[Q] Fire TV bought in US wont register on Amazon Account - Fire TV Q&A, Help & Troubleshooting

I bought a Fire TV in the US from an Amazon Kiosk on the 8th July and on getting it back to the UK it wont accept my Amazon login details. They are prime enabled and on checking in the web browser and my Kindle work perfectly. Has there been a change in firmware to stop UK users loggin in on the Fire TV box?

Have you set it up with Unblock-US or another DNS "changer"? Mine has no issues with my US account from the UK

I remember reading a blog post where a guy created a US amazon account with bogus info and funded it with gift cards purchased through amazon.co.uk

Thanks cant get to those settings
Smithy71 said:
Have you set it up with Unblock-US or another DNS "changer"? Mine has no issues with my US account from the UK
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Click to collapse
Not sure if its a newer version of the firmware but the wireless settings onto let me tailor any of the required items to link to a US proxy. I above a US account but its not linking to that for some reason.
I may try rooting it and see if I can modify network settings after that.

Related

[Q] Fire TV in UK

I have an Amazon Fire TV imported from the US,,, Is it possible to use my UK Prime Instant Video account? I can link it up to my UK account (the apps seems to reflect this) but I seem to be seing US Movie/TV content. Also no way to set timezone to UK.
Any views?
(sorry m8 I'd never noticed the default list of TZs was so dang restricted...)
ipxsystems said:
I have an Amazon Fire TV imported from the US,,, Is it possible to use my UK Prime Instant Video account? I can link it up to my UK account (the apps seems to reflect this) but I seem to be seing US Movie/TV content. Also no way to set timezone to UK.
Any views?
Click to expand...
Click to collapse
Hi buddy i'm in the same boat as you.... If you figure out how to change the time let me know.
imtiajmeah said:
Hi buddy i'm in the same boat as you.... If you figure out how to change the time let me know.
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Click to collapse
In the Netherlands, got this problem as well. Opened the Amazon settings apk, and those few time zones are hardcoded in the app/xml, so looks that amazon doesn't have any outside US plans for now.
Sideloaded a default Android Setting apk, but switching time zones didn't stick, same as via adb shell setprop persist.sys.timezone, so think we'll need to wait for root access to make it stick.
I installed "Time Zone Changer" from the playstore, worked for me, +2 GMT, even after reboot.
ipxsystems said:
I have an Amazon Fire TV imported from the US,,, Is it possible to use my UK Prime Instant Video account? I can link it up to my UK account (the apps seems to reflect this) but I seem to be seing US Movie/TV content. Also no way to set timezone to UK.
Any views?
Click to expand...
Click to collapse
Hi there,
So are you saying that you have an amazon.co.uk account, but the Fire TV prime movies on your box are the USA movies? (I think that means you get about 2x as many choices AFAIK... which is fantastic. So is that true?
Also, how about NetFlix, is that UK or USA content?
tx
Mark.
..
JJ-KwiK said:
Everything on the FireTV is region restricted to the US. Including Prime, Netflix and Hulu. If you try from any other region, like UK or Canada as an example, you'll get an error msg when you try to load a video. The only way to get around the error is to use a VPN. So far, vpn apk's, like Hola, don't work.
Click to expand...
Click to collapse
Holy crap, so why are some people buying it in the UK on eBay... Some sellers saying it's UK ready...
Perhaps we'll get lucky with an Android TV announcement at Google IO.
Mark
Sent from my Nexus 5 using Tapatalk
Here is my experience so far...
If you use a service like SmartDNS or Unblock-US, you can watch Netflix from anywhere in the world using your UK Netflix account. No need for VPNs. The services costs an extra $5 a month but worth it. Works great on all devices, including my Fire TV.
The service also works a treat for Hulu, but the Fire TV app is for Hulu. This needs a US credit card to subscribe.
For Amazon Instant Video (the pay to rent/buy service), you need a US Amazon.com account and a US credit card. You can use a service like US Unlocked (not to be confused with Unblock-US mentioned above ) which lets you register for a virtual US credit card with a US billing address and works great on Amazon and Vudu. Been using it a few years, but it does require a huge leap of faith to sign up for it - you need to send bank details etc for initial setup. I haven't had any issues so far, but appreciate many won't want to do this.
You can probably also get Amazon.com vouchers but have not tried this for Instant Video . Lots of sites sell them
The kick in the teeth for me is Amazon Prime and not having access to the UK service. On the Fire TV it's not an app that you launch so to speak, it's integrated into the menus. Everything that is served is the US content. Unlike Netflix, which uses the same app to server different content based on your region, Amazon has different apps for each region.
So to get UK Prime content, we need a UK version of the app sideloaded. At least that's my conclusion. The best version would be the Google TV apk (https://play.google.com/store/apps/details?id=com.amazon.avod) and there are some discussion around about ripping it, but I don't think anyone succeeded. We would also need it to be the UK version of the app.
As an example, on PS3, to get UK Prime, I need the app from the US PSN store, and for US Prime you need the one from the US PSN store.
The other challenge is sideloading it. I tried sideloading this Amazon Instant APK just as a test, and I got an error saying com.amazon.avod already installed, which is the main Prime app on the Fire TV. Someone much smarter than me would need to figure out how to change the name of the app/package so it can be installed alongside each other. Even if you could, this app won't work anyway to get UK content (or even work at all with a remote), but it's one step closer if we can get two versions of the Amazon app installed side by side.
Hope that helps someone somewhere It's still a great piece of kit - only thing I'm missing is UK Prime.
Cheers
eskay993 said:
Here is my experience so far...
If you use a service like SmartDNS or Unblock-US, you can watch Netflix from anywhere in the world using your UK Netflix account. No need for VPNs. The services costs an extra $5 a month but worth it. Works great on all devices, including my Fire TV.
Click to expand...
Click to collapse
Does Netflix UK work for you? Mine (also using Unblock Us) does show the content, and can navigate, but will refuse to play movies. It will start loading but then stalls after about 40% loading.
adb logcat gives java cert errors.
JPDeckers said:
Does Netflix UK work for you? Mine (also using Unblock Us) does show the content, and can navigate, but will refuse to play movies. It will start loading but then stalls after about 40% loading.
adb logcat gives java cert errors.
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Click to collapse
Hmm you're right. I've been mostly watching US and only tested accessing UK content, not playing. Tried playing and it stalls at 40%.
As a test, I tried a different Netflix apk that I found and it works fine in terms of playing the movie, but this apk is designed for touchscreen and a bit crappy to use with the Fire TV remote.
So, either it's a bug with v1.0.1 of Netflix which comes with the Fire TV, or it' an extra region check they've added, which sucks. I suspect it's just a bug/restriction of this old version.
If we can find a version Netflix apk that works well with a remote, then this would be solved. Unfortunately most results that come up are for touch screens.
Sooo close to being the perfect box! Hopefully someone can figure out a way round it.
Cheers
UPDATE: Netflix UK now works for me as I mention below.
Unfortunately I haven't found a way around this. I am in the UK and bought a Fire TV whilst in the US. When returning none of the videos play, none of the applications load (apart from the ones I've sideloaded).
It is still useful, as I put XBMC on there but it would be great to be able to use an Amazon Prime UK account or even just set the timezone without faffing about.
boxst said:
Unfortunately I haven't found a way around this. I am in the UK and bought a Fire TV whilst in the US. When returning none of the videos play, none of the applications load (apart from the ones I've sideloaded).
It is still useful, as I put XBMC on there but it would be great to be able to use an Amazon Prime UK account or even just set the timezone without faffing about.
Click to expand...
Click to collapse
Plex works i use it everyday on fire tv,even with the things that dont work yet in the uk for the price and gta games working great it is a brilliant box.
JPDeckers said:
Does Netflix UK work for you? Mine (also using Unblock Us) does show the content, and can navigate, but will refuse to play movies. It will start loading but then stalls after about 40% loading.
adb logcat gives java cert errors.
Click to expand...
Click to collapse
Not sure if it's something I inadvertently did, or something that changed server side at Netflix/Amazon, but Netflix UK now works on my Fire TV! I tried US, Mexico and UK and all movies and TV shows play (no longer get stuck at 40%). Worth trying it again if you were having trouble before.
All that's left now is for the new Netflix client (coming soon later in the year) and for a way to get Amazon UK, and I'm sorted!
eskay993 said:
Not sure if it's something I inadvertently did, or something that changed server side at Netflix/Amazon, but Netflix UK now works on my Fire TV!
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Click to collapse
Indeed, somewhere around the last firmware update, Netflix started working! Uninstalled the sideloaded version, because this client is actually usable. Now wait for the updated one, but already really helps in usability.

[Q] How to use amazon fire tv in canada

Just received my amazon fire tv in canada and having issues with it right out of the box. Trying to connect to my wifi at home and it doesnt want to connect. I have 2 fire tv's and they both do the same thing - unable to connect to network. I knew that I'd ave to use a vpn to be able to use hulu plus etc as they are geo blocked content but id thought that id be able to at least side load xbmc and use my canadian netflix account. Are amazon fire tv's, the units themselves somehow geoblocked? Any insight would be greatly appreciated
Many thanks in advance to those that reply
Did you put in your Amazon account yet? FTV needs to connect thru your Amazon account & the country in account should be US (Google on how to do it if you havn't done this yet).
Is it just the Wi-Fi, did you try Ethernet connection?
I don't think there's any geoblocking in the device itself (till the time your Amazon account is set to US) as I am using mine in Canada w/o any issues.

[Q] Amazon US firmware to UK firmware

Hey All,
With the release of the Amazon Fire TV in the UK later this fall, I was wondering since I and many of us here in the UK have the US version of the device will there be a possibility to somehow get the uk version of the firmware so we are able to use Netflix app etc ?
Regards
herohonda777 said:
Hey All,
With the release of the Amazon Fire TV in the UK later this fall, I was wondering since I and many of us here in the UK have the US version of the device will there be a possibility to somehow get the uk version of the firmware so we are able to use Netflix app etc ?
Regards
Click to expand...
Click to collapse
The new firmware just released makes it a uk box even the time can be changed to uk time,and my prime now works great.
stewiebee said:
The new firmware just released makes it a uk box even the time can be changed to uk time,and my prime now works great.
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Click to collapse
Well that's interesting... how does it know you are UK? Are you using a UK or a US Amazon account?
rbox said:
Well that's interesting... how does it know you are UK? Are you using a UK or a US Amazon account?
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Well I'm using a us account but still able to access all uk content apps like bbc iplayer etc guessing it knows it ip address is located in the UK
I have a UK Fire TV and a US Fire TV stick. I am based in the UK.
On the stick I am unable to set UK time and it fails to connect to the Amazon Web services, though it appears fine in my UK account device management.
I'm guessing I'll have to wait for the stick to be updated as the Fire TV was to allow it to access the content without errors.
mini__me said:
I have a UK Fire TV and a US Fire TV stick. I am based in the UK.
On the stick I am unable to set UK time and it fails to connect to the Amazon Web services, though it appears fine in my UK account device management.
I'm guessing I'll have to wait for the stick to be updated as the Fire TV was to allow it to access the content without errors.
Click to expand...
Click to collapse
On Your US Device are you using a US account or UK ?
UK Account, I'm assuming the current firmware has nothing built in for contacting the UK servers. Just as it doesn't have the option for the UK timezone.

Bypass amazon registration?

Hi all,
looking at doing some tv sticks pre loaded with kodi for a few friends and family. I've noticed that each one has to have an amazon account registered to it before you can start using it. I was wondering is there any way to bypass this or is it best to make a bogus account and use that?
Any help would be greatly appreciated
Regards
As far as I know, you can't bypass it. Fire TV needs an Amazon account. You can create a new account if you don't want to use an existing account.
What i do is register it under my own account and add everything then go to
settings/my account/amazon account/deregester
Then the person just has to register an amazon account and everything will still be on the stick
@hawkwind666 - I tried that and it didn't seem to work. I am setting up a few sticks for family members as gifts. I only know one of their Amazon accounts and wanted to others to be a surprise. For the one I knew I set it up using my ID and the. Deregistered and signed in as him. When I did Ikono TV was gone and therefore the KODI shortcut.
dogandpig said:
@hawkwind666 - I tried that and it didn't seem to work. I am setting up a few sticks for family members as gifts. I only know one of their Amazon accounts and wanted to others to be a surprise. For the one I knew I set it up using my ID and the. Deregistered and signed in as him. When I did Ikono TV was gone and therefore the KODI shortcut.
Click to expand...
Click to collapse
Icon will disappear as soon as you deregister unit because Ikono app was purchased under your account. The only way to fix this is to purchase Ikono for each account and then set it up, no way around this.
Use Firestarter to launch Kodi if you want to use a different account after side-loading. Otherwise sign in with the persons account before using the ikono/llama method, else a dummy account (you'll have to enter an address and set it as the one-click default before free apps can be downloaded on the account - no payment info required.)
bwfcfan88 said:
Hi all,
looking at doing some tv sticks pre loaded with kodi for a few friends and family. I've noticed that each one has to have an amazon account registered to it before you can start using it. I was wondering is there any way to bypass this or is it best to make a bogus account and use that?
Any help would be greatly appreciated
Regards
Click to expand...
Click to collapse
On the big AFTV, if ordered from Amazon, comes already tied to your account. When I fired up my new Fire 7 this weekend, the data for my account was automatically retrieved when I started the tab and hooked to wifi.
85gallon said:
On the big AFTV, if ordered from Amazon, comes already tied to your account. When I fired up my new Fire 7 this weekend, the data for my account was automatically retrieved when I started the tab and hooked to wifi.
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Click to collapse
I don't believe this applies to the Fire TV or Sticks. However, it is a prompted option when ordering any of their tablets, having ordered both a tablet and a Fire TV in the past month.
Lol. said:
I don't believe this applies to the Fire TV or Sticks. However, it is a prompted option when ordering any of their tablets, having ordered both a tablet and a Fire TV in the past month.
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Click to collapse
I'm sorry. I meant to say that my Fire TV was also tied to my account when I got it several months ago. Same with my Fire 7 I just got. The user name and account info were already in both.
I am sure they just tied the serial number to my account when it shipped so when I fired each of them up, they phoned home and did a lookup of the serial and populated my data in each device.
85gallon said:
I'm sorry. I meant to say that my Fire TV was also tied to my account when I got it several months ago. Same with my Fire 7 I just got. The user name and account info were already in both.
I am sure they just tied the serial number to my account when it shipped so when I fired each of them up, they phoned home and did a lookup of the serial and populated my data in each device.
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Click to collapse
That's odd, my Fire TV (4k) didn't, it prompted me to login or register on first boot. It wasn't bought from Amazon but it was new, maybe thats why. The Fire tablets though, they do give an option while purchasing to automatically link it to your account, I think it may be checked by default.
Lol. said:
That's odd, my Fire TV (4k) didn't, it prompted me to login or register on first boot. It wasn't bought from Amazon but it was new, maybe thats why. The Fire tablets though, they do give an option while purchasing to automatically link it to your account, I think it may be checked by default.
Click to expand...
Click to collapse
It will only be linked to your account if you buy it direct from Amazon.
bula1ca said:
It will only be linked to your account if you buy it direct from Amazon.
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Click to collapse
That was my point. They scan the serial when they (Amazon) ship it to the end customer. Of course it won't be linked if you pick one up at Bestbuy. Both my Fire TV and Fire 7 were both bought on that EVIL 'one click' they have so I can't comment on a check box as mentioned a few posts up.
The problem is that you need to enable ADB debugging to sideload apps, and you need to enter the settings to enable ADB debugging, and you need to enter Fire TV Home to get to the settings. So, unfortunately, you need to log in with a (bogus) account at least once to get to the Fire TV home screen.
After that, though, it's an entirely different matter. Once you sideloaded Firestarter you can set it up to autostart and get to your apps without logging in at all. After a few seconds on the "log in or create account" prompt, Firestarter will kick in with its own launcher from where you can directly launch Kodi or any other app that isn't directly tied to your Amazon account.
85gallon said:
That was my point. They scan the serial when they (Amazon) ship it to the end customer. Of course it won't be linked if you pick one up at Bestbuy. Both my Fire TV and Fire 7 were both bought on that EVIL 'one click' they have so I can't comment on a check box as mentioned a few posts up.
Click to expand...
Click to collapse
That'll be why :laugh: I nearly missed the prompt myself, I don't trust myself with one-click.
85gallon said:
On the big AFTV, if ordered from Amazon, comes already tied to your account. When I fired up my new Fire 7 this weekend, the data for my account was automatically retrieved when I started the tab and hooked to wifi.
Click to expand...
Click to collapse
In order to not have the fire tv or stick tied to your account when ordering direct from Amazon,... at checkout, select that its a "gift". You'll still be able to order it and have it shipped to you but it won't be tied to anyones account.
I am unable to log in using my Amazon logins? Says it can not be registered. I bought it already loaded with a Kodi type app. Any suggestions?
Got the same problem with my stick i bought it from eBay but when i got it plugged in and connected to my Wi-Fi but when comes to the update it say unable to now i download the fire tv app and when i launch it the settings button states sleep , fire tv settings and app remote settings, when i click on the sleep button and then wake it up it takes me to the registration prompt but it won't let me login using my amazon account or to create please is there anyone who got past this stage.
kelvinpacquette said:
Got the same problem with my stick i bought it from eBay but when i got it plugged in and connected to my Wi-Fi but when comes to the update it say unable to now i download the fire tv app and when i launch it the settings button states sleep , fire tv settings and app remote settings, when i click on the sleep button and then wake it up it takes me to the registration prompt but it won't let me login using my amazon account or to create please is there anyone who got past this stage.
Click to expand...
Click to collapse
yeah , these are faulty sticks and need to be returned , i tried everything even using the ethernet , my situation was a little different, when i got to registration screen the stick refused to update , and would display the update error . i even tried numerous factory reset . Nothing worked , send it back for a replacement

Amazon Fire Stick no Search option

Hi,
I have a brand new Amazon fire stick and there is no search option on the home screen.
After searching he Internet it seems to be an issue with the region your account is setup in?
I am based in Belgium and I have Amazon Prime (from Amazon.nl).
I don't really want to change my account. Not even sure if you can just change the region on an existing account and what it would mean for my Prime Video and orders etc...
Is there any way you guys know to fix this?
I don't know a fix but it's pretty easy to change your region on the Amazon website. I do it sometimes to download content from the USA appstore, then switch back to UK.

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