[Q] Sprint Phone boots up only when plugged in. If unplugged it goes into a bootloop. - Sprint Samsung Galaxy Note II

A few days ago, I flashed a 4.4.2 rom and kernel. I noticed that it was randomly rebooting so I went ahead and flashed another rom, this time without a new kernel. Everytime I flashed I did a wipe of the device. When I did this the Galaxy Note 2 splash screen would come up then the rom boot logo. But then it would go back to the splash screen and the boot loop would continue. I ultimately discovered that the phone would get past the boot loop sequence if either plugged in via USB or AC. I set up my phone thinking it was cool but once I unplug it, and start using the phone, it reboots itself and starts up the boot loop cycle again. I've gotten fed up to the point that I unrooted the phone back to a stock 4.3 rom thinking that might solve the problem but even with the stock rom the boot issue persisted. I've since then used Odin to put new recoveries in hopes that this could be the issue but still the same problem persists. I've had to start carrying around my laptop with me to and from work just to have the phone plugged in because otherwise it will eventually shutoff and start the bootloop. I'm usually pretty good at solving these issues but right now I'm without any answers. I haven't checked to see if possibly it could be a battery issue but I haven't had an opportunity to find someone with a Note 2 to try out this theory...has anyone had somewhat remotely close to a similar issue and if you have, did you solve it? Someone help...lol otherwise my Note 2 may have seen it's final days although I'm not in the market of finding another phone right now.

bkjay78 said:
A few days ago, I flashed a 4.4.2 rom and kernel. I noticed that it was randomly rebooting so I went ahead and flashed another rom, this time without a new kernel. Everytime I flashed I did a wipe of the device. When I did this the Galaxy Note 2 splash screen would come up then the rom boot logo. But then it would go back to the splash screen and the boot loop would continue. I ultimately discovered that the phone would get past the boot loop sequence if either plugged in via USB or AC. I set up my phone thinking it was cool but once I unplug it, and start using the phone, it reboots itself and starts up the boot loop cycle again. I've gotten fed up to the point that I unrooted the phone back to a stock 4.3 rom thinking that might solve the problem but even with the stock rom the boot issue persisted. I've since then used Odin to put new recoveries in hopes that this could be the issue but still the same problem persists. I've had to start carrying around my laptop with me to and from work just to have the phone plugged in because otherwise it will eventually shutoff and start the bootloop. I'm usually pretty good at solving these issues but right now I'm without any answers. I haven't checked to see if possibly it could be a battery issue but I haven't had an opportunity to find someone with a Note 2 to try out this theory...has anyone had somewhat remotely close to a similar issue and if you have, did you solve it? Someone help...lol otherwise my Note 2 may have seen it's final days although I'm not in the market of finding another phone right now.
Click to expand...
Click to collapse
I would suggest that you try another battery. Kinda sounds like an issue with the device not getting proper power supply. If I were you I would try finding a friend or coworker who has the same device and try using theirs. If it boots and runs then a replacement battery is all you need. I have had this issue with a previous phone (HTC 3d) but not this device.

jlmancuso said:
I would suggest that you try another battery. Kinda sounds like an issue with the device not getting proper power supply. If I were you I would try finding a friend or coworker who has the same device and try using theirs. If it boots and runs then a replacement battery is all you need. I have had this issue with a previous phone (HTC 3d) but not this device.
Click to expand...
Click to collapse
Thank you for the reply..I will check to see whom may have a Note 2 at work. The ones who did have other phones now I believe. I know of one co-worker who has a Note 3 but not sure if that would be something that I could try..I'll report back tomorrow with my findings...

Yeah I doubt the N3 has the same battery but hopefully you can find someone.
Sent from my SPH-L900 using XDA Premium 4 mobile app

Related

Rolling Restarts

I've done some research on this and haven't found and answer, so im putting it out there for you guys to get at me and let me know. I have been experiencing Rolling restarts on my phone. The phone will boot up fully, but randomly it will just restart it self. At times if I just push the power button, to turn of the screen, the phone will restart again. The phone also has an issue of staying in black and not coming back on, so I have to take the battery out in order for me to get it back to boot up.
Notes:
Im running EL29 Stock. Nothing special at all.
If there is a thread already created for this, I apologize, but ive looked and I couldn't find it.
I'm experiencing something similar except i'm running AGAT's tFH13 rom and kernel.
Every time I get the phone into recovery or even download mode, the phone just reboots itself.
Out of curiosity I opened the mobile odin app and it gave me an error saying it could not detect the device model. -_-
bas85 said:
I've done some research on this and haven't found and answer, so im putting it out there for you guys to get at me and let me know. I have been experiencing Rolling restarts on my phone. The phone will boot up fully, but randomly it will just restart it self. At times if I just push the power button, to turn of the screen, the phone will restart again. The phone also has an issue of staying in black and not coming back on, so I have to take the battery out in order for me to get it back to boot up.
Notes:
Im running EL29 Stock. Nothing special at all.
If there is a thread already created for this, I apologize, but ive looked and I couldn't find it.
Click to expand...
Click to collapse
Can you dump a logcat and attach?
(From ADB Shell)
Code:
logcat -d -f /sdcard/logdump.txt
Might help explain what's going on.
bas85 said:
I've done some research on this and haven't found and answer, so im putting it out there for you guys to get at me and let me know. I have been experiencing Rolling restarts on my phone. The phone will boot up fully, but randomly it will just restart it self. At times if I just push the power button, to turn of the screen, the phone will restart again. The phone also has an issue of staying in black and not coming back on, so I have to take the battery out in order for me to get it back to boot up.
Notes:
Im running EL29 Stock. Nothing special at all.
If there is a thread already created for this, I apologize, but ive looked and I couldn't find it.
Click to expand...
Click to collapse
That's pretty odd, I don't think I've ever heard of something like that happening unless there was something physically wrong with your phone.. have you ever tried to use Odin to reinstall a stock Rom? & out of curiosity do you have an antivirus app?
I did the Reflash back to stock through odin. Took it to sprint this morning though and found that it was a bad battery. So easy fix but annoying problem.
And with that being said, It did it to me again! Guess that wasn't the issue.
j7jman said:
That's pretty odd, I don't think I've ever heard of something like that happening unless there was something physically wrong with your phone.. have you ever tried to use Odin to reinstall a stock Rom? & out of curiosity do you have an antivirus app?
Click to expand...
Click to collapse
I have used Odin to reinstall a stock rom before. I do have an Antivirus app called Lookout. It might be something physically wrong with the phone at this point im not sure what to do.
*update* Just took it back to sprint and they replaced it for me for free. Went from black to white
I've been trying to flash it back to stock to take it to sprint but my phone just keeps rebooting even whilst in recovery mode. :-\
Sent from my cm_tenderloin using Tapatalk 2
bas85 said:
*update* Just took it back to sprint and they replaced it for me for free. Went from black to white
Click to expand...
Click to collapse
How long have you had your phone? I am having the exact same issues. My 1 year Samsung warranty expires on the 15th...
Was your phone rooted when you brought it in?
twoslo said:
I've been trying to flash it back to stock to take it to sprint but my phone just keeps rebooting even whilst in recovery mode. :-\
Sent from my cm_tenderloin using Tapatalk 2
Click to expand...
Click to collapse
I would say keep trying. Mine was doing that too but it finally held out long enough once to not restart on me. What I did was i just tapped the screen ever 10-15 seconds. Not sure if that did anythign or if I was lucky but It made it through.
MoMatt said:
How long have you had your phone? I am having the exact same issues. My 1 year Samsung warranty expires on the 15th...
Was your phone rooted when you brought it in?
Click to expand...
Click to collapse
I had my phone for less than a year. I had a sprint warranty and the Samsung 1 year warranty. Both covered this issue with no problem. I suggest taking it in if you cant find a solution to the problem. But if your rooted. Flash back to stock.
I was able to restore to a previous backup. From there i got Mobile Odin working and was able to flash the FH13 OTA, rooted though. I still can't get the power button to work and its still randomly rebooting but not as often. Still trying to get the phone to STAY in download mode to flash to stock(unrooted) with Odin.
twoslo said:
I was able to restore to a previous backup. From there i got Mobile Odin working and was able to flash the FH13 OTA, rooted though. I still can't get the power button to work and its still randomly rebooting but not as often. Still trying to get the phone to STAY in download mode to flash to stock(unrooted) with Odin.
Click to expand...
Click to collapse
You can possibly take the "risk" but I took mine that was a Rooted Stock version, and it passed their software test, so they gave me the new phone. Also if its rebooting as much or as fast as mine was, Its hard for them to even run a real test because the phone wont give them a chance to. Its up to you tho to make that decision.
Finally got the phone to stay in download mode and i was able to flash the Unrooted FF18 OC.
Reboots are fewer now but power button still doesn't work. I checked my account and my phone is still under 1 year warranty & i have the insurance. I'll be heading to sprint after work today.
Thanks for your tips and replies. :good:
Same issue. The power button on this phone is iffy. At least i think that's the problem
Swyped from a Galaxy S2 on CM10
update : they are replacing my phone because the power button is broken
It's gonna be a few days till I get the new one, tech says they are back ordered?
The stability and shutdown issues for me seem to be caused by a bad battery. Brought it into Sprint and they gave me a new one, no charge. Seems to have solved the problem.

[Q] Phone won't power on. Bricked?

Hi all,
I was having some random reboots on my HTC desire Z lately and decided it was time to try a custom rom. I followed the right steps to first downgrade to froyo, which was successful and next rooted the phone, which seem to have worked as well.
The next step was to get into recovery mode to install the rom, but I did not get to that. I took out the battery while it was still on to power it off, but then it did not power on anymore. Also connecting the charger has no effect at all, so it sure seems to be bricked.
Does anyone have a suggestion on what I can try, or what happened to it?
The way I downgraded and rooted was by using Strawmetals guide which can be found here:
http://minus.com/mu9vZ3P38
and was suggested in this thread:
http://forum.xda-developers.com/showthread.php?t=1178912
I carefully completed all the steps, checked the MD5's etc. and made sure the notifications/verifications I got back in the process were correct..
Also, I wonder if I would run into problems if I send it back in for warranty. If I can't get it to boot, will they? And next they will probably blame me for rooting, right?
Regards & TIA
Yes they gonna blame you for rooting. I was had a same problem, no boot to recovery. I solved the problem with install 4Ext updater and fromit install 4ext tuch,and now I can flash roms. Try to find a charged battery or put yours into another phone and charge it. If I understand right your battery died?!
Sent from my HTC Vision using xda app-developers app
Sounds like it might be bricked mate, same thing happened to me... 3 times. They probably won't be able to get the phone to boot, where did you buy the phone from? My second one was from Vodafone with a warranty, when it bricked I took it in, they plugged the phone in and left it for a few minutes and tried to power it on, tried a different battery (All things I already tried) to see if the device was showing any signs of life, it wasn't and I walked out with a new phone. I doubt they'd be able to bring it back to life to see that it's been rooted. You COULD connect your phone to a car battery and fry it, tell them you went to sleep and woke up and the phone was very very hot and it burnt your hand and melted the charger cable, not sure if I could recommend this, never done it myself... but if you have no other option.
These were also the options I considered. Got to give it a try with a different battery, if I can find one. If that doesn't make a difference, I'll just hand it in and see what they have to say, as there's nothing else I can do without being able to power on the phone..
All of a sudden the phone started working again . And afterwards I was able to complete the update to Mimicry 1.5.
Strange problem, as the phone seemed to be dead for hours.. Hope it doesn't happen again!

***Emergency Thread*** Here To Help!

I have created this thread for all you SG-SIII Noobs & Senior Members!
The purpose of this thread is to limit the number of (sometimes useless) threads, that are created over a simple problem that can easily be solved by READING OR SEARCHING.
This is the Emergency thread!
*Did you run into a problem and need quick assistance?
*Do you have a question or concern about your SG-SIII device?
Don't panic just ask here and I or WE THE SG-SIII COMMUNITY will gladly help!
In case of emergency!
Okay I guess I'll be the first to post.
About an hour ago my phone shut off at 26% battery (16gb galaxy S3 running CM10.1 nightly 01/16). As I went to turn it back on it will boot into the CM splash screen spin a few times and just shut off. I attempted to charge it, and turn it back on but same thing. After that an attempt to get into CWM, which I was able to get in and it shut off while I was in it. I also tried putting the phone in download mode and about the same time frame it took for the other attempts resulted in a shut down.
Any advice? Or am I stuck doing a warranty exchange?
Rayman0625 said:
Okay I guess I'll be the first to post.
About an hour ago my phone shut off at 26% battery (16gb galaxy S3 running CM10.1 nightly 01/16). As I went to turn it back on it will boot into the CM splash screen spin a few times and just shut off. I attempted to charge it, and turn it back on but same thing. After that an attempt to get into CWM, which I was able to get in and it shut off while I was in it. I also tried putting the phone in download mode and about the same time frame it took for the other attempts resulted in a shut down.
Any advice? Or am I stuck doing a warranty exchange?
Click to expand...
Click to collapse
Sounds like its your battery not a hardware problem. Leave it overnight or a couple hours charging and if it indeed boots up its your battery.
If it doesn't then flash stock and test it if the same result then call up that Warranty. I've seen this same issue with other devices where the battery dies at 50%+ and usually replacing the battery fixes the problem. Test your battery for overheating or swollen.
Sent from my HTC One S using Tapatalk 2
...Awesome... said:
Sounds like its your battery not a hardware problem. Leave it overnight or a couple hours charging and if it indeed boots up its your battery.
If it doesn't then flash stock and test it if the same result then call up that Warranty. I've seen this same issue with other devices where the battery dies at 50%+ and usually replacing the battery fixes the problem. Test your battery for overheating or swollen.
Sent from my HTC One S using Tapatalk 2
Click to expand...
Click to collapse
The battery isnt swollen, thats one of the things I checked also. I thought it might be that, the only other option I have is to try a different battery. The good thing is I work in a tmobile store so im gonna give that a shot tomorrow.
Sv: ***Emergency Thread*** Here To Help!
Can you start it without battery connected to the wall charger? If so try wipe cache. Or after reflash ROM.
Sent from my LG-P990 using xda app-developers app
lintz said:
Can you start it without battery connected to the wall charger? If so try wipe cache. Or after reflash ROM.
Sent from my LG-P990 using xda app-developers app
Click to expand...
Click to collapse
Phone wont boot without the battery in, and with it in I cant stay in recovery without with rebooting.
Rayman0625 said:
The battery isnt swollen, thats one of the things I checked also. I thought it might be that, the only other option I have is to try a different battery. The good thing is I work in a tmobile store so im gonna give that a shot tomorrow.
Click to expand...
Click to collapse
Even better then lol just test it out at work. I'm about 80% its your battery specially if you OV/UC.
I have the t-mobile US t999.
Last night I was having an odd issue with the networking dropping. I've had the phone for about a month, modded since day 1 with a CM10 variation of a rom (sorry, I forget the exact rom). I had no issues whatsoever up until this point. After a few restarts thinking maybe it was a fluke issue with the network, or network signal in my room, the phone forced itself into emergency call mode only. I couldn't get it to come out.
So I decided I was going to odin on a stock rom as I could get it into download mode, that went through successfully. When the phone boots, I get the android taking off (Tmobile 4g) logo. Then the white samsung logo, and it doesn't go beyond this. I know this can take long so I left it there for about an hour, nothing. The phone also displays a blue led the entire time it's hanging as well.
Also worth noting, when I attempt to boot into recovery it just vibrates over and over.
Not sure what my next steps should be. Any help would be greatly appreciated.
heartspains88 said:
I have the t-mobile US t999.
Last night I was having an odd issue with the networking dropping. I've had the phone for about a month, modded since day 1 with a CM10 variation of a rom (sorry, I forget the exact rom). I had no issues whatsoever up until this point. After a few restarts thinking maybe it was a fluke issue with the network, or network signal in my room, the phone forced itself into emergency call mode only. I couldn't get it to come out.
So I decided I was going to odin on a stock rom as I could get it into download mode, that went through successfully. When the phone boots, I get the android taking off (Tmobile 4g) logo. Then the white samsung logo, and it doesn't go beyond this. I know this can take long so I left it there for about an hour, nothing. The phone also displays a blue led the entire time it's hanging as well.
Also worth noting, when I attempt to boot into recovery it just vibrates over and over.
Not sure what my next steps should be. Any help would be greatly appreciated.
Click to expand...
Click to collapse
after you odin, you need to wipe data/ factory reset to boot. If you can't get into recovery ( Power, Home Button, and Volume Up), then try reflashing your stock image in Odin and check your MD5 sum, so you can rule out a bad download
Thanks for the reply, I'm re-downloading the stock rom now to verify it's integrity and do a new flash. I cannot get into recovery, so we will see after the new flash. Pleading ignorance on one subject, how would I go about checking the MD5 sum to verify the file has no issues?
Additionally I did try to Odin recovery and still could not boot into it, this was however before attempting to re-download and flash a stock rom again.
**Edit//Update** Re-downloaded and flashed stock rom, was able to get into recovery and wipe, booted up fine.
Wow.. great idea for a thread and THANK YOU!!
Perfect timing too cause i need a little help please.
I am not new to android but new to samsung (WOW, didnt realize it would be so different from HTC ont he rooting and flashing side of things).
Long story short. I have a tmo s3. Bought it today and wanted to root. phone was working perfectly as it shoudl on stock rom unrooted. I downloaded the tool kit v7, used that to root adn install TWRP and rebooted into the stock rom that is now rooted. Still everything working perfect.
Here is what i did next and where the issues start.
Downloaded Synergy r290, went to recovery.
Wiped Cache, Dalvik, Data, and System (made a backup first)
flashed the rom and rebooted to system
However, nothing ever happened. I see the samsung logo, then all goes black and nothing happens (left it there for 10min)
I cant seem to get back into recovery holding vol up, home and power either and have no adb access to use that. I AM able to get into download mode which i know i can fix my problem here with odin, but i am just not sure what to flash and where.
Is there an easier way??
Thanks in advance for any help!
frettfreak said:
Wow.. great idea for a thread and THANK YOU!!
Perfect timing too cause i need a little help please.
I am not new to android but new to samsung (WOW, didnt realize it would be so different from HTC ont he rooting and flashing side of things).
Long story short. I have a tmo s3. Bought it today and wanted to root. phone was working perfectly as it shoudl on stock rom unrooted. I downloaded the tool kit v7, used that to root adn install TWRP and rebooted into the stock rom that is now rooted. Still everything working perfect.
Here is what i did next and where the issues start.
Downloaded Synergy r290, went to recovery.
Wiped Cache, Dalvik, Data, and System (made a backup first)
flashed the rom and rebooted to system
However, nothing ever happened. I see the samsung logo, then all goes black and nothing happens (left it there for 10min)
I cant seem to get back into recovery holding vol up, home and power either and have no adb access to use that. I AM able to get into download mode which i know i can fix my problem here with odin, but i am just not sure what to flash and where.
Is there an easier way??
Thanks in advance for any help!
Click to expand...
Click to collapse
If you absolutely can't get into recovery to restore your backup..
Flash the UVDLJA root66 file in this thread http://forum.xda-developers.com/showthread.php?t=1949687 via odin. You will have the latest UVDLJA JB update, and will be rooted. From there, install goo manager from the play store to flash TWRP.
After that you're all set to flash whatever you want (just make sure it's for the Tmobile s3).
Sent from my SGH-T999 using Tapatalk 2
Towle said:
If you absolutely can't get into recovery to restore your backup..
Flash the UVDLJA root66 file in this thread http://forum.xda-developers.com/showthread.php?t=1949687 via odin. You will have the latest UVDLJA JB update, and will be rooted. From there, install goo manager from the play store to flash TWRP.
After that you're all set to flash whatever you want (just make sure it's for the Tmobile s3).
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
Ok, easy enough, but do i put that in the PDA field in Odin or phone?
This sounds MUCh easier than what i thought i would have to do.. thanks a ton!
frettfreak said:
Ok, easy enough, but do i put that in the PDA field in Odin or phone?
This sounds MUCh easier than what i thought i would have to do.. thanks a ton!
Click to expand...
Click to collapse
Just upload the file to PDA and hit start. Make sure to let it finish completely, once the phone reboots, it's done.
Sent from my SGH-T999 using Tapatalk 2
Flashing stock with Odin can take up to ten minutes its normal like the man said above just let it do its thing
Towle said:
Just upload the file to PDA and hit start. Make sure to let it finish completely, once the phone reboots, it's done.
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
Worked great! Thanks!!
http://forum.xda-developers.com/showthread.php?t=2113883
Let's see if you have any solution for me?
Weird problem. When I set kernel frequencies on my phone, they at some point get locked at the maximum frequency. This has happened every time I flash a new ROM or kernel, and I'm worried that it will soon start to affect the battery. I'm using the msmdvcs governor on both kernels that I've tried (stock and faux)
ohshootrawr said:
Weird problem. When I set kernel frequencies on my phone, they at some point get locked at the maximum frequency. This has happened every time I flash a new ROM or kernel, and I'm worried that it will soon start to affect the battery. I'm using the msmdvcs governor on both kernels that I've tried (stock and faux)
Click to expand...
Click to collapse
Do u happened to have apps that control frequency like setcpu etc? They might be conflicting each other
Sent from my HTC One S using Tapatalk 2

stuck on LG boot screen not rooted

Hey guys my verizon g4 is stuck in bootloop and im not rooted, i cant get the past the lg boot screen, it stays on their for around 20 seconds goes black and back to lg screen.
I can get into recovery but none of the options do anything ive tried safe mode, usb debug mode i even tried factory reset they all just go back to the lg screen.
I was just watching a video on facebook when it froze restarted and now im stuck, ive been restarting it all day and i was able to get it to boot up twice but it froze again within seconds any help is appreciated
it might be the defective motherboard issue that people are having. you could try reflashing the system, but if that doesn't work you probably need a new motherboard/phone
Not an answer, but an experience.
I have an HTC ONE M8, VZW. I s-offed it and rooted it right when I got it. I began adding some of my google apps and it did what your G4 is doing, stuck on VZW screen.
Since I was s-off I was able to get a recovery in and ready. I was able to get a custom rom onto the phones external sd. I flashed it with the recovery and the flash took, no more vzw screen lock up.
Your experience makes me wonder what VZW is doing to force bootloops on unlocked or rooted phones with their retail products. Paranoid maybe, but I can see VZW deliberately adding code to stick it to rooted users.....................................I say this still knowing that many have rooted the current run of devices without issues...........................
luck
i read about the problems with the motherboard going bad, im assuming thats what happened to mine. Lg sent me a replacement under warranty
Update!
i called verizon they sending me a replacement. just to let you know i flashed 13B KDZ but the bootloop was still there i let my phone on and finally turned on quickly i did a factory reset and booted up normal and its working again. still im gonna send it back. just sharing my experience maybe for other people might work too.
killa408shark said:
Update!
i called verizon they sending me a replacement. just to let you know i flashed 13B KDZ but the bootloop was still there i let my phone on and finally turned on quickly i did a factory reset and booted up normal and its working again. still im gonna send it back. just sharing my experience maybe for other people might work too.
Click to expand...
Click to collapse
What is the 13B KDZ and how did you flash it? Im having same exact issue.
My G4 tanked over the weekend. I was browsing news and the phone locked up, then it shut off and turned back on. It just bootloops now. If I stick it in the freeze for a few minutes, sometimes it will boot to the OS where it starts to optimize the apps. It will get through about 20 before it shuts off and starts the bootloop process again. I haven't even been able to get the download mode to stay on, and when it does enter download mode, it is not detected by the computer. I think my problem is the motherboard. I'm just hoping that they aren't able to figure out I had it rooted!
I'm still waiting to hear back from Verizon about a replacement.
Does anyone have any ideas on how I can flash a stock rom back on this thing to try to save my tail? I am betting not since the phone won't stay on long enough to even flash the rom.
b3y0ndd34th said:
My G4 tanked over the weekend. I was browsing news and the phone locked up, then it shut off and turned back on. It just bootloops now. If I stick it in the freeze for a few minutes, sometimes it will boot to the OS where it starts to optimize the apps. It will get through about 20 before it shuts off and starts the bootloop process again. I haven't even been able to get the download mode to stay on, and when it does enter download mode, it is not detected by the computer. I think my problem is the motherboard. I'm just hoping that they aren't able to figure out I had it rooted!
I'm still waiting to hear back from Verizon about a replacement.
Does anyone have any ideas on how I can flash a stock rom back on this thing to try to save my tail? I am betting not since the phone won't stay on long enough to even flash the rom.
Click to expand...
Click to collapse
+
My phone was rooted and got into the bootloop also and I sent it in as is and nothing happened. So I think it would be fine to send it without the stock rom.
mainlygreen said:
+
My phone was rooted and got into the bootloop also and I sent it in as is and nothing happened. So I think it would be fine to send it without the stock rom.
Click to expand...
Click to collapse
Thank you for this information, this makes me feel a little better!
The replacement is already in the mail!
same issue of mine I was out then it cut off & wouldn't come back on but now it charges up & makes it to the boot screen
b3y0ndd34th said:
Thank you for this information, this makes me feel a little better!
The replacement is already in the mail!
Click to expand...
Click to collapse
did you send the faulty unit first or they are sending it on your complaint. I am outside US and my G4 got bootloop issue n i was wondering how to get the replacement through somebody as i wont be coming for another year.
thanks
bhuvesh89 said:
did you send the faulty unit first or they are sending it on your complaint. I am outside US and my G4 got bootloop issue n i was wondering how to get the replacement through somebody as i wont be coming for another year.
thanks
Click to expand...
Click to collapse
They mailed me a new one, no battery, no back. I put my battery, sim card, sd card, and back on the new phone, fired it up. Rolled it back, rooted it, then I mailed the old one back.
Personally, I love this phone, but I think I will be getting a nexus next.

Note 4 either won't start, or has random reboots that make it no longer start

Have had this problem for about two weeks now. Every time I get the phone able to boot (either by reflashing a rom or odin) it will work for a few hours then it'll freeze in the middle of use or idle and restart. After restarting a few times the phone will no longer boot and I have to reflash it with odin or TWRP. It's happened so much though that as of today even if I get it to start it'll end up freezing up shortly after booting, get stuck on the black start screen and hang there until I pull the battery. At that point the phone will only boot into download or recovery. I'm at the end of what I can do and out of ideas.
So far I have tried
Odin to:
N910PVPS4COK1_N910PSPT4COK1_N910PVPS4COK1_HOME.tar.md5
N910PVPU4DPH4_N910PSPT4DPH4_N910PVPU4DPH4_HOME.tar.md5
and flashing multiple different roms to try to fix it.
Sometimes it won't even mount data, cache, system, etc within twrp.
I've also tried to format each individual partition when it wouldn't start no matter what and that did make it so it was able to start but the same problems were there after it did start.
I've searched and I cannot find a solution to anything similar to the problem I'm having. If anyone has any ideas they'd be greatly appreciated.
justintworley said:
Have had this problem for about two weeks now. Every time I get the phone able to boot (either by reflashing a rom or odin) it will work for a few hours then it'll freeze in the middle of use or idle and restart. After restarting a few times the phone will no longer boot and I have to reflash it with odin or TWRP. It's happened so much though that as of today even if I get it to start it'll end up freezing up shortly after booting, get stuck on the black start screen and hang there until I pull the battery. At that point the phone will only boot into download or recovery. I'm at the end of what I can do and out of ideas.
So far I have tried
Odin to:
N910PVPS4COK1_N910PSPT4COK1_N910PVPS4COK1_HOME.tar.md5
N910PVPU4DPH4_N910PSPT4DPH4_N910PVPU4DPH4_HOME.tar.md5
and flashing multiple different roms to try to fix it.
Sometimes it won't even mount data, cache, system, etc within twrp.
I've also tried to format each individual partition when it wouldn't start no matter what and that did make it so it was able to start but the same problems were there after it did start.
I've searched and I cannot find a solution to anything similar to the problem I'm having. If anyone has any ideas they'd be greatly appreciated.
Click to expand...
Click to collapse
Try falsh repair firmware with pit file in odin.
Do factory reset immediately from recovery after flash firmware to get clean OS.
You can download repair firmware from here
https://www.androidfilehost.com/?fid=24591020540821805
Extract firmware you will get pit file inside of it.
Trex888 said:
Try falsh repair firmware with pit file in odin.
Do factory reset immediately from recovery after flash firmware to get clean OS.
You can download repair firmware from here
https://www.androidfilehost.com/?fid=24591020540821805
Extract firmware you will get pit file inside of it.
Click to expand...
Click to collapse
I used both of them for a restore and did a factory reset and things looked good for about 30 minutes and now its back to the random freezes that turn into a restart
justintworley said:
I used both of them for a restore and did a factory reset and things looked good for about 30 minutes and now its back to the random freezes that turn into a restart
Click to expand...
Click to collapse
I suppose this is a long shot, but are you running on the original or an old battery? It's possible that a bad battery is causing the reboots. I was back and forth to the Sprint store about 4 times in one week. They first tried flashing the firmware. (Yeah, I could have done it, but I have insurance.) They sent me home and on the way my phone rebooted itself. I got a replacement Note 4, but it started getting hot, then also rebooting. They "let" me upgrade to a Note7, which I loved. I had to give it back even though it was from the new, supposedly safe batch. At this point, I couldn't even get the Note 4 to boot at all. Boot loops, or would boot into download mode. Couldn't do anything with it, except pull the battery. Got a third Note 4, but also ordered a new battery pack from Sprint. They were and still are, only $24.95, with free shipping! You get a new battery, an external charging unit and a carrying case for the battery. (You have to use your own charger.) This finally fixed the problem. I had two batteries when I ordered the new one. I'm pretty sure one of the older batteries was defective, even though it wasn't bulging. I'm still using the other one that's also older, even though it is bulging a bit. It charges and runs fine. No over-heating. So, my problem was a combination of a defective battery and a couple of bad phones. The other thing was some of the previous firmware seemed to make some Note 4s run hot or get hot while charging. Things are much better since PG1. YMMV.
I had this issue and sent my phone back to Samsung THREE TIMES, I thought I bricked my phone from custom rom.
Turns out it was my battery. Sounds dumb, but true. Strangely even with battery out, I was having issue. Once I put in new good battery issue resolved.
I had that issue on my pc and my note. I had a creepy stalker in full control of my device (which basically was a virtual machine). I could tell when I was on the right track to get rid of him because it shut me down. I can't say that's what's going on with you but it is a thing.
Sent from my SM-N910P using Tapatalk
Note 4 batteries are dying for lots of people anywhere from 18 months to just over 2 years, and the symptom is often fail to boot, boot loops, etc. As piggynuts said, it's not logical, but it's true. It happened to me, and when I replaced the battery, everything was fine.

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