[Q] Why is Hangouts seriously lagging? - T-Mobile Samsung Galaxy Note 3

Since day 1 there have been occasional problems with my Hangouts messaging (not SMS enabled)...sometimes it takes 7-10 minutes before a message comes through. Its weird because its not all the time...maybe every few days or so. My wife is even getting mad at me because she thinks I'm ignoring her. I flashed a new ROM hoping the problem would go away, but the problem continues whether stock or non. Only hangouts seems to be affected...everything else with the phone seems fine. I am about to start looking at 3rd party apps, but I prefer to stick with google since it integrates well into gmail and keeps chat history tied to google acct. Anyone else having this problem? It took me a while before I even noticed it was a problem tho...mostly thanks to the wife.

I don't use Hangouts, so I'm not sure of it's a common issue. That being said, have you tried the stock Messages app? It works flawlessly for me...
Sent from my SM-N900T

Use hangouts a ton with both family and business both on my phone and in chrome browsers on desktops. No real lag except when I am using the browser and then move to the phone, but as soon as it sees me using the phone it is the same. Don't use it for SMS.

Forgot to mention this only started happening with my Gnote3. I have been using Hangouts exclusively for a long time and ALWAYS worked flawlessly with my other Androids. I've never seen a problem until I bought the Gnote3.

I tried using that but the lag was unbearable.
Sent from my SM-N900T using XDA Free mobile app

ianmck said:
Forgot to mention this only started happening with my Gnote3. I have been using Hangouts exclusively for a long time and ALWAYS worked flawlessly with my other Androids. I've never seen a problem until I bought the Gnote3.
Click to expand...
Click to collapse
I am suffering from the same issues & I don't want to use a separate app for sms. I live having it all in one app. Also, I only have this problem on tw roms.

ianmck said:
Since day 1 there have been occasional problems with my Hangouts messaging (not SMS enabled)...sometimes it takes 7-10 minutes before a message comes through. Its weird because its not all the time...maybe every few days or so. My wife is even getting mad at me because she thinks I'm ignoring her. I flashed a new ROM hoping the problem would go away, but the problem continues whether stock or non. Only hangouts seems to be affected...everything else with the phone seems fine. I am about to start looking at 3rd party apps, but I prefer to stick with google since it integrates well into gmail and keeps chat history tied to google acct. Anyone else having this problem? It took me a while before I even noticed it was a problem tho...mostly thanks to the wife.
Click to expand...
Click to collapse
Its just the app man. Nothing you can do, especially in busy rooms its terrible

Hangouts stopped working altogether for me. I had to switch back to Google Voice just to get texts.

Hangouts is goofy, sometimes it won't notify of new messages when they're received, sometimes it doesn't receive them at all and sometimes its delayed. I'll be talking to my girlfriend via hangouts on my PC via a wired connection and sometimes the message will come in on my phone at the same time, 30 seconds later a few minutes later, or not at all until I refresh the conversation.

brando56894 said:
Hangouts is goofy, sometimes it won't notify of new messages when they're received, sometimes it doesn't receive them at all and sometimes its delayed. I'll be talking to my girlfriend via hangouts on my PC via a wired connection and sometimes the message will come in on my phone at the same time, 30 seconds later a few minutes later, or not at all until I refresh the conversation.
Click to expand...
Click to collapse
If I am actively chatting with someone on my PC responses don't show actively on my phone unless I look for them. If I stop responding on the PC, the phone starts to announce new messages. It think this is a feature.

krelvinaz said:
If I am actively chatting with someone on my PC responses don't show actively on my phone unless I look for them. If I stop responding on the PC, the phone starts to announce new messages. It think this is a feature.
Click to expand...
Click to collapse
I thought that too, but it seems to do it whenever it likes. Prime example: I've been chatting with my girlfriend on my phone and the screen is off, I have gmail open in Chrome but it's not the active tab. She sends me a message and both my phone and my pc notify me of a new message at the same time.

Related

Google Voice

I was wondering if anyone else was having issues with the google voice app using their galaxy nexus on verizon..I am unable to send texts from the app. It just hangs at Sending.. with the little circle going around and around. It will stay at that screen for a few minutes then will say the message was canceled. I tried rebooting, uninstalling the app and nothing has fixed it. I also have tried it on 4g, 3g and Wifi. same result.
dougmod said:
I was wondering if anyone else was having issues with the google voice app using their galaxy nexus on verizon..I am unable to send texts from the app. It just hangs at Sending.. with the little circle going around and around. It will stay at that screen for a few minutes then will say the message was canceled. I tried rebooting, uninstalling the app and nothing has fixed it. I also have tried it on 4g, 3g and Wifi. same result.
Click to expand...
Click to collapse
GV was acting up this evening and I had trouble sending texts as well. It happens every once in a while.
ctbear said:
GV was acting up this evening and I had trouble sending texts as well. It happens every once in a while.
Click to expand...
Click to collapse
well in general or just via the app? cause i can send text through the google voice website. i have had it act up before, but i cant get one message to send. been that way since i woke up today
dougmod said:
well in general or just via the app? cause i can send text through the google voice website. i have had it act up before, but i cant get one message to send. been that way since i woke up today
Click to expand...
Click to collapse
Well in that case I have no idea...I couldn't send through the web app either and I didn't have problem this morning.
ctbear said:
Well in that case I have no idea...I couldn't send through the web app either and I didn't have problem this morning.
Click to expand...
Click to collapse
oh okay. maybe they are fixing the problem, but one platform at a time? idk
I'm so glad you posted this. I had the same issue! Even tried uninstalling and reinstalling the app. Seems to be working better though now but had problems all afternoon and into this evening.
I'm on VZW as well.
Sent from my Galaxy Nexus using Tapatalk
Having troubles sending texts through gv on Verizon today as well
Sent from my GT-P7510 using Tapatalk
I had the same issue tonight and I just tried texting myself from GV and the text took 6 minutes for me to receive it. Something is definitely wrong at the moment.
I was also having issues last night (~5-8pm Pacific) with the app. Uninstalled, re-installed, cleared data and cache of app, all sorts of stuff. Gave up and sent from the mobile voice website and it was fine. Hours later it was working a bit dodgy. I have found that the app is much more problematic than the website or a chrome extension.
it does not work for me at all. For example, to send a text message. When I say "send text message to.....Message...Hello" there is nothing in the "to" field, everything is in the "message" field. I've seen this problem mentioned on google forums, but no answers.

Mail Syncing issue

Posting this in general, as I'm not asking a question. I'm stating my findings. Though, feel free to chime in with your experiences.
I'm quite frustrated with mail on my One X. It drives me so insane, I want to go back to my Gnex or iPhone because mail works flawlessly on those. I have read others claiming they don't have this issue, but that's bull. I have had the AT&T version and now the International version and this problem is very real.
I have two accounts set up as Exchange accounts: One is my work e-mail, the other is Gmail. I also have Gmail set up through the native app.
Mail will work fine for a while, then just stops coming in. Today, it was my work e-mail account. I went into Accounts and Sync and there was a "!" on Calendar. It seems like when it can't sync one component of the account, nothing else comes in. I could be wrong. Most certainly, mail stops coming into the Mail app from time-to-time. It's like it just goes to sleep.
It will then inexplicably start working for a while, then stop again. It drives me batty. The moral of the story is, I can't rely on my phone for e-mail at this point, which is kind of a fundamental function of a smartphone. It's even more frustrating when I see the mail come in on every other device and my One X just doesn't get it. If I open Mail, it comes in and sometimes it will work normally for a while after that, but then it stops again.
Really hoping HTC fixes this soon, because it's a serious issue. The only thing I haven't tried is using a 3rd party client, but I don't want to do that because then the mail conversations won't be threaded in my contact history. And honestly, I shouldn't have to.
Also, disclaimer, I am NOT set to Smart Sync on any of my accounts. They are all push.
I can confirm that I am having the same experience and its really pi##ing me off!
Occasionally I get a message stuck in the Outbox as well and then it just keeps on resending the mail. 27 times once!
It also really sucks the battery when it plays up like this.
Always seems to happen after low or no connectivity.
Sent from my HTC One X using xda premium
It happens to me with WiFi here at home. It's not just Mail but also other apps that need to sync like Weather. It's not because of the apps but because even though it shows my WiFi is connected, it is actually disconnected.
I went to another house with WiFi the other day. Perhaps they have different settings... Either way it never happened there. NEVER. I received e-mails right away on my Mail Exchange... Right away. My Weather never missed the update schedule.
Btw, have you enabled the security thing with Mail For Exchange? Something to do with the server. I have only enabled it yesterday.
Sent from my HTC One X using Tapatalk 2
Is it because of sync setting?
I have 2 work email account, one set as push and another set to auto sync every 4 hours, both works fine no matter i'm on 3G or wifi. Besides, my Gmail using the native gmail app also works fine. The moment i saw a notification on my desktop then immediately the phone will notify me.
This is a very real issue for me, i was just about to make a thread on it myself. I have 2 email accounts, a hotmail and a gmail, neither refuse to sync. I Cant see new or old messages, sent, deleted etc on either account. It did work at one point but then it stopped again for no apparent reason.
100% battery
doesnt work on network or wifi
everything else syncs fine, inc dropbox and weather.
using default mail client.
set to sync when i open app.
Er... Is it because it is set to sync only when you open the app?
Sent from my HTC One X using Tapatalk 2
There is definatly an issue on HTC's side.
My exchange mail isnt working well as well. Set it to push...the first few minutes/hours AFTER I turned off the screen pushing works more or less good.
Test mails arrives a few seconds/sometimes minutes after I sent them to my own mail account...but when the phone is idling for some more hours it wont sync the mails anymore...it starts syncing the mails again when I turn on the screen.
Really annoying imo. On gingerbread push mail was working fine..mails arrived seconds after you sent them to the maila ccount that syncs the mails on the device.
I think the issue is smartsync in the settings.apk.
It tries to handle the data connection of the device to give better battery life..but therefore breaks for example proper mail syncing.
On gingerbread you was able to deactivate that feature, it was called "constant mobile data" or similar..if you unckecked it, your mobile data went to sleep after a while when your turned off the screen....on ICS you cant control it yet...Hope htc will fix it for the next OTA.
ladyhaly said:
Er... Is it because it is set to sync only when you open the app?
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Well if thats the issue then its poorly designed. I'm seriously considering exchanging for the S3.
Regardless of when it is set to sync, it should sync when i want it to. So if i have manual sync, then when i refresh it i should be able to see new email, correct?
j4n87 said:
There is definatly an issue on HTC's side.
My exchange mail isnt working well as well. Set it to push...the first few minutes/hours AFTER I turned off the screen pushing works more or less good.
Test mails arrives a few seconds/sometimes minutes after I sent them to my own mail account...but when the phone is idling for some more hours it wont sync the mails anymore...it starts syncing the mails again when I turn on the screen.
Really annoying imo. On gingerbread push mail was working fine..mails arrived seconds after you sent them to the maila ccount that syncs the mails on the device.
I think the issue is smartsync in the settings.apk.
It tries to handle the data connection of the device to give better battery life..but therefore breaks for example proper mail syncing.
On gingerbread you was able to deactivate that feature, it was called "constant mobile data" or similar..if you unckecked it, your mobile data went to sleep after a while when your turned off the screen....on ICS you cant control it yet...Hope htc will fix it for the next OTA.
Click to expand...
Click to collapse
Yeah, that's what it seemed like to me: That HTC was defaulting to smartsync, even when it was set to Push, because it'll start working fine for a while, then stop again. This is really my only issue with the phone currently and it's also one of the most critical. It needs to be addressed sooner, rather than later.
This has been happening to me too. It is not new though. It happened on my HTC Sensation. E-mail would gets stuck in the outbox and tells me it has failed when in fact it is sending it over and over and people end up with multiple e-mails from me. It is extremely frustrating. I also get the exclamation mark when trying a manual sync. It ONLY happens over WiFi and it is not all the time. It happens on different WiFi connections, not just mine and it can sometimes be fine for days. The annoying thing is, I do not know I am unable to receive e-mail until I try sending one and it fails. As soon as it fails I know the problem is back and I have to switch WiFi off.
Glad I am not the only one with this issue. I may end up trying a third party mail app if it isn't fixed.
Yes, this is very annoying.
Happened to me once too, and I had to remove my account and re-create it.
Fixed it - but that's just really a work around for a problem that shouldn't exist...
drpayout said:
Happened to me once too, and I had to remove my account and re-create it.
Fixed it - but that's just really a work around for a problem that shouldn't exist...
Click to expand...
Click to collapse
This doesn't work for me. I wish it was that easy.

SMS/MMS/Hangouts Issues

I switched to CM11 nightlies when it came out for galaxy nexus. Been having all kinds of issues with texting. First i tried hangouts and i couldnt get lightflow to work with it so i could get repeat notifications and stuff like that. Gave up on hangouts and switched to the normal messaging app. Probably should add that my voicemail and text messages are going through google voice account but i have google voice setup on phone only to sync the voicemails and let normal messaging app to deal with sms/mms. anyway, since switching to the normal messaging app i have been getting text messages multiple times. just had a few texts i originally received about 5 hours ago come through again in a quick burst right after i got a new message from somebody else. i have played with lots of the settings but nothing seems to fix this. the other day i got repeat messages come through the second time at about 3am which was annoying as hell. thinking about it some more it also did it once or twice when i was using hangouts. please help!?!?
i just looked online at my google voice account and im not getting them twice on there so its something on the phone doing it. going to uninstall lightflow and see if its causing the problem.
It could be a problem with CM11. I remember having the issue on CMetal when the message would come in twice using the stock messaging app. It was later fixed by the developer. So maybe its an issue Cyanogenmod has to fix. As far as Lightflow working with Hangouts. It works fine for me. You need to make sure you turn off the notification in the Hangouts app so you dont get the sound/vibrate twice.
jsgraphicart said:
It could be a problem with CM11. I remember having the issue on CMetal when the message would come in twice using the stock messaging app. It was later fixed by the developer. So maybe its an issue Cyanogenmod has to fix. As far as Lightflow working with Hangouts. It works fine for me. You need to make sure you turn off the notification in the Hangouts app so you dont get the sound/vibrate twice.
Click to expand...
Click to collapse
thanks. so far so good with lightflow uninstalled- no double messages yet and have received some texts in last hour or so and none ofthem have repeated. problem with lightflow and hangouts i was having wasnt double notifications, it was i got only the default hangouts notification and nothing that was set in lightflow. ill keep playing with it i guess and keep updating CM and try again in a few days or week to see if it works better.
mind sharing your settings you had for lightflow- what settings for lightflow app and then what notifications you were using (all hangouts messages, sms, mms, etc). there is so many to choose from for hangouts in lightflow i wasnt sure what correct ones to use was and all the combinations i tried didnt seem to work. thanks.
DaveWW00 said:
thanks. so far so good with lightflow uninstalled- no double messages yet and have received some texts in last hour or so and none ofthem have repeated. problem with lightflow and hangouts i was having wasnt double notifications, it was i got only the default hangouts notification and nothing that was set in lightflow. ill keep playing with it i guess and keep updating CM and try again in a few days or week to see if it works better.
mind sharing your settings you had for lightflow- what settings for lightflow app and then what notifications you were using (all hangouts messages, sms, mms, etc). there is so many to choose from for hangouts in lightflow i wasnt sure what correct ones to use was and all the combinations i tried didnt seem to work. thanks.
Click to expand...
Click to collapse
The only thing I touched in light flow was the "hangouts-all notification types". I didn't use the MMS and SMS ones.
jsgraphicart said:
The only thing I touched in light flow was the "hangouts-all notification types". I didn't use the MMS and SMS ones.
Click to expand...
Click to collapse
thanks. reinstalled lightflow, reselected hangouts as default sms app, and just did what you said above and it seems to be working. Before i had messed with lightflow settings and clearly one of those options screwed things up. no double messages yet either- ill keep my fingers crossed that either reinstalling or the latest CM update fixed that. thanks for your help- appreciate it!
thought everything was working but still getting messages coming through a second time. seems to be only the messages that i dont actually go in the app and mark as read. im going to make sure i clear those and see if it helps for now.
DaveWW00 said:
thought everything was working but still getting messages coming through a second time. seems to be only the messages that i dont actually go in the app and mark as read. im going to make sure i clear those and see if it helps for now.
Click to expand...
Click to collapse
Great, report back.
One suggestion though, instead of going through all these trial and error attempts, you could just get a logcat and get it to lightflow dev/CM11 maintainer (or nightly thread), surely they will be able to help more/pinpoint the culprit.
beekay201 said:
Great, report back.
One suggestion though, instead of going through all these trial and error attempts, you could just get a logcat and get it to lightflow dev/CM11 maintainer (or nightly thread), surely they will be able to help more/pinpoint the culprit.
Click to expand...
Click to collapse
thanks for the suggestion. ill try and figure out how to do that and get it to them.
i have still been messing with it and have had no luck. it is so $%#&ed up i am annoyed beyond belief. just a few minutes ago- got a notification of a photo of my niece my brother texted to me. preview of photo was visible in notification but when i click on it, nothing, messages just disappears. Not to mention im not just getting double messages anymore, i get up to quadruple messages sometimes. ive been close to just throwing my phone against the wall when suddenly every message i received in the last day come through again, 4 times each, and phone is trying to notify for each message- feels like its going to vibrate itself to pieces and the beeping over beeping over beeping is just crazy.
Doesnt matter if i have hangouts or the stock messaging app as the default sms/mms app. doesnt seem to matter what settings i use in any of them, because ive tried just about every combination. i'm eligible for a phone upgrade at the end of this month so i just have to make the phone bearable until then. im going to try the logcat thing but after i send that ill just go back to stock to see if that helps cuz im going to go crazy(ier) having to deal with this anymore. Grrrr!
sorry to keep posting on here to complain but just to add to the mystery. brother resent the text that disappeared when i clicked on it a few minutes ago. new one opened fine and the one that disappeared earlier suddenly showed up also.

Receiving hangouts messages

I am noticing very delayed hangouts messages. It seems like they don't come in until I open the app. This also seems to happen with Slack. As soon as I open either I get a burst of all the messages. It seems like it is suspending the application or something so it cant receive messages. I remember seeing a way to not optimize an app for battery in previous versions of Android. Is there anything like this in 7?
thecaptain0220 said:
I am noticing very delayed hangouts messages. It seems like they don't come in until I open the app. This also seems to happen with Slack. As soon as I open either I get a burst of all the messages. It seems like it is suspending the application or something so it cant receive messages. I remember seeing a way to not optimize an app for battery in previous versions of Android. Is there anything like this in 7?
Click to expand...
Click to collapse
I had the same issue, I disabled the app and then re-enabled and updated. After I did that everything is working as expected.
In the battery settings you can click the 3 dots at the top and it takes you to battery optimizations. I turned it off for hangouts and haven't had any delays
Sent from my Pixel XL using Tapatalk
There was a service disruption today.
https://www.google.com/appsstatus#hl=en&v=issue&sid=1&iid=7c1ce830bbb6b2053d8c1a9982cd9e48
I had issues today, but an not on the Spanish ISP, but my problems seemed to correlate to the timeline. Could be a coincidence.

Pixel 2XL Randomly Not Receiving Texts From Some Contacts - Hit and Miss

So recently I've had an issue with SMS/MMS on my 2XL, it seems some messages are just not getting through to my phone. About 2 months back I had an issue where about 90% of the time I would go to text one specific contact (wife), the messages app (stock app) would crash or hang for an incredibly long period of time. This persisted for a few weeks of many clear cache/revert to old version of app/etc. Finally I just backed up the SMS, cleared all the messages, and then restored them and that seemed to have fixed the problem.
Now, I am missing text messages (per verbal conversation) from a couple of contacts (mom, wife, best friend). It seems 90% of them are coming in but then randomly a few won't make it, which I only discover because the conversation doesn't make sense or I never get a reply and then when we speak in person or on the phone they say "no, I responded immediately, you didn't get the message". The only thing these 3 contacts have in common is that they are probably the most common people I text by far, and the thread of messages is quite long at this point. I also don't know if I am missing messages from other contacts or groups because the whole I don't know what I don't know thing. I also now am getting a few random crashes of the messaging app each day, again it seems when texting my wife.
Anyone else experience this? It's pretty frustrating - figuring it may be a time for a total factory reset and start over but if this is a known issue with a known fix, I would love to avoid the hassle of setting the phone up again.
before factory reset
force stop
delete all data
uninstall all updates
reinstall the app.
I had the same issue but it turned out to be carrier related.
Thanks for the response, was it the same issue with just random messages here and there not making it, but most coming through? Which carrier? I am on AT&T so I will reach out to them as well.
parakleet said:
before factory reset
force stop
delete all data
uninstall all updates
reinstall the app.
I had the same issue but it turned out to be carrier related.
Click to expand...
Click to collapse
Sent from my Pixel 2 XL using Tapatalk
Norcalz71 said:
Thanks for the response, was it the same issue with just random messages here and there not making it, but most coming through? Which carrier? I am on AT&T so I will reach out to them as well.
Sent from my Pixel 2 XL using Tapatalk
Click to expand...
Click to collapse
you could also try any of the other message apps too to see if it the app
good luck

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