Haptic Feedback click/slapping noise. - One (M8) Q&A, Help & Troubleshooting

So I finally got an M8 that I was okay with, only one tiny scratch and tiny tiny imperfections in the plastic trim (like 2 little chips, half a mm if that, each)
The problem just started and its especially annoying at night, the haptic feedback now makes a click noise when typing you can hear it especially. As if its hitting something.
I've had 4 of these and they all have done it. And previous HTC phones have done this but not other phones i've had. Can I assume its just the type of motor HTC uses that kind of stinks for haptic feedback?
And no, I don't wanna turn it off.
I'm within my return period with about 5 days left but dont wanna exchange it again as they already probably hate me at that store cause I'm "picky" with a device I spent 700$ after tax on.

Does it for me too. Has an annoying inconsistency in the vibrations. Especially in the navigation bar buttons. Try the Google keyboard in the play store. They recently toned the vibration down and it's no longer irritating for me.
Sent from my HTC6525LVW using Tapatalk

Related

Poor Build Quality

Am I the only one noticing problems with this phone? I'm already on my fifth brand new Inc2 in a month. Faulty speakers, loose and falling apart charging ports, vibration device not working, and now the light up home buttons on the bottom have bright white circles around them clearly visible through the black cover.
Am I expecting too much from these phones or is the quality just going to ****?
Sent from my ADR6350 using Tapatalk
My speaker is quiet and I hate it. My charging port isn't loose but the housing around it is. My vibration is fine. And only my search key has the white circle.
Its going to ****.
Sent from my ADR6350 using XDA Premium App
My battery cover clicks a little bit, but it doesn't bother me much. Other than that its a great phone IMO.
06stang said:
Am I the only one noticing problems with this phone? I'm already on my fifth brand new Inc2 in a month. Faulty speakers, loose and falling apart charging ports, vibration device not working, and now the light up home buttons on the bottom have bright white circles around them clearly visible through the black cover.
Am I expecting too much from these phones or is the quality just going to ****?
Sent from my ADR6350 using Tapatalk
Click to expand...
Click to collapse
Yup I have all that and more. I try to look past it all until the Incredible 3 comes out. I think Verizon likes killing phones by turning them global *cough* Droid 2 *cough* or maybe HTC suck at making a sequel for a phone. Then again this phone was meant to be incredible s not 2 that was Verizon's fault. Honesty I played with the Evo3D and it made this phone look like yesterday's garbage. This phone is 3 steps forward and two steps back from the original. Oh btw WTF why does our front facing camera suck more than a year old Evo I noticed this comparing my friends Evo while checking out the Evo3D
sent via unrooted Droid Incredible 2
And by the way, the CLNR phones they're sending out are brand new not refurbs
Sent from my ADR6350 using Tapatalk
06stang said:
And by the way, the CLNR phones they're sending out are brand new not refurbs
Sent from my ADR6350 using Tapatalk
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Click to collapse
Damn dude, I must have gotten lucky. I'm still on my first DInc2 and its holding up better than any phone before it. feels solid, only a slight slight rattle in the usb port thats barely noticeable, and i have no such white circles around my capacitive buttons. I love this phone!
Speaker works fine.
Charging/USB port is slightly out of spec, but is not loose and works fine.
Vibrator is smooth, works fine.
Backlight on softkeys is a little wonky, but nothing annoying.
As I mentioned in another thread where you mention all these things, you somehow keep ending up with the short end of the stick. Most of these problems you have are not common. I've seen people that go through replacements a lot because of legit problems but they are pretty rare. I've seen it happen on all devices I've owned, and I still have my original first purchase devices in my desk drawer (I should really get rid of them).
Mine works perfectly, is built solid and is the best phone I have owned to date. I cant think of one thing that I would want to complain about, in regards to the phone.
Damn, you guys are lucky. I just keep getting the shaft when it comes to quality control.
I was very happy with the last Inc1 AMOLED refurb I got. Perfect. Then that stupid ass gingerbread radio had to go and kill it.
Sent from my ADR6350 using Tapatalk
I'd also like to mention I'm not crazy or just coming up with ****. I love this phone and just want it working correctly like everyone else's Inc2 around me.
Sent from my ADR6350 using Tapatalk
Loudspeaker on back ain't great but not bad either. Vibrate isn't as strong as I'd like it to be but that was true for my Eris too.
I couldn't be happier with my phone.
I'm on my second DINC2. The first one had a really annoying buzz on calls in the earpiece speaker. When I was at the store getting my replacement, I immediately noticed a difference in the vibrate feedback. The new one was a LOT stronger.
I probably would have never noticed the circles around the buttons. Mine only has the circles around the search and back button. I guess that it doesn't really bother me.
06stang said:
I'd also like to mention I'm not crazy or just coming up with ****. I love this phone and just want it working correctly like everyone else's Inc2 around me.
Sent from my ADR6350 using Tapatalk
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Click to collapse
I believe you. As I mentioned, I knew someone that went through something like 6 or 7 Dares before getting one that worked.
nimdae said:
I believe you. As I mentioned, I knew someone that went through something like 6 or 7 Dares before getting one that worked.
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Click to collapse
My Dare was my favorite phone before moving to Android. No replacements on that one.
Yeah the white circles are prominent and around the search and back buttons.
And honestly I wouldn't care about the white circles because the speakers and vibrate work but I have the opportunity to get a brand new Inc2 with potentially none of these problems. This might be my only chance before settling down with this phone for two years.
The vibrate was VERY strong on my last Inc2. So strong that it started to shake itself loose and rattle.
Sent from my ADR6350 using Tapatalk
You must be cursed or someone at VZW must have it in for you.
Admittedly this is my first android handset (and is making me realize that what I've been loving about my nook color isn't having a tablet but simply having an android device) but it's also quite possibly the finest phone I've ever owned.
No complaints at all about the speakers - in fact it's got the best call quality out of the last several phones I've had. The external speaker isn't super loud, but it's loud enough for me - it's a phone not a boom box
The usb port has no play at all, if anything it's too tight.
The vibrator works and seems both more powerful and smoother than any other phone I've had.
Yes, I can see a bit of light leaking through the black mask around the soft keys...but only if I'm really looking for it. Not nearly enough to be distracting. The way they seem to "flash" as I tilt the phone and the light source reflects internally is far more annoying. But really that's the only thing I could come close to complaining about on this phone.
The only other thing I can think of to complain about is a complaint I have about every phone on the market today - the camera lens is too exposed with no protection! My last phone (a Samsung Omnia) the camera only lasted about 10 months before being nearly useless due to scratches on the lens. I can only think of two phones off the top of my phone that have really nailed this. A old LG flip phone my dad had back when they first started putting cams in phones that had a sliding lens cover. And my wife's Hero which has a clear cover over the lens that's part of the battery cover so if it gets scratched you can at least replace the cover. But since pretty much every phone on the market right now has a lens that protrudes I can't really consider it a complaint about the inc2 specifically.
I couldn't ask for a better phone than this one! No light leaks, tight usb port, loud speaker, and both battery covers are tight. I bought the extended battery and it protects the camera lens and flash lenses pretty damn good from scratches and cracks
Sent from my ADR6350 using XDA App
My only complaint is that the back casing around the headphone jack seems loose, and it clicks a bit. Good thing I love my case
bigslam123 said:
Mine works perfectly, is built solid and is the best phone I have owned to date. I cant think of one thing that I would want to complain about, in regards to the phone.
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Click to collapse
Pretty much share the same experience.
I do however have a TPU case and a ZAGG screen protector if that adds anything to my build quality opinion.
I got 4 "like new" DI2's today as replacements for our fascinates. All but one of them have incredibly weak vibrate and haptic feedback, with haptic being barely noticeable at all on two of the devices. One has a pink tinted screen and another has faintly visible horizontal lines running down the display. Yet another device has two small scratches at the bottom of the screen. Every device has the circle backlight issue, but in different degrees. Definitely seems to be a great deal of variability in the manufacturing process.
renf said:
I got 4 "like new" DI2's today as replacements for our fascinates. All but one of them have incredibly weak vibrate and haptic feedback, with haptic being barely noticeable at all on two of the devices. One has a pink tinted screen and another has faintly visible horizontal lines running down the display. Yet another device has two small scratches at the bottom of the screen. Every device has the circle backlight issue, but in different degrees. Definitely seems to be a great deal of variability in the manufacturing process.
Click to expand...
Click to collapse
Good god man! I feel bad for tellin ya in irc to get them! Lol. I hope you get some better ones. Mine was new when I received it. I've had it bout a month now. I still stand by my original statement. Better than the sf. Sorry for your misfortune.
Bob
Sent from my Dinc2.

[Q] Vibration hit the shell?

Hi,
I just wanted to hear if this is just me or this is the way it is.
When I lets say are writing a message the vibration goes off for each key press. So lone so good.
But what I sometimes hear is a small echoing noise as if the vibrating weight is touching the shell. The sound reminds me of a small knocking sound.
Do you all have this? Or am I the only one perhaps?
Thanks on beforehand!
-Andreas
Had this on my first one x. Then the screen started creaking so I replaced it. This one has some ripple on the left when under light pressure. Think I'll be taking this back to the store too. still love the phone though.
Sent from my HTC One X using XDA
I have had this too but am sure its nothing to worry about, i reckon its the haptic feedback getting a bit frisky that's all. My phone has been working perfectly since i had it on 11 April
Thanks for the reply guys! Good to know I'm at least not alone. Other than this I have seen nothing wrong and love it. Maybe I should mail HTC and ask for their opinion?

Screen not assembled flush?

Anyone else have a problem with the screen not being assembled correctly?
If I swipe down from the top left for notifications, it's smooth going from the metal to the glass. But if I swipe down from the top right to do the quick settings, there's a noticeable gap. Or not really gap, but the screen sits higher than the metal. Friggin annoying as hell, considering how much I go to the quick settings. This and the notification light not working are already making me reconsider buying this thing....
I had that issue and T-Mobile gave me a new one. Manufacturered 4/9. I've yet tried to S-OFF.
Sent from my HTC One_M8 using XDA Premium 4 mobile app
Cool, I'll call them and see if I can swap it out. Does your notification light work?
E30Nova said:
Anyone else have a problem with the screen not being assembled correctly?
If I swipe down from the top left for notifications, it's smooth going from the metal to the glass. But if I swipe down from the top right to do the quick settings, there's a noticeable gap. Or not really gap, but the screen sits higher than the metal. Friggin annoying as hell, considering how much I go to the quick settings. This and the notification light not working are already making me reconsider buying this thing....
Click to expand...
Click to collapse
I've returned two to T-Mobile for the same problem and a few other issues. The 3rd one I got is much better, still not 100%, but it's fine... At this early point in the game, I'm starting to think that you have to be super lucky to get one that is perfectly smooth and flush.
I have seen some people say that a screen protector will solve the problem or at least make it better, could always try that.
I know that with every first batch or so of a new device, there will be some duds... but man, seems more people than usual having issues related to build quality on this phone. It's an expensive device and HTC is marketing it as a "premium" device - if you're not happy with the build, by all means, go exchange it.
mine had the same problem. I did exchange it for a new one it's a little better. but now I know why samsung don't want to make a metal device.
Wow, I wonder how many people have this problem...
Like @aimfire72 said, with this being touted as a premium device with the whole "zero gap" design, you'd expect it to be assembled a little better... I'll probably be taking it back to T-Mobile tomorrow and hopefully the one I get is better.
I feel like I have been lucky. I have had no issues with the screen or speakers.
Sent from my HTC One_M8 using Tapatalk
Yeah same **** here this is very annoying
Sent from my HTC One M8
My speaker grills are maybe MAYBE a human hairs width higher than the screen. We wound up with 4 lines, and all got the m8, and some of the other ones have more noticeable differences in height, but none of the other people using them have said anything, and I don't think they really care. I think that's something we often lose sight of, is that for most people that's just something they don't even think of. Sure, it would be nice if it was perfect on every device, but as long as it's within tolerance and the grills aren't popping up like some people have had, most people won't probably notice or care.
In any case, compared to my M7, the height difference is MUCH improved. My screen was decently higher than the top speaker grill, and that annoyed me as I always felt it when I swiped down the notification bar, but I got used to it and with a screen protector it just blended in to that bump.

[Q] Do all devices have light leak?

I'm on my 4th M9 and every phone I had seems to have light leak. Its noticeable in a dark room and the light leaks out from the volume rocker area. Some devices you can see straight on, others you notice with a slight tilt. The 4th device has it by the volume button and in the lower left corner. Its as if the screen isn't touching the side panel all the way. Has anyone gotten a phone without this? Thinking of giving up but love the software experience of the M9.
Sent from mobile.
Am I the only one who's astounded that someone would even think to check for, or be bothered by, such a thing, let alone return three otherwise perfectly functional phones over it?
A $830 phone shouldn't have light bleed. If I'm using it at night no light from under the screen should be visible on the side due to manufacturing issues.
I see it as nitpicking, yes it does a little, but easy zoned out.
danv28 said:
A $830 phone shouldn't have light bleed. If I'm using it at night no light from under the screen should be visible on the side due to manufacturing issues.
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Click to collapse
Since you're already on your 4th M9, it's not a manufacturing issue, it's a design issue. If this is what's so important to you, then you're going to have to pick a different phone and hope it doesn't do the same thing.
Mine doesn't, at least I haven't noticed it. It is nitpicking and the price you pay for the phone is to pay for the components and the design and other tangible reasons, not to ensure some light doesn't come out of it in the dead of night.
What I have noticed is that light leaks out of the led on the back when I take a photo though.. it's a little disconcerting when I try and take a picture at night...
I had two M8s with light leaks that got progressively worse over a couple of months, presumably because the display was lifting (Had this same issue with my HTC Droid DNA to some extent as well) . Last time I go for a One until this general design is changed.
Mine might, but since I have a case on it, I couldn't tell you.
Sent from my HTC One M9 using Tapatalk
My HTC One M9 also has a light leak in the same spot, it's a little annoying but I can deal with it.
My first had a stuck pixel so I was able to get it replaced.
This one came with a nice scratch on my screen out of box but they told me they could not justify a replacement for that and the light leak.
To be honest I was a bit glad he said no as I do not have to re-root or unlock anything again.
danv28 said:
I'm on my 4th M9 and every phone I had seems to have light leak. Its noticeable in a dark room and the light leaks out from the volume rocker area. Some devices you can see straight on, others you notice with a slight tilt. The 4th device has it by the volume button and in the lower left corner. Its as if the screen isn't touching the side panel all the way. Has anyone gotten a phone without this? Thinking of giving up but love the software experience of the M9.
Sent from mobile.
Click to expand...
Click to collapse
Mine does not do this, are you getting these devices from a store? My guess ( if that is the case) is that it's a faulty batch and they should be made aware, the reason why this is probably so annoying to you is because it's a great looking phone and you don't want any issues, even though this is a problem that is cosmetic and didn't affect performance is any way.
Either have a word and swap it again, admit defeat? Or change handsets, but assure you, this is not normal.
---------- Post added at 01:43 AM ---------- Previous post was at 01:40 AM ----------
SEGACDX said:
My HTC One M9 also has a light leak in the same spot, it's a little annoying but I can deal with it.
My first had a stuck pixel so I was able to get it replaced.
This one came with a nice scratch on my screen out of box but they told me they could not justify a replacement for that and the light leak.
To be honest I was a bit glad he said no as I do not have to re-root or unlock anything again.
Click to expand...
Click to collapse
Wouldn't swap it for a scratch? No that's bull. They should change that 100%. I used to work in the industry, I still do indirectly, sometimes shop workers open boxes to check out new devices , always be wary of a shop attendant walking towards you whilst opening the box, check it before opening, run through some simple tests prior to leaving the store also. To prove it wasn't you at fault if there is a fault.

home button defect? need advice..

Couple questions. Can anyone move their home button at all vertically? Mine does slightly only on the left side. Also if I just barely push/click it on the very right corner of the button I can make it click without a response however if I push it with normal force on the right it responds like normal. I can't do this on the very left side/corner. That side is very sensitive and if I barely touch it it responds. The feel/sound is a little different when I push the right side too. It's definitely a tighter fit on that side.
I'm wondering if I should go through the hassle of trying to get a replacement because of this. My s6 had a bad wobbly loose home button and it was annoying. I ordered my phone through Verizon customer service through an upgrade. If I want them to send me a new one they have to charge me $200 again and then when I send one back I have to wait 10 days for a refund.. And the closest Verizon store is almost 2 hours away
I'm also hesitant to swap bcuz first charge on this one and I'm already getting over 6 hours on screen time and I haven't even disabled any bloatedware yet. It however does have the gap/light leak all around but apparently majority of them have that. Advice? What would you do in my position? Thanks guys... Wish I could just get a perfect device for once.
Maybe you're over thinking it lol mine sometimes clicks, sometimes doesn't, but never bothers me. But to answer your question on the vertical movement..the whole button has a slight vertical movement for me when I try and rock it lightly.
koppee1 said:
Maybe you're over thinking it lol mine sometimes clicks, sometimes doesn't, but never bothers me. But to answer your question on the vertical movement..the whole button has a slight vertical movement for me when I try and rock it lightly.
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Click to collapse
I think so too bro. I'm having Verizon mail me another one though and then I'll compare and pick. Had to drop another 200 bucks to get them to send another one lmao will refund though when they get one back...
It's very rare you find a galaxy phone with a perfect home button...
My recalled note was completely perfect, but the home-button on my new note often clips the glass on the left side. It's pretty annoying but I'm not sure if it's anything to return it for. The screen protector was also applied badly, completely unaligned and bubbly - seams quality went down after the recall.
Seems like every Galaxy device on this forum has a person who overly analyzes the behavior and mechanical characteristics of the home button....smh
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