[Q] Random charging disconnect - G3 Q&A, Help & Troubleshooting

Has anyone had their phone stop charging suddenly? I left mine plugged into a 1A charger last night, and after a couple hours the charging just stopped. When I unplugged the phone this morning, it had stopped at 40%. I plugged it into a 2.1A charger this morning and it charged to 100% without a hitch (in just under an hour 38%->100%). I noticed that the included charger is 1.8A; does the phone need a beefy charger to work properly? (cause that would suck)

G3 is very picky about chargers
overzeetop said:
Has anyone had their phone stop charging suddenly? I left mine plugged into a 1A charger last night, and after a couple hours the charging just stopped. When I unplugged the phone this morning, it had stopped at 40%. I plugged it into a 2.1A charger this morning and it charged to 100% without a hitch (in just under an hour 38%->100%). I noticed that the included charger is 1.8A; does the phone need a beefy charger to work properly? (cause that would suck)
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Click to collapse
The charging component on the G3 is finicky. I tried plugging it into the non LG charge last night that worked fine for my S3 and S4 and headset and it said - not compatible - charging would not continue. Normally I leave the charger that comes with a phone in the original box for resale with the phone down the road. I had to use it last night to charge my phone.

boe said:
The charging component on the G3 is finicky. I tried plugging it into the non LG charge last night that worked fine for my S3 and S4 and headset and it said - not compatible - charging would not continue. Normally I leave the charger that comes with a phone in the original box for resale with the phone down the road. I had to use it last night to charge my phone.
Click to expand...
Click to collapse
Well, for what it's worth, it was perfectly happy with an iPad charger this morning, but the iPhone one failed last night. I don't really mind it being (too) picky but having it quit in the middle is no bueno.

Related

[Q] Charging issues - CM10.1

I currently have the CM10.1-M3 build from 4/17/13 installed.
For a long while, I have been having major issues charging my Captivate Glide.
My original battery died. It was bloated. I called AT+T and they sent me a replacement. I also bought two high capacity batteries.
If I leave the phone charging about half the time little or no progress is made charging. Lat night I charged the phone for over 8 hours and the charge went from 10% to 14%.
Other times I will wake up after charging it all night and it will say fully charged, but then the instant it is unplugged from the charger, it will drop down from 100% to 20% or less.
Then once every 3 or 4 days it will actually fully charge. But even in that case the charging is slow at best.
I did a full wipe and re-flashed last night and nothing changed. I have tried charging in airplane mode, but that seems to make it worse. I have had a little tiny bit of success turning mobile data off, but otherwise I have tried everything I could think of with no luck.
Has anyone else experienced similar issues, or have any suggestions? Is this a case where I might need to replace the phone entirely?
jacobym1 said:
I currently have the CM10.1-M3 build from 4/17/13 installed.
Has anyone else experienced similar issues, or have any suggestions? Is this a case where I might need to replace the phone entirely?
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Click to collapse
I did notice a lot longer charge time when hooked up to USB on computer, on my car charger and hooked up to AC I seem to get a lot quicker charge...
What charger are you using?
yohan4ws said:
I did notice a lot longer charge time when hooked up to USB on computer, on my car charger and hooked up to AC I seem to get a lot quicker charge...
What charger are you using?
Click to expand...
Click to collapse
I have tried a few different chargers. I mostly use a 2.1amp wall charger. I also have a 1 amp wall charger, and a 1 amp car charger. I have tried about 3 different car chargers.
I am really suspicious that the micro-usb port on the phone went bad and that I will need to get the phone replaced.
Charging with AC is gonna be alot faster then with DC. But as far as it being the rom I don't see tthat.. sounds like possibly a loose wire or bad connection when u lay ur phone down
Sent from my SGH-I927 using xda app-developers app
phatryan has a point, do a nandroid backup, flash to stock and see if the charging makes a difference..
Charging
Hello,
When I charge my Captivate Glide with phone powered up plugged in to the wall, using the supplied wall charger, I've noticed that the battery seems to drain quicker. This is with the original battery, I will be getting an extended battery for my phone. If I power the phone down then charge it in to the wall it charges quickly and seems to take longer draining. This does not happen when charging with the PC.
tech927
jacobym1 said:
I currently have the CM10.1-M3 build from 4/17/13 installed.
For a long while, I have been having major issues charging my Captivate Glide.
My original battery died. It was bloated. I called AT+T and they sent me a replacement. I also bought two high capacity batteries.
If I leave the phone charging about half the time little or no progress is made charging. Lat night I charged the phone for over 8 hours and the charge went from 10% to 14%.
Other times I will wake up after charging it all night and it will say fully charged, but then the instant it is unplugged from the charger, it will drop down from 100% to 20% or less.
Then once every 3 or 4 days it will actually fully charge. But even in that case the charging is slow at best.
I did a full wipe and re-flashed last night and nothing changed. I have tried charging in airplane mode, but that seems to make it worse. I have had a little tiny bit of success turning mobile data off, but otherwise I have tried everything I could think of with no luck.
Has anyone else experienced similar issues, or have any suggestions? Is this a case where I might need to replace the phone entirely?
Click to expand...
Click to collapse
Bloated battery could just be bad - but it could also be due to overcharging. That's not going to happen unless there is a serious problem with your phone, or possibly a problem with the contacts leading to an incorrect voltage reading. This also may explain your problems charging and sudden jumps in charge %.
Clean your contacts well on the battery side and phone side with a pencil eraser, rubbing alcohol, etc.
I notice a big difference with whatever kernel is shipping with the current M3 cm10.1 build between a 500ma charger and 2amp charger, so I imagine the kernel is set for a 750ma or 1amp charge.

[Q] Battery takes long to charge

I just got a t-mobile version of the S4 and I'm loving it, but I noticed it is very very slow to charge.
Aside from light to medium usage i didn't touch it much between last night and today. I had it plugged in and charging via USB, but it maybe charged about 40-45% in 6+ hours. My old phone (LG G2X) never took this long to charge.
More Info;
This was using the Stock T-mobile Rom
I have since rooted and installed CM10 nightly on the phone, It appears to suffer the same issue
Between 9:27 to 10:00 it went from 67% to %74, My LG went from %39 -%56 in about 20 minutes. By those quick number it will take 7 hours to charge the S4 while only 3 to fully charge the g2x
Is this normal? is there anything i can do to fix/test or alleviate this?
icewolf293 said:
I had it plugged in and charging via USB,
Is this normal? is there anything i can do to fix/test or alleviate this?
Click to expand...
Click to collapse
The question for you is the source? If you plugged it into your compy, it will take forever as standard compy USB ports (USB 2.0) provide only about 500 mA. The stock S4 charger is 2 Amps.
The fix, plug the phone into the wall using your stock charger. If it is still slow, it is probably your battery. Good luck.
Make sure to use the charger that it came with. Ever since I started using the stock charger my battery charges fast. Also it could be your plug so test it with another just in case.
Sent from my SGH-M919 using XDA Premium HD app
Yup it was the charger, I have chargers pretty much where ever i go so i just used those. With the stock one it works great but i ran into another issue. I plugged it in and it was taking a really long time to charge with the stock charger, something like 3% in 30 minutes. I had to unplug and plug in the cable again and it charged normally.
Is this something I should worry about?
It could be possible that the cable was not properly seated in the phone, or the charger end was not properly seated in the wall cube. I wouldn't lose sleep over it unless it happens often. Could be a phone problem, but sounds like a one off to me.
Yea my lady like to use my charger with her HTC phone because it "charges faster". The S4 stock charger has the highest amp rating and provides juice at the highest rate to any device. :good:
icewolf293 said:
I just got a t-mobile version of the S4 and I'm loving it, but I noticed it is very very slow to charge.
Aside from light to medium usage i didn't touch it much between last night and today. I had it plugged in and charging via USB, but it maybe charged about 40-45% in 6+ hours. My old phone (LG G2X) never took this long to charge.
More Info;
This was using the Stock T-mobile Rom
I have since rooted and installed CM10 nightly on the phone, It appears to suffer the same issue
Between 9:27 to 10:00 it went from 67% to %74, My LG went from %39 -%56 in about 20 minutes. By those quick number it will take 7 hours to charge the S4 while only 3 to fully charge the g2x
Is this normal? is there anything i can do to fix/test or alleviate this?
Click to expand...
Click to collapse
There are a few factors here.....
1. The charger itself. The original Samsung is a 2A charger. If you use a different one (most are only 1A) it will take twice as long to charge.
2. The USB Cable. Believe it or not, not all cables are the same. With the standard charger and cable you will be able to charge @ 1900mA. Less then 2 hours to fully charge a completely dead battery. But.... plugging some USB cables into the standard charger will limit the charge down to just 600mA.... taking 3x_ longer to charge.
3. The other is the kernel. If you're using a newer custom kernel Samsung has limited to a max of 1200mA with the screen on & full 1900mA with the screen off.
Lastly, you can download an app on the playstore called Galaxy Charging Current. This will show you the charging rate should you want to test your setup.
dannyben said:
There are a few factors here.....
2. The USB Cable. Believe it or not, not all cables are the same. With the standard charger and cable you will be able to charge @ 1900mA. Less then 2 hours to fully charge a completely dead battery. But.... plugging some USB cables into the standard charger will limit the charge down to just 600mA.... taking 3x_ longer to charge..
Lastly, you can download an app on the playstore called Galaxy Charging Current. This will show you the charging rate should you want to test your setup.
Click to expand...
Click to collapse
This man speaks the truth. I use CurrentWidget and set to manual update. Whenever I'm testing cables/chargers, I plug in a known good cable (charges at 1900) to see what the charger is putting out. I do the same with a known good charger (2A - iPad and S4) and test the cables

[Q] Charging issues

My phone has recently started having charger issues. When I'm able to get it to charge it will fully charge the battery, but sometimes it will actually decrease in charge when on the charger. Just last night I had it on the charger while the phone was off and it was showing 100% charge but when I turned it on it actually only had a 2% charge.
I brought it to ATT today and they said it was the charger port by looking at the pin. I'm not fully convinced since I compared it to my friends s3 and it looks exactly the same.
Would anyone have any idea on what the problem might be?

[Q] Charging Takes Forever???

Hello,
So I was at about 10% when I went to bed last night (around 11 PM). I plugged my phone into an outlet charger (the one that came with my old Nexus 4, not the one in the G3 box) and when I woke up (645 AM) the phone was only at 65% charged? I can't imagine that it would take over 7 hours to do a complete charge. Has anyone else experienced this? The only thing I can think of is that my old charger produces less output than the one in the box, but I haven't tested it out yet.
Lou
Try it again with the actual g3 charger so you can know for sure if it's a phone issue or a charger issue.
louballs said:
Hello,
So I was at about 10% when I went to bed last night (around 11 PM). I plugged my phone into an outlet charger (the one that came with my old Nexus 4, not the one in the G3 box) and when I woke up (645 AM) the phone was only at 65% charged? I can't imagine that it would take over 7 hours to do a complete charge. Has anyone else experienced this? The only thing I can think of is that my old charger produces less output than the one in the box, but I haven't tested it out yet.
Lou
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Click to collapse
Over the past few weeks I have been testing all kinds of chargers and cables. I noticed that the G2 charger is the closest to G3 but not as good. The issue is the cable itself. Kopi 20awg with oem charger, g2 will work, charges at the same speed as the original one.
louballs said:
Hello,
So I was at about 10% when I went to bed last night (around 11 PM). I plugged my phone into an outlet charger (the one that came with my old Nexus 4, not the one in the G3 box) and when I woke up (645 AM) the phone was only at 65% charged? I can't imagine that it would take over 7 hours to do a complete charge. Has anyone else experienced this? The only thing I can think of is that my old charger produces less output than the one in the box, but I haven't tested it out yet.
Lou
Click to expand...
Click to collapse
Did your phone stop charging in the middle of the night? That happened to mine on the first night when I used an old iPhone (1000mA) charger. It just quit somewhere in the 60% range. Switching to a higher powered charger (iPad - 2100mA) it charges very quickly. On my desktop at work, the USB3 port I have charges at an abysmally slow rate (prob 500mA or less, and in a lousy reception area so it's burning 100-200 of that just keeping the network alive).
The boxed charger, btw, is 1800mA.
Thanks for the responses. I will try the charger that came with the device overnight tonight and report back in case anyone else has similar issues.
Replace
louballs said:
hello,
so i was at about 10% when i went to bed last night (around 11 pm). I plugged my phone into an outlet charger (the one that came with my old nexus 4, not the one in the g3 box) and when i woke up (645 am) the phone was only at 65% charged? I can't imagine that it would take over 7 hours to do a complete charge. Has anyone else experienced this? The only thing i can think of is that my old charger produces less output than the one in the box, but i haven't tested it out yet.
Lou
Click to expand...
Click to collapse
time to get new battery
syon.piyush said:
time to get new battery
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Click to collapse
The phone/battery are literally 2 days old. Can't imagine it's the battery already. I will do some more troubleshooting since is obviously not a common occurrence.
Strange
louballs said:
The phone/battery are literally 2 days old. Can't imagine it's the battery already. I will do some more troubleshooting since is obviously not a common occurrence.
Click to expand...
Click to collapse
Strange
try wiping battery in cwm if helps,and install super charge as some custom build roms are buggy.
My Xperia ZL wouldn't charging from getting too hot in the middle of the night. I would wake up to a very low battery. Between the screen waking up, trying to find a signal, and covering it with my pillow it would get too hot. Haven't had the issue with the G3 yet but I have woken up to the screen on and that stupid battery fully charged message.
Retarded Timing said:
My Xperia ZL wouldn't charging from getting too hot in the middle of the night. I would wake up to a very low battery. Between the screen waking up, trying to find a signal, and covering it with my pillow it would get too hot. Haven't had the issue with the G3 yet but I have woken up to the screen on and that stupid battery fully charged message.
Click to expand...
Click to collapse
my scren doesnt stay on when battery is full. it will light up for a brief period of time and then turns off. the green led stays on.
The nexus 4 charger is probably rated at a much lower amperage 1.2A actually https://play.google.com/store/devices/details/Nexus_4_Power_Adapter?id=nexus_4_charger&hl=en
However your cable will also play a big role in this. The rating on the cable will determine whether or not it will actually allow that much current to pass through it. The stock charger works great, it chargers in less than 2 hours from 0 to 100%. I only use my nexus 7 charger to charge my spare battery on its cradle which is no big deal because it doesn't need to be fast.
Mine takes about 2 hours and 20 min for 0 to 100%
That charger may also be sending dirtier power because it's older too. I'm amazed at how fast mine charges. I haven't timed it, but it has to charge over 35% in an hour if you start at around 20%. Hell, I have started wirelessly charging with a Powerbot (connected to official charger) at about 15% at night and woken up a few hours later and checked the time and the thing was at 100%.
RESOLVED
OK, this is resolved, seems like the issue was in fact the charger I was using. I used the one that came with the unit and it charged up no problem. At least that issue is solved in case anyone else runs into. Thanks everyone.

Wireless charging stops at 100% and wont restart

HI can anyone tell me if there is any way to resolve this. I think is has started since doing the upgrade to Android 10 earlier this week.
I normally put my phone onto the wireless charger before going to bed and I have noticed recently that when I grab it in the morning the battery percentage is sitting around the 90% mark. I initially thought the charger was not able to charge to 100% but on further examination I see that it indeed charged to 100% after I placed it on the charger and then the charging stopped and the phone ran on battery until I removed it in the morning.
I confirmed this this morning by replacing it on the charger and watching it charge (like watching paint dry ). The charger light was blue while charging, when the phone hit 100% the charger light turned to green but after about 30s it completely switched off and so too did the indication on the lock screen that a charger is connected. Removing and reseating the phone started charging again.
It definitely looks to be software related as I did not have this problem last week. I just wanted to ask if anyone here has noticed this and knows of any workaround?
For the record I am running fast wireless charging with the samsung wireless charger that came with my wifes S8, that charger works perfectly with my older Note8. I have also tried switching to normal wireless charging speed with no success.
atunguyd said:
HI can anyone tell me if there is any way to resolve this. I think is has started since doing the upgrade to Android 10 earlier this week.
I normally put my phone onto the wireless charger before going to bed and I have noticed recently that when I grab it in the morning the battery percentage is sitting around the 90% mark. I initially thought the charger was not able to charge to 100% but on further examination I see that it indeed charged to 100% after I placed it on the charger and then the charging stopped and the phone ran on battery until I removed it in the morning.
I confirmed this this morning by replacing it on the charger and watching it charge (like watching paint dry ). The charger light was blue while charging, when the phone hit 100% the charger light turned to green but after about 30s it completely switched off and so too did the indication on the lock screen that a charger is connected. Removing and reseating the phone started charging again.
It definitely looks to be software related as I did not have this problem last week. I just wanted to ask if anyone here has noticed this and knows of any workaround?
For the record I am running fast wireless charging with the samsung wireless charger that came with my wifes S8, that charger works perfectly with my older Note8. I have also tried switching to normal wireless charging speed with no success.
Click to expand...
Click to collapse
Unplug the charger from its power source and plug it in again, causing it to 'reboot'. Let us know the results. Note, there is an option to set the wireless charging to NOT be fast during certain hours of the day. I set mine so it charges slowly while I am sleeping - to put less stress on the battery. Your charger may be a little old as well if you got it with a note 8 or S8 - ?
Sent from my SM-N976V using Tapatalk
IMO this is a good feature to stop the wireless charger cooking your battery.
Maybe turn down your AOD brightness or something, to use 10% within a couple of hours of being idle is pretty high. Maybe turning off fast wireless charging would extend the charge time so it finishes nearer to when you wake up could help too.
Thanks for the feedback however it does sound like workarounds for an issue that should not be present (apart from rebooting the charger which I will try when I get home).
For me wireless charging should act just like wired charging in that when it reaches 100% the phone should essentially run off the charger now and not use battery at all. Every other phone with wireless charging that I have had worked that way, this is just plain stupid.
Willhemmens its not a couple hours, looking at the battery graph if I go to bed at 10pm and put the phone on the charger it pretty much hits 100% around 11:30 and then is at 90% at 7am, so it is 10% over 7 hours which is ok in my books, but reality is that during this time the phone has another source of power that it can and should use. It did before I applied the Android 10 update.
I have had this issue every now and again, and I found that rebooting it takes care of the issue.
An update. This morning I tried my wife's wireless charger and when the phone reaches 100% it continues to show the charge icon. Put my wife's note 8 into the wireless charger and it exhibited my problem.
So it looks like this is a problem with the wireless charger and not the phone.
Thanks for the answers guys I am of to try buy a new wireless charger
edit - New charger solved the problem.

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