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Hi. I recently used the camera app to take some pictures. After that, I locked my phone. When I tried to unlock it, the screen remains black. I decided remove and put back the battery. After I did that, the phone still does not turn on. I connected the phone to the charger, the LED does not light up. Is my phone bricked? I did not flash/install anything, I was just using the camera app. I hope anyone could reply as soon as possible. Thanks.
_________________________
Htc Desire
Hboot version: 6.93 (cm7r2)
Rom: Cyanogenmod 7.0.3
S-off: Yes (Using revolutionary)
Recovery: Clockworkmod v5.0.2.0
Rooted using: unrevoked
Radio: unsure (its the latest)
Take out the battery and wait at least three hours until you put it in again. Now try again.
If it's still not working, try to get into FASTBOOT (start ith with pressed back and power button) or HBOOT (start with pressed volume down and power button).
Hi. Thanks for your quick reply. I tried to go both into fastboot or recovery but nothing appeared on the screen. What can I do now?
PreScoper said:
Hi. Thanks for your quick reply. I tried to go both into fastboot or recovery but nothing appeared on the screen. What can I do now?
Click to expand...
Click to collapse
So just to clarify - you can't do anything? No LED when charging? No bootloader or fastboot....
Tell us about your phone, rom - bootloader info (what you can remember) s -on or off?
BigMrB said:
So just to clarify - you can't do anything? No LED when charging? No bootloader or fastboot....
Tell us about your phone, rom - bootloader info (what you can remember) s -on or off?
Click to expand...
Click to collapse
I mentioned every
BigMrB said:
So just to clarify - you can't do anything? No LED when charging? No bootloader or fastboot....
Tell us about your phone, rom - bootloader info (what you can remember) s -on or off?
Click to expand...
Click to collapse
I mentioned everything in the first post. Responding to your question, no led appeared and when i tried to go into bootloader or fastboot, nothing comes out.
sorry must of missed that... it doesn't sound good - did the phone get hot when it turned off?
BigMrB said:
sorry must of missed that... it doesn't sound good - did the phone get hot when it turned off?
Click to expand...
Click to collapse
Thanks for replying quickly. The phone was'nt even hot before it turned off. At that time i was using the camera app before the phone turned off.
I'm a bit baffled...
Take out sd + sim ... battery back in - does it boot or do anything now?
BigMrB said:
I'm a bit baffled...
Take out sd + sim ... battery back in - does it boot or do anything now?
Click to expand...
Click to collapse
No. It does not. The screen remains blank. No sound came out.
Ok... how about the taking only the battery out and plugging it into charge... does the LED come on?
BigMrB said:
Ok... how about the taking only the battery out and plugging it into charge... does the LED come on?
Click to expand...
Click to collapse
No. I did that a few times but the led won't come on.
Sorry but it sounds like a HTC repair is needed... hope you have warranty
Unless anyone else has a suggestion?
Sorry I couldn't help
BigMrB said:
Sorry but it sounds like a HTC repair is needed... hope you have warranty
Unless anyone else has a suggestion?
Sorry I couldn't help
Click to expand...
Click to collapse
Thanks for offering out to help anyway. I'm still shocked on how the camera could corrupt the whole system.
Yea i'm really confused as to why it does absolutely nothing?!
Technology is great.... when it works
PreScoper said:
Thanks for offering out to help anyway. I'm still shocked on how the camera could corrupt the whole system.
Click to expand...
Click to collapse
camera didn't cause this, same thing happened to me when the phone was just idling. I have also seen cases with problems exactly like this before - you're not the only one. HTC will repair this for you.
BigMrB said:
Yea i'm really confused as to why it does absolutely nothing?!
Technology is great.... when it works
Click to expand...
Click to collapse
it does nothing because it died for one reason or another, like I said before it happened to me and a few others too.
bortak said:
camera didn't cause this, same thing happened to me when the phone was just idling. I have also seen cases with problems exactly like this before - you're not the only one. HTC will repair this for you.
it does nothing because it died for one reason or another, like I said before it happened to me and a few others too.
Click to expand...
Click to collapse
Obviously its dead... But why Sherlock?
Sent from my HTC Desire using xda premium
BigMrB said:
Obviously its dead... But why Sherlock?
Sent from my HTC Desire using xda premium
Click to expand...
Click to collapse
who cares, what are you House? not every mystery can be solved - for one reason or another it died, and considering I've seen a few cases of this I'm guessing it's a factory problem with a small percentage of Desires... perhaps a mainboard problem
bortak said:
who cares, what are you House? not every mystery can be solved - for one reason or another it died, and considering I've seen a few cases of this I'm guessing it's a factory problem with a small percentage of Desires... perhaps a mainboard problem
Click to expand...
Click to collapse
The strange thing is that, I sent the phone for repair in September due to rebooting problem and now, I have to send it for repair again-.-
PreScoper said:
The strange thing is that, I sent the phone for repair in September due to rebooting problem and now, I have to send it for repair again-.-
Click to expand...
Click to collapse
I sent my first phone for repair 3 times, after the third I got a new one, then a month later it broke again. Works fine now though.. these things happen.
I have been using the HOX for over 2 months now but this morning my phone display suddenly doesn't turn on even the backlight key still on and touchscreen still work ( when I sweep my finger up the unlock sound still play, and I can even adjust the volume of the phone, etc... ) I have no ideas if this is a software or hardware problem and how to solve it, I'm still on Stock Rom, Stock Kernel,... Please help me
try to reboot pressing power button for 10 seconds, if it'll not work, it can be hardware problem, as i understood you haven't unlocked it, so you can send it to htc and they will repair it, or if you can, you can change it by yourself,
have you tried starting in bootloader and factory resetting?
glukosio said:
try to reboot pressing power button for 10 seconds, if it'll not work, it can be hardware problem, as i understood you haven't unlocked it, so you can send it to htc and they will repair it, or if you can, you can change it by yourself,
Click to expand...
Click to collapse
Yeah I tried to reset the phone, ai first it worked. But when I turn the screen off and doesn't use it for a few minutes, the problem is back again, It's really odd, I have heard about lots of HOX Screen problem but I haven't seen this one before
So the screen works in bootloader?
maxilick said:
So the screen works in bootloader?
Click to expand...
Click to collapse
Sometimes it does, sometimes it doesn't. Really weird, it feels like the phone has woke up but the display still "think" that it still in standby mode
Hardware fault for sure.
Same Problem
Hey, ive been using my international HTC One X for about two months too now and there have been no problems. ever since the update to 4.0.3 ive been facing exactly the same problem. The screen does not turn on a lot of the time but the touch is active. Have you found any solution to it?
It would be great if you could help me out.
Thanks
mr1029x said:
I have been using the HOX for over 2 months now but this morning my phone display suddenly doesn't turn on even the backlight key still on and touchscreen still work ( when I sweep my finger up the unlock sound still play, and I can even adjust the volume of the phone, etc... ) I have no ideas if this is a software or hardware problem and how to solve it, I'm still on Stock Rom, Stock Kernel,... Please help me
Click to expand...
Click to collapse
I have the same problem now. Using it completely stock, the screen doesn't turn on. Well.... Except for the times I visit the Vodafone shop to get it fixed....
Their first reaction was a defect in the screen, so they ordered a new one. I brought it yesterday again and it is now in for repair.
I don't know if this will solve the problem. How did they fix yours?
Sent from my HTC One S using xda app-developers app
JacoA said:
I have the same problem now. Using it completely stock, the screen doesn't turn on. Well.... Except for the times I visit the Vodafone shop to get it fixed....
Their first reaction was a defect in the screen, so they ordered a new one. I brought it yesterday again and it is now in for repair.
I don't know if this will solve the problem. How did they fix yours?
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse
I can't believe it...
I get my HOX fixed last week and I worked normally again. But after 2-3 days, the problem is back again. I contact HTC and they said they even replaced my MOTHERBOARD and Screen. Wtf is happening???
،،
hey guys
I had this problem a month ago, i know its frustrating.
anyway the only solution is factory rest from boot loader and flash RUU (worked for me)
the first time i had it, i did a factory reset, all my pics music were gone, phone went back to normal( stock, locked)
after a day the problem appeared again, second rest.
flashed RUU and the problem is gone. thanks god i have been using my HOX about a month science that problem and every thing is working great.
im sure its a software issue and I recommend every one to back up their files(pics,music)
just flash RUU and good luck
Lol, exactly the issue I had recently had with mine. Sent it backto htc, let's see what they would do about it.
Sent from my HTC Sensation 4G using Tapatalk 2
My colleque has the same issue with his One X.
It started with suddenly everything on his screen looking "zoomed in", so everything double size, looking ugly as a mofo, and not usable. After locking the sceen and unlocking again, it was fine.
Monday suddenly also screen didn't want to turn on anymore. Did the hard reboot for him, and it worked again... Untill he locked his screen and wanted to unlock, same issue.
Also, that time when doing the hard reboot, screen didn't turn on at all. Did another one, and worked again.
He's now sent it in for repair, this definately sounds like ahrdware issue, even full reset through bootloader didn't help.
mhulsegge said:
My colleque has the same issue with his One X.
It started with suddenly everything on his screen looking "zoomed in", so everything double size, looking ugly as a mofo, and not usable. After locking the sceen and unlocking again, it was fine.
Monday suddenly also screen didn't want to turn on anymore. Did the hard reboot for him, and it worked again... Untill he locked his screen and wanted to unlock, same issue.
Also, that time when doing the hard reboot, screen didn't turn on at all. Did another one, and worked again.
He's now sent it in for repair, this definately sounds like ahrdware issue, even full reset through bootloader didn't help.
Click to expand...
Click to collapse
Yup, exactly the same problem I'm having, I sent it to HTC, they said they fixed it by replacing the motherboard, but now it is happening again, I will have to send to HTC again.
This just happened to my phone... Has anyone else solved it? Is reset and flashing RUU the solution?
mr.dj26 said:
hey guys
I had this problem a month ago, i know its frustrating.
anyway the only solution is factory rest from boot loader and flash RUU (worked for me)
the first time i had it, i did a factory reset, all my pics music were gone, phone went back to normal( stock, locked)
after a day the problem appeared again, second rest.
flashed RUU and the problem is gone. thanks god i have been using my HOX about a month science that problem and every thing is working great.
im sure its a software issue and I recommend every one to back up their files(pics,music)
just flash RUU and good luck
Click to expand...
Click to collapse
I have the same problem right now.
It started last week when I was using Flipboard and suddenly everything started zooming in and stuff (same as mhulsegge above). It was resolved by locking my screen and unlocking it.
Last night, i've been getting the black screen when I try to unlock my phone. The touchscreen still works but the screen is just blank. It turns on if I keep locking and unlocking, but it's getting annoying.
My phone is an international One X (duh) bought in Hong Kong and I'm currently living in Canada so it would not be possible to send it back for repairs. Plus my phone is rooted and I am currently using the latest MIUI ROM (2.9.21). I have been using an app called "Sleep" which tracks your sleeping patterns. It requires you to place your screen face down on your bed when you sleep and the accelerometer will track your sleeping patterns and wake you up at the most optimal time. I assume that for the accelerometer to work the screen has to be on, so I am wondering if this can be a screen malfunction (overheat or overuse) problem since the screen has been on for so long (every night when i sleep for around a month).
Since sending it back is out of the question for me because of where I am living right now and I have voided my warranty, I am downloading other ROMs as we speak and seeing if it is a problem with my ROM. I will keep you guys posted.
-edit- I have tried factory reset and reinstalling my ROM (with a full wipe). Still doesn't work.
It´s probably not your rom since I use CM10 hand have the same problem and others have even been running stock and had this problem. The only one who seems to have solved this (at least in this thread) flashed RUU, so guess I´ll go try that now...
Would be great to hear if anyone else has solved it, and how!
edit: This has to be a hardware problem, if I push on the screen it starts working! Its like something is loose, and when i press on the screen it gets connected again.
nicke666 said:
It´s probably not your rom since I use CM10 hand have the same problem and others have even been running stock and had this problem. The only one who seems to have solved this (at least in this thread) flashed RUU, so guess I´ll go try that now...
Would be great to hear if anyone else has solved it, and how!
edit: This has to be a hardware problem, if I push on the screen it starts working! Its like something is loose, and when i press on the screen it gets connected again.
Click to expand...
Click to collapse
Good tip, but I tried a gentle two-fingered push (zoom pinch) and the backlight turned itself on with very little pressure, certainly not enough to flex the screen. I believe that it is a state issue related to zoom, but will try again and report if the issue returns.
Screen black after replacement lcd display unit
Hi,
My HOX touchscreen was broken, the touch and everything was still working. I ordered a replacement lcd display Unit and replaced the complete display and touch. After replacement the screen is completely black but the phone still works. The touch buttons on the bottom still work and i can use the volume buttons. I replaced the lcd display unit very carefully and i am sure nothing is broken etc. So the touch is working but the screen is black. I tried 2 display units and both show me a black screen.
Does anyone know how to solve this problem? Did i forget to do something during the replacement?
Please, i need some help with this issue.
OneX has too much issue with Screen . WTF with HTC?
About a month ago my phone randomly started rebooting out of nowhere. It was in my pocket and rebooted a few times and stayed on for a while. It kept getting worse and worse to the point where it would not even boot up. I updated the phone using Kies and it worked for a few hours, but then it went back to doing the same thing. The warranty already expired and I replaced the screen on the summer, so it doesn't have the sticker behind the battery.
Today I installed the original software using Odin and it turned on and booted and seemed to work fine for around 2 minutes, but then it restarted and kept rebooting again. I have also noticed that the menu at the beggining when you press Vol + and - and the power button is not the same one as factory. Please help me out here with any possible solutions and let me know if you need more details. Thanks.
What does the recovery say when you press the volume keys and power button? Have you rooted it since you Odin'd back to stock?
Sounds similar to others who have had the power button go bad on them, search the general section and you can read up on that issue. Since you were able to replace the screen it shouldn't be a problem for you to replace the button actuator too!
Jardad5 said:
What does the recovery say when you press the volume keys and power button? Have you rooted it since you Odin'd back to stock?
Sounds similar to others who have had the power button go bad on them, search the general section and you can read up on that issue. Since you were able to replace the screen it shouldn't be a problem for you to replace the button actuator too!
Click to expand...
Click to collapse
Yeah I researched and tested the phone and the power button seems to be the issue. When I put the battery in the phone, it automatically turns on, so I guess it needs to be replaced. I will look into replacing it. Thanks. If you know how to do it, please help me out.
I'm having this issue too but i cleaned the power button with a straw(Capri sun)..i just made it pointy and cleaned around....been working fine for a whole day. I avoid pressing it so i use volume to wake phone up. I hope it helps, i was all crazy about my phone like 2 days ago because i didn't know what was the problem. If anything PM me.
Sent from my SGH-T989 using xda app-developers app
terrypro said:
Yeah I researched and tested the phone and the power button seems to be the issue. When I put the battery in the phone, it automatically turns on, so I guess it needs to be replaced. I will look into replacing it. Thanks. If you know how to do it, please help me out.
Click to expand...
Click to collapse
I have exactly the same issue....
Do you know how to replace it and where to find it? or what can I do ...?
acces99 said:
I have exactly the same issue....
Do you know how to replace it and where to find it? or what can I do ...?
Click to expand...
Click to collapse
There are numerous threads about this issue... Your best option is a repair service if you are not under warranty: http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-s-ii-t-mobile-power-button-repair/
acces99 said:
I have exactly the same issue....
Do you know how to replace it and where to find it? or what can I do ...?
Click to expand...
Click to collapse
Do it yourself or have someone do it for you:
http://forum.xda-developers.com/showpost.php?p=38938690&postcount=4
power button t989
KaneHusky said:
There are numerous threads about this issue... Your best option is a repair service if you are not under warranty: mobiletechvideos.mybigcommerce.com/samsung-galaxy-s-ii-t-mobile-power-button-repair/[/url]
Click to expand...
Click to collapse
is it safe to send the phone there ?
acces99 said:
is it safe to send the phone there ?
Click to expand...
Click to collapse
I've never had to deal with them but I'm sure they're reputable. No one on here would use and recommend them if it wasn't.
acces99 said:
is it safe to send the phone there ?
Click to expand...
Click to collapse
Google your local area for a store that deals with repairing Samsung phones.
acces99 said:
is it safe to send the phone there ?
Click to expand...
Click to collapse
Quite a few members here have used that service so yes it's safe. I wasn't happy with the amount of time it took, but it's a good service otherwise.
Troubleshooting Advice
Have similar issues with sensitivity and powering off. Are there steps to take to make sure it is not failure of any other type?
Brand New Device, Its just been a Week...
I Rooted and Installed CM 11 Yesterday.... So Today,After watching some Anime Video's on it..I Left it for almost 1 Hour... Came back and tried to unlock it...Touch wasnt Responding well.And Phone's Screen was hot indeed.. So Even Shut down wasnt possible ...
So i used Power Button for 10 Seconds and Restarted... Phone Restarted...But again Phone was very Laggy,So Tried Restarting again...This time.... No Display nor any Touch Buttons were lighting up... Instead what i got were random Vibrations.... I tried to get into Download Mode,Recovery....... Yet no Response from Screen but only a Vibration from Device itself...
Any one faced this issue? Any Known Solution...? I wont get free Warranty as Device is from UK
Sam Solomon said:
Brand New Device, Its just been a Week...
I Rooted and Installed CM 11 Yesterday.... So Today,After watching some Anime Video's on it..I Left it for almost 1 Hour... Came back and tried to unlock it...Touch wasnt Responding well.And Phone's Screen was hot indeed.. So Even Shut down wasnt possible ...
So i used Power Button for 10 Seconds and Restarted... Phone Restarted...But again Phone was very Laggy,So Tried Restarting again...This time.... No Display nor any Touch Buttons were lighting up... Instead what i got were random Vibrations.... I tried to get into Download Mode,Recovery....... Yet no Response from Screen but only a Vibration from Device itself...
Any one faced this issue? Any Known Solution...? I wont get free Warranty as Device is from UK
Click to expand...
Click to collapse
Did you do a dirty flash?
Flatric said:
Did you do a dirty flash?
Click to expand...
Click to collapse
No bro,I did a Clean Install of CM11
Sam Solomon said:
No bro,I did a Clean Install of CM11
Click to expand...
Click to collapse
Have you tried to reinstall cm11?
Try removing your battery for a minute then put it back without your sdcard or sim inserted. Then try getting into download or recovery mode
Flatric said:
Have you tried to reinstall cm11?
Click to expand...
Click to collapse
Whosat said:
Try removing your battery for a minute then put it back without your sdcard or sim inserted. Then try getting into download or recovery mode
Click to expand...
Click to collapse
I tried both of that plenty of times...
For a Surprise...Phone booted up today,,,But touch on right part not working.... Then i resetted...Then total touch not working....After 2 Mintes... Screen acting like Old CRT Monitor..Bluish Green Color Lines.... When on recovery and download mode...No Such Color issues
Totally my Device is Crazy
That means you CAN enter recovery? Try going in recovery and adb pushing a fresh CM image to your phone and then flashing it after doing a good wipe of your phone
Whosat said:
That means you CAN enter recovery? Try going in recovery and adb pushing a fresh CM image to your phone and then flashing it after doing a good wipe of your phone
Click to expand...
Click to collapse
I did install Pacman now.... But Screen issue is back....Multiple color's :crying: I think Hardware Issue, I googled about similar issue... No one tried to solve it..instead Replaced it...I'm Really Stuck...Cant even download STock ROM due to its size
Sam Solomon said:
I did install Pacman now.... But Screen issue is back....Multiple color's :crying: I think Hardware Issue, I googled about similar issue... No one tried to solve it..instead Replaced it...I'm Really Stuck...Cant even download STock ROM due to its size
Click to expand...
Click to collapse
I had these screen issues too... But for me removing the battery and reflash the Rom did it...
Seems like your new phone has over heated and caused some serious damage to screen and maybe gpu\cpu.
Seen this happen recently with a ROM I installed also. But pulled battery out in time. And installed another.
I always watch out for over heating when installing a new ROM. Usually a sign somebody messing with CPU clocks.
For your sake though I hope you got it in time and can flash another ROM.
Sent from my GT-I9195 using Tapatalk
Flatric said:
I had these screen issues too... But for me removing the battery and reflash the Rom did it...
Click to expand...
Click to collapse
stevengw said:
Seems like your new phone has over heated and caused some serious damage to screen and maybe gpu\cpu.
Seen this happen recently with a ROM I installed also. But pulled battery out in time. And installed another.
I always watch out for over heating when installing a new ROM. Usually a sign somebody messing with CPU clocks.
For your sake though I hope you got it in time and can flash another ROM.
Sent from my GT-I9195 using Tapatalk
Click to expand...
Click to collapse
I dont think its ROM issue...But Right part of Touch not working... and display gone off... Works without screen... And whenever i give a blow on that right side of the screen....Display Flashes and goes off... I have given it to be checked in a local store
UPDATE : At a Local Shop,they said display is damaged because of water ... [ i never kept or used it with water]
Samsung Store said ...Display was burnt from inside and they will replace it for 6k Indian Rs.... :crying: :crying:
Tell them phone over heated when charging and using WiFi at same time!
Sent from my Hudl HT7S3 using Tapatalk
burnt, seriously... are you sure you charger is original from samsung?
stevengw said:
Tell them phone over heated when charging and using WiFi at same time!
Sent from my Hudl HT7S3 using Tapatalk
Click to expand...
Click to collapse
They wont because my Phone is GT-I9195 and was bought from Outside...No Warranty available for me in India...
AhsonAli said:
burnt, seriously... are you sure you charger is original from samsung?
Click to expand...
Click to collapse
I use original USB Cable to charge from PC
Hey I've seen this issue too, one of my friends has a GT I9192 and I updated his phone to the latest stock ROM first it worked very good, but one day he was recording something with his camera, and then played the recording after that the phone shut down, and didn't want to restart after taking the battery out and trying again and again, it reboots and after 3 or 4 min turns off again. I flashed some other stock roms but nothing, when I get in recovery mode, after some minutes the screen goes all blue.
And sometimes when restarting it shows colored lines in screen.
Went to Samsung Costumer Care (Saudi Arabia) they say that the phone has been rooted (which is not true) cause the KNOX Warranty bit shows 0x1
I don't know what to do.
The phone was bought in Saudi Arabia. And I live in Europe
Could I send it somewhere in Samsung CS in Europe cause i heard that here in Europe the KNOX warranty bit doesn't affect hardware damages (which I think that this issue is a hardware damage)
urtin said:
Hey I've seen this issue too, one of my friends has a GT I9192 and I updated his phone to the latest stock ROM first it worked very good, but one day he was recording something with his camera, and then played the recording after that the phone shut down, and didn't want to restart after taking the battery out and trying again and again, it reboots and after 3 or 4 min turns off again. I flashed some other stock roms but nothing, when I get in recovery mode, after some minutes the screen goes all blue.
And sometimes when restarting it shows colored lines in screen.
Went to Samsung Costumer Care (Saudi Arabia) they say that the phone has been rooted (which is not true) cause the KNOX Warranty bit shows 0x1
I don't know what to do.
The phone was bought in Saudi Arabia. And I live in Europe
Could I send it somewhere in Samsung CS in Europe cause i heard that here in Europe the KNOX warranty bit doesn't affect hardware damages (which I think that this issue is a hardware damage)
Click to expand...
Click to collapse
Yeah, Its was simple... But device's inside got burned out for no reason... Display board isnt working.... Take it to SVC .. only way :crying:
Hi,
I recently bought galaxy tab s t800 and my touch buttons (recent apps and back keys) don't light up when I touch then. The lights are working when I press the power button, so there is no problem with the Leds, but when I touch them there is no light.
Does someone experience the same problem or know how to solve it?
dor_15 said:
Hi,
I recently bought galaxy tab s t800 and my touch buttons (recent apps and back keys) don't light up when I touch then. The lights are working when I press the power button, so there is no problem with the Leds, but when I touch them there is no light.
Does someone experience the same problem or know how to solve it?
Click to expand...
Click to collapse
help me!!!
Go to Settings/Device/Display/Advanced/Touch key light duration. Make sure it's not set to "Always off".
rsfinsrq said:
Go to Settings/Device/Display/Advanced/Touch key light duration. Make sure it's not set to "Always off".
Click to expand...
Click to collapse
I check it.
this is on 1.5 seconds
Do you have it in a case of any type, if so take it out and see if it makes an difference, other models of Samsung tablets have had problems with a case causing the touch buttons not to behave correctly, it might be something to do with the magnets.
Also i read this.
It was because power saving mode was enabled. To fix the problem with power saving mode, open Settings > Power saving > Power saving mode > Restrict performance, untick the checkbox Turn off touch key light.
Click to expand...
Click to collapse
John.
This is odd considering there's a thread about not being able to get the touch buttons to stay off. You can't get yours on and want them on; I want my off and can't get them off. There is definitely something wrong somewhere.
Tinderbox (UK) said:
Do you have it in a case of any type, if so take it out and see if it makes an difference, other models of Samsung tablets have had problems with a case causing the touch buttons not to behave correctly, it might be something to do with the magnets.
Also i read this.
John.
Click to expand...
Click to collapse
I try what you say about the case and it's also don't work.
I don't know what to do with this problem.
All you can do is a reset to the day you got your tablet, if that does not fix your problem it must be an hardware issue, if you have not rooted or flashed your tablet, and you have removed any case or screen protector and your tablet is still not working correctly i would get it replaced.
Did you do the kitkat to lollipop update as some people say they had problems with the touch button light after the upgrade.
John.
John.
Did you activate the energy saving mode? This will switch off the touch key lights.
Best, maris
maris__ said:
Did you activate the energy saving mode? This will switch off the touch key lights.
Best, maris
Click to expand...
Click to collapse
I try this it's not working
Tinderbox (UK) said:
All you can do is a reset to the day you got your tablet, if that does not fix your problem it must be an hardware issue, if you have not rooted or flashed your tablet, and you have removed any case or screen protector and your tablet is still not working correctly i would get it replaced.
Did you do the kitkat to lollipop update as some people say they had problems with the touch button light after the upgrade.
John.
John.
Click to expand...
Click to collapse
when I do that update the problem start.
I wonder why lollipop touch button light problem only affects a small percentage of upgrader`s, what country version did you use.
I would get an replacement if you are still in warranty, or if you are brave and you don't mind flashing try another version of lollipop or even go back to kitkat, I have stayed on kitkat myself because of the amount of reported problems.
I dont know anything about flashing tablets so i cannot help with that.
John.
dor_15 said:
when I do that update the problem start.
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Sm-t819 touch keys dont light up when touching screen. Weird, wife's 813 wifi model does.
The T800 seems to have some "interesting" foibles. Mine sat for a few months not being used and when booted up had all sorts of issues. Major problem was no WiFi no matter what I did. Was about to crack the case and replace the motherboard when all of a sudden the WiFi started working. (This after many flashes of different ROMs, recoveries, etc etc). On IronROM 6.0.1 now/TWRP and all running well. Sometimes ya just gotta keep at it until it works. YMMV of course.
skeeterpro said:
The T800 seems to have some "interesting" foibles. Mine sat for a few months not being used and when booted up had all sorts of issues. Major problem was no WiFi no matter what I did. Was about to crack the case and replace the motherboard when all of a sudden the WiFi started working. (This after many flashes of different ROMs, recoveries, etc etc). On IronROM 6.0.1 now/TWRP and all running well. Sometimes ya just gotta keep at it until it works. YMMV of course.
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I just viewed this video and it appears in the footage the same symptoms as mine. Touch keys don't light up when screen touched. Wonder if it's region specifics? Mines an sm-t819y
https://youtu.be/qbhjbVKcUq0
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