Hey folks. White Tmobile G3, had it for about a week.
probably about every other day my data will just drop. it will show "4GLTE" with several bars, but the arrows under the symbol flash on and off. Nothing will load, and speedtest says there's a network error. Turning the data off and on won't fix it, but a reboot will. is this normal, or should I exchange it?
Happening to mine as well. Toggling airplane mode fixes it for me
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I have the white model as well and have had some pretty crazy data issuers just left the tmobile store they have nothing reported. In my area going to watch it a bit more of it keeps up. Going back and exchanging it for another
LGG3 and beyond
I think it's a network problem. I was having the same issue with my g2, and tmonews had an article with people around the country with different devices having the issue.
Edit: add link to tmonews article http://www.tmonews.com/2014/07/t-mobile-lte-network-stalling-or-dropping-out-youre-not-alone/
bfranklin1986 said:
I think it's a network problem. I was having the same issue with my g2, and tmonews had an article with people around the country with different devices having the issue.
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Same here, on my black G3 - T mobile network was shiitty and I posted my speed tests results on G+ for them and the world to see....
This would happen on my Nexus 5 as well. I just toogle airplane mode like somebody else mentioned.
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Related
OK, I have been dealing with this since I bought my GSII and cannot find any information about it.
Firstly I want to say that I am completely stock and unrooted.
My phone does not like to keep a stable data connection. About 50% of the time, when I try to do anything that requires a data connection (facebook, browser, gmail, etc.) the 2 arrows under the 2g/3g/4g icon will stick being grey and my phone just sits there "loading". I tried a factory reset, didn't install any apps, and also got a new sim card and the issue remains. It happens everywhere so it is not just a bad network connection.
I decided to post the question here because yesterday I was playing with my brother's GSII, and his did the same thing.. So it made me think that maybe it wasn't just me. Has anyone else experienced this? Or does anyone know what might be the cause?
Edit: I set my phone to use 2g only, and the problem vanished.. So it doesn't like to connect to 3g/4g.
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Try going to your mobile network connection settings, choose access point names, hit your menu button and click "restore defaults".. It may fix it, I had data issues and it did the job. Hope it works for you!
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Do what the gut above me said. Also call Tmobile and tell them, they will refresh your data connection on their end. That will clear up three problems your having.
But if it's also happening to your brothers phone, it's a network error. Call Tmobile.
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munzik said:
Do what the gut above me said. Also call Tmobile and tell them, they will refresh your data connection on their end. That will clear up three problems your having.
But if it's also happening to your brothers phone, it's a network error. Call Tmobile.
Sent from my SGH-T989 using XDA App
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I restored the apn settings and had Tmobile refresh my data connection, and it still happens. I noticed today that it's not just data, I'm also unable to call or text when it happens.. Tmobile just said everything tested normal so there is nothing they can do.. And I really don't think it's the phone so I don't want to exchange for a refurbished unless I have to.
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Its happened to me before. For about a week, the data connection just dropped. It would come back for a bit and later vanish. I called t-mobile and they guided me through routine steps (i.e. taking the battery out, rebooting, resetting) but nothing seemed to work. They really couldn't figure it out and later told me to replace the SIM. I can't remember if they shipped me one or had to go to the store but either way that relieved the problem. This was on an HTC HD2.
That might not be the case with you though. At one point in time all the phones under my name lost data connectivity just as you explain. This really had no solution but to wait it out.
Towle said:
I restored the apn settings and had Tmobile refresh my data connection, and it still happens. I noticed today that it's not just data, I'm also unable to call or text when it happens.. Tmobile just said everything tested normal so there is nothing they can do.. And I really don't think it's the phone so I don't want to exchange for a refurbished unless I have to.
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Are you paying for teathering?
sgip2000 said:
Are you paying for teathering?
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No I don't use tethering, my download speeds are too slow where I live.
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you mentioned your brother's is doing the same thing, its probably not the phone, but rather the cell tower your connected to is fuggin up. Try going 5 miles from where you currently are and see if its still happening.
Network error
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Just in case it's not a cell tower or network problem . . . My SGS2, purchased in October, had the same symptoms as the OP. After trying everything the OP did, and more, I came to the conclusion that the firmware on the phone was corrupt. I used Odin to flash the factory stock ROM & Kernel images (2.3.5 at the time). There was a definite improvement in the faltering/hesitant/fail connectivity problem at that point, but it was still very subpar. So I then also flashed, again using Odin, the baseband ("modem") image - I did it twice for good measure. The problem was finally immediately solved at that point and I had very prompt loading of webpages, etc. Still working fine months later (and even better with a custom ROM). See the thread entitled "[Q]Is there a "true" factory restore for T-Mobile Galaxy S II?" for help about the seemingly same symptoms/problem you (and your brother) are experiencing. If your underlying problem is in fact the same as mine (and the poster of the thread I cited) then it's apparently either a bad factory flash or a post-factory corruption occurrence that is causing your problem . . . the coincidence of your brother also having the same problem aside. Good luck!
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I have no signal on my galaxy nexus. It just started doing this today, haven't had a problem for 3 months or so. It just started today, and once in a while there is a little R above where the signal bars would normally be. How do you fix this?
The R is for roaming and just go to settings then mobile settings then click on system select and click on home only and also click on network mode and just click on CDMA/EdVo auto and that should help it to not roam and stay on sprints signal hope that helps ..let me know if u need any other help and also make sure u updated to latest PRL
Dude mine just started doing this yesterday look at top right of screen shot no signal !!
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Mine did the same thing too -- lost signal - Google GSM play store phone that was less than two weeks old.
After few reboots trying to diagnose the issue, the IMEI changed to UNKNOWN in the "about phone" -> status
/factory was intact and undamaged - a backup of /factory - showed that none of the files had changed. The radio appears to have failed..
Called Sammy and got replacement cross-shipped - and sent the broken one back..
Got a new Sim card works fine
Sent from my Galaxy Nexus using xda app-developers app
Mines done this several times and it always took about two reboots to get a signal again. It said I needed to insert a valid sim card...
Sent from my Galaxy Nexus using xda app-developers app
Even without a a sim I used to get bars and "Emergency calls only" - After it flacked out, I would no longer get any bars.. when I tried to search for networks it would error out immediately. I tried three different sims, none of them were recognized..
Once in a while, my phone will loose data connection. The 'data icon' in the status bar, turn from blue to grey and the only way to get data working again, is to reboot the phone.
Had it happen a couple times now. Airplane mode toggle on/off works to fix it.
Mine losses connection when I leave a WiFi network. Also here and there it looses signal so bad I have to go into airplane mode and back to land mode.
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Ieatnoobs said:
Mine losses connection when I leave a WiFi network. Also here and there it looses signal so bad I have to go into airplane mode and back to land mode.
Sent from my Galaxy Nexus using xda app-developers app
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Mine is doing the same thing whats going on? How do you fix this problem? Is it ST network issue?
Hmm last time airplane mode didn't work for me. Will try again next time. I also think it happens when I leave wifi.
take out your battery and then restart your phone. if that does not work. check in your network settings and make sure you are on the correct network for your carrier. if that still does not work, go to your local store and see if they can warranty you out a phone or check your settings
GRICKMAAAZ said:
take out your battery and then restart your phone.
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It's not neccesary to take out the battery, a restart of the phone is enough. It's just an annoying problem.
lesonal said:
Dude mine just started doing this yesterday look at top right of screen shot no signal !!
Sent from my Galaxy Nexus using xda app-developers app
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Ive got the same issue!!!
It started yesterday as well, Ive tried almost everything but nothing works, Im waiting for tuesday to come to go to my carrier store if they can do something for me
IsonNick said:
It's not neccesary to take out the battery, a restart of the phone is enough. It's just an annoying problem.
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I understand that but there has to be fix right? As soon as i reboot the phone it works but it seems like whenever it changes cell towers signals it locks up again. Crazy thing is all the signal bars on my phone are full green, but have no data until i reboot.
Anyone that has a sprint note 2 all of a sudden lose data connection for like a few minutes? If so have yall found a fix? Kinda annoying when the time you really need the phone the internet isnt working right away. Other than that the phone is still amazing!
Sent from my SPH-L900 using xda app-developers app
hey mate.
same problem here in Italy with TIM operator.
They said me that is a problem of cell location as the problem occours only when I am in some location in my city and not, for example, in my work city (Milan)
Furthermore, I have not experienced this problem with other operators which I tried so in my case it's absolutely a provider problem! Have you tried another sim card?
(I'll descrive my problem as you can say we are talking about the same: when I'm connected (and only when I am!) I see the icon H/3G in the top right of the device. In few minutes this icon disapppears and for 1-2minutes I'm not able to use data connection, even if the data is still active of course!After this short period the icon appears again and so on and on!).
darodiho said:
Anyone that has a sprint note 2 all of a sudden lose data connection for like a few minutes? If so have yall found a fix? Kinda annoying when the time you really need the phone the internet isnt working right away. Other than that the phone is still amazing!
Sent from my SPH-L900 using xda app-developers app
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Happens to me randomly too!
Well, at least it's not just me. Don't know if that makes it better or worse. Awesome phone, but this has been annoying lately because it keeps going out at really inopportune moments. Guess it's just a tower thing.
Has anyone had problems or noticed a lack of signal after applying this update? Before this, I almost always had full bars and very speedy (27 Mbps avg) 4G Lte until I installed the build AUCU1BNK3 and now I only get 2 to 3 bars constantly dropping to 2. Plus when I go into additional settings for phone calls I get a SIM card error message. Additionally it has been dropping back more often to 4G and sometimes it even glances at Edge. I did not have this situation before. Could they have done something to slow it down cause web pages loaded fast before and now they load noticiably slower?
My whole phone seems f'ed since the update. Email Facebook.....
I have this issue too. I disabled HD Voice under networks and noticed an improvement.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Also having major wifi speed issues and the same issues with the network switching to edge since the update. I've contacted ATT twice today and they completely disregard this update as being the issue. I think I'm going to take my stuff to t-mobile and just switch
---------- Post added at 06:23 PM ---------- Previous post was at 06:18 PM ----------
Helen Keller: Since we are able to determine thatHD voise has no impact on your wifi network, replacement of the device will only result in getting the same model with the same 4..4.4 update is not an option. We need to do more troubleshooting and this could result in have the device tested at our Device Support Ctr.
I do see that I'm not the only one with the Sim card error. This has caused me a big problem as my gear s is not getting my calls forwarded.
I had the same problem. Did some research and found that other people with different Samsung device's had same problem. They said to clear cache and data for the phone app. Worked for me as far as gear s forwarding calls again.
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edpete97 said:
I have this issue too. I disabled HD Voice under networks and noticed an improvement.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
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Can you provide a bit more detail on where to disable that? There is no "Networks" setting. And with all the menus, I haven't found it. I also looked at settings on the call, didn't find it.
ewingr said:
Can you provide a bit more detail on where to disable that? There is no "Networks" setting. And with all the menus, I haven't found it. I also looked at settings on the call, didn't find it.
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Settings\more networks\mobile networks\mobile data
I've been noticing wifi issues in certain apps, but not on the mobile network in those same apps. As to the loss of the network signal strength after the update. I haven't seen any changes in the bars.
Anyone noticing that the battery drains a little quicker after the update?
Raiden823 said:
I've been noticing wifi issues in certain apps, but not on the mobile network in those same apps. As to the loss of the network signal strength after the update. I haven't seen any changes in the bars.
Anyone noticing that the battery drains a little quicker after the update?
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I went from averaging 5 hours of SOT to about 2. This update is terrible.
My note 4 won't sleep. Something is causing wake lock. Draining battery. How does this not get tested before release? Ugh.
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srtpusher said:
My note 4 won't sleep. Something is causing wake lock. Draining battery. How does this not get tested before release? Ugh.
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Yep. Same problem here.
This update messed up my signal.. It forced me to update it after I postponed it however many times. I'm going to download the stock file in the general section and reflash it.
Subject says it all. Even when connected to Wi-Fi, my LTE/3G/1X icon still shows. I've literally never had a phone that does this. Is this normal?
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Mine does the same thing, but can't answer your question. The pessimist in me thinks it could be some shady trick Verizon does to seep more data out of us for overages.
Was going to post this same question, I remember on the galaxy s4 they had the caller id app causing the issue, doesn't seem to be the case this time. Also tasker can't control mobile data on lollipop anymore, so that's out of the question.
ocelot4ark said:
Mine does the same thing, but can't answer your question. The pessimist in me thinks it could be some shady trick Verizon does to seep more data out of us for overages.
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I've seen that bussiness model before. I have a HP printer at work that uses 4 cartriges that cost roughly $180 (each) HP has set it so even if you print strictly in b/w, it still applies slight C/M/Y to the mix till it depletes the other cartridges...
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It's persistent. Your wifi is on and working, if you want to you can turn off data and it will only show wifi
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IMO it is the "my <insert carrier name> app"
Same happens on my tmobile galaxy s6. I think is a 5.1 thing. Sucks balls.
Sent from my LG-H815
oldblue910 said:
Subject says it all. Even when connected to Wi-Fi, my LTE/3G/1X icon still shows. I've literally never had a phone that does this. Is this normal?
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I had the s6 edge before this for a couple days and this phone is similar from what I've noticed some apps require carrier data to provide authentication and some phones use both Wi-Fi and lte to download faster this phone does it at times it's just not really a feature to turn on and off yet like it is on the edge.
Sent from my LG-H811 using XDA Free mobile app
I've got the H815 and can not confirm this. I never had a phone that did this, save you activated that option within an Xposed module. I did this on my Note 10.1 2014 LTE because I wanted to check the connectivity strength of my carrier even when I had WLAN enabled. But out of the box? No.
On the G2 pre-lollipop, we could change the icon set and hide data icon when on wifi.
After lollipop, it seems to stick regardless. Annoying I know.
The only downfall of the LG is the intense amount of status bar icons. I really only used xposed to hide most of those and have centerclock. Need root first though. Not sure if xposed is supprted without a custom recovery yet. They disabled activation through the app until testing was complete.
ambervals6 said:
Same happens on my tmobile galaxy s6. I think is a 5.1 thing. Sucks balls.
Sent from my LG-H815
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Same to me, im on T Mobile galaxy S6, i just update mine to 5.1.1 and this anoyin bug start to show.
When im on Wifi the Data icon show up randomly:crying:
For what it's worth, I set up a tasker profile along with autoinput for when I connect to my saved wi-fi access points it would turn my mobile data off. Now it's not a smooth as tasker before lollipop, but it gets the job done.
That's a Verizon thing, same appears on my Moto X. Doesn't bother me, I'm always interested to see signal strength available even if I'm using data via WiFi.
This is how every Verizon phone has been for the past few years. This is intended and I honestly prefer it.