Howdy,
I just switched to T-Mobile today with a new G3 and ported over from Verizon.
I am having a problem getting the visual voicemail to work. when I try to use it, I get a unable to communicate with server error. This was happening on my wife's LG G3 too, I setup my regular voicemail just fine.
Anyone else having this problem? Or do you think it could be something to do with the porting process (everything seems to have ported fine)
Or any other suggestions (besides resetting my phone, I will try that last, but would like to not have to set up everything again)
Thanks!
Use Google voice way better
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Dxtra said:
Use Google voice way better
Sent from my LG-D851 using XDA Premium 4 mobile app
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How are you using google voice? On my handset, I have it all set up as I should, but the "Voicemail Provider" option within call settings is greyed out, I cannot change that to google voice.
sanchez said:
How are you using google voice? On my handset, I have it all set up as I should, but the "Voicemail Provider" option within call settings is greyed out, I cannot change that to google voice.
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Go to the Google voice website from a desktop. Set it up there first
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Dxtra said:
Go to the Google voice website from a desktop. Set it up there first
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That's been done, still showing my carrier's VM on device.
sanchez said:
That's been done, still showing my carrier's VM on device.
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Keyword there is "showing."
It's Google Voice. Call your phone from a different phone to confirm and you should hear your Google Voice greeting.
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Ryan57ford said:
Howdy,
I just switched to T-Mobile today with a new G3 and ported over from Verizon.
I am having a problem getting the visual voicemail to work. when I try to use it, I get a unable to communicate with server error. This was happening on my wife's LG G3 too, I setup my regular voicemail just fine.
Anyone else having this problem? Or do you think it could be something to do with the porting process (everything seems to have ported fine)
Or any other suggestions (besides resetting my phone, I will try that last, but would like to not have to set up everything again)
Thanks!
Click to expand...
Click to collapse
Just call T-mobile and they will set it up.
jimsond said:
Just call T-mobile and they will set it up.
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Thanks, I had done that this morning and he got it all figured out. Thanks for the help
Ryan57ford said:
Thanks, I had done that this morning and he got it all figured out. Thanks for the help
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Click to collapse
NP!
You can also call T-Mobile and have them do the following:
--Disable Voicemail on your line
--Setup the forwarding number to be your Google Voice number
You can also setup the forwarding yourself the be the Google Voice number. After doing this, even if I don't install GV after a flash, the calls still go to GV voicemail and whatnot.
Related
Is anyone else having trouble using Google Voice as their voicemail provider? I don't care about the rest of the features of it, I have just always used Voice for VM, but each time I attempt to set it up, I get "Could not retrieve and save current forwarding number settings" error. I have tried uninstalling and reinstalling/taking myself through the wizard again, but I get the same thing every time. I do not like AT&T Messages even though it has the same basic features, as it tries to take over my entire phone (like AT&T likes to do).
Yeah, the Google Voice app failed to register it as the new voice mail provider for me too. Try to activate it in the dialer instead. Dial *004*1(then your 10 digit number) and last press # then enter (call). That should do it.
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npspears said:
Yeah, the Google Voice app failed to register it as the new voice mail provider for me too. Try to activate it in the dialer instead. Dial *004*1(then your 10 digit number) and last press # then enter (call). That should do it.
Sent from my LT28i using xda app-developers app
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thats what I had to do...
amosconf said:
thats what I had to do...
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Awesome. Thanks, guys. It still does not go to Google Voice when I press and hold the voicemail button. Is that because it's still set up as "my carrier" in settings? I called myself and it worked to go to GV instead, so I'm happy about that. Still can't get the settings to change. Think it's possible to do or just be happy it's working as is?
Try changing the voice mail number in voice mail settings to your gv number
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dizarmstrong said:
Try changing the voice mail number in voice mail settings to your gv number
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Hmm... so simple. It works. Thanks. Still says My Carrier, but oh well, everything works as it should.
Does anyone else have any problems setting up with att?
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I usually have trouble with my phone saying things aren't working, even though everything is fine.
What specific problem are you experiencing?
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Nope. What issues are you having?
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Spectre51 said:
Nope. What issues are you having?
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Google Voice cant pull my att data and all that it just wont allow me to use voice as a voice mail option, so im reflashing, and stuck with my horrible issue of rooting :/ lol got it last time, just got to keep working at it this time
Ah, I never use it for voicemail anyway so I might not be much help.
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Test the voicemail even if it says it failed. Mine never says it succeeds, but it works. I use Google Voice exclusively for calls.
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:/ well i reflashed and got the teathering option now, but still no luck on the Google Voice :/
Call Settings Error
Could not retrieve and save current forwarding number settings. Switch to new provider anyway?
Yes-
Call Settings updating.
Call Settings Error
Forwarding number change unsuccessful. Please contact your carrier if this problem persists.
so should i go to ATT and see what they say or is there a fix i can do for this?
Try going into Google Voice on your computer and checking out the settings. There is a code you can use to deactivate and reactivate the voicemail feature.
When it fails to set forwarding number, is this in the automatic setup or were you manually forwarding in your settings?
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I had same trouble with voicemail. I called to att to deactivate carrier voicemail. They sad it's already expired??? I know I have att voicemail and it's active. So no help from support. I changed manually forwarding numbers to gvoice number. And voicemail number to gvoice. And everything working for me now.
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Mista Panda said:
Google Voice cant pull my att data and all that it just wont allow me to use voice as a voice mail option, so im reflashing, and stuck with my horrible issue of rooting :/ lol got it last time, just got to keep working at it this time
Click to expand...
Click to collapse
you may have to just set up manual call forwarding to set up google voicemail.
*004*your number#
example; *004*1 212 660 2245# (no spaces)
JaredP said:
Try going into Google Voice on your computer and checking out the settings. There is a code you can use to deactivate and reactivate the voicemail feature.
When it fails to set forwarding number, is this in the automatic setup or were you manually forwarding in your settings?
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amosconf said:
you may have to just set up manual call forwarding to set up google voicemail.
*004*your number#
example; *004*1 212 660 2245# (no spaces)
Click to expand...
Click to collapse
This seemed to have fixed my problem for now, i dont get very many calls so ill have to keep calling myself to test it.
Thanks guys!
I've had Google voice since I've had a droid 1so i know it worked before. I've had my gnex for more than a year and had no problems (different ROMs too). It just stopped working all of a sudden. I signed out, I uninstalled it. It says my carrier doesn't support it. I've always had Verizon.
I've gone to the help thing it gives me. That didn't do anything. Is anyone else having this problem? If so, any suggestions?
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Update: so i called my Google voice number with another phone and it works. But if I call my cell number it goes to my Verizon Voicemail. Idk why or how.
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You might try going to the Google voice site. Login and go to your phone listing in the settings. I am next to your mobile should be a link for deactivating voice mail. I'd click that, ignore what it says next and click okay, then click activate again and punch in the code it gives you to setup forwarding again. It sounds like that might have gotten lost some how.
If it doesn't say deactivate then just do the activate process again. I haven't always had the best luck with the app setting the settings correctly so this might help.
Good luck!
Sent from my Galaxy Nexus using xda app-developers app
I've used Google voice for years, but last week I accidentally set up the AT&T voicemail password and since then I can't get Google voice to take over again.
Would I need to contact AT&T about disabling their voicemail service?
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Dream Reality Syndrome said:
I've used Google voice for years, but last week I accidentally set up the AT&T voicemail password and since then I can't get Google voice to take over again.
Would I need to contact AT&T about disabling their voicemail service?
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Go to the dialer and type
**004*15551234567#
Change the 15551234567 to your google voice number.
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blackviper71 said:
Go to the dialer and type
**004*15551234567#
Change the 15551234567 to your google voice number.
Sent from my LG-E980 using Tapatalk 2
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Thanks a bunch! I had the same problem and this fixed it right up.
Alternatively (although not as easy), you can go into the Call settings, Additional settings, and then the Call forwarding settings and set up the Google Voice number there.
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CapnPez said:
Thanks a bunch! I had the same problem and this fixed it right up.
Alternatively (although not as easy), you can go into the Call settings, Additional settings, and then the Call forwarding settings and set up the Google Voice number there.
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I tried your method yesterday but whenever I'd call myself from another number, I'd hear a short message n the call would end... Idk if this is the app, the service or at&t at fault
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I'm trying to get Google Voice working as my voicemail, but am having issues.
Has anyone else tried this?
When I tried to change my voicemail provider from "My Carrier" to "Google Voice" I get an error saying that it can't change the forwarding number.
I then tried to change the forwarding number in Call/Settings and I get a "Network or Sim Error"
Anyone have any insight?
Never mind, I tried it a couple more times and the damned thing switched.
indymx said:
Never mind, I tried it a couple more times and the damned thing switched.
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Have Google voice forward the texts/voicemails to hangouts then uninstall the Google voice app all together.
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ShrekOpher said:
Have Google voice forward the texts/voicemails to hangouts then uninstall the Google voice app all together.
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I appreciate that you're trying to be helpful, but how does that fix the issue of not being able to switch from the carrier voicemail?
The issue is not with the app, it WAS with the phone, which was slved.
If a mod would like to delete this thread, please do. Nothing useful will come of this.
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