Help GNex has no OS and won't connect to a PC! - Samsung Galaxy Nexus

Windows 8.1; but had same problem with Windows 7 computer.
USB device not recognized
The last USB device you connected to this computer malfunctioned. And Windows does not recognize it.
Windows has stopped this device because it has reported
problems. (Code 43) A request for the USB device descriptor failed
Tried using WUGS Toolkit to install drivers, not happening.
The phone charges via usb port with no problems
On top of that, daughter wiped phone, there are no ROMS, or usable backups.
I can get into TWRP Recovery, but it can recover what isn't there. Tried factory
reset, still nothing. No matter what I do, I get No OS Installed! Are you
sure you wish to reboot? If I do reboot, just get GOOGLE screen with lock
symbol.
Without being able to get a computer to see the phone, I can't get a ROM to
load.
Maybe change USB port with cable? But I don't want to do that if the problem
is software related.
Any ideas what I can do???

I just went through something similar like this last week, what a pain in the A$$.
Not entirely sure if this will fix your issue, but hopefully it'll help some how.
I ended up having to manually install galaxy nexus driver so I could sideload a ROM since I formatted my internal storage to test out this new F2FS BS... Anyways.
LOL
First you'll need to download and unzip "universal naked driver 0.72" Google it.
Now, without your GN connected open device manager and THEN when you plug in your GN to your PC you should see it pop up in the portable devices section.
AND also under other devices there should be "galaxy nexus" right click on it and click "update driver software"
Click "browse my computer for driver software" select the unzipped universal naked driver folder, click next and click "install this driver software anyway"
Now it should show "Google galaxy nexus ADB interface" in device manager under Samsung Android Phone.
Reboot GN into bootloader
OR
recovery (if you have a ADB supported recovery eg. TWRP 2.7.0.0, and enter ADB mode)
Now there are 2 ways to do flash an Android OS, some may find 1 easier then the other:
download/install "Wug's Nexus Root Toolkit aka NRT v1.8.3.sfx"
Google it.
Run NRT and it'll instruct and guide you through the steps required and whatever is needed to continue, eg. Select device, download TWRP 2.7.0.0...ETC.
Or
Download/install ADB setup 1.3
Google it.
I found this method a little more simpler.
Open the folder you have your ROM/gapps zip files saved on your PC, hold down shift key and right click on the folder, click "Open command window here"
Now in the command window type in "adb sideload XXXXX.zip"
XXXXX = COPY/PASTE the ROM file name. Eg. 20140615PA443RC2.zip
Press enter and now it'll flash the ROM onto your GN.
Repeat the same steps for gapps/kernel zip files.
Reboot your GN and enjoy.
BTW
I'm still loving running ParanoidAndroid Jellybean 4.1.2.

Its like pain in the A** to install phone/adb drivers in win8/8.1
I had a similar issue with my gNex a while ago but i had the drivers installed in my pc so it wasn't that difficult.
Why don't you try to install this toolkit http://forum.xda-developers.com/gal.../gnex-toolkit-v11-1-0-drivers-backup-t1392310
When you run the toolkit, it may ask you to select your device, build number etc and also about installing device drivers.
Install the drivers through it and then connect the device in recovery (twrp) mode.
it should detect it and then you can push files/roms to sdcard (internalMemory) using adb push or the built in options in the toolkit.
then flash the rom and you're done
and i recommend using win7 or xp or vista for doing this because the driver installation in win8/8.1 is a bit difficult compared with other previous windows versions but there is still a way to install drivers in win8/8.1 its just a lengthy process
All the best :good:
stargazer127 said:
Windows 8.1; but had same problem with Windows 7 computer.
USB device not recognized
The last USB device you connected to this computer malfunctioned. And Windows does not recognize it.
Windows has stopped this device because it has reported
problems. (Code 43) A request for the USB device descriptor failed
Tried using WUGS Toolkit to install drivers, not happening.
The phone charges via usb port with no problems
On top of that, daughter wiped phone, there are no ROMS, or usable backups.
I can get into TWRP Recovery, but it can recover what isn't there. Tried factory
reset, still nothing. No matter what I do, I get No OS Installed! Are you
sure you wish to reboot? If I do reboot, just get GOOGLE screen with lock
symbol.
Without being able to get a computer to see the phone, I can't get a ROM to
load.
Maybe change USB port with cable? But I don't want to do that if the problem
is software related.
Any ideas what I can do???
Click to expand...
Click to collapse

isajoo said:
I just went through something similar like this last week, what a pain in the A$$.
Not entirely sure if this will fix your issue, but hopefully it'll help some how.
I ended up having to manually install galaxy nexus driver so I could sideload a ROM since I formatted my internal storage to test out this new F2FS BS... Anyways.
LOL
First you'll need to download and unzip "universal naked driver 0.72" Google it.
Now, without your GN connected open device manager and THEN when you plug in your GN to your PC you should see it pop up in the portable devices section.
AND also under other devices there should be "galaxy nexus" right click on it and click "update driver software"
Click "browse my computer for driver software" select the unzipped universal naked driver folder, click next and click "install this driver software anyway"
Now it should show "Google galaxy nexus ADB interface" in device manager under Samsung Android Phone.
Reboot GN into bootloader
OR
recovery (if you have a ADB supported recovery eg. TWRP 2.7.0.0, and enter ADB mode)
Now there are 2 ways to do flash an Android OS, some may find 1 easier then the other:
download/install "Wug's Nexus Root Toolkit aka NRT v1.8.3.sfx"
Google it.
Run NRT and it'll instruct and guide you through the steps required and whatever is needed to continue, eg. Select device, download TWRP 2.7.0.0...ETC.
Or
Download/install ADB setup 1.3
Google it.
I found this method a little more simpler.
Open the folder you have your ROM/gapps zip files saved on your PC, hold down shift key and right click on the folder, click "Open command window here"
Now in the command window type in "adb sideload XXXXX.zip"
XXXXX = COPY/PASTE the ROM file name. Eg. 20140615PA443RC2.zip
Press enter and now it'll flash the ROM onto your GN.
Repeat the same steps for gapps/kernel zip files.
Reboot your GN and enjoy.
BTW
I'm still loving running ParanoidAndroid Jellybean 4.1.2.
Click to expand...
Click to collapse
OK, downloaded universal naked driver 0.72, connected gnex, but it only shows up under Universal Serial Bus controllers as Unknown USB Device (Device Descriptor Request Failed), not under Portable Devices, and will not allow install of of universal naked drivers, & yes I have toggled to allow win 8.1 to installed unsigned drivers. Since I cannot get phone to turn on to full android, it is not recognized. Any other suggestions?

KingWickedd said:
Its like pain in the A** to install phone/adb drivers in win8/8.1
I had a similar issue with my gNex a while ago but i had the drivers installed in my pc so it wasn't that difficult.
Why don't you try to install this toolkit http://forum.xda-developers.com/gal.../gnex-toolkit-v11-1-0-drivers-backup-t1392310
When you run the toolkit, it may ask you to select your device, build number etc and also about installing device drivers.
Install the drivers through it and then connect the device in recovery (twrp) mode.
it should detect it and then you can push files/roms to sdcard (internalMemory) using adb push or the built in options in the toolkit.
then flash the rom and you're done
and i recommend using win7 or xp or vista for doing this because the driver installation in win8/8.1 is a bit difficult compared with other previous windows versions but there is still a way to install drivers in win8/8.1 its just a lengthy process
All the best :good:
Click to expand...
Click to collapse
OK, tried this too, but it only shows up under Universal Serial Bus controllers as Unknown USB Device (Device Descriptor Request Failed), not under Portable Devices, tried 1st way by installing drivers, then using PDA, cannot complete PDA driver installation because it can't see the phone. & yes I have toggled to allow win 8.1 to installed unsigned drivers. Since I cannot get phone to turn on to full android, it is not recognized. Any other suggestions?

stargazer127 said:
OK, tried this too, but it only shows up under Universal Serial Bus controllers as Unknown USB Device (Device Descriptor Request Failed), not under Portable Devices, tried 1st way by installing drivers, then using PDA, cannot complete PDA driver installation because it can't see the phone. & yes I have toggled to allow win 8.1 to installed unsigned drivers. Since I cannot get phone to turn on to full android, it is not recognized. Any other suggestions?
Click to expand...
Click to collapse
You have to go to the device manager, double click on the "unknown usb..."
a dialog box may appear and then click on the 'driver' tab.
There u may find update/install driver button.
click on it and another window may open.
then select browse my computer for driver software and go to the respective folder where the drivers are.
then click next and it may install the drivers.
if you have installed the toolkit then you may find a folder in the toolkit's installation folder which has drivers in it.go through it if you want :good:

Related

[Q] samsung drivers wont install

hey.
i followed the guide for rooting my galaxy nexus.
driver installation was alright, and then i switched to fastboot mode (green android) and then the device manager didn't recognize my gn (unknown device).
tried uninstalling and then reinstalling, tried "updating" it with various rar files i found on this forum and ofcourse i tries pdanet.
none of them worked. it was always unknown device.
then i had no choice and i removed the battery to boot it normal.
suggestions? thnaks
After installation, plug in your phone, look at your system tray for the USB icon, click it. It should show a status of installing more drivers. This can take awhile, and for a lot of people it seems to fail the last step, Android 1.0 drivers. Open control panel, system, device manager. Look for a yellow error icon. Click that, choose to install drivers manually and locally. Then select 'choose from list', find Samsung.
That should get you back on track
Sent from my Galaxy Nexus Bugless Beast 4.0.3 lte +franco#5
Were you able to unlock the bootloader? If you didn't do this, don't go installing any driver... be very careful. If you install the wrong driver in device manager, you'll screw it up. I installed the wrong driver on my main computer and I couldn't get the device manager to even recognize the phone :| I couldn't locate the right driver either because once I installed the driver, it renamed it. It was a huge pain and the only way I got this to work was by using a different PC with the correct drivers.
I have found this to be the best instructions for unlocking the bootloader. Most importantly, it includes directions on how to gain access to adb on your phone properly. Take your time and follow the instructions exactly...
Dutchy18 said:
hey.
i followed the guide for rooting my galaxy nexus.
driver installation was alright, and then i switched to fastboot mode (green android) and then the device manager didn't recognize my gn (unknown device).
tried uninstalling and then reinstalling, tried "updating" it with various rar files i found on this forum and ofcourse i tries pdanet.
none of them worked. it was always unknown device.
then i had no choice and i removed the battery to boot it normal.
suggestions? thnaks
Click to expand...
Click to collapse
I had the same issue, install pdanet and your phone will be recognized when in fastboot
Sent from my Galaxy Nexus using xda premium
i followed one of the main guides on this forum.
it says to install the pdanet drivers and then boot to fastmode via the volume buttons.
once i got into fastboot, the device was unrecognizable.
when i was still in normal boot, the device was recognized and it was all right. and yeah i turned usb debugging on.
how can i unlock the bootloader without installing drivers?
thanks
Dutchy18 said:
i followed one of the main guides on this forum.
it says to install the pdanet drivers and then boot to fastmode via the volume buttons.
once i got into fastboot, the device was unrecognizable.
when i was still in normal boot, the device was recognized and it was all right. and yeah i turned usb debugging on.
how can i unlock the bootloader without installing drivers?
thanks
Click to expand...
Click to collapse
silly question, but after booting to fastboot, you are using the fastboot.exe, and not adb? if you type "fastboot devices" does anything show up?
no, nothing shows up.
and thats clearly because the driver is not installed correctly.. i see a yellow sign in device manager.
what am i doing wrong? only thing i was different from the guide is that instead of typing adb reboot bootloader, i got into fastboot by pressing the volume buttons.
Dutchy18 said:
no, nothing shows up.
and thats clearly because the driver is not installed correctly.. i see a yellow sign in device manager.
what am i doing wrong? only thing i was different from the guide is that instead of typing adb reboot bootloader, i got into fastboot by pressing the volume buttons.
Click to expand...
Click to collapse
click open that yellow unrecognized device...manually choose drivers (don't do auto), and select from the list, you'll see samsung, choose the driver
that should install android 1.0...alot of people have gotten this error.
edit: another thing to keep in mind is, after installing the drivers, and fixing the device in device manager, it can still take a little bit to initialize. in your system tray there should be a usb icon, open that to see when the drivers are done
I am in the same boat. I tried for hours on 2 different Windows 7 laptops (both 64bit). I am trying to get Yakju from one of the derivitives (without unlocking the device).
Steps taken:
- Dloaded Samsung USB driver 1.4.6 & Installed: Did not recongnize in explorer or Odin (even Odin did not show a thing)
- Dladed PDA Net A302x64: Did not recognize in explorer or Odin.
Both times the GN is in Device/Printers and listed as having Android 1.0 driver. I try to manually update, but cannot seem to find driver in list (as it just has Android 1.0 driver listed). Any suggestions?
i didnt even see the "Android 1.0".. just "unknown device" all along..
i also tried on a different computer.. same issue.
about manually installing the driver.. i tried pointing him to a manual driver package i got from this forum.. it said its the same driver..
when im searching for "samsung" on the list, i dont see a relevant driver.
Well, i've saw someone else on here who was having driver issues, who also had installed both samsung & pda drivers...
uninstall both.
fresh install ONLY the naked drivers directly off samsungs website (http://www.samsung.com/us/support/downloads/verizon-wireless/SCH-I515MSAVZW -- if you're verizon, if not, you can search there). Do the install. Plug the phone in, it will start to install its usual crap. this is the long part. then, it will fail like you saw before. in device manager, you'll see the unrecognized device. Open, it will ask you to find drivers, choose "Browse", "Let Me Pick From a List", "Samsung", and then pick the driver with the date 11/25/2011
check to see if there are any other unrecognized devices in device manager, just to be sure you got em all. at this point, plugging in your phone should show the USB connected icon in the system tray. do you see this? If you click it does it say "Eject MTP"?

[Q] adb devices strange issue, not detecting

Solution:
If you were like me, you couldn't get ADB working no matter what you did with the drivers. As it turns out, I was plugging it into a USB 3 port on my motherboard. I have the USB 3 drivers installed, but there seems to be an adb issue with USB 3 ports. be warned, my issue is now fixed (I probably don't even need them bootleg drivers either). Thank You XDA.
Alright, so I just picked up a Galaxy Nexus (coming from Thunderbolt) today only to find out that my sdk will not detect my phone in adb devices. Now, I have the Thunderbolt and Eris working fine with it, but the NExus seems a little stubborn. Here are the steps I have taken:
1. Plug in phone, wait for win7 (x64) to install all the drivers... Success
1a. MTP and PTP both installed, using MTP for the rest.
2. Turn on debugging on my phone one more driver... Success
3. Went to the GNex Samsung support page to download and install that driver... Success
4. Go into Device Manager, everything is A-OK, drivers all happy
5. Open up my sdk prompt and type adb devices and 1 device is found, offline
6. Type it in again, nothing, maybe a glitch?
So there is nothing wrong in Device Manager, no Windows Updates, SDK works fine, but no device under adb devices. This is honestly the strangest thing ever.
If you have any special instructions regarding drivers, please be specific, stating "update your driver" doesn't really help.
Oh, and this is my first post I believe.
Update your drivers :laugh:
Right Click the "Android" option and select Update Driver. Choose to "Browse My Computer" and "Let Me Pick From A List." Pick the Samsung driver with the newest date and install it.
Srsly though...
If that doesn't work...try the PDAnet option.
My sig has a link.
Install PADnet and plug your phone in.
Then check that the new driver is the one in use.
@ OP, did you restart your PC after installing the drivers? If not, that may cause an issue. As well, you could always restart the ADB daemon. Type:
adb kill-server
adb start-server
As for drivers, I personally would not recommend using any package that installs crapware other software along with the driver (such as the PDA drivers). Chance are if the package comes with an .exe extension, it contains other software. 1wayjonny has packaged the driver by itself here. Those are clean drivers with nothing extra to cause any issues. I recommend those, but (as with anything that works well) you need to manually install it, i.e., right-click on the device listed in Device Manager and select update, and browse to the location where you unzipped the driver. This needs to be done TWICE: once when your device is booted in fastboot mode, and once when booted normally.
efrant said:
@ OP, did you restart your PC after installing the drivers? If not, that may cause an issue. As well, you could always restart the ADB daemon. Type:
adb kill-server
adb start-server
As for drivers, I personally would not recommend using any package that installs crapware other software along with the driver (such as the PDA drivers). Chance are if the package comes with an .exe extension, it contains other software. 1wayjonny has packaged the driver by itself here. Those are clean drivers with nothing extra to cause any issues. I recommend those, but (as with anything that works well) you need to manually install it, i.e., right-click on the device listed in Device Manager and select update, and browse to the location where you unzipped the driver. This needs to be done TWICE: once when your device is booted in fastboot mode, and once when booted normally.
Click to expand...
Click to collapse
Noob question, but how do I install those drivers?
epicrevolt said:
Noob question, but how do I install those drivers?
Click to expand...
Click to collapse
Is that a joke?
efrant said:
[snip]
As for drivers, I personally would not recommend using any package that installs crapware other software along with the driver (such as the PDA drivers). Chance are if the package comes with an .exe extension, it contains other software. 1wayjonny has packaged the driver by itself here. Those are clean drivers with nothing extra to cause any issues. I recommend those, but (as with anything that works well) you need to manually install it, i.e., right-click on the device listed in Device Manager and select update, and browse to the location where you unzipped the driver. This needs to be done TWICE: once when your device is booted in fastboot mode, and once when booted normally.
Click to expand...
Click to collapse
Alright, so I have done the following:
Uninstalled all Samsung Drivers through Device Manager
Unplugged phone
uninstalled those official Samsung drivers for the GNex (available for download on their site)
Plug phone back in, both MTP and Nexus unknown
install the 1wayjonny driver... Success (It's now under Android Device in Device Manager)
adb still doesn't work... f*ck
reboot phone into fastboot (vol +/- & power)
install 1wayjonny driver... success
fastboot device recognized by 'fastboot devices' and commads work.
I believe the issue is with the MTP device as it is not recognized so therefore I can't access the phone storage. So far the only way I can get MTP working is by using the official Samsung driver, but that overrides the ADB driver by 1wayjonny (no way around it, even through uninstallation and choosing the 1wayjonny driver, Samsung one is more 'recent').
In the attachment you can see that the MTP device has no driver and therefore is unavailable.
Thank you so much for the help so far.
UPDATE: MTP Driver downloaded through Windows Update, divice still not showing up in adb. Actually when I first run adb devices after kill-server it finds the device as offline, but as soon as I type 'adb devices' again, it's gone. poof.

[Q] ADB Setup Problems with Cyanogenmod 10.1

I've been spending the better part of the day trying to resolve this problem, including poring through a good chunk of the 200+ pages of the 10.1 Nightlies thread over in development. I've been trying to set up ADB over USB with CM 10.1 however it does not register at all except as a USB mass storage device. I've tried uninstalling drivers and reinstalling them both directly from Samsung in the driver package as well as via Keis, having it auto-detect in Download mode, as well as using the modified INF drivers that have been floating around but nothing seems to work. I've tried right-clicking the four unknown Android devices in the Device Manager to install the aforementioned drivers but nothing seems to take. I've also attempted to follow the instructions at .ttp://itekblog.com/cyanogenmod-10-1-with-adb-tutorial to no avail. The most recent ADB from the SDK doesn't pull it up when listing devices either; please see the attached image.
Any help with this would be greatly appreciated.
You can use adb devices in command prompt and it should show your phone or use clockworkmod app and application for computer will work . Also easy tether pro works need the app on phone and computer as well.
Sent from my SGH-T989 using Tapatalk 2
ADB devices in the command prompt displays no devices as connected. From what I've been able to find, it seems to be a driver problem but I'm at a loss as to how to get it installed correctly. I have CM10.1 as well as TWRP installed and working fine, but I've been trying to do some application development recently and this is a major stumbling block, since if I can't get this sorted out I'll probably end up having to go back to using stock.
Edit: I have since been able to fix it. Here are the steps I followed.
1. Right click on the device in the device manager.
2. Click "Update Driver Software".
3. Click "Browse my computer for driver software".
4. Click "Let me pick from a list of drivers on my computer".
5. Select Manufacturer: Google Inc. and Model: Android ADB Interface.
6. You may receive a warning at this point. Ignore it and click yes.
7. It should be working at this point.
Stromgarde said:
ADB devices in the command prompt displays no devices as connected. From what I've been able to find, it seems to be a driver problem but I'm at a loss as to how to get it installed correctly. I have CM10.1 as well as TWRP installed and working fine, but I've been trying to do some application development recently and this is a major stumbling block, since if I can't get this sorted out I'll probably end up having to go back to using stock.
Edit: I have since been able to fix it. Here are the steps I followed.
1. Right click on the device in the device manager.
2. Click "Update Driver Software".
3. Click "Browse my computer for driver software".
4. Click "Let me pick from a list of drivers on my computer".
5. Select Manufacturer: Google Inc. and Model: Android ADB Interface.
6. You may receive a warning at this point. Ignore it and click yes.
7. It should be working at this point.
Click to expand...
Click to collapse
Is this fix also for my Xperia Mini? I'm using PAC Rom which based on CM10.1 as well and I also can't connect to my phone via ADB
My ADB is working whenever the phone is in Fastboot or Recovery but not when it is fully booted.
I can't find the developer "google inc". I guess i'll have to try some of the other steps that you have taken.
EDIT: i followed this guide even though it is for a Samsung phone and I have a HTC One X
hxxp://itekblog.com/cyanogenmod-10-1-with-adb-tutorial/

Google drivers not working on Nexus 5X/Marshmallow on Win7 - Is the phone too new?

I have my new Nexus 5X with Android 6 on it. I am trying to unlock and root.
I have enabled USB debugging and OEM unlock.
I have downloaded and installed the SDK package with Platform-Tools and drivers in the 'Extras' folder.
When first plugging in the phone I install the drivers with the 'Have Disk' and browse method.
Every time, installing the driver returns an Error 'Code 10 - device cannot start. 'Android ADB interface' shows up in device manager when I plug in the phone but with an exclamation point.
I have uninstalled, downloaded fresh drivers from other sources, reinstalled, tried plugging the phone in while in 'recovery' mode (starting by pressing all 3 hardware buttons).
I uninstall every time and reboot both the computer and the phone. The drivers simply won't work.
What is going on here? Is the phone/Android 6 still too new to unlock and root?
P.S. I should also say that I go into Developer options and change the Select USB Configuration between PTP and MTP (between which, I have not seen mention of the correct choice. Does it not matter?) - I cannot chose the others RNDIS, Audio Source, or MIDI; it seems to want to default to 'Charging' when I try to change to these choices.
Having the same issues on Windows 8.1. Can't get my 5x to connect to transfer files or to show up in adb.
Just need the right drivers. Download the driver files from here: https://www.dropbox.com/sh/e43knzpxvr9hzqi/AAC7Yiz8EShMpFiMkClPpkC5a?dl=0
1. Then with the phone plugged in and in PTP mode go into the device manager on your PC.
2. You'll probably have an Android device listed with an exclamation point showing. Right click on it.
3. Pick update driver.
4. Pick browse my computer for driver software.
5. Then pick "let me pick from a list of device drivers.
6. Then pick have disk.
7. Navigate to the folder you downloaded and select android_winusb
8. Let it install and you should be ok
bsinc1962 said:
Just need the right drivers. Download the driver files from here: https://www.dropbox.com/sh/e43knzpxvr9hzqi/AAC7Yiz8EShMpFiMkClPpkC5a?dl=0
1. Then with the phone plugged in and in PTP mode go into the device manager on your PC.
2. You'll probably have an Android device listed with an exclamation point showing. Right click on it.
3. Pick update driver.
4. Pick browse my computer for driver software.
5. Then pick "let me pick from a list of device drivers.
6. Then pick have disk.
7. Navigate to the folder you downloaded and select android_winusb
8. Let it install and you should be ok
Click to expand...
Click to collapse
I've got the same problems & the driver did not fix it. My computer won't use the android_winusb file gives me an error that it is not a 64 bit system fle. Same with te official google file.
ahunter said:
I've got the same problems & the driver did not fix it. My computer won't use the android_winusb file gives me an error that it is not a 64 bit system fle. Same with te official google file.
Click to expand...
Click to collapse
I was running into the same issue. The problem is you need to install them first as an ADB Interface Device (not composite) with the phone on and plugged in. From Device Manager choose the Google | Android ADB Interface (not the composite one. I saw another reference to making sure it's in PTP mode which may force it to this one as well but I didn't test). Then when you get into FastBoot mode on your phone and plug it in you can go through the same Update Driver steps and choose the "Android ADB Interface" for it as well when it shows the Nexus 5 with the yellow triangle. Then you should be good to go.
rgerrans said:
I was running into the same issue. The problem is you need to install them first as an ADB Interface Device (not composite) with the phone on and plugged in. From Device Manager choose the Google | Android ADB Interface (not the composite one. I saw another reference to making sure it's in PTP mode which may force it to this one as well but I didn't test). Then when you get into FastBoot mode on your phone and plug it in you can go through the same Update Driver steps and choose the "Android ADB Interface" for it as well when it shows the Nexus 5 with the yellow triangle. Then you should be good to go.
Click to expand...
Click to collapse
My phone shows up as a portable device/Nexus 5x . Are you saying it should be in Device Manager choose the Google | Android ADB Interface?
ahunter said:
My phone shows up as a portable device/Nexus 5x . Are you saying it should be in Device Manager choose the Google | Android ADB Interface?
Click to expand...
Click to collapse
Sorry. I should have been more specific. Part of it is I did so many different approaches they've bled together in my head and I was on my way out the door yesterday when I fired off the reply.
To try to break it down from memory (going to throw in a couple of different options since I can’t seem to fully uninstall / reinstall so please provide any corrections once you get it to work or let me know if anything doesn’t match what you find and I’ll try to remember from there):
Phase I (phone on and connected to computer):
Open Device Manager. My phone shows as Android Device | Android Composite ADB Interface or Android ADB Interface.
If it is the Composite version, I believe I had to update it to the straight “Android ADB Interface to get Phase II to work)
If you don’t see that, look to see if you have any uninstalled devices by scanning for new. If so, then right click on that device, and choose “Update Driver”
Choose “Browse my computer for driver software”
Choose the “Have disk” option and browse to your USB Driver folder
From there, choose “Google | Android ADB Interface”
Phase II (phone in recovery connected to computer)
On phone, choose “Update device from ADB”
Open Device Manager and you should see the Nexus 5 under Other Devices with the yellow triangle.
Right click on it and “Update Drivers”
Choose “Browse my computer for driver software”
Choose “Let me pick from a list….”
Choose “Android Device”
Choose “Android ADB Interface”
Now you should be able to push the update over
Simple method: What I did was plug it in and wait for it to show up in device manager. Then I deleted the device (the one that shows adb) from device manager. Then I unplugged the device and plugged it back in... Then waited for drivers to install on it's own. Everything was good after that.
I have no trouble other than on Windows 10. Windows 10 doesn't even show the drivers from a list to install.
Sent from my Nexus 5X using Tapatalk
I followed this to get my Nexus 5X detected on my Windows 10: http://stackoverflow.com/questions/...ould-we-use-for-the-nexus-5/19839812#19839812
I have no trouble with Fastboot or adb. It only happens when I try and sideload. I end up have to use my Macbook Pro to sideload.
Sent from my Nexus 5X using Tapatalk
bsinc1962 said:
Just need the right drivers. Download the driver files from here:
1. Then with the phone plugged in and in PTP mode go into the device manager on your PC.
2. You'll probably have an Android device listed with an exclamation point showing. Right click on it.
3. Pick update driver.
4. Pick browse my computer for driver software.
5. Then pick "let me pick from a list of device drivers.
6. Then pick have disk.
7. Navigate to the folder you downloaded and select android_winusb
8. Let it install and you should be ok
Click to expand...
Click to collapse
I wish it were that easy. But, no, this does not work. Nor do I believe my issue is the same as you others here, as I have Windows 7 and not the 8.1 and 10 issues that you are having.
No, no matter what driver I use, including any from your kind link, bsinc1962, they return an error, code 10 when trying just to install the drivers. I cannot go further.
What is this Code 10 error preventing drivers from installing?

Cannot install USB drivers for Razer phone on Win10

Howdy,
I'm trying to get my phone unlocked and rooted. As the first step, of course, I'm trying to get the Google USB drivers to install, but I simply can't. I feel like I'm the only person having this issue, though because I cannot find a solution... The steps I'm following:
Downloaded the latest driver zip from Google
Open Device Manager
Expand Portable Devices
Right-click on the Phone entry (notice, that's the entry, "Phone". Not Razer.)
Choose Update Drivers
Browse my way to the drivers folder and click Next.
Windows then returns immediately "The best drivers for your device are already installed", and shows that it's an MTP USB Device.
I noticed that under USB devices, there's an ADB Interface device listed, and I get the same results when I try to update that, too (excepting it says it's an "ADB Interface" device, of course). I have tried uninstalling both devices to get the drivers to install, but no such. I've rebooted both phone and computer as well.
On the phone, USB Debugging is turned on, and USB mode is set to MTP file transfer.
Please help!
Figured it out...
tkarakashian said:
Howdy,
I'm trying to get my phone unlocked and rooted. As the first step, of course, I'm trying to get the Google USB drivers to install, but I simply can't. I feel like I'm the only person having this issue, though because I cannot find a solution... The steps I'm following:
Click to expand...
Click to collapse
In case anyone else is seeing the same issues, I wanted to put my resolution up: I'd been trying to install the drivers with the Razer booted. On a whim, I rebooted it into Download Mode using "adb reboot bootloader". Once there, I had an Android Device listed in Device Manager. I ran the driver update wizard, and installed the "USB ADB Interface" option from the choices presented. I was then able to run the OEM unlock command and received the confirmation prompt on the Razer. Yay!
Now, since it's been so long, I've got to re-back-up everything so I can actually do this thing. LOL
Here's the PDF from Razer's how to install a factory image over PC guide. It explains how to do it all
s3.amazonaws(.)com/cheryl-factory-images/How_to_Install_Android_Fastboot_Drivers_on_Windows.pdf (remove parantheses)

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