[Q] Logging into Galaxy Pro 12.2 tablet - Galaxy Tab Pro 12.2, 10.1, 8.4 Q&A, Help & Trouble

I don't know how to delete this posting, so please disregard, as I just found out my mother was confused about some of the information she gave me. Thanks!
I'm trying to help my mother set-up her Galaxy Pro12.2 over the phone. It's been a challenge as I don't have one, so I've been relying on how-to info and manuals off the net. In the process, I've encountered an issue I can't figure out. I'm sure the answer is simple...probably should be obvious, but I've not been successful in figuring it out. The question follows: After we get everything setup...connected to wifi, email account registered, etc. she says it takes her to a log in screen that asks for her account and password. According to her, this screen comes up whenever she starts up the tablet. She said it looks like it's asking for an email address/account and password. We created a new gmail account for her during set up since she didn't have one and her primary email is through ATT, which utilizes yahoo mail. She's tried to enter both of these to get logged onto the tablet, but it rejects them both. Can someone please verify that it's looking for an email address/account and password and/or if it's supposed to be the gmail account we created/activated? Thanks so much for any help!

Related

gmail help???

Hi All, new here...I have a HTC TP2 with Winmo 6.5 installed. Here's my situation, a couple days ago I used to received emails from my gmail account, now all of a sudden I can just send and not recieved any emails from gmail. My yahoo and hotmail accounts are running fine. Anyone have any ideas why my gmail is not receiving??? I spoke to one of the TMobile reps and it seems all they can do is HARD RESET the device. Any help? thanks in advance
I use Seven for my push e-mail, google, yahoo, exchange all work flawlessly. Have you made any changes to your device around the time it stopped working?
no i haven't changed anything on my phone which is kinda weird, I really don't want to hard reset the phone since restoring things is taking a toll on me. I would like for it to be a last resort but on the other hand I might just end up doing it since Im flirting with the idea of flashing to one of the custom roms here in xda. any ideas?
just my two cents... yesterday I discovered that all of a sudden my Gmail account had disappeared from the account selector (leaving only Outlook), I could still see the emails but couldn't reach account settings or nothing
Somehow it returned, but with most settings in blank.. imap and smtp server, SSL options, all were in blank.. no idea why or how this happened, but filled all blanks up again and now Gmail's working fine...
Trouble w/ Gmail after WinMo 6.5 Sprint upgrade
Just upgraded my Sprint TP2 to WinMo 6.5 today. Why this update took so long to come to Sprint customers is beyond me, but overall, I'm pretty pleased with the update, save one problem that has made me "strategically relocate" my phone with sudden velocity...twice.
I've been trying to set up Gmail since this evening, with zero success. I had my Gmail account set up on the device before the upgrade/update, but now...
I've tried every known method to enter the settings, but whenever the device tries to connect to the Google servers, it tells me I need to check my user name & password, even though I've entered both correctly.
I've even logged into my Gmail account on my laptop, changed the password just to make sure I've entered the correct one, & the device still kicks back to the user name/password screen saying the settings are wrong...I KNOW THAT THEY'RE NOT!!!
I've seen several posts from users experiencing trouble with Gmail on 6.5, but these have all seemed to stem from Wi-Fi vs. other types of connections.
I've also installed Google Sync & my Gmail has DL'd to my device, but I prefer to get my e-mail through the normal account setup.
Sorry so lengthy & thanks in advance for any advice anyone may be able to provide.
not sure if it is googles problem or our phones but i spoke to a couple of people with iphones and gmail accounts and it seems that they arent having any problems receiving their gmails. Did windows take a dump sometime this week?
TexasDiesel said:
I've tried every known method to enter the settings, but whenever the device tries to connect to the Google servers, it tells me I need to check my user name & password, even though I've entered both correctly.
I've even logged into my Gmail account on my laptop, changed the password just to make sure I've entered the correct one, & the device still kicks back to the user name/password screen saying the settings are wrong...I KNOW THAT THEY'RE NOT!!!
Click to expand...
Click to collapse
Not sure if this will help, but... when username is requested, you have to type the complete idem, i.e., [email protected]er ... some time ago I had same problem as yours and solved it after realizing that I was including my username alone, without the @myserviceprovider.com part
sirgal said:
Not sure if this will help, but... when username is requested, you have to type the complete idem, i.e., [email protected]er ... some time ago I had same problem as yours and solved it after realizing that I was including my username alone, without the @myserviceprovider.com part
Click to expand...
Click to collapse
Thanx, sirgal. Actually, I had tried both ways - one with just the username and one with my entire e-mail address, both to no avail.
However, I say "had tried" because, lo & behold, today just as I'm about to contact HTC tech support to see if 6.5 was causing Gmail probs, I decided to try creating the account ONE MORE TIME. Murphy's Law prevailed and, for reasons unbeknownst to me...IT WORKED.
I did everything the exact same way as I tried yesterday, but this time success. I'm taking a strictly "don't ask, don't tell" approach as to why it worked today.
Thanks again for the suggestion!
I'm having a similar problem hopefully someone can help with. I've setup my gmail account and had it working fine until without any cause I can determine, the accout disappears except for still showing up on the TouchFlo e-mail "tab." When this first happened, I started from scratch and setup "Gmail2" which also worked for a while. The reason I had to name it Gmail2 is that when I tried to use Gmail as I had originally done it tells me that this name is already in use. It just did this to me again and sure enough, I had to name the account Gmail3 this time around. I don't understand why they are "disappearing" nor why the name is still in use and the previous 2 versions still show up on the TouchFlo e-mail tab and nowhere else.
Odd question, or at least I think it is as this is the closest thread to the actual problem I'm having that I've found here or the HTC forums. Thank you in advance for any assistance.
partsmanNV said:
I'm having a similar problem hopefully someone can help with. I've setup my gmail account and had it working fine until without any cause I can determine, the accout disappears except for still showing up on the TouchFlo e-mail "tab." When this first happened, I started from scratch and setup "Gmail2" which also worked for a while. The reason I had to name it Gmail2 is that when I tried to use Gmail as I had originally done it tells me that this name is already in use. It just did this to me again and sure enough, I had to name the account Gmail3 this time around. I don't understand why they are "disappearing" nor why the name is still in use and the previous 2 versions still show up on the TouchFlo e-mail tab and nowhere else.
Odd question, or at least I think it is as this is the closest thread to the actual problem I'm having that I've found here or the HTC forums. Thank you in advance for any assistance.
Click to expand...
Click to collapse
I have the exact same happened to me multiple times in the past. The only solution I found is to restore from a previous backup. Fortunately I backup at least once per week so it wasn't too disastrous but still annoying.
Unfortunately, I haven't ever done a backup (honestly never thought of it for a phone) so that isn't going to help. What I'm hoping for is if someone else has seen this and how to delete the ghost accounts. Thank you wearefree for the help.

Exchange not working (since 2.2 flash but possibly not related)

Hi All,
Thought maybe someone here would have an idea, we run a exchange 2003 environment and since upgrading my phone to 2.2 (custom rom) I'm unable to sync with exchange.
It gets past the first screen asking for server details etc to the one that asks what data to synchronise with (mail, contacts, calendar) but upon clicking finish setup it loads processing and then says "Failed to create the account. Please try again later."
I am an administrator of our exchange environment so can check settings there but basically it worked under 2.1. We do enforce pin and it has done that already so there is some communication going on.
We do not self sign our own certificates for this it is signed by Equifax Secure Inc.
Also I have a feeling it might be related to content and be failing due to large amounts of emails - when syncing on 2.1 I had to choose the smallest amount of days to sync back to get it going - being a systems engineer I receive around 50+ emails a day and don't delete stuff.
If anyone has any ideas on anything I could look at doing on the phone or server side (considering exporting everything out and syncing then importing in but don't want to have to) it would be most appreciated.
Thanks in advance. Also thanks to the community for awesome threads on how to flash phone / create goldcard, confused me muchly with many hurdles but got there in the end so very much appreciated to those who participate in that area.
Shameless bump, anyone? I've wasted a large amount of time searching and trying to figure this one out.
Sent from my HTC Desire using XDA App
Im trying to do the same with my hotmail account, everything passes until last screen than i get "Failed to create the account. Please try again later."
Using NeoPhyTe 1.6
I've been having this problem "FAILED TO CREATE ACCOUNT TRY AGAIN LATER" so long until today, many ppl have had this issue. They mentioned about the pin security and all of that. I didn't think that was true.
This had to do with the permissions set for the user in AD, I went in and (tick or check the) allow authentication, read, read and write phone. Follow from instructions here: (done in 2010 exchange)
security.crudtastic.com/?p=249
I know can read my emails from exchange =)
Sent from my T-Mobile myTouch 3G Slide using XDA App
Just thought I'd reply back to this in case anyone else was following this or wanted to know, I found the issue looks like it was related to opendesire (just a flash of it) account synced on another guys desire (2.2 stock). I did a factory reset which didn't fix it but have now flashed LeeDrOiD Mod and it's going strong. Thanks everyone for input .
ivicask said:
Im trying to do the same with my hotmail account, everything passes until last screen than i get "Failed to create the account. Please try again later."
Using NeoPhyTe 1.6
Click to expand...
Click to collapse
Hotmail active sync (push) works with badnewz v1.4c ROM

[Q] BOT/Malware on EVO?

For the past week or so people in my hotmail contacts list are getting e-mails containing a link, and they are getting them daily. I am not sending out this e-mail and my EVO is usually the only form of a computer I have for e-mail.
When I first realized this was hapinning, I went to the Market and downloaded the free versions of Lookout Mobile Security, and AVG antivirus. Scaned with both of them and they both said my phone is clean, but the e-mails are still sending.
Guess my question is, is there a way for me to find this BOT or whatever it is and get rid of it with out having to restore my phone? Any and all help is greatly appreciated....
Thanks
dizL
I know that phones can aquire viruses and etc but I'm not sure there is anything that can clean them. Try scanning your microsd and if thAt does not work you may want flash a new rom or hard reset
Your email got phished. Change password and see if it continues.
Definitely change your password off top and then get in touch with hotmail, they will have the ip address of who/what has been doing it.
Thanks, Ill prob just flash a new ROM...
It's your email account in general. Chnage the password [make it stronger throwing at least a number in there] and you should be straight.

Help With App Please

hello. i hope this is under the right place! if not, i do apologize. i have two at&t samsung galaxy s3 phones, both running jelly bean. one is mine and the other is under my account (relative). i have purchased an app for my phone call phonelocator pro. seems to be a good app for the desperate times when you lose your phone! i installed it on my phone with no issues, and it works flawlessly! however, i signed in under my email address on the second phone (my relatives phone under my account) and downloaded the app and installed it with no issues. after installing the app on my relatives phone, i ran the app so i could fill in all the proper info. i figured at the time that i could use my relatives info (email address) and that would be that. a couple of days later i received an email from the company saying that i could not have multiple email addresses for the app and that the official email address (the email address used to purchase the app) would have to be used. i said, ok, no problem! i went to go back in to put my email address and correct the issue but it wouldn't let me. it keeps saying "error, this phone is registered with another email account". i tried every option in the setup wizard, but nothing works. i contacted support (about 7 times) for the app and in the end they told me that i would basically have to format and recover my phone to factory settings. i find that hard to believe. has anyone ever heard of this? does anyone else have this app and know an alternative way to correct this issuse? i unstalled the app and reinstalled and it did the same thing. i can't see putting factory settings if the email address is already registered to this phone. anyways, any help would be appreciated! thanks USCS30

Looking for help or ideas to remove PIN from Pixel 2 XL for Wido

A good friend of mine passed away last October and his Wife is trying to unlock his phone to see if there is any last messages or pictures she does not have. His phone is disconnected and has been off and not received an OST update since at least October 10 2019.
Here are a few idea's / things I have tried
1] Reached out to a friend that works at google and offered to provide a death certificate but was told under no circumstances would they unlock his account.
2] Tried to recover his gmail login because I have access to his secondary email account but he never used the google account to send emails so no idea what login his account is even under.
What I am looking for is any additional ideas or suggestions. I found a tool called Dr. Fone that sounds like it might be able to remove the PIN without wiping his phone. Has anyone used this app before and had luck? Are there any other ideas or workarounds I am not thinking of?
Thanks in advance
Dan
Unless the wife can remember his pin or his google account password you're likely out of luck. You might as well try the Dr. Fone software, though I've never heard of it, especially as Google will not help anyone for security reasons.
Curious
I can sometimes brake into my password in my cell by trying over a few times and causing a glitch, just try until it has an error. Also by any chance did she ever use a regular computer at her phone login or maybe send someone an email so you can at least get the address? If you can find the address it is usually pretty easy to get a password so if she had written it or sent an email or anything that is a great start.
You would have more luck with the Google in reality...starting here: https://support.google.com/accounts/troubleshooter/6357590?hl=en#ts=6357650

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