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So my wife's Inc2 has been rooted for a few weeks and I installed a 2.3 Sense ROM for her shortly thereafter.
All of the sudden, her phone keeps rebooting and then "freezes" on a screen that has the Exclamation Point inside a triangle with a little green droid character under it. (My wife put a fresh battery in, it boots up into the ROM for about 10 seconds, then says "Powering off: Shutting down..." and goes into the error screen.)
So far, I have tried the following:
Turned airplane mode on.
Booted into safe mode.
Booted into CW Recovery, backed up, then re-flashed the ROM.
Ran a restore from a backup from a couple of weeks ago, which was pre-custom ROM.
Flashed the 2.3 Radio
Flashed a new Kernel
No matter what, I always get it to boot for a split-second and then it boots into Exclamation Point error.
Anyone think of what is causing this to do this after running for two weeks + in the current condition with no issues? What does this mysterious screen mean that it boots into? Any fix I can run via HBoot, Fastboot or Recovery?
WorldOfJohnboy said:
So my wife's Inc2 has been rooted for a few weeks and I installed a 2.3 Sense ROM for her shortly thereafter.
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Click to collapse
Bumping, no one seems to be able to tell me a thing on what this means, what can be done to fix, etc. Any help is appreciated.
Wipe cache, dalvik, and system, then flash a different ROM.
If it continues after that then its likely the phone. And nothing to do with root.
WorldOfJohnboy said:
So my wife's Inc2 has been rooted for a few weeks and I installed a 2.3 Sense ROM for her shortly thereafter.
All of the sudden, her phone keeps rebooting and then "freezes" on a screen that has the Exclamation Point inside a triangle with a little green droid character under it. (My wife put a fresh battery in, it boots up into the ROM for about 10 seconds, then says "Powering off: Shutting down..." and goes into the error screen.)
So far, I have tried the following:
Turned airplane mode on.
Booted into safe mode.
Booted into CW Recovery, backed up, then re-flashed the ROM.
Ran a restore from a backup from a couple of weeks ago, which was pre-custom ROM.
Flashed the 2.3 Radio
Flashed a new Kernel
No matter what, I always get it to boot for a split-second and then it boots into Exclamation Point error.
Anyone think of what is causing this to do this after running for two weeks + in the current condition with no issues? What does this mysterious screen mean that it boots into? Any fix I can run via HBoot, Fastboot or Recovery?
Click to expand...
Click to collapse
Any chance you can take a picture of said screen?
What's weird, it sounds like you're describing the stock recovery screen. But you're still able to access CWM?
You probably want to update CWM on the phone and see if that helps out, one thing you want to do instead of changing kernels is re flash the rom again. Once it reflashes wipe data/cache (Do a factory reset basically) as well as the dalvik cache and boot into the ROM without restoring anything.
Just sign into google and see if it stays up and stable at this point, if it does something that's being restored is probably the culprit or a bad app that continuously tries to run.
By the way, the phone comes with stock sense 2.1, above that is sense 3.0
2.3 is the version of android that runs behind sense. Either 2.3.3/2.3.4/2.3.5 are all versions of gingerbread.
Try a different rom, if it continues, it's probably a hardware problem. My wife's first Incredible rebooted constantly, probably upwards of 2 dozen times a day. We had it replaced and the new one has been fine.
Update: I restored a backup of a previous CWR backup back in July. Shortly after I booted into the restored ROM (it was Stock rooted), it automatically tried to download the OTA software update.
Anyone think that perhaps the phone is automatically DLing the OTA and then rebooting and failing upon doing so? That is the only thing I can come up with at this point. (Though, back when this first started happening, I was on a GB ROM with Sense 3.0, so I wouldn't think the OTA would try to push over that ROM.)
I thought I read some where that other INC2 users were having similiar issues and it was due to the new android market OTA update.
Edit: Nevermind the other thread here in the forum suggests it could be some kind of HTC OTA update that is messing things up.
WorldOfJohnboy said:
Update: I restored a backup of a previous CWR backup back in July. Shortly after I booted into the restored ROM (it was Stock rooted), it automatically tried to download the OTA software update.
Anyone think that perhaps the phone is automatically DLing the OTA and then rebooting and failing upon doing so? That is the only thing I can come up with at this point. (Though, back when this first started happening, I was on a GB ROM with Sense 3.0, so I wouldn't think the OTA would try to push over that ROM.)
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Click to collapse
Weird. OTAs are usually disabled. Did you wipe dalvik/cache and flash a new rom?
klarson said:
Weird. OTAs are usually disabled. Did you wipe dalvik/cache and flash a new rom?
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Click to collapse
I am in the process now, but I have had a GB/Sense 3.0 ROM as well as stock GB Rooted, both have ended up doing the same thing. I think I am going to manually cancel the OTA after flashing a new ROM to see if that will stop it from automatically doing so (if that is the issue).
Pretty sure its the market new market push. I had the same issue, I set the phone to airplane, shut it down before the automated shutdown to retain the airplane mode, then cleared dalvik cache and system cache, and then rebooted. I got some BS message about a failed OTA because no network was detected, told it to cancel, dl'ed the new market APK installed it, not an issue since.
Conduitz said:
Pretty sure its the market new market push. I had the same issue, I set the phone to airplane, shut it down before the automated shutdown to retain the airplane mode, then cleared dalvik cache and system cache, and then rebooted. I got some BS message about a failed OTA because no network was detected, told it to cancel, dl'ed the new market APK installed it, not an issue since.
Click to expand...
Click to collapse
It's not the new market. It has something to do with the OTA's on your phone. Regardless if the OTA was actually downloaded onto your phone or not it's going to fail because the stock recovery is no longer the default recovery which is one of the prerequisites it needs to install.
A wipe is needed to keep this from happening, at least load up the gingersense ROM and that should get rid of the temp OTA file that was downloaded to your phone.
jrizk07: I would agree with you, but this will be the 3rd time I have wiped the phone, the 2nd time loading a Gingerbread based ROM.
I wiped all items twice, and flashed this ROM: [ROM] RMK Gingerbread Sense r1 :: 2.18.605.3 (Rooted/Deodexed/Debloated)
Will let you know the results.
WorldOfJohnboy said:
jrizk07: I would agree with you, but this will be the 3rd time I have wiped the phone, the 2nd time loading a Gingerbread based ROM.
I wiped all items twice, and flashed this ROM: [ROM] RMK Gingerbread Sense r1 :: 2.18.605.3 (Rooted/Deodexed/Debloated)
Will let you know the results.
Click to expand...
Click to collapse
What i'm hoping is that the OTA files are on the phone and will get wiped with a new ROM. However if they're stored on the SD card all the wiping in the world won't help.
I'm not sure where the OTA files are stored and would like someone to verify for certain if that's the case. I'm just speculating right now on where it's stored but I know the market update is done just like the apps not an OTA.
I also know that the OTA will prompt you for the download. You know the whole download and install now or install later deal?
Well, did a wipe of all things (twice) and installed my fresh ROM. This time after installing all my Apps and doing my restores, etc, I went into the Settings under Software Update and did a check new, it says "No New Software Update Available." Also, under status, it just says the Source is Verizon Wireless, the rest are blank. (I believe at one time, all the fields were populated.)
I am holding out hope that this will work for us. Anyone know of a piece of software, etc. that will log all of the phone's operations? I am curious to see if it is trying to auto-update with OTA software updates.
I'm having the same problem. I can't even get it to wipe because when I start in recovery it goes straight to do you want to start update and if I try to start the phone it restarts and I get the exclamation point. Anyone have any ideas? Thanks!
Update
I took the sd card out and was able to boot to recovery and do a wipe. Phone is working normally for now, how would I go about disabling the OTA's so it doesn't happen again?
I can confirm this is being caused by an ota update. Have 2 inc 2's and both locked up. Both running rmk gingersense. Fixed by clearing cache and davlik. Rebooted phone and saw failed ota update error. Renamed otacerts.zip until rom is fixed. Otacerts is located in /system/etc/security.
I am having an issue with updating a Red AT&T Galaxy Siii OTA. I am not rooted (and have never been rooted on this phone), running stock ROM, currently on baseband I747UCLG1. Everytime I try to update OTA manually, I get an error that says, "Communication Failed. The server is currently unavailable. Your device will automatically check for updates within the next 48 hours."
I have also noticed a few others in the update thread having the same issue, but I haven't seen a solution posted. That thread is mostly about issues with updating on a rooted phone, so I thought I would start a new thread focused on this issue.
I have tried the following:
1. Tried on more than one wifi network to eliminate possibility that there is any issue with my network.
2. Cleared the AT&T Update application cache and tried again - multiple times.
3. Did a full factory reset, and tried again.
None of these has resulted in me being able to update OTA. Are there any others out there like me? Has anyone found a solution yet?
robertlewisca said:
I am having an issue with updating a Red AT&T Galaxy Siii OTA. I am not rooted (and have never been rooted on this phone), running stock ROM, currently on baseband I747UCLG1. Everytime I try to update OTA manually, I get an error that says, "Communication Failed. The server is currently unavailable. Your device will automatically check for updates within the next 48 hours."
I have also noticed a few others in the update thread having the same issue, but I haven't seen a solution posted. That thread is mostly about issues with updating on a rooted phone, so I thought I would start a new thread focused on this issue.
I have tried the following:
1. Tried on more than one wifi network to eliminate possibility that there is any issue with my network.
2. Cleared the AT&T Update application cache and tried again - multiple times.
3. Did a full factory reset, and tried again.
None of these has resulted in me being able to update OTA. Are there any others out there like me? Has anyone found a solution yet?
Click to expand...
Click to collapse
I was having the same exact problem. I even changed phones thru warranty. The new phone did the same thing. New SIM card didn't help. I had a guy at tech support to push the update to me.
I am having mine replaced under warranty as well. I hope it ultimately fixes the problem. What I don't want is to have to contact AT&T tech support every time there is an update and ask them to 'push' it to me - then have to explain the entire issue over again, and be forced to go through their trouble-shooting again which includes them insisting I do a factory reset.
Is there anyone else out there having this issue? I would like to get a sense for whether this is pretty isolated, or whether it's a bit more common.
IDK, co-worker with a Skyrocket has had the same issue, but he doesn't care about the update, so he hasn't bothered to get it resolved.
If I didn't have a red GS3, I could goof around and tell you that is what the problem is...
Actually, if it were me having the issue, I'd walk into AT&T and have their guys mess around with it. No telling why some have more issues than others.
robertlewisca said:
I am having mine replaced under warranty as well. I hope it ultimately fixes the problem. What I don't want is to have to contact AT&T tech support every time there is an update and ask them to 'push' it to me - then have to explain the entire issue over again, and be forced to go through their trouble-shooting again which includes them insisting I do a factory reset.
Is there anyone else out there having this issue? I would like to get a sense for whether this is pretty isolated, or whether it's a bit more common.
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Click to collapse
i had the exact issue went to att yesterday and tried a new sim card, but that didnt work. i tried everything you did with no suck luck. the want to warranty out my phone but im not dealing with them again so i just rooted and flashed it. i also have the red one... maybe its just this color since it came out later with a different baseband version?
Not really a solution but you could install this http://forum.xda-developers.com/showthread.php?t=1902178 to be fully stock LH9 with Root. Or use the OTA zip from here http://forum.xda-developers.com/showthread.php?t=1896773.
aboveusonlysky said:
i had the exact issue went to att yesterday and tried a new sim card, but that didnt work. i tried everything you did with no suck luck. the want to warranty out my phone but im not dealing with them again so i just rooted and flashed it. i also have the red one... maybe its just this color since it came out later with a different baseband version?
Click to expand...
Click to collapse
No, It's not just because it's red, regardless of their original baseband versions.
Otherwise, I wouldn't have been able to update.
78c10 said:
No, It's not just because it's red, regardless of their original baseband versions.
Otherwise, I wouldn't have been able to update.
Click to expand...
Click to collapse
You mention in your signature that your phone is rooted. So, did you update OTA then root, or did you update after rooting through some other method? The challenge some of us are having is that we are not rooted, and cannot update OTA because of the 'server error' it gives us everytime we try.
Problem Solved - for me at least
Well, the problem is solved for me, and I thought I would share what I found out here in hopes it helps someone else.
First, I had the phone replaced under warranty. It appears to be a brand new phone. When I received the new phone, I started it up, went through the normal startup stuff - entered my Google account information, it backed up my info and settings. Before I loaded any apps, I went straight to the update screen, and tried to check for an update. I again got the 'communication failed' error. Bummer.
So, then, I did a factory reset on the new phone, but this time instead of entering the initial Google account info on the startup screens, I skipped through all of the initial screens, got to the home screen, then went straight to the update screen - and this time it worked! So, it must be something to do with the initial screens, and entering Google account information that caused the problem.
Then, I got to thinking - perhaps this might work on my old phone too. Since I just got the warranty phone today, I still had my old phone (which needs to be sent back). So, I did a factory reset on it, skipped all of the initial screens where it asks for Google account information, and it still didn't work on the old phone. So, I'm not sure what the original issue was.
By the way, after the update installed on the new phone, and I went through and entered all of the Google account settings, and then checked for the update again, and there was no error.
So, perhaps this might be helpful for others?
I am 100% stock, I repeat, 100% stock. The bootloader is unlocked. I got an OTA yesterday for 6.0.1 MMB29K but this morning I found my Nexus completely drained so I charged it and powered on. Seems it was drained by a bootloop. I tried flashing 6.0.1 manually again today with fastboot (bootloader.img, boot.img and system.img). I'd prefer to not reset my device until someone can confirm that something isn't wrong with 6.0.1. Thanks!
mertzi said:
I am 100% stock.... I'd prefer to not reset my device until someone can confirm that something isn't wrong with 6.0.1. Thanks!
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Click to collapse
Same here. 100% stock with unlocked bootloader.
I got the OTA update yesterday and got stuck in a bootloop on the 'spinny circles' animation after the 'optimising apps' stage. The only thing that was not completely 101% stock was that I had disabled several of the Google bloat apps like Docs, Show, News, etc. etc. Whether that makes any difference or not, I don't know.
im on stock 6.0 and my tablet doesn't boot up after the 6.0.1 update install.
its stuck in infinite boot loop.
tired clearing the cache partition from recovery but in vain!
any help?
Mine is 100% stock and upgraded to 6.0.1 without any problems.
strumf666 said:
Mine is 100% stock and upgraded to 6.0.1 without any problems.
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Click to collapse
Same here on mine...NO problems with the OTA update.
Still waiting on the OTA for my completely stock N7... I feel like mine is always at the back of the cue. Will let you know when I get the update of I have a problem with it.
Sent from my Nexus 7 using XDA Free mobile app
Just finished sideloading the ota on mine and I've had no issues on the tablet but I had issues on my laptop with a no protocol error so a heads up if anyone runs into that error.
$!> said:
im on stock 6.0 and my tablet doesn't boot up after the 6.0.1 update install.
its stuck in infinite boot loop.
tired clearing the cache partition from recovery but in vain!
any help?
Click to expand...
Click to collapse
6.0.1 running fine on my very stock unrooted N7/2013. Installed via OTA.
Bob Denny said:
6.0.1 running fine on my very stock unrooted N7/2013. Installed via OTA.
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Click to collapse
mine was never rooted,bootloader was never unlocked,nothing done to my tab which the manufacturer hadn't done!
it was fine till 6.0 update and i got a notification to download and install the new update i.e 6.0.1 which was around 63mb in size and now all my tablet is stuck in infinite boot loop till the battery drains.
tried clearing cache from recovery but in vain!
i don't want to format/factory reset as i have data which is very important.
any help would be much appreciated!
Yeah i'm having the same issue too. 100% stock 32gb Nexus 7 stuck on bootloop after installing the update.
Couldn't be lack of space in /system could it? Just a SWAG believe me.
The OTA worked fine for me on a stock, unlocked and unrooted razorg (LTE), coming from MRA58V.
I have the same issue. Stuck after app optimisation during boot. 100% stock, no root, not twrp recovery. I have the feeling that this is somehow connected to disabling google apps (applications-> disable, no titatium backup or the like), since it happened after I rebooted after disabling most of the google apps. Can someone who got 6.0.1. working flawlessly confirm that no google apps have been disabled in the system?
I'm rooted but I did notice that there is *0* mb left in /system after I updated to 6.01, maybe use the Uninstall System Apps app and delete Google Sheets Docs and Slide and see what happens?
I'm totally stock and never had an issues updating
Hello, I'm having a strange issue with March Security Patch update. 3 days ago I received via ota this update, did it and everything was OK. The day after, I rebooted the phone, and sudden it turns black and rebooted by itself looping on coloured little balls before G logo. Another reboot and when it turns on I noticed that it downgraded by itself on February patch security, giving me the March update aviable via ota again.
I reupdated but the day after, once again the same thing. And once again yesterday...and once again today. What have I to do?
hbkekko said:
Hello, I'm having a strange issue with March Security Patch update. 3 days ago I received via ota this update, did it and everything was OK. The day after, I rebooted the phone, and sudden it turns black and rebooted by itself looping on coloured little balls before G logo. Another reboot and when it turns on I noticed that it downgraded by itself on February patch security, giving me the March update aviable via ota again.
I reupdated but the day after, once again the same thing. And once again yesterday...and once again today. What have I to do?
Click to expand...
Click to collapse
Is your bootloader unlocked or any root or anything of that sort? That's a very weird issue. There are reports of the Nexus 6 being downgraded to 7.0 by Google but I'm not sure if it's a software push they are doing to cause that to happen.
You may have to wipe cache and try the update again.
Jammol said:
Is your bootloader unlocked or any root or anything of that sort? That's a very weird issue. There are reports of the Nexus 6 being downgraded to 7.0 by Google but I'm not sure if it's a software push they are doing to cause that to happen.
You may have to wipe cache and try the update again.
Click to expand...
Click to collapse
I tried to wipe cache from settings, storage but didn't work. Yes I've unlocked bootloader but no root. Could this be the problem?
No, shouldn't affect anything just being unlocked. Now if you installed TWRP, that might cause this. I didn't use an OTA to go to the march update so idk if it might be at fault, I was on pure Nexus so chose to flash the factory image and haven't had any issues so far.
Sent from my Pixel XL using Tapatalk
Solved flashing the latest factory image via fastboot
Anybody else with this problem? My 6 Pro gets soft bricked with the
SD1A.210817.036.
It loses the signal (Tmobile) then restarts to recovery saying
“Cannot Load Android System. Your Data May Be Corrupt” It gives me the option to "Try again." or to "Factory data reset."
Device Completely stock
This is what I have done
1
Try Again (Same behavior)
2
Factory Reset (Multiple times), would let me finish the setup but as soon restores my data and apps happens all over again.
3
Sideload Rescue OTA (SD1A.210817.036.) same ****
4 now with heavy weapons
Unlocked bootloader, manually flashed factory images (Unlocked) the factory image it's an older version but seems to work perfectly (I'm able to set up and restore my data, but the phone automatically downloads the OTA update and the same thing all over.
5
Got a device replacement (Hella lucky they had my device in stock)
6
Different new Pixel 6 Pro Same behavior as soon the OTA hits and finishes to restore my apps.
7
Tried Manually flash, use the online google tool with different builds (tried the Tmobile stock)
Always the same problem.
There's any way to wipe/repartition only the System portion? I remember having something similar back in the days with an S2 and was able to fix it with a Reflashing of the PIT partition through Odin
Any suggestions?
Only thing I see consistent is the data being restored. That data could be corrupted. Not sure if that's possible. Try setting up as new device or from a different backup.
I think"new device" is the way to go. Over the years I've found some apps don't work with a new update.
Points 5 and 6 suggest that it's something to do with your data and app restore causing the issue.
How modified was your previous device?
Just got my Pixel 6 Pro yesterday. I have had to restore 3 times. The first two were from a back up and the third time, from scratch and the same thing is happening. It took a while for the third time to happen (over night and a few hours into the day) and I thought I was safe and put a screen protector on and then bam! Just before it happens I get a lot of the Google apps like phone app and some heat app crashing, then it reboots and says Android is corrupt.
Corrupted data error message after December update
Hi! Is everyone else here struggling with Corrupted data error message after December update? Pixel asks to wipe data, but even if you do, it still do the same on the next reboot. There's Reddit thread about that going on:
forum.xda-developers.com