse
Hi,
Did you find what the problem was in the end?
I am experiencing the same problem since one month now (12 June). The wifi doesn't switch on neither the bluetooth. The "led" remains light green forever...
I addressed the problem to the local customer support service (Italy) and got the response that they cannot do anything because my device was bought in US, neither if I paid them.
Since then I have rooted the device,
I did factory reset
Rooted the device
Erased some files that are suppose to solve the same problem in S4
Tried flashing various mods
removed and repluged the battery
Nothing helped.
I don't believe that it is a hardware problem as it occured all of a sudden without any reason (hitting or damaging the device). Unfortunately I am totally ignorant on android. Right now I am looking for a way to undestand at least if this is a hardware problem in order to give up and go buy a Ipad (at least you can pay them for fixing their own devices).....
In any case thanks in advance for any feedback you may have
eftygio said:
Hi,
Did you find what the problem was in the end?
I am experiencing the same problem since one month now (12 June). The wifi doesn't switch on neither the bluetooth. The "led" remains light green forever...
I addressed the problem to the local customer support service (Italy) and got the response that they cannot do anything because my device was bought in US, neither if I paid them.
Since then I have rooted the device,
I did factory reset
Rooted the device
Erased some files that are suppose to solve the same problem in S4
Tried flashing various mods
removed and repluged the battery
Nothing helped.
I don't believe that it is a hardware problem as it occured all of a sudden without any reason (hitting or damaging the device). Unfortunately I am totally ignorant on android. Right now I am looking for a way to undestand at least if this is a hardware problem in order to give up and go buy a Ipad (at least you can pay them for fixing their own devices).....
In any case thanks in advance for any feedback you may have
Click to expand...
Click to collapse
I sent my P600 in about 3 weeks ago. According to the reciept that was sent back with it, they replaced the wifi / bluetooth component. It came back with all my data and accounts still set up on it so i do not think its a software issue. They didnt charge me for the repair but im in the US.
Hello guys,
Few weeks ago I started having the same issue. If I turned my wifi off for any reason whatsoever, I wasn't able to turn it on again. I searched a bunch of forums with people trying to figure out how to solve that same problem, but no real solution...well... there is the obvious one, sending the device to guarantee. Unfortunatly, in my case, that wasn't an option, so I decided to start some experiments of my own.
I was able to find a workaround, it's not a solution since the problem will appear again given the same circunstances.
Keep in mind that this worked for me, but I cannot tell for sure if it will work for you. Anyway, if you have this problem and guarantee it's not a option I would give it a try before starting to think about opening the device or even replace the rom.
The workaround is really simple:
1 - Go to the Connections menu in Settings (where you turn on/off the wifi, bluetooth, etc);
2 - Turn on Flight mode;
3 - Turn on Wifi/Bluetooth (depending on your problem, apparently they both seem to happen);
4 - Turn off Flight mode.
And it's done. As I said before, this works for me and I can't guarantee that it WILL work for you.
Cumpz
Hi everyone,
I'm having serious problems with my Wi-Fi on my Samsung Galaxy Note 3 Neo (SM-N7505). Whenever I click the button to activate the Wi-Fi, the icon goes from grey to a dull green (darker than the bright green which signals that a function is turned on), as it does when it's trying to turn itself on. Problem is, instead of turning on, it just stays in that state for a few minutes before reverting to grey. This has gone on for a while, and I've already tried several possible solutions which I found after online searches. I don't think it's a hardware issue (see point 1 for the reason), and I really hope it isn't, because my warranty has been voided due to rooting, so I can't have my phone replaced or repaired unless I pay for it (which I can't at the moment). So, I'm basically ignoring the possibility of hardware failure and trying every possible software solution, hoping one of them will work, otherwise I'm just stuck with no Wi-Fi. These are the fixes I've tried:
1) Take out the battery while the phone is on, wait a few seconds, then put it back in and boot the phone up. This used to work when the problem first presented itself a few months ago (which is why I don't think it's a hardware issue), and I've been since using this method to fix it whenever it happened again. But a few days ago, this method stopped working for whatever reason, so I was back to square one.
2) I tried renaming the data/misc/wifi/wpa_supplicant.conf file, which seems to have worked for some people, but not for me.
3) I tried updating the version from Kitkat to the recent Lollipop, hoping that would fix it, but nope.
4) I tried deleting practically every single app one by one, hoping that one of them was interfering with the Wi-Fi somehow, but nope.
5) As a last resort, I tried a factory reset, but not even that worked.
This is basically the long and short of what I've tried to fix this... I might've skipped a few of the simpler fixes I tried (for example, I just remember I tried disabling "Smart Network Switch", which seemed to do it for some people), but the big stuff is all there.
I'd really like to get my Wi-Fi back, so if anyone could help me fix this thing I'd be really grateful!
Thanks in advance to anyone who will bother to reply.
same problem dude
Same problem...wifi and bluetooth not working...pls help us
Same Problem for me, Initally it works fine even after updating Official Lollipop update (OTA), but after few months now wifi & bluetooth are not working for me. And finally faced battery drain issue for past few days. Battery goes down upto 20% per hour even in idle condition. Then i rooted & installed Note Rom & even after i face the same problem. Is there any way to fix?
Hello,
Since 2 weeks ago my phone has been started acting all weird. It started with my Phone freezing and restarting itself one morning. It showed the LG logo for a few seconds, then went black and the same thing repeated. LED did not start blinking at first but after a few loops the LED came on, the animation played and phone turned on nicely. No more such problems during the rest of the day.
Fast forward 2 days. It got worse. The freezing and restarting happened more often and at one point it was in the LG logo -> black screen -> LG logo loop for a good 10 minutes before it booted. It also drains my battery about 10% every single time.
So I decided to do a Hard Reset when I managed to keep the phone running long enough. The hard reset process itself worked flawlessly, no issues during the reset what so ever. I though the problem was over until a few minutes after the hard reset when I was reinstalling my apps, it froze and restarted again.
I started googling about the issue and found a few matches. Some people suggested replacing the battery and some suggested putting a piece of paper between the battery and the SIM card slot from which I did the latter. That actually worked for a few days until the reboots came back and it got worse by the day when it finally was completely unusable since it kept restarting after booting up (usually it didn't even get to that point). Then I decided to try a new battery because it was the cheapest option available at that moment.
At first all looked good on a new battery but still, just a few minutes after rebooting the phone from a new battery it froze yet again and restarted itself. So 25€ wasted on nothing.
At this point I'm starting to run out of options and really would not like to buy a new phone since my G3 is only two years old (warranty just ended in October 2016).
Any suggestions are more than welcome at this point.
Best regards,
Taavi
Yesterday I tried flashing the stock V30B marshmallow ROM onto the phone using LG flash tool 2014. It lasted without restarts for about an hour and then it all started again.
So in conclusion:
A) It's not the battery.
B) It's not the software.
C) Thus it must be the hardware.
Since my warranty is void already, the repair costs would probably be quite large.
I think the only chance left for me is to suck it up and buy a new phone.
It was fun while it lasted though. RIP.
Funny thing is that after I removed my SIM card, the issues have stopped for ~24 hours. Yesterday I was able to browse reddit and watch videos for almost 2 hours straight with no issue when I had no SIM card in the phone. I will try inserting the SIM card again after I have fully recharged it to see if maybe it has something to do with the SIM card connection.
Put in the SIM card and it didn't even last 24 hours before restarting. Took it out again. Unfortunately it now restarted even without the SIM card so it still must be some hardware failure.
Same issue here. Changed battery, factory reset, rooted and TWRP+CyanogenMod 14.1 flashed and SU granted.
Constant reboots. Sometimes bootlooped until I remove battery
Having the same problem. Tried new battery but it turned out to be a cheap clone that was worse than old battery. Got another from mbuynow which last longer but still restarts but not that often. Tried the paper trick to to avail. Also tried the LG suite to see if it helped but no luck. Running marshmallow 6.0 and have done a full reinstall. Is this likely to be hardware problem?
Eggstones said:
Having the same problem. Tried new battery but it turned out to be a cheap clone that was worse than old battery. Got another from mbuynow which last longer but still restarts but not that often. Tried the paper trick to to avail. Also tried the LG suite to see if it helped but no luck. Running marshmallow 6.0 and have done a full reinstall. Is this likely to be hardware problem?
Click to expand...
Click to collapse
Cannot tell for sure but seems it is a hardware problem which is really sad since besides the restarts the phone is still in very good shape. I would take it to repairs but as my warranty is already void it would make sense to simply buy a new phone and sell the current one to parts.
I have the same problem... I flashed CRDroid or something with Android 7.0, it booted normally, but then, restart after few minutes... It can boot normally with the usb to computer, but not with charger. It can also boot to twrp, wipe, install and fix the system works, installing other roms works too, and they can boot normally, but it shut down, as soon I remove the cable... I thought it was nougat rom, it change some in system files or drivers like battery options... I'm out of options...
beeduq said:
I have the same problem... I flashed CRDroid or something with Android 7.0, it booted normally, but then, restart after few minutes... It can boot normally with the usb to computer, but not with charger. It can also boot to twrp, wipe, install and fix the system works, installing other roms works too, and they can boot normally, but it shut down, as soon I remove the cable... I thought it was nougat rom, it change some in system files or drivers like battery options... I'm out of options...
Click to expand...
Click to collapse
Seems like a battery issue I think you need a new battery if it's working without the wire plugged in
Sent from my LG-D852 using Tapatalk
I have 2 phones. This thing seems to puff exactly after 2 years coz they were bought in difrent times and both of them emerge this issue after 2 years for each. boootlops were after few minutes from start. In case of first one new battery was a bingo but i did not investigate second - im going maybe for new phone. Funny thing. Maybe product life time was to planned to good(for producer)?
I was a great phone, longest I have and most customised... Very agile, never had bricked, bootlooped or failed to flash... Thank you for your great support, LG G3.... Rest in Peace... If someone can bring it back to life, I'll be back to that.
I'm counting on someone stumbling on a fix as well. It's still an awesome phone expect for this stupid thing.
I had similar issues but I realized that different SIMs seemed to work with the phone. Went to my carrier and requested a new one. Since then, no issues. Maybe something with the sim card slot?
amd-dude said:
I had similar issues but I realized that different SIMs seemed to work with the phone. Went to my carrier and requested a new one. Since then, no issues. Maybe something with the sim card slot?
Click to expand...
Click to collapse
It happens even when my SIM card is not in the phone. It could easily be the SIM card tray but cannot confirm without taking it to repairs.
Did you try disabling Location?
(I had random reboots when the battery went to 25% and when i disabled Location services,it got fixed)
Sotiris02 said:
Did you try disabling Location?
(I had random reboots when the battery went to 25% and when i disabled Location services,it got fixed)
Click to expand...
Click to collapse
One of the hard resets I did was from full charge and I didn't enable anything, including location. It still went into the reboot loop.
xenover said:
One of the hard resets I did was from full charge and I didn't enable anything, including location. It still went into the reboot loop.
Click to expand...
Click to collapse
It might be a hardware problem in some LG G3 phones.
It began rebooting and bootlooping after 2 days,that i had disabled the location services.
Now i'm thinking of getting a new battery but i don't really think it will do any effect..
So i might buy a new phone..
beeduq said:
I was a great phone, longest I have and most customised... Very agile, never had bricked, bootlooped or failed to flash... Thank you for your great support, LG G3.... Rest in Peace... If someone can bring it back to life, I'll be back to that.
Click to expand...
Click to collapse
hi men i think i have the same probleme i flash my phone with nougat rom after same probleme in battery im back in 6.0.1 ROM and after 3 day the phone turn off and star reboot same time he boot normaly for 5 min and rebooot again wath is the solution please ?? i flash it with differnet rom no news ...( sorry for my broken english )
noussair78125 said:
hi men i think i have the same probleme i flash my phone with nougat rom after same probleme in battery im back in 6.0.1 ROM and after 3 day the phone turn off and star reboot same time he boot normaly for 5 min and rebooot again wath is the solution please ?? i flash it with differnet rom no news ...( sorry for my broken english )
Click to expand...
Click to collapse
I had the same problem as you,i bought a new battery and everything got fixed.(you need exact the same Model of battery so when you go to a store note the model of the battery)
Temporary Fix
1- Remove the SIM, turn on the phone, put it in Airplane Mode.
2-Insert the SIM turn on the phone.(Don't change Air mode).
3- Turn off auto backup/restore in settings.
4-Go to network setting>Preferred network Type.
5-Turn Off the Airplane Mode and immediately SELECT THE 3G only(Before it catches the signals), in some phones WCDMA only.(Do not Select 4G/LTE/2G).
6-Done
7-Restart the phone.(Now it will not reboot)
Drawbacks:
In 2G signal zone, There will be no signals.
Its a hardware problem,But its a way to trick it.
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