[Q] Signal issues. - G3 Q&A, Help & Troubleshooting

I've had my G3 since last week and I'm starting to get very frustrated with it. I have absolutely no issue with the phone itself. Its snappy, screen is beautiful. UI is fine, and honestly I don't even feel the need to root (yet)
My problem is the LTE on the phone. I have my phone USB tethered to my PC in a window to give me high speed. We only get dial up where we live and LTE is the only source of highspeed available. Frustratingly during the day between around 11am and 8pm Its like pulling teeth to get the phone to stick to LTE, every 1-5 minutes it switches down to 3G and stays there until I put it into airplane mode and back. Then LTE pops on again and its fine for another 1-5 minutes. During the night it will stay for hours. I've even taken off the back case to somehow eek out a little more signal strength.
Now I know that this could be a provider coverage issue, but my mother's Galaxy S4 stays on LTE even during the daytime and has one more bar of signal.
So before I throw the phone across the room in frustration, I was wondering if anyone knows of a way to change the LTE/CMDA settings beyond the crappy preference options (that doesn't work) in the mobile data settings. I can access the hidden menus but I don't know what any of it means. Is there a way to force LTE on permanently, or disable 3G data. Are there any nice network diagnostic tools to track signal strength as I move the phone to different areas, or compare it with other phones?
I love this phone but if I can't find a fix I may have to replace it with another device.
TL;DR: Need help getting LTE to stay on, settings or tool recommendations welcome.

I have this same issue!!!
Hey I know this isn't an answer to your problem but, I wanted to say you aren't alone by any means and I have also tried the same things you have. This is very irritating and I called my phone provider (T-Mobile) and all they could tell me is to get a "LTE phone booster" so that is what I have done but now I have to wait like a week and a half for it to get here.... By chance have you found a solution to our problem ?
.
Osseon said:
I've had my G3 sin)ce last week and I'm starting to get very frustrated with it. I have absolutely no issue with the phone itself. Its snappy, screen is beautiful. UI is fine, and honestly I don't even feel the need to root (yet)
My problem is the LTE on the phone. I have my phone USB tethered to my PC in a window to give me high speed. We only get dial up where we live and LTE is the only source of highspeed available. Frustratingly during the day between around 11am and 8pm Its like pulling teeth to get the phone to stick to LTE, every 1-5 minutes it switches down to 3G and stays there until I put it into airplane mode and back. Then LTE pops on again and its fine for another 1-5 minutes. During the night it will stay for hours. I've even taken off the back case to somehow eek out a little more signal strength.
Now I know that this could be a provider coverage issue, but my mother's Galaxy S4 stays on LTE even during the daytime and has one more bar of signal.
So before I throw the phone across the room in frustration, I was wondering if anyone knows of a way to change the LTE/CMDA settings beyond the crappy preference options (that doesn't work) in the mobile data settings. I can access the hidden menus but I don't know what any of it means. Is there a way to force LTE on permanently, or disable 3G data. Are there any nice network diagnostic tools to track signal strength as I move the phone to different areas, or compare it with other phones?
I love this phone but if I can't find a fix I may have to replace it with another device.
TL;DR: Need help getting LTE to stay on, settings or tool recommendations welcome.
Click to expand...
Click to collapse

i dont know if my problem is same as u but i will try to relate
like u said i m pretty much more than happy with my phone...but there is something still bugging me...
1. For some reason my phone wont read micro sim card...but it will read nano sim with a xtra plastic sim tray attached to it....i also saw many ppl claiming the same problem.... didnt find any solution yet..
2. it is normal for every phone that if u are out of network...u wont get any bar...my phone also does the same...but the problem is....network bar should be back once u r in network coverage again...but my Lg g3 dont do that...i keeps searching for network....wont find any bar until i turn on Airplane mode den turn it off again...i m concerned..please someone help me :crying:

Related

Phone loses reception, restart to get it back?

Love love love my Desire. Few little problems here and there (Music Genre, Battery life etc) but the one main thing that is really bugging me is, that if I lose reception (I live in a area with lots of valleys), it will never regain reception even if I enter a town centre or City. I always have to either switch Airplane mode on then off. Or more often than not, turn the phone off completely and switch it back on, where it then finds reception straight away.
Anyone else getting this?
I'm on Vodafone and using the latest Generic Rom
I'm not sure if this is the same problem, sometimes i
have no data connection (i guess 3x since i have the phone).
I see some bars but no Edge or H (3g) sign and obviously i have not data connection ... dunno if the phone part work, will try next time.
anyway, i could get the data connection back by switching from 3g to GPRS mode and later back. You can see in the bar that for a very short time all GSM connection is gone ... i guess it's similar to switching to airplane mode ...
Maybe it's worth a try for you, maybe it's totally useless
btw: i'm living in a city, the nearest celltower is just a few meters away.
I have similar issues but I had the same issues with my ADP, not just the Desire.
Inside my University buildings I lose reception very often and the GSM connection always reestablishes itself but not the Data connection. When I reboot my phone the same thing happens. There is a good chance that the Data connection wont initialize and I have to switch to Airplane mode and back to get the Data connection. Really frustrating sometimes :/
Another very, very annoying problem I have is that sometimes it shows a data connection but it can't be used. It shows E/3G/H but whenever I start an app which uses data, it always times out.
Another problem, which is probably not fixable, is that my Phone likes to jump between E/3G/H quite a lot and every time it does do so, it seems like the app using the data connection has to reestablish the connection. This led to quite some timeouts when it was constantly jumping around.
I get poor 3G reception on my desire ( orange UK ) , have to go outside in the rain to get a better reception
CharlieCharlie24 said:
Love love love my Desire. Few little problems here and there (Music Genre, Battery life etc) but the one main thing that is really bugging me is, that if I lose reception (I live in a area with lots of valleys), it will never regain reception even if I enter a town centre or City. I always have to either switch Airplane mode on then off. Or more often than not, turn the phone off completely and switch it back on, where it then finds reception straight away.
Anyone else getting this?
I'm on Vodafone and using the latest Generic Rom
Click to expand...
Click to collapse
vodafone have been getting worse and worse of late, I travel from surrey to london (central) every morning and was getting the same thing. I was even getting this all the time with a blackberry 9700, It is not the phone as I tried tmobile sim card in the same areas and didn't have the problem. Only 8 months to go of my contract which I will not be renewing.
I have an issue where if I use wifI at home for an evening, when I switch wifi off, the 3g data connection does not re connect. If I re boot, it connects immediately.
Sent from my HTC Desire
xxnoelziexx said:
vodafone have been getting worse and worse of late, I travel from surrey to london (central) every morning and was getting the same thing. I was even getting this all the time with a blackberry 9700, It is not the phone as I tried tmobile sim card in the same areas and didn't have the problem. Only 8 months to go of my contract which I will not be renewing.
Click to expand...
Click to collapse
the sites around the areas might actually be down try calling and checking that out
CharlieCharlie24 said:
... if I lose reception (I live in a area with lots of valleys), it will never regain reception ... I'm on Vodafone and using the latest Generic Rom
Click to expand...
Click to collapse
Assuming Vodafone uses Sim cards. I just had the same issue, here in the states with AT&T. I thought my Tilt was at fault so I borrowed a little Samsung flip phone and put my Sim in it but it did the same thing.
I had AT&T replace my Sim card and so far, 48+ hours, it hasn't happened again on my Tilt.
Might be worth a try.
holmanm said:
Assuming Vodafone uses Sim cards. I just had the same issue, here in the states with AT&T. I thought my Tilt was at fault so I borrowed a little Samsung flip phone and put my Sim in it but it did the same thing.
I had AT&T replace my Sim card and so far, 48+ hours, it hasn't happened again on my Tilt.
Might be worth a try.
Click to expand...
Click to collapse
Thanks, might try changing the Radio version and see if that helps first, if not will give Vodafone a call.
traspler said:
I have similar issues but I had the same issues with my ADP, not just the Desire.
snip
Another very, very annoying problem I have is that sometimes it shows a data connection but it can't be used. It shows E/3G/H but whenever I start an app which uses data, it always times out.
snip
Click to expand...
Click to collapse
I have this same problem at home (in South London) with my desire and had it with my G1 too (both on T-Mobile). I'm pretty sure it's a network issue rather than android or the phone. I constantly have 3 bars of H signal and during the daytime it's blazing fast but after around 5pm and all day at the weekends it becomes basically unusable with network timeouts more often than usable connections. I work 40 miles away down south and I get a consistently fast data connection down there with none of the time out problems.
I also tried using a t-mobile sim in a 3g dongle and had the same issues, it was great during the day and incredibly slow with loads of timeouts in the eve. It reminds me of when unmetered ISPs first came out and couldn't cope with the amount of bandwidth being used, I'm pretty sure this is a similar capacity problem in some areas.
I've been in touch with t-mobile and they are escalating it to 3rd line support so will wait and see what happens. As it's at home I can use wifi and it's not the end of the world but it some respects I wish I hadn't upgraded and switched networks instead, my gf's on O2 with the phone that is not to be named and doesn't have this problem at all.
In response to your most recent query on a different thread you had posted (now closed):
Will changing the radio help me?
Currently got this issue happening daily
http://forum.xda-developers.com/showthread.php?t=676866
If I lose reception at any point, I have to either turn Airplane Mode on and off or restart the phone to get ANY sort of reception.
Currently on 1.15.405.4 Generic Rom with Baseband version 32.30.00.28U_4.05.00.11
Click to expand...
Click to collapse
Yes, by updating the Radio version this can improve things like battery life, network reception, Wi-Fi, and GPS signal strength, but this also depends on your region - it will either work better for you or could be worse. It may be worthwhile changing to Radio 4.06.00.02 for a few days and try to establish whether or not it improves your situation. If it doesn't, then just revert back to the stock Radio version.
I had a very similar problem on my Touch Diamond 2. It turned out to be a faulty aerial and had to go back to HTC for repair. Worked ok for a while after that, then it started again. An update to their latest ROM then solved it. So a hardware issue and a seperate software issue both produced the same fault for me.

Cell Service issues

I picked up an unlocked att galaxy note 2 to replace a broken phone. I use straight talk (att) as my service provider. I had to change my sim cards from a regular to a mini for the note. It took a couple minutes and my service was great. I tested the speeds and they were decent. I was able to send/receive mms,sms and phone calls. It was great all day. Later that evening, I went to the movies. They must have a cell blocker or something because it killed my service (same thing happened to me the week before with my old working phone). I had to go into airplane mode and back out to get service back. It was kind of weak after that. This morning I woke up with no cell or data service. I would look at the bars go up to full 4g then drop to 1 bar at edge and then lose all service. Just random spikes that happened all day. I tried various apn setting w/ no difference. I rooted my phone with cleanroom. I had solid 2-4 bars for a few hours. Then again, I started to lose service. I tried my fiancee's T-mobile pay as you go card and same thing. little to no bars of edge or nothing at all. I did the hack to enable aws, the Tmobile card had a solid 4 bars of cell but no data. I put my straight talk sim back in and I seem to be holding 3+ bars of 4g with decent speeds but The trend has been to wait til I get my hopes up then crush them with 0 service. I have looked into the interwebs, but haven't seen anything with a problem quite like this. I'm wondering if I just got a bum phone or if my mini sim is poop. Any help would be great. Thanks.
Going through more settings, I'm getting "Network Not Found" under the status list in About phone. Pretty much anything that has to do with a carrier isn't there. I then went under mobile network settings and looked at "Network Operators". It was set to automatic so I clicked manual. The only option was AT&T. The phone is supposed to be unlocked. I then clicked back to automatic and it's not able to find my provider info.

[Q] Data service iffy on LTE - phone or Straight Talk issue

Hi,
I've been having data issues with my HTC ONE M8 on Straight Talk for the past couple of weeks. the data service for some reasons got really iffy. before everything was absolutely fine. now sometimes I cannot access data at all, sometimes something is working and something doesn't.
when the data doesn't work:
- most of websites are not reachable
- google.com seems to work normally
- google maps might work; sometimes very slow, sometimes not working at all
- ookla speedtest won't start, but if I set a fixed server it might work
- facebook.com might work in the browser but the app doesn't work
- refreshing the page seems to help
on WI-FI I have absolutely no problem. everything works fine.
phone and txt messages work without problems.
on 3G (HSDPA) everything seems to work fine. I see problems when on LTE.
anybody has the similar issues?? any suggestions?
many thank!!
I am having the exact same issue! So frustrating, I don't want to use 3g if we should be on "Full speed 4G LTE for up to 3GB"!
tried so many different APN's, no luck can't get over 2.5mbps with any of them
I would be happy with anything that works right now. the service is just NOT WORKING. I am paying for a service that doesn't work and that's not acceptable.
I opened a case with the help desk; useless. I was talking to people who don't understand the basic concepts of networking. made me add a proxy to the APN; no difference at all.
then I put a complain on Twitter and got some other people "helping" via email. at least they asked for the address of where I am always having problems; hopefully, they check out the service at the antenna. I think it's not a BTS (antenna) issue but something related to their proxy, firewall or network gateway since google.com works without problems!
I talked to a friend of mine who has StraightTalk as well and he said that he had the same issue last year!
I had the exact same issue with Net10 it is so annoying and unacceptable =(
Have you tried calling straight talk a call
U can try this from what I know ur phone gets chooses the strongest signal tower example u are around 3G tower it has a 9/10 signal and the 4g tower is a 6/10 strength it goes with the 3g hope this helps in ur dial pad dial *#*#4636#*#* then Phone Information....Scroll down a little bit to Set preferred network type. I was able to lock in LTE only doing this and gave me the fastest signal on my device hope with works for u. If u can post ur original settings before u change to lte option only on this post so u can always revert to ur original setting good luck.
SOEBOMB said:
U can try this from what I know ur phone gets chooses the strongest signal tower example u are around 3G tower it has a 9/10 signal and the 4g tower is a 6/10 strength it goes with the 3g hope this helps in ur dial pad dial *#*#4636#*#* then Phone Information....Scroll down a little bit to Set preferred network type. I was able to lock in LTE only doing this and gave me the fastest signal on my device hope with works for u. If u can post ur original settings before u change to lte option only on this post so u can always revert to ur original setting good luck.
Click to expand...
Click to collapse
if I lock it to 3G it actually works well. I will try your suggested settings.
on another note I wonder if it's an issue with the phone radio implementation. my Nokia/Windows phone sees LTE very very slow but it doesn't stop working completely.
xmkgenzo said:
if I lock it to 3G it actually works well. I will try your suggested settings.
on another note I wonder if it's an issue with the phone radio implementation. my Nokia/Windows phone sees LTE very very slow but it doesn't stop working completely.
Click to expand...
Click to collapse
Hmmm Idk but anything's worth a try what settings do u have it on already?
if I put it on GSM/WCDMA (so no LTE) data works fine in 3G.
and if I do a speed test in 3G it gets about 5Mbps in download vs 1, 2 or 3 Mbps when LTE works (ZERO otherwise)
The exact same thing started happening to me two or three weeks ago. More often than not, the LTE connection simply doesn't work, and when it does, it's excruciatingly slow (anywhere from 0.01 to 2.50 mpbs, and usually less than 1.00). Do you guys have AT&T or T-Mo sims? I'm starting to wonder if going to Cricket would solve the problem, but since I'm running an AT&T sim, I'm not sure if anything would change since it's on the same network.
Straight Talk support is worthless... they think a factory data reset will fix it, when it's clearly a network issue. I just told them to stop right there and started troubleshooting myself. That's a good tip about dialing *#*#4636#*#* and turning off LTE that way. It seems like that is where the issue lies - I'm having good luck with HSPA; it's slower than LTE should be, but at least it works. It'll do as a stopgap through the end of my billing cycle, at which point I can decide whether to go somewhere else or get by on HSPA until they fix whatever the problem is.
SOEBOMB said:
U can try this from what I know ur phone gets chooses the strongest signal tower example u are around 3G tower it has a 9/10 signal and the 4g tower is a 6/10 strength it goes with the 3g hope this helps in ur dial pad dial *#*#4636#*#* then Phone Information....Scroll down a little bit to Set preferred network type. I was able to lock in LTE only doing this and gave me the fastest signal on my device hope with works for u. If u can post ur original settings before u change to lte option only on this post so u can always revert to ur original setting good luck.
Click to expand...
Click to collapse
spinninbsod said:
Have you tried calling straight talk a call
Click to expand...
Click to collapse
tried and on pure LTE it simply doesn't work. the only way is to set GSM/WCDMA and it goes at 3G speeds but at least it works.
the funny part is that Google.com always works, whatsapp works, googleplay works. so it seems a problem with throttling or filtering to me.
spinninbsod said:
Have you tried calling straight talk a call
Click to expand...
Click to collapse
yes. completely incompetent. asked for a supervisor; no way to speak to one.
I posted on Twitter and ST got back to me asking to send them an email. I did. 10 different people sending me emails with conflicting actions.
insanely frustrating.
spinninbsod said:
Have you tried calling straight talk a call
Click to expand...
Click to collapse
bushpilotwannabe said:
The exact same thing started happening to me two or three weeks ago. More often than not, the LTE connection simply doesn't work, and when it does, it's excruciatingly slow (anywhere from 0.01 to 2.50 mpbs, and usually less than 1.00). Do you guys have AT&T or T-Mo sims? I'm starting to wonder if going to Cricket would solve the problem, but since I'm running an AT&T sim, I'm not sure if anything would change since it's on the same network.
Straight Talk support is worthless... they think a factory data reset will fix it, when it's clearly a network issue. I just told them to stop right there and started troubleshooting myself. That's a good tip about dialing *#*#4636#*#* and turning off LTE that way. It seems like that is where the issue lies - I'm having good luck with HSPA; it's slower than LTE should be, but at least it works. It'll do as a stopgap through the end of my billing cycle, at which point I can decide whether to go somewhere else or get by on HSPA until they fix whatever the problem is.
Click to expand...
Click to collapse
I have ST on AT&T.
a friend of mine with iPhone 6 down in Newport has no problems. he sent me screenshots of speed test at 15Mbps.
I really wonder if it's some radio firmware issue...
Ironically, I ran into something very like this too recently....I was on an at&t straighttalk sim...lte had been OK prior to me updating to 4.4.4. It was never spectacular, but it was, at least, lte speeds. After the update I noticed it had become really sketchy...just as described, pretty much; even when mine worked it was trash. 3g was much better and totally stable. I thought it might be the update, but long story short, it wasn't. I inserted a friend's sim from tmobile and got full lte with no issues.
Now, in my case, I had been using a shaved down microsim rather than a nano sim, so I thought, maybe that's the issue. I noticed when ordering the new one, the tmobile one actually said htc m8 compatible on the page(plus my friend's legit tmobile sim got good signal and lte so I thought that's a good basis for comparison). Got the new one, put my number on it, and voila! I'm getting on average 20mbps lte. And it's very consistent too. So now I'm on the tmobile straighttalk sim and everything is fine.
Anyways, it's only $7 with free overnight shipping, so that's something easy to try. This wouldn't be the first time a new sim fixed all sorts of weird data problems with straighttalk either. I've been on with them for several years now and this is probably my 4-5th sim I've had to get for various reasons.
So, anyways, your mileage may vary but that fixed it for me. Hope it helps.
gokun said:
Now, in my case, I had been using a shaved down microsim rather than a nano sim, so I thought, maybe that's the issue. I noticed when ordering the new one, the tmobile one actually said htc m8 compatible on the page(plus my friend's legit tmobile sim got good signal and lte so I thought that's a good basis for comparison). Got the new one, put my number on it, and voila! I'm getting on average 20mbps lte. And it's very consistent too. So now I'm on the tmobile straighttalk sim and everything is fine.
Click to expand...
Click to collapse
it seems ST on T-mobile is not having the same issues as ST on AT&T. the problem is that T-mobile coverage is not so good in my area.
I tried my phone in a different location (400 miles away) and had the same issues.
I've done some more testing.
it is really weird that Google.com works flawless while any other site seems not to work.
activating "save data usage" in Chrome seems to help. however it doesn't solve the problem. sometimes pages needs to be reloaded a few times.
even when LTE works, the OOKLA speed test gives me 2Mbps in dowload and 5-6Mbps in upload. so no matter what, I am better off with 3G.
I found an interesting thread here on XDA. I am not rooted at the moment and can't try.
<<
If you are rooted there is simple FIX, simple disable FD8 (Fast dormacy 8)
ro.ril.enable.r8fd=1
ro.ril.enable.pre_r8fd=1
Change both to =0 and issue will be fixed.
If your not rooted only fix is to keep HotSpot enabled than data connection wont break.
>>
I tried the hotspot trick but it doesn't work for me
Sorry to bump an old thread, but I just wanted to give a brief update. My LTE issues with Straight Talk went unresolved for about 6 weeks despite multiple conversations with customer service. I experienced this in Raleigh, NC, Greensboro, NC, and Virginia Beach, VA. Then for Thanksgiving, I went to New York City and New Jersey (the part just outside of Philly), where all data connections were unreliable. Yes, that means 2G, 3G, HSPA, and LTE were all spotty at best the entire time.
I ran out of patience after that, and since my billing cycle was ending on 12/4, I switched to Cricket when I got home. As soon as I popped in the Cricket sim card, everything started working flawlessly again. Cricket does limit you to 8 mbps down, but that's good enough for my purposes. The issue, if it's still going on, is with Straight Talk and not the phone.
Lollipop Fixed the Issue on my HTC M8
Hey all,
I've been following this thread as I too had issues with LTE on my HTC M8 using StraightTalk. When I first got my phone, it worked perfectly with LTE on ST. Then I ran the OS update that was released sometime near November. That's when I noticed the problems. I could run a search on Google but any webpage I would try to connect to would not load. The phone would hang and eventually time out. Your instructions to turn off LTE was great help. Pages load perfectly provided LTE is not used. I was getting really frustrated and you kept me from throwing my phone at a wall. Thanks for that.
So that brings me to this post. I updated my phone to Lollipop this morning. Thought I'd give turning LTE back on and bam.... works perfectly. I've been testing it all morning and so far, all pages load really fast. I will keep an eye on it for a while and post any updates but thought I pay it back a bit with the good news since you guys helped me.
Thanks again.
AC
thank you for sharing!!
trying to upgrade to Lollipop. unfortunately I am having an issue with the recovery (flashed from TWRP to a stock that doesn't work with the OTA and can't flash any other recovery -not sure what's wrong).
when I solve this issue and able to upgrade to Lollipop I will share my LTE test results

[Q] Fire phone shuts off when it can't find a network.

Hello, this is my first post here. I use Straight Talk with an AT&T nano lte sim card. The areas in my town (Decatur, IL) where I live and work are very sketchy on signal strength. I stick with AT&T prepaid just because it is the only GSM service that works in more rural areas. Ever since I got the Fire phone it would power off seemingly randomly. This was before the operating system update and after, before I installed Google services and after. I have now tracked it down to the phone radio losing signal and going into search mode. After an unknown period it just shuts down completely, or maybe when it tries to switch towers. I can stand on one side of a room at work and have my phone shut off, or stand on the other side and listen to Prime music all day. I have a few questions about this. Is it a power saving 'feature' or bug in the software? Is it the phone or sim card/tf-data settings? Would a sim that allows T-Mobile roaming help? Thanks, and I would like to hear if anybody else has heard of this.
Update
Just after posting my question last night it happened again. I was watching a video over WiFi with cellular data still connected. I was also running an app called LTE Discovery in the background so I can hear tones when service is lost. I walked from my living room to the basement, and sure enough I hear lte disconnect. I look at my screen and the phone is immediately going through its shutdown process. Behind that box is another that pops to the foreground, "Battery is at 0%. Connect Charger." Now the battery was at 100% and still said so in my notification bar. It appears now that when trying to switch to a 2g or edge connection, the phone thinks it is dead.
Update. I'm putting this down as the first phone having a bad cellular radio. I ordered a new one when they were $159, and it doesn't die when switching positions in a room or doing navigation. Every manufacturer and model can have a bad seed. I just thought it was a battery saving feature at first.

Question Pixel 6 Pro network keeps dropping randomly

Hi,
I never had any issue with the Pixel 6 Pro so far unlike other users but it all started few months ago when I noticed that the network kept dropping randomly, sometimes I used to get "no service" in an area where I used to get 4G at full speed. I did wait for the July update to solve the issue but it never did. Right now I am on the August update that has been released recently but I see no difference. I cannot do a smooth phone call on my data as the network keeps dropping continually. Sometimes I am on 4G, the second later I am on H. I did think that maybe it was the network I was on, Vodafone at that time, so I switched to EE, here in the UK it is considered to be the best one. Still I am facing the same issue, then I can assume it is the phone. I have tried to follow every guide I have found on the web, but nothing seems to work for me. It is annoying that when you need to get something on the phone I need to wait for the phone to go randomly back on 4G hoping that I will stay on it until I get what I need. I have attached the video that I have recorded where I am in the town centre, where I can easily get 5G but the phone keeps dropping the network.
I use ESIM as well, and I have the same issue with it.
Has anyone had the same issue? How can I solve it? Has anyone tried Android 13 Beta? Does it solve some bugs that we have right now on Android 12?
I am really annoyed because of this issue I am facing right now, I love this phone but I am seriously thinking to sell it due to this bug.
Your browser is not able to display this video.
Of all the stuff people complain about, this is the only problem I have. The signal on this phone is an absolute disgrace. I lose signal where I used to get it on my Droid X back in the day. Not sure how they screwed it up that bad, but they did LOL
Turn off the 4G on the second SIM card. I had the same issue.
https://www.reddit.com/r/Pixel6/comments/w8d1ba
In denmark, mine also randomly get the no service and no sim, but it is the imr registration ther fails and i beeing kicked off the celluar network. that is thanks to googles phone are not sold in your country, so you got the finger by google...
I will work with jailbreak and so on, but many apps will stop working,.
For now my pixel 6 pro, are living a sad life in its box, replaced by a oneplus 10 pro, without any of theese issues..
it is a bit sad, the pixel 6 pro is at god phone, but google giving pepole the finger, if you buy the phone somwhere google are not selling it, i dont get it.. it is basic stuff expecting to work, the culluar no mattewr where you buy it.
I have a P6Pro, also on EE in the UK.
I had spotty network performance in the early days, but after jumping to the 13 beta it's worked flawlessly.
Unsure if this is because of A13 or due to EE "doing work in my area" as they're often prone to doing.
I'd speak to EE first, then perhaps speak to Google via the support button in settings - they offered to swap my handset out for me (I didn't swap it out in the end).
thedarkmunk said:
I have a P6Pro, also on EE in the UK.
I had spotty network performance in the early days, but after jumping to the 13 beta it's worked flawlessly.
Unsure if this is because of A13 or due to EE "doing work in my area" as they're often prone to doing.
I'd speak to EE first, then perhaps speak to Google via the support button in settings - they offered to swap my handset out for me (I didn't swap it out in the end).
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When I was on Vodafone I had the same text from them, still after their ' solved ' the network issues, nothing really changed for me. My friend who is on EE in the area as me does not face any problem. I hope that A13 solves the issue. It is not normal that a 800£ phone struggles with the network this much
Warble98 said:
Turn off the 4G on the second SIM card. I had the same issue.
https://www.reddit.com/r/Pixel6/comments/w8d1ba
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Click to collapse
4G on the second sim is always off. I will try to test it turning the sim off and will let you know, thanks.
singh7 said:
Hi,
I never had any issue with the Pixel 6 Pro so far unlike other users but it all started few months ago when I noticed that the network kept dropping randomly, sometimes I used to get "no service" in an area where I used to get 4G at full speed. I did wait for the July update to solve the issue but it never did. Right now I am on the August update that has been released recently but I see no difference. I cannot do a smooth phone call on my data as the network keeps dropping continually. Sometimes I am on 4G, the second later I am on H. I did think that maybe it was the network I was on, Vodafone at that time, so I switched to EE, here in the UK it is considered to be the best one. Still I am facing the same issue, then I can assume it is the phone. I have tried to follow every guide I have found on the web, but nothing seems to work for me. It is annoying that when you need to get something on the phone I need to wait for the phone to go randomly back on 4G hoping that I will stay on it until I get what I need. I have attached the video that I have recorded where I am in the town centre, where I can easily get 5G but the phone keeps dropping the network.
I use ESIM as well, and I have the same issue with it.
Has anyone had the same issue? How can I solve it? Has anyone tried Android 13 Beta? Does it solve some bugs that we have right now on Android 12?
I am really annoyed because of this issue I am facing right now, I love this phone but I am seriously thinking to sell it due to this bug.
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Yeah I have the same issue as you are reporting, three drops in city on the train on the way to work. Just get the exclamation mark, does not seem to self recover, I go into the SIM and disable it, then enable it again, and it instantly jumps to full 5G signal. I do note that it is more reliable for me when I turn off 5G completely, and just use 4G, then it drops back to 3G but doesn't completely stop.
I think majority of connectivity on this device is crap. WIFI is hit and miss. Bluetooth is atrocious, super slow to connect to some older devices, was fine when the phone first came out with early firmware. Pairing devices is hit and miss and also new pairing.
danw_oz said:
Yeah I have the same issue as you are reporting, three drops in city on the train on the way to work. Just get the exclamation mark, does not seem to self recover, I go into the SIM and disable it, then enable it again, and it instantly jumps to full 5G signal. I do note that it is more reliable for me when I turn off 5G completely, and just use 4G, then it drops back to 3G but doesn't completely stop.
I think majority of connectivity on this device is crap. WIFI is hit and miss. Bluetooth is atrocious, super slow to connect to some older devices, was fine when the phone first came out with early firmware. Pairing devices is hit and miss and also new pairing.
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I do agree with you for the connectivity, it feels like they have picked random parts for the phone just to launch it as soon as they could. The money they spent on advertisement could have been spent better on the hardware.
Do you use dual sim? As I have read, the phone struggles more with two sims
singh7 said:
I do agree with you for the connectivity, it feels like they have picked random parts for the phone just to launch it as soon as they could. The money they spent on advertisement could have been spent better on the hardware.
Do you use dual sim? As I have read, the phone struggles more with two sims
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I have only had one SIM acitvated at a time at this stage, was having issues with trying to activate my Samsung smart watch activating 4G, so switched to physical sim, for easier troubleshooting with other mobile devices, maybe physical SIM is worse in this device
singh7 said:
Hi,
I never had any issue with the Pixel 6 Pro so far unlike other users but it all started few months ago when I noticed that the network kept dropping randomly, sometimes I used to get "no service" in an area where I used to get 4G at full speed. I did wait for the July update to solve the issue but it never did. Right now I am on the August update that has been released recently but I see no difference. I cannot do a smooth phone call on my data as the network keeps dropping continually. Sometimes I am on 4G, the second later I am on H. I did think that maybe it was the network I was on, Vodafone at that time, so I switched to EE, here in the UK it is considered to be the best one. Still I am facing the same issue, then I can assume it is the phone. I have tried to follow every guide I have found on the web, but nothing seems to work for me. It is annoying that when you need to get something on the phone I need to wait for the phone to go randomly back on 4G hoping that I will stay on it until I get what I need. I have attached the video that I have recorded where I am in the town centre, where I can easily get 5G but the phone keeps dropping the network.
I use ESIM as well, and I have the same issue with it.
Has anyone had the same issue? How can I solve it? Has anyone tried Android 13 Beta? Does it solve some bugs that we have right now on Android 12?
I am really annoyed because of this issue I am facing right now, I love this phone but I am seriously thinking to sell it due to this bug.
View attachment 5682195
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Click to collapse
Yup had this. Ask for a replacement. Never happen again since the phone was replaced.
singh7 said:
4G on the second sim is always off. I will try to test it turning the sim off and will let you know, thanks.
Click to expand...
Click to collapse
Update: the signal improve drastically on the main sim by keeping 2G or 3G on the eSIM but that generates a new problem, the eSIM drops the network on normal phone calls, it is not stable at all, if I call a number it rings after 10-15 seconds. I do not receive calls sometimes. It is just a mess.
Had the same problem, calls droppping or not being able to answer calls.
I had KPN as a physical sim and Simyo as a eSim.
I did resolve the issue, I understand this is not an actual "fix", but thought i'd mention it.
I changed providers from Simyo to Simpel, now I have Simpel as physical and KPN as eSim.
Since then no more problems also the option to turn on wifi calling showed up, so I think the p6p just wasn't playing nice with that specific provider.
I get random total drops of data and voice connection. If I hit Airplane mode on and off, it reconnects. Maybe the phone doesn't switch well between towers? I am on Google Fi.
Between the glitches and the lack of timely updates, and the abysmal battery life, I think this will be my last Pixel phone.
It barely lasts a full day with relatively light use, but if I use Maps and listen to Youtube (screen off) ad take photos in a new town, it dies within 6 hours or less. It has a great camera, but it's not useful for travel, because it dies so quickly.
I am having the same problem with my Google pixel 6 pro and it's been happening since I think the OS 11 certainly 12 and now 13. And I have AT&T service. But I can switch from my home Wi-Fi go outside of my car sit in my car for a while then all of a sudden the little! Comes up near the date of bars on my phone and use it after driving about 10 minutes or so it automatically will reconnect to the cell tower and get data. Sometimes I get well most of the time voicemails that people leave for me I don't get a notification until I reboot my phone. I actually put my phone in my right ear I can hear it loud and clear I switch it over to my left ear and it drops down by about 50% less volume I actually went and had a ear test done and they told me my hearing was perfect in both ears so I don't know what the hell it is with this phone but now I'd spent all this money going to the ear doctor thinking I was going deaf in one ear. Never had this kind of problems with my Note 4
I find in caernarfon I get good phone signal if i go to Bangor Tesco or sports direct in Bangor I get the exclamation point mark in phone signal and can't use it but signal has always been rubbish there I'm on ee

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