I bought the Oppo Find 7a 2 weeks ago. Everything is great except that the phone would randomly lose data connection on T Mobile 3G/4G network. I am aware of the APN fix and the phone seems to work fine when the data connection is established. I have to keep toggling mobile ON/OFF but it seems more miss than hit.
I also contacted Oppostyle of the issue and it has been 3 days without any response.
Has anyone have similar issues? I bought this one to replace a Nexus 5 (which I moved to another network) and that phone never had data issue in those locations. I sure hope Oppo responses soon. Not expecting this much of trouble from a top of the line phone and I thought Oppo service was good.
Problem confirmed
I have the same issue. Usually once in 24h period.
Hi jebulol,
My success rate is pretty low. I would say less than 30%, data connection would work.
Still no reply from Oppostyle... crossing fingers..
Well so much for buying the 7a
I guess I will wait for the OnePlus One
I've got the international version and get 3G/HSPA+ back and forth, though I suspect the flaky H+ is more due to my area than the device. Seeing ~8Mbps down / 2 up on H+- not going to be setting any records, but plenty for my purposes (all the heavy lifting I do with data is by wifi anyway- I'm on the pauper data plan). If anyone has any particular tests or diagnostics they'd like run I'll be lurking around.
My 7a Don't have these issues. LTE works fine here.
Sent from my X9006 using XDA Premium 4 mobile app
I am not able to get any data connection if i have data mode set to automatic. As my provider offers no 4G anyways i set it to 3G only and that way it works fine. No idea if this helps, just what i found out.
this loss of data is starting to annoy me so much that my 7a could be going on gumtree
tonybhoy said:
this loss of data is starting to annoy me so much that my 7a could be going on gumtree
Click to expand...
Click to collapse
I never got any response back from Oppostyle.
The phone has improved a bit after a couple of system update. I would say a 50/50 chance that data would work now. Btw, I live in Houston which is a major Tmobile hub so it seems I got a lemon and Oppo decided NOT to do anything about it.
petabb said:
I never got any response back from Oppostyle.
The phone has improved a bit after a couple of system update. I would say a 50/50 chance that data would work now. Btw, I live in Houston which is a major Tmobile hub so it seems I got a lemon and Oppo decided NOT to do anything about it.
Click to expand...
Click to collapse
i just sent mine back today,heres hoping the next one is better
Oppo Find 7a Data Issue
petabb said:
I bought the Oppo Find 7a 2 weeks ago. Everything is great except that the phone would randomly lose data connection on T Mobile 3G/4G network. I am aware of the APN fix and the phone seems to work fine when the data connection is established. I have to keep toggling mobile ON/OFF but it seems more miss than hit.
I also contacted Oppostyle of the issue and it has been 3 days without any response.
Has anyone have similar issues? I bought this one to replace a Nexus 5 (which I moved to another network) and that phone never had data issue in those locations. I sure hope Oppo responses soon. Not expecting this much of trouble from a top of the line phone and I thought Oppo service was good.
Click to expand...
Click to collapse
Yes, I have the same problem. When I got mine initially the data was working. My problem started after I upgraded to the latest software.
I contacted Oppo support and they asked me to perform the following on my phone and send the data back to them. I just sent it yesterday and I'm waiting for them to get back to me. So, you may want to do the same thing and open a support ticket. 1st you will to create an account on the Oppo support web site.
And to save you time follow this procedure and send it to them as well. It's a large file, zip the file and send via your email once you get the acknowledgment from them on your support ticket..........
" Please follow this simple steps:
1. Input *#800# to Dial pad to enter Engineer mode, entry device_log.
2. Click delete histroy log(the first button), then click the open device-log(the second button).
3. When you encounter this issue again, navigate to file manager(path: Files > Phone storage)
4. Copy the folder diag_logs to the computer and compress it to a ZIP file.
5. After you're done repeat Step 1 and turn off device-log(the third button).
Once you obtain the file please let us have it attaching it into your next email."
petabb said:
I bought the Oppo Find 7a 2 weeks ago. Everything is great except that the phone would randomly lose data connection on T Mobile 3G/4G network. I am aware of the APN fix and the phone seems to work fine when the data connection is established. I have to keep toggling mobile ON/OFF but it seems more miss than hit.
I also contacted Oppostyle of the issue and it has been 3 days without any response.
Has anyone have similar issues? I bought this one to replace a Nexus 5 (which I moved to another network) and that phone never had data issue in those locations. I sure hope Oppo responses soon. Not expecting this much of trouble from a top of the line phone and I thought Oppo service was good.
Click to expand...
Click to collapse
Have the same problem
Open settings
Mobile settings
Choose only 2g
Deactivate mobile data
Wait
Activate mobile data
.... now you see E
Change stetting back to 4g/3g/2g auto
Very awfull
But no reaction from oppo
I go back to Apple....
Apple had about same problems with iPhone3 - solved in 2 weeks
Try the KulayOS ROM, it works flawlessly on T-Mobile LTE.
---------- Post added at 05:39 AM ---------- Previous post was at 05:38 AM ----------
Also for some reason the APN settings don't stick, so the solution is to create a while new APN then delete the old one. That worked for me.
oppo find 7 data drop
Hey i have the same or similar problem with my oppo find 7t. Most cases the phone shows that data is running but even though it does not work.
I turn off and on the data and then data works for 1-10 minutes if I'm lucky more. Data drops so often...
I have been looking for a solution through Google but have not found anything, guess this is a big and serious problem that exists in all colorOS for find 7a or 7 and OPPO has not solved it.
What Find 7 do you have? The 9007(US version) works flawlessly on T-Mobile. T-mobile 4g operates on band 4 @ 1700 and 2100 Frequency. The international version Oppo F7 doesn't work on the 2100 frequency only 17000 so that may be your problems.
Related
Hi,
I am not sure if this thread already exists but I am a bit caught up with this issue with my HTC One X(Arabic Version)
For the past One month I have been facing the issue initially I thought it was due to my old SIM card so I replaced it & still the issue exists.
What happens is that even when the signal bars are full and seems to be connected to the network I am not able to make phone calls, send Text messages or use the Mobile Data in short no network usage.
This usually happens when I am using the Mobile Data when suddenly it stops functioning but I dont get notified as the Network bars are still good enough.
The only way to get the network back is by restarting the Device.
I am using a Custom ROM.
Will going back to Stock help or this is a Hardware Issue???
A prompt reply will be really appreciated as the loss of network is causing delays in my daily works..
Thanks in Advance!!!
tweeted to @HTC
I sent a tweet to @HTC and they advised me to try the actions mentioned on this page: https://support.htc.com/?title=en-us/HTC_Thunderbolt_Verizon_Wireless/News_%26_Downloads/Troubleshooting_Common_Issues_After_HTC_ThunderBolt%E2%84%A2_Ice_Cream_Sandwich_(ICS)_Update_|_4.2.13
It's not for the One X but the process is the same.
I gave it a try but I can't really tell yet..
If anyone cares, here's the twitter conversation: https://twitter.com/M_Possamai/status/377385531031949312
I doubt it'll work but maybe it will for one or two people.
It doesn't hurt anything anyway.
syed hasan rizvi said:
Hi,
I am not sure if this thread already exists but I am a bit caught up with this issue with my HTC One X(Arabic Version)
For the past One month I have been facing the issue initially I thought it was due to my old SIM card so I replaced it & still the issue exists.
What happens is that even when the signal bars are full and seems to be connected to the network I am not able to make phone calls, send Text messages or use the Mobile Data in short no network usage.
This usually happens when I am using the Mobile Data when suddenly it stops functioning but I dont get notified as the Network bars are still good enough.
The only way to get the network back is by restarting the Device.
I am using a Custom ROM.
Will going back to Stock help or this is a Hardware Issue???
A prompt reply will be really appreciated as the loss of network is causing delays in my daily works..
Thanks in Advance!!!
Click to expand...
Click to collapse
i got this problem too but in my xperia z how to solves thiss , its annoyingg
Hopefully someone here can advise me on this issue I have been getting with my Nexus 5x and using chrome but issue also happens in youtube. Note I have not setup my phone with a SIM yet, just been testing out the phone features and Android 6.0
When connected to my home networtk chrome and youtube work fine but every now and then the web page loading seems to stall in chrome, and then i watch the wifi signal disconnect and then reconnect and then the web page will load, but before it does i get the error message
dns_probe_finished_no_internet and sometimes its ERR name not resolved or ERR_NETWORK_CHANGED or similar inside chrome.
it seems to recover after about 30secs and then i have full wifi again. it just keeps happening This seems to be random at the moment but is consistent. My home network is pretty solid and all my other devices work fine and do not exhibit this issue, my wifi is solid.
I have done all the usual forget network, wipe system cache and static IP etc. nothing makes a difference. can anyone shed some light what might be causing this?
thanks
Did you manage to solve the problem? I got my phone last week and I am having the exact same problem.
I should mention that I am on stock unrooted and using At&t network. I checked the wifi connection from my older phone lg optimus g and it seems to be fine. It keeps on disconnecting and reconnecting on my 5x though and I think that is draining the battery faster than anything else. My top two battery uses are android system and android os rather than sceeen.
Do you think it is a hardware problem?
friendlyguy55 said:
Did you manage to solve the problem? I got my phone last week and I am having the exact same problem.
I should mention that I am on stock unrooted and using At&t network. I checked the wifi connection from my older phone lg optimus g and it seems to be fine. It keeps on disconnecting and reconnecting on my 5x though and I think that is draining the battery faster than anything else. My top two battery uses are android system and android os rather than sceeen.
Do you think it is a hardware problem?
Click to expand...
Click to collapse
Have the same problem with mine after one week's use. Was fine until this morning.
On hold with warranty service now and will be getting a replacement.
Don't wait, use the warranty.
---------- Post added at 10:25 AM ---------- Previous post was at 10:23 AM ----------
My problem was more global than just while using Chrome. Don't know if that matters....
ChauncyG said:
Have the same problem with mine after one week's use. Was fine until this morning.
On hold with warranty service now and will be getting a replacement.
Don't wait, use the warranty.
---------- Post added at 10:25 AM ---------- Previous post was at 10:23 AM ----------
My problem was more global than just while using Chrome. Don't know if that matters....
Click to expand...
Click to collapse
Any luck getting rid of the problem? I even factory reset my phone but the problem is still there. My problem is also global, not just in chrome. I think that there is a problem with the wifi of the phone. I do not want to root and install a new kernel as of yet. Just want to stay on the stock rom.
What did the warranty service say? Is this a common problem with the 5x? I would rather not RMA if the problem can be solved by some other means. I put on the screen protector so well. Don't want to do it all over again lol.
Also, is Android OS on the top of the list in battery drain? It is for me and I think the wifi connecting and disconnecting prevents the phone from sleeping.
friendlyguy55 said:
Any luck getting rid of the problem? I even factory reset my phone but the problem is still there. My problem is also global, not just in chrome. I think that there is a problem with the wifi of the phone. I do not want to root and install a new kernel as of yet. Just want to stay on the stock rom.
What did the warranty service say? Is this a common problem with the 5x? I would rather not RMA if the problem can be solved by some other means. I put on the screen protector so well. Don't want to do it all over again lol.
Also, is Android OS on the top of the list in battery drain? It is for me and I think the wifi connecting and disconnecting prevents the phone from sleeping.
Click to expand...
Click to collapse
<----------------->
Tried everything, reset network connections and then tried a complete reset and attempted new setup but the wifi was too flaky to complete the setup. Since the problem happened while I was using the phone I was not able to observe the effect on battery life. I would imagine it would take a big hit trying to connect and failing continuously.
Did this before calling Google so I wouldn't have to do this while on the phone. Warranty Service did not mention any ongoing problem with the wifi.
Am setting up the replacement currently. I'll save rooting, etc. until I've used the phone for a good while.
Bite the bullet and send it back. It's not going to heal itself.
ChauncyG said:
<----------------->
Tried everything, reset network connections and then tried a complete reset and attempted new setup but the wifi was too flaky to complete the setup. Since the problem happened while I was using the phone I was not able to observe the effect on battery life. I would imagine it would take a big hit trying to connect and failing continuously.
Did this before calling Google so I wouldn't have to do this while on the phone. Warranty Service did not mention any ongoing problem with the wifi.
Am setting up the replacement currently. I'll save rooting, etc. until I've used the phone for a good while.
Bite the bullet and send it back. It's not going to heal itself.
Click to expand...
Click to collapse
Hi guys,
Just updated to 6.0.1 OTA and yes the problem remains and seems even worse now. Can I ask how you go about the warranty? Is there a number to call google directly?
855.836.3987
ChauncyG said:
855.836.3987
Click to expand...
Click to collapse
oops sorry I should have said im in the UK, dont worry il find it. Can I ask is your replacement phone working correctly now, no wifi drop outs as before? if so what version of marshmallow are you on?
I've only been using it about 8 hours but no problems so far. The phone updated to 6.0.1 during the initial setup.
You can find the phone # for the UK by using a 'Contact Us' link in the Devices Store on Google Play.
ok so I seem to have fixed this issue been having and it turns out the phone itself is fine. The issue was with 2.4Ghz wifi networks. There are quite a few in my local area and there is probably a lot of cross talk on channels. So i setup a 5GHz network and my n5x seems rock solid since ive connected to that. no one single drop out all day! speeds are also much faster im getting 150MB download speed on wifi lol...
i changed nothing else on my phone just for the record. hope this maybe also helps someone else
KTroopA said:
ok so I seem to have fixed this issue been having and it turns out the phone itself is fine. The issue was with 2.4Ghz wifi networks. There are quite a few in my local area and there is probably a lot of cross talk on channels. So i setup a 5GHz network and my n5x seems rock solid since ive connected to that. no one single drop out all day! speeds are also much faster im getting 150MB download speed on wifi lol...
i changed nothing else on my phone just for the record. hope this maybe also helps someone else
Click to expand...
Click to collapse
I think I have an issue with the college wifi as well. I asked my friends who are using the same wifi network and their phones also do not seem to remain connected. I thought that it was an issue with my phone but I guess it is not.
To test that, I connected my phone to my college wifi all night and when I woke up in the morning, more than 20% battery had been used probably because of disconnecting and reconnecting continuously. The next night, I connected to some other wifi and there was less than 3 or 4% drop in battery overnight.
I hope they upgrade the college wifi as the battery drain is very annoying.
Latest skins
Try clearing cache and cookies of the browser and Restart it.
I'm in UK with a unlocked HTC10 from carphone warehouse, on the ThreeUK network.
Recently I've noticed that I no longer connect to 4g other than a few very rare occasions.
The only changes,
1. full update to the latest OS
2. I removed the sim card and put it into an old phone, when I re-inserted it into the HTC I got "network updates" which I accepted.
Things I have done after verifying mobile network/data is set to AUTO
1. delete all APN
2. reset APN to details available on my carrier website
3. Settings >backup+reset>network settings reset.
The odd thing is very occasionally it does decide it likes LTE and it works fine.. but its rare.. even if I do a reboot or toggle airplane mode.... the second I remove the sim card and put it into my old phone I have LTE, so it really isn't a signal issue.
My network have suggested a factory reset, but I am not rooted and have game data among other things that are impossible to backup. so at this stage I would rather not .
totally flummoxed by this one!!! any help or suggestions appreciated...
stupink said:
I'm in UK with a unlocked HTC10 from carphone warehouse, on the ThreeUK network.
Recently I've noticed that I no longer connect to 4g other than a few very rare occasions.
The only changes,
1. full update to the latest OS
2. I removed the sim card and put it into an old phone, when I re-inserted it into the HTC I got "network updates" which I accepted.
Things I have done after verifying mobile network/data is set to AUTO
1. delete all APN
2. reset APN to details available on my carrier website
3. Settings >backup+reset>network settings reset.
The odd thing is very occasionally it does decide it likes LTE and it works fine.. but its rare.. even if I do a reboot or toggle airplane mode.... the second I remove the sim card and put it into my old phone I have LTE, so it really isn't a signal issue.
My network have suggested a factory reset, but I am not rooted and have game data among other things that are impossible to backup. so at this stage I would rather not .
totally flummoxed by this one!!! any help or suggestions appreciated...
Click to expand...
Click to collapse
possible solutions:
- get new sim card
- hard reset done inside stock recovery
Sent from my hTc 10
Thanks.
I got a bit of time today, so did a factory reset.. same error still.. and again I put the sim in my old phone and bang 4g straight away..
in the HTC if I leave it in a strong signal position for several minutes I can see 4g occasionally pop up, but if I walk away from the window it goes again, even though I get 4g through the whole house on my old phone, and did on the htc when I first got it.
Actually thinking theres a hardware fault now.. bit of a strange one.. but looks like i'll have to return the phone tomorrow. we can try a different sim first in the shop
Just an update.
I spoke several times to HTC, one ran through basic resets with me no change (hardly surprising as I've already done a hard reset). this agent "sent through" details for return item for fix.. but these took days to arrive so in the meanwhile thinking they were lost I phoned again.
This agent was going to send me a email with lots of settings changes to try... this email never arrived....
Now since then I've done a lot of research online, and found that there are quite a few sites saying the htc10 on the new software has LTE issues, poor signal dropping signal etc.. IE it is my error, so why did htc support not know this? I wonder if its generic media articles or actually a "known" fault... its so hard to search here as both 4G and LTE are too short search terms..
Now Do I bother to send it back to them and be without my phone for a couple weeks?? if its software then surely they cannot do anything... I wonder how long until the next OTA update that may fix this if I just wait it out??
Really don't know what to do, I rely on my phone a lot, 4G isn't really "needed", but I do find the 3g signal is quite poor around a lot of areas I used to get good 4G.
stupink said:
Just an update.
I spoke several times to HTC, one ran through basic resets with me no change (hardly surprising as I've already done a hard reset). this agent "sent through" details for return item for fix.. but these took days to arrive so in the meanwhile thinking they were lost I phoned again.
This agent was going to send me a email with lots of settings changes to try... this email never arrived....
Now since then I've done a lot of research online, and found that there are quite a few sites saying the htc10 on the new software has LTE issues, poor signal dropping signal etc.. IE it is my error, so why did htc support not know this? I wonder if its generic media articles or actually a "known" fault... its so hard to search here as both 4G and LTE are too short search terms..
Now Do I bother to send it back to them and be without my phone for a couple weeks?? if its software then surely they cannot do anything... I wonder how long until the next OTA update that may fix this if I just wait it out??
Really don't know what to do, I rely on my phone a lot, 4G isn't really "needed", but I do find the 3g signal is quite poor around a lot of areas I used to get good 4G.
Click to expand...
Click to collapse
Bro im on 3uk but im on us unlocked firmware with working 4g lte and volte and wifi calling...
On stock 3 firmware i had appalling 4g connectivity but 4g has been crap on 3 for years. Try s off and update firmware to .617 and use a custom rom like viper
MrH871 said:
Bro im on 3uk but im on us unlocked firmware with working 4g lte and volte and wifi calling...
On stock 3 firmware i had appalling 4g connectivity but 4g has been crap on 3 for years. Try s off and update firmware to .617 and use a custom rom like viper
Click to expand...
Click to collapse
Thanks, I'm currently on 2.41.401.3
I have good 4g on my old phone (now sold), and this htc10 was better when I first got it, now its aweful,
Can you link me the exact software youre using? I'm very new to the HTC, I assumed the europ unlocked software would be the same as USA? but I don't get Volte or Wifi calling on 3uk..
I use mirrorlink quite a lot, and like the HTC software, so i'm keen to keep on a stock rom so I can use android pay as well etc.. or is your rom custom/rooted etc? Sorry to pester, you're the first threeuk customer on this phone I've come across. any extra details/information would be awesome thanks.
stupink said:
Thanks, I'm currently on 2.41.401.3
I have good 4g on my old phone (now sold), and this htc10 was better when I first got it, now its aweful,
Can you link me the exact software youre using? I'm very new to the HTC, I assumed the europ unlocked software would be the same as USA? but I don't get Volte or Wifi calling on 3uk..
I use mirrorlink quite a lot, and like the HTC software, so i'm keen to keep on a stock rom so I can use android pay as well etc.. or is your rom custom/rooted etc? Sorry to pester, you're the first threeuk customer on this phone I've come across. any extra details/information would be awesome thanks.
Click to expand...
Click to collapse
Search for SneakyGhost firmware htc 10 xda, exactly like that in google i am not sure if im allowed to send links on here that's why and you will find the firmware in their, its 2.xx.617.x
My phone is rooted, head over to the viper 10 page on here its a custom rom... If you get an RUU exe file you can install
617 firmware and stock rom and will have working volte, inside my home i have 4g lte connection so its about 60mb download speed, no joke on 3!!!! Lol with an RUU you will lose ALL data so back up on pc and move back over afterwards, any more questions or if i was clear PM me
So a bit of an update.. I chickened out of a software change... So got the sim changed, no difference, gotthe phone sent for repair, they updated to 401.4 but no change.. rang again, and we tried setting to 4G only using the service menu, and bop 4G signal just fine.. so it genuinely is a software bug in 7.0, the stupid thing is I had one bar at 3G, I swapped to 4g only and had 5bars!!!!! so it wasn't even like it was favouring the strongest signal.. just a shame I cannot receive phonecalls on 4g, so I need to leave it set to auto and just accept until they sort it that I rarely get 4g.. but at least I now know if I need 4g at any point I can go to the service menu and swap to 4g temporarily. he sounded like there have now been like a few reports of this, so hopefully HTC take it on board and push a software update promptly. he suggested 3-4weeks as a potential timescale, I suspect he meant months.. but fingers crossed
stupink said:
So a bit of an update.. I chickened out of a software change... So got the sim changed, no difference, gotthe phone sent for repair, they updated to 401.4 but no change.. rang again, and we tried setting to 4G only using the service menu, and bop 4G signal just fine.. so it genuinely is a software bug in 7.0, the stupid thing is I had one bar at 3G, I swapped to 4g only and had 5bars!!!!! so it wasn't even like it was favouring the strongest signal.. just a shame I cannot receive phonecalls on 4g, so I need to leave it set to auto and just accept until they sort it that I rarely get 4g.. but at least I now know if I need 4g at any point I can go to the service menu and swap to 4g temporarily. he sounded like there have now been like a few reports of this, so hopefully HTC take it on board and push a software update promptly. he suggested 3-4weeks as a potential timescale, I suspect he meant months.. but fingers crossed
Click to expand...
Click to collapse
When you were having this problem was Chrome allowing you to access some sites, but on others saying that the DNS server could not be reached? If its same problem that you are having I can't use your work around as it's difficult to get a 4G signal where I live.
matt07930 said:
When you were having this problem was Chrome allowing you to access some sites, but on others saying that the DNS server could not be reached? If its same problem that you are having I can't use your work around as it's difficult to get a 4G signal where I live.
Click to expand...
Click to collapse
Sounds like you're having a different issue, assuming you have a data connection, and each website has no server issues, or the ISP isn't blocking the site(usually they'd say not a DNS error) then one site should load as easy as another, I have these exact same issues when I have ad-blockers enabled on certain sites (some you'd expect to work).. do you run a blocker of any form? try disabling it and trying again on that website..
stupink said:
Sounds like you're having a different issue, assuming you have a data connection, and each website has no server issues, or the ISP isn't blocking the site(usually they'd say not a DNS error) then one site should load as easy as another, I have these exact same issues when I have ad-blockers enabled on certain sites (some you'd expect to work).. do you run a blocker of any form? try disabling it and trying again on that website..
Click to expand...
Click to collapse
No ad blocker.
I tried a variation of your solution and made the phone only connect to 3G or lower which seems to have solved the issue even when I switch back to 4G, hopefully it's not just a coincidence. Thanks for your advice.
Three UK user here, just tried the service menu 4G force and that seems to work for me, I shall see how it goes. Good for dead spot testing
So a few days later: Leaving it on means 4G pretty much everywhere I go but the obvious downside is no calls even through the ThreeInTouch app. Bit of a downer so back to watching it sit on 4G until I want to actually use it then it goes 'Hey let me check jump back to regular H for you'
After taking the update my phone rebooted and a screen came up saying my OS was corrupted. I hit "try again" and the phone rebooted. The update broke my wifi connection... First it dropped out every 10 seconds. After I reset my router it got better but still drops out a few times an hour. I am unable to fix it. Wish I could go back to android 9 without resetting the phone.
panflute said:
After taking the update my phone rebooted and a screen came up saying my OS was corrupted. I hit "try again" and the phone rebooted. The update broke my wifi connection... First it dropped out every 10 seconds. After I reset my router it got better but still drops out a few times an hour. I am unable to fix it. Wish I could go back to android 9 without resetting the phone.
Click to expand...
Click to collapse
Sounds like you might need to try a factory reset. No "OS was corrupted" message here and my WiFi has been fine.
Sent from my Pixel 2 XL using Tapatalk
Well resetting my pixel 2xl means days of work so that is my last option. I had no problems with 9.
Here is one of my 9 screens. Every time I upload or download anything, including this room, my wifi drops in and out.
After playing with this all day I've determined that the wifi sensor itself has weakened. Some people are reporting the sensors in the phone do not work after the update.
All kinds of issues with the Pixel 2 XL with 10, blew it off and went back to 9.0 for now...restoring as we speak.
dendk said:
All kinds of issues with the Pixel 2 XL with 10, blew it off and went back to 9.0 for now...restoring as we speak.
Click to expand...
Click to collapse
What kind of issues?? I've actually found A10 to run pretty good on my P2XL. Just curious is all
Sensor problems, touch screen issues, reinstalled 10 sofar so good with it.
@dendk
Excuse me, you wrote above that you were downgrading to Pie. Did you upgrade again to 10 after that and everything's fine now?
I have actually downgraded to 9 until wifi problems get solved with a fix or something. After updating to 10, wifi kept disconecting from time to time.
dendk said:
Sensor problems, touch screen issues, reinstalled 10 sofar so good with it.
Click to expand...
Click to collapse
---------- Post added at 08:09 AM ---------- Previous post was at 07:54 AM ----------
@EeZeEpEe
I already did a factory reset. In fact, the problems with wifi begins as soon as, after factory resetting, you try to configure your "new" phone trying to connect to wifi. It does connect but saying "connected with no internet access".
I took some screenshots and sent them to Google support and they offered me to replace the phone.
What I have done so far is to downgrade to Pie. The wifi problems have disappeared, so it is clearly a software problem. Many others have reported exactly the same in some forums.
I will wait until Google comes with a fix for this.
EeZeEpEe said:
Sounds like you might need to try a factory reset. No "OS was corrupted" message here and my WiFi has been fine.
Sent from my Pixel 2 XL using Tapatalk
Click to expand...
Click to collapse
Nobody here with wifi problems after Android 10 update?
Here goes a possible (and temporary) solution, until Google solves this problem.
After many tests, I have come to a conclusion: Android 10 on Pixel 2 XL (at least on mine) has made the phone have a really poor coverage for the 5Ghz wifi band. When connected to that band, as soon as I get a little bit far from the router, I receive the "Connected with no internet" and after a while my phone disconnects and inmediately tries to connect again in an endless loop.
The good news is that I've been able to get a stable connection... but only on the 2,4Ghz. For this, I've had to make some changes both in the router and in the phone:
- In my router (O2/Telefonica in Spain, Mitrastar router) on the 5Ghz band configuration I had to remove the Guest/Virtual Access Point, which was pointing to the 2,4Ghz band. I suppose other routers will have a similar configuration.
- In my phone I made sure that I connected only to the 2,4Ghz band (you should see two wifi networks, one with PLUS or something like that and one without the PLUS: this is the one you have to select).
- Once connected, make sure you select "use device MAC" instead of "use arbitrary MAC" under connection configuration. The second is default on Android 10 and can make some routers go crazy because they think you are a hacker or something and so they block your connection.
After that, you should have an absolutely stable connection as you used to on Android 9 Pie, only that you are using the 2,4Ghz and not your fast 5Ghz connection. Obviosly this is a temporary solution until Google solves this. But at the moment I don't really need that extra speed on my phone, so I can live with that.
What is abolutely clear is that this an Android 10 bug and it only happens with certain Pixel phones like Pixel 2 XL. Mi wife's 3a XL has no problem at all after the update.
Hope this helps.
I have actually noticed the same exact issues going on with my Pixel 2 XL on Android 10. IHow do I change so that using my device's MAC address is the default option?
I have actually noticed this issues going on with my Pixel 2 XL on Android 10. In android 9 wifi connectivity was really really good. i have been using this phone since the launch without any issue but recently after updating to android 10 i have seen that the wifi connection is really really poor. Sometimes even disconnect automatically & sometime while connected to the wifi it shows no internet connection. I guess this is a software problem!!! I hope google fix this ..
Only on the 5Gz band. 2,4Ghz band remains stable. Just make sure you connect to that band.
astaineakash said:
I have actually noticed this issues going on with my Pixel 2 XL on Android 10. In android 9 wifi connectivity was really really good. i have been using this phone since the launch without any issue but recently after updating to android 10 i have seen that the wifi connection is really really poor. Sometimes even disconnect automatically & sometime while connected to the wifi it shows no internet connection. I guess this is a software problem!!! I hope google fix this ..
Click to expand...
Click to collapse
---------- Post added at 07:26 AM ---------- Previous post was at 06:49 AM ----------
You can try one more thing. On the 5Ghz configuration of your router, try to change the channel setting to a fixed channel instead of the predetermined Auto (I have set mine to 100(DFS)) and connect again from your Pixel. It will probably say "Connected, no internet" for a while, but just wait for a minute till it gets connected to the Internet and see if it stays stable
Just so you don't feel alone. I also started have wifi issues immediately after upgrading to Android 10
I've been having the same wifi problem that others have mentioned since the Android 10 update. However, it is also affecting my cellular and data signals, albeit to a lesser degree. Google tech support had me do diagnostics (rebooting in safe mode) and determined that I do indeed have a problem. However they want me to go through Verizon to try and get a replacement phone. They said if Verizon won't replace it, then they will. I really don't want to trade in my practically new phone on a refurbished model, so I'm going to live with this for a while longer and see if Google will release a new update to fix this bug.
I just got off the phone with Google Fi support about my Pixel 2XL and its' wifi issues are the same. I downloaded 10 like the first or second day it was available and began having issues with wifi immediately. Pictures on websites would not load and the pages load ten times slower. They recommended to send feedback and the steps I have taken to attempt a resolution but, I still have the same problem. I did a factory reset and still no fix for it. They first wanted to possibly send me a new replacement but, I was adamant that it was the software and not hardware since the wifi was perfect right before I updated to Android 10. Feedback will be sent so they can provide it in there November Security Update.(crossing fingers)
Totally concur with this thread, started as soon as I updated to A10B5. 5G connects, shows no bars, and "no internet connection". Using my old Nexus 6 at the same spot, 2 or 3 bars, internet connection right away. Just wondering if anyone that is unlocked has tried flashing the last 'Pie" radio file and results?
I too have connectivity issues on a pixel 2 XL even after a factory reset. I'm using a dual band AT&T Gateway or a Asus dual band router. I haven't tried turning off the same named 5 gigahertz band to see if it makes a difference, after reading here.
I havent had any issues with Wifi that i know of. But im having charging issues and sound issues
I'm having a similar issue with the normal Pixel 2 and using Google WiFi mesh system.
My pixel 2 refuses to connect to the 5Ghz network at my place whereas at my parents place (also using Google WiFi) it connects flawlessly to the 5Ghz one.
My pixel 3 XL is also connecting without any problems.
I used the app WiFi analyzer on my pixel 3XL and noticed that my Google WiFi is using the 5126 frequency.
If I use the same app on my pixel 2 it isn't even going that far.
At my parents place the frequency used is way lower.
Around 5000'ish
I'm having the same issues with WiFi. I finally disabled the 5 GHz signal from my router so I'm now only using the 2.4 GHz signal. This made my WiFi so much better at home. There is a lengthy thread about this issue in the Pixel Support forums, but it doesn't seem like anyone from Google has stopped by there to assist or gather info.
Sent from my Pixel 2 XL using Tapatalk
Hi,
I own a Xiaomi 11 Lite 5G NE. I have updated to the latest MIUI Official V12.5.8.0.RKOEUXM.
From the beginning, I'm facing the issue that mobile data is not working. You're navigating and suddenly all stop and finally it shows the error no network.
After restarting is working fine again but it's very annoying. I've been looking for help but nothing found has helped.
Is anyone else facing this issue?
Thanks for your help and time!
Post seen by 26 people so far and no answers.
I suppose then mobile data is working fine for all of you... Mmm... My bad, it looks I will need to use the guarantee...
My mobile data works fine, but i noticed that phone sometimes drops WIFI connection.
raulci said:
Post seen by 26 people so far and no answers.
I suppose then mobile data is working fine for all of you... Mmm... My bad, it looks I will need to use the guarantee...
Click to expand...
Click to collapse
Hey. There
For some Days I also having mobile data problems. My phone så browser says No internet connection..
When i turn phone off or disable mobile data off for 30 min IT Works for a short period, then IT stopps again. I can use Wi-Fi at home.
I have factory restored my Device but its didnt helped. Swiched to second sim slot and nothing..
Gould be cool od someone knew how to fix it. Or need to send it in. Had this phone 3 months .
Specs..
Xiaomi 11 Lite 5G NE
MIUI 12.5.7.0 stable
Model 2109119DG
Same problem here. I'll preface this by saying that I work in a place where the reception isn't great, but with my old Huwaei it never happened.
When I lock the smartphone and then unlock it after a while it shows 4G+ but in reality there is no connection.
Last night at the gym (in a basement where the reception is zero) after I left it wouldn't pick up the network again.
To solve it I have to put on and take off the airplane mode.... Very very frustrating.
I also replaced the sim card with a new one but no dice.
MIUI 13.0.5.0 Stable
Thanks all for the replies.
So I'm not alone, but it looks that some people have not issues.
Looks also problem is on MIUI 12.5 and also on MIUI 13.
I think it is a hardware problem, not software.
In these days Ill take it in assistance and I will update you.
Unfortunately, it has been too many days since my purchase and I can no longer return it. Super regretful that I didn't get a samsung a52s!
Need to that we had igły weather here with lightnings and storm . Many trees was Tilted.
But checked mobile operatora site and nothing there.
ddanielee said:
In these days Ill take it in assistance and I will update you.
Unfortunately, it has been too many days since my purchase and I can no longer return it. Super regretful that I didn't get a samsung a52s!
Click to expand...
Click to collapse
Thanks, let us know what they say.
Hey again.
I have talked with my phone carrier..
Tv'et said that there ser problems with the antennas or something and in some Days they will fix it . They said i need to chance from LTE to 3G till its fixed..
They should have write something on their homepage. Will have helped , so I didnt had to factory reset.
That's All for now.. Have nice weekend you All.
Hope you will have yours problem fixet.
Bye
I also had major issues with my mobile network on 1 of the simcards. (I am using dual sim)
If your provider supports 5g then call with the dialer *#*#4636#*#*
you will see a menu with 3 options. the first selection is simcard 1 the second simcard 2.
change the prefered network type to NR / LTE / GSM /WCDMA or whaterver ur provider is supporting, NR = 5G network.
Make sure you disable VoLTE for both the sim cards since this was disabling my download from mobile networks.
hi guys, yesterday I took my cell phone out of repair. They replaced the motherboard and now it seems to be working fine, no signal loss.
ddanielee said:
hi guys, yesterday I took my cell phone out of repair. They replaced the motherboard and now it seems to be working fine, no signal loss.
Click to expand...
Click to collapse
Hi @ddanielee , that's a great news!
Is it still working since then? All fine?
Did they say something if this is a common issue?
Thanks for your comments and feedback!
raulci said:
Hi @ddanielee , that's a great news!
Is it still working since then? All fine?
Did they say something if this is a common issue?
Thanks for your comments and feedback!
Click to expand...
Click to collapse
Hi Raulci, i replied u in the other thread!
Just wanted to let you know that during the last weeks, I haven't experienced any other mobile data issue again. I have changed anything. Let's see if it continues this way.
Yes its a problem. Initially i thought its miui 13 problem. But reading above comments with slow speed/ 4g connectivity issues in 12.5 it seems its hardware related. Inferior modem or low quality antennas could be the case. I was hoping to fix by reverting to 12.5.
Same problem i have mi 11 x i even go to the service centre they factory restart my device and it's not fixed they said it must bu hardware problem
imJuned said:
Same problem i have mi 11 x i even go to the service centre they factory restart my device and it's not fixed they said it must be hardware problem
Click to expand...
Click to collapse